Remote support technician jobs in Mount Pleasant, PA

We are seeking a knowledgeable and motivated IT Technician to join our growing IT team. The IT Technician will provide technical support to end users, assist with the deployment and maintenance of hardware and software, and help manage key systems including networking infrastructure, VoIP, IP cameras, workstations and mobile devices. This role will serve as an escalation point for end-user support and will play a key role in maintaining and improving our IT infrastructure. The ideal candidate should be comfortable working in a fast-paced environment, have strong communication skills, and deliver excellent customer service to both technical and non-technical users Key Responsibilities Provide technical support for end users via phone, email, or in person Troubleshoot and resolve hardware and software issues in a Windows environment Deploy and configure hardware for end users including desktops, laptops, mobile devices, and printers Assist in maintaining and troubleshooting network infrastructure including routers, switches, access points, and firewalls Maintain asset inventory and ensure compliance with IT policies and procedures Support and manage communication and surveillance systems, including VoIP phone systems, IP camera systems, and mobile device management (MDM) platforms Creating and maintaining user accounts in Microsoft 365/Active Directory Document technical procedures, system configurations, and best practices Assist in the administration and support of the company's ERP system Collaborate with other IT staff to implement system upgrades and improvements Qualifications: Bachelor of Science in Information Systems, Information Technology, Cybersecurity, or related field Relevant certifications may substitute for formal education such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA 2-5 years of experience in an IT support role or similar Strong knowledge of networking concepts (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching) Experience working with Microsoft 365 including Exchange, SharePoint, and Teams Familiarity working with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics) Excellent troubleshooting, problem-solving, and analytical thinking skills Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users Ability to work independently, perform research, and manage multiple priorities Self-motivated with a strong desire for continuous learning and professional growth in the IT field Tandem Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Key Responsibilities Provision, configure, and deploy new Windows 10/11 laptops, desktops, and peripherals with Intune enrollment and policy compliance. Decommission old devices, securely wiping data, updating inventory, and ensuring compliance with IT security standards. Manage device enrollment and authentication through Entra ID (Azure Active Directory), including conditional access and identity-based policies. Apply and maintain Group Policy Objects (GPOs) for user and device configuration across the environment. Implement and monitor BitLocker encryption, antivirus, and vulnerability management tools to ensure secure endpoint operations. Conduct regular vulnerability scans, remediate risks, and apply security patches in coordination with IT security. Maintain and update device imaging processes, supporting SCCM, MDT, or other deployment tools as needed. Track assets in IT inventory systems with accuracy and accountability. Troubleshoot and resolve issues related to Intune compliance, domain/Entra ID connectivity, and user access. Support project-based deployments, refresh cycles, and IT initiatives as assigned. Provide clear documentation of processes, configurations, and troubleshooting steps. Requirements Minimum 2 years of experience in desktop support, IT technician, or endpoint management role. Strong hands-on experience with Intune, Entra ID (Azure AD), and Group Policy. Working knowledge of vulnerability management practices and endpoint security controls. Proficient in setting up and supporting Windows-based Dell hardware; basic experience with mac OS a plus. Familiarity with endpoint encryption, antivirus, and compliance monitoring. Comfortable working with Active Directory, asset management, and ticketing systems. Strong attention to detail with excellent troubleshooting and problem-solving skills. Preferred Qualifications Industry certifications such as CompTIA A+, Microsoft Endpoint Administrator, or Azure certifications. Experience in enterprise IT environments with compliance and security requirements. Familiarity with imaging and deployment tools such as SCCM, MDT, or Clonezilla. Experience with ITSM platforms such as ServiceNow or Jira.

