Assistant General Manager
Restaurant general manager job in Jackson, MS
Description and Responsibilities:
My client is seeking an Assistant General Manager for their 900K Sq Ft distribution center. In short, we are looking for our #2 for the building, and next person up to be a GM/Director in our network. Responsibilities will include, but not be limited to:
Leading a team of roughly 4-6 managers and 20+ supervisors and up to 800 associates.
Being responsible for training, developing, mentoring, guiding the leadership team.
Planning and managing labor and production hours.
Being a cultural leader for the company's values and mission.
Promoting a safety-first culture.
Finding and leading lean continuous improvement projects throughout the distribution center
Executing a budget for the Distribution Center.
Qualifications:
The qualified candidate will possess most of the following traits:
5+ years of experience in leading leaders in a distribution and/or fulfillment center.
A Bachelors and preferably a Masters degree.
A demonstrated history of continuous and process improvement accomplishments.
A solid history of developing other leaders to a promotional level.
Working knowledge of systems such as WMS, TMS, and excel.
Former project management experience in the realm of implementations, start-ups, training on new material handling equipment.
Company Profile:
My client is a national retailer who remains unaffected by Amazon. They are a Fortune 400 company and have both strong sales and earnings. They are willing to provide relocation and a very competitive compensation package to the right individual. If you are interested in learning more about this opportunity, please apply or contact:
Kate Stephens
Supply Chain Recruiter
kate@serecruit.com
Store Manager
Restaurant general manager job in Jackson, MS
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
Store Manager
Restaurant general manager job in Pearl, MS
Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.
Key Responsibilities:
15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications
15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement
10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution
20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community
20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements
20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes
Direct Manager/Direct Reports:
Position Reports to District Manager
Position has 4-9 Direct reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
At least 3 years prior merchandising and/or operational experience
At least 3 years leadership experience, preferably big box retail
Must be legally permitted to work in the United States
Ability to work a flexible, minimum 55 hour weekly schedule
At least 2 years prior merchandising and/or operational experience
At least 2 years leadership experience, preferably retail
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
No additional education
Minimum Years of Work Experience:
2
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Ability to interpret sales reporting documents
Experience in leveraging sales and profit opportunities through shrink management and safety performance
General Manager - Growth, Operations, and Revenue Leadership
Restaurant general manager job in Ridgeland, MS
General Manager - Growth, Operations, and Revenue Leadership Our team is partnering with a long-standing, family-owned Mississippi company with more than 50 years of proven success. They are ready to elevate their operations to the next level-and we're seeking a General Manager who thrives on scaling revenue, sharpening efficiencies, and transforming an organization into its highest-performing version. This is an opportunity for a forward-thinking leader who enjoys building systems, coaching teams, and making data-driven decisions that directly impact profitability and long-term growth. What You'll Lead
Full oversight of company operations with a focus on operational excellence, productivity, and financial performance
Ownership of budgeting, P&L management, forecasting, and strategic financial planning
Development and execution of annual operating plans and marketing strategies aimed at increasing revenue and expanding market share
Continuous improvement of day-to-day processes to improve efficiency, customer experience, and overall output
Leadership and mentoring of staff to drive accountability, performance, and cultural alignment
Restaurant General Manager - Job Fair
Restaurant general manager job in Jackson, MS
Job Description
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant.The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).
Summary of Responsibilities:
Profitability
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive guest service, people development & operations management
Guest
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
Manages the guest experience through operations and timely response to Guest issues
Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives
People
Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
On-boards new team members by training and guiding them through the certification process
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance
Operations
Manages restaurant labor using optimal Manager staffing and Team Member scheduling
Enforces compliance with government regulations, employment laws and policies
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Assistant Manager & Hourly Shift Coordinator when necessary
Qualifications and Skills:
Must be at least eighteen (18) years of age
Must be proficient with Microsoft Office and e-mail
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous restaurant management experience
Strong understanding of P&L management & drivers of restaurant profitability
Ability to prioritize own and others' work and time to meet deadlines and objectives
Demonstrated leadership skills
Demonstrated understanding of guest service principles
Available to work evenings, weekends and holidays
Ability to work long and/or irregular shifts as needed for proper functioning of the restaurant
Multi Unit General Manager
Restaurant general manager job in Brandon, MS
When you join Victra Victra is the largest Verizon authorized retailer in the United States. As a Multi Unit General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest. Every Time. Our General Managers exceed sales targets while maintaining operational excellence. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what it means to lead at Victra. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!
We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.
* Building, developing, and mentoring your sales team.
* Working through teams to teach, coach and follow our sales process with Every Guest Every Time
* Attracting and retaining top caliber employees.
* Brand advocate for Victra
* Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
* Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
* Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
* Developing and implementing sales tools and initiatives.
* Maintaining the performance of your store by running retail inventory compliance.
* Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
* Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
* Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
* Owning all guest escalations and providing a timely resolution.
* Clearly communicating company objectives and priorities to team members and providing timely follow up.
* Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
* A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
From a fun work environment to an inclusive culture, to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $69572 per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You may be required to take an assessment. It takes about 20 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Senior General Manager / Managing Partner
Restaurant general manager job in Jackson, MS
Job DescriptionManaging Partner / Senior General Manager - Multi-Unit Restaurant Leader
Department: Operations
Reports To: Area Director
A large Fast casual Francisee group for several brands , proudly operating 30 Plus locations across multiple states Alabama, Louisana , Georgia, Florida . Our mission is to create unforgettable moments through exceptional food, hospitality, and community engagement.
