Residential sales representative vs customer sales representative

Differences between residential sales representative and customer sales representative duties and responsibilities

Residential sales representative example responsibilities.

• Manage a sales team of 8 DSR's, performing as a supervisor and leading role.
• Follow leads, complete bids, close sales and act as job foreman on all residential and commercial HVAC replacements.
• Conduct follow-up of leads through means of telemarketing and person-to-person contact to identify customer needs.
• Sell newspaper subscriptions to designate potential customers in order to achieve circulation sales department goals.
• Generate sales appointments and insides sales opportunities through outbound telemarketing campaigns, including manual internet leads.
• Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
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Customer sales representative example responsibilities.

• Manage call center productivity levels by maintaining CSR schedule adherence.
• Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
• Practice good housekeeping methods and overall cleanliness.
• Maintain cleanliness and organization of inventory within the assigned department.
• Require to troubleshoot products and instruct customers on their proper use/warranty/options.
• Work closely with sales director on scheduling, motivation of representations and setting up promotional events.
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