Must-haves: Strong interest in technology and willingness to learn, with the ability to quickly adapt to internal systems and tools. 2+ years of experience troubleshooting IT hardware and software issues, including basic network troubleshooting. Excellent communication and problem-solving skills to work effectively with team members. Flexible and adaptable to changing project needs in a dynamic environment. Plusses: Experience supporting Windows and mac OS environments. Familiarity with ServiceNow or similar IT ticketing systems. Proficient in network connectivity troubleshooting and peripheral device setup (printers, docks, AV, etc.). Understanding of basic networking concepts (switches, cables, patching). Experience in IT support or field services Day-to-Day Responsibilities: Insight Global is seeking an IT Field Technician to support a large power plant project in Homer City, PA. This role will provide onsite and offsite IT support for project teams during construction and commissioning phases. The ideal candidate should be passionate about technology, adaptable, and ready to wear many hats in a dynamic project environment. You will deliver hands-on support across multiple locations, ensuring smooth technology operations throughout the project. Daily tasks include troubleshooting and repairing laptops, tablets, and mobile devices, setting up workstations, and providing comprehensive support to team members as needed. You'll perform basic network troubleshooting, including cabling and device setup, and coordinate with security teams to maintain physical and access security.

Join the PCNA Team! Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations. At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. We are currently hiring a IT Support Technician - Hybrid in New Kensington, PA! This role will be onsite during the initial training period, with hybrid work options available after successful completion of probationary period. The IT Support Technician serves as the first point of contact for internal and external customers seeking technical assistance. This individual must foster a positive relationship between IT and PCNA staff by delivering superior customer service and effectively resolving or dispatching technical issues. What will you do in this role? Serve as the first point of contact for technical support, assisting users via phone and email, and logging issues in ServiceNow. Provide first-level troubleshooting for hardware, software, mobile devices, and basic network issues for both onsite and remote users. Communicate technical information effectively to both technical and non-technical personnel. Independently handle routine support issues and escalate more complex problems as needed. Participate in projects aimed at improving help desk efficiency and service quality. Support business-critical systems and applications, including participation in the on-call rotation. What does it take to be successful in this role? Associates Degree and/or technical training or equivalent experience. Entry-level PC-support and troubleshooting experience 1+ years help desk environment experience in desktop and networked systems support preferred. Knowledge of Microsoft Office 365, remote software and VPN networks preferred Dell and Microsoft Certifications a plus Experience using ServiceNow and ITIL processes helpful Commitment to customer satisfaction and relationship-building Knowledge of Windows Operating Systems and Macintosh Adapts to change well. Handles a high level of stress in a constantly changing environment. Communicates clearly with both technical and non-technical individuals. Strong organization and follow-up skills Strong multi-tasking skills. Strong problem solving skills. Remains calm and steady in stressful situations. What's in it for YOU? Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling 401k Matching Generous Paid Time Off and Holidays PCNA Cares Share Fund - donating to teammates in times of need By applying to this job and providing your mobile number, you are agreeing to receive an initial text from PCNA, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies. PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna.com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.

Beacon Hill is seeking IT professionals in Pittsburgh for various IT support opportunities! We are looking for reliable, driven individuals with a strong interest in tech and strong communication skills. Contract, Contract-to-Hire, and Direct Hire opportunities $18/hr+ based on experience and roles Onsite and Hybrid positions in the greater Pittsburgh area *** Applicants must reside in Pittsburgh, PA. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Who we are: We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq. What you will be doing: The Information Technology Specialists (On-Site) will join the talented team at the Greensburg Salem School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution. Essential Functions: New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications. Conducts problem identification and resolution with a focus on help desk ticket resolution. Develops desktop strategies and configuration alternatives to best meet customer needs. Architects, create, deploy and maintain standard workstation images for desktops and laptops. Architects and implements patch distribution management (desktop). Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance. Understanding Active Directory group policies and maintaining application groups. Proven experience in desktop methodologies and best practices. Ability to interact with customers on the telephone and in person. Provides ongoing hardware and software support for all technologies. Addresses help desk tickets efficiently and in a timely manner. Troubleshoots and resolves technology failures, documenting required changes. Responsible for managing multiple priorities including tickets, projects and other assigned tasks. Keeps current with technology trends and changes related to position. Specific Technology Skills/Experience PC Security Administration/Update experience. Active Directory experience. Mobile device experience. Microsoft and IOS experience Qualifications & Educational Requirements Associate degree in technically related field preferred. Experience providing computer and network support. Exceptional written and oral communication skills. Must possess extensive troubleshooting skills. Ability to work well in a demanding and fast-paced environment. Excellent interpersonal skills for both internal and external communications. Must be able to successfully pass criminal background checks.

