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Remote support technician jobs in Sioux Falls, SD - 67 jobs

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  • Level 1 IT helpdesk agent

    Coforge

    Remote support technician job in Sioux Falls, SD

    Job Title: Level 1 IT helpdesk agent Skills: Troubleshooting, IT helpdesk Experience: 1+ Years Onsite role and Full time We at Coforge are hiring Level 1 IT helpdesk agent with the following skillset: Provide Level 1/2 support to the client. Identify issues and escalate issues when necessary. Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat Escalate user issues to appropriate resources when necessary. Perform software, hardware and basic network troubleshooting. Clearly document user issues and troubleshooting steps. Maintain technical documentation. Perform other duties as assigned.
    $31k-51k yearly est. 5d ago
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  • Production & Customer Support Engineer

    Higher Recruitment, Inc.

    Remote support technician job in Sioux Falls, SD

    Our growing manufacturing client is seeking a Production & Customer Support Engineer who has proven experience and success in working alongside manufacturing environments, supporting production, physical product builds, engineering change activity, and shop floor problem solving. The successful candidate will be hands-on and embedded in manufacturing and customer support, while owning customer issues end-to-end (change requests, documentation, production coordination). Essential Duties and Responsibilities Guide customers through the process of implementing and deploying new products Review customer change orders to implement in a timely and controlled manner Investigate and resolve customer requests and issues in support of the daily manufacturing efforts by attending customer calls or visits. Participate in design for manufacturability review (DFM) of new and existing products in support of continuous process improvements and customer service. Support document control and assembly writer teams with BOM review and guidance based on customer need. Work closely with production and process engineering teams to implement customer change requests, manage proto builds, and assist with other customer requests Assist with component review and analysis Assist with training technical staff and production personnel on customer requirements and changes Additional Duties and Responsibilities Participate in 5S, Kaizen, safety and health program, special projects, serve on various committees and work with other teams as necessary to complete assignments. Perform all other duties as assigned. Qualifications: Four-year electronics, mechanical, or manufacturing engineering degree, related major or established relative work experience preferred Experience with customer relationships a plus Strong troubleshooting and debugging skills to resolve complex technical challenges. Ability to interpret customer technical drawings Excellent customer service skills to build strong relationships and ensure customer satisfaction. Experience in Lean concepts Familiar with standard desktop applications and a basic understanding of ERP systems Good technical writing and verbal communication skills. Fluent in English, both written and verbal. Physical Requirements: Lift and carry up to 45 pounds. Distinguish and identify colors Ability to work with odors Ability to work with minimum supervision. Ability to interact with a variety of personnel in a positive and professional manner. Wear all proper protective equipment as required in work area in accordance with Safety Policy and OSHA standards.
    $48k-69k yearly est. 1d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Remote support technician job in Sioux Falls, SD

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 2d ago
  • End User Computing II, Desk Top Support

    Pathward, N.A

    Remote support technician job in Sioux Falls, SD

    We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for allâ„¢. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. While we support hybrid remote work, this job requires you to be onsite at our Sioux Falls, SD location to perform the essential functions of the job. About the Role: Responsible for working as part of a team that supports the delivery of technology services to the organization and ensuring an appropriate level of service is delivered. What You Will Do: Provides support for Pathward's technologies and recommends improvements. Works closely with stakeholders to obtain supporting information and data to develop a consistent view of product performance, quality and operational support functions. Contributes to estimates on work in a timely manner and delivers against them. Administrator for end user technologies including workstation design, installallation, configuration and maintenance. Performs system integration testing of operating systems, related utilities and hardware. Other duties as assigned. What You Will Need: Bachelor's degree or equivalent education and work experience. Typically, 3+ years with bachelor's or equivalent. Proficiency with: o Windows 10/11, Mac OS, Office 365/M365, Azure, Exchange, Active Directory o AutoPilot imaging, JAMF, ServiceNow (preferred), Teams Rooms support of Virtual desktop infrastructure (VDI), imaging tools, and break/fix procedures Strong understanding of asset management, inventory control, and shipping/receiving processes. Demonstrated ability to manage tasks independently, prioritize effectively, and adapt quickly to changing demands. Excellent verbal and written communication skills, with the ability to explain technical concepts to non[1]technical users. Strong interpersonal skills and a customer-centric mindset. Relevant certifications such as CompTIA A+, HDI-SCA, or Apple's Device Support and Deployment & Management certifications are a plus. The responsibilities listed above are not all inclusive and may be changed at any time. Salary range: $50,000 - $84,000 The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate's experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more. #LI-Remote Don't have everything listed under qualifications? If you're excited about this role but your experiences don't match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law. Who we are: Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws. Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing - ******************** Please click here to view Pathward's Applicant Privacy Notice. Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted. Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidate Scam Warning We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: *********************************************************
    $50k-84k yearly Auto-Apply 1d ago
  • IT Help Desk

