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  • Vice President, Architecture

    Fidelity Investments 4.6company rating

    Operations vice president job in Merrimack, NH

    Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients. As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities. The Expertise and Skills You Bring 15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers. You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps. You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure. You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems. You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement. You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services. You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities. You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution. You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure. You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization. You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them. The Value You Deliver Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint. Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates. Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Information Technology
    $140k-285k yearly 4d ago
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  • Vice President, Fund/Client Accounting Manager

    BNY 4.1company rating

    Operations vice president job in Everett, MA

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, Fund/Client Accounting Manager to join our Accounting Services team. This role location is located Everett MA. In this role, you'll make an impact in the following ways: Lead and manage a team of accounting professionals by demonstrating expertise in fund and client accounting, ensuring high-quality service delivery. Oversee the preparation and review of financial statements, ensuring accuracy and compliance with regulatory standards. Collaborate with internal and external stakeholders to address accounting issues and develop robust solutions that align with BNY's strategic goals. Drive process improvements and efficiency initiatives within the accounting function, leveraging technology and best practices. To be successful in this role, we're seeking the following: Bachelor's degree in Accounting, Finance, or a related field. Professional accounting designation (e.g., CPA, CMA) preferred. Typically 4-7 years of experience. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Proficient in financial reporting and accounting software. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $68,000 and $147,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
    $68k-147k yearly Auto-Apply 1d ago
  • Facilities Management Director

    Encompass Health Rehabilitation Hospital of Concord 4.1company rating

    Operations vice president job in Concord, NH

    Facilities Management Director Career Opportunity Acknowledged and Appreciated for your expertise in Facility Management Are you an experienced Facilities Management Director with a passion for improving healthcare environments? Encompass Health, the largest in-patient rehabilitation company in the nation, offers careers that are close to both home and heart. In this role, you will play a crucial part in ensuring the smooth and safe operation of our hospital, creating a welcoming and healing atmosphere for patients and their families. If you excel in managing, maintaining, and transforming facilities into warm, inviting spaces that prioritize patient comfort and community, we have an exciting opportunity for you. Join us in a role where you will ensure your rehabilitation hospital meets regulatory standards and fosters an environment centered on patient safety and care. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. Generous paid time off that accrues over time. Opportunities for tuition reimbursement and continuing education. Company-matching 401(k) and employee stock purchase plans. Flexible spending and health savings accounts. A vibrant community of individuals passionate about the work they do! Become the Facilities Management Director you've always aspired to be Ensuring that the rehabilitation hospital, satellite clinics, and all related building systems adhere to Joint Commission standards, as well as local, state, and federal regulatory requirements. Planning and leading environment of care/safety meetings, with potential responsibilities as the safety officer in charge of compliance. Coordinating and overseeing preventive and corrective maintenance programs in alignment with industry standards and equipment manufacturer recommendations. Cultivating and maintaining an inclusive work environment and culture that embraces diversity. Qualifications A Bachelor's degree and/or five or more years of experience in hospital maintenance and/or construction within a healthcare setting are required. A minimum of five years of supervisory experience in healthcare-related facility equipment and systems operations, including expertise in chiller systems, steam boilers, hydraulic systems, building controls, electrical systems, and air handlers. Broad knowledge of TJC, OSHA, EPA, NFPA, and other federal, state, and local regulatory agency standards is essential. Membership in a state or national healthcare engineering association is preferred. Preferred: Certified Healthcare Facility Manager (CHFM). A valid driver's license is a prerequisite. May be required to work weekdays and/or weekends, evenings and/or night shifts. May be required to work on religious and/or legal holidays on scheduled days/shifts. #LI-TR1 The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
    $135k-237k yearly est. 5d ago
  • Vice President, OPS Account Management Manager II

    BNY 4.1company rating

    Operations vice president job in Everett, MA

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President Ops Account Management Manager II to join our Account Management team. This role is located in Everett MA. In this role, you'll make an impact in the following ways: Manage a team of Account Managers responsible for client accounts, while continuing to manage specialized or key accounts critical to team or function goals. Maintain a deep understanding of the business, its strategy, and its products/services to guide account planning and execution. Set departmental priorities, allocate resources aligned with business objectives and the annual plan, and contribute to operating protocols for the Account Management function. Collaborate with Relationship Management and Client Service Delivery functions to ensure a seamless client experience and coordinate service levels across the firm. To be successful in this role, we're seeking the following: Bachelor's degree or the equivalent combination of education and experience. 5-7 years of total work experience with 0-1 years of management experience preferred. Experience in Account Management preferred. Proven ability to recruit, direct, motivate, and develop staff to maximize individual and team contributions. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $68,000 and $179,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors. For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
    $68k-179k yearly Auto-Apply 1d ago
  • VP of Operations

    Mastec Power Delivery

    Operations vice president job in Rochester, NH

    The Vice President of Operations for 3-Phase East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-Avangrid, National Grid, and Eversource-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the VP integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance. Key Responsibilities Customer & Market Engagement - Serve as executive sponsor for Avangrid, National Grid, and Eversource. - Build and sustain high-value relationships with utility clients and stakeholders. - Leverage market insight to anticipate trends and position the company for sustained growth. Commercial & Financial Management - Partner with commercial teams on bid strategies, contract negotiations, and project mobilization. - Drive financial performance including forecasting, cost control, and margin improvement. - Support business development efforts to expand market share and grow revenue. Operational Leadership - Oversee field operations for large-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence. - Drive operational performance, productivity, and resource utilization across the region. - Ensure compliance with all safety, environmental, and regulatory requirements. - Champion operational discipline and continuous improvement. People & Culture - Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet. - Ensure strong succession pipelines and talent capability across the region. - Foster cross-functional collaboration with engineering, procurement, and corporate support teams. - Champion company values, culture, and leadership standards. Strategic Leadership - Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team. - Align regional goals with corporate objectives and share insights to inform broader initiatives. Qualifications - 15+ years of leadership experience in field operations within energy infrastructure or heavy civil construction. - Proven success managing regional operations with full P&L responsibility. - Strong commercial acumen and financial management capability. - Deep understanding of utility clients and regulatory environments in the Northeast. - Excellent safety leadership and compliance track record. - Track recorded of driving change. - Bachelor's degree in Engineering, Construction Management, or Business.
    $107k-176k yearly est. 2d ago
  • Chief Program Officer

