Remote support technician jobs in Eau Claire, WI - 36 jobs
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Computer Field Tech Position-Eau Claire WI
BC Tech Pro 4.2
Remote support technician job in Eau Claire, WI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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IT Help Desk
Group Health Cooperative 3.2
Remote support technician job in Altoona, WI
The IT Helpdesk employee plays a crucial role assisting in the support, troubleshooting, and maintenance of IT systems. This position actively participates in daily Scrum stand-ups, collaborates with cross-functional team members, and follows Agile principles to contribute to efficient problem resolution and continuous improvement. IT Helpdesk staff provides assistance in diagnosing and resolving user issues, ensures adherence to IT policies, and actively engages in the IT support lifecycle within Agile principles.
Essential Position Functions
Assist in diagnosing and resolving user issues, actively participating in daily Scrum events.
Ensure adherence to IT policies and procedures, aligning activities.
Collaborate with IT team members to provide timely and effective support, fostering Agile teamwork.
Assist in handling and resolving IT support tickets using appropriate tools and methodologies.
Communicate effectively with users, providing assistance in a user-friendly manner.
Support IT inventory management activities, ensuring real-time accurate tracking of assets.
Contribute to research efforts into emerging technologies supporting IT helpdesk functions.
Assist in documenting IT processes and troubleshooting procedures.
Minimum Requirements of the Position
Enrolled in an associate degree program in information technology, computer science, or a related field, or equivalent experience.
Exposure to or basic experience with IT support functions, hardware, and software troubleshooting.
Exposure to or basic development of effective written and oral communication skills.
Exposure to or basic development of collaborative teamwork skills.
Aptitude for developing problem-solving skills in an IT support context.
Certification Requirements
Although it is not realistic for every candidate to carry all listed certifications, it is expected that the employee/candidate be certified in Scrum and credentialed in at least two of the Azure certifications listed below. It is also acceptable to suggest and achieve equal alternative certifications.
Scrum Certification: Within 60 days of employment obtain Certified Scrum Developer and/or Professional Scrum Master (PSM I) to demonstrate proficiency in Scrum principles and practices.
ITIL 4 Certified (required within 1 year)
AZ-900 Microsoft Certified Azure Fundamentals (required within 1 year)
CompTIA A+ Computer Technology Industry Association (preferred)
Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).
The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
$48k-74k yearly est. Easy Apply 6d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support technician job in Eau Claire, WI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$35k-49k yearly est. 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Remote support technician job in Eau Claire, WI
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$56k-75k yearly est. 15d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Eau Claire, WI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-35k yearly est. 12d ago
Associate Technology Systems Specialist
Marshfield Clinic 4.2
Remote support technician job in Eau Claire, WI
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Associate Technology Systems SpecialistCost Center:101651155 IS-Workplace SvcsScheduled Weekly Hours:8Employee Type:CasualWork Shift:Casual; variable shifts (United States of America):
Job Description Summary
JOB SUMMARY
Build and maintain trust in Sanford being an industry leader in service and technology, while utilizing communication, training and problem-solving skills to meet the technology needs of our guests and employees. Requires general networking, unified communications, and technology systems support and knowledge of commonly used concepts, practices and procedures within the technology field.
Approach customers with knowledge, empathy, tech-savviness and happiness that provides an experience second to none. Duties to include: consistent interaction with our customers (team members, patients, families and other guests of Sanford, troubleshoot company owned and personal devices, replace company owned devices when necessary, and help customers with best practices and productivity tips. Must have a passion for providing excellent customer service that goes above and beyond expectations of their audience. Ability to communicate across all generations, functions, settings, regions, and levels within the organization to meet the needs of customers. Position requires on-site support in multiple clinical and non-clinical departments and facilities including patient rooms, emergency department, and other patient care areas.
Technical knowledge includes support of technology devices or software packages that are unique to an individual or a department's needs, while also maintaining Sanford technology standards. Must learn and maintain specific hardware/software knowledge. Knowledge of the configuration and maintenance of personal computers and related operating systems and applications. Ability to work with multiple departments and facilities in providing necessary support and installation and troubleshooting of hardware and software standards.