    Poet 4.8company rating

    Remote support technician job in Sioux Falls, SD

    At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world. CULTURE IS KING AT POET We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins! JOB SUMMARY & RESPONSIBILITIES In POET Information Technology (IT), we proactively deliver a high level of service to empower our business units to create more value for POET. We work closely as a team, in a fun, fast-paced, changing environment to plan, execute and support IT initiatives. We recognize our end users as partners and work together to provide innovative and current solutions. An IT Help Desk team member at POET provides first level technical support and guidance to users by responding to inquiries, troubleshooting and resolving problems for all software and hardware issues; printer support (Canon, HP and Dell); escalating and dispatching appropriate IT personnel as needed; communicate technical issues with team members to research and implement solutions; document inquiries and resolutions in the Help Desk trouble ticketing system; communicate all changes to appropriate IT management; keeps skills in relevant technologies up to date and takes steps to constantly improve those skills. This is an on-site role located in Sioux Falls, SD. Responsibilities include: Adhere to all security practices and procedures to safeguard company resources. Provide a high level of service while supporting end users. Support includes laptops, desktops, cell phones, IP phones, and voicemail systems. Successfully troubleshoot issues both independently and in collaboration with all available resources. Work with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems. Manage internal requests for system issues or enhancements by prioritizing issues, communicating status to affected parties, and updating the Help Desk trouble ticketing system. The Help Desk trouble ticketing system is utilized to track user issues and provide IT with metrics to track user satisfaction. Provide routine and emergency support to team members in-person, over the telephone, and/or through remote support systems. Travel to remote sites as necessary to support operations. Assist other IT personnel in the completion of projects as assigned by the appropriate supervisor, manager, or the IT Director. Communicate frequently with end users as well as other support teams. Foster a culture of safe behavior and environmental compliance at all times. Maintain a team environment at all times and champion POET in the community. Since we're all about teamwork and getting the job done, your skills may be put to a lot of other uses! QUALIFICATIONS & SKILLS Associates degree in a technical field or equivalent experience. 1 - 3 years of experience supporting the following competencies: Working knowledge of Windows based computer systems, computer hardware and software applications; local area networks. Specific knowledge and experience with Windows Operating system based PCs and laptops; Familiarity with TCP/IP protocols, phone and network servers as well as other related hardware. Troubleshoot PC, Printer and non-application support software problems until resolution is achieved. Ability to troubleshoot hardware and software problems Install and upgrade hardware and desktop software. Knowledge of the basics of Microsoft Office Suite and the ability of learning new programs. A SUCCESSFUL CANDIDATE WILL HAVE High level of personal integrity Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization Demonstrated problem-solving and critical thinking skills Ability to embrace and promote change Ability to work in a team environment WORK ENVIRONMENT This position operates in an office environment, working at a personal computer where you may sit or stand. Most of our Sioux Falls office workspace consists of an open-concept design intended to promote open communication and collaboration. GROWTH & DEVELOPMENT OPPORTUNITIES At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset. BENEFITS For eligible team members Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses Competitive pay, including shift premium pay for qualifying positions 401K with company match Paid time off and paid holidays - 40 hours available on day ONE! Paid Parental Leave Tuition reimbursement Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations OTHER PERKS For eligible team members A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually Onsite fitness centers or fitness reimbursements Safety and cold weather gear reimbursements Discounted home and auto insurance POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.
    $30k-60k yearly est. Auto-Apply 40d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support technician job in Sioux Falls, SD

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $32k-44k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Sioux Falls, SD

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $54k-74k yearly est. 23d ago
  • IT Support Specialist

