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Service coordinator jobs in Fayetteville, NC

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Service Coordinator
Intake Specialist
Admissions Advisor
Student Coordinator
Case Management Coordinator
Admissions Specialist
Patient Service Coordinator
Community Liaison
Community Service Coordinator
Support Coordinator
Student Services Specialist
Admissions Counselor
  • Admissions Counselor

    Methodist University 4.1company rating

    Service coordinator job in Fayetteville, NC

    Job Details Methodist University Location - Fayetteville, NC Full Time StaffDescription Under the supervision of the Director of Undergraduate Recruitment, the Admissions Counselor plays a key role in identifying, engaging, and enrolling qualified students to Methodist University. This position is responsible for executing recruitment strategies through direct outreach, travel, and relationship development with prospective students, families, and school partners. The Admissions Counselor also supports the coordination of campus visits, student engagement platforms, and ambassador programs, contributing to an inclusive and welcoming admissions experience. This role requires frequent travel during the fall recruitment season, with moderate travel throughout the remainder of the year. Duties and Responsibilities Student Recruitment and Outreach - 65% Represent Methodist University at high schools, community colleges, college fairs, and other external recruitment events. Travel extensively during peak recruitment seasons to cultivate relationships and promote the University. Develop and manage an assigned recruitment territory, including data tracking and territory-specific engagement strategies. Conduct outreach through phone calls, email, text, and social media to guide prospective students through the admissions process. Assist with the planning and execution of on-campus and virtual recruitment events. Application Review and Admission Support - 15% Review and evaluate applications for admission in accordance with university guidelines and criteria. Provide feedback and recommendations as part of the holistic admissions process. Assist in managing applicant pipelines and tracking student progression through the admissions funnel. Campus Engagement and Visit Coordination - 10% Conduct individual and group information sessions for prospective students and their families. Coordinate and support the execution of group campus visits, ensuring professional and personalized experience. Serve as a liaison to the Student Ambassador Program, including assisting with scheduling, training, and oversight of student representatives. Participate in the development and delivery of campus tours and visit experiences, including open houses and accepted student days. Digital Engagement and Student Communication - 10% Assist in the management of the University's ZeeMee platform, fostering a vibrant and informative community for prospective students. Respond to student and family inquiries in a timely and professional manner. Contribute to the creation of content and communication strategies for prospective student engagement. Contribute to and be educated on the implementation of various technology advancements, including student information systems (SIS) and customer relationship management systems (CRM). Qualifications Qualifications Bachelor's degree is strongly preferred; candidates must have completed some form of postsecondary (higher) education. Experience in higher education, particularly in admissions, student affairs, or related fields, is strongly preferred. Valid driver's license and eligibility to operate University-leased vehicles. Willingness and availability for extensive travel, including occasional evenings and weekends. Essential Skills and Abilities Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to manage multiple priorities and deadlines. Demonstrated ability to work independently and collaboratively in a fast-paced environment. Comfortable learning and utilizing various platforms, tools, and student information systems. Professional demeanor and ability to effectively engage with diverse audiences.
    $35k-41k yearly est. 60d+ ago
  • Service Coordinator I

    Brock Cabinets 3.9company rating

    Service coordinator job in Fayetteville, NC

    Service Coordinators get to build and maintain great business relationships with the builders, homeowners, and fellow co-workers. You monitor schedules and sets expectations for service requests, assists co-workers with researching complex issues, and ordering inventory to resolve incomplete orders. You have the opportunity to work with industry leading team members in various departments including scheduling, warehousing, and delivery to ensure customer satisfaction. You also collaborate with various stakeholders to schedule and communicate installation jobs, coordinate workflow procedures throughout the department, and mentor/train co-workers to improve department readiness. A day in your life as a Service Coordinator might include: Customer Communication: Respond to customer inquiries, resolve issues, schedule appointments, provide updates on service status, and offer exceptional customer service. Manage Installation Schedules: Maintain installation and customer schedules for multiple project locations. Coordinate Resources: Work with various teams (design, delivery, installation teams, FSRs, etc.) to ensure timely and effective project execution. Problem Solving: Address unexpected challenges during installations, troubleshoot issues, and find efficient solutions. Post-Installation Follow-ups: Assist with completing and collecting necessary paperwork for payment and project completion. Qualifications Job Requirements: Full-time (40 hrs. minimum per week). Monday - Friday (typical work schedule: 8:30-4:30). Be available to work overtime and weekends as needed. Physical Workspace: General office environment - an indoor setting, individual workstations located in a shared team workspace, low noise level, with controlled temperature settings. Work Conditions: prolonged periods of time seated at a desk, repetitive typing on a keyboard, lifting and reaching office materials as need, and moving around the office to accomplish tasks. This position has no supervisory responsibilities. Job Qualifications: Basic computer literacy skills (Microsoft Office) (1) Year of Customer service experience Able to work independently Able to communicate effectively with team members Detail oriented Strong written and verbal communication skills High school diploma
    $33k-47k yearly est. 60d+ ago
  • Sales / School Admissions Advisor - Immediate Hiring (Full-Time)

