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Remote support technician jobs in Longview, TX

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  • IT Systems Support Specialist III

    Communications & Power Industries 4.8company rating

    Remote support technician job in Kilgore, TX

    As our IT Systems Support Specialist III, you'll be responsible for ensuring the stability and security of the company's computer systems by providing both first-level end-user support and domain administration onsite daily in our Kilgore, TX location. You will also provide remote support to our Dallas-area Texas sites, as well as our North Carolina site. This position will require monthly or bi-monthly travel to the North Carolina facility. This position will focus on planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication links across the organization. YOU WILL BE ACCOUNTABLE FOR: Provide front-line technical support to end users, resolving hardware and software issues in a timely and accurate manner. Install, configure, and troubleshoot desktop and laptop systems, printers, mobile devices, and other peripherals. Maintain and monitor Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and other domain services to ensure optimal performance and security. Manage user accounts, security groups, and permissions, including onboarding and offboarding processes. Administer domain policies and ensure compliance with IT security standards. Participate in domain-related tasks such as server patching, system upgrades, backups, and system performance tuning. Maintain detailed documentation of system configurations, procedures, and support tickets. Assist in IT infrastructure projects including server deployments, network improvements, and security initiatives. Provide training and guidance to end users as needed. Maintain parts inventory and log all service and repair activities. May perform system setups and configurations for new hires and hardware replacements. YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE: Must be a U.S. citizenship Must be able to our North Carolina and Dallas-area plants (approximately 20%) Strong knowledge of Microsoft Active Directory and Windows Server environments. Experience with Group Policy management, domain security practices, and user authentication protocols Excellent troubleshooting skills and attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment Minimum of two years' experience in computer hardware and software support. Must have thorough knowledge of Windows operating systems and Microsoft Office Must have in-depth technical knowledge of hardware and software. Experience supporting Windows 10 & 11, Linux environment, VMWare hosts and VMs Experienced using a ticketing system to track issues Excellent communication, organization, coordination, and troubleshooting abilities Excellent communication and coordination skills Strong problem-solving skills Able to work without close supervision Desired Qualifications: Familiarity with Microsoft 365 administration and Exchange Online is a plus Knowledge of PLM applications, like JD Edwards and Product Center Experience troubleshooting LAN and WLAN. Experience supporting and maintaining client/server applications SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY! With a history spanning more than seven decades, Communications & Power Industries' thousands of products have impacted people's lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more. CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets. WHAT WE OFFER: Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow. We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more! WHO WE ARE: We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us. CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.
    $56k-84k yearly est. 55d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Remote support technician job in Tyler, TX

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-45k yearly est. 20h ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support technician job in Longview, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $32k-43k yearly est. 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Remote support technician job in Tyler, TX

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • Helper Coordinator

    Lancesoft 4.5company rating

    Remote support technician job in Longview, TX

    In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Shift Time: 3:00pm to 11:00pm The Helper Coordinator is responsible for reviewing the daily helper needs provided by the operations and coordinate the daily staffing of helpers. The Coordinator is also responsible for reviewing helper hours for accurate recording of time and assignments. They will work closely with the operation, communicating helper performance and administration of uniforms and tracking helper performance. Qualifications Minimum Requirements: Must have excellent organizational skills. Ability to communicate effectively both written and oral. Solid working knowledge of MS Office. Ability to interact with people holding different positions as well as different responsibilities. Additional Information
    $33k-45k yearly est. 20h ago
  • Junior Structural CAD Technician