    KMA Human Resources Consulting

    Operations vice president job in Portland, ME

    Maine Connectivity Authority / Chief Program Officer / Portland, Maine We are working with our client, Maine Connectivity Authority, with an exciting opportunity for a Chief Program Officer to join the organization's executive leadership team and lead the strategy, design, and execution of the organization's program portfolio. The Chief Program Officer, reporting to the President, will lead a team of grants management and program design and deployment professionals to implement infrastructure/middle-mile programming, digital opportunity programming and grants administration. The CPO will be instrumental in driving a comprehensive, coherent approach that integrates MCA's efforts to strengthen the state's broadband infrastructure, scale affordability and accessibility programs and meet MCA's statutory responsibilities and impact goals. This key leader will work at both the strategic and hands-on levels, ensuring programming strategies are aligned, integrated, and positioned to deliver strong, measurable outcomes that are sustainable over time. Benefits of the Job: Remote/hybrid position with options to work from any of the 3 Maine locations; however, must currently live in Maine Annual pay in the range of $161,591 - $197,500 commensurate with experience Generous paid time off including 13 paid holidays, 20 vacation and 10 sick days Medical, Dental, Vision Retirement plan with employer contribution Flexible Spending, Health Savings Account Continuous education, wellness reimbursement, and student debt repayment Requirements of the Chief Program Officer: Bachelor's degree (advanced degree preferred) with 10+ years professional experience, preferably in leadership roles, within broadband operations and programs or related fields Technical knowledge of broadband, advanced communications infrastructure, and state and federal grant administration Knowledge of communications infrastructure industry solutions and demonstrated willingness to learn about and to integrate new technologies into programs Customer / mission focus: Deep commitment to MCA's charge to provide broadband for everyone in Maine and to facilitate the digital infrastructure for Maine's future Ability to establish and maintain professional relationships with communities, agencies, nonprofit and for-profit partners, and internet service providers Detail-oriented while able to see the big picture and drive continuous improvement Ability to handle multiple tasks and duties simultaneously in a dynamic environment Willingness and desire to manage a team of subject matter experts and ensure integration across a team of diverse and complementary skills Highly organized, with the ability to create systems and processes that are easy for others to follow Self-directed and independently motivated; able to take initiative without immediate direction Excellent written and verbal communication skills with strong project development and project management skills Adaptable and open to new solutions or processes that support organizational growth Ability to collaborate effectively as a team player while maintaining individual accountability Strong results orientation - resourceful, proactive, and persistent in achieving results. Demonstrated ability to problem-solve and co-create innovative solutions with key stakeholders, including grantees Occasional overnight travel may be required and occasional day travel to meetings and project locations across Maine Responsibilities of the Chief Program Officer: The CPO will lead implementation and maximize impact of a unified strategy that brings together three pillars: grants administration, digital opportunity programming, and infrastructure/middle mile programs. Support and enable MCA's grants administration team in implementing and evolving MCA's portfolio of 110+ subawards from complex, federal and state funded investments to future investments of all sizes funded by a range of federal, state and private funders Ensure the successful execution and management of the full lifecycle of existing last-mile infrastructure grant programs Digital opportunity programs - Support and enable MCA's grants administration and program team in implementing and evolving existing digital opportunity programs including Connectivity Hubs, Tech Help for ME, Maine Tech Share, and future iterations of local and regional capacity building Collaborate closely with the Chief Engagement Officer where digital opportunity partnerships and community engagement and partnerships intersect Infrastructure / middle mile programs- Support the continued development of Maine's cellular and wireless action plan, and implementation of any resulting programming Support the deployment of Maine's Middle Mile strategy and vision, including MOOSE Net, to achieve MCA's statutory goals and improve broadband connectivity statewide Ensure the success and long-term sustainability of major infrastructure and middle mile programs, including the successful commercialization of MOOSE Net For more mature programs will support and enable the team, make key programmatic decisions and remove barriers and build the team's capacity to address strategic challenges Lead significant design and build work amidst a shifting context while incorporating cross-functional perspectives to guide effective and right-sized program implementation Engage directly in program design and deployment - not only to delegate or direct Integrate and align new and existing programs to generate organizational efficiencies, increase coherence for partners and the public and ensure that programs collectively deliver MCA's desired impact Lead a team of 2 plus direct reports and a department of 10-12 staff to meet or exceed programming objectives, evaluate, coach, and develop team members to reach long-term and short-term objectives and ensure a safe, respectful, inclusive, and collaborative work environment Partner with the engagement team to communicate progress and impact to the public and develop and sustain critical partnerships Establish systems and routines for cross-functional collaboration and feedback with other MCA teams (e.g. finance, engagement) Maine Connectivity Authority (MCA) is a quasi-governmental agency, led by an experienced team and a board appointed by the Governor. Created in 2021 to address the state's need for access to reliable, high-speed internet connectivity, MCA serves as the primary agency to plan, develop, manage, and invest in broadband for Maine. High-speed internet access is essential to participation in the modern economy and has the potential to dramatically improve Mainers' quality of life. The MCA is designed to be proactive in decision-making, explore public-private partnerships, deploy a range of financial tools, and enable a strategic network of digital infrastructure for Maine's future. MCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.
    $161.6k-197.5k yearly 2d ago
  • General Manager Operations