    Quality Talent Group

    Service coordinator job in Dunn, NC

    Job DescriptionSales / School Admissions Advisor Our client is an industry - leading transportation and logistics company with $3.3 billion in annual revenue, operating across the United States, Mexico, and Canada. With nearly 14,000 associates and a modern fleet supported by innovative technology, they're committed to operational excellence, safety, and sustainability. The company values diversity, equity, and inclusion, creating a workplace culture focused on integrity and professional growth. Why join this team? Immediate full-time position Competitive wages (bi-weekly) + commission Medical, dental, and vision insurance Company-paid life and AD&D insurance Additional optional insurance plans Paid vacation and sick time Employee perks program Opportunities for advancement 401(k) plan Stock purchase plan Disability coverage Requirements Basic computer skills required Ability to communicate program information professionally Ability to work in an office and school setting High school diploma or equivalent (college degree preferred) Ability to obtain and maintain state-required licensure Demonstrated skills to successfully enroll students Ability to pass a pre-employment drug screen Salesforce or CRM experience preferred What you'll do Communicate with leads and inquiries to enroll prospective students into the Commercial Truck Driver Training Program. Explain program details, including mission, goals, and course offerings. Support individuals seeking career advancement through training opportunities. Maintain accurate records using CRM tools such as Salesforce. Work professionally within an office and school environment. Apply now to help students start new careers and join a team that rewards performance!
    $34k-70k yearly est. 22d ago
  • Construction Equipment Service Coordinator

    Bearing Construction

    Service coordinator job in Aberdeen, NC

    At Bearing Construction, we offer a dynamic environment where you can grow professionally while building strong, lasting relationships. Our culture thrives on collaboration, backed by a foundation of stability, loyalty, and innovation. We are committed to enhancing the environmental quality of every community we serve and have become the trusted contractor of choice for many of our best clients. With exciting opportunities on the horizon, both for our company and each team member, there's never been a better time to join us. Become part of a high-performing team delivering exceptional construction management and engineering services. Pay Range The pay range for this role is $25.24 to $37.26 per hour. Compensation is based on your unique qualifications and experience. Benefits Enjoy a comprehensive total rewards package beyond a competitive base salary to include merit increases, annual bonus potential, and an extensive benefits plan for you and your family that includes health, dental, and vision coverage, paid time off, paid holidays, a retirement 401k plan, life insurance, short-term disability, and other supplemental options. As an employee of Bearing Construction, Inc., you will also receive perks like a semiannual clothing allowance to spend in our company webstore and have access to our employee perk programs like Working Advantage, which offers exclusive deals and offers on various products, services, and experiences. Job Summary Performs a wide range of duties related to the construction equipment life cycle, including new equipment setup, tracking and compliance, ongoing maintenance, and coordination of equipment assignments across the region. This position supports the Asset Manager by working with outside vendors, insurance companies, and agencies to help ensure compliance and safety for construction equipment and operators. Responsibilities And Duties Equipment Service Management Coordinates equipment fitting for GPS, cameras and other accessories Facilitates compliance including decals, plates, inspections and certifications Coordinates across departments to manage preventative maintenance schedules including daily inspections Addresses machine error codes before dispatching mechanics Creates and manages workorders related to equipment repairs and inspections Procures parts and services related to equipment repairs and inspections Coordinates with onsite personnel to ensure adequate inventories of small tools and equipment Manages relationships with outside vendors and mechanics for timely repairs Reviews and approves parts and service invoices to assist with budget monitoring Tracks equipment warranties and addresses recall notices Supports safety initiatives by collaborating with all departments to ensure adherence to company policies and procedures Equipment Rental Management Coordinates with other departments to manage outside rentals on various jobsites Manages maintenance of rental equipment Supports proper rental return procedures Manages relationships with equipment rental companies Additional Management Areas Supports claim process for equipment related incidents Facilitates annual insurance renewals by providing updated equipment information Supports compliance process related to operator training, certification and other requirements Supports Asset Manager with strategic planning and forecasting Skills and Abilities Possesses experience operating, managing or servicing construction equipment Shows evidence of proficiency in equipment tracking software or spreadsheets Demonstrates excellent verbal and written communication skills Possesses strong problem-solving skills and exercise independent/sound judgment. Possesses knowledge of heavy equipment-related responsibilities, procedures, and systems Demonstrates familiarity with various software applications, including Microsoft package Possesses excellent time management skills, self-motivation, and ability to prioritize work. Demonstrates ability to take initiative, anticipate needs, and multitask. Required Experience and Education High school diploma/GED required Experience in construction equipment-related management Valid driver's license Physical Requirements Must be able to work in an indoor office environment and an active outdoor construction site environment. Must be able to ascend and descend ladders and stairs, and work in confined spaces and proximity to loud equipment. Must be able to traverse irregular and steep terrain. Must be able to work in various weather conditions and be exposed to dirt or dust. Must be able to wear required personal protective equipment most of the day. Must be able to lift and carry 25lbs regularly and 50lbs occasionally.
    $25.2-37.3 hourly 60d+ ago
  • Student Services Specialist