Position Overview
We are seeking a Managing Partner / Senior General Manager to lead This career-defining leadership role is perfect for a seasoned restaurant operator with multi-unit experience who thinks and acts like an owner.
The Managing Partner / Senior GM is responsible for driving profitability, building strong teams, and ensuring operational excellence. Success in this role means delivering world-class guest experiences while maximizing sales growth, controlling costs, and increasing profit.
Key Responsibilities
Oversee and ensure operational excellence across multiple restaurant units.
Recruit, develop, and retain high-performing management teams and staff.
Manage full P&L accountability, focusing on revenue growth, cost control, and long-term profitability.
Lead local store marketing and community engagement efforts to grow brand awareness and customer loyalty.
Analyze data and KPIs to identify opportunities, solve problems, and drive continuous improvement.
Partner with senior leadership to shape strategic growth plans and long-term business objectives.
Foster a culture of accountability, hospitality, and guest-first service at all times.
Qualifications
Proven experience as a General Manager, Managing Partner, or Multi-Unit Leader in the restaurant or hospitality industry.
Strong financial acumen with demonstrated ability to manage budgets, P&L statements, and operational KPIs.
Excellent leadership and people-development skills with a track record of building successful teams.
Entrepreneurial mindset with the ability to think strategically and act decisively.
Strong communication, organizational, and problem-solving abilities.
Schedule Requirements
Whatever It Takes (W.I.T.) approach to leadership.
Willingness to travel within the designated region and effectively manage remote teams.
Compensation & Benefits
This role offers competitive pay and performance-based incentives, including profit-sharing potential for those who deliver financial results.
Health, Dental, and Vision Insurance
Paid Vacation
Auto and Cellphone Allowance
Why Join Us?
We don't just manage restaurants-we grow leaders, build communities, and deliver unforgettable food experiences. As a Managing Partner / Senior GM, you'll have the opportunity to run your location like an owner while being supported by the largest franchisee network .
Apply today to take the next step in your leadership career and join a team where hospitality meets opportunity.
Hospitality Manager
Restaurant general manager job in Jackson, MS
Job DescriptionBenefits/Perks
Competitive wages
Career Growth Opportunities
Fun and Energetic Environment
We are seeking a positive, friendly, and experienced Hospitality Manager to join our team! As the Hospitality Manager, you will organize and oversee the daily operations of our facilities.
The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.
Responsibilities
Hire qualified personnel according to standards set forth by the company
Organize and coordinate facility operations to maximize efficiency
Manage staff
Ensure supplies, equipment, and inventory are stocked and maintained
Respond to guest concerns and resolve them appropriately
Maintain accurate records
Review and prepare reports for senior management
Ensure compliance with health and quality standards
Qualifications
Proven experience as a Hospitality Manager is preferred
Familiarity with hospitality industry standards
Proficient in English; knowledge of additional languages is a plus
Ability to resolve issues with a customer-focused orientation
An outgoing personality
Excellent communication skills
Strong organizational and time-management skills
Bachelors degree in Hospitality Management is preferred
Manager Food Operations I
Restaurant general manager job in Jackson, MS
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
**Responsibilities :**
+ Manage all Galley staff and oversee operation of all galleys and food outlets
+ Coordination of all food offering including group offerings and special requests
+ Oversee proper preparation of special dietary meals and food allergies for Guests and Crew
+ Monitor all Culinary standards, inventory and cost control
+ Complete random food and menu audits
+ Maintains close relationship with shore side F&B management team
+ Ensure Disney Cruise Line and USPH Sanitation requirements are met in all galleys and food store rooms
+ Responsible for setting Departmental goals
+ Maintain Operating Guidelines and OJT material for areas of responsibility and revise as necessary
+ Ensure facilities and equipment are maintained and in good working order
+ Inventory control (par levels turnover and replenishment)
+ Monitoring/Implementation of garbage separation and disposal procedures
+ Monitor handling, maintenance, and reordering of operating equipment
+ See that hazardous materials are used and stored properly in operations under their control, including regular inventory and availability of MSDS
+ Facilitate department meetings
+ Provide leadership for all direct reports; Responsibilities include, but are not limited to:
+ Managing personnel files
+ Review and approve all renewal contracts before distribution
+ Conducting performance reviews, including discipline as needed
+ Ensuring Project Onboard compliance
+ Monitoring STAR, while making necessary corrections
+ Onboard training, new hire and ongoing
+ Succession planning
+ Crew recognition and communication
**Basic Qualifications :**
+ Minimum five years experience in high volume galley/F&B operation
+ Certified Executive Chef or equivalent degree in Culinary Arts
+ College education or equivalent industry experience preferred
+ Ship experience preferred
+ Excellent working knowledge of food and beverage products, services, and equipment
+ Demonstrated ability to calculate cost potentials/projections and understands the impact on budget
+ Technical and functional understanding of the ship based food and beverage operation
+ Excellent verbal and written communication skills
+ Strong interpersonal communication skills
+ Proficient in Microsoft Office and Outlook
**Additional Information :**
This is a **SHIPBOARD** role.