    KBW Financial Staffing & Recruiting

    Operations vice president job in Merrimack, NH

    KBW Financial Staffing and Recruiting has partnered with a well-established construction services organization is seeking an experienced General Manager in the Merrimack County, New Hampshire area, to lead overall operations and support continued growth. This role is ideal for a hands-on leader comfortable operating across both field and office environments, with responsibility for operational performance, financial results, and team leadership. Key Responsibilities Provide visible, engaged leadership with a strong focus on safety, accountability, and execution Oversee operational and financial performance, including budgeting and margin management Guide project planning, estimating, scheduling, and overall delivery Build, develop, and lead a collaborative management team Drive process improvements across operations, project management, and administrative functions Monitor project progress, costs, and timelines to improve efficiency and outcomes Support contract administration, compliance, documentation, and close-out activities Maintain effective communication with clients, partners, and internal stakeholders Partner with ownership and leadership on short- and long-term business strategy Promote the use of systems and technology to improve productivity Qualifications 10+ years of leadership experience in construction or a similar operational environment Prior responsibility for running a business unit or major operational function, including financial oversight Demonstrated ability to lead teams and manage complex operations Experience with infrastructure, state and local contract work preferred Strong communication and relationship-building skills Working knowledge of industry safety and regulatory standards is a plus This is a senior leadership opportunity for someone looking to make a meaningful impact within a stable, growth-oriented organization.
    $69k-147k yearly est. 3d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Operations vice president job in Nashua, NH

    Nashua, New Hampshire | Full-Time | Leadership Role | $57,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $57,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Nashua, New Hampshire Work Location: In person
    $57.5k yearly 2d ago
  • Director of Preconstruction

    Risus Talent Partners

    Operations vice president job in Litchfield, NH

    Director of Preconstruction | Onsite in Litchfield, NH MUST HAVES Drywall experience Work onsite in Litchfield, NH, travel throughout New England (company car or car allowance provided) Organizational skills and proven track record as a strategic leader A leading specialty contractor in commercial construction is looking for a Director of Preconstruction to modernize its estimating function and lead a team of ~15 estimators. This is a high-impact role focused on building better systems, improving processes, and driving stronger preconstruction performance across the business. What You'll Do Lead all estimating and preconstruction operations Build scalable workflows, tools, and data systems Oversee bid strategy, pricing reviews, workload balance, and quality control Track key metrics (pipeline, hit rate, margin performance, productivity) Partner with leadership to target customers and manage pipeline strategy Coach and develop the estimating team; support succession planning Ensure smooth transitions from preconstruction to project execution What You Bring 10+ years of commercial construction estimating/preconstruction experience (drywall/ACT/envelope preferred) Proven ability to build or overhaul systems and teams Strong expertise in estimating software and CRM tools Excellent communication, strategic thinking, and leadership skills
    $62k-113k yearly est. 4d ago
  • Associate Site Operations Manager

    Greater Lawrence Family Health Center 3.9company rating

    Operations vice president job in Lawrence, MA

    Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking an Associate Site Operations Manager to join our Operations Team. Job Responsibilities and Performance Standards: * Assists in the planning, reviewing, monitoring, and directing of the operation and performance of the site. Specifically: by directly supervising the registration area, evening/weekend supervision, and scheduling. * Ensures the clinic operates smoothly during the nights and weekends, including managing patient flow, resource allocation and handling unexpected situations or escalations. * Makes sure clinician coverage is reviewed ahead of time and identifies any gaps in coverage. * Manages and supports PSR staff working evenings and weekends, maintaining high service standards, staff accountability and team morale. * Supports the scheduling of acute, walk-in or unscheduled patients. * Provides direct supervision and leadership to non-clinical staff onsite during evening and weekend hours. * Active participation in the analysis, and problem solving of critical areas affecting the operation of the site. * Takes or initiates actions according to selected alternative solutions identified with management team, or as instructed by the Site Operations, Manager (or Director). * Plans, executes, and coordinates activities of assigned projects to ensure that goals and objectives specified for program/projects are accomplished in accordance with established priorities. * Participates in all necessary meetings, and contributes to the implementation of activities. * Communicates effectively will all members of the team to help in the resolution of specific problems or toward the attainment of key results. * Anticipates and addresses potential problems and discusses them during appropriate meeting, or with management team; identifies administrative or operational problems and takes corrective action. * Oversees, and supervises the activities of the department in the absence of the Site Operations, Manager (or Director). Assigns specific projects, and tasks as required, and evaluates performance. Provides direct support and assistance when requested or required. * Assists and gives input to Site Operations, Manager (or Director) in regards to the performance appraisals of staff. Redirects behavior not in line with Health Center guidelines or performance expectations. Evaluations include examples that illustrate statements. * Assists with the recruitment and Interview process and recommend applicants for hiring. Ensures adequate orientation and training of each staff member. Assists with communicating performance expectations during orientation and monitors compliance with performance standards. Mentors and trains all staff on the aspect of their job duties. * Seeks assistance from and notifies Site Operations, Manager (or Director) of activities, personnel issues, patient problems that may result in complaints or disciplinary action. * Assists with the maintenance of time and attendance for staff. * Assists Site Operations, Manager (or Director) in collaboration with the Site Nurse Manager in ongoing quality improvement programs and processes to ensure that quality, safety and appropriateness of services are evaluated and monitored, and appropriate actions taken. * Assists with the review of incident reports and complaints/problems for trends and risk factors. Takes action to correct situation and educate staff accordingly. * Collaborates with other key staff to ensure the availability of adequate equipment and supplies. * Helps to foster a positive work environment by monitoring job satisfaction and identifying and supporting staff education and development. * Assists with, conducts, and facilitates, various meetings and interactions to ensure Health Center effectiveness. Participates in all scheduled departmental meetings and other center-wide meetings as requested. * Works closely with Site Operations, Manager (or Director) to ensure all customer service issues are addressed and resolved. * On a regular basis, participate in ongoing quality improvement activities related to individual, team, and organizational performance improvement. * Travel between sites may be required. * Performs all and any additional duties as assigned. Additional Scheduling Note: * Work Schedule: Flexible on which days Monday through Friday they can be onsite, but must include Saturdays and/or Sundays. Qualifications: Experience * Five years experience in the health care industry with some experience in a clinical environment. * Management/supervision experience strongly preferred. * Bicultural/bilingual: English and Spanish highly preferred. * Knowledge of Work, Excel, and Visio. * Familiarity with Latino Community in Lawrence and commitment to the under-served strongly preferred. * Must work well within a multidisciplinary team and have excellent interpersonal, computer and supervisory skills. Must be able to learn from, and teach others. Education * BA/BS in health or human services with 5 years of related experience highly preferred. Will consider a combination of education and experience.
    $117k-179k yearly est. 60d+ ago
  • Director, Pharmacovigilance Operations