    Fayetteville State University 3.9company rating

    Service coordinator job in Fayetteville, NC

    Primary Purpose of the Organization: The Office of Scholarships and Financial Aid purpose is to provide financial assistance to students, who, without financial assistance, would be unable to begin or continue one's college education. Also, to provide financial assistance in an equitable manner, using scholarships, grants, loans and part time employment funded by federal, state and institutional resources. The mission of the Office of Financial Aid is to ensure that no student who can benefit from a Fayetteville State University education be denied that opportunity due to insufficient finances. The Office of Financial Aid administers a comprehensive array of programs (need and merit-based) to over 6,000 undergraduate, graduate, and doctoral students annually, committing and disbursing over $70 million dollars per year. In addition to administering all federal, state, and institutional financial aid funds for Fayetteville State University undergraduates, graduate students and doctoral students, the Office is responsible for receiving and monitoring all Title IV, state and institutional resources in a fiduciary manner. Additionally, this position determines eligibility to ensure compliance on the Federal, State, and Institutional levels. Seeks Primary Purpose of the Position: To provide exemplary financial aid counseling and customer service skills to students and the community. To advise students of the total financial aid application process in determining federal, state, and institutional eligibility. Minimum Education and Experience Requirements: Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Knowledge skills and abilities: Must have knowledge of Federal and State Financial Aid Regulations; must display excellent interpersonal and communication skills. Organized, efficient, team player, able to follow directions with minimal supervision. Preferred Qualifications: Graduation from a four-year college or university and one year of financial aid and/or general administrative experience involving public contact, oral and written communication, and the interpretation of program policy and procedures preferably in the field of teaching, student services, or a related educational capacity.
    $27k-31k yearly est. 2d ago
  • Community Liaison-ABA

    Discovery ABA

    Service coordinator job in Fayetteville, NC

    Job DescriptionEmbark on Your Next Big Adventure with Discovery ABA Community Liaison Role: Hybrid Remote with High Regional Travel Discover a Career With Purpose At Discovery ABA, we're explorers at heart-charting new paths to help children grow, learn, and thrive. Every child's journey is unique, and we're dedicated to guiding North Carolina families toward the support they need. We're seeking a Community Liaison-a natural connector, relationship builder, and storyteller-ready to open doors and create meaningful connections across the region. Your Mission As our Fayetteville-based Community Liaison, you'll be the face of Discovery ABA-introducing pediatricians, schools, behavioral health providers, and local organizations to the life-changing work we do. Whether you're grabbing coffee with a pediatric practice in Fayetteville, attending a community event, or connecting with referral partners throughout North Carolina, you'll be our local presence and trusted voice. On this journey, you will: Build and nurture relationships with pediatric providers, behavioral health professionals, schools, and referral partners Represent Discovery ABA at community events, site visits, and professional meetings throughout the region Share our mission in ways that resonate and inspire trust Respond promptly to incoming referrals to ensure families receive care without delay Work closely with our intake and clinical teams for smooth service onboarding Identify new outreach opportunities and untapped networks across the state Track outreach efforts and insights to guide our growth in North Carolina Requirements The Tools You'll Need Qualifications & Requirements: 2+ years of experience in ABA intake, healthcare operations, or marketing Proven success in referral-based business development, provider relations, or healthcare sales Background in pediatric services, behavioral health, or healthcare a strong plus Must have a reliable vehicle and be comfortable with frequent regional travel (mileage reimbursed) Highly organized with initiative, creativity, and strong interpersonal skills Benefits Why Join the Discovery ABA Crew? Competitive Salary: $50K-$65K depending on experience Benefits That Support You: Medical, Dental, Vision, 401(k) with company match, generous PTO & paid holidays Pathways for Growth: Join a fast-growing organization with room to advance Purposeful Impact: Every connection you make helps a child access the care they deserve This isn't just a job-it's an expedition with a mission. If you're ready to combine your professional strengths with a passion for helping families, let's start the journey together. Apply today and begin your adventure with Discovery ABA. Discovery ABA is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.
    $50k-65k yearly 27d ago
  • Student Engagement and Enrichment Coordinator

    FSU Job Site

    Service coordinator job in Fayetteville, NC

    Preferred Qualifications Experience in developing learning outcomes, and assessment plans and conducting assessment projects in accordance with CAS Standards, is preferred.
    $30k-44k yearly est. 60d+ ago
  • Licensed Placement Support Coordinator (Day shift):