Demonstrated ability to problem solve and communicate. Must be knowledgeable in the latest mobile and end-user computing technologies. Assist in training and educating customers. Build lasting relationships with customers, and understand their situations, needs, work styles, challenges and satisfiers. Must have a motivation to learn, an aptitude for acquiring new skills, & be personally accountable.
JOB QUALIFICATIONS
EDUCATION/EXPERIENCE
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: None
Preferred/Optional: Associate's degree in computer related field preferred.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: Valid Driver's License required. Must maintain a good driving record.
Preferred/Optional: None
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
$83k-147k yearly est. Auto-Apply 34d ago
IT Service Support Technician
Valley Craft 3.5
Remote support technician job in Lake City, MN
Responsive recruiter Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Donation matching
Free food & snacks
Health insurance
Paid time off
Signing bonus
Vision insurance
Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Use your skills as an innovative technology solutions IT Service SupportTechnician. If you're up to the challenge, then take a chance at this rewarding opportunity!
SIGNING BONUS: $1,000
Pay: Competitive compensation based on skills and experience
Schedule: 8:00 am - 4:30 pm
BENEFITS:
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Profit sharing
Referral program
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance - NO WEEKENDS
Position Overview:
Under the supervision of the Director of Finance, the IT Service SupportTechnician delivers prompt and effective technical assistance and training to end users across multiple technology platforms.
This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment.
The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems.
Responsibilities:
Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure.
Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations.
Assist with the maintenance and support of Windows servers.
Provide maintenance and support for the IP phone system and video conferencing equipment.
Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools.
Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues.
Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security.
Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users.
Act as the lead in triaging support tickets to prioritize and resolve issues effectively.
Coordinate hardware and software repairs with external vendors as necessary.
Execute special projects as assigned by management.
Qualifications:
Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment.
Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired.
Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status
. Compensation: $55,000.00 - $65,000.00 per year
Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Professional Grade Quality…. Built to Last…. Made in the U.S.A.
$55k-65k yearly Auto-Apply 30d ago
Customer Support Technician
W S Darley & Co 3.3
Remote support technician job in Chippewa Falls, WI
Since 1908, Darley, a family-owned business, has driven steady growth while passionately serving the world's first responder and tactical communities by providing high quality, safe and innovative products with unmatched commitment and service. Corporate headquarters is in Itasca, Illinois, while state of the art R&D and manufacturing operations are in Chippewa Falls, Wisconsin, and Janesville, Iowa. The Pump Division, located in Chippewa Falls, WI is currently seeking a Customer SupportTechnician to add to its team. This Job is located in Chippewa Falls, WI.
Benefits:
Job Stability with industry leader, health Insurance, including medical, dental and vision, life Insurance, short term disability, long term disability, 401k match, 401k profit sharing, tuition reimbursement, nine paid holidays, generous PTO policy, bonus structure, boot reimbursement, company picnics/ holiday parties, safety incentives and so much more!
General Responsibility: Shall Serve as the first line of communication for our Sales Team and customers regarding pumps and pump parts; including repairs and general operating and maintenance questions.
Specific Responsibilities and Authorities
Respond to inquiries/ questions regarding part and pump quotes and orders and the repair and general operation of Darley pumps and parts, for both commercial and government accounts.
- Provide customer with necessary information to help them determine what is needed for repair or replacement or the general operation of Darley pumps, accessories or parts.
- Enter quotes for parts and accessories, including costs and lead times, and the shipping charges as requested.
- Enter parts orders
- Enter pump orders
- Enter parts that were not needed or for repair or warranty
- Provide customers with information for our service centers to repair their pump
- Enter repair orders when customer wants Darley to do repairs
- Respond to inquiries/ questions concerning maintenance or repair of Darley Products
- Improve processes within the department, leading small to medium scope projects that enhance customer experience and reduce internal labor input.
- Provide follow-up information for any of the above
AAP/EEO Statement
W.S. Darley and Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics.
Requirements
Qualifications:
Associate degree in a mechanical, technical or business field related to manufacturing or equivalent experience.
