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The differences between sales representative and account managers and sales/account representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales representative and account manager, becoming a sales/account representative takes usually requires 2-4 years. Additionally, a sales representative and account manager has an average salary of $65,417, which is higher than the $56,954 average annual salary of a sales/account representative.
The top three skills for a sales representative and account manager include customer service, business relationships and sales process. The most important skills for a sales/account representative are customer service, CRM, and sales process.
| Sales Representative And Account Manager | Sales/Account Representative | |
| Yearly salary | $65,417 | $56,954 |
| Hourly rate | $31.45 | $27.38 |
| Growth rate | 5% | 4% |
| Number of jobs | 151,696 | 257,122 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 69% |
| Average age | 46 | 47 |
| Years of experience | 8 | 4 |
A sales representative/account manager is responsible for supervising client portfolio accounts and maintaining long-lasting relationships with business partners. Sales representatives/account managers meet with existing and potential clients to discuss new services offered by the company, as well as addressing their requests for review. They also handle the account budgets, developing strategic procedures and marketing techniques to improve the brand image in the market, generating more revenues and profits for the business. A sales representative/account manager identifies business opportunities by following trends to provide public demands and interests.
A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.
Sales representative and account managers and sales/account representatives have different pay scales, as shown below.
| Sales Representative And Account Manager | Sales/Account Representative | |
| Average salary | $65,417 | $56,954 |
| Salary range | Between $40,000 And $106,000 | Between $39,000 And $81,000 |
| Highest paying City | - | Olympia, WA |
| Highest paying state | - | Washington |
| Best paying company | - | Smartsheet |
| Best paying industry | - | Technology |
There are a few differences between a sales representative and account manager and a sales/account representative in terms of educational background:
| Sales Representative And Account Manager | Sales/Account Representative | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between sales representative and account managers' and sales/account representatives' demographics:
| Sales Representative And Account Manager | Sales/Account Representative | |
| Average age | 46 | 47 |
| Gender ratio | Male, 67.2% Female, 32.8% | Male, 57.8% Female, 42.2% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 6% |