    Carebridge 3.8company rating

    Service coordinator job in Fayetteville, NC

    #HealthyBlueCareTogetherCFSP Placement Support Coordinator $2,500 SIGN ON BONUS We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina residency is required! Location: We are currently seeking people throughout the State of North Carolina in the following DSS Regions: * Region 1 counties: Buncombe, Cherokee, Clay, Graham, Haywood, Henderson, Madison, Polk, Swain, Transylvania, Yancey, Macon, Jackson, Mitchell. * Region 2 counties: Alexander, Alleghany, Ashe, Avery, Burke, Caldwell, Catawba, Cleveland, Gaston, Iredell, Lincoln, McDowell, Rutherford, Watauga, Wilkes. * Region 3 counties: Alamance, Caswell, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Orange, Person, Randolph, Rockingham, Stokes, Surry, Yadkin. * Region 4 counties: Anson, Cabarrus, Harnett, Hoke, Lee, Mecklenburg, Montgomery, Moore, Richmond, Robeson, Rowan, Scotland, Stanly, Union. * Region 5 counties: Edgecombe, Franklin, Granville, Halifax, Johnston, Nash, Northampton, Pitt, Vance, Wake, Warren, Wayne, Wilson, Greene. * Region 6 counties: Bladen, Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Jones, Lenoir, New Hanover, Onslow, Pamlico, Pender, Perquimans, and Sampson * Region 7 counties: Beaufort, Bertie, Camden, Chowan, Currituck, Dare, Gates, Hertford, Hyde, Martin, Pasquotank, Perquimans, Tyrrell, and Washington. Travel within your assigned DSS Region is required. When you are not in the field, you will work virtually from your home. These roles are statewide field-based and requires you to interact with patients, members, or providers in person four to five days per week. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Placement Support Coordinator plays a critical role in the Foster Care team by ensuring that children are placed in appropriate and caring foster homes. This role requires excellent communication skills, empathy, and a strong sense of responsibility to match children with the most suitable foster families. The coordinator works closely with case managers, foster families, and other stakeholders to facilitate placements and provide ongoing support. How you will make an impact: * Perform case management telephonically and/or through home visits within the scope of licensure for special programs like Foster Care. * Assess and identify appropriate foster home placements considering each child's specific needs and circumstances. * Develop comprehensive care plans to address objectives and goals identified during assessments. * Facilitate pre-placement visits and introductions to help children and families transition smoothly. * Coordinate with internal and external resources to meet the integrated (physical and behavioral) whole person care needs of the member. * Maintain strong relationships with foster families, providing support and guidance throughout the placement process. * Support members' access to appropriate quality and cost-effective care, modifying plans as needed. * Maintain accurate records of placements and communications following organizational and legal requirements. For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: * Requires an active and current license as an LCSW, LCMHC, LPA, LMFT, or RN issued by the state of North Carolina. * Requires a MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing. * Requires three (3) years of experience providing care management, case management, or care coordination to individuals served by the child welfare system. Preferred: * Previous experience in foster care, social work, or related fields is strongly preferred. * Strong understanding of the foster care system and child welfare policies is strongly preferred. * Excellent interpersonal and communication skills, with an ability to work collaboratively is strongly preferred. * Proficiency in Microsoft Office Suite and experience with child welfare databases is strongly preferred. * Empathy, compassion, and a strong commitment to child welfare is strongly preferred. We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses #HealthyBlueCareTogetherCFSP Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $31k-41k yearly est. Auto-Apply 60d+ ago
  • Clayton Management

    Hwy 55 Burgers/Tiny Frog, Inc. (Nc

    Service coordinator job in Clayton, NC

    Job Description Hwy 55 is looking for a motivated and professional General Manager to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same. Responsibilities: Manage the restaurant operations, including scheduling, inventory management, and customer service. Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience. Develop and implement strategies to increase profitability and maintain financial stability. Foster a positive work environment that encourages teamwork, creativity, and open communication. Ensure compliance with all health and safety regulations, as well as company policies and procedures. Provide exceptional customer service and address customer complaints promptly and professionally. Monitor and analyze customer feedback to identify areas for improvement. Requirements: At least 3 years of experience in a similar role in the restaurant industry. Strong leadership skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Understanding of financial statements and restaurant operations. Knowledge of food safety regulations and best practices. Passion for the restaurant industry and commitment to delivering exceptional customer service. Culture fit, character, and drive are essential qualities we are looking for in our ideal candidate. We want someone who is excited about providing an exceptional experience to our customers. The successful candidate will be someone who is positive, energetic and has a can-do attitude. They will have excellent communication skills and be able to lead by example. We are looking for someone who is committed to our company values and is willing to work hard to achieve our goals. This is a salaried position with benefits and a quarterly 10% profit share bonus. The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees are former Hwy 55 General Managers who operated their stores at a high level. The opportunity to own your own business is available to ALL Hwy 55 employees. Check out this video to learn more about our in-house financing for franchisees: If you are a motivated, professional with restaurant management experience who is looking for a challenging and rewarding opportunity, we encourage you to apply. We look forward to hearing from you!
    $38k-56k yearly est. 22d ago
  • Intake Specialist

