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Outbound sales representative vs associate sales representative

The differences between outbound sales representatives and associate sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an outbound sales representative and an associate sales representative. Additionally, an associate sales representative has an average salary of $51,007, which is higher than the $45,723 average annual salary of an outbound sales representative.

The top three skills for an outbound sales representative include outbound sales, customer service and excellent interpersonal. The most important skills for an associate sales representative are work ethic, patients, and product knowledge.

Outbound sales representative vs associate sales representative overview

Outbound Sales RepresentativeAssociate Sales Representative
Yearly salary$45,723$51,007
Hourly rate$21.98$24.52
Growth rate4%4%
Number of jobs240,781333,049
Job satisfaction--
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 59%
Average age4747
Years of experience44

What does an outbound sales representative do?

An outbound sales representative focuses on securing sales by reaching out to clients through calls, correspondence, or face-to-face interactions. They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction. To carry out their duties, they must perform research and analysis to identify business opportunities, develop sales strategies, generate leads, discuss product specifications with customers, introduce payment plans, and negotiate contracts. Moreover, an outbound sales representative must build positive relationships with clients while adhering to the company's policies and regulations.

What does an associate sales representative do?

The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.

Outbound sales representative vs associate sales representative salary

Outbound sales representatives and associate sales representatives have different pay scales, as shown below.

Outbound Sales RepresentativeAssociate Sales Representative
Average salary$45,723$51,007
Salary rangeBetween $24,000 And $84,000Between $37,000 And $68,000
Highest paying CityHoboken, NJBoston, MA
Highest paying stateNew JerseyMassachusetts
Best paying companyAltice USAVerint
Best paying industry-Health Care

Differences between outbound sales representative and associate sales representative education

There are a few differences between an outbound sales representative and an associate sales representative in terms of educational background:

Outbound Sales RepresentativeAssociate Sales Representative
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Outbound sales representative vs associate sales representative demographics

Here are the differences between outbound sales representatives' and associate sales representatives' demographics:

Outbound Sales RepresentativeAssociate Sales Representative
Average age4747
Gender ratioMale, 45.9% Female, 54.1%Male, 50.8% Female, 49.2%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between outbound sales representative and associate sales representative duties and responsibilities

Outbound sales representative example responsibilities.

  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Build rapport while selling customers solar panels, porches, and double glaze windows.
  • Assist customers with there questions and concerns, telemarketing, distribute flyers within neighborhood.
  • Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
  • Educate customers and are experts in all TWC products, services and packages along with competitor's offerings.
  • Serve as expert and educator to customers on all TWC products, services and packages along with competitor's offerings.
  • Show more

Associate sales representative example responsibilities.

  • Manage organization website and Facebook page; writing articles for websites and newsletters.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Outbound sales representative vs associate sales representative skills

Common outbound sales representative skills
  • Outbound Sales, 25%
  • Customer Service, 11%
  • Excellent Interpersonal, 9%
  • Excellent Organizational, 8%
  • CRM, 7%
  • Inbound Calls, 5%
Common associate sales representative skills
  • Work Ethic, 16%
  • Patients, 13%
  • Product Knowledge, 12%
  • Excellent Interpersonal, 7%
  • Excellent Organizational, 4%
  • Sales Techniques, 4%