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1250075BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Restaurant Manager
Restaurant general manager job in Jackson, MS
Job DescriptionDescription:
Half Shell Oyster House is seeking FOH and BOH Managers for our current and future expansion. We offer an incredible working environment, excellent pay and benefits, a 50 hour work week and tremendous advancement opportunities.
We are looking for experienced managers preferably that are relocatable throughout the Southeast to help us with our rapid expansion. We currently have 15 restaurants open in 3 states and have plans to grow to 20 plus within the next three years. This means advancement opportunities, GM positions, Area Director positions constantly becoming available. Our immediate expansion plans are for more restaurants in the Jackson market, Central and Northern Alabama and the I-10 / I-12 corridor of Louisiana.
The time is now to get in and move forward with us.
Benefits Offered:
* Medical Insurance
* Dental Insurance
* Vision Insurance
* ST & LT Disability
* 401K with employer match
* Life Insurance
* Monthly Dining allowance
* PTO
About Half Shell Oyster House:
Half Shell Oyster was just named one of the to 10 Small Chains in the US by Trip Advisor. Half Shell Oyster House was voted best seafood restaurant in Mississippi by Mississippi Magazine, won the Readers Choice Award for best Seafood Restaurant, the Nappie from Lagniappe in Mobile for best Seafood Restaurant and has won numerous other awards. Check us out on Trip Advisor, go to Biloxi type in restaurant, we're number 1 of over 200, do the same in Gulfport... same result. We are currently expanding in the area from Memphis to the coast and east and west along the coast into Louisiana and the Florida panhandle and into Central Alabama. We offer an excellent compensation package and a fantastic upscale casual working environment.
Additional Compensation:
* Bonuses
* Store Discounts
Requirements:
General Manager
Restaurant general manager job in Jackson, MS
Benefits:
Supportive Work Environment
Professional Development Opportunities
Flexible Scheduling
Provides direction and leadership and is responsible for managing the daily operations within Executive Home Care. The General Manager is responsible for the development, education, implementation, operational, clinical, HR, sales, and financial performance, and ensures quality outcomes in a cost-effective manner. The General Manager is accountable for providing quality care and provides supervision, counseling, and assistance with the coordination of services. The General Manager partners with the Vice President, Strategic Relations, in the development and implementation of CKFI policies, procedures, and programs. Minimum Qualifications:
Bachelor's Degree in Business, Sales and Marketing, Healthcare, or a related field.
A minimum of 5 years of supervisory and sales experience in healthcare or related field.
Experience working with healthcare/home healthcare standards and quality assurance or risk management.
Essential Functions:
Operations:
Develops, implements, and evaluates programs and initiatives in order to meet sales, HR, sales and marketing, financial, quality, and service standards
Collaborates with the Vice President, Strategic Relations, to make recommendations and adjustments when appropriate to achieve objectives and set goals.
Develops sales and marketing plan, in conjunction with Sales Territory Managers, and ensures implementation of sales plans materialize into expected budgeted growth.
Ensures compliance with CKFI policies and guidelines and compliance with federal, state, and local laws, rules, and regulations.
Establishes and maintains written policies governing agency operations, including:
Services offered
Admission and discharge procedures
Supervision and plans of care
Emergency care
Service records
Personnel qualifications
Program evaluations
Coordination of referrals to and from other community resources
Implements and monitors continuous quality improvement programs to enhance client care delivery and satisfaction and referral source satisfaction.
Leadership:
Analyzes, implements, and evaluates current and new services within the service area.
Reviews, recommends, develops, and implements procedures, programs, and standards, which guide and support the provision of services, regulatory, licensure, and accreditation standards.
Participate and promote community health activities among staff and colleagues.
Management:
Manages and mentors staff to foster professional growth and development of leaders.
Recommends hiring and retention of sufficient numbers of qualified staff to provide care.
Provides a work environment, which attracts and retains loyal employees.
Provides professional growth for self and staff through seminars, workshops, and professional memberships to remain current in the field of expertise.
Maintains accountability for onboarding and orientation, continuing education, and competency verification of all staff.
Assures licensure and certification of staff.
Accountable for timely performance evaluations.Remains visible and accessible to staff.
Knowledge, Skills, Abilities:
Demonstrated leadership and people management skills.
Strategic planning ability to anticipate changing business conditions and take appropriate action.
Excellent and proven sales skills and supervision of sales professionals.
Ability to understand and interpret financial reports utilized in the measurement of success.
Excellent computer skills in a Microsoft Windows environment. Must include
Effective oral and written communication.
Excellent interpersonal and coaching skills.
Evidence of the practice of a high level of confidentiality.
Excellent organizational skills.
Motivates, develops and directs people as they work, identifying the best people for the job.
Encourages and promotes teamwork.
Success Factors:
Positive, professional, business image.
Ability to listen to and understand information and ideas presented through spoken words.
Ability to communicate information and ideas through speech and written word so others will understand.
Ability to read and understand information and ideas presented in writing.
Ability to identify and understand the speech of another person.
Working EnvironmentOffice environment. Position Physical Demands:Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight. Due to the expectation of overnight travel, must be able to lift at least 40 pounds to move suitcase(s). Extended time at a computer work screen and on the telephone.
Flexible work from home options available.
Compensation: $65,000.00 - $75,000.00 per year
Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones.
Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field.
Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential.
Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided.
Explore Opportunities Near You
If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.