West View Water Authority, located in West View, Pennsylvania, provides high-quality water services to 32 municipalities and over 200,000 residents across Allegheny, Beaver, and Butler Counties. The Authority is committed to ensuring reliable and safe water supply to primarily residential communities. West View Water Authority Position Description Job Title: Systems & Network Administrator Department: IT Department Supervisor: Information Systems Manager Job Summary Maintains, operates, administers, and supports enterprise systems, network infrastructure, and virtualized environments. Responsible for the planning, implementation, configuration, and ongoing maintenance of the Authority's network devices, servers, storage systems, and security infrastructure. Manages virtual machine environments/hypervisors, ensures system availability and security, and implements comprehensive backup and disaster recovery solutions. Specific Duties 1. Design, implement, and maintain virtualized servers, including virtual machine provisioning, resource allocation, and performance optimization. 2. Configure, maintain, and troubleshoot network devices including switches, routers, and firewalls across multiple locations. 3. Respond to technical support requests from employees through phone calls, emails, and walk-up assistance, providing friendly and patient service. 4. Install, configure, and maintain server hardware and operating systems including Microsoft Server and Linux platforms. 5. Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, and related cloud-based applications. 6. Manage Active Directory services including user accounts, group policies, organizational units, security groups, and domain controllers. 7. Design and maintain Group Policy Objects to enforce security standards, desktop configurations, and software deployment across the Authority. 8. Administer Mobile Device Management solutions for endpoint security and configuration management. 9. Monitor and manage Endpoint Detection and Response and Security Information and Event Management systems to maintain security posture and facilitate incident response. 10. Design, implement, and maintain backup and disaster recovery solutions to ensure business continuity and data protection. 11. Manage storage infrastructure including SAN, NAS, and cloud storage solutions to meet organizational capacity and performance requirements. 12. Develop and maintain scripts for automation of routine administrative tasks and system management functions. 13. Monitor system performance, network traffic, and security events to identify and resolve issues proactively. 14. Performs other related duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by the incumbents of the job. Incumbents may be required to perform job-related tasks other than those specifically presented in this description. Qualifications and Job Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate degree or equivalent from a two-year college or technical school; with three to five years of related experience and/or training; or equivalent combination of education and experience. Experience in the use and support of current Windows operating systems. Experience in the Administration and operation of Microsoft Services & Environments (Active Directory, Group Policy, Microsoft 365 Administration, Security, etc), as well as VMWare (vShpere, vCenter, ESXI) are required. Language Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills Ability to work with mathematical concepts such as probability, statistical inference, and algebra. Ability to apply concepts such as fractions, percentages, and proportions to practical situations. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, schematic, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level in the work environment is usually quiet. This is an in-office position.