    Expansion Capital Group, LLC

    Remote support technician job in Sioux Falls, SD

    Summary/Objective The main goals of the IT Support Specialist position are to provide efficient and effective support creating a durable and sustainable environment based on industry best standards while maintaining a leading edge in technology. The right person will need the ability to multitask in a fast-paced environment, reacting promptly to issues with expedient problem-resolution and learn new technology quickly. Core knowledge of PC hardware, VOIP, LAN/WAN networking, monitoring alerts/alarms, application support, deciphering risk, and contingency planning for backup and disaster recovery. Essential Functions Helpdesk Ticketing Troubleshooting Customer Service Effective Communication Documentation and FAQs PC Setup/Installs Laptops, Desktops, Production Workstations Windows Operation System Virus Prevention/Detection (Anti-Virus, Anti-Malware, Ransomware) Patching Rollouts, Standardization Backups, Imaging Repairing/Rebuilding Desktop Software MS 365 (Word, Excel, Visio, Outlook, OneNote, Teams, OneDrive, SharePoint, Exchange, Edge) Google Chrome Applications Communication Systems (Talkdesk, VOIP) Zoho CRM Loan Management Underwriting Systems Tableau IT Tools IP Scanning Command Line Troubleshooting (Windows and Linux) PowerShell Backup Software Azure Onboarding/Offboarding Adding, Removing User Accounts Password Resets Providing Proper Equipment, Software, Applications Inventory Tracking, Assignment Decommissioning Upgrading, Repurposing Licensing, Audit Compliance Proposals, Procuring, Vendor Relationships, RMAs Windows Servers Domain Controllers, Active Directory, Group Policies, Login Scripts, DNS, RDP, Command Line AWS Route 53, S3, Glacier, IAMS, VPC, EC2, RDS Networking Diagramming Topology Cabling, Patch Panels Switches, Routers, Firewalls, Policies, DHCP, Reservations Routing, Routing Protocols VOIP and QoS VPN VLANs Wireless APs Backup Configs Performance Monitoring, Bandwidth, Packet Captures Security, Accessibility Peripherals Multi-function, Network and Local Printers Tablets Cell Phones Office Phones Facilities Cameras Door Security Access Supervisory Responsibility This position does not have any supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Job duties can include sitting, standing, walking, moving objects as much as 60 lbs. and climbing ladders. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Requirements: Required Education and Experience A minimum of an Associate's Degree in an IT computer related field with 1+ years of experience. Knowledge of business computer hardware Experience with operating systems including Windows OS, Linux, Mac OS X, IOS, Android Application support experience Working knowledge of IT diagnostic utilities Ability to set goals and meet objectives Adherence to quality problem resolution, done right the first time Good written and oral communication skills Strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills Strong documentation skills of processes and procedures Additional Eligibility Qualifications Ability to conduct research into a wide range of IT issues Ability to absorb and retain information and new technology quickly Ability to present ideas in user-friendly language Highly self-motivated and directed Keen attention to detail Ability to listen and adhere to directions Analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Customer service orientation Experience working in a team-oriented, collaborative environment Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $31k-51k yearly est. 17d ago
  • IT Help Desk

    Dynamic Business Solutions

    Remote support technician job in Sioux Falls, SD

    Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment
    $31k-51k yearly est. 60d+ ago
  • IT Help Desk

    Dynamic Business Solutions Sioux Falls

    Remote support technician job in Sioux Falls, SD

    Job Description Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment #hc207528
    $31k-51k yearly est. 2d ago
  • Part Time Patient Support Technician

    Join The Team Serving The City of Sioux Falls

    Remote support technician job in Sioux Falls, SD

    Part Time - Patient Support Technician Falls Community Health - Health Clinic $18.48 hourly The City of Sioux Falls Health Department is accepting applications for a part-time Patient Support Technician for Falls Community Health. This position is a maximum of 28 hours per week, M-F, based on the clinic needs. The City of Sioux Falls Health Department is seeking part-time Patient Support Technicians to provide customer service to patients. Duties include the ability to schedule, confirm, and register patients for clinic appointments, both in person and over the phone. Verify financial eligibility, third party coverage, collect payments, and answer questions regarding billing. Work closely with clinical teams as directed. Scan and maintain patient medical records, and arrange patient transportation and coordinate access to care and disease prevention. Qualifications and Skills: Well qualified candidates will have experience with customer service duties at the front desk in a health clinic environment and familiarity with an EMR system. Our Culture Our core values of safety, teamwork, innovation, character and respect build community from the inside out. Employees' top culture drivers include a strong sense of accomplishment, growth through learning and training, and supportive colleagues. Team members achieve job satisfaction every day with the knowledge that their service positively impacts the high quality of life this community enjoys. Apply today to become part of ONE Team and help us take care of today for a better tomorrow! This job listing is open until filled. EOE
    $18.5 hourly 60d+ ago
  • Support Technician