    Maplight Therapeutics

    Operations vice president job in Burlington, MA

    Who We Are: MapLight Therapeutics is a clinical stage biotech company that focuses on drug discovery for central nervous system disorders. We combine cutting-edge technologies including optogenetics, in vivo physiology, and spatial transcriptomics to identify novel drug targets and develop effective therapies to address psychiatric symptoms. What You'll Do: The Director, Pharmacovigilance (PV) Operations will lead the strategy, planning, execution, and maintenance of safety databases and outsourced PV activities through partners and contract research organizations. Reporting to the Vice President, Pharmacovigilance, this person will oversee the collection, evaluation, and reporting of safety data from clinical trials, shaping the company's safety governance framework and supporting strategic decisions related to PV operations across programs. Responsibilities: Develop strategy for PV operations and support PV Head in the implementation of strategy and vision for PV function Provide strategic leadership for global pharmacovigilance operations, including case management, vendor oversight, and aggregate reporting. Manage the implementation of MPLT safety system (safety database and process) for regulatory compliant ICSR case processing Oversight of PV vendor and contract management (e.g. third party CRO, partners) Oversight of alliance management related to safety (SDEAs) Manage flow of information and data between clinical and PV vendor in collaboration with Clinical operation (e.g. PV mailbox) Oversight of quality and compliance for ICSR case processing and reporting (KPI) Develop, contribute, review and maintain up to date ICSR case processing SOPs, forms, SMPs etc. Liaise with safety surveillance and cross-functional teams to support for timely dissemination of safety deliverables Collaborate with Quality function and lead PV contributions for audit and inspections Project management for PV functional deliverables Oversight of PV functional contributions to TMFs Manage PV budget and resources for PV vendor Coach and mentor PV operation associates We consider these behaviors we seek in all ML employees. You can participate and work effectively with multiple cross-functional teams. You have strong interpersonal skills and understanding relationships are key to being successful. You are a leader. Teams love working with you, and you are someone who takes pride in mentoring and supporting the careers of others. You're a team player who is willing to roll up your sleeves and get the job done. Qualifications: Health care professional degree (e.g. RN, BSN, PharmD) or advanced degree (Masters/PhD) in biomedical sciences, pharmaceutical sciences, or related life science. Preferred: Post-graduate training in business management or project management (MBA, PMP) Minimum 8 years of pharmacovigilance experience within the biopharmaceutical industry with at least 3 years in leading PV operations. Preferred: Experience in neuroscience, psychiatry or neurodegenerative disease area Competence in conducting safety data reviews, vendor management, preparation of aggregate reports, signal detection and risk management plans for investigational and/or post marketed products. Experience with MedDRA and drug coding reviews. Demonstrated expertise in global PV regulations, GVP and ICH guidelines, safety systems, and drug development processes. Experience in PV processes for individual case handling, signal management, aggregate data review, aggregate reports, and audits/inspections. Demonstrated PV project management skills in a fast-paced organization Exceptional communication and cross-functional collaboration skills. Strategic thinker with the ability to translate complex safety data into actionable insights for regulatory and clinical decision-making. Able to work within a growing organization and to help the organization evolve over time. Able to engage in an open, constructive and continuous dialogue with the Company's stakeholders based on equality and mutual respect. Highly motivated, self-driven and dependable. Committed to MapLight's Core Beliefs and Values. Location: This is a hybrid position with onsite at our office in Burlington, MA. Travel: Ability to travel as needed (up to 10%) for corporate and departmental meetings. MapLight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Compensation for this role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Additional compensation/benefits include annual bonus opportunity, medical, dental, vision, life and AD&D, short term and long term disability, 401(K) plan with match, stock options, flexible non-accrual paid time off, and parental leave. Salary Range$205,000-$240,000 USD EEOC Statement: MapLight Therapeutics is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
    $205k-240k yearly Auto-Apply 27d ago
  • VP/Director of Operations

    Blue Castle Agency

    Operations vice president job in Manchester, NH

    Job Description VP/DIRECTOR OF OPERATIONS Our client is currently seeking a VP/Director of Operations to oversee and lead property teams to achieve top-tier financial, operational, and resident satisfaction outcomes. This role involves shaping strategies for sales, marketing, financial performance, and service across multifamily residential properties within the region. The Vice President will collaborate with various stakeholders to develop and implement company policies and initiatives while maintaining the client-owner relationship for each property. WHAT YOU'LL DO Responsible for ensuring property teams are managing, communicating, and in compliance of all Fair Housing and EPA laws and regulations as well as government programs. Lead Regional Managers in implementing effective sales, marketing, and occupancy strategies. Conduct market analysis and respond to changing market conditions. Manage key performance indicators like Net Collected Rent (NCR), Net Operating Income (NOI), and occupancy rates. Provide guidance on vendor selection and expense management. Oversee property maintenance, ensuring safety and cleanliness standards are met. Lead teams through emergency situations and insurance claims processes. Assist with company-wide projects and property acquisitions/dispositions. WHY YOU MATTER Create a motivating environment for your team to excel Provide coaching and development opportunities for team members Manage performance through regular feedback and growth plans Engage in meaningful conversations to make residents feel at home Take responsibility for solving customer problems and ensuring satisfaction Actively contribute to maintaining the community's excellence WHAT IT TAKES 8+ years of relevant experience Strong leadership and motivational skills, with the ability to manage complex customer and employee situations. Previous sales experience with a strong sales aptitude. Proficiency in Multifamily software such as AppFolio, Entrata, RealPage, Rent Manager, Yardi Voyager, etc. Proficiency in Microsoft Office Suite (Word, Excel, SharePoint, Outlook). Valid driver's license, vehicle, and insurance required. Excellent communication skills in reading, writing, and speaking English.
    $106k-175k yearly est. 24d ago
  • Regional Director of Early Education Operations