Auto-ApplyGeneral Manager
Restaurant general manager job in Ridgeland, MS
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Job purpose
The General Manager is responsible for the overall performance of the branch operation. The GM will be focused on recruiting, developing, and retaining top talent within a high performing branch working for a leader in the consumer finance industry. In addition, the GM will be responsible for managers, team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The General Manager will perform in accordance with RMC's Mission, Vision and Shared Values.
Duties and responsibilities
* Lead a focused and dedicated team to effectively meet the company established loan goals and operational metrics.
* Manages overall day-to-day branch operations by enhancing branch profitability, control, and growth through effective leadership and employee development.
* Challenge and motivate managers and team members in an atmosphere of mutual respect, while establishing expectations, setting standards, and providing timely, effective feedback.
* Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.
* Subject matter expert on our personal loan product offerings to present loan solutions to current and potential customers that help them achieve their financial goals.
* Manages risk mitigation by creating and maintaining branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.
* Directs managers and team members in setting and accomplishing collection goals and monitors to ensure all personnel are following both the letter and the spirit of the FDCPA (Fair Debt Collection Practices Act).
* Trains branch team members and monitors strict compliance with UDAAP (Unfair or Deceptive Acts or Practices).
* Establish and build customer relationships through delivering exceptional service.
* Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency.
* Partners with Recruiting and District Supervisors to address branch staffing needs including conducting interviews and actively seeking top talent.
* Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains external business partners in company policies and procedures.
* Oversees the following duties including but not limited to:
* Approves and closes loans, as necessary.
* Works with past-due customers by developing a plan for resolution.
* Delegates all collection activity daily and follows up to ensure completion.
* Process insurance claims for customers. Maintains proper insurance claims records and reports.
* Telephones and sends collection material to past-due customers, as needed.
Minimum Qualifications
* High school diploma or equivalent
* 7+ years financial service industry
* 3+ years of management experience
* Solve real world business problems with creative, critical thinking
* Demonstrate and understand modern sales theories and practices
* Must pass pre-employment screenings
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
* Must pass drug screen, criminal, and credit background checks.
Preferred Qualifications
* Bachelor's degree from accredited institution.
* Willingness to relocate for career advancement.
Critical Competencies
* Problem solver: Identifies and resolves problems in timely manner with data driven approach
* Planning and organizing: Must prioritize and plan work activities using time management skills and develop realistic action plans.
* Adaptability: Adapt to changes in work environment
* Follow polices and procedure prescribed by RMC
* Demonstrated passion for customer service with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Excellent written and verbal communication skills.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
* High degree of integrity.
* Conflict Management skills.
* Excellent knowledge of consumer finance industry.
* Above average communications skills.
* Proven ability to multi-task and organize effectively.
Working conditions
This position works in an office environment.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
General Manager
Restaurant general manager job in Jackson, MS
Job Description
Starting Salary depends on location and geography, more wage information is provided during the interview process.
What makes a Trident Holdings Captain D's a great place to work?
It's our people. We understand that our employees are our greatest asset.
We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.
As General Manager, you will be responsible for all aspects of your restaurant's operation. GMs are accountable for strategic planning, driving sales, staffing, controlling costs, achieving operations standards, leading teams and developing future leaders.
Here's what we have to offer you:
• Competitive Salary
• Vacation
• Bonus opportunities
• Meal benefits
• Benefit plans include medical, dental and vision for all eligible employees
• Professional development and growth opportunities
Here are the qualities we are looking for in our General Manager:
• You have at least 2+ years of leadership experience in the restaurant, hospitality or retail industries with proven success managing financial results
• Experience working in a hands-on, fast paced, high volume environment
• Commitment to quality food and exceptional guest service
• Ability to mentor and train team members
• Strong communication skills with the ability to resolve conflict and provide direction
• Involvement/understanding of managing inventory, labor costs, and overall control of financials
• Drive and determination -- think PASSION
• Desire for personal and professional growth
Requirements:
• Must be a minimum of 18 years of age.
• Completion of a Background Check and Valid Driver's License.
Physical / Mental Requirements:
• Continuously utilizes speech, hearing, near vision, eye/hand coordination, color definition, and manual/bi-manual dexterity.
• Frequently stands, walks, reaches above shoulders, bends, lifts and/or carries up to 50 pounds and works closely with others.
• Ability to perform repetitive movements over long periods of time.
• Occasionally utilizes sense of taste and smell, and far vision. Works around chemicals and cleaners; walks on uneven surfaces; may require utilization of a step stool/ladder; lifts and/or carries up to 50 pounds.
Work Conditions / Hours:
• Minimum of 50 hours weekly.
• Days and hours may vary according to business necessity, including weekends, evenings and/or holidays.
• Standard restaurant working conditions.
• May be exposed to extreme conditions common in a restaurant environment, such as extreme heat or cold from equipment or weather.
Are you a Superstar?
Get on our D's Roadmap, get promoted!
This doesn't have to be just a job; we offer career opportunities; the sky is the limit!
We promote from within and are looking for the next generation of leaders to apply today.
We are looking forward to adding you as the newest member of our family.
Trident Holdings is an Equal Opportunity Employer that values a diverse workforce.
Auto-ApplyAssistant General Manager
Restaurant general manager job in Richland, MS
Job Details Richland, MSDescription
Assistant Manager: All 10 Stores
Lead a multi-talented team
Under the leadership of the General Manager, you will manage the daily operations and staff of a Wendy's restaurant with a specific focus on staffing, training and scheduling, all of which will help build and retain a 5-star team.