IT ClientOps Support (Pittsburgh - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at *************** Follow us on LinkedIn THE OPPORTUNITY CONTEXT: Our IT team is dedicated to build and operate the infrastructure and services that host the Ivalua solution for our clients as well as provide our employees with all the required IT resources to conduct their job. Our team is very hands-on with a strong mindset of problem solving while also having the ability to think of the implementation holistically and provide solutions that solve the customer's long-term challenges. With over 50 global team members, the IT team needs to keep growing to satisfy demanding customers. ROLE: Here at Ivalua, we are currently looking for a IT ClientOps Support. WHAT YOU WILL DO WITH US Analyze, diagnose, troubleshoot and resolve servers, software, network and other potential IT build & deployment issues Assist in troubleshooting issues as they arise with ability to prioritize Provide technical support on-site or via phone or email Analyze system, application, network and other logs and identifies potential issues with the Ivalua Solution Communicate and interact effectively with internal stakeholders and team members about the issues being troubleshoot Collaborate and contribute on technical initiatives Create proper documentation, diagrams and other detailed instructions and procedures Experience working with different types of Windows servers in all environments (Dev,Test, Pre-Prod, Prod) YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: At least 5 years + of relevant experience Bachelor's degree in related field preferred or equivalent experience with proven skills Some PowerShell/CLI/scripting languages experience Ability to debug scripts, analyze, create and modify scripts if needed Deep knowledge of Microsoft Windows Server, IIS, ASP.Net Applications, Hosting (a plus) Good knowledge of client/server and network architecture, XML (web.config), sFTPSQL Server mid-level understanding Comfortable investigating issues by reading logs, requests, execute root cause analysis Ability to interact with the Ivalua IT team members to support, troubleshoot and solve network, protocol, firewall and application software issues Communicate clearly and concisely with others, orally and in writing Good Computer and network security awareness Able to translate technical issues to non-technical audiences for approach, outages, changes, testing Detail-oriented and organized, able to pay attention to procedures and create proper documentation The work may sometimes require working out of standard business hours, if needed Professional Certifications in Microsoft MCSA/MCSE, CompTIA's A or Network a strong plus Participation in SOC audit is a plus Site-to-Site VPN and whitelisting knowledge Good troubleshooting knowledge of x509 certificates, and asymmetric key encryption (TLS, PGP, RSA) and security certificates in general Familiarity with SMTP technologies (SPF, DKIM, DMARC, etc) Soft Skills : Team player attitude, able to collaborate and interact with others in a professional and effective manner High Sense of urgency for production issues Ability to prioritize, follow up, work independently or as a part of a team and meet deadlines Proactivity to propose enhancements Excellent problem-solving skills WHAT HAPPENS NEXT If your application fits this specific position's needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals - apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week) We're a team dedicated to pushing the boundaries of product innovation and technology Sustainable Growth, Privately Held A stable and cash-flow positive Company since 10 years Snacks and weekly lunches in the office Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity Unlock and unleash your full professional potential with our exceptional training and career development program Join a dynamic and international team of top-notch professionals who are experts in their respective fields Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work Experience a truly diverse and inclusive work environment where your unique contributions are highly valued Regular social events, competitive outings, team running events, and musical activities Comparably recognized Ivalua for the following (******************************************** : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. ********************************************** Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Ivalua's core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience. Title: IT ClientOps Support Base Range : $52,500-$87,500 Additional compensation / rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more. #LI-SG1 #LI-HYBRID

ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 2 in our Westmoreland, PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Shift is 3pm - 11pm. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

New World. New Problems. New Solutions. Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients' people, property, and assets. Overview: As a Support Specialist, you will be a crucial part of our technical support operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem. Position: Support Specialist Location: Pittsburgh, Pennsylvania. All candidates must currently reside within a commutable distance to Robinson, PA. No relocation is offered. Travel: None. This position is onsite, in-office. Hours: This position requires a rotating shift to support a 24/7/365 operation. Job Type: Full-time Essential Job Function and Responsibilities: Investigate and troubleshoot networking, security equipment, and operating system errors. Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities. Utilize tools to investigate and categorize events based on their severity/impact. Analyze alerts and reports to identify potential incidents and vulnerabilities. Prepare and maintain detailed reports, documentation, and notation of actions performed. Collaborate to Identify opportunities to enhance monitoring and response processes. Contributes to the development of playbooks, procedures, training, and documentation. What's in it for you? Why work for Edgeworth: We are growing! We want all candidates and employees to know that we are excited about the positive improvements we're making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we're continually improving. Together, with a shared focus on our goals, we're building a successful, dynamic company where everyone can thrive. We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work. Benefits: Top-tier compensation Full-time, non-exempt hourly with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching) Training & Education Assistance Paid Time Off (PTO) Salary Description $27/hour We look forward to the possibility of you joining our team. Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce. Edgeworth Security utilizes e-Verify to check employment authorization. Requirements Technical Knowledge & Skills This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to: Required Skill(s): 2+ years of experience in technical support and/or network support position. Network protocols (TCP/IP, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls) Windows & Linux Operating Systems Strong technical background with specific knowledge in servers or networking Strong analytical skills, initiative, and the ability to work under pressure Detail oriented and organized approach while working in a ticketing system Preferred Skill(s): Virtualization technologies (VMWare, Hyper-V, etc.) Security Applications (SentinelOne, Ironscales, Sublime, etc) Storage, Disaster recovery & Backup solutions (Datto, Veeam, etc.) Scripting knowledge and syntax (PowerShell, Python, SQL) Identity Provider/Multi-Factor Authentication (Duo Security, Entra ID, Okta) Preferred certifications include MCSA, CCNA, Security+, and/or Network+ Bachelor's degree in computer science, Information Security, or a related field is valued but not required Salary Description $27/hour