    Adapthealth

    Service coordinator job in Dunn, NC

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Intake Specialist The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist's schedules can vary based on the need of the branch. The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team. Essential Functions and Job Responsibilities: * Accurately enters referrals within allotted timeframe as established; meeting productivity and quality standards as established. * Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion. * Works with leadership to ensure appropriate inventory/services are provided. * Communicates with patients regarding their financial responsibility, collects payment and documents in patient record accordingly. * For non-Medicaid patients communicate with patients * Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered. * Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service. * Answers phone calls in a timely manner and assists caller. * Reviews medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered. * Demonstrates expert knowledge of payer guidelines and reads clinical documentation to determine qualification status and compliance for all equipment and services. * Works with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process. * Contacts patients when documentation received does not meet payer guidelines, provide updates, and offer additional options to facilitate the referral process. * Works with sales team to obtain necessary documentation to facilitate referral process, as well as support referral source relationships. * Must be able to navigate through multiple online EMR systems to obtain applicable documentation. * Works with insurance verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments. * Assume on-call responsibilities during non-business hours in accordance with company policy. * Lead Responsibilities: * Supervise and provide guidance to team members in daily operations and complex case resolution * Lead team meetings and facilitate training sessions for staff development * Monitor team performance metrics and productivity standards, providing feedback and coaching as needed * Serve as primary escalation point for difficult customer issues and complex regulatory compliance questions * Develop and implement process improvements and workflow optimization strategies * Coordinate with management on staffing needs, scheduling, and resource allocation * Conduct new employee onboarding and ongoing training programs * Maintain advanced expertise in Medicare guidelines, payer policies, and regulatory changes to guide team decisions * Prepare reports and analysis on team performance, trends, and operational metrics for management review * Maintains patient confidentiality and functions within the guidelines of HIPAA. * Completes assigned compliance training and other education programs as required. * Maintains compliance with AdaptHealth's Compliance Program. * Performs other related duties as assigned. Competency, Skills and Abilities: * Ability to appropriately interact with patients, referral sources and staff. * Decision Making. * Analytical and problem-solving skills with attention to detail. * Strong verbal and written communication. * Excellent customer service and telephone service skills. * Proficient computer skills and knowledge of Microsoft Office. * Ability to prioritize and manage multiple tasks. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to work independently as well as follow detailed directives * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction. Requirements Education and Experience Requirements: * High school diploma or equivalent required; Associate's degree in healthcare administration, Business Administration, or related field preferred * Related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. * Exact job experience is health care organization, pharmacy that routinely bills insurance or provides Diabetics, Medical Supplies, HME, Pharmacy or healthcare (Medicare certified) services * Specialist Level: (Entry Level): One (1) year of work-related experience * Senior Level: One (1) year of work-related experience plus Two (2) years exact job experience * Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: * Extended sitting at computer workstations with repetitive keyboard use; occasional standing, bending, and lifting to 10 pounds. * Professional office setting with variable stress levels during authorization deadlines, appeals processes, and urgent patient authorization needs. * Proficiency with computers, office equipment, payer portal systems, and healthcare software applications * Sustained concentration, diligence, and ability to manage confidential patient and insurance information with discretion. * Communication: Professional verbal and written communication skills for payer interactions and healthcare provider coordination at all organizational levels * Ability to work independently with minimal supervision and availability for extended hours when required. * Mental alertness to perform the essential functions of position.
    $26k-37k yearly est. 28d ago
  • Dental Front Desk / Patient Services Coordinator

    Clinton Family & Cosmetic Dentistry

    Service coordinator job in Clinton, NC

    Clinton Family & Cosmetic Dentistry (************************************ is searching for an experienced, dedicated, compassionate, and detail oriented Dental Front Desk / Patient Services Coordinator. We are growing and the current opening is for a permanent full-time position, working four (4) or five (5) days and approximately 35-40 hours per week. We are focused on providing exceptional patient care through a great patient experience. We also promote a team-oriented working environment comprised of individuals who provide the highest quality of dental care possible. We want our employees to have fun and enjoy their work! Offering patients a wide range of dental services including preventative, periodontal, pediatric, orthodontic, cosmetic, restorative, endodontic, and reconstructive dentistry. Applicant must have a strong work ethic as well as an outgoing, positive personality. Working interview required. This position requires the ability to communicate effectively with patients and teammates. It also requires excellent time management and organizational skills. Work experience in a dental office preferred. Dental Assistants looking to make a transition to front desk are also welcome to apply for this position. This position will be responsible for, but not limited to the following duties: answer phones answer patient questions confirm appointments verify dental insurance benefits establish and maintain relationships with all patients schedule patient appointments proactively work to fill hygiene and operative appointment openings check-in patients when they arrive review treatment plans and financing options with patients check-out patients when appointments are complete process payments for patients perform other front desk functions If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Competitive starting salary and benefits package offered. Joining the right practice can change your life and help redefine your career and personal success. Come join our dental family and help us continue changing the lives of our patients.
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • ADMISSIONS SPECIALIST NC

