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Systems Support
Desktop Support Engineer II
Remax 4.2
Remote support technician job in Denver, CO
The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working relationships between your team, customers, and management. Responsibilities include reviewing, prioritizing, and ensuring closure of support tickets through the service desk application. You will be part of a team that develops and administers a workstation strategy that includes technical standards, process automation, and performance analysis.
Essential Duties:
Deliver advanced and professional technical troubleshooting and problem-solving solutions for corporate customers
Troubleshoot, resolve, and document end-user help requests for desktops, laptops, and printers
Responsible for anti-virus software management, threat assessment, and remediation
Implement and administer security audits and vulnerability scanning
Configure and manage user accounts in Active Directory and Exchange
Test, plan, and deploy software and OS updates
Build and perform system images and application packages for mac OS and Windows systems
Design, engineer, and deploy new workstation solutions and enhancements
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improvements
Create and maintain documentation as it relates to workstation architecture
Update requests in the ticket system to include customer contact information, work logs, and knowledge base
Research software and system products
Other duties and projects as assigned
Qualifications and Skills:
3+ years of relevant work experience in a Tier 2 desktop support role
3+ years of advanced End-User Device Management and Troubleshooting
3+ years of experience in managing mac OS
3+ years of experience in managing Windows OS
3+ years of JAMF experience
Experience troubleshooting standard hardware issues and running diagnostics
Experience installing, troubleshooting, and maintaining peripherals
Working experience with standard IT Security practices such as virus remediation, phishing, and exposure to different Firewall systems
Proven experience with workstation system planning, security principles, and general software management best practices
Proven experience in overseeing the design, development, and implementation of computing systems, applications, and related products
Develop and improve processes for repeatable implementation, customizations, and/or maintenance around hardware maintenance
Ability to prioritize and execute tasks in a high-pressure environment
Solid project management skills
Excellent written, oral, and interpersonal communication skills
Experience working in a team-oriented, collaborative environment
ACSP (Apple Certified Support Professional) / ACMT (Apple Certified Mac Technician) Preferred
Why Join RE/MAX?
As a leader in the real estate industry, RE/MAX is committed to delivering exceptional experiences for its agents, franchisees, and customers. As a Customer Experience Analyst, you will have the opportunity to make a tangible impact by driving improvements that elevate the RE/MAX brand. Join a team of passionate professionals dedicated to innovation, collaboration, and success.
This position is ideal for someone who loves analyzing data, solving problems, and making a meaningful difference in how customers experience a brand. Be a part of a team that is redefining excellence in the real estate industry!
Hire Range/Rate:
$71,250 - $82,500
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: January 17, 2026
$71.3k-82.5k yearly 1d ago
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Technical & Aggregation Support Specialist
Empower Retirement 4.3
Remote support technician job in Greenwood Village, CO
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
As a Technical & Aggregation Support Specialist, you will resolve complex technical issues for clients, advisors, and internal support teams in a fastpaced, technologydriven environment. You will partner closely with engineering teams and thirdparty providers to diagnose issues, improve product functionality, and deliver exceptional customer experiences. This role requires strong technical skills, analytical thinking, and a customerfirst mindset.
What you will do
Resolve client, advisor, and internal support inquiries submitted through Zendesk
Partner with engineering teams and thirdparty aggregators to identify, escalate, and resolve technical issues
Analyze trends in client issues and serve as the voice of the customer to drive product improvements
Create and maintain Help Center articles and technical documentation for common issues
Recommend and support process and tooling improvements to enhance customer satisfaction
What you will bring
Bachelor's degree and at least 2 years of related experience, or equivalent work experience
Strong analytical and technical troubleshooting skills
Excellent written communication skills with ability to explain technical concepts clearly
Strong time management and organizational skills in a support environment
Customerfirst attitude with empathy and accountability for issue resolution
What will set you apart
Experience with Zendesk, JIRA, or similar support tools
Account Aggregation experience a plus
Experience providing technical support via phone, chat, and email
Ability to work crossfunctionally with engineering and product teams
Experience writing technical documentation or training support personnel
Working knowledge of SQL or similar data tools
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Base Salary Range
$55,300.00 - $76,075.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
*
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
01-20-2026
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$55.3k-76.1k yearly 4d ago
IT Support Specialist 5 (Specialist 5, IT Support)
Redwire Space
Remote support technician job in Longmont, CO
Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space.
Summary
Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems.
Responsibilities
Serve as the Serve as the first point of contact for internal staff seeking technical assistance
Respond to events / problems and record their resolution in help desk ticketing software
Basic administration of a hybrid environment with both Active Directory and Azure AD resources
Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
Assist in imaging, creating new hire accounts, and Termination processes
Communicate clearly with customers and provide regular updates, status and information
Perform limited maintenance on servers and critical laboratory and testing systems
Pass on any feedback or suggestions by users or management to the appropriate team
Determine process improvements, best practices, and develop new processes
Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings.