    Magical Beginnings

    Operations vice president job in Beverly, MA

    At Magical Beginnings, we believe exceptional leadership creates exceptional learning environments. We are seeking a dynamic Regional Director of Childcare Operations to oversee multiple schools, drive operational excellence, and ensure our commitment to quality early childhood education continues to flourish. As a regional operations leader at Magical Beginnings, the Regional Director of Operations plays a vital part in shaping the culture, quality, and success of our early childhood education programs. By supporting School Directors, overseeing daily operations, and ensuring regulatory compliance, this position directly impacts the learning environments we provide for children and the supportive, inclusive workplace we offer our staff. Through strong leadership, collaboration, and attention to detail, this role ensures each school operates at its highest potential-aligned with our mission, values, and commitment to excellence in early education. Additionally, the Regional Director of Operations participates in cross-company projects and initiatives and supports harmonizing policies and procedures across the organization. Responsibilities Oversee and manage all operational functions of Magical Beginnings schools within the assigned territory, including direct supervision of School Directors. Oversee and manage all facilities-related functions within the assigned territory, including direct supervision of the Facilities Manager. Provide strong leadership and support to all Magical Beginnings stakeholders-staff, children, families, early childhood education professionals, community partners, vendors, and contractors. Clearly communicate company goals and expectations to direct reports and ensure follow-through, understanding, and compliance. Uphold and model Magical Beginnings' mission, core values, and culture in all interactions and communications. Ensure that all child-to-teacher ratios comply with state early education licensing requirements. Collaborate with the Vice President of Human Resources and Chief Operating Officer to develop and implement an annual training plan for School Directors. Ensure full compliance with all state-mandated early education laws, safety protocols, and regulatory standards. Implement and monitor all childcare financial assistance (voucher) regulations and program guidelines. Enforce company policies and procedures as outlined in employee and family handbooks and standard operating procedures (SOPs). Demonstrate expert knowledge of childcare licensing regulations, including preparing for licensure visits, communicating with state licensors, and adapting to regulatory changes. Maintain compliance with licensing and quality standards by scheduling school staff within budgeted payroll guidelines. Serve as Interim Director in the event of a leadership vacancy, ensuring continuity of school operations and compliance. Operational Tasks Administer school audits to measure and provide feedback on top quality. Establish and maintain a regular visitation schedule for all schools within the assigned region. Perform outreach activities to ensure that staff and families alike have a positive experience at Magical Beginnings. Ensure that School Directors have access to your time and can express their desires and concerns. Perform annual performance reviews of all direct reports and advise leadership on recommendations for raises, promotions, performance plans, and terminations. In the event the Director cannot resolve an issue, serve as the primary customer service representative. Interview, hire, and train School Directors with the approval of the Chief Operating Officer. Ensure the smooth day-to-day operation of schools. Work with the school's social school directors and teachers to ensure the school complies with company standards. Oversee and manage the Mentorship Program with assistance from the school Directors. Maintain and support the Directors and school facilities, including maintenance and inventory. Make sure school leadership replenishes classroom supplies and materials regularly. With the support of the Executive Leadership Team, conduct licensing, furnishing, opening, hiring, and training for new start-up schools. Maintain an anti-bias and anti-racism culture throughout the school Marketing, Recruitment, and Financial Management Tasks Support all regional and school-level marketing outreach, enrollment, and staffing efforts. Hold school-level enrollment meetings to manage and continuously improve enrollment to meet set goals. Hold school-level recruiting meetings to improve and manage classroom staffing to meet set goals continuously. Ensure the school's financial health. Supervise regional and school budgets, supporting Directors in adhering to projections and budgets and in meeting organizational goals and objectives. Effectively manage and oversee school budgets with each School Director. Manage processes for meeting KPIs and financial plans. Hold Directors accountable for meeting school financial goals. Communicate with the Executive Leadership Team when financial goals or KPIs will not be met. Model and Foster Outstanding Leadership Project a positive image and a neat, professional appearance - at a higher standard than other staff. Communicate concerns and noncompliances immediately to the Executive Leadership Team. Proactively pursue the professional development of every staff member, ensuring staff attend at least 20 hours per year of training and development, including 33% in the special needs area. Develop an internal pipeline of candidates who are trained and seeking advancement within the organization into roles of Assistant Directors and Directors. Develop positive relationships and foster team building across schools and employees. Attend training sessions, workshops, and seminars to expand the knowledge base and provide improved practices for the organization. Additionally, support the development of biannual Professional Development content and quarterly leadership Professional Development content. Follow the Executive Leadership Team's direction and demonstrate flexibility in accepting tasks delegated. Physical Requirements Must be able to stand and move for 60 percent of the day without discomfort. Performing computer work for long periods as needed. Lifting capacity of 25 pounds. Must be able to sit and travel from school to school weekly Prerequisites Minimum five years of progressive leadership in early education organizations. Work experience must include managing multi-unit operations. Must have Director II certification through the Department of Early Education and Care (EEC). Exceptional verbal and interpersonal communication, especially in building and managing relationships. Demonstrate flexibility, collaboration, and advocacy skills as an individual and team player. Solid business acumen, management, analytical, and problem-solving skills. The ability and willingness to work a full-time schedule, including weekends and nights as necessary. Magical Beginnings is proud to be an Equal Opportunity Employer and strives to be a workforce that reflects the communities we serve. All employment is based on qualifications, merit, and business need. Magical Beginnings does not discriminate based on race, ethnicity, religion, age, marital status, pregnancy, nationality, physical or mental disability, medical condition, gender identity, sexual orientation, veteran status, or any other status protected by law.
    $100k-157k yearly est. Auto-Apply 60d+ ago
  • Business Unit Director