    Daveandbusters

    Remote support technician job in Sioux Falls, SD

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11.2 - $16.2 per hour Salary Range: 11.2 - 16.2 We are an equal opportunity employer and participate in E-Verify in states where required.
    $11.2-16.2 hourly Auto-Apply 60d+ ago
  • Part Time Patient Support Technician

    City of Sioux Falls, Sd 2.8company rating

    Remote support technician job in Sioux Falls, SD

    The City of Sioux Falls Health Department is accepting applications for a part-time Patient Support Technician for Falls Community Health. This position is a maximum of 28 hours per week, M-F, based on the clinic needs. The City of Sioux Falls Health Department is seeking part-time Patient Support Technicians to provide customer service to patients. Duties include the ability to schedule, confirm, and register patients for clinic appointments, both in person and over the phone. Verify financial eligibility, third party coverage, collect payments, and answer questions regarding billing. Work closely with clinical teams as directed. Scan and maintain patient medical records, and arrange patient transportation and coordinate access to care and disease prevention. Qualifications and Skills: Well qualified candidates will have experience with customer service duties at the front desk in a health clinic environment and familiarity with an EMR system. Our Culture Our core values of safety, teamwork, innovation, character and respect build community from the inside out. Employees' top culture drivers include a strong sense of accomplishment, growth through learning and training, and supportive colleagues. Team members achieve job satisfaction every day with the knowledge that their service positively impacts the high quality of life this community enjoys. Apply today to become part of ONE Team and help us take care of today for a better tomorrow! This job listing is open until filled. EOE
    $26k-32k yearly est. 5d ago
  • IT Support Technician

    Versova

    Remote support technician job in Sioux Center, IA

    Job Title: IT Support Technician II Department: Information Technology Job Type:Full Time, On Site Travel: Local Travel Between Sites The IT Support Technician II (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users under minimal supervision. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity. Essential Job Functions Performs overall information systems planning, implementation, and administration in a variety of IT functional areas Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks Manage and maintain technology inventory Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes Implement and monitor security measures Set up, manage, and audit user accounts and permissions Perform regular system updates and maintenance Assist in technology disposal and data security Collaborate with the IT team on projects and improvements Other duties as assigned Required Qualifications Associate's degree in Information Technology, Computer Science, or related field (equivalent experience) 3+ years of relevant experience in IT technical support Proficiency in computer hardware, software, and networking systems Excellent problem-solving and analytical skills Excellent communication and customer service abilities Knowledge of IT security best practices Preferred Qualifications Bachelors Degree in Information Technology, Computer Science, or related field Experience in agricultural or egg industry-specific software Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) Familiarity with mobile device management and VoIP systems Work Environment This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required. About Us: Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards. As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence. Benefits: Regular performance reviews Health insurance Dental insurance Vision insurance HSA with company match Paid time Off Paid Holidays 401K with company match Tuition Reimbursement Employee Assistance Program Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Disclosure This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
    $34k-54k yearly est. 1d ago
  • IT Tech I

    EMP Holdings 4.7company rating

    Remote support technician job in Pipestone, MN

    PIPESTONE is looking for an in‑office IT Tech I to support our growing organization. Strong preference for candidates living within Pipestone city limits. What You'll Do: Respond to IT help requests Maintain laptops, desktops & mobile devices Install hardware (computers, phones, printers, access points) Use remote tools for troubleshooting Create users in Active Directory, Azure AD & Exchange Install/configure PC hardware & software What We're Looking For: Knowledge of Windows systems & basic networking Strong troubleshooting & communication skills Help desk experience a plus IT certifications (CompTIA A+, Microsoft) preferred Degree is a plus but not required Why PIPESTONE? High‑energy, fast‑paced team environment Strong teamwork culture & pride in great work Opportunity to make a real impact in a growing organization In‑office role | Pipestone, MN Reliable transportation required; minimal travel.
    $34k-67k yearly est. 1d ago
  • IT Support Intern

