Receptionist/administrator support vs front desk receptionist

The differences between receptionist/administrator supports and front desk receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist/administrator support and a front desk receptionist. Additionally, a receptionist/administrator support has an average salary of $31,863, which is higher than the $31,050 average annual salary of a front desk receptionist.

The top three skills for a receptionist/administrator support include data entry, customer service and phone calls. The most important skills for a front desk receptionist are patients, check-in, and phone calls.

Receptionist/administrator support vs front desk receptionist overview

	Receptionist/Administrator Support	Front Desk Receptionist
Yearly salary	$31,863	$31,050
Hourly rate	$15.32	$14.93
Growth rate	-8%	-
Number of jobs	151,618	82,593
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	High School Diploma, 33%
Average age	50	42
Years of experience	2	2

Receptionist/administrator support vs front desk receptionist salary

Receptionist/administrator supports and front desk receptionists have different pay scales, as shown below.

	Receptionist/Administrator Support	Front Desk Receptionist
Average salary	$31,863	$31,050
Salary range	Between $25,000 And $39,000	Between $24,000 And $39,000
Highest paying City	Napa, CA	Seattle, WA
Highest paying state	California	Alaska
Best paying company	The Opportunity Alliance	SightMD
Best paying industry	Technology	Government

Differences between receptionist/administrator support and front desk receptionist education

There are a few differences between a receptionist/administrator support and a front desk receptionist in terms of educational background:

	Receptionist/Administrator Support	Front Desk Receptionist
Most common degree	Bachelor's Degree, 37%	High School Diploma, 33%
Most common major	Business	Business
Most common college	Western Carolina University	-

Receptionist/administrator support vs front desk receptionist demographics

Here are the differences between receptionist/administrator supports' and front desk receptionists' demographics:

	Receptionist/Administrator Support	Front Desk Receptionist
Average age	50	42
Gender ratio	Male, 6.6% Female, 93.4%	Male, 15.4% Female, 84.6%
Race ratio	Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 4.5% Hispanic or Latino, 23.9% Asian, 6.4% White, 53.6% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between receptionist/administrator support and front desk receptionist duties and responsibilities

Receptionist/administrator support example responsibilities.

Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
Prepare miscellaneous presentations using PowerPoint, prepare minutes from weekly staff meetings.
Take care of payroll tasks, go into system and retain any subs need for upcoming vacancies.
File and archive client documentation by collating, scanning and storing into client file in global network.
Process payroll and maintain attendance records for personnel.
Prepare high-level meeting presentation material and handouts, which include creating/modifying PowerPoint presentations, utilizing, and advance PowerPoint skills.

Front desk receptionist example responsibilities.

Accomplish computer work using a PMS system; OperaXpress.
Collect and distribute mail and packages, prepare FedEx shipments and manage online postage machine.
Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
Acquire knowledge of ICD-9 and CPT codes and achieve up-to-date knowledge of medical record practices, standards, and regulations.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.

Receptionist/administrator support vs front desk receptionist skills

Common receptionist/administrator support skills

Data Entry, 12%
Customer Service, 11%
Phone Calls, 11%
Front Desk, 10%
Inbound Calls, 7%
Scheduling Appointments, 5%

Common front desk receptionist skills

Patients, 23%
Check-In, 12%
Phone Calls, 10%
Reservations, 10%
Customer Service, 10%
Appointment Scheduling, 5%

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Office and Administrative Industry
Receptionist/Administrator Support
Receptionist/Administrator Support vs Front Desk Receptionist

Updated January 8, 2025

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