HWI has a fantastic opportunity to join our Marketing team as an Application and Technical Support Specialist III. The Application and Technical Support Specialist III promotes the use of HarbisonWalker International refractory products and supports customer relationships through their expert product knowledge and providing technical advice and support to solve for customer inquiries, problems, and needs. This role is also responsible for developing and executing market growth strategies within their areas of responsibility. Responsibilities • Be an expert on HarbisonWalker Internationals products and applications; providing expert technical advice and support to solve for customer inquiries, problems, and needs; providing internal and external training on HarbisonWalker International products and applications; collaborating with internal R&D department on complaint investigations and failure analysis to ensure information share and goal alignments • Performing analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need • Developing business cases for new product development; creating, executing and tracking new product launch plans • Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars • Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives • Assisting in product rationalization, product portfolio modifications and shape standardization Requirements • The Application Specialist III requires four (4) - six (6) years of experience in refractory technical marketing, research, quality assurance, or sales. • Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field • Requires knowledge of refractory products, installation methods, construction skills and customer applications • Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise • Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization • Requires the ability to work effectively in a team environment • Requires strong analytical, strategic thinking and business problem solving skills • Requires project management skills and the ability to coordinate multi-department projects Physical and Environmental Requirements • Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling • Lifting: Requires lifting up to 50 pounds less than 1/3 of time. • Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus • Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise.

We're seeking an experienced IT support specialist to provide our team with top-notch assistance! You'll resolve any technical issues efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today! Administer new user accounts, work email addresses, and access levels to client new employees to ensure they have everything they need to work efficiently. Respond quickly to technical issues so problems can be resolved, and our customer employees can continue to work efficiently. Review security checks on managed systems to protect us from cybersecurity threats. Maintain client documentation and processes as systems and tickets are completed. Implement new technology, such as desktops, computer hardware, operating systems, software programs, and applications. Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently. Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment. Save all files to a computer backup to make sure files are not lost in case the system crashes. Respond quickly to technical issues so problems can be resolved, and our employees can continue to work efficiently. Has worked with a variety of operating systems, including Windows, Mac, iOS, and Android. Top-notch customer service skills and driven to make our business succeed. Familiarity with multiple computer operating systems, such as Windows, Mac, and Linux. Skilled in communication, time management, and organization. Must have a high school diploma or equivalent; an associate degree in a tech-related field is highly valued but not required. Expert-level Microsoft Office skills. Driver's License Required.