Ideal Experience
Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree
Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification
Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux
Experienced configuring, supporting, troubleshooting and administering Windows workstations
Experienced troubleshooting hardware and software issues through remote control software
Support a hybrid environment with both Active Directory and Office365 resources
Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment
Some travel may be required
Desired Skills
Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight,
with a focus on customer service
Excellent communication, collaboration, and problem-solving skills
Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
Experience with iOS and Android mobile operating systems
CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus
Experienced with Microsoft Teams architecture, features, and functionalities
Solid understanding of computer systems, mobile devices, and other tech products
Motivation and drive to develop yourself personally and professionally
Identify and suggest possible improvements on procedures
Ability to obtain a US Government Security Clearance
Pay Range
$36/hr.- $49/hr.
Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.
Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles.
Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
$36-49 hourly 5d ago
Systems Application Support - Entry Level
Visa 4.5
Remote support technician job in Highlands Ranch, CO
Visa does not support immigration for this role
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
We are seeking a dedicated and highly motivated Senior Support Role (Entry Level)team member to support our 24O7 operational environment. The ideal candidate will have a developing understanding of systems, networks, and applications, and will be responsible for monitoring, triaging, and coordinating support activities to ensure optimal service performance. This role is part of a shift-based operations team and plays a key part in maintaining Visa's high availability standards.
Work Schedule Requirements: This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. Weekend and Holidays will be required.
Shift Work: 12-hour shifts (6:00am - 6:30pm)
Week 1: Monday, Tuesday, Friday, Saturday and Sunday
Week 2: Wednesday and Thursday
Responsibilities
1. Technical Proficiency
Monitor and maintain systems, applications, and infrastructure components within a production environment.
Use monitoring tools and ticketing systems to detect, track, and respond to alerts or incidents.
Follow documented procedures to troubleshoot issues and escalate when necessary.
Maintain accurate and high-quality documentation for incidents, tasks, and operational workflows.
2. Analytical Skills
Review and interpret logs, alerts, and monitoring data to identify abnormalities or early indicators of potential issues.
Apply logical and structured analysis to determine root causes or next steps.
Maintain strong attention to detail when tracking multiple operational tasks or system behaviors.
3. Problem-Solving Skills
Respond to incidents by diagnosing and resolving issues or coordinating with internal support groups as required.
Prioritize tasks effectively during high-volume or high-pressure periods.
Participate in incident, problem, and change management activities in alignment with operational standards.
Balance multiple issues at once while maintaining accuracy and service levels.
4. ITIL Knowledge
Understand and follow ITIL-aligned processes, including Incident, Problem, and Change Management.
Support the execution of operational tasks in accordance with service quality and SLA requirements.
Partner with cross-functional teams to ensure seamless service delivery across the IT service lifecycle.
5. Communication Skills
Communicate clearly and professionally with team members, internal stakeholders, and partner teams.
Document incidents, changes, and troubleshooting steps in a consistent and detailed manner.
Provide timely updates during active issues and escalate appropriately.
6. Time Management
Resolve or escalate incidents within defined SLAs and operational timelines.
Manage workload effectively during 12hour shift cycles and prioritize tasks based on business impact.
Specialization Support Lanes
Application Support Lane
Support application-specific workflows such as batch jobs, billing cycles, or transaction processing.
Monitor application health and coordinate fixes or enhancements with engineering teams.
Monitoring & Incident Response Lane
Lead or assist during major incidents by facilitating bridge calls and driving collaboration.
Correlate alerts across multiple platforms to identify root causes and expedite resolution.
Payments & Transaction Operations Lane
Monitor and support financial processing flows, settlement jobs, or batch operations.
Ensure timely completion of mission-critical payment processes.
Automation / Tools Lane
Support development or maintenance of scripts, automations, or dashboards to enhance operational efficiency.
Visa will accept applications for this role until at least January 20, 2026.
Qualifications
Basic Qualifications
High school diploma or equivalent
Preferred Qualifications:
Relevant experience in IT operations, service desk, or technical support preferred.
ITIL Foundation Certification preferred but not required.
Strong technical, analytical, problem-solving, and communication skills.
Ability to work in a structured 24O7 shift environment, including nights, weekends, and holidays.
Ability to learn and adapt quickly in a fast-paced operational environment.
Detail-oriented with strong organizational and documentation skills.
Basic knowledge of AI concepts and/or programming languages such as Python, Java, or SQL to support automation and data-driven solutions.
Additional Information
Work Hours:Varies upon the needs of the department.
Travel Requirements:This position requires travel5-10% of the time.
Mental/Physical Requirements:This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 55,100.00 to 82,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
$79k-105k yearly est. 3d ago
IT Support Specialists - Tier 2
Teksystems 4.4
Remote support technician job in Denver, CO
Our customer is hiring an experienced, hands-on Tier 2 IT Support Analyst to join a collaborative IT team. This role acts as a second-level support resource, helps eliminate single points of failure, and grows into system administration responsibilities with a clear career path.
*Key Responsibilities*
* Second-level support: Serve as the intermediate escalation for service requests and incidents, ensuring continuity and no single point of failure.
* Ticket management: Own and triage a rotating smart queue; handle email-driven tickets (approx. 150 tickets/week across a 6-person team).
* End-user device support: Troubleshoot and repair Microsoft and Dell hardware; perform standard device provisioning and imaging tasks.