    Kids Peace Mesabi Academies

    Service coordinator job in Fuquay-Varina, NC

    Full Time NC CRISIS MANAGEMENT-60600(06000.60600) 400 WEST RANSON STREET Administrative/Clerical Evening-12hr shift; weekends/OT as needed The Admissions Specialists are responsible for prompt clinical review of all referrals for residential treatment, determining, as part of a committee, client's appropriateness for treatment, and for accessing client into the KidsPeace programs in a timely manner. Must attend 12 hours of Person Centered Thinking training prior to or within 90 days of hire. Bachelor's Degree in an appropriate discipline preferred. Background in psychology, social work, and/or counseling and/or demonstrated understanding of clinical needs of children and adolescents. Prior experience in sales and/or marketing beneficial. Valid driver's license and CPR/First Aid certifications are required. Must be at least 21 years of age. Bilingual English/Spanish preferred. Safe Crisis Management (SCM) Observer status required. SCM level 1 or 2 preferred. Read and interpret clinical reports included in referral packets and make accurate assessments of client's appropriateness for treatment. Coordinate and perform all intake and admissions functions in order to access clients for new programs. Interview, counsel and meet with the client, family and referral source to answer questions, gather necessary information and facilitate the client's smooth transition into a treatment unit. Demonstrate clinically sound and grammatically correct written communications. Complete all written communication in time frames directed by JCAHO and corporate mandates. Meet as part of a committee to determine the client's appropriateness for services and coordinate placement into an appropriate treatment unit. Schedule and participate in pre-placement clinical assessments in conjunction with treatment teams. Transport clients and families to KidsPeace or other agency for intake assessments or tours. Act as a liaison to assigned treatment center to monitor census changes, coordinate admissions and foster good interdepartmental/agency communication. Demonstrate computer literacy and perform necessary data entry as required by KidsPeace Information system. Maintain accurate records of telephone inquiries for Client Services and Leadership. Complete necessary paperwork and record keeping as required by Medical Assistance funding mandates. Demonstrate knowledge of all KidsPeace services and redirect callers to appropriate programs when necessary. Maintain positive customer relations with referral sources via personal contacts, appreciation letters. Market KidsPeace programs via telephone contacts, campus tours and conferences. Accompany Leadership on marketing calls as needed. Attend treatment center staff meetings to keep center staff appraised of admissions issues and corporate needs. Attend functions at an assigned center where appropriate to maintain a departmental profile and develop a sense of colleagueship. Conduct admissions-based in-service to center treatment teams as needed. Assist in the development of new procedures and policies to streamline admissions tasks and ensure timely admissions and cost-effective service delivery. Maintain awareness of the KidsPeace Continuum of Services and actively promote the internal transfer and referral of children and families whenever clinically indicated by attending bi-annual training on the continuum and communicating with associates between levels of care and actively seeking opportunities to share information about the continuum with consumers as evidenced by written documentation in the client record. All other duties as assigned by the Operations Manager.
    $26k-36k yearly est. 11d ago
  • Community One On One (MALE STAFF ONLY) Bladen County, Sampson County, Cumberland County

    Shinelight

    Service coordinator job in Bladenboro, NC

    We are looking for a dedicated and compassionate Direct Support Staff to join our team. The candidate will assist patients with day to day activities, monitor their behavior, record and collect data on patients' progress, and communicate with clients. You will provide support to the individuals that we serve in our homes and/or in the community. Other duties may include clerical and administrative duties. Our ideal candidate is an energetic professional with experience in supporting people with achieving their goals and outcomes. The ability to work as a member of a team, complete tasks as instructed, be receptive to new ideas, and problem solve. Have a belief that everyone can and must have an opportunity to learn and grow regardless of their disability. To be successful in this role, you will display a compassionate nature, empathy and discretion in your work. You should have excellent communication and time management skills and be able to develop and maintain relationships with clients, supervisors and colleagues. Prior experience in a behavioral health setting is advantageous. Requirements are, but not limited to: Experience in supporting people with disabilities. Valid Driver's License. Have a high school diploma or equivalent. Valid Auto insurance. Reliable Transportation. At least 18 years of age Responsibilities are: Provide direct care to clients in a One on One setting to implement skill acquisition and behavior reduction treatments as directed by the supervisor. Collect and record data on patient behavior. Collaborate and communicate and assist with the training of clients, parents and staff. Provide a safe and supportive environment for patients and family. Assist and support people with maintaining their health and well-being. Assist and support people with utilizing their community and its resources. Assist and support people with their direct services and making informed choices. Provide a safe and supportive environment for patients and family. Be an advocate for people with disabilities educating the community on how to interact with individuals who have disabilities. Maintain strict confidentiality Willing to travel within a 25 - 30 mile range SPECIFIC DUTIES AND RESPONSIBILITIES:1. PROGRAM SERVICES Provide information to team members obtained from meetings and assessments concerning the dreams, goals, strengths, and needs of the people you will support. Instruct people on strategies designed to help them achieve their goals and realize their personal outcomes. In both informal and formal settings, document the results for future use in determining progress in reaching set goals. Assist patients with managing their finances, maintenance and protection of personal belongings, arranging for transportation, and how to be active in the community. Assist patients with maintaining their homes, yards, and vehicles in compliance with health, safety, and company standards. Support patients with personal appearance to include education on hygiene and grooming. 2. HEALTH SERVICES Monitor and document health information continuously so that complete and accurate patient information is available in case of an emergency. Assist patients with administering their medications, scheduling/attending appointments, and understanding instructions given by health care providers. Meet patients' nutritional needs by encouraging them to eat healthy, follow dietary restrictions set forth by their physician, and prepare meals set in place by their dietician as needed. 3. GENERAL RESPONSIBILITIES Be sure to adhere to scheduled work hours. If an emergency occurs (accident, hospitalization, death in family), notify your supervisor prior to your work shift. Maintain patients' and workplace confidentiality. Employees will abide by all Shine Light policies and procedures. Employees will maintain a positive and professional attitude when interacting with patients, employees, and persons employed by Shine Light. In an effort to ensure the health, welfare, and safety of our people keep an open line of communication between co-workers, supervisors, and other necessary individuals. Other duties and responsibilities may be assigned on a case to case basis
    $29k-41k yearly est. 60d+ ago
  • Patient Services Coordinator