You will know how to identify 5-Star talent and how to help get the right people in the right places at the right time through effective scheduling. You are also the face of the restaurant to new hires, and crew members' in-particular will rely on you to teach them how to live Dave's Legacies and how to “Delight Every Customer.”
You will support the General Manager in providing coaching and development to the team. Your General Manager will look to you to help create and support a fun, inviting work environment where the team feels respected and valued.
You'll support the GM in all people and operations areas for a Wendy's restaurant. Fresh food is all we do, so we count on you and your team members to do it right for our customers every day and night. No phoning it in - well, unless DoorDash is calling.
You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
You show Shift Managers and Crew Members how to do it right, and make sure every shift is better than the last.
You give and take direction like a pro.
This one's a no-brainer: you're key to increasing store sales and profit goals.
Whether you started out as a Crew Member or you're coming from another foodservice organization, you believe in Wendy's and are glad to be a part of our family.
We get it. We get you.
Our food isn't one size fits all and our job opportunities aren't either.
We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodation in order to enable people with disabilities to perform the essential functions of their jobs.
Qualifications
What you bring to the table:
Minimum of years of experience leading people, even better if you did it in a foodservice environment.
High school diploma or GED. (Some college experience or military background? Tell us that, too.)
Demonstrated ability to lead and manage operations in a fast-paced environment.
Knowledge of food safety procedures and standards
Flexible work availability.
You're willing and able to:
Travel to other locations (restaurants, area office, etc.) as needed.
Stand for long periods, bend and kneel and be able to lift 25 to 50 pounds.
Handle weather-related moments like rain at the drive-thru, taking trash out in the summer, etc.
Wear a headset and understand restaurant equipment from a grill to registers and computers.
General Manager (Miss J's Cafe)
Restaurant general manager job in Jackson, MS
Key Responsibilities:
Operations Management:
Oversee the day-to-day operations of the cafe, including opening and closing procedures.
Ensure that food and beverage quality meets Miss J's standards.
Maintain a clean, organized, and welcoming environment for both guests and staff.
Monitor financial performance, track sales, and manage budgeting and cost control to ensure profitability.
Oversee daily cleaning, food safety practices, and other regulatory compliance matters.
Staff Management:
Recruit, train, and supervise cafe staff, including baristas, servers, and kitchen personnel.
Develop staff schedules, ensuring appropriate coverage and effective labor cost management.
Conduct regular performance evaluations and provide constructive feedback to employees.
Foster a positive and supportive work environment that promotes teamwork and high morale.
Customer Service Excellence:
Ensure all customers receive prompt, friendly, and professional service.
Address customer complaints or concerns effectively, ensuring customer satisfaction.
Monitor the guest experience to ensure service, food quality, and ambiance meet company standards.
Implement strategies to improve customer satisfaction and encourage repeat business.
Marketing and Community Engagement:
Work with the marketing team (if applicable) to develop promotional activities and local partnerships.
Engage with customers through social media and in-person events to maintain a positive presence in the community.
Administrative and Financial Oversight:
Perform administrative tasks such as payroll, scheduling, ordering supplies, and reporting.
Assist with opening and closing duties to ensure the restaurant is prepared for service and secured at the end of the day.
Act as the primary point of contact for suppliers and vendors, ensuring timely delivery of inventory.
Stay updated on industry trends and continuously seek ways to improve restaurant operations and the customer experience.
Qualifications:
Proven experience in restaurant or cafe management (3+ years preferred).
Strong leadership, organizational, and communication skills.
Knowledge of food safety standards and health regulations.
Ability to manage and motivate a diverse team.
Financial acumen, including budget management and cost control.
Ability to handle stressful situations with a calm and positive demeanor.
Physical Demands:
Must be able to stand for extended periods.
Ability to lift up to 25 pounds.
Comfortable working in a fast-paced, customer-focused environment.
Auto-ApplyGeneral Manager, Highland Village
Restaurant general manager job in Jackson, MS
Job Description
The General Manager (GM) has overall responsibility for the success and excellence of Highland Village and is relentlessly focused on customer, tenant, and client experience while always keeping the financial bottom line in mind. The property is beloved by many in the community and on the cusp of its next chapter, introducing exciting and dynamic retailers to Jackson. The GM is a leader at WS Development and has direct reports, including a Marketing and Property Coordinator and an Operations Manager, as well as working closely with security, housekeeping, and maintenance vendors.
The ideal candidate will be both a strategic leader and one who motivates his/her cross-functional and direct report team with a passion for and understanding of a modern consumer-centric experience. This person looks to analogous but disparate industries (think Disney, cultural centers, civic public space, etc.) for inspiration and understands our innate challenge is a battle for people's time - in the pursuit of creating places where people want to be. Further, this person will possess exceptional interpersonal skills, the ability to sell what we do and inspire partners around the mission. This includes selling in the context of Leasing tours and brand partnership development.
We work in an entrepreneurial environment, so the candidate must have the ability to pivot and evolve, and to make decisions in a rapidly changing environment. Comfort in business plans, strategy, and financial fluency are a part of day-to-day project management. Candidates will come from a wide variety of backgrounds including retail, hospitality, entertainment, and marketing. The day-to-day work of a GM is highly cross-functional in nature. The GM will report to a regional Director of Asset Strategy and Experience.
