Classroom Technology Support Tech
Remote support technician job in Grand Forks, ND
Classification * $15.00 hourly, Non-Exempt (Eligible for overtime) * 20 hours per week * 100% Remote Work Availability: No * Hybrid Work Availability (requires some time on campus): No This is a part-time, non-benefitted position. Only UND students are eligible to be hired into this
position.
UND UIT is looking to hire customer service orientated students to assist our Classrooms and Digital Media Services department. We are very flexible with schedules and welcome applicants of all majors and experience levels. We are very flexible for hours and can work around any schedule.
Duties & Responsibilities
* Assist Digital Media Engineer with setup and execution/monitoring of Live Stream events
* Provide in-person support to faculty during active class sessions
* Assist with updating and maintaining classroom technology throughout campus
* General organization, data entry, and clean up as needed
* Other duties as assigned
Minimum Requirements
* As a result of working in this position, the staff member will gain the following skills:
* Critical Thinking and Problem Solving
* Interpersonal Development
* Professionalism
* Must be punctual and have good time management skills
* Excellent interpersonal and communication skills
* Ability to troubleshoot and think on their feet, potentially in front of an active class
* Valid driver's license
* Basic Understanding of Windows Operating system
* Basic troubleshooting skills
* Willingness to work one on one with faculty
* Must be able to work on campus
* Ability to work well in a team or independently
* Must be a student for the Spring 2025 semester
* Successful completion of a Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.
Preferred Qualifications
* Experience with Microsoft O365 (Word, PowerPoint, and Excel)
Basic knowledge and understanding of A/V equipment
To Apply
For full consideration, applications must be received by the closing date and include the following materials:
* Resume
Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.
Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at **************************.
Easy ApplyDynamic PC Support Techician
Remote support technician job in Grand Forks, ND
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Computer Field Technician
Remote support technician job in Grand Forks, ND
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
1596 - Readiness Tech Support Specialist I
Remote support technician job in Grand Forks Air Force Base, ND
Job Description
Sigma Defense is seeking a Readiness Tech Support Specialist I to join our team at Grand Forks Air Force Base, ND.
Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Requirements
3-5 years of relevant experience.
Knowledge of military-specific software and data systems (e.g., MilPDS, BLSDM, PRDA).
Must be a U.S. Citizen
Exceptional Attention to Detail:
Precision is critical when dealing with checklists, documentation, and compliance inspections, where minor oversights can have significant consequences.
The candidate must be meticulous in reviewing records and preparing reports.
Strong Organizational and Time Management Skills:
The role involves managing multiple administrative support programs (e.g., safety, fitness, supply, security, task management) simultaneously, establishing suspense dates, and monitoring deadlines.
The ability to prioritize and manage a high volume of tasks is essential.
Regulatory Knowledge and Compliance Expertise:
An understanding of relevant Air Force Instructions (AFIs), Air Force Manuals (AFMANs), and local operating procedures.
The candidate should be able to interpret regulations and ensure unit compliance.
Effective Communication (Written and Verbal):
The position requires serving as a primary point of contact (POC) for the commander and liaising with various external agencies (e.g., personnel, logistics, higher headquarters).
Clear, concise, and professional communication is paramount.
Problem-Solving and Critical Thinking:
The ideal candidate can identify potential issues, develop risk mitigation strategies, and resolve complex administrative or readiness challenges resourcefully and proactively.
Technical Proficiency:
Basic computer literacy and a willingness to quickly learn military-specific software and data systems (e.g., MilPDS, BLSDM, PRDA) are necessary for documentation and reporting.
Adaptability and Calmness Under Pressure:
In a flying unit, last-minute changes and unexpected challenges are common.
The candidate must remain calm and effective in high-pressure situations to ensure operations run smoothly and safely.
Integrity and Self-Discipline:
The role often involves handling sensitive information and requires a high degree of integrity and the ability to work independently with minimal supervision.
Personnel Clearance Level:
Candidate must possess or have the ability to obtain an active TS/SCI security clearance or higher.
Clearance will be sponsored for the right candidate.
Education Requirements:
Some college course work from an accredited college or university in a relevant field of study.
Essential Job Duties (
not all-inclusive)
TMT Administration:
Perform administrative review of annual officer and enlisted evaluations (NOT content, simply AMS/MilPDS type checks for rater alignment, days of supervision, duty title, etc), in/out processing paperwork, initial cold weather gear issue, Drug Demand Reduction Trusted Agent, and PROPS (internal paperwork routing management).
Administrative Management:
Oversee and execute all administrative support programs for the unit, including but not limited to, task management, awards and decorations, health care program coordination, fitness program oversight, safety program adherence, Automated Data Processing Equipment (ADPE) accountability, security management, supply chain coordination, and civilian timecard administration.
Compliance and Regulation:
Capacity to serve as team lead for all mandated administrative support programs, ensuring stringent compliance with Air Force Instructions (AFIs), Air Force Manuals (AFMANs), local Standard Operating Procedures (SOPs), and squadron commander directives.
Regularly prepare and utilize documentation in strict adherence to pertinent regulations and policies.
Strategic Communication and Liaison:
Design and implement effective communication strategies to disseminate program requirements, policy updates, and procedural changes.