* Meeting room and infrastructure checks: Perform routine checks and maintenance of meeting rooms and shared IT infrastructure.
* On-site visits: Travel for full-week site visits to AZ, NM, NV on a monthly or bi-monthly rotation.
* Team gatherings: Travel to Canada for periodic team meetings (valid passport required).
* Process and tool use: Work within an ITIL environment and use the ticketing system (Freshservice).
* Career growth: Take on system administration tasks over time; demonstrate hunger to learn and progress toward sysadmin responsibilities.
* Customer service: Deliver first-class support to high-expectation users (internal consultants)
*Skills*
Windows 10/11, O365, azure, Intune, SharePoint, Exchange
*Top Skills Details*
Windows,O365,azure,intune,sharepoint,exchange
*Additional Skills & Qualifications*
* Experience: Minimum 5 years in IT support or related roles.
* Microsoft fundamentals: Strong basics in SharePoint, Exchange Online, and Microsoft 365 services.
* Networking: Solid network fundamentals and troubleshooting skills.
* ITIL experience: Comfortable working in an ITIL-based support model.
* Hands-on background: Broad, practical experience across technologies-experience in smaller-company environments is a plus.
* Ticketing systems: Experience with Freshservice or similar ITSM tools.
* Basic tasks: Able to install and configure printers and other common peripherals.
* Communication: Excellent verbal and written communication; strong user-facing interpersonal skills.
* Professionalism: Consistently professional appearance and demeanor.
* Leadership: Demonstrated leadership qualities or potential is a plus.
* Passport: Valid passport required for travel to Canada.
*Technical Stack:*
* Endpoint management: Intune- Device enrollment and Autopilot - enrolling Windows, iOS, Android devices; configuring Windows Autopilot profiles and provisioning flows; validating enrollment failures and remediation steps.
* Collaboration and content: SharePoint; Microsoft 365 suite including Teams
* Messaging: Exchange Online
* Cloud: Azure experience preferred, especially VM management
* Licensing: License server administration familiarity preferred
* Hardware vendors: Microsoft and Dell hardware support; experience working with CDW or similar vendors
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract to Hire position based out of Denver, CO.
*Pay and Benefits*The pay range for this position is $25.00 - $34.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Denver,CO.
*Application Deadline*This position is anticipated to close on Jan 26, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-34 hourly 2d ago
Microbiology Development and Technical Specialist (Onsite)
Tolmar 4.7
Remote support technician job in Fort Collins, CO
Core Hours: Monday - Friday, 8am-5pm
Purpose and Scope
The Microbiology Development and Technical Specialist is primarily responsible for performing development activities for the Microbiology Laboratory. Provides technical expertise for microbiological testing as well as for sterility and packaging issues and ensures department compliance with new microbiology and regulatory requirements. Performs microbiological activities in support of new product development.
Essential Duties & Responsibilities
Serve as Microbiological investigator providing technical expertise for raw materials, component, finished product, water bioburden, environmental monitoring, and endotoxin testing.
Provide position/risk assessment papers, as required.
Represent the Microbiology department and provide expertise when responding to governmental authorities and marketing partners during inspections.
Continually assess development systems and procedures in the laboratory to assure they comply with business directives, cGMPs, applicable cGLPs and current industry practices.
Investigate antimicrobial properties of new drugs and new products.
Provide expertise for sterilization, sterility, and packaging issues.
Assist with interpretations of bacterial and fungal identifications and keep personnel technologically informed of new microbiology and regulatory developments.
Develop methods for development projects and new products.
Maintain up-to-date knowledge with FDA regulations and applicable pharmacopeias in areas where product might be marketed.
Audit contract service suppliers.
Perform other duties as assigned.
Knowledge, Skills & Abilities
Knowledge of pharmaceutical, food and cosmetic, and clinical microbiology in order to interpret the impact and relative importance of microorganisms when they are isolated from raw materials, component, finished product, water bioburden, and environmental monitoring samples.
Demonstrated technical leadership when working on complex problems within a technical scope in which analysis of situations or data requires an in-depth evaluation of various factors.
Skill in problem solving.
Ability to manage multiple projects concurrently and under tight time constraints.
Ability to clearly communicate (verbal & written) and work well with employees at all levels.
Ability to be organized and self-directed.
Ability to function as a team member and independently.
Ability to use specialized computer software such as spreadsheets and graphing software.
Mechanical/electrical ability to effect minor instrument repairs is preferred.
Advanced skills in math-related processes, with an emphasis on statistics.
Ability to fluently and clearly write lab notebooks, reports, and regulatory submissions.
Core Values
The Microbiology Development and Technical Specialist is expected to operate within the framework of Tolmar's Core Values:
Consistently operate with the highest standards of ethics and compliance.
Take ownership of your actions, success and setbacks.
Respect each other and understand that honest collaboration is at the heart of our company success.
Go the extra mile to make things happen.
Be committed to all we do and the patients we serve.
Embrace change with enthusiasm.
Strive to learn about and understand the needs of customers and patients, and take action with great speed and efficiency no matter the task.