Key position accountabilities
Overall responsibility for achieving excellence in the day-to-day operations of Highland Village
Oversight and ownership of general budget, supporting the business plan, and thinking like a fiduciary.
Lead regular activities of the center including brand management, marketing, operations, customer service, sales, and administrative management.
Build + manage external partnerships, including those with tenants, customers, the community, the government, and financial partners.
Actively consider your consumer and help identify leads for Leasing; partner with Leasing to attract, retain, and grow the best tenants in the market.
Partner with Construction and Development to improve the property and continually focus on the details that make the customer experience the best it can be (consider parking, added services, amenities, public spaces, art, etc.)
Build and drive strategic brand partnerships, resulting in incremental revenue and added value experiences for your guests.
Experience working in a complex cross-functional environment involving management of a wide variety of stakeholders- including the Executive Committee, marketing, operations, brand partnerships, competitive landscape, etc.
Manage the property finances within the context of its performance and critically evaluate financial trade-offs. This includes preparing a budget and its management.
Juggle a large workload with a focus on impact vs effort (and where your ROI will be the most effective).
Develop and participate in a proactive MOD plan for your center.
Requirements
Qualifications and competencies
Experience-centric mindset
Enthusiasm, curiosity, entrepreneurial initiative, and a strong work ethic
A people-person who enjoys developing people, growing relationships, and collaboration.
Ability to provide both strategic guidance and day-to-day tactical direction on a wide variety of operational and marketing-related matters.
Strong organizational skills
Salesmanship and passion
Clear, concise communication skills
Desire to work hard & with a strong sense of urgency.
Can-do, optimistic attitude
Orientation toward innovation and trying new things.
Consistent focus on optimization and improvement (both self-improvement and the work)
High ethical standards and integrity
Proficiency in computer skills, including Microsoft Office, Word, Excel, and Outlook
Experience leading a cross-functional team towards productive, shared outcomes
Ability to handle multiple projects simultaneously.
Comfort with ambiguity and adaptability to change.
Education and experience
5+ years' experience in retail property management, retail, consumer goods, hospitality, marketing, or a service industry preferred.
Experience working in a fast-paced, rapidly evolving workplace.
Demonstrated success as a proven leader, passionate about hiring great people, leading great people, and developing great people.
About WS Development
Massachusetts-based WS Development is a mixed-use developer with a singular mission: creating places people want to be. With an approach that values art, science, innovation and, above all else, people, WS strives to engage each community it serves with best-in-class installations and activations. Established in 1990, WS is a vertically-integrated company that conceptualizes, owns, operates and leases more than 100 properties that range from cutting-edge urban spaces to lifestyle and community centers. With over 22 million square feet of existing space and an additional nine million square feet under development, it is one of the largest privately-owned development firms in the country.
WS is where great ideas and great people come together to design, build, and operate some of the best loved real estate projects in the country. We live at the intersection of entrepreneurship and establishment. We have the infrastructure of decades supporting a culture of free-thinking excellence.
We expect every WS employee to feel welcomed and valued irrespective of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, marital status, parental status, cultural background, and life experiences. Or for any other reason.
General Manager
Restaurant general manager job in Jackson, MS
Starting Salary depends on location and geography, more wage information is provided during the interview process.
What makes a Trident Holdings Captain D's a great place to work?
It's our people. We understand that our employees are our greatest asset.
We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.
As General Manager, you will be responsible for all aspects of your restaurant's operation. GMs are accountable for strategic planning, driving sales, staffing, controlling costs, achieving operations standards, leading teams and developing future leaders.
Here's what we have to offer you:
• Competitive Salary
• Vacation
• Bonus opportunities
• Meal benefits
• Benefit plans include medical, dental and vision for all eligible employees
• Professional development and growth opportunities
Here are the qualities we are looking for in our General Manager:
• You have at least 2+ years of leadership experience in the restaurant, hospitality or retail industries with proven success managing financial results
• Experience working in a hands-on, fast paced, high volume environment
• Commitment to quality food and exceptional guest service
• Ability to mentor and train team members
• Strong communication skills with the ability to resolve conflict and provide direction
• Involvement/understanding of managing inventory, labor costs, and overall control of financials
• Drive and determination -- think PASSION
• Desire for personal and professional growth
Requirements:
• Must be a minimum of 18 years of age.
• Completion of a Background Check and Valid Driver's License.
Physical / Mental Requirements:
• Continuously utilizes speech, hearing, near vision, eye/hand coordination, color definition, and manual/bi-manual dexterity.
• Frequently stands, walks, reaches above shoulders, bends, lifts and/or carries up to 50 pounds and works closely with others.
• Ability to perform repetitive movements over long periods of time.
• Occasionally utilizes sense of taste and smell, and far vision. Works around chemicals and cleaners; walks on uneven surfaces; may require utilization of a step stool/ladder; lifts and/or carries up to 50 pounds.
Work Conditions / Hours:
• Minimum of 50 hours weekly.
• Days and hours may vary according to business necessity, including weekends, evenings and/or holidays.
• Standard restaurant working conditions.
• May be exposed to extreme conditions common in a restaurant environment, such as extreme heat or cold from equipment or weather.
Are you a Superstar?
Get on our D's Roadmap, get promoted!
This doesn't have to be just a job; we offer career opportunities; the sky is the limit!