    First Choice Community Health Centers 4.2company rating

    Service coordinator job in Lillington, NC

    Job Description Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned. Powered by JazzHR 3XoFL2wIwM
    $30k-38k yearly est. 2d ago
  • Coordinator for Student Success

    Methodist University 4.1company rating

    Service coordinator job in Fayetteville, NC

    The Coordinator for Student Success supports student achievement by providing academic coaching, coordinating key support services, and building meaningful relationships with students. Reporting to the Assistant Director of One Stop Academic Support, this position collaborates with campus partners, faculty, advisors, and athletics to promote student progress and timely intervention. The coordinator also manages the daily operations of CHAMPS (athletic study hall) and supervises the student employees who staff it. Primary Duties and Responsibilities * Provide proactive outreach and individualized academic success coaching and plans to at-risk and Academic Warning students within an assigned caseload, connecting them with appropriate interventions and support. * Collaborate with faculty and staff for student intervention, outreach, and assistance to at-risk students. * Collaborate with campus partners to support students on Academic Warning status. * Work closely with professional academic and career advisors on student referrals and advise on responses to early alert system reports. * Connect students to appropriate resources and provide support for, and coordination of, daily operations within the Academic Support Department. * Oversee the daily operation and management of the athletic study hall and supervise, train, schedule, and support the student employees who staff it, including hiring and performance guidance. * Work collaboratively with the athletic department to align academic expectations and communicate regarding study hall participation and performance. * Maintain ongoing communication and collaboration with athletic academic coaches and coordinate with coaches and athletic staff on academic programs, student support initiatives, and intervention efforts. * Oversee and lead university-wide and discipline-specific presentations, workshops, and programs centered on academic support and student success. * Maintain and research best practices and theories associated with academic support, including writing centers, tutoring, supporting at-risk students, and accessibility and disability services. * Understand that although the role is primarily 8:00-5:00, occasional evening or weekend work may be required to successfully run programs, participate in campus events, or respond to student needs. * Perform other duties as assigned.
    $31k-39k yearly est. 2d ago
  • Student Leadership and Civic Engagement Coordinator

    FSU Job Site

    Service coordinator job in Fayetteville, NC

    Preferred Qualifications 3- 5 Years of experience working with a leadership development and civic engagement program.
    $30k-44k yearly est. 60d+ ago
  • Sales / School Admissions Advisor - Immediate Hiring (Full-Time)

    Quality Talent Group

    Service coordinator job in Four Oaks, NC

    Job DescriptionSales / School Admissions Advisor Our client is an industry - leading transportation and logistics company with $3.3 billion in annual revenue, operating across the United States, Mexico, and Canada. With nearly 14,000 associates and a modern fleet supported by innovative technology, they're committed to operational excellence, safety, and sustainability. The company values diversity, equity, and inclusion, creating a workplace culture focused on integrity and professional growth. Why join this team? Immediate full-time position Competitive wages (bi-weekly) + commission Medical, dental, and vision insurance Company-paid life and AD&D insurance Additional optional insurance plans Paid vacation and sick time Employee perks program Opportunities for advancement 401(k) plan Stock purchase plan Disability coverage Requirements Basic computer skills required Ability to communicate program information professionally Ability to work in an office and school setting High school diploma or equivalent (college degree preferred) Ability to obtain and maintain state-required licensure Demonstrated skills to successfully enroll students Ability to pass a pre-employment drug screen Salesforce or CRM experience preferred What you'll do Communicate with leads and inquiries to enroll prospective students into the Commercial Truck Driver Training Program. Explain program details, including mission, goals, and course offerings. Support individuals seeking career advancement through training opportunities. Maintain accurate records using CRM tools such as Salesforce. Work professionally within an office and school environment. Apply now to help students start new careers and join a team that rewards performance!
    $34k-71k yearly est. 22d ago
  • Clayton Management

    Hwy 55 Burgers/Tiny Frog

    Service coordinator job in Clayton, NC

    Hwy 55 is looking for a motivated and professional General Manager to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same. Responsibilities: Manage the restaurant operations, including scheduling, inventory management, and customer service. Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience. Develop and implement strategies to increase profitability and maintain financial stability. Foster a positive work environment that encourages teamwork, creativity, and open communication. Ensure compliance with all health and safety regulations, as well as company policies and procedures. Provide exceptional customer service and address customer complaints promptly and professionally. Monitor and analyze customer feedback to identify areas for improvement. Requirements: At least 3 years of experience in a similar role in the restaurant industry. Strong leadership skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Understanding of financial statements and restaurant operations. Knowledge of food safety regulations and best practices. Passion for the restaurant industry and commitment to delivering exceptional customer service. Culture fit, character, and drive are essential qualities we are looking for in our ideal candidate. We want someone who is excited about providing an exceptional experience to our customers. The successful candidate will be someone who is positive, energetic and has a can-do attitude. They will have excellent communication skills and be able to lead by example. We are looking for someone who is committed to our company values and is willing to work hard to achieve our goals. This is a salaried position with benefits and a quarterly 10% profit share bonus. The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees are former Hwy 55 General Managers who operated their stores at a high level. The opportunity to own your own business is available to ALL Hwy 55 employees. Check out this video to learn more about our in-house financing for franchisees: If you are a motivated, professional with restaurant management experience who is looking for a challenging and rewarding opportunity, we encourage you to apply. We look forward to hearing from you!
    $38k-56k yearly est. 60d+ ago
  • Intake Specialist