    Interstates 3.8company rating

    Remote support technician job in Sioux Center, IA

    Looking for a hands-on, meaningful internship where you can grow your tech skills? As an IT Support Intern at Interstates, you'll play a key role in delivering seamless tech support to our team-helping keep our systems running smoothly so we can provide exceptional service to our external clients. You'll gain real-world experience troubleshooting hardware, software, data, and communications issues, all while building valuable skills for your future career. This internship is perfect for students pursuing a degree in a technology-related field who are eager to learn, collaborate, and make a real difference. Key Responsibilities General Computer & Technology Support * Answer software and hardware support calls for office-based and remote users. * Install, update, and configure software on networked and individual PCs (Windows/Mac), as well as mobile devices. * Set up, install, and troubleshoot new hardware, including desktops, laptops, printers, and peripherals. * Deploy and maintain new computers, imaging devices as needed using company standard processes. * Research, investigate, and order approved computer products under supervision. * Contact vendors for support and warranty service, as necessary. * Design and update spreadsheets and simple databases for internal use. * Provide basic onboarding, training, and user instruction on common company systems. * Participate in testing and basic analysis of computer systems, programs, and user-reported issues. * Maintain accurate documentation of procedures, assets, or inventory. Data Privacy & Security Support (including HIPAA): * Support compliance with privacy practices, including those related to HIPAA or other relevant data regulations. * Participate in HIPAA or company-led data security training as required by role. * Maintain and update documentation related to PHI (Protected Health Information) and other sensitive data requirements. * Assist with security and compliance audits as requested. Teamwork & Communication * Communicate effectively and professionally with team members, end-users, and vendors. * Demonstrate reliability, adaptability, and a willingness to learn new technologies and processes. * Exhibit a positive attitude reflective of Interstates' values and commitment to service. Education and/or Experience: * Must be currently enrolled in an associate or bachelor's degree program in Computer Science, Information Technology, Management Information Systems, or a closely related field. * Basic technical experience-such as coursework, academic projects, or part-time employment/internships in IT support-is preferred but not required. * Strong interest in technology and troubleshooting; eagerness to learn in a hands-on environment. Preferred Skills: * Excellent communication and teamwork skills * Excellent analytical, written and oral communication skills * Ability to work individually and as part of a team * Self- motivated Compensation: The pay range for this position is $19/hr - $21/hr. Our compensation ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience. Application End Date: February 28, 2026 Interstates Describes Its Culture as: Family-Like: * Caring co-workers treat each other like family * Be treated like an individual, not just a number * Flexible schedules allow you to focus on your personal life as well as work-life * Lunch gatherings and social activities promotes fun and camaraderie * Support charities and your community through events sponsored and hosted by Interstates
    $19-21 hourly 17d ago
  • IT Intern

    Farmers Cooperative Society 4.2company rating

    Remote support technician job in Sioux Center, IA

    Job Function: The IT Technician Intern assists in developing new software, maintaining existing systems or providing technical support to employees and customers. Essential Job Functions: The IT Technician Intern will provide support for a variety of technology solutions. Provide exceptional customer service while responding to phone, email, and online requests for technical support. Clearly identify, document, and find solutions for technical PC issues, product problems, and software infrastructure Troubleshoot and resolve PC incidents. Support computer software integration by diagnosing and troubleshooting common problems. Support current project and daily tasks related to support offerings, software and hardware upgrades, and new user set up. Track and monitor all support cases to ensure timely resolution and follow-up. Provide hardware and software technical support through remote communication. Ability to convey technical information to non-technical users in a clear and understandable manner. Perform additional duties as required. Competencies: Familiarity with PC hardware and Microsoft software Ability to show initiative to identify and solve interesting technical problems and share the results with the wider organization. Excellent analysis and debugging skill. Experience in IT or a technology-related environment, which can include internship, part time, or academic/work-study experience. Works independently with the ability to multi-task while having excellent attention to detail. A creative thinker with excellent interpersonal, communication, analytic, and problem-solving skills Must have an eager drive to learn, adapt, be accountable, and grow into the role. Qualifications: Working towards a college degree in Computer Science or Information Management. Work Requirements: This position is based in a fast-paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5. While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low. *FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • IT Tech I