Act as the official liaison to military and civilian personnel offices, utilizing access to military personnel systems as required.
Information Management and Reporting:
Maintain comprehensive records and control systems.
Provide timely, accurate, and factual information and reports to the Commander, Directors, key staff, and customers regarding unit spaces and projects.
Coordination and Execution:
Manage all NPR functions, establishing controls, and suspense dates to ensure all required actions and responses meet established deadlines.
Operational Support:
Coordinate extensively with external resources, prepare and submit critical operational paperwork (e.g., travel orders, supply requisitions) in a timely manner, and maintain an accurate, controlled file system to ensure rapid information retrieval.
Salary Range: $60,000 - $70,000 annually.
Benefits
Dental and Vision Insurance
Medical Insurance to Include HSA, FSA, and DFSA Plans
Life and AD&D coverage
Employee Assistance Program (EAP)
401(k) Plan with Company Matching Contributions
160 Hours of Paid Time Off (PTO)
12 (Floating) Holidays
Educational Assistance
Highly Competitive Salary
Information Technologist
Remote support technician job in Grand Forks Air Force Base, ND
Spectrum is looking for a qualified indivdual to Provide analytical, advisory, technical expertise, and analysis of RQ-4 Communications Planning activities including performing and managing a variety of communication and information technology tasks and activities.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Requires network administrative privileges to perform duties.
Is required to maintain training and certification requirements in order to sustain elevated rights to the AREA52 domain.
Performs communications- computer systems (C-CS) planning and implementation activities. Provides continued support to communications systems current and future planning activities.
Supports implementation of C-CS projects and ensures C-CS architecture, configuration, and integration conformity.
Provides analytical, technical, functional and management oversight to critical communications and systems network upgrades and maintenance for the RQ-4 weapon system.
Provide analytical, advisory, and technical support to leadership as systems analyst and advisor to 69 RG/CD and 12 RS/CC.
Facilitate 9 RW project management efforts directed and approved by either 9 RW, 69 RG and, 12 RS to improve RQ-4integration into USAF and National architectures, in particular, the AF Distributed Common Ground System (AF-DCGS) and the Department of Defense Global Information Grid (DoD-GIG).
Provide C-CS laptop computer administration and support of up to 250 individual issued and loaner laptops to identified associated units and attached aircrew.
Requirements
Possess a Top Secret/Sensitive Compartmented Information (TS/SCI) and NATO Secret security clearances
Be a U.S. citizen
Knowledge of Air Force C-CS technologies with a minimum of five (5) years' experience working with a variety of the C-CS field's concepts, practices and procedures, ground-based telecommunications systems, avionics and information system technology, management of program and project implementation actions, and Air Force planning documents and application of these documents to the C-CS systems.
Minimum of four years' experience with:
Asynchronous Transfer Mode (ATM)
Ethernet
Local and wide area networks
UNIX and non-UNIX operating systems
Be able to complete light office lifting defined by moving 25lb box up a flight of stairs.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Stock Option Plan
Auto-ApplyOperations Support 3 (Grand Forks, ND)
Remote support technician job in Grand Forks, ND
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
Under general direction, the Operations Support performs a variety of job responsibilities which may include delivery of fertilizer and chemical products to customers from the retail office, customer service, vehicle maintenance, equipment and facility maintenance work, and fertilizer blending.
**Key Responsibilities**
+ Performs varied responsibilities such as: equipment and plant maintenance including welding, pump and engine overhauls, painting, and general housekeeping responsibilities; loading and delivering fertilizer and chemicals to customers; operating equipment to blend fertilizer; monitoring product application by calculating amounts, calibrating equipment, controlling application rates, and cleaning and storing equipment after application process; receiving and unloading product and performing warehouse inventory and storage functions. Responsible for keeping a clean, orderly vehicle and organizing the warehouse and yard materials.
+ Ensure the proper loading and operations of vehicles in compliance with DOT, OSHA and Hazmat regulations. Comply with all company and customer safety requirements.
+ Miscellaneous duties such as assisting with special projects, attending training sessions, providing back-up when needed, and other work-related duties as assigned by supervisor/manager.
+ Promote and live the Simplot brand to our customers, employees and community as the best-in-class Agricultural distributor. Responsible for accurate, timely, and safe product deliveries and where applicable, product application.
**Disclaimer** **‑** **The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.**
**Typical Education**
High school diploma or general education degree (GED)
**Relevant Experience**
+ 1+ years related experience and/or training
+ Knowledge of basic farm equipment and operation preferred
+ Ability to do a variety of tasks in succession, i.e., blending products together, loading a truck, and driving the truck to a farm.
+ Ability to accurately and safely operate heavy equipment such as a sprayer/applicator and semi-truck and trailer.
+ Ability to use a computer, including Microsoft Office Suite and Outlook - or mobile app.
+ Ability to learn and manipulate company software.
+ Ability to effectively communicate both orally and in writing with management, other team members, and customers.
**Required Certifications**
+ Class A Commercial Driver's License (CDL)
+ HazMat Endorsement preferred or willing to obtain in first 12 months of employment
+ Tanker Endorsement preferred or willing to obtain in first 12 months of employment
**Other Information**
Combination of education, training and/or experience will be considered for this position.