Education & Experience
Bachelor's degree in Microbiology or closely related field with 5 or more years of Pharmaceutical laboratory work experience required.
Master's in Microbiology or closely related field preferred, with 3 or more years of Pharmaceutical laboratory work experience required.
PhD in Microbiology or closely related field preferred, with 1 or more years of Pharmaceutical laboratory work experience required.
Experience with aseptic processing, and sterility testing preferred.
Working Conditions
Laboratory setting and office. Will be exposed to biohazard materials and pharmaceuticals.
May require occasional holiday, weekend and/or evening work.
Compensation and Benefits
Annual pay range $93,500 - $103,500 depending on experience
Bonus Eligible
Benefits information: careers/employee-benefits
Tolmar compensation programs are focused on equitable, fair pay practices including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidates qualifications and experience.
Tolmar is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$93.5k-103.5k yearly 3d ago
Specialist - SHES Systems (Centennial, CO)
Orica 4.8
Remote support technician job in Englewood, CO
At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources.
It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.
Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025.
Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future.
About the role - Specialist - SHES Systems (35730)
The Specialist - SHES Systems role supports the development, implementation and embedment of the SHES Global strategy within the Business in alignment with the Group Mandate, Standards and Procedures; Contributes to the SHES Strategy and planning process and SHES budget consolidation annually, Contributes to Global SHES initiatives as required.
What you will be doing
In the Global context:
Align all behaviours with Orica's Charter Values, Purpose and Strategy.
Contributes to the annual SHES strategy and planning process.
Drive the development of global standardised and simplified SHES management system procedures and tools.
Oversee the SHES assurance program to support visibility of compliance against the SHES Standards.
Drive the development and implementation of SHES programs including major hazard management across Orica.
Drive SHES programs that improve behavioural safety compliance.
Engage and consult with key stakeholders across Orica.
Build capability to support implementation and embedding SHES management systems and programs across Orica.
Identify and implement SHES continuous improvement programs to address SHES assurance findings.
In the Regional Context:
Align all behaviours with Orica's Charter Values, Purpose and Strategy.
Contribute to the annual regional improvement plan.
Provide SME support to SHES Specialists and Operational Leaders.
Develop pathways and implementation plans for Orica Group Standards and Procedures and work with the SHES Specialists and Operational Leaders on effective rollout.
Contribute to the design and development of Group SHES systems, procedures or programs.
Oversee the SHES assurance program for the Regional Business to support visibility of compliance against the SHES Standards.
Drive the development and implementation of SHES programs including Major Hazard Management across the Regional Business.
Drive SHES programs that improve behavioural safety compliance.
Engage and consult with key stakeholders across the Regional Business.
Build capability to support implementation and embedment of SHES management systems and programs across the Regional Business.
Identify and implement SHES continuous improvement programs to address SHES assurance findings.
Any other activities deemed appropriate by Group or the Region
What you will bring
Tertiary qualification in related discipline.
Demonstrated experience working in a similar role for 3 to 5 years.
Technical expertise regarding SHES process design, development, management and improvement.
Ability to present complex information in an understandable and compelling manner.
Facilitation skills to manage key stakeholders across the region.
Proficient in MS Office Suite, Power BI
Adept at queries and report writing
Trilingual is preferred - English mandatory, French and/or Spanish, preferred.
Role dimensions
Location
This role follows a hybrid schedule, requiring three days per week onsite at our Centennial, Colorado office.
Metrics
Achievement of annual performance goals.
Achievement of SLA targets within Service Now.
Delivery of reporting requirements IFOT.
Effective contribution to related projects and processes as required.
How you shape and influence others
Demonstrates courage, resilience and flexibility
Strong reputation for integrity, ethics, personal values and solid character
Strong stakeholder management, interpersonal & communication skills
Self-aware and open to feedback
Work effectively across business unit
High level decision making ability
Able to manage multiple tasks within deadlines and work independently
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
Compensation Range
Compensation range: $78,675 to $104,000/year
Eligible for annual short-term incentive plan
(Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
Benefits (Full Time Employees)
Medical/Prescription Drug - Three (3) plans to choose from
Dental - Two (2) plans to choose from
Vision - Two (2) plans to choose from
Health Savings Account
Flexible Spending Accounts
Basic Employee Life and Accidental Death & Dismemberment Insurance
Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance
Company provided Short-Term and Long-Term Disability
Company provided Employee Assistance Program
Voluntary Hospital Indemnity, Critical Illness & Accident Plans
Voluntary Identity Theft Protection
Voluntary Legal Plan
401(k) + Company Match
Company provided Maternity Leave
Company provided Bonding Leave
Accrued Paid Time Off
Paid Sick & Safe Time
Nine (9) Scheduled Holidays + Two (2) Floating Holidays
How and When to Apply
If interested in this role, please apply at to Job Requisition 35730
Application Deadline: January 30, 2026
We respect and value all
Orica is an Equal Opportunity Employer and we are a Drug-free workplace.
Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.
We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
$78.7k-104k yearly 8h ago
Treasury Management Technical Service Specialist
Banktalent HQ
Remote support technician job in Denver, CO
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
The Treasury Management Technical Services team has an opportunity for a TM Technical Services Specialist.
