Senior director, operations vs senior operations manager

Differences between senior director, operations and senior operations manager duties and responsibilities

Senior director, operations example responsibilities.

• Design and manage systems and processes to deliver consistent, scalable and compliant with SOX and other regulations.
• Manage PMO with responsibility for performance management, resource and portfolio management.
• Manage new product co-development program with a major medical device company that enable remote surgical oversight and support.
• Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
• Introduce KPIs to raise performance in business development, supply chain, and CRM - aligning CRM with long-term strategy.
• Steer RapidApp, a mid-size mobile SaaS platform, through the acquisition process.
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Senior operations manager example responsibilities.

• Organize efforts of team to achieve ACD productivity goals.
• Manage the build-out and daily operations of a network operations center (NOC).
• Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
• Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
• Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
• Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
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