Remote support technician jobs in Springfield, IL - 89 jobs

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

is filled. Rise Broadband is seeking a highly motivated Field Network Technician to join our team. The successful candidate will be responsible for the maintenance, installation, and repair of telecommunications towers and related equipment. The technician will work with a team to ensure that all towers are in good working condition, meet safety standards, and are operating at maximum efficiency. Essential Duties/Responsibilities Perform routine maintenance on telecommunications towers and related equipment, including replacing or repairing parts as needed Conduct inspections of towers and equipment to ensure compliance with safety regulations and industry standards Install new telecommunications equipment on towers, including antennas, cables, and related hardware Work with a team to troubleshoot and diagnose problems with tower equipment and systems Use specialized tools and equipment, such as hand tools, power tools, and electronic testing equipment, to complete assigned tasks Climb towers to access equipment and perform maintenance and repair work Adhere to all safety protocols and guidelines when working at heights and in potentially hazardous environments Complete all required paperwork and documentation related to job duties Job Requirements High school diploma or equivalent required Previous experience working in telecommunications tower maintenance, repair, or installation preferred Ability to work at heights up to 400 feet and in potentially hazardous environments required Comfort with climbing ladders, towers, and other elevated structures required Ability to work with equipment that has a weight limit of 260 lbs or less required. Ability to read and interpret technical documents and schematics required Excellent problem-solving and troubleshooting skills required Strong communication and interpersonal skills required Ability to work independently or as part of a team required Valid driver's license and reliable transportation required Working Conditions Employee is constantly required to stand, walk, use hands to handle or feel objects, tools or controls and reach with hands and arms. Must possess physical conditioning and stamina to climb heights up to 400 feet and perform physically demanding tasks at such heights. Must be able to frequently climb a ladder and work in an elevated position. On a constant basis, must safely lift, carry and maneuver heavy or awkward objects 100 pounds or more, with or without assistance. Specific vision abilities required include close up, distance, peripheral vision, depth perception and the ability to adjust focus. Full spectrum color vision required. Must be able to work safely in a field or office environment. Must be adept at working in adverse weather conditions. Daily travel within the Company's geographical footprint is required. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link: **********************************************

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Department Information Systems Title PC/Network Support Listed On 12/29/2025 Listed Until 4/30/2026 The Sangamon County Information Systems Department is accepting applications for a PC/Network support position. Responsibilities Successful applicant will be joining the County I.S. Operations team responsible for PC implementation/support and network support for 30+ county departments with 700+ users. Responsible for evaluation of user requirements, hardware/software selection, purchasing, implementation and ongoing support. Responsible for networking internal PC LAN's, IBM i, Remote Access Systems, and the Internet. Responsible for maintenance of PC's, operating system and applications; including installation and configuration of hard drives, printers, and other PC accessories. Responsible for usage of the cabling systems used for the network. Responsible as a backup for other miscellaneous duties such as; computer room operations, phone support, network user security, etc. Requirements Requires lifting of up to 50 pounds. Requires a valid driver's license to drive to the various County office locations. Requires ability to work at a high technical level independently and efficiently. Requires ability to plan, organize, and direct the projects assigned. Requires ability to develop procedures. Requires ability to communicate effectively both orally and in writing. Requires ability to establish and maintain satisfactory working relationships with coworkers, vendors, and County computer users. Requires employee to be a current resident or become a resident of Sangamon County within 6 months of employment. Skills Knowledge of set-up and installation of desktop computers, laptops, and tablets. Ability to troubleshoot hardware, software, and network problems. Knowledge of diagnosis and removal of virus/malware. Knowledge of Microsoft Office applications and ability to learn various applications. Possess good organizational and time management skills. Knowledge of TCP/IP, Routers, Wireless, and other networking devices. Knowledge of installation and troubleshoot printers and scanners. Knowledge of web browsers and plug-ins. Associates Degree or technical training in PC Networking or related field is desired. Experience in help desk work or a similar support role is a plus. Benefits Health, Dental, Life Insurance, Pension Plan, Deferred Compensation, Paid Vacation, Sick Time, and Personal Time. Starting salary $51,213 to $64,017. To be considered please submit your cover letter, resume, and three references to ********************** . Review of applications will begin immediately and continue until the position is filled. Further Info Sangamon County is an Equal Opportunity Employer.

Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.

The IT Support Technician is responsible for all service and support needs for our customers. This relates to all technology and includes workstations, servers, printers, networks, and vendor specific hardware and software. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IT Support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware Technical and support services for: Windows Server, Exchange, SQL, SharePoint, and other Microsoft-related technologies WAN and LAN connectivity, routers, firewalls, and security Disaster recovery solutions Remote access solution implementation (VPN, Terminal Services and Citrix) System documentation to include system reviews and recommendations. Communication with customers as required, e.g. keeping them informed of incident progress, notifying them of impending changes or agreed outages. Document internal processes and procedures related to duties and responsibilities. Enter all time in internal ticketing system. Driving duties include conveying materials, equipment, and staff to and from work sites. KNOWLEDGE, SKILLS, AND ABILITIES Ability to maintain a professional demeanor Adept in verbal and written communication Ability to diagnose technical issues, matching resources to these issues appropriately Understanding of support tools, techniques, and how technology is used to provide IT services Ability to evaluate situations and adjust to changing priorities Strong attention to detail and organizational skills QUALIFICATIONS Associates' degree in IT-related field or equivalent experience Candidate must be willing to reside near or commute to a Joink office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute) Candidates which have the following will have priority: Professional IT Certifications such as Microsoft MCP, MCSA, or MCSE; Citrix CCEA or CCIA; SonicWall CSSA; Cisco CCNA; or VMware VCP WORKING ENVIRONMENT 40 hours per week Primarily office environments, internal and customer premise Must be able to work overtime with and without notice. Willingness to travel to other Joink offices, industry conferences, etc. Must participate in On-Call Rotation PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds, and push/pull up to 75 lbs. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. OTHER DUTIES Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice. EEO STATEMENT Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I - Project Support Technician Division: Governance & Business Management Union: IFT Location: 501 S 2 nd St, Springfield, IL - Sangamon County Salary: Range $5,213 to $9,993 monthly - commensurate with experience Benefits: **************************************************** Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Assists in supporting IT project management activities within the Office of the Secretary of State. This role provides technical and administrative support to project managers and senior staff, ensuring project documentation, tracking, and reporting are completed accurately and on time. Helps coordinate small tasks, maintains team members and stakeholders. Duties and Responsibilities: Assisting with project planning by preparing schedules, task lists, and documentation. Supporting project execution by monitoring progress and updating tracking tools. Maintaining project records, reports, and documentation in compliance with standards. Providing technical support to project staff, including troubleshooting basic IT issues. Assisting in communication between cross-functional teams and external vendors. Preparing status updates and reports for review by the Project Manager. Supporting resource allocation tracking and budget monitoring under supervision. Performing clerical and logistical tasks such as scheduling meetings, preparing agendas, and distributing materials. Assisting with quality assurance checks and compliance reviews. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation. Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services. Requires elementary knowledge of accounting and statistical theories, methods and practices. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires ability to effectively participate in and profit from formal and in-service training programs. Requires ability to analyze data logically. Requires ability to maintain satisfactory working relationships with others. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Requires the ability to perform physical activities such as lifting, carrying, and pushing/pulling items weighing up to 50lbs. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

