Service coordinator jobs in San Juan, PR - 22 jobs

The Project Consultant is an entry-level project management role that manages deliverables throughout the implementation project, including milestones and project schedule. The qualified candidate will support the selection, placement, and resourcing of trainers across multiple training locations. The position works collaboratively with managers and cross-functional teams to ensure training programs are staffed appropriately and delivered effectively. In addition to trainer resourcing, the role provides support in data collection, information exchange, training operations, and other project-related tasks as a member of a continuum of support on the VA project. Must be U.S. citizen and be able to obtain a Public Trust clearance once hired. Able to work irregular hours as needed and allowed by local regulations, including weekends and minimal yearly travel up to 25%. Those residing in the Kansas City, MO metropolitan area and within 50 miles of the Oracle location are not eligible for as a remote worker. Qualifications: Work involves problem solving with assistance and guidance in understanding and applying company policies and processes. Gaining competence in own area and acquiring a higher-level understanding of independent role, processes and procedures. · Bachelor's degree or equivalent experience in a related field. · 2-4 years of project coordination, resource scheduling, or related experience preferred. · Exceptional attention to detail with strong recall ability for names, numbers, and scheduling data. · Proficiency in Microsoft Excel (advanced skills preferred, including data analysis, reporting, and use of formulas/pivot tables). · Ability to learn and use Oracle Proprietary people management tools effectively. · Strong organizational and communication skills; able to collaborate effectively across teams. · Problem-solving ability with guidance; eagerness to learn and grow within project management and training operations. **Responsibilities** Responsibilities · Manage complex client relationships with a high degree of variability, requiring influence to achieve the targeted outcomes. · Coordinate with project stakeholders to define scope and delivery plans associated with new requests · Coordinate the selection and placement of trainers to support training delivery across locations. · Partner with internal teams to manage trainer resourcing, scheduling, and deployment needs. · Support inter-team collaboration around trainer selection, training execution, and resource allocation. · Present at multiple levels to explain proactive next steps or recommendations against project objectives · Track and manage project milestones, timelines, and deliverables; escalate risks or delays as needed. · Collect, analyze and disseminate relevant data to support project decisions, ensuring accuracy and consistency. · Provide administrative support for training logistics, including travel coordination and communication with managers. · Maintain detailed records of trainer assignments, schedules, and resources. · Apply consistency and best practices while aligning work with customer standards and defined project scope. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About the Role As a Group Leader, you will be the primary liaison and guide for groups of MBA students and professors visiting San Juan Puerto Rico. This role involves much more than just guiding; you'll be responsible for making their experience in San Juan Puerto Rico informative, seamless, and memorable. Working directly with our clients, you'll lead them to business meetings, guide them on cultural tours, and share your passion and knowledge about the city, providing them with unique insights into San Juan Puerto Rico business environment and cultural heritage. In addition, you'll manage and coordinate final logistics for each group's activities, which include communicating with bus drivers, reconfirming business meetings, managing dietary restrictions in group meals, and quickly resolving any unexpected issues that arise. We're looking for resourceful, knowledgeable, and enthusiastic freelancers available on a project basis to work with us whenever groups are in town. This position requires flexibility, as groups typically stay for a full week, and schedules often include evenings and weekends. Key Responsibilities: Serve as the primary point of contact for each group from arrival to departure. Guide and engage participants through business meetings, cultural tours, and local experiences. Coordinate logistics such as transportation, meeting confirmations, and dining arrangements. Quickly address and resolve any unexpected issues to ensure smooth operations and client satisfaction. Requirements: Certified Tour Guide License is a plus. Passion for San Juan Puerto Rico: Enthusiastic about sharing the destination's