*This position is not eligible for relocation.
**Job Requisition ID** : 23615
**Travel Required** : None
**Location(s)** : SGS Northern Plains Warehouse - Grand Forks
**Country:** United States
****The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. ****
IT Helpdesk Specialist
Remote support technician job in Grand Forks, ND
We have an exciting opportunity for a candidate with a background in information technology (IT) who is eager to start or advance their career with an award-winning, full-service architecture and engineering design and consulting firm! As an IT Help Desk Specialist at EAPC, you will play a crucial role in supporting our team by addressing and resolving a wide range of technology-related issues. Your responsibilities will include providing technical assistance to staff, maintaining IT infrastructure, and ensuring the smooth operation of our systems. You will be the first point of contact for troubleshooting and resolving hardware, software, and network issues.
Key Responsibilities:
Technical Support: Respond to staff technology issues via ticketing systems, email, phone, and instant messaging. Provide timely technical assistance or escalate issues as needed.
Problem Diagnosis: Identify, diagnose, and troubleshoot system errors and technical problems, offering effective solutions to ensure minimal disruption.
Workstation Setup: Build, configure, and deploy new workstations for both new hires and existing employees, ensuring all necessary software and settings are in place.
Network Troubleshooting: Investigate and resolve network-related issues, ensuring reliable connectivity and optimal performance.
Documentation: Maintain accurate and up-to-date documentation of changes to the network and IT infrastructure, following best practices.
Software Installation: Install, update, and configure software to resolve technical issues and enhance system functionality.
Remote Support: Utilize remote access tools to assist employees with off-site technical problems, ensuring quick and efficient resolution.
Additional Duties: Perform other IT-related tasks as assigned, contributing to the overall efficiency and effectiveness of the IT department.
Qualifications:
HS diploma or GED, associate degree in information technology or related field preferred
Experience working in an IT role a plus
Service-focused with the desire to position employees for success
Experience or knowledge of requirements to maintain security, integrity, and confidentiality of information
Ability to work as part of a team located in different office locations
Excellent communication and follow-through skills
Strong attention to detail and ability to prioritize tasks
Ability to multi-task in a fast-paced environment
Ability to occasionally travel to other office locations
Ability to critically-think about solutions
Must possess a valid driver's license
Must be eligible to work in the US without visa sponsorship
The position will report directly to the Director of IT and work with IT needs across the firm to help position our employees for success.
Compensation is based on the applicant's skills, education, and other qualifications. Benefits include paid time off (PTO), 401k with matching contributions, health insurance with dental and vision coverage, company-paid life insurance and disability coverage, discretionary annual profit-sharing bonuses, and a career that offers challenging and interesting projects balanced with a quality lifestyle in an engaged and inviting community.
Applications will be reviewed immediately.
EAPC is an equal opportunity employer disability/veteran.
If you need any assistance or accommodation completing this application please contact human resources at ************ or email *********************.
Following a conditional offer of employment, a motor vehicle background check and background check will be conducted.
25B Information Technology Specialist
Remote support technician job in Grand Forks, ND
If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack.
Job Duties
* Maintenance of networks, hardware, and software
* Provide customer and network administration services
* Construct, edit, and test computer programs
Some of the Skills You'll Learn
* Use of computer consoles and peripheral equipment
* Computer systems concepts
* Planning, designing, and testing computer systems
Helpful Skills
* Interest in computer science
* Strong attention to detail
* Ability to communicate effectively
* Experience in installation of computers
Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers.
Earn While You Learn
Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.
Peer Support
Remote support technician job in Grand Forks, ND
Full-time Description
Pay Range: $18- $20
Schedule: 6:00 AM - 1:00 PM Monday - Friday
Community Medical Services (CMS) is hiring a substance abuse Peer Support Specialist to assist patients recovering from addictions to opioids and other illicit substances. You will use your personal recovery experience to provide ongoing guidance, coaching, and support to individuals seeking-or in active-recovery with us.
As part of our mission to help individuals recover from substance use disorders, you'll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
Along the way, we'll invest in your well-being through a benefits package that includes:
Subsidized medical, dental, and vision insurance
Health savings account
Short and long-term disability insurance
Life insurance
Paid sick, vacation, and holiday time
401K retirement plan with match
Tuition and CME reimbursement up to 100%
Employee assistance program to support your mental health and wellness
Ongoing professional development
We're looking for someone who:
Has lived experience with a substance use disorder and is living in recovery.
Is comfortable working in a wide range of settings, including any CMS clinic location, community-based outpatient setting, or correctional health facility.
Is open to, and available for, occasional weekend and holiday shifts.
To thrive in this role, you must be able to:
Assist clients in identifying effective coping techniques, self-help strategies, and increasing social support networks.
Maintain confidentiality and adhere to professional standards.
Draw from prior behavioral health experience, either as a recipient of services, a family member of someone receiving services, or a primary caregiver of a service recipient.
Provide clinical support, including assessments, to special populations and projects.
Promote harm reduction and recovery in group settings.