Job Details Job TitleInformation Technology Support Technician Job Title NoteWill County State's Attorney Office Job SummaryResponsible for assisting the IT Director in supporting the office computer network system by training personnel regardless of technical ability on the use of computer systems and applications, assisting personnel with computer problems, troubleshooting hardware and software problems, performing quality control checks and performing other duties relating to the maintenance of computers and technical procedures; other duties as assigned. ESSENTIAL FUNCTIONS: Creating, editing, capturing, redacting and duplicating video and audio. Assisting attorneys with presentations for courtroom proceedings. Assisting non-attorney professional staff with presentations for various other meetings and conferences. Providing support for mobile phones (Droids and smart phones), cameras, projectors, smart boards and video equipment. Maintaining, analyzing, documenting, troubleshooting and repairing computer systems, hardware and computer peripherals. Installing and configuring new and specialized personal computer systems. Reviewing, monitoring and upgrading existing personal computer systems on all State's Attorney's Office workstations throughout various locations. Identifying, resolving and documenting technical problems related to computer hardware and software. Maintaining confidentiality of sensitive information obtained through the execution of regular duties. Maintaining an accurate inventory of all computer hardware and software within the State's Attorney's Office. Performing other duties in support of the department as assigned. Minimum QualificationsTo perform the job successfully, an individual should demonstrate the following knowledge, skills and ability to perform the essential functions of this position: • Communication Skills: Must be able to write and communicate effectively with end-users, IT staff, and third-party vendors in resolving issues and enhancements to informational systems. Ability to follow directions • Interpersonal Communication Skills: Must be able to write and communicate effectively with end-users, IT staff, management staff, members of law enforcement and others as it relates to the work projects and tasks. • Problem Solving: Must have excellent problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes as applied to software and process issues without the intervention of supervision. • Time Management: Must be able to plan and organize tasks, multi-task and meet deadlines with individual job assignments. • Quality Control: Must be able to prepare oral and written reports for internal office use and help assist in maintaining inventory tracking. • Adaptability Skills: Must have the ability to work flexible hours which could include after hours and weekends where necessary as we well as adapt to changes in the work environment when and where necessary during times of outages, upgrades and specific trial work projects as well as the ability to perform job functions during stressful and critical situations. • Database: Must have a working knowledge of the following databases as well as maintenance and troubleshooting skills as it relates to them: Access, JSON, SQL, Crystal Report Writer, VB and all Microsoft Office Suite products are required. • Hardware: Must understand PC hardware and the aptitude to perform repairs effectively. • Multimedia: Must have operational knowledge of a wide range of various types of multimedia (video/audio) creating and editing various media and other programs. • Travel: Must be able to physically visit additional SAO locations to provide technical support to Staff. • Background: Must be able to pass a background check. EDUCATION and EXPERIENCE: • Associate's degree in a computer related field or equivalent experience. • Must have working knowledge of Windows Operating Systems and Microsoft Office Suite application. Experience working with computer hardware and a general working knowledge of computer software. • Additional certifications are preferred. Salary Range$62,998 per year (Grade D, Step 7) to $74,885 per year (Grade E, Step 5) plus excellent pension and benefits package Benefits include Wellness Program, Medical, Dental, Vision, Life Insurance Plans, Vacation based on seniority and years of service, Paid Holidays, Paid Personal, Sick, Parental Leave Program, County Retirement Plan, Choice of Two Health Plans, Long term/short term Disability Insurance, ARDC Dues reimbursement, paid continuing legal education (CLE) requirement and Employee Assistance Program/EAP. Employee Paid Benefits include Deferred Compensation (IRS Section 457) - Employee Paid, Supplemental Life Insurance, Credit Union, Flexible Spending Account, Auto Home Life Insurance, Pre-paid Legal, Tickets of The Week, Purchasing Power, and Pet Insurance. ******************************************************************************************************** Apply ToState's Attorney Human Resources **************************** Fax: ************** Will County State's Attorney's Office 57 N. Ottawa Street Joliet, Illinois 60432 Apply by February 2, 2026 at 5:00 p.m. Apply for this job Disclaimer*Completed Will County Employment Application or Resume with cover letter may be submitted by mail, fax or hand delivered. Only interviewed applicants will be notified of the selection process. Equal Opportunity Employer

Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support.

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.

Job Description Information Technology Specialist Clinton, IL | Full-Time | On-Site Heritage Behavioral Health Center, a mission-driven Certified Community Behavioral Health Clinic (CCBHC), is seeking an Information Technology Specialist to support clinical and administrative staff through reliable, secure technology services. What You'll Do Serve as first-line IT support for hardware, software, network, and mobile device issues Troubleshoot and resolve help desk requests; escalate complex issues as needed Support EHR systems, telehealth platforms, and healthcare applications Install, configure, and maintain software, updates, antivirus, imaging, and backups Train staff on technology systems and daily tools (Microsoft Office365 , Outlook, Teams) Assist with new system implementations and upgrades Support data security and compliance (HIPAA, 42 CFR Part 2) Maintain clear documentation and coordinate with IT vendors What We're Looking For High school diploma or equivalent (required) 2+ years of IT support experience (healthcare preferred) or 3+ years of clinical experience with strong technical skills Experience with help desk support, EHR systems, and endpoint devices Strong communication, organization, and problem-solving skills Certifications (CompTIA A+, Network+, M365, CHTS) a plus Valid driver's license, reliable transportation, and auto insurance Why Join Heritage? Collaborative, supportive team environment Opportunities for growth and learning Meaningful work supporting community behavioral health services Salary Range: $50,000-$66,000 depending on education and experience