What will your day look like? You will be:
Responsible for providing level 1 and 2 technical support and training for new clients or users on the multiple Treasury Management products including Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements and other products.
Training will include the introduction of the TM Knowledge Center to the users and may require resolution of hardware/software compatibility issues.
Providing exceptional customer service to Treasury Management clients by assisting with complex technical issues related to the installation and use of software for specific bank products.
Identify, investigate and propose solutions to technical issues.
Work toward a resolution to root causes to prevent recurring issues.
Responsible for cross-affiliate support of complex client enrollments as assigned and for coordinating file testing and transmission setups.
Stay abreast of technology upgrades and product enhancements.
Adhere to Bank policies and procedures.
May assist with special projects as required as well as take on other duties as assigned.
Qualifications:
Requires a High School diploma or equivalent and 1+ years of banking, treasury and cash management products/services, IT hardware, software, computer applications, networks or other directly related experience.
A combination of education and experience may meet job requirements.
Working knowledge of banking, treasury and cash management products, application software, networks, PCs, LAN's, terminals and telephones.
Good customer service, problem solving, analysis and communication skills, both verbal and written.
Ability to train clients on Treasury Management products and systems.
Ability to identify and resolve technical issues.
Must be detail oriented.
Good client relationship skills.
Salary Range (Depending on Location and Experience): $20- 29/h
Location and Schedule:
This position is full-time in office with variable schedule options. The available office locations are:
Denver, CO - 7222 E Layton Ave, Denver CO 80237
Houston, TX - 1801 Main Street, Houston TX 77002
Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047
Apply now if you want to be part of a motivated and driven team and work with respected leaders. We need someone who is proactive, has a great attitude and wants to inspire others to achieve bank initiatives and drive loan growth.
$33k-64k yearly est. 5d ago
Desktop Engineer
Stanley David and Associates
Remote support technician job in Omaha, NE
Troubleshooting: Diagnosing and fixing hardware, software, and network problems for users.
Deployment & Setup: Building, configuring, and deploying new computers and software.
Maintenance: Performing upgrades, security updates, and routine system upkeep.
User Support: Providing direct assistance (deskside or remote) for technical issues.
Documentation: Recording incidents and resolutions in ticketing systems.
$73k-98k yearly est. 4d ago
Industrial Print Technical Specialist
Konica Minolta Business Solutions 3.8
Remote support technician job in Denver, CO
Konica Minolta currently has an exciting opportunity for an IP Technical Specialist!
Provide onsite technical support to customers on the operation, maintenance and repairs of ink jet printing systems. This includes documenting work performed, tracking parts usage, testing, calibrating, troubleshooting, loading software updates and performing preventative maintenance at scheduled intervals.
We are looking for candidates in the following regions: Northern California; Denver, CO; and Chicago, IL.
Responsibilities
Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment
Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly
Identify urgent situations that require additional actions to satisfy the customer's needs including escalations of technical issues; avoid customer downtime by recommending alternatives and workarounds
Understand levels of customer entitlement and able to identify fee-based professional services activities for quote and execution
Provide operator training and ongoing support
High degree of self-motivation to succeed and dedicated to self- improvement
Detailed knowledge in reading wiring diagrams, repair manuals related to digital press equipment
Actively participate in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience
Perform other projects and tasks assigned by Konica Minolta management
Qualifications
High school or equivalent
Extensive technical service support knowledge (3 year minimum)
Knowledge Skills and Abilities
Strong working knowledge of industry, Production Print hardware, services and solutions offerings
Proficiency in time management and organizational discipline
Networking and software knowledge is necessary
Ability to analyze, interpret and communicate technical data
Ability to prioritize and organize work independently, without direct supervision
Multi-tasking ability is a must
Willingness to travel up to 50%
Ability to work different shifts if necessary
Strong responsibility, self-motivated, able to work under high pressure
Excellent interpersonal, communication, presentation and listening skills
Industry certifications in color, project and/or networking
Prior offset press experience is a plus
About Us
About Konica Minolta
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
$45k-73k yearly est. 2d ago
Technical Support Specialist
Firstsource 4.0
Remote support technician job in Colorado Springs, CO
Remote Technical Support Specialist - Full Time
Important Requirements (Read Before Applying)
Must reside in Colorado Springs, CO or Pueblo, CO
Out-of-state candidates will not be considered
Weekend availability is required
Start Date
Monday, February 2nd!
Pay & Schedule
$17.00 per hour (Bi Weekly)
Training Schedule (4 Weeks)
Monday-Friday
9:00 AM - 6:00 PM MST
Post-Training Work Schedule
1:30 PM - 10:00 PM MST Monday-Sunday
Weekend work is mandatory
Days off: Tuesday & Wednesday OR Wednesday & Thursday
Equipment Requirements
Must provide your own PC, laptop, or tablet during training
Company equipment will be issued after successful completion of training
Position Overview
We are seeking a Remote Technical Support Specialist to provide support for Cable One internet and telephone customers. This role focuses on troubleshooting technical issues while delivering a professional and positive customer experience from a home office environment.