    Amphenol TCS

    Operations vice president job in Nashua, NH

    Job Description Business Unit Director - CBS Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking a Business Unit Director to lead a customer-focused segment of our Cable Backplane Business Unit. High speed cable backplane systems enable most of the world's IT and datacom; including leading the way for the AI/ML revolution; and require some of the most advanced manufacturing technologies, and highest levels of precision, in the engineering world. These challenges require the most creative, technical minds, and ultimately provide the most rewarding experience for an employee. Assigned to a specific, OEM, Tier 1 strategic account, the Business Unit Director will be responsible for the full ownership of the customer within the Cable Backplane Business Unit. This role operates in a matrixed organization to drive Engineering, Product Management, Marketing, NPI, Operations, Finance, Program Management, and Quality with the goal of providing a world-class customer experience. Reporting into the Business Unit General Manager, the BUD will set the strategic direction for a specific customer, drive business development, ensure operational excellence, and foster a high-performance culture across a geographically dispersed team of indirect reports. RESPONSIBILITIES: For a specific customer, lead a matrixed team within the business, indirectly managing Manufacturing, Engineering, Sales/Marketing, Finance, and Operations teams to meet customer needs and influence product roadmaps Account P&L ownership (revenue exceeding $100M per year); leading cost improvement initiatives, pricing negotiations and related contracts, inventory management, etc. Collaborate closely with Product Management team to ensure customers are receiving the right solutions at the right time Work with engineering and operations for execution to deliver world class, high performing customer solutions Partner with Quality organization to ensure any issues are resolved in a timely manner, ensuring customer satisfaction at all stages Work with the Product team to define and execute the customer-specific strategic roadmap for product development, market expansion, and operational efficiency Own the customer relationship end-to-end, supporting the front-end of the business Establish and monitor KPIs to drive accountability, performance, and continuous improvement across all departments Cultivate a customer-first mindset by engaging directly with key customers and channel partners to strengthen relationships and identify growth opportunities Champion cross-functional collaboration to ensure timely and successful product launches aligned with customer needs Influence and operate within the broader High Speed Products Group, pulling in sister business unit stakeholders where relevant to expand the opportunity funnel Represent the business unit in executive and corporate reviews, ensuring alignment with broader organizational goals Ensure compliance with corporate policies and support enterprise-wide initiatives QUALIFICATIONS: Bachelor's degree in Engineering; advanced degree preferred 10+ years of senior leadership experience, including customer facing experience in a manufacturing or industrial environment Industry and customer knowledge of Telecom/Datacom market segments (Mobile Networks, Storage, Servers, Routers, Switches, etc.) Well organized and comfortable working in a matrixed environment with ability to communicate effectively with cross functional, geographically dispersed and culturally diverse marketing, engineering, quality and manufacturing teams, vendors and customers Proven track record in strategic planning, operational leadership, market development, and financial management Exceptional leadership, communication, and organizational skills Strong analytical and problem-solving capabilities with a bias for action Ability to inspire and lead cross-functional teams toward ambitious goals Willingness and ability to travel domestically and internationally up to 40%
    $101k-147k yearly est. 10d ago
  • Director, Corporate Finance

    Finger Lakes Technologies Grp 3.6company rating

    Operations vice president job in Portsmouth, NH

    FirstLight is a leading telecommunications company dedicated to providing cutting-edge communication solutions to our customers. We are committed to innovation, reliability, and customer satisfaction. As we continue to grow and expand our services, we are seeking a talented Director, Corporate Finance, to join the team. Job Summary: The Director, Corporate Finance, will lead financial planning and capital strategy efforts for the company, with a focus on debt management, banking relationships, and strategic transactions. This role is central to supporting the company's capital-intensive fiber network expansion and M&A activity, ensuring financial resources are effectively deployed to maximize growth and shareholder value. The Director plays a key role in the CFO department and will partner closely with Sales, Operations, and Accounting teams. Key Responsibilities: * Lead development and maintenance of detailed financial and banking models to evaluate debt structures, financing arrangements, and capital deployment strategies. * Assist on relationships with banks, credit facilities, and lenders; oversee compliance with debt covenants and reporting requirements. * Provide strategic financial analysis for acquisitions, joint ventures, partnerships, and other corporate transactions. * Partner with FP&A to incorporate financing and capital markets assumptions into budgets, forecasts, and long-range plans. * Drive scenario and sensitivity analyses to assess liquidity, leverage, and capital structure under varying market conditions. * Support debt and equity capital raises, refinancing activities, and negotiations with financial institutions. * Monitor industry trends, market benchmarks, and competitive activity to inform corporate finance strategy. * Serve as a senior finance advisor on ROI and payback analyses for fiber builds, network expansion, and new market entry. Qualifications: * Bachelor's degree in Finance, Accounting, Economics, or related field; MBA, CFA, or CPA strongly preferred. * 8-12 years of progressive experience in corporate finance, investment banking, infrastructure/telecom finance, or private equity. * Expertise in financial modeling, valuation, and capital structure analysis (DCF, IRR, ROI, payback, leverage metrics). * Strong knowledge of debt instruments, credit facilities, and capital markets transactions. * Demonstrated experience in M&A evaluation and execution. * Excellent communication skills with the ability to present to senior executives, boards, and external stakeholders. * Proven ability to manage multiple priorities in a fast-paced, growth-oriented environment. Skills: * Experience in the telecom, fiber, utilities, or infrastructure sectors. * Familiarity with key telecom metrics such as ARPU, churn, and network build economics. * Track record of leading lender presentations, due diligence processes, and capital market transactions. * Strong relationships with banking, infrastructure, or PE communities a plus. Benefits and Compensation: FirstLight offers a competitive benefits package including a comprehensive medical benefit, tuition reimbursement, paid time off, 401(k) and flexible work arrangements. Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive. About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
    $128k-188k yearly est. 46d ago
  • Director of Car Wash Operations