    Adapthealth

    Service coordinator job in Dunn, NC

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Intake Specialist The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist's schedules can vary based on the need of the branch. Job Duties: * Enters referrals within allotted timeframe as established; meeting productivity and quality standards as established. * Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion. * Accurately enters referrals into appropriate system based on the type of referral obtained. * Works with local branch leadership to ensure appropriate inventory/services are provided. * Assists with other regional team functions, as necessary. * For non-Medicaid patients communicates with patients their financial responsibility, collects payment and documents in patient record accordingly. * Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service. * Answers phone calls in a timely manner and assists caller. * For non-Medicaid patients communicates with patients Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered. * Must be an expert at payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Responsible for working with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process. * Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. * Works with sales team to obtain necessary documentation to facilitate referral process as well as support referral source relationships. * Must be able to navigate through multiple online EMR systems to obtain applicable documentation. * Works with verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments. Competency, Skills and Abilities: * Ability to appropriately interact with patients, referral sources and staff. * Decision Making * Analytical and problem-solving skills with attention to detail * Strong verbal and written communication * Excellent customer service and telephone service skills * Proficient computer skills and knowledge of Microsoft Office * Ability to prioritize and manage multiple tasks * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Requirements Minimum Job Qualifications: * High School Diploma * One (1) year work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. * Exact job experience is considered any of the above tasks in a Medicare certified HME, IV or HH environment that routinely bills insurance. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $26k-37k yearly est. 42d ago
  • ADMISSIONS SPECIALIST NC

    Kids Peace Mesabi Academies

    Service coordinator job in Fuquay-Varina, NC

    Full Time NC CRISIS MANAGEMENT-60600(06000.60600) 400 WEST RANSON STREET Administrative/Clerical Evening-12hr shift; weekends/OT as needed The Admissions Specialists are responsible for prompt clinical review of all referrals for residential treatment, determining, as part of a committee, the client's appropriateness for treatment, and for accessing client into the KidsPeace programs in a timely manner. Must attend 12 hours of Person Centered Thinking training prior to or within 90 days of hire. Bachelor's Degree in an appropriate discipline preferred. Background in psychology, social work, and/or counseling and/or demonstrated understanding of clinical needs of children and adolescents. Prior experience in sales and/or marketing beneficial. Valid driver's license and CPR/First Aid certifications are required. Must be at least 21 years of age. Bilingual English/Spanish preferred. Safe Crisis Management (SCM) Observer status required. SCM level 1 or 2 preferred. Read and interpret clinical reports included in referral packets and make accurate assessments of client's appropriateness for treatment. Coordinate and perform all intake and admissions functions in order to access clients for new programs. Interview, counsel and meet with the client, family and referral source to answer questions, gather necessary information and facilitate the client's smooth transition into a treatment unit. Demonstrate clinically sound and grammatically correct written communications. Complete all written communication in time frames directed by JCAHO and corporate mandates. Meet as part of a committee to determine the client's appropriateness for services and coordinate placement into an appropriate treatment unit. Schedule and participate in pre-placement clinical assessments in conjunction with treatment teams. Transport clients and families to KidsPeace or other agency for intake assessments or tours. Act as a liaison to assigned treatment center to monitor census changes, coordinate admissions and foster good interdepartmental/agency communication. Demonstrate computer literacy and perform necessary data entry as required by KidsPeace Information system. Maintain accurate records of telephone inquiries for Client Services and Leadership. Complete necessary paperwork and record keeping as required by Medical Assistance funding mandates. Demonstrate knowledge of all KidsPeace services and redirect callers to appropriate programs when necessary. Maintain positive customer relations with referral sources via personal contacts, appreciation letters. Market KidsPeace programs via telephone contacts, campus tours and conferences. Accompany Leadership on marketing calls as needed. Attend treatment center staff meetings to keep center staff appraised of admissions issues and corporate needs. Attend functions at an assigned center where appropriate to maintain a departmental profile and develop a sense of colleagueship. Conduct admissions-based in-service to center treatment teams as needed. Assist in the development of new procedures and policies to streamline admissions tasks and ensure timely admissions and cost-effective service delivery. Maintain awareness of the KidsPeace Continuum of Services and actively promote the internal transfer and referral of children and families whenever clinically indicated by attending bi-annual training on the continuum and communicating with associates between levels of care and actively seeking opportunities to share information about the continuum with consumers as evidenced by written documentation in the client record. All other duties as assigned by the Operations Manager.
    $26k-36k yearly est. 11d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Fayetteville, NC?

The average service coordinator in Fayetteville, NC earns between $28,000 and $59,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Fayetteville, NC

$41,000

What are the biggest employers of Service Coordinators in Fayetteville, NC?

The biggest employers of Service Coordinators in Fayetteville, NC are:
  1. Brock Cabinets
  2. Taylor Enterprises
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