Key Responsibilities
Answer inbound customer calls for internet and phone technical support
Troubleshoot:
Modems and routers
Wireless connectivity
Email setup and configuration
Diagnose phone service issues and guide customers through resolutions
Follow established procedures to ensure consistent service delivery
Document all customer interactions and create service tickets
Use remote desktop tools to assist customers
Stay current on product updates and technical changes
Identify recurring issues and provide feedback to leadership
Maintain and care for company-issued equipment
Perform additional duties as assigned
Education & Experience
High school diploma or GED required
3-6 months of related experience or training preferred
Prior technical support experience is a plus
Skills & Abilities
Strong verbal and written communication skills
Ability to read and interpret technical documentation
Basic math skills (percentages, ratios)
Strong analytical and problem-solving skills
Intermediate computer skills:
Microsoft Office
Windows and mac OS
Comfortable working with tablets, smartphones, laptops, and desktops
Professional, patient, and customer-focused demeanor
Self-motivated and able to work independently in a remote environment
How to Apply
Apply directly through this Indeed posting
A recruiter will contact qualified candidates
Application Deadline:Friday, January 23rd
.
.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
$17 hourly 5d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Montrose, CO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$35k-46k yearly est. 12d ago
Feedyard IT Service Technician
Patterson Companies 4.7
Remote support technician job in Sterling, CO
The role of Service Technician for Feedyard Software & Networking provides technical support, maintenance and repair for Animal Health International Inc. software, Animal Management Software (AMS) Turnkey Computer Systems (a division of Animal Health International Inc.) provides fully integrated software applications coupled with comprehensive software support and training to meet the unique needs of the feed yard industry. Please take a look at one of our typical customer installation sites:
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As an IT Field Service Technician, you are an important part of a small but mighty team. If you enjoy providing critical IT services to customers, where no two days are the same and are adaptable and love to make a difference, this is the job for you. Car allowance and company paid cell phone provided.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Responsibilities and Essential Job Functions
Equipment Installation and Repair
* Transact all business in accordance with Animal Health International Inc.'s business code of ethics and conduct.
* Provide technical support, maintenance and repair for Animal Health International Inc. software, Animal Management Software (AMS)
* Responds to assigned customer service calls, diagnosing software and network problems, and making appropriate repairs.
* Responsible for software/network installation projects for current and new customer sites.
* Prepare for and perform standard system installations and test the functionality of all components.
* Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results.
* Complete all required service forms, records, and documentation as required.
* Maintain strong and supportive customer relationships by providing technical support after repair or installation; available for consultation and support which includes rotating nights and weekends on-call schedule.
* Maintain strong accountability in regard to employee and customer health and safety when performance service work, as environment and conditions will vary greatly.
* Inventory & Asset Management
* Prepare list of necessary equipment for each installation and service request.
* Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.
* Monitor inventory of products used at assigned customer locations to assure that computers and network are in adequate condition for continuous operation at all times.
* Manage vehicle inventory and restock as necessary.
* Ensure proper vehicle maintenance guidelines and safe driving habits are followed.
* Ensure proper use and maintenance of all company provided assets, including but not limited to computer, parts, , etc.
* Performs all other duties as assigned
Job Qualifications
* High school diploma or equivalent.
* 0-2 years prior experience in a technical, software, or related field
* Valid driver's license and clean driving record required
* Ability to design, install, and configure/ troubleshoot simple wired and wireless networks.
* Must be willing and able to work in a variety of physical and environmental conditions indoor and outdoor.
* Able to climb heights 17' to 200'
* Able to lift 55 lbs.
* Strong customer service skills.
* Computer skills, including MS Office and other software systems.
Preferred Qualifications
Associates degree in a computer related field.
Two years of related experience is a plus.
Experience working in Animal Agriculture
Troubleshooting Windows operating system.
Wireless networking experience preferred.
Travel and On-Call:
* This position requires same day travel 50-75% in a local area and occasional overnight travel 15-25% in a regional area.
For this position being on-call is required.
The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills. $20.91 - $25.58
$33k-42k yearly est. 3d ago
Feedyard IT Service Technician
Hawaii Mega-Cor
Remote support technician job in Sterling, CO
Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Description
The role of Service Technician for Feedyard Software & Networking provides technical support, maintenance and repair for Animal Health International Inc. software, Animal Management Software (AMS) Turnkey Computer Systems (a division of Animal Health International Inc.) provides fully integrated software applications coupled with comprehensive software support and training to meet the unique needs of the feed yard industry. Please take a look at one of our typical customer installation sites:
***************************
As an IT Field Service Technician, you are an important part of a small but mighty team. If you enjoy providing critical IT services to customers, where no two days are the same and are adaptable and love to make a difference, this is the job for you. Car allowance and company paid cell phone provided.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Responsibilities and Essential Job Functions
Equipment Installation and Repair
Transact all business in accordance with Animal Health International Inc.'s business code of ethics and conduct.
Provide technical support, maintenance and repair for Animal Health International Inc. software, Animal Management Software (AMS)
Responds to assigned customer service calls, diagnosing software and network problems, and making appropriate repairs.