    Energy North Group

    Operations vice president job in Lawrence, MA

    The Director of Car Wash Operations is focused on leading all aspects of the growing car wash business, while ensuring adherence to all company standards, policies, and procedures. This role will not only drive operational excellence but also cultivate a high-performance culture that prioritizes employee development, safety, and customer satisfaction. Responsibilities include, managing site-level profits and losses, coordinating monthly membership plan management, weekly sales reporting and review, leading new site launches, assessing new acquisitions/partnerships, managing all vendor relationships, overseeing site managers, developing on-going training and safety initiatives, and coordinating with facilities on all service issues, among other duties as assigned. Essential Functions and Responsibilities: Partner with leadership to define long-term growth strategy for car wash operations. With leadership, grow >$10M car wash business across New Hampshire, Massachusetts and Maine With the Car Wash District Manager (reports to this role) provide leadership to a high-quality car wash team) through hiring, training, and retention Drive innovation for the customer experience. Collaborate with site managers to ensure all car wash personnel have the requisite training, skills, and resources necessary to excel. Create a culture of accountability across the organization through an unwavering commitment to enforcing company standards, policies, and procedures. Partner with HR and leadership to implement talent development programs and succession planning for site managers. Drive performance through monitoring key performance indicators and taking corrective action when needed. Own full P&L responsibility for each location Lead the car wash safety program including compliance with all OSHA requirements, internal policies, and industry best practices. Develop and monitor equipment maintenance programs for each location, provide the management tools for proper execution, and follow-up to ensure completion. Evaluate current sites for needed upgrades and remodels. Source replacement parts and new equipment. Primary contact with car wash supply, software, and equipment vendors. Requirements Required Skills, Education, and Experience: Strong leadership, decision-making, and problem-solving skills. 10+ years of management experience, creating high performing teams. Preferred 5 years of CAR WASH INDUSTRY, 10+ years ideally. Preferred experience managing multi-site car wash operations, ideally for industry-leading brands. Success launching new car wash or retail locations. Proven ability to lead through change and inspire teams during periods of growth and transformation. Prior P&L responsibility with clear understanding of financial drivers and metrics. Very high attention to detail aimed at a strong focus on operational excellence. High personal standards in accordance with company standards. Proficient in Microsoft Office. Basic mechanical skills. Ability to travel to sites regularly. Work Environment: This position is primarily field-based and requires frequent travel across multiple sites in New Hampshire, Massachusetts, and Maine. The role involves working both indoors and outdoors in varying weather conditions, including exposure to heat, cold, rain, and snow. Regular visits to operational car wash sites will include exposure to water, cleaning chemicals, and mechanical equipment. The environment may be noisy and fast-paced, requiring adherence to all safety protocols. Physical Demands: Ability to stand, walk, and move around car wash facilities for extended periods. Frequent bending, stooping, and reaching to inspect equipment or assist with operational needs. Occasional lifting or moving of items up to 50 pounds (e.g., parts, supplies). Must be able to drive between locations regularly and maintain a valid driver's license. Visual and auditory acuity required to monitor equipment, ensure safety compliance, and communicate effectively. The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder. Compensation: Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum salary opportunity is: PAY $130,000 / year. Salary: $130,000.00 - $160,000.00 per year About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety. At Haffner's, we're more than a company - we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine. We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing. Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets. Haffner's is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law. Haffner's is committed to providing a safe work environment for all employees. RETHP Salary Description $130k-$160k
    $130k-160k yearly 3d ago
  • Director of Operations

    Boston Materials 3.8company rating

    Operations vice president job in Billerica, MA

    Boston Materials produces advanced materials with enhanced energy transfer properties using its patented Z-axis Carbon Fiber technology. The Company's products solve critical performance bottlenecks in applications spanning thermal, electrical, and structural use cases. Its breakthrough Liquid Metal ZRT thermal interface material is designed for the most demanding AI Infrastructure. Boston Materials is committed to expanding high-volume manufacturing in the United States. For more information, visit **************************** ABOUT THE OPPORTUNITYNot often in one's career do we get the chance to- Get close to the mission. Getting a real sense of what the business does and how our work directly affects the outcome. Where everyone is involved with the company's success. No layers, no silos, no bureaucracy. Just the opportunity to make the greatest impact with the most responsibility. Move faster. Adapting to changes in the market at record speed. No multi-layer signoffs and approvals. Instead, the latitude needed to get a new idea, product, or process off the ground quickly. Where we can experiment and test new ideas- and are encouraged to do so. We create solutions to problems that our customers truly care about, and we understand that customers won't wait for us to figure them out. Branch beyond the role. We're not defined by past experiences or confined by our current job description. Every day offers opportunities to have influence and be challenged with new projects and tasks. Working shoulder-to-shoulder with some of the top talent in the industry, we're able to showcase our talents, expand our knowledge, develop new skills, and take ownership and act. All while contributing to the overall success of the organization. Create critical solutions. Join us to solve the most critical challenges facing the Advanced Semiconductor, AI Infrastructure, and Advanced Materials industries. Opportunity knocks at Boston Materials. Will you answer the call? Your Role As a senior leader within Operations, you will work closely with the VP of Global Operations to spearhead the scale-up and operationalization of our advanced manufacturing platform. This is a highly critical hands-on role leading factory operations, building processes and teams, and collaborating with global stakeholders across manufacturing, Engineering, Quality, Supply Chain, Logistics, Trade Compliance, Finance, and Order Fulfillment. Your leadership will be instrumental in building a resilient high growth organization that consistently delivers on operational safety, quality, scalability, and cost while shaping the future of Boston Materials' manufacturing worldwide. Your Responsibilities Partner with the Executive Team to execute site strategy, Annual Operating Plan (AOP), and ambitious growth objectives, and develop strategic operational initiatives and roadmaps to support global expansion and capacity needs. Lead the transition from pilot to high-volume manufacturing while establishing all operational processes, systems, and controls to ensure successful, reproducible, and cost-effective production. Drive operational excellence by developing and implementing best-in-class high-growth manufacturing systems (e.g., QMS, MES, ERP integration), ensuring compliance with relevant standards (e.g. ISO 9001, AS9100), and instilling a quality-first culture that meets the rigorous quality-sensitive applications standards. Champion Boston Materials values and culture, actively foster engagement, employee wellness and inclusion, trust, and collaboration across all levels, develop a high-performance team, and implement succession planning to ensure long-term organizational success. Lead efforts in process validation, statistical process control (SPC), root cause analysis, and corrective/preventive actions (CAPA) to maintain world-class quality and reliability. Communicate effectively with diverse audiences conveying confidence and strategic insight. Your Required Skills and Expertise Minimum 8-10 years of progressive strategic leadership experience in manufacturing/operations, including demonstrated success in scaling manufacturing processes and teams within a fast-paced startup or rapid-growth global matrixed organization. Experienced in high-volume manufacturing of quality-sensitive products, such as semiconductor devices, medical devices, pharmaceuticals, biotech, or other high-reliability sectors (e.g., aerospace, automotive) with a track record of executing measurable safety, quality, cost and delivery results. Experienced in implementation, management, and strict adherence to formal QMS, such as ISO 9001, AS9100, or cGMP/ISO 13485 standards. Hands-on experience managing culturally diverse teams, establishing and maintaining a positive, accountable, and safety-focused operational environment. Lean / Six Sigma certification with demonstrated expertise in data-driven decision-making and scientific problem-solving. Bachelor's degree in Engineering or a related technical field. Excellent communication, stakeholder engagement, and change leadership skills. Willingness to travel up to 25% and work across time zones in support of global operations. Your Preferred Qualifications Master's degree (MBA, Engineering, or Operational discipline). Experience in the Semiconductor or Advanced Technology sectors with a focus on high-volume, high-precision manufacturing. Experience specifically with novel materials processing or advanced thermal management technologies. Summary of Benefits Health, Vision & Dental - Boston Materials pays 75% of Health, Vision and Dental Care coverage for employee and dependents 401(k) plan 4 weeks of supplemental Paid Parental and Family Leave Unlimited Paid Time Off Holidays: 14 days/year Boston Materials is an EOE and at the forefront of materials innovation, the key to which is diverse teams with unique backgrounds and experiences. We are committed to employing a diverse workforce with equal employment opportunities regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, marital status, veteran status, or disability. Applicants must be currently authorized to work in the US on a full-time basis.
    $82k-138k yearly est. Auto-Apply 38d ago
  • Director of Operations