Travel (with reimbursement) up to 25% of the time to various CMS clinic locations and community events.
Communicate CMS program and assessment information to community-based service providers.
Requirements
High School Diploma or GED (required)
Associate Degree with an emphasis in Human Services, Counseling and Psychology (preferred)
Peer Support or RSS training certificate required
May consider candidates without a Peer Support or RSS training certificate, if they can obtain a certificate within 90 days of hire and have an equivalent combination of education and experience directly related to behavioral health.
Experience with substance abuse, serious mental illness, and/or general mental health (required)
Valid Driver License and Motor Vehicle Clearance (clean driving record for 39 months).
Knowledge of behavioral management, de-escalation methods, crisis intervention, and defusing techniques to prevent harmful behavior to self or others with the ability to apply these techniques to a client population in various levels of crisis.
#CLSTF
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Transportation Revenue System Specialist
Remote support technician job in Grand Forks, ND
Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include:
-Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs
-Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation
-Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies
-Supporting client procurements of system solutions.
-Designing and overseeing testing and evaluation of revenue system solutions
-Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints
-Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations
-Managing tasks and projects, including scope, schedule, budget, and resource identification
-Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public
-Mentoring junior and mid-level staff in revenue collection systems
-Supporting business development efforts and proposals in areas related to the above
-Managing RUC and/or tolling projects
**Job Title:**
Transportation Revenue System Specialist
**Group:**
TSO
**Employment Type:**
Regular
**Minimum Qualifications:**
Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
-Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems
-Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy
-Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems
-Fluency with financial analysis, including cost analysis of revenue collection systems
-Understanding of transportation technology and innovation trends
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
10%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$104,229
**Pay Range Maximum:**
$182,374
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Branch and Field Support Lead
Remote support technician job in Grand Forks, ND
Infosys is seeking Branch and field support Lead. Candidate will be required to travel to different branches of the bank scattered across MN to support the end users with IT-related issues. Should drive. Candidate should monitor network performance, troubleshoot issues, and perform routine maintenance on network hardware and software, including routers, switches, and firewalls.
Required Qualifications:
Candidate must be located within Grand forks, ND or be willing to relocate to the area. This position may require travel in the US
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Minimum 4 years of IT experience.
Hands-on experience in EUC and Network support for bank branches.
Required to travel to different branches of the bank scattered across MN to support the end users with IT-related issues. Should drive.
Hardware support : Installing, configuring, and maintaining end-user devices like laptops, desktops, tablets, and printers. Monitors, docking stations.
Software support : Installing, configuring, and troubleshooting and fix the software
Printer support: Install configure printers at branches and on end points.
Service Management: Good knowledge of ServiceNow ticketing tool to track, monitor and update the tickets assigned.
IMAC execution for all EUC hardware and software
EUC Asset Management: Managing and maintaining inventory of all hardware in stock room and update the status in ServiceNow CMDB.
Knowledge of IMACD processes for network devices like routers, switches, access points, video conferences, phones etc. including physical changes as well as configuration support.
Knowledge of patching and cabling network devices and configuration support for network devices.
Should be able to troubleshoot end user and end device network issues and have knowledge of end device port configuration.
Network Asset Management: Managing and maintaining inventory of all hardware in stock room and update the status in ServiceNow CMDB.
Patch Management, vulnerability management: Install security patches like Upgrade IOS and apply access list or any other security configurations to remediate vulnerabilities.
Monitor network performance, troubleshoot issues, and perform routine maintenance on network hardware and software, including routers, switches, and firewalls.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Skills
Working with a remote team and team building
Good Communication and Analytical skills
Experience and desire to work in a Global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Analyst, Sr Support Center
Remote support technician job in Michigan City, ND
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
* Weekly pay
* Scheduling flexibility
* Paid parental leave
* Paid education assistance
* Team member discount
* Development programs for advancement and career growth
Please review the job profile below and apply today!
This role is essential in providing exceptional service, resolving issues efficiently, and maintaining up-to-date knowledge of our product offerings.
This is for a 2nd shift role at Meijer
What You'll Be Doing:
* Provide Positive Customer Experience: Deliver stellar service to team members by listening and understanding their issues and provide quick resolution upon first contact. Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction
* Communicate for Resolution: Identify issues and communicate the solution clearly. Research, resolve, and respond to questions received via telephone calls, emails and chat in a timely manner, in accordance
* with standards.
* Coordinate with Vendors: Communicate with vendors to troubleshoot and resolve issues
* Escalate Issues: Assess urgency and gather relevant information, and identify impacted stakeholders to ensure effective escalation of issues and customer satisfaction
* Support Strategic Initiatives: Participate in team projects to enhance the quality or efficiency of Service Desk service for the assigned product area
* Product Offering Knowledge: Maintain up-to-date knowledge of relevant product offerings and support policies for the assigned product area, and deliver technical solutions to customers
* Continuously Improve Performance: Actively seek, reflect on, and implement feedback to improve performance continuously. Enhances and develops quality support methods and communication skills through coaching feedback and other developmental approaches
* Attends Training: Attend training sessions to enhance skills on product offerings and tools used
* Written & Verbal Communication: Deliver clear and effective communication to customers through phone, email, and chat interactions
* This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required
What You'll Bring With You (Qualifications):
* Bachelor's or equivalent
* Prefer experience in computer systems or IT support
* Proven experience in a customer service or technical support role
* Excellent customer service and interpersonal skills
* Strong oral and written communication skills (technical and non-technical).