Responsible for software/network installation projects for current and new customer sites.
Prepare for and perform standard system installations and test the functionality of all components.
Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results.
Complete all required service forms, records, and documentation as required.
Maintain strong and supportive customer relationships by providing technical support after repair or installation; available for consultation and support which includes rotating nights and weekends on-call schedule.
Maintain strong accountability in regard to employee and customer health and safety when performance service work, as environment and conditions will vary greatly.
Inventory & Asset Management
Prepare list of necessary equipment for each installation and service request.
Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.
Monitor inventory of products used at assigned customer locations to assure that computers and network are in adequate condition for continuous operation at all times.
Manage vehicle inventory and restock as necessary.
Ensure proper vehicle maintenance guidelines and safe driving habits are followed.
Ensure proper use and maintenance of all company provided assets, including but not limited to computer, parts, , etc.
Performs all other duties as assigned
Job Qualifications
High school diploma or equivalent.
0-2 years prior experience in a technical, software, or related field
Valid driver's license and clean driving record required
Ability to design, install, and configure/ troubleshoot simple wired and wireless networks.
Must be willing and able to work in a variety of physical and environmental conditions indoor and outdoor.
Able to climb heights 17' to 200'
Able to lift 55 lbs.
Strong customer service skills.
Computer skills, including MS Office and other software systems.
Preferred Qualifications
Associates degree in a computer related field.
Two years of related experience is a plus.
Experience working in Animal Agriculture
Troubleshooting Windows operating system.
Wireless networking experience preferred.
Travel and On-Call:
This position requires same day travel 50-75% in a local area and occasional overnight travel 15-25% in a regional area.
For this position being on-call is required.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$20.91 - $27.16EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$30k-48k yearly est. Auto-Apply 4d ago
Bilingual Installation and Customer Service Support Specialist
Viaero Wireless 3.7
Remote support technician job in Fort Morgan, CO
Take your Customer Care skills to the next level! As a Viaero Installation and Customer Service Support Specialist you would be responsible for handling outbound calls to customers to schedule tech visits, supporting Installation Technician's, as well as handling inbound phone calls regarding cellular service. Our Representatives strive to provide one-call resolution for problems, issues, and inquiries conveyed by customers. You would also provide valuable feedback to our management regarding ways to improve efficiency and customer service, and can play a large role in retaining our loyal customers.
Installation Technical Support Responsibilities and Duties:
• Plan daily installation schedule
• Troubleshooting, resolving problems and identifying solutions
• Document service and installation actions by following up on tickets, selling equipment, providing reports, logs, and records.
• Assist Installation team by providing requested customer information and support.
Customer Service Responsibilities and Duties:
• Explain and change rate plans, features, services, promotions, and usage.
• Assist customers who have questions about their bill, or who are having issues with their billing.
• Add or change existing products/plans/features/services for customers (Opportunity to earn bonuses)
• Handle customer concerns and requests for general information.
• Perform other duties as assigned.
Viaero's Customer Service Representatives need to have:
Candidates must be fluent in both Spanish and English
• Outstanding verbal communication and problem-solving skills.
• Highly detail oriented showing a critical degree of accuracy
• Ability to multitask in a fast paced environment
• A pleasant phone voice and excellent phone etiquette.
• The ability to learn about our plans, services, and technical features of our products.
• Fantastic, demonstrated customer service skills.
• Sales ability is a definite plus!
$31k-37k yearly est. Auto-Apply 39d ago
IP Network Technician
Viaero 3.0
Remote support technician job in Fort Morgan, CO
Viaero's network is growing and improving, and we're looking to add an IP Network Technician to our talented team...one who wants to join us as we take our already-amazing network to new levels of performance!
By joining our team, you can expect . . .
A competitive compensation program
Opportunities for growth and advancement plus the ability to work with experienced IT and IP professionals
Comprehensive benefits package that include free cell phone/service, tuition reimbursement program, 401(k) with company match and employee referral program bonus
Health insurance benefits that include Medical, Vision and Dental
Our commitment to helping you grow as a professional
Overview
The IP Network Technician is responsible for supporting configuration, administration, and optimization of Viaero networks and systems to achieve high performance applications and services.
This position reports to the Director of IP Engineering and Infrastructure and is a largely independent one requiring initiative and individual responsibility.
Essential Job Functions
Support Information Technology and Network Operations systems and networks, helping to keep performance at optimal levels.
Help maintain the server infrastructure including hardware, software, and storage.
Schedule and implement periodic maintenance of systems hardware and software.
Suggest methods to improve areas of operations, processes, efficiency, and service to the various customers groups.
May conduct research on new technologies, hardware, and products in support of system development efforts.
Monitor and test system performance to provide performance statistics and reports for tuning and capacity planning purposes.
Document actions taken in appropriate systems and/or on appropriate tickets. Work independently
Provide IT and Networking Support to field forces, customers, and technical staff.
Provide customer IT & Networking Support
Provide on-call support and responds to service affecting outages and emergency situations.
Support Company through use of products and services and promotes (educates) community on products and services.