    Tekpro

    Operations vice president job in Billerica, MA

    About HydroCision HydroCision is an innovative medical device company specializing in advanced fluid-based surgical instruments for spine and wound care procedures. With manufacturing and engineering support spanning both the U.S. and China, we deliver high-quality, precision devices that improve clinical outcomes and patient care. Our Billerica, MA office serves as the strategic and operational hub for our U.S. operations. We are a small but highly capable team, and we're seeking an experienced Operations Director to drive manage global supply chain coordination, oversee day-to-day operations and elevate our quality systems. Position Overview This is a critical leadership role for a hands-on, results-driven Operations Manager who can oversee and optimize the company's end-to-end supply chain, quality assurance, vendor management, and planning. You will work closely with the cross-functional team in Billerica (3 direct reports) and regularly collaborate with our contract manufacturing and sourcing teams in China (approx. 20 employees). This role requires a strong background in supply chain operations, medical device quality systems, and international manufacturing coordination. Key Responsibilities Manage day-to-day operations including supply chain logistics, inventory management, and procurement Oversee production planning and ensure timely delivery of finished goods Serve as the primary liaison between the U.S. office and our China-based manufacturing partners Lead vendor evaluation, selection, and relationship management Maintain and improve quality management systems (QMS) in compliance with FDA and ISO 13485 standards Support regulatory and quality audits and ensure documentation is accurate and audit-ready Drive process improvements to increase efficiency, reduce lead times, and ensure product quality Provide operational input into forecasting, budgeting, and strategic planning Requirements 5-15+ years of experience in operations, supply chain, or manufacturing management Prior experience in the medical device industry required Strong knowledge of FDA regulations and ISO 13485 quality systems Proven experience working with overseas manufacturing teams, especially in Asia Ability to lead projects and teams across time zones and cultures Excellent problem-solving, communication, and organizational skills Bachelor's degree in Operations, Engineering, Supply Chain, or a related field What We Offer Competitive base salary with performance bonus and equity piece
    $79k-132k yearly est. 60d+ ago
  • Director, Security Operations & Resilience

    Idexx Laboratories 4.8company rating

    Operations vice president job in Westbrook, ME

    IDEXX is seeking a seasoned and strategic Director, Security Operations & Resilience to help shape and lead the evolution of our Security Operations and Vulnerability Management programs. Reporting directly to the CISO, this individual will serve as a senior leader within the Information Security organization, driving operational excellence, strategic execution, and security maturity across key domains. As the Director, Security Operations & Resilience, you will own visibility, vigilance and readiness, minimizing exposure and accelerating response. You will be instrumental in enhancing IDEXX's security posture-enabling a more resilient, adaptable, and security-aware enterprise prepared to navigate today's evolving threat landscape. You will provide both direct operational oversight and long-term strategic leadership. In this role... You will lead the Security Operations team, focusing on real-time detection, response, and automation to improve incident response capabilities. You will build and mature a full lifecycle Vulnerability Management program, from asset discovery to remediation tracking and reporting. Build and mentor high-performing security teams with an emphasis on professional development and succession planning. Partner with the CISO and the rest of the InfoSec leadership team to shape and implement the long-term cybersecurity strategy. Collaborate with business and technology leaders to embed security into operations, development, and transformation efforts. Contribute to InfoSec executive and board-level discussions, translating complex security needs into business-aligned decisions. Lead change management efforts to instill a security-first mindset across the enterprise. Ensure alignment with industry and regulatory standards including NIST, CIS, and ISO 27001. What you will need to succeed: 10+ years of progressive cybersecurity experience, including 5+ years in senior leadership Proven success building security operations, incident response, and vulnerability management programs Bachelor's degree in Computer Science, Information Security, or a related field (Master's preferred) Strong knowledge of cybersecurity frameworks and best practices (e.g., NIST, CIS, ISO 27001) Executive presence and the ability to communicate effectively across technical and business audiences Relevant certifications such as CISSP, CISM, or GIAC are strongly preferred Location: It is required that this role be on-site at our corporate HQ in Westbrook, Maine. Please be driving distance to our corporate office. Alternatively, we will consider individuals who are willing to relocate to Maine for this role. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-EV1
    $85k-112k yearly est. Auto-Apply 45d ago
  • Office Admin/Operations Manager

    Chelmsford 4.2company rating

    Operations vice president job in Lowell, MA

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. We are hiring a dynamic office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you:Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, and growth minded. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Compensation: $14.00 - $16.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - MA - Chelmsford is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $14-16 hourly Auto-Apply 60d+ ago

Learn more about operations vice president jobs

How much does an operations vice president earn in Portsmouth, NH?

The average operations vice president in Portsmouth, NH earns between $85,000 and $219,000 annually. This compares to the national average operations vice president range of $106,000 to $249,000.

Average operations vice president salary in Portsmouth, NH

$137,000
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