    Volkert Inc. 4.5company rating

    Remote support technician job in Tyler, TX

    Job Description Are we the road to your future? We are currently searching for an experienced Junior Structural CAD Technician to support our Southwest Region located in Texas. To be considered for this position, applicants must have, at minimum, a degree in Computer Aided Drafting or similar field and 3 years of prior experience with structural drafting. What you'll be doing: Provide assistance to engineers using OpenBridge Designer to create bridge detail plans and perform minor design work on bridge projects Contribute to project production sheets by adding dimensions and laying out plans, title and detail sheets on production sets of plans Prepare minor mathematical calculations and quantity calculations for roadway/bridge projects Work with engineers to develop 3D models using both Open Road Designer and Open Bridge Designer Research applicable design codes and guidelines to ensure design compliance Research design options and documents findings Coordinates assignments with project team and supervisor Perform quality control reviews of design plans and calculations Perform other duties as assigned by supervisor Be a team player and assist other groups as needed What you need to have: Associate degree from a technical or four-year school 3-10 years of prior experience with structural and/or roadway drafting Degree in Computer Aided Drafting or similar field is preferred Familiar with TxDOT Bridge Detailing Manual and TxDOT Bridge Standards Experience in Open Road Designer is preferred Experience in Autodesk Civil 3D is a plus Excellent communication skills and ability to work within a team environment Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines If applicable to the position, a post offer fit for duty evaluation to ensure the individual can safely perform the essential functions of the role Valid driver's license A satisfactory motor vehicle report (MVR) Why Volkert? Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities. At Volkert, we pride ourselves on providing all of our employees with competitive compensation, positive work/life balance, and professional development opportunities, as well as fostering a diverse and inclusive workplace in all of our offices nationwide. Key Benefits: Employee Stock Ownership Plan (ESOP) Medical, Dental, & Vision 401(k) retirement savings plan + employer matching Paid Time Off (PTO) and holidays Employer-Paid Life/AD&D insurance Employer-Paid short-term disability and long-term disability Wellness incentives Student Debt Retirement Match Additional voluntary benefits The words from our Chairman of the Board and Chief Executive Officer, Thomas A. Hand, PE, capture best how you can make an impact while working for Volkert. “ For a century, Volkert has done meaningful work that improves our infrastructure and quality of life throughout our communities. We are proud of our one-hundred-year legacy and humbled by the opportunities ahead of us as we look forward to our next century of service. With our commitment to employee ownership and sustainable growth, you can build a career here that really makes a difference .” - Thomas A. Hand, PE, Chairman of the Board and Chief Executive Officer EOE-Race/Sex/Vets/Disabled Volkert does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services. #LI-SD1 TX
    $72k-100k yearly est. 2d ago
  • IT Systems Support Specialist III

    CPI Canada

    Remote support technician job in Kilgore, TX

    As our IT Systems Support Specialist III, you'll be responsible for ensuring the stability and security of the company's computer systems by providing both first-level end-user support and domain administration onsite daily in our Kilgore, TX location. You will also provide remote support to our Dallas-area Texas sites, as well as our North Carolina site. This position will require monthly or bi-monthly travel to the North Carolina facility. This position will focus on planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication links across the organization. YOU WILL BE ACCOUNTABLE FOR: * Provide front-line technical support to end users, resolving hardware and software issues in a timely and accurate manner. * Install, configure, and troubleshoot desktop and laptop systems, printers, mobile devices, and other peripherals. * Maintain and monitor Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and other domain services to ensure optimal performance and security. * Manage user accounts, security groups, and permissions, including onboarding and offboarding processes. * Administer domain policies and ensure compliance with IT security standards. * Participate in domain-related tasks such as server patching, system upgrades, backups, and system performance tuning. * Maintain detailed documentation of system configurations, procedures, and support tickets. * Assist in IT infrastructure projects including server deployments, network improvements, and security initiatives. * Provide training and guidance to end users as needed. * Maintain parts inventory and log all service and repair activities. * May perform system setups and configurations for new hires and hardware replacements. YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE: * Must be a U.S. citizenship * Must be able to our North Carolina and Dallas-area plants (approximately 20%) * Strong knowledge of Microsoft Active Directory and Windows Server environments. * Experience with Group Policy management, domain security practices, and user authentication protocols * Excellent troubleshooting skills and attention to detail. * Ability to work independently and manage multiple priorities in a fast-paced environment * Minimum of two years' experience in computer hardware and software support. * Must have thorough knowledge of Windows operating systems and Microsoft Office * Must have in-depth technical knowledge of hardware and software. * Experience supporting Windows 10 & 11, Linux environment, VMWare hosts and VMs * Experienced using a ticketing system to track issues * Excellent communication, organization, coordination, and troubleshooting abilities * Excellent communication and coordination skills * Strong problem-solving skills * Able to work without close supervision Desired Qualifications: * Familiarity with Microsoft 365 administration and Exchange Online is a plus * Knowledge of PLM applications, like JD Edwards and Product Center * Experience troubleshooting LAN and WLAN. * Experience supporting and maintaining client/server applications SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY! With a history spanning more than seven decades, Communications & Power Industries' thousands of products have impacted people's lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more. CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets. WHAT WE OFFER: Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow. We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more! WHO WE ARE: We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us. CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.
    $48k-73k yearly est. 56d ago
  • Field Support Technician