Mechanical aptitude, Troubleshooting, Diagnostic and communication skills
Understanding of Enterprise Resource Planning Systems (JD Edwards experience is a plus)
Microsoft office suite experience
$31k-40k yearly est. 60d+ ago
Clinical Support Lead (PIP)
Maximus 4.3
Remote support technician job in Eau Claire, WI
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs.
Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support.
Essential Duties and Responsibilities
* Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path. Able to identify trends and risks from available MI.
* Providing structured support for new entrants in line with business need. Providing analysis and clinical intervention to support HPs through their journey to approval. To monitor audit grade run. To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage.
* Ensuring all HPs complete required CME and mandatory training in a timely manner.
* To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively.
* To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework. To ensure regular checks are completed and an action plan of support implemented as needed.
* To complete audit/assessment/advice as determined by the business need.
* To maintain personal approval in specific discipline i.e. completing F2F assessments and audit within the required time frame.
Key contacts & Relationships
Internal
Service Delivery Manager
RSDMs/CDMs
Head of PIP Clinical & Operations
Audit CSLs
Trainers
External
Stakeholder meetings as required
Engagement with DWP as and when required
Qualifications & Experience
Essential
Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic)
Competent Disability Analyst
Worked as a competent health professional for a minimum of 1 year
Approval and consistent performance in key PIP tasks
Able to deliver productivity and quality standards agreed between the Maximus and the Department
Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus
Creating and executing action plans to drive performance improvement
Able to coach and inspire HPs
Able to build strong working relationships, influencing and empowering others to make pro-active decisions
Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions
Performance driven with strong performance management to drive continuous improvement
Display confidence and a calm and steady presence to effectively manages difficult situations
Desirable
Experience in a supervisory or leadership role with strong performance focus
Experience of working within a multidisciplinary team and build positive working relationships with both clinical, operational and support services
Individual Competencies
Essential
Able to collate trends and analyse MI to create and action relevant support plans.
To be able to respond proactively to devise solutions at a team level to support performance of the contract.
Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct
Complies with all applicable continuous professional development requirements
Able to effectively develop and support HPs to improve maintain performance standards
Able to ensure that professional practice standards and "best practice" are maintained in all areas of work
Flexible and adaptable
Able to understand and respond proactively to changing customer needs
Able to collaborate effectively with wide variety of needs to drive a performance culture
Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences
Able to drive innovation, and identify ideas and solutions to benefit the wider business
Travel Requirements
As required throughout region
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
42,500.00
Maximum Salary
£
42,500.00
$60k-99k yearly est. 7d ago
BI Help Desk Analyst
Black River Memorial Hospital 4.1
Remote support technician job in Black River Falls, WI
Black River Health has an immediate opening for a Help Desk Analyst in the Business Intelligence Department. The Help Desk Analyst provides maintenance of the computer desktop environment through the utilization of the internal Business Intelligence (BI) Information Technology (IT) Help Desk. Functions as first-level support for users of computer applications and systems. Responds to user inquiries regarding software and hardware, and perform tasks to resolve problems or obtain solutions for users. This position:
Full-time, 80 hours per pay period, Day Shift, benefited. (Full-On-Site Required)
Essential Duties:
Provides IT Help Desk support and resolves problems to the end user's satisfaction.
Monitors and responds quickly and effectively to requests received through the IT Help Desk
Monitors Service Desk for tickets assigned to the queue and processes first-in first-out based on priority.
Modifies configurations, utilities, software default settings, etc. for the local workstation. Performs timely workstation hardware and software upgrades as required.
Manages computer workstation setup and deployment for new employees. Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment or software. Installs, tests, and configures new workstations, peripheral equipment and software.
Educational Qualifications:
Minimum of three semesters completed in an accredited Information Systems associate degree program and in good standing required
Associate's degree in Information Systems
Bachelor's Degree in Information Systems, Business, Communications, or related field preferred
2 years of relevant technical experience preferred
Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant hospital environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health.
"Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
$32k-47k yearly est. Auto-Apply 56d ago
Student Technician
Roland MacHinery Co 3.6
Remote support technician job in Eau Claire, WI
Job Description
Student Technician
Roland Machinery Company is a family owned company that was established in 1958 and, is one of the Mid-West's leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations. Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150
Qualifications & Skills:
High School Diploma/GED is required.
Must possess a clean driving record
Desire to obtain a life long career in the heavy equipment industry.
Potential Future Responsibilities & Duties:
Maintains relationships with clients by providing service, support, information, and guidance; researching and recommending solutions
Identifies product improvements or new products by remaining current on industry trends, market activities, and competition
Maintains quality service by establishing and enforcing organization standards
Maintains professional and technical knowledge by attending factory training.
Contributes to team effort by accomplishing related results as needed
Responsible for troubleshooting, repairs and reconditioning of construction, municipal and highway related heavy equipment and related components
Always be expected to present a favorable company image in appearance, uniform, language, personal conduct, and while operating a company vehicle
Large Diesel Engine repair and servicing
Construction Equipment Hydraulic systems repair and Servicing
Construction Equipment Electrical systems repair and Servicing
$17k-30k yearly est. 31d ago
Desktop Support Tech
Global Channel Management
Remote support technician job in Neillsville, WI
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Desktop Supporttechnician needs 3-4 years experience. Network certifications are pluses.
Desktop Supporttechnician duties include:
Install, configure, and administer Microsoft Windows operating systems
Install, configure, and support end user hardware
Provide desktop and application support
Provide outstanding customer service and communication to the end users? Other project and duties as assigned
Desktop SupportTechnician will be responsible for daily operation
duties of user support, administration, monitoring, and deployment of
new and replacement equipment. This Position will report directly to the
Site Operations Manager. Specific duties of the IT Technician will be
performed in accordance with the Customer priorities as directed by the
Site Operations Manager:
Additional Information
$35/HR
CTH
$35 hourly 15h ago
Residential Support Specialist
Arbor Place 2.7
Remote support technician job in Menomonie, WI
Job DescriptionSalary: Starting Wage: $16.50 $19.50/hour (based on training, education, and certifications)
Residential Support Specialist
Menomonie, WI | Part-Time
Arbor Place, Inc. is seeking Residential Support Specialists to join our team. This position plays a vital role in supporting individuals in recovery by providing professional, client-centered care in a structured treatment environment.
As a Residential Support Specialist, you will actively engage with clients, support daily routines, model recovery-focused behaviors, and contribute to creating a safe, therapeutic, and respectful atmosphere. This role requires professionalism, critical thinking, and the ability to work both independently and as part of a team.
Schedule Requirements
Arbor Place has a 24/7 residential treatment facility.
Staff must be available to work every other weekend.
Position requires a mix of 1st and 2nd shifts, with occasional overnight shifts.
All new hires will be trained on all shifts to ensure flexibility and program coverage.
What We Offer
Starting Wage: $16.50 $19.50/hour (based on training, education, and certifications)
Overnight Shifts: Flat rate of $23.25/hour
Responsibilities
Supervise and interact with clients in a respectful, professional manner.
Support clients in daily living skills, structured activities, and program rules.
Monitor client behavior, provide redirection, and model recovery-focused conduct.
Complete required documentation accurately and promptly.
Administer and document medications following training and policy.
Conduct urine analyses and other program monitoring tasks.
Participate in crisis intervention and de-escalation as needed.
Maintain a clean, organized, and safe living environment.
Communicate effectively with team members, supervisors, and other departments.
Attend and actively participate in staff meetings and trainings.
Perform other duties as assigned.
Qualifications
Required:
High school diploma or equivalent.
Ability to pass Wisconsin Caregiver Background Check and pre-employment drug screen.
Valid drivers license and acceptable driving record.
CBRF certifications or willingness to obtain within required timeframe.
Preferred:
Recovery Coach or Peer Support Specialist Certification.
Associate or Bachelors degree in Human Services, Psychology, Social Work, or related field.
Experience in behavioral health, residential care, or substance use treatment.
About Arbor Place, Inc.
Arbor Place, Inc. is a nonprofit organization in Menomonie, WI, providing prevention, treatment, and renewal opportunities to individuals, families, and communities impacted by substance use and mental health disorders.