* Demonstrated problem-solving skills
* Ability to maintain a high level of client trust and confidence in the group's knowledge of and concern for clients' needs.
* Capable of involvement in multiple projects through all life-cycle phases, ensuring they are in accordance with established directions and standards
* Broad range of application, network, and desktop knowledge is preferred
* Ability to work independently and as part of a team
We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.
The pay range for this position is listed below.
$21.95 - $33.90
This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Your specific pay rate within this range will be based on your experience, qualifications, and skills compared to the internal team you'll be joining.
We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well-being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy and more. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development
Auto-ApplyIT- ansvarlig / Driftsansvarlig
Remote support technician job in Oslo, MN
Ingen går uberørt fra MUNCH. Det er vårt løfte til hundretusenvis av besøkende fra hele verden, samt alle som opplever oss i utlandet og digitalt. MUNCH er et av verdens største museer dedikert til én enkelt kunstner, og forvalter en viktig verdensarv: Kunsten til Edvard Munch. MUNCHs program dekker også moderne- og samtidskunst, konserter og unike opplevelser - samt et spennende program for barn og ungdom. Vi har store ambisjoner både nasjonalt og internasjonalt.
I tråd med museets høye ambisjoner søker MUNCH nå etter en IT-ansvarlig som kan bidra til å sikre at MUNCH har digitale løsninger og prosesser som støtter kjerneoppgavene til de ansatte og bidra til utvikling, tverrfaglig samarbeid, og effektiv bruk av data og teknologi. Ditt fokus vil være å utvikle og forvalte de administrative løsningene sammen med fagavdelingene. Vi ønsker en entusiastisk kollega som evner å sette brukernes behov først og evner å se muligheter litt utover det vanlige.
Nøkkelinformasjon
Søknadsfrist:
04.01.2026
Arbeidsgiver:
Oslo kommune
Sted:
OSLO
Stillingstittel:
IT- ansvarlig / Driftsansvarlig
Stillinger:
1
Heltid / Deltid:
Heltid
Ansettelsesform:
Fast
Stillingsprosent:
100
Webcruiter-ID:
**********
Sosial deling :
Del på X
Del på LinkedIn Del på Facebook Del på e-post
Arbeidsoppgaver
* Generell saksbehandling, rådgiving og veiledning innenfor fagområdet
* Dokumentasjon av systemer
* Administrere Microsoft systemer, herunder Microsoft 365
* Leverandørkontakt, innkjøp og oppfølging
* Brukerstøtte for de ansatte innen generell support
* IKT hovedkontakt opp mot Oslo Kommune
* Innkjøp, drift og forvaltning av PCer, lisenser, mobiltelefoner og annet felles utstyr
* Utvikling av digitale ferdigheter hos ansatte
Kvalifikasjoner
Nødvendig:
* IT-faglig utdanning
* Praktisk erfaring med bruker support
* Generelt god digital forståelse
* Erfaring med forvaltning av systemarkitektur
* God erfaring med Microsoft 365 administrasjon
* God kjennskap til PC og Mac-administrasjon
* God erfaring og resultater med prosessledelse
* Kjennskap til moderne verktøy for saks- og prosess oppfølging
Ønsket:
* Høyere utdanning innen IT (universitet, høyskole)
* God kjennskap til Oslo Kommune og sentrale IT tjenester
* God kompetanse på leverandør oppfølging
* Erfaring med å holde kurs
* Prosjektleder erfaring
* Sertifisering innen Scrum, Itil, eller lignende prosess rammeverk
* God kunnskap i verktøy som Teams, Linear, Jira osv.
Personlige egenskaper
* Er systematisk, selvstendig og tar ansvar for egne oppgaver
* Gode kommunikasjons- og mellommenneskelige ferdigheter
* Høy integritet i arbeidet
* God på å skape godt klima for samarbeid
* God evne til å arbeide selvstendig
* Løsningsorientert og helhetstenkende
* God fremstillingsevne på norsk og engelsk, skriftlig og muntlig
* Gode samarbeids- og kommunikasjonsevner
* Ã…pen, raus, nytenkende og ansvarsbevisst
* Bidrar til et positivt arbeidsmiljø
* Personlig egnethet vil bli vektlagt
Vi tilbyr
* Gode tjenestepensjons- og forsikringsordninger i Oslo pensjonsforsikring. Som ansatt i Oslo kommune
betaler arbeidsgiver i tillegg hele pensjonspremien din etter nettolønnsordningen, dvs. det trekkes ikke
2 % av din brutto lønn til pensjonsinnskudd
*************************************************************************************
*********************************************
* Faglig utfordrende oppgaver i et godt arbeidsmiljø
* Gode kolleger som strekker seg langt for å hjelpe
* Kontor midt i Bjørvika
* Fleksibel arbeidstid ihht Oslo kommunes avtale
* Stillingen avlønnes i lønnstrinn 42-55 i Oslo kommunes lønnsregulativ (p.t. kr. 697 900- 893 000,-) Avhenger av stilling etter kvalifikasjoner og ansiennitet
Arbeidsplassene i Oslo kommune skal preges av mangfold, og våre ansatte skal gjenspeile byens befolkning. Vi oppfordrer alle som er kvalifisert til å søke jobb hos oss uansett alder, funksjonsevne, kjønn, kjønnsidentitet, seksuell orientering, religion eller etnisk bakgrunn. Oslo kommune legger vekt på å tilrettelegge arbeidsforholdene dersom du har behov for det.