    FNY 3.8company rating

    Remote support technician job in Longview, TX

    Responsive recruiter Benefits: Health insurance options Free Life Insurance Free Personal Tax Return Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required. What you'll do here: Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools. Meets deadlines to ensure office locations meet our brand/marketing appearance standards. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Other duties as assigned. Skills you'll bring for success: Driver's license preferred. Good interpersonal and communication skills. Basic knowledge of computer functions is preferred but not required. Customer service experience. Physical Demand and Work Effort: Standing, walking, sitting. Must be able to lift, push, pull, or carry up to 55 lbs. at one time. Must be able to hold, carry, and move equipment, tools, and materials. Compliance with company policies and standards. Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $15.00 - $17.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $15-17 hourly Auto-Apply 60d+ ago
  • Hazwoper Technician - Level 1

    TAS Environmental Services 4.2company rating

    Remote support technician job in Longview, TX

    TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
    $31k-42k yearly est. 7d ago
  • Manager of Information Technology Help Desk

    Cavender's 4.5company rating

    Remote support technician job in Tyler, TX

    Job Description The Manager of IT Help Desk is responsible for establishing and leading a Managed Service Help Desk model while directly supervising the Help Desk team. Reporting to the Director of Infrastructure and Security, this role provides strategic and functional leadership in delivering consistent, high-quality support across Cavender's. The Manager will oversee daily operations, manage direct reports, develop processes and training, and drive service improvements that align with company objectives. This position serves as a global service provider supporting company-wide IT needs and initiatives, including Service Level Agreements, KPIs, training, and emergency response processes. Duties and Responsibilities Support the “Cavender's Culture” and drive our Mission, Vision, and Values. Be a strategic partner to the IT Department and other functional areas of the company. Establish and lead a Managed Service Help Desk model, implementing systems and procedures that the IT Team and business partners can use effectively. Directly supervise Help Desk staff, providing coaching, performance management, and professional development. Oversee all requests, incidents, and problems to ensure timely resolution and consistent service, acting as the escalation point for complex support issues. Develop and mature phone and ticket escalation processes, including enhancing self-service and automated recovery capabilities. Determine the root cause of issues and prepare Root Cause Analysis documentation as needed. Build or obtain training materials for support staff and ensure team readiness. Schedule working times, including on-call schedules and code deployment activities, and provide backup support as necessary. Provide data and reporting of KPIs and trends to IT and company leadership, driving continuous improvement initiatives. Manage communication around outages and emergency activities. Review feedback to improve services, tools, and support experiences. Plan, direct, and coordinate Help Desk projects to ensure timely, on-budget completion. Forecast deficiencies and unrealistic expectations while identifying scalable, supportable solutions. Prioritize requests from business partners in alignment with Cavender's strategic vision. Qualifications and Requirements Bachelor's degree in Information Technology or related field, or equivalent work experience. Proven experience managing IT support teams with direct reports. Track record of building and maturing hybrid Managed Service support models. Ability to develop documented Standard Operating Procedures and processes for business customers. Relevant hardware and software certifications. Project management experience. Strong analytical and problem-solving skills. Ability to handle sensitive matters with discretion and professionalism. Customer service oriented with a proactive problem-solving attitude. Self-motivated and able to work independently and as part of a team. Proven ability to manage multiple concurrent projects and meet deadlines and budgets. Based in Tyler, TX at our Home Office; Tyler area residence. Ability to travel up to 15%. Preferred Skills 6+ years of experience in an IT technical environment. Experience supervising and developing Help Desk teams. Strong team player with excellent collaboration skills. Commitment to meeting customer expectations and deadlines. Experience working in a retail environment. Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.
    $32k-45k yearly est. 2d ago
  • Entry Level Computer Technicians

    Smartech

    Remote support technician job in Tyler, TX

    SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN Working Place: Tyler, TX, United States Department : Unisys
    $34k-47k yearly est. 60d+ ago
  • Client Support Associate - 100% Commission | Longview, TX (SG-784766)

    Strickland Group LLC 3.7company rating

    Remote support technician job in Longview, TX

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $36k-52k yearly est. 10d ago
  • Client Support Associate

    EUT

    Remote support technician job in Tyler, TX

    Responsive recruiter Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $40k-71k yearly est. Auto-Apply 58d ago
  • Store Support

    Home Depot 4.6company rating

    Remote support technician job in Tyler, TX

    Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $27k-32k yearly est. 60d+ ago
  • Peer Support Specialist