    Pipestone 4.0company rating

    Remote support technician job in Pipestone, MN

    Job Description PIPESTONE is looking for an in-office IT Tech I to support our growing organization. Strong preference for candidates living within Pipestone city limits. What You'll Do: Respond to IT help requests Maintain laptops, desktops & mobile devices Install hardware (computers, phones, printers, access points) Use remote tools for troubleshooting Create users in Active Directory, Azure AD & Exchange Install/configure PC hardware & software What We're Looking For: Knowledge of Windows systems & basic networking Strong troubleshooting & communication skills Help desk experience a plus IT certifications (CompTIA A+, Microsoft) preferred Degree is a plus but not required Why PIPESTONE? High-energy, fast-paced team environment Strong teamwork culture & pride in great work Opportunity to make a real impact in a growing organization $25-$35/hr DOE Paid single health insurance Dental, Vision, Life & Disability Insurance Retirement Plan Holiday & PTO In-office role | Pipestone, MN Reliable transportation required; minimal travel. #hc219895
    $25-35 hourly 3d ago
  • IT Support Specialist

    Expansion Capital Group

    Remote support technician job in Sioux Falls, SD

    Summary/Objective The main goals of the IT Support Specialist position are to provide efficient and effective support creating a durable and sustainable environment based on industry best standards while maintaining a leading edge in technology. The right person will need the ability to multitask in a fast-paced environment, reacting promptly to issues with expedient problem-resolution and learn new technology quickly. Core knowledge of PC hardware, VOIP, LAN/WAN networking, monitoring alerts/alarms, application support, deciphering risk, and contingency planning for backup and disaster recovery. Essential Functions Helpdesk Ticketing Troubleshooting Customer Service Effective Communication Documentation and FAQs PC Setup/Installs Laptops, Desktops, Production Workstations Windows Operation System Virus Prevention/Detection (Anti-Virus, Anti-Malware, Ransomware) Patching Rollouts, Standardization Backups, Imaging Repairing/Rebuilding Desktop Software MS 365 (Word, Excel, Visio, Outlook, OneNote, Teams, OneDrive, SharePoint, Exchange, Edge) Google Chrome Applications Communication Systems (Talkdesk, VOIP) Zoho CRM Loan Management Underwriting Systems Tableau IT Tools IP Scanning Command Line Troubleshooting (Windows and Linux) PowerShell Backup Software Azure Onboarding/Offboarding Adding, Removing User Accounts Password Resets Providing Proper Equipment, Software, Applications Inventory Tracking, Assignment Decommissioning Upgrading, Repurposing Licensing, Audit Compliance Proposals, Procuring, Vendor Relationships, RMAs Windows Servers Domain Controllers, Active Directory, Group Policies, Login Scripts, DNS, RDP, Command Line AWS Route 53, S3, Glacier, IAMS, VPC, EC2, RDS Networking Diagramming Topology Cabling, Patch Panels Switches, Routers, Firewalls, Policies, DHCP, Reservations Routing, Routing Protocols VOIP and QoS VPN VLANs Wireless APs Backup Configs Performance Monitoring, Bandwidth, Packet Captures Security, Accessibility Peripherals Multi-function, Network and Local Printers Tablets Cell Phones Office Phones Facilities Cameras Door Security Access Supervisory Responsibility This position does not have any supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Job duties can include sitting, standing, walking, moving objects as much as 60 lbs. and climbing ladders. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Requirements Required Education and Experience A minimum of an Associate's Degree in an IT computer related field with 1+ years of experience. Knowledge of business computer hardware Experience with operating systems including Windows OS, Linux, Mac OS X, IOS, Android Application support experience Working knowledge of IT diagnostic utilities Ability to set goals and meet objectives Adherence to quality problem resolution, done right the first time Good written and oral communication skills Strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills Strong documentation skills of processes and procedures Additional Eligibility Qualifications Ability to conduct research into a wide range of IT issues Ability to absorb and retain information and new technology quickly Ability to present ideas in user-friendly language Highly self-motivated and directed Keen attention to detail Ability to listen and adhere to directions Analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Customer service orientation Experience working in a team-oriented, collaborative environment Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $31k-51k yearly est. 16d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Sioux Falls, SD

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $24k-31k yearly est. 23d ago

Learn more about remote support technician jobs

What are the biggest employers of Remote Support Technicians in Sioux Falls, SD?

The biggest employers of Remote Support Technicians in Sioux Falls, SD are:
  1. GFI Group
  2. Focusgrouppanel
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