We promote from within and are looking for the next generation of leaders to apply today.
We are looking forward to adding you as the newest member of our family.
Trident Holdings is an Equal Opportunity Employer that values a diverse workforce.
GM Ridgeland
Restaurant general manager job in Ridgeland, MS
Job Details Management Ridgeland Fitness LLC - Ridgeland, MS Full Time High School See Job DescriptionDescription
The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional ''Judgement Free member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Essential Duties and Responsibilities
Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers, and Custodians.
Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
Staff Management
Schedule staff and ensure all shifts are covered.
Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PFs values and goals.
Administration and processing of all weekly/bi-weekly employee payroll.
Resolve employee issues or concerns.
Manage disciplinary/termination activities.
Involved in all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate all member requests, issues and questions.
Ensure prompt opening/closing of gym.
Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
Ensure safety of employees, members and club property.
Determine and communicate equipment repair in a timely manner.
Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
Authorize expenditures and refunds. Make daily bank deposits.
Prepare all HR related forms and send to Corporate Payroll Team.
Track statistics and reports (weekly, monthly, annually).
Backup support for any employee who is absent.
Benefits
FREE Black Card Membership!
Paid Time Off (PTO)
Health Insurance - First of the month following hire date
Medical & Prescription drug plans
HSA (Health Savings Account)
Dental
Vison
Life/AD&D
Voluntary Short Term Disability (STD)
Voluntary Long Term Disability (LTD), and other additional voluntary benefits!
401k plan after 3 months of service
Qualifications
Qualification Requirements
Must have a satisfactory background check.
Superior customer service skills, preferably in the fitness industry.
Punctuality and reliability is a must.
Exceptional leadership, diplomacy and listening skills.
Basic computer proficiency.
Hard working, enthusiastic, energetic, upbeat, and positive attitude!
Strong problem resolution skills.
Current CPR Certification required (employer-provided).
High school diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
How to Apply:
If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.
Thank you for your interest in joining our team!
E-Verify STATEMENT:
We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .
EOE STATEMENT:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
General Manager
Restaurant general manager job in Ridgeland, MS
Job Description
Sbarro
1200 East County Line Road, Suite 1540, Ridgeland MS 39157
Benefits
Paid Vacation
Paid Sick
Employee Meal Perks!
If Full-Time,
Employer paid Short-Term Disability, Long-Term Disability, Accidental Death, and Life Insurance
Dental insurance
Health insurance
Vision insurance
Critical Illness
Summary
Responsible for achieving restaurant objectives. Assigns, directs and follows up on activities of subordinate employees including managers and team members. Ensures compliance with all Company policies and procedures, federal, state and local laws and Company business standards. This position must be able to work and communicate effectively with the restaurant management team and the team members in order to drive sales and profits.
Supervisory Responsibility
Provides direct supervision to others. Provides functional guidance to team members including delegating assignments, instruction and follow up. Carries out opening and closing procedures and has authority to hire, discipline or terminate employees.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential function
satisfactorily. The requirements listed below are representative of the accountabilities, knowledge, skill,
and ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions which include:
• Come to work promptly and regularly
• Take direction from supervisors
• Provide leadership and direction and work well with others
• Work in a fast-paced environment
• Accomplish multiple tasks within established timeframes
• Interact positively with Customers
• Stand much of the work day
• Concentrate and perform duties accurately
• Perform the Accountabilities listed below
• Perform as stated in the Work Requirements and Physical Demands section below
Accountabilities
1. Trains, monitors and reinforces food safety procedures to subordinate managers and team.
members. Ensures all Company food safety procedures are followed. Ensures that all health, safety
and sanitation requirements are met in accordance with federal, state and local standards;
2. Maintains safe working conditions by following and enforcing all Company safety, security and
maintenance policies and procedures.
3. Hires, develops, evaluates, coaches and counsels Managers and Team Members in accordance with
Company Human Resources policies and procedures. Monitors tasks performed to ensure
achievement of Company goals and objectives.
4. Responsible for entire store operations including, but not limited to, systems usage, recipe
adherence, payroll and timekeeping procedures, and guest interactions. Takes corrective action as
necessary.
5. Responsible for profit and loss management through cash control / security policies and
procedures, maintaining inventory, food cost, managing labor and reviewing financial reports.
Takes corrective action as necessary.
6. Takes inventory and orders / purchases food and supplies while applying appropriate cost control
measures.
7. Generates Manager and Team Member schedules ensuring coverage appropriate to drive sales and
profits.
8. Engages in local restaurant marketing (LSM) efforts.
9. Performs other job related duties as may be assigned or required.
Work Requirements and Physical Demands
• Able to work a variety of schedules in accordance with business needs and customary scheduling
requirements
• May be required to transfer from one location to another as business needs dictate
• Prolonged periods of standing, walking, bending and stooping
• Able to lift 50 pounds
• Able to effectively and safely use kitchen equipment
• Possess basic mathematical skills
• Displays professional and appropriate image and appearance
Other Requirements
• Must be certified with appropriate state or local health department
• Must be in possession of appropriate license and permit to sell alcoholic beverages (where
applicable)
• Any additional duties as assigned
Minimum Qualifications
• 18 years of age, minimum
• High School Diploma or GED, preferred
• 3-5 years of restaurant or supervisory experience, preferred
ABOUT SBARRO
In 1956, Carmela and Gennaro Sbarro opened the doors to their Italian salumeria in Brooklyn. Carmela “Mama” Sbarro made pizza slices for shift workers looking for a quick meal. Her slices were so popular that they soon opened a second location focused solely on pizza. Since then, Sbarro has brought the best pasta, salad, and of course the XL NY slice to 630 eateries across 28 countries. You're welcome, world.