Make decisions based on problem solving, technical knowledge, and capabilities of systems.
Follow Company policies, procedures and all appropriate laws.
Work independently; take pride and ownership while exhibiting a willingness to learn
Be willing to interpret process and go outside the box to provide solutions
Perform other duties as assigned
Qualifications
High School Diploma, GED or equivalent required. Bachelor degree in computer or electronics technology or graduate from an accredited two-year technical school with courses in Math, Basic Electronics, Networking, and/or Telecommunications is desired
High computer proficiency required. Previous telecom or ISP experience preferred
Strong PC and IP troubleshooting skills. Ability to program troubleshoot and/or perform system diagnostics on
Candidates must be able to pass pre-hire processes, including drug test, criminal background check and MVR check.
VISA Sponsorship (current or future) will not be provided for this job.
$57k-77k yearly est. Auto-Apply 10d ago
Store Support
Home Depot 4.6
Remote support technician job in Sterling, CO
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Applications are accepted on an ongoing basis
$29k-34k yearly est. 60d+ ago
IT Service Desk Analyst
Teksystems 4.4
Remote support technician job in Omaha, NE
*About the Role* Our client is seeking an *IT Service Desk Analyst* to join their IT Infrastructure team. In this role, you'll be the first point of contact for technical support, helping employees resolve IT issues quickly and efficiently. You'll troubleshoot problems, escalate when necessary, and ensure excellent customer service every step of the way.
*What You'll Do*
* Provide *friendly, professional technical support* to end-users.
* Respond to IT requests via phone, email, or ticketing system.
* Diagnose and resolve issues when possible; escalate complex problems to the appropriate team.
* Document all inquiries, troubleshooting steps, and resolutions accurately.
* Monitor company systems for alerts and follow procedures to address them.
* Use existing documentation to troubleshoot and suggest improvements.
* Assist in coordinating major incidents and outages.
*Requirements*
* *Education:* Bachelor's degree in Information Technology, Computer Science, or a related field.
* *Experience:* 2+ years in IT support or a similar role.
* *Skills:*
* Strong troubleshooting and problem-solving abilities.
* Excellent oral and written communication skills.
* Ability to work independently and maintain confidentiality.
* *Technical Knowledge:*
* Windows desktop & server operating systems.
* PC hardware and communication software.
* *Other:* Detail-oriented, organized, and customer-focused.
*Preferred Qualifications*
* Familiarity with IT service desk practices and procedures.
* Ability to analyze business information needs and procedures.
*Job Type & Location*
This is a Contract position based out of Omaha, NE.
*Pay and Benefits*The pay range for this position is $20.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Omaha,NE.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-30 hourly 2d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Denver, CO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-44k yearly est. 12d ago
IP Network Technician
Viaero Wireless 3.7
Remote support technician job in Fort Morgan, CO
Viaero's network is growing and improving, and we're looking to add an IP Network Technician to our talented team...one who wants to join us as we take our already-amazing network to new levels of performance!
By joining our team, you can expect . . .
A competitive compensation program
Opportunities for growth and advancement plus the ability to work with experienced IT and IP professionals
Comprehensive benefits package that include free cell phone/service, tuition reimbursement program, 401(k) with company match and employee referral program bonus
Health insurance benefits that include Medical, Vision and Dental
Our commitment to helping you grow as a professional
Overview
The IP Network Technician is responsible for supporting configuration, administration, and optimization of Viaero networks and systems to achieve high performance applications and services.
This position reports to the Director of IP Engineering and Infrastructure and is a largely independent one requiring initiative and individual responsibility.
Essential Job Functions
Support Information Technology and Network Operations systems and networks, helping to keep performance at optimal levels.
Help maintain the server infrastructure including hardware, software, and storage.
Schedule and implement periodic maintenance of systems hardware and software.
Suggest methods to improve areas of operations, processes, efficiency, and service to the various customers groups.
May conduct research on new technologies, hardware, and products in support of system development efforts.
Monitor and test system performance to provide performance statistics and reports for tuning and capacity planning purposes.
Document actions taken in appropriate systems and/or on appropriate tickets. Work independently
Provide IT and Networking Support to field forces, customers, and technical staff.
Provide customer IT & Networking Support
Provide on-call support and responds to service affecting outages and emergency situations.
Support Company through use of products and services and promotes (educates) community on products and services.
Make decisions based on problem solving, technical knowledge, and capabilities of systems.
Follow Company policies, procedures and all appropriate laws.
Work independently; take pride and ownership while exhibiting a willingness to learn
Be willing to interpret process and go outside the box to provide solutions
Perform other duties as assigned
Qualifications
High School Diploma, GED or equivalent required. Bachelor degree in computer or electronics technology or graduate from an accredited two-year technical school with courses in Math, Basic Electronics, Networking, and/or Telecommunications is desired
High computer proficiency required. Previous telecom or ISP experience preferred
Strong PC and IP troubleshooting skills. Ability to program troubleshoot and/or perform system diagnostics on
Candidates must be able to pass pre-hire processes, including drug test, criminal background check and MVR check.
VISA Sponsorship (current or future) will not be provided for this job.