🚀 Challenge the Impossible Headquartered in Zurich, Switzerland, Beyond Gravity is not your typical space company. We're a unique blend of agility, speed, and innovation, fusing a start-up mindset with decades of industry expertise and a track record of 100% mission success. Our dynamic team of over 1700 professionals, spread across 13 locations in six countries, is dedicated to pushing the boundaries of what is technically feasible. We're not just building crucial products for the satellites and launchers industry, we're helping to improve life on earth. This position is responsible for creation and management of production data packages based on valid regulations, standards, technical data packages, specifications. Your Mission Ownership of production data packages based on valid regulations, standards, technical data packages, and specifications; as well as materials organization & preparation for production. Drive results for the production, supply chain, as well as the business Preparation, tracking, and progress control of production orders Ensuring changes of production orders are implemented Ensure production orders are documented & signed off correctly Issuing materials/assemblies to production orders as required Ensuring the availability of all required manufacturing documents, J&T, equipment, parts, etc. at the concerned workstations before each build Reporting of manufacturing progress especially in case of problems to all concerned Departments (per product) Searching for and driving alternative solutions in case of problems and difficulties Control factory implementation and cut-in of engineering and process changes. Work with production floor, engineering, quality, and warehouse personnel to ensure redlined material component changes during build are properly documented and managed in SAP Work cross functionally with production control, production, engineering, quality, to solve daily issues with workflow Other Duties as assigned Your Story Degree in relevant field such as Supply Chain Management, Operations Management, or Business (extensive relevant work experience considered) Demonstrated ability to deliver results in the face of ambiguity & adversity. Demonstrated ability to work with multiple teams across the organization to resolve issues/stoppages with urgency. Able to work well with others, follow directions, execute tasks swiftly, identify process improvement opportunities, and solve problems effectively. Monitor job flow and velocity through the production line, partnering with Production Control to ensure timely completion. This hands-on role requires strong communication, organization, attention to detail, and a drive to solve daily operational challenges. Ability to understand BOMs, engineering drawings, parts lists, and factory flow. Demonstrate strong knowledge of SAP Demonstrate strong skills in MS Office (specifically MS Excel), databases, Sharepoint, etc. Experienced in planning and scheduling activities. Capable of lifting 50 lbs unassisted. Degree in relevant field such as Supply Chain Management, Operations Management, or Business (extensive relevant work experience considered) Attention to detail Ability to handle stress Team spirit, autonomous, engaged, and reliable Strong organizational, multi-tasking, and communication skills Share our vision and passions; thrive in a dynamic environment; excel in integrated, multi-functional teams of diverse individuals; skilled in various relevant technologies (even outside the aerospace industry); continuously seek learning and improvement opportunities; and contribute beyond job titles or descriptions. 🌌Are you ready for lift-off? Our core values - Passionate, Together, and Curious - transform challenges into opportunities. Embark on a journey to transcend the ordinary with us. Propel your career to new heights by applying. We‘re actively reviewing candidates and will promptly select the ideal fit for our team. For questions regarding the position, please contact: Jarrod Beaty | ****************************** For questions regarding the position or recruitment process, please contact: Michelle Lach | ******************************* Beyond Gravity is proud to be an Equal Opportunity Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, protected veteran status, or any other legally protected categories. Applications by e-mail cannot be considered. We do not accept dossiers from recruitment agencies for this position.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete. + Performs basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. + Collects screenshots and other data for use in troubleshooting, then acts as a liaison between the client and program developers. + Performs initial problem analysis of the more basic applications and modules, escalates to next level support and triages to technical staff when appropriate. + Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. + Responsible for knowing when to escalate an incident, resolves basic questions to problems associated with account administration, system navigation/functionality, access and FAQs. + Assists with compiling and regularly maintaining a log of Frequently Asked Questions (FAQ) originating with all categories of users. Assists with providing and managing official answers to all FAQs and distributing same to all interested stakeholders. + Contributes to the preparation of procedure manuals and documentation for help desk use. + Assists in conducting periodic user satisfaction surveys and tracking user problem trends. + Makes recommendations for improvements to help desk and assists with creating reports based on information provided from user surveys and trend analyses. **Minimum Qualifications** + HS Diploma + 0-1 years of customer service and/or help desk experience. + Candidates must possess a current secret security clearance. + **Work hours are Sun - Thurs 10P - 7A CT** **Other Job Specific Skills** + Knowledge of and ability to use computers, including the Microsoft Suite and Internet Explorer. Being able to type quickly and accurately is essential. + Must have strong interpersonal and communications skills. + Must be confident in ability to control phone conversations and guide customers. + Ability to provide step-by-step instructions and clearly express ideas and solutions to customers and colleagues. + Well-developed presentation, telephone and writing skills. + Ability to work in a team-oriented environment. + Ability to learn new computer applications and to continually learn changes to those computer applications. + Ability to multi-task. + Must be flexible and dependable. + Strong active listener, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, preferred. + Prior military experience or knowledge is helpful but not required. + Knowledge of ITIL framework and processes preferred. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $19.51 - $22.00/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I - Project Support Technician Division: Governance & Business Management Union: IFT Salary: Range $5,213 to $9,993 monthly - commensurate with experience Benefits: **************************************************** Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Assists in supporting IT project management activities within the Office of the Secretary of State. This role provides technical and administrative support to project managers and senior staff, ensuring project documentation, tracking, and reporting are completed accurately and on time. Helps coordinate small tasks, maintains team members and stakeholders. Duties and Responsibilities: Assisting with project planning by preparing schedules, task lists, and documentation. Supporting project execution by monitoring progress and updating tracking tools. Maintaining project records, reports, and documentation in compliance with standards. Providing technical support to project staff, including troubleshooting basic IT issues. Assisting in communication between cross-functional teams and external vendors. Preparing status updates and reports for review by the Project Manager. Supporting resource allocation tracking and budget monitoring under supervision. Performing clerical and logistical tasks such as scheduling meetings, preparing agendas, and distributing materials. Assisting with quality assurance checks and compliance reviews. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation. Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services. Requires elementary knowledge of accounting and statistical theories, methods and practices. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires ability to effectively participate in and profit from formal and in-service training programs. Requires ability to analyze data logically. Requires ability to maintain satisfactory working relationships with others. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Requires the ability to perform physical activities such as lifting, carrying, and pushing/pulling items weighing up to 50lbs. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR 4nTKnO4A6m