Join us in making a difference. Apply today!
$16.5-19.5 hourly 11d ago
Computer Field Technician
Bc Tech Pro 4.2
Remote support technician job in Eau Claire, WI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 15h ago
Dynamic PC Support
Worldwide Techservices 4.4
Remote support technician job in Eau Claire, WI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-49k yearly est. 15h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Remote support technician job in Eau Claire, WI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$51k-69k yearly est. 12d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Remote support technician job in Eau Claire, WI
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remotesupport, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
$18-25 hourly Auto-Apply 60d+ ago
IT Service Support Technician
Valley Craft 3.5
Remote support technician job in Lake City, MN
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Dental insurance
Donation matching
Free food & snacks
Health insurance
Paid time off
Signing bonus
Vision insurance
Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Use your skills as an innovative technology solutions IT Service SupportTechnician. If youre up to the challenge, then take a chance at this rewarding opportunity!
SIGNING BONUS: $1,000
Pay: Competitive compensation based on skills and experience
Schedule: 8:00 am - 4:30 pm
BENEFITS:
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Profit sharing
Referral program
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance - NO WEEKENDS
Position Overview:
Under the supervision of the Director of Finance, the IT Service SupportTechnician delivers prompt and effective technical assistance and training to end users across multiple technology platforms.
This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment.
The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems.
Responsibilities:
Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure.
Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations.
Assist with the maintenance and support of Windows servers.
Provide maintenance and support for the IP phone system and video conferencing equipment.
Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools.
Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues.
Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security.
Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users.
Act as the lead in triaging support tickets to prioritize and resolve issues effectively.
Coordinate hardware and software repairs with external vendors as necessary.
Execute special projects as assigned by management.
Qualifications:
Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment.
Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired.
Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status
.
$31k-48k yearly est. 31d ago
BI Help Desk Analyst
Black River Memorial Hospital, Inc. 4.1
Remote support technician job in Black River Falls, WI
Black River Health has an immediate opening for a Help Desk Analyst in the Business Intelligence Department. The Help Desk Analyst provides maintenance of the computer desktop environment through the utilization of the internal Business Intelligence (BI) Information Technology (IT) Help Desk. Functions as first-level support for users of computer applications and systems. Responds to user inquiries regarding software and hardware, and perform tasks to resolve problems or obtain solutions for users. This position:
Full-time, 80 hours per pay period, Day Shift, benefited. (Full-On-Site Required)
Essential Duties:
Provides IT Help Desk support and resolves problems to the end user's satisfaction.
Monitors and responds quickly and effectively to requests received through the IT Help Desk
Monitors Service Desk for tickets assigned to the queue and processes first-in first-out based on priority.
Modifies configurations, utilities, software default settings, etc. for the local workstation. Performs timely workstation hardware and software upgrades as required.
Manages computer workstation setup and deployment for new employees. Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment or software. Installs, tests, and configures new workstations, peripheral equipment and software.
Educational Qualifications:
Minimum of three semesters completed in an accredited Information Systems associate degree program and in good standing required
Associate's degree in Information Systems
Bachelor's Degree in Information Systems, Business, Communications, or related field preferred
2 years of relevant technical experience preferred
Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant hospital environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health.
"Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
$32k-47k yearly est. Auto-Apply 57d ago
Desktop Support Tech
Global Channel Management
Remote support technician job in Neillsville, WI
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Desktop Supporttechnician needs 3-4 years experience. Network certifications are pluses.
Desktop Supporttechnician duties include:
Install, configure, and administer Microsoft Windows operating systems
Install, configure, and support end user hardware
Provide desktop and application support
Provide outstanding customer service and communication to the end users? Other project and duties as assigned
Desktop SupportTechnician will be responsible for daily operation
duties of user support, administration, monitoring, and deployment of
new and replacement equipment. This Position will report directly to the
Site Operations Manager. Specific duties of the IT Technician will be
performed in accordance with the Customer priorities as directed by the
Site Operations Manager:
Additional Information
$35/HR
CTH