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1

Schedule: Full-time, daylight, 7 AM - 4 PM, off on weekends & major holidays. Your experience matters Conemaugh Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a IT&S Technician joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team A IT&S Technician provides first level support to internal customers regarding basic application, hardware and service network requests. How you'll contribute An IT&S Technician who excels in this role: Enters support requests into tracking system and assigns ticket number or other identification. Interviews customer to determine nature and scope of the customer's issue, and the appropriate response. Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary. Documents and reports customer inquiries regarding new/different functionality. Provides end-user desktop training and minor hardware/peripheral repair as appropriate. Provides support for mobile phones, configures desktop operating systems and servers, and manages account access, password resets, and user access privileges. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for High school diploma required More about Conemaugh Memorial Medical Center Conemaugh Memorial Medical Center is a 537 inpatient, behavioral health, rehabilitation, and transitional care beds hospital. Conemaugh Memorial Medical Center, a Duke LifePoint hospital, is the flagship hospital of Conemaugh Health System. A regional referral hospital known for clinical excellence, Conemaugh Memorial is home to the highest level of care designations for Neonatal Care (Level 3) and Trauma Care (Level 1). Conemaugh Memorial has received recognition by the American Heart Association with the Stroke Gold Plus Quality Achievement Award. Conemaugh Memorial is proudly committed to being a teaching hospital including seven medical residency programs, School of Nursing, and Allied Health education programs. EEOC Statement Conemaugh Memorial Medical Center is an Equal Opportunity Employer. Conemaugh Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA's Client is seeking an Infrastructure M&A Technical Project Manager is responsible for leading and delivering complex IT infrastructure initiatives within a regulated pharmaceutical environment. This US-based role requires strong technical expertise, deep project management capabilities, and experience navigating compliance frameworks such as GxP and CSV. The ideal candidate brings 8+ years of hands-on infrastructure project management experience, excels in cross-functional collaboration, and can execute projects in fast-paced, globally distributed environments. M&A (Mergers & Acquisitions) experience is a strong plus, particularly for integration, separation, or migration-related infrastructure activities. Key Responsibilities Project Management & Delivery Lead full lifecycle planning, execution, and delivery of infrastructure projects including network upgrades, data center migrations, cloud adoption, server/storage refreshes, and security remediations. Prepare project charters, roadmaps, schedules, budgets, and resource plans with precision and clarity. Maintain ownership of RAID logs (Risks, Actions, Issues, Dependencies) and drive mitigation strategies. Provide timely project status updates to leadership and ensure alignment with PMO standards. Manage multiple parallel workstreams while ensuring adherence to schedule, cost, and quality expectations. Technical Leadership Partner with engineering teams to define infrastructure design, implementation strategies, and technical reviews. Oversee technical deliverables related to network, server, virtualization, cloud, storage, and security components. Approve and validate technical documentation, qualification packages, and cutover plans. Support infrastructure lifecycle management, technology modernization, and standardization projects. Regulated Environment Responsibilities (Pharma) Ensure all activities comply with GxP, 21 CFR Part 11, Annex 11, CSV standards, and corporate quality processes. Work with QA, Compliance, and Validation teams to ensure required documentation (URS, FS, DS, IQ, OQ, PQ, change controls) is accurate and complete. Support audits, inspections, and CAPAs related to infrastructure systems. Maintain validated state and ensure traceability across project documentation and change records. Cross-Functional Collaboration Work closely with business stakeholders, application owners, PMO, quality teams, and infrastructure SMEs. Coordinate vendor management activities including SOWs, quotes, delivery tracking, and technical validation. Facilitate communication across global technology teams, ensuring alignment on dependencies and timelines. Operational Readiness & Governance Ensure smooth transition from project delivery to operations, including SOP updates, runbook creation, and KT sessions. Maintain documentation for architecture, support models, and asset lifecycle plans. Support compliance monitoring, infrastructure KPIs, and operational audits. Required Skills & Qualifications Experience 8+ years of experience managing IT infrastructure projects in enterprise environments. 3-5 years of experience in pharmaceutical or life sciences IT strongly preferred. 8+ years of experience in coordinating distributed/global teams and complex program structures. M&A experience (integration, divestiture, TSA transitions, migration planning) is an added advantage. Technical Skills Strong working knowledge of: Networking (LAN/WAN, SD-WAN, firewalls) Server technologies (Windows/Linux), virtualization (VMware) Cloud platforms (Azure/AWS), identity and access services Storage, backup, and disaster recovery solutions End-user services and infrastructure security components Project Management Skills Mastery of project planning, scheduling, resource management, and budgeting. Experience with MS Project, Smartsheet, Jira, or equivalent PM tools. Strong vendor and contract management experience. Deep understanding of change control and ITIL processes. Regulatory & Compliance Skills Working knowledge of GxP, CSV, data integrity principles, and regulated IT environments. Experience producing and maintaining validation documentation. Professional Skills Exceptional communication, presentation, and stakeholder engagement abilities. Strong analytical thinking and problem-solving skills. Proven ability to manage competing priorities in fast-paced, high-visibility settings. Comfortable leading cross-functional teams under strict timelines. Preferred Certifications PMP, PRINCE2, or Agile project management certification. ITIL Foundation. Cloud certifications (AWS/Azure) are a plus. About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($55.12/hour- $66/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.