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Information Technology Specialist Clinton, IL | Full-Time | On-Site Heritage Behavioral Health Center, a mission-driven Certified Community Behavioral Health Clinic (CCBHC), is seeking an Information Technology Specialist to support clinical and administrative staff through reliable, secure technology services. What You'll Do Serve as first-line IT support for hardware, software, network, and mobile device issues Troubleshoot and resolve help desk requests; escalate complex issues as needed Support EHR systems, telehealth platforms, and healthcare applications Install, configure, and maintain software, updates, antivirus, imaging, and backups Train staff on technology systems and daily tools (Microsoft Office365 , Outlook, Teams) Assist with new system implementations and upgrades Support data security and compliance (HIPAA, 42 CFR Part 2) Maintain clear documentation and coordinate with IT vendors What We're Looking For High school diploma or equivalent (required) 2+ years of IT support experience (healthcare preferred) or 3+ years of clinical experience with strong technical skills Experience with help desk support, EHR systems, and endpoint devices Strong communication, organization, and problem-solving skills Certifications (CompTIA A+, Network+, M365, CHTS) a plus Valid driver's license, reliable transportation, and auto insurance Why Join Heritage? Collaborative, supportive team environment Opportunities for growth and learning Meaningful work supporting community behavioral health services Salary Range: $50,000-$66,000 depending on education and experience

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military