Vi gjør oppmerksom på at søkere kan føres opp på offentlig søkerliste selv om søkeren har bedt om anonymitet, men dette vil du i så tilfelle få varsel om.
Før ansettelse må politiattest fremlegges og bakgrunnssjekk gjennomføres.
Housing Support Specialist - Part Time, Evenings and Overnights
Remote support technician job in Grand Forks, ND
Job Description
Position specifications are intended to present a description list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Under the direct supervision of the Housing Support Specialist Leads, the person performing this position is responsible for supporting residents of LaGrave on First in remaining housed. This position involves interacting with residents, guests, and service providers to monitor the activities of the building and provide interventions and support, as needed. The Housing Support Specialist must elicit customer service skills and maintain positive interactions with all peoople during the performance of the job responsibilities.
SUPERVISION
Housing Support Specialists receive supervision from the Housing Support Specialist Leads and GFHA Resident Services Manager.
ESSENTIAL FUNCTIONS
Essential responsibilities and duties include, but are not limited to, the following:
1. Provide Harm Reduction support and knowledge.
2. Exhibit interpersonal skills with residents and coworkers.
3. Assist residents in paying rent and meeting their housing obligations.
4. Support residents to understand their rights and responsibilities as a leaseholder.
5. Support residents with conflict resolution and communication with their landlord.
6. Support residents with personal conflict resolution.
7. Advocate for residents wants and needs.
8. Act as a liaison to additional supportive services and providers.
9. Prepare and maintain daily logs, records, activity and incident report documentation.
10. Understand and adhere to program policy and procedures and lease agreements.
11. Support residents to understand program policy and procedures and lease agreements.
12. Participate in meetings and in-service trainings.
13. Support confidentiality and be HIPPA compliant.
DESIRED QUALIFICATIONS
Knowledge and/or skills required will generally be gained through training, both formal or informal, and/or related experience
High degree of interpersonal skill required to be able to communicate and provide unbiased support to residents
Good verbal and written communication skills
EXPERIENCE AND TRAINING GUIDELINES
This position requires a valid driver's license and dependable transportation as well as successful completion of all background checks including criminal records.
Equivalent to a high school degree or GED is required.
WORKING CONDITIONS
Office environment; work with computers; essential functions may require maintaining physical condition necessary for sitting for prolonged periods of time.
The LaGrave on First building requires 24-hour, 7-days-a-week staffing. Shifts generally run 7:00am-3:30pm, 3:00pm-11:30pm, and 11:00pm-7:30am.
Wage range $15.50 - $16.15. Full-time positions are eligible for benefits, which include health insurance, retirement program, vacation, and sick leave.
TIMELINE
LaGrave on First staff will review applications on a continual basis until all positions are filled. If you have not been contacted within 3 days of applying, please call ************** to inquire about your application status.
#hc163062
Technical Support Representative - Level 2
Remote support technician job in Michigan City, ND
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Technical Support Representative Level 2 (TSR-L2) must be organized, have in-depth knowledge of NEXTEP's software, driven to solve problems through to completion, and a friendly disposition. TSR-L2 will be responsible for assisting with telephone support, escalation procedures, advanced troubleshooting, and team training of the NEXTEP product suite. This position is critical to our expanding customer base across all of our verticals; specifically in the areas of restaurants, corporate dining, and other managed foodservice operations. This position is expected to maintain expert knowledge of our existing customer base, NEXTEP processes, procedures and hardware. This position will report to the Support Manager.
Responsibilities in addition to Level 1 Technical Support:
* Provide in-depth analysis or synopsis of escalated support issues to other teams or Management
* Provide additional Team Member troubleshooting and support
* Provide training for Level 1 Technical Support Representatives
* Provide technical support to the Services and Sales Teams
* Participate in Quality Assurance testing of software releases
* Develop, maintain, and improve documentation related to installation and support procedures
* Train NEXTEP Customers and Team Members on our hosted command center tools
* Maintain a high daily closure rate
* Lead customer projects
* Ensure proper escalation procedures are used within Teams
* Represent the Support Team as required with other NEXTEP departments
* Other duties as assigned
Knowledge, Skills and Abilities:
* Strong listening, written and verbal communication skills
* Exceptional work ethic with a strong sense of urgency
* High technical aptitude and strong PC literary skills
* Ability to multitask and work under pressure
* Great attitude and enthusiasm
* Entrepreneurial spirit
Requirements:
* Relevant work experience in lieu of degree considered
* 3+ years of technical support required
* Must be willing to travel between 10-20%
* Provide occasional evening and weekend support (rotational)
Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: ****************************************************************
At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
Auto-ApplyComputer Field Tech Position-Grand forks ND
Remote support technician job in Grand Forks, ND
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
1596 - Readiness Tech Support Specialist I
Remote support technician job in Grand Forks Air Force Base, ND
Sigma Defense is seeking a Readiness Tech Support Specialist I to join our team at Grand Forks Air Force Base, ND.
Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Requirements
3-5 years of relevant experience.
Knowledge of military-specific software and data systems (e.g., MilPDS, BLSDM, PRDA).
Must be a U.S. Citizen
Exceptional Attention to Detail:
Precision is critical when dealing with checklists, documentation, and compliance inspections, where minor oversights can have significant consequences.
The candidate must be meticulous in reviewing records and preparing reports.
Strong Organizational and Time Management Skills:
The role involves managing multiple administrative support programs (e.g., safety, fitness, supply, security, task management) simultaneously, establishing suspense dates, and monitoring deadlines.
The ability to prioritize and manage a high volume of tasks is essential.
Regulatory Knowledge and Compliance Expertise:
An understanding of relevant Air Force Instructions (AFIs), Air Force Manuals (AFMANs), and local operating procedures.
The candidate should be able to interpret regulations and ensure unit compliance.
Effective Communication (Written and Verbal):
The position requires serving as a primary point of contact (POC) for the commander and liaising with various external agencies (e.g., personnel, logistics, higher headquarters).
Clear, concise, and professional communication is paramount.
Problem-Solving and Critical Thinking:
The ideal candidate can identify potential issues, develop risk mitigation strategies, and resolve complex administrative or readiness challenges resourcefully and proactively.
Technical Proficiency:
Basic computer literacy and a willingness to quickly learn military-specific software and data systems (e.g., MilPDS, BLSDM, PRDA) are necessary for documentation and reporting.
Adaptability and Calmness Under Pressure:
In a flying unit, last-minute changes and unexpected challenges are common.
The candidate must remain calm and effective in high-pressure situations to ensure operations run smoothly and safely.
Integrity and Self-Discipline:
The role often involves handling sensitive information and requires a high degree of integrity and the ability to work independently with minimal supervision.
Personnel Clearance Level:
Candidate must possess or have the ability to obtain an active TS/SCI security clearance or higher.
Clearance will be sponsored for the right candidate.
Education Requirements:
Some college course work from an accredited college or university in a relevant field of study.
Essential Job Duties (
not all-inclusive)
TMT Administration:
Perform administrative review of annual officer and enlisted evaluations (NOT content, simply AMS/MilPDS type checks for rater alignment, days of supervision, duty title, etc), in/out processing paperwork, initial cold weather gear issue, Drug Demand Reduction Trusted Agent, and PROPS (internal paperwork routing management).
Administrative Management:
Oversee and execute all administrative support programs for the unit, including but not limited to, task management, awards and decorations, health care program coordination, fitness program oversight, safety program adherence, Automated Data Processing Equipment (ADPE) accountability, security management, supply chain coordination, and civilian timecard administration.
Compliance and Regulation:
Capacity to serve as team lead for all mandated administrative support programs, ensuring stringent compliance with Air Force Instructions (AFIs), Air Force Manuals (AFMANs), local Standard Operating Procedures (SOPs), and squadron commander directives.
Regularly prepare and utilize documentation in strict adherence to pertinent regulations and policies.
Strategic Communication and Liaison:
Design and implement effective communication strategies to disseminate program requirements, policy updates, and procedural changes.
Act as the official liaison to military and civilian personnel offices, utilizing access to military personnel systems as required.
Information Management and Reporting:
Maintain comprehensive records and control systems.
Provide timely, accurate, and factual information and reports to the Commander, Directors, key staff, and customers regarding unit spaces and projects.
Coordination and Execution:
Manage all NPR functions, establishing controls, and suspense dates to ensure all required actions and responses meet established deadlines.
Operational Support:
Coordinate extensively with external resources, prepare and submit critical operational paperwork (e.g., travel orders, supply requisitions) in a timely manner, and maintain an accurate, controlled file system to ensure rapid information retrieval.
Salary Range: $60,000 - $70,000 annually.
Benefits
Dental and Vision Insurance
Medical Insurance to Include HSA, FSA, and DFSA Plans
Life and AD&D coverage
Employee Assistance Program (EAP)
401(k) Plan with Company Matching Contributions
160 Hours of Paid Time Off (PTO)
12 (Floating) Holidays
Educational Assistance
Highly Competitive Salary
Auto-ApplyComputer Repair Technician
Remote support technician job in Grand Forks, ND
Classification
$15.00 hourly, Non-Exempt (Eligible for overtime)
10-20 hours per week
100% Remote Work Availability: No
Hybrid Work Availability (requires some time on campus): No
Purpose of Position
This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position.
Duties & Responsibilities
Assisting end users with computer issues
Troubleshooting systems, installs, cleaning
Knowledge base and other documentation
Other duties as assigned
Minimum Requirements
Must be enrolled in at least one credit to be eligible for the position
Valid driver's license
Must have excellent interpersonal communication & customer service skills
Punctuality
Ability to install software
Successful completion of a Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.