    Management and Training Corporation 4.2company rating

    Remote support technician job in Henderson, TX

    Pay: $17.85 per hour Work schedule: Full-time, Monday - Friday, 8-hour days Benefit package includes: * Medical, Vision, Dental, and Prescription Drug Benefits * Life, Accidental Death and Dismemberment Insurance (AD&D) * Short-Term and Long-Term Disability Benefits * 401(k) Retirement Plan * Employee Assistance Program (EAP) * Paid Time Off (PTO) and Paid Holidays * Bereavement Leave, Military Leave and Civic Duty Work with a purpose! Management & Training Corporation is proud to operate the East Texas Treatment Facility in Henderson, TX. Join a team with values that match your own and make a difference in the lives of people needing second chances. What you'll do: You'll be responsible for providing emotional support, mentorship, and resources to help individuals navigate their own recovery process. Performs moderately complex substance abuse counseling work through education. Work involves planning, coordinating, and supporting the staff on duty while working with the Community Counselors. Knowledge of trauma-informed care and recovery-oriented practices. A person with "lived experience" who has been trained to support those who struggle with mental health or substance use. Their personal experience of these challenges provides peer support specialists with expertise in their field in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives. Essential Functions: * Provide Peer Support: Build trust and establish supportive relationships by sharing lived experiences of recovery and offering hope to individuals facing similar challenges. * Engagement: Engage with individuals who are dealing with mental health or substance use issues, helping them to feel understood, accepted, and not judged. * Goal Setting: Help individuals set and achieve recovery goals by providing guidance, encouragement, and accountability. * Resource Connection: Provide information about community resources, treatment options, recovery services, and other supports available to help individuals on their recovery journey. * Advocacy: Advocate for individuals receiving services, ensuring they have a voice in their recovery plan and access to appropriate care. * Crisis Support: Recognize signs of distress and assist individuals in seeking help during crisis situations by connecting them with appropriate services or professionals. * Documentation: Maintain accurate and timely records of interactions, services provided, and progress notes in compliance with organizational policies. * Training and Education: Participate in ongoing training and education to stay current with best practices in peer support and recovery services. * Computer Skills: Basic computer skills for documentation and record-keeping. * Attend scheduled staff meetings; promote communication and the proper flow of relevant information between administration, staff and inmates. * Promote the development of positive social skills and intervene when inappropriate behaviors are observed; provide regular feedback to staff regarding social skills procedures and intervention techniques. * Maintain accountability of inmates; adhere to safety practices. It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management. Education and Experience Requirements: Graduation from an accredited senior high school or equivalent or GED. Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs required. A valid driver's license with an acceptable driving record is required, unless waived by management. Why: Make a real difference every day by helping to change lives. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.
    $17.9 hourly 8d ago
  • Peer Support Specialist

    MTC Corrections 3.9company rating

    Remote support technician job in Henderson, TX

    Pay: $17.85 per hour Work schedule: Full-time, Monday - Friday, 8-hour days Benefit package includes: Medical, Vision, Dental, and Prescription Drug Benefits Life, Accidental Death and Dismemberment Insurance (AD&D) Short-Term and Long-Term Disability Benefits 401(k) Retirement Plan Employee Assistance Program (EAP) Paid Time Off (PTO) and Paid Holidays Bereavement Leave, Military Leave and Civic Duty Work with a purpose! Management & Training Corporation is proud to operate the East Texas Treatment Facility in Henderson, TX. Join a team with values that match your own and make a difference in the lives of people needing second chances. What you'll do: You'll be responsible for providing emotional support, mentorship, and resources to help individuals navigate their own recovery process. Performs moderately complex substance abuse counseling work through education. Work involves planning, coordinating, and supporting the staff on duty while working with the Community Counselors. Knowledge of trauma-informed care and recovery-oriented practices. A person with “lived experience” who has been trained to support those who struggle with mental health or substance use. Their personal experience of these challenges provides peer support specialists with expertise in their field in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives. Essential Functions: Provide Peer Support: Build trust and establish supportive relationships by sharing lived experiences of recovery and offering hope to individuals facing similar challenges. Engagement: Engage with individuals who are dealing with mental health or substance use issues, helping them to feel understood, accepted, and not judged. Goal Setting: Help individuals set and achieve recovery goals by providing guidance, encouragement, and accountability. Resource Connection: Provide information about community resources, treatment options, recovery services, and other supports available to help individuals on their recovery journey. Advocacy: Advocate for individuals receiving services, ensuring they have a voice in their recovery plan and access to appropriate care. Crisis Support: Recognize signs of distress and assist individuals in seeking help during crisis situations by connecting them with appropriate services or professionals. Documentation: Maintain accurate and timely records of interactions, services provided, and progress notes in compliance with organizational policies. Training and Education: Participate in ongoing training and education to stay current with best practices in peer support and recovery services. Computer Skills: Basic computer skills for documentation and record-keeping. Attend scheduled staff meetings; promote communication and the proper flow of relevant information between administration, staff and inmates. Promote the development of positive social skills and intervene when inappropriate behaviors are observed; provide regular feedback to staff regarding social skills procedures and intervention techniques. Maintain accountability of inmates; adhere to safety practices. It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management. Education and Experience Requirements: Graduation from an accredited senior high school or equivalent or GED. Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs required. A valid driver's license with an acceptable driving record is required, unless waived by management. Why: Make a real difference every day by helping to change lives. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.
    $17.9 hourly Auto-Apply 8d ago
  • IT Systems Support Specialist III