General Manager
Restaurant general manager job in Richland, MS
Job title: General Manager A General Manager directly supports the District Manager and supervises a WP Foods LLC. restaurant as an active leader who embodies the Zaxby's mission statement, core values, and company culture. A General Manager is responsible for all the overall financial results, customer service/satisfaction and culture of the restaurant and conducts all operations to reach performance targets based on these three points of focus. A General Manager supervises the human resource activities for the restaurant including recruitment, hiring, training, employee retention, performance evaluations, and when required, termination. A General Manager leads a team of managers and 50 crew members to uphold the highest standards of customer service and food quality. The GM ensures that all employees practice correct health and safety procedures, proper maintenance procedures, and proper administrative procedures. The General Manager maintains a positive relationship with all store suppliers and manages the balance of inventory and par levels for the restaurant. The General Manager builds a strong relationship with the local community and supports local events, charities and organizations. The General Manager assists the District Manager or Marketing agent with local marketing strategy. The General Manager works under the general supervision of the District Manager, but makes the daily operational decisions to ensure the continued success of the restaurant. The General Manager is to be trained and certified in the role of General Manager under the guidelines set forth by Zaxby's.
Job Activities:
* Understands the performance matrix/scorecard for Zaxby's and sets goals based on the model to improve financial levels, customer/satisfaction, and store culture.
* Promotes Zaxby's by exemplifying the mission statement, company culture, and core values and creates a work environment for these ideals to flourish.
* Masters all aspects of Zaxby's operations and manages the entire restaurant while exceeding customer expectations in service and food quality that is offered in an appealing atmosphere.
* Meets with District Manager to discuss weekly financial results, customer satisfaction, labor issues, company culture issues, and any other topic of relevance.
* Oversees the inventory levels of food and equipment, adjusts levels based on store needs, and schedules timely delivery with the appropriate suppliers.
* Works with District Manager to conduct productive local marketing and promotional campaigns.
* Resolves legitimate employee and customer satisfaction issues in a manner dedicated to achieving a win-win result for all parties including the Zaxby's restaurant.
* Adheres to all manager checklists and ensures that all other managers and team members follow their appropriate checklist.
* Productively and patiently trains employees on customer service, food preparation, and food safety issues and always supplies positively structured feedback to evaluate performances.
* Councils employee and/or takes appropriate action to resolve disciplinary issues with employees.
* Properly manages emergency situations and trains employees on emergency protocol.
* Completes daily and weekly administrative duties such as preparing employee payroll, employee scheduling, till verification, safe counting, taking the deposit to bank, inputting financial data into computer, compiling weekly sales reports, controlling hourly labor, and managing applicant and employee records.
* Offers expert knowledge of the Micros system and efficiently acts when managerial assistance or technical support is required by FOH representatives.
* Coordinates completion of all daily, weekly, quarterly, semiannual, and annual maintenance for the restaurant, but knows who to call to fix issues that require expert technical support.
* Conducts the Time-Temp Log at the appropriate daily intervals.
Equipment Utilized:
* Oversees safe usage/storage of all hazardous chemical used to clean entire restaurant.
* Understands and teaches others on the correct and safe procedures for using and maintaining kitchen equipment such as fryers, grills, hot holding bins, and any other kitchen equipment.
* Safely uses all food preparation equipment including knives, peelers, lettuce chopper, tomato and lemon slicer, tea urns, bake oven, and any other potentially hazardous objects.
* Properly utilizes and records the thermometer readings for the Time-Temp Log.
* Knows proper usage of drive-thru and call-in systems equipment.
* Performs all managerial and basic technical support for FOH Micros point of sale system.
* Completes all required administrative procedures thru the BOH Micros software and utilizes data as a tool to better manage the store and improve financial targets.
General Qualification Requirements:
* Exemplifies honesty and integrity thru actions and demonstrates a clear alignment with the Zaxby's mission statement, core values, and company culture to encourage the growth of others, and the building of meaningful relationships.
* Must exhibit the highest standard of customer service, communication, and interpersonal skills to effectively assist all customers and employees with a positive attitude.
* Supports District Manager by practicing correct operational and managerial procedures.
* Effectively and patiently trains employees on the correct operational and managerial procedures.
* Anticipates problems and proactively solves them before they arise, but can remain focused when unexpected issues do arise in the FOH and BOH.
* Assertive personality that demands respect.
* Can lead and support 20 team members in a fast-paced, stressful environment.
* Takes initiative to complete tasks and exhibits a drive to be successful.
* Possesses a drive to continuously learn new skills and is open to new ideas and change.
* Must possess math skills required to accurately control inventory flow and par levels, as well as to verify cash drawer, safe, and deposit totals.
* Must possess financial skills required to analyze various financial statements, control costs.
* Punctual, dependable, and with reliable transportation for completing each assigned shift.
* Understands Zaxby's safety policies and procedures including necessary MSDS information.
* Must be able to lift 50 pound and be able to stand for extended periods.
* The General Manager is responsible for all aspects of the restaurant.