This position does not support visa sponsorship for continued employment.
Preferred Qualifications
An understanding of computer functions such as hardware dependencies and components.
Operating system fluency, including Windows, MacOS, iOS, and Android.
Basic understanding of how the internet and building networks function.
Experience with troubleshooting issues such as virus and malware removal, hardware compatibility, and driver troubleshooting. Printer issues.
Hardware installation and upgrade.
Proficient in the Microsoft Office Suite
To Apply
For full consideration, applications must be received by the closing date and include the following materials:
Resume
Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.
Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include: resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at **************************.
Easy ApplyTechnical Support Representative
Remote support technician job in Michigan City, ND
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Genius Foodservice is seeking experienced Technical Support Representative who also has experience in installation and field support. The experienced Technical Support Representative will be responsible for both telephone support and occasional on-site support of the Genius Foodservice solution set. This position is critical due to our expanding customer base across all of our verticals; specifically in the areas of Restaurants, corporate dining, and other foodservice operations. This role is expected to develop an in-depth knowledge of our existing customer base, Genius processes, and hardware products.
Responsibilities:
* Develop detailed product knowledge of the Genius product suite
* Remotely diagnose hardware, software, and configuration issues
* Develop, maintain, and improve documentation related to installation and support procedures
* Configure Genius solutions for installation, including item and menu building
* Install, configure and test third party interfaces (POS, Gateways. Etc.)
* Train Genius Customers on our hosted command center tools
* Interact with customers with a professional, positive, and encouraging attitude
* Provide on-site support and installation of Genius's Foodservice Technology Solution
* Maintain a high daily closure rate or escalation
* Professionally represent Genius at all times
* Develop strong working relationships with Genius customers
* Other duties as assigned
Knowledge, Skills and Abilities:
* Strong listening, written and verbal communication skills
* Exceptional work ethic with a strong sense of urgency
* High technical aptitude and strong PC literary skills
* Ability to multitask and work under pressure
* Great attitude and enthusiasm
* Entrepreneurial spirit
Requirements:
* Associate's Degree in Computer Science or related field
* Relevant work experience in lieu of degree considered
* 3+ years of technical support required
* Must be willing to travel between 10-20%
* Provide occasional evening and weekend support (rotational)
Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: ****************************************************************
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
Auto-ApplyDepartment Support Specialist
Remote support technician job in Grand Forks, ND
Classification
$45,000+ annual, Non-Exempt (Eligible for overtime)
40 hours per week
works onsite at the Grand Forks, ND campus
The purpose of this position, as one of the primary members of the Dean's office team, is to work to ensure the objectives and goals of the department are maintained and achieved.
Duties & Responsibilities
Department(s) Finance Support provides significant financial support in designated departments:
Procurement
CEM Jaggaer expert and department resource
Provide direction to the department as to when to utilize Jaggaer or a Pcard
Work with Faculty & Students to complete non-catalog orders
Monitor open purchase orders and complete follow-up with Supplier, Shopper, Procurement & Payment Svcs, etc., to ensure timely delivery of items and services
Assist faculty on sourcing requests for new items/services
Coordinate new supplier setup, including contract terms review if necessary
Payment
Monitor Jaggaer orders to ensure receipt & proper payment
Handle disputes with suppliers when necessary
Pcard
Monitor activity on Pcard holders in the department
Assist with funding reallocation when necessary
Travel & Reimbursement
Organize travel for faculty & students for field trips & conferences, utilizing Pcard to manage accommodations
Enter travel & expense reimbursements through PeopleSoft FIN & ensure appropriate documentation
Audit Travel & Reimbursements to UND Policy & Procedure
Coordinate Senior Design Financial Management
Department(s) Faculty & Student Support Work with the Department Chair and Faculty to provide support in designated departments for the following areas:
Manage solitary Course Management tasks in Campus Connection
Provide support for accreditation activities and ABET Coordinator
Maintain electronic student files based on record retention policy
Collaborate with faculty to complete Textbook Adoptions
Coordinate faculty print requests with Duplicating Services
Attend department meeting & provide minutes when appropriate
Coordinate department events, including the Advisory Board meetings for each department
Provide student support in designated departments:
Greet, welcome, and provide a positive student experience
Provide financial support when appropriate funding & business purpose have been established
Coordinate student print requests with Duplicating Services
College Support, Outreach & Other Duties
Required Competencies
Strong communication skills (written and oral)
Strong attention to detail skills
Excellent organizational and prioritization skills
Ability to multitask and manage complex administrative processes
Demonstrated leadership and problem-solving skills
Ability to solve issues independently
Ability to work collaboratively across all institutional lines
The demonstrated ability to communicate effectively with a diverse community of students, faculty, and staff with tact and diplomacy
Minimum Requirements
Associate degree with 2 years' experience in an academic, business or related setting OR 5 years of experience in an academic, business, or related setting
Proficient with Microsoft Office, including Word, Outlook, and Excel
Customer service experience
Successful completion of a Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.
This position does not support visa sponsorship for continued employment.
Preferred Qualifications
Bachelor's Degree
To Apply
Please submit resume and cover letter along with completing the application form