    Communications and Power Industries LLC 4.8company rating

    Remote support technician job in Kilgore, TX

    Job Description As our IT Systems Support Specialist III, you'll be responsible for ensuring the stability and security of the company's computer systems by providing both first-level end-user support and domain administration onsite daily in our Kilgore, TX location. You will also provide remote support to our Dallas-area Texas sites, as well as our North Carolina site. This position will require monthly or bi-monthly travel to the North Carolina facility. This position will focus on planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication links across the organization. YOU WILL BE ACCOUNTABLE FOR: Provide front-line technical support to end users, resolving hardware and software issues in a timely and accurate manner. Install, configure, and troubleshoot desktop and laptop systems, printers, mobile devices, and other peripherals. Maintain and monitor Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and other domain services to ensure optimal performance and security. Manage user accounts, security groups, and permissions, including onboarding and offboarding processes. Administer domain policies and ensure compliance with IT security standards. Participate in domain-related tasks such as server patching, system upgrades, backups, and system performance tuning. Maintain detailed documentation of system configurations, procedures, and support tickets. Assist in IT infrastructure projects including server deployments, network improvements, and security initiatives. Provide training and guidance to end users as needed. Maintain parts inventory and log all service and repair activities. May perform system setups and configurations for new hires and hardware replacements. YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE: Must be a U.S. citizenship Must be able to our North Carolina and Dallas-area plants (approximately 20%) Strong knowledge of Microsoft Active Directory and Windows Server environments. Experience with Group Policy management, domain security practices, and user authentication protocols Excellent troubleshooting skills and attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment Minimum of two years' experience in computer hardware and software support. Must have thorough knowledge of Windows operating systems and Microsoft Office Must have in-depth technical knowledge of hardware and software. Experience supporting Windows 10 & 11, Linux environment, VMWare hosts and VMs Experienced using a ticketing system to track issues Excellent communication, organization, coordination, and troubleshooting abilities Excellent communication and coordination skills Strong problem-solving skills Able to work without close supervision Desired Qualifications: Familiarity with Microsoft 365 administration and Exchange Online is a plus Knowledge of PLM applications, like JD Edwards and Product Center Experience troubleshooting LAN and WLAN. Experience supporting and maintaining client/server applications SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY! With a history spanning more than seven decades, Communications & Power Industries' thousands of products have impacted people's lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more. CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets. WHAT WE OFFER: Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow. We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more! WHO WE ARE: We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us. CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.
    $56k-84k yearly est. 24d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support technician job in Tyler, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $32k-43k yearly est. 60d+ ago
  • Helper Coordinator

    Lancesoft 4.5company rating

    Remote support technician job in Longview, TX

    In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Shift Time: 3:00pm to 11:00pm The Helper Coordinator is responsible for reviewing the daily helper needs provided by the operations and coordinate the daily staffing of helpers. The Coordinator is also responsible for reviewing helper hours for accurate recording of time and assignments. They will work closely with the operation, communicating helper performance and administration of uniforms and tracking helper performance. Qualifications Minimum Requirements: Must have excellent organizational skills. Ability to communicate effectively both written and oral. Solid working knowledge of MS Office. Ability to interact with people holding different positions as well as different responsibilities. Additional Information
    $33k-45k yearly est. 60d+ ago
  • Field Support Technician

    FNY 3.8company rating

    Remote support technician job in Tyler, TX

    Responsive recruiter Benefits: Health insurance options Free Life Insurance Free Personal Tax Return Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required. What you'll do here: Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools. Meets deadlines to ensure office locations meet our brand/marketing appearance standards. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Other duties as assigned. Skills you'll bring for success: Driver's license preferred. Good interpersonal and communication skills. Basic knowledge of computer functions is preferred but not required. Customer service experience. Physical Demand and Work Effort: Standing, walking, sitting. Must be able to lift, push, pull, or carry up to 55 lbs. at one time. Must be able to hold, carry, and move equipment, tools, and materials. Compliance with company policies and standards. Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $15.00 - $17.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $15-17 hourly Auto-Apply 60d+ ago

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What are the biggest employers of Remote Support Technicians in Longview, TX?

The biggest employers of Remote Support Technicians in Longview, TX are:
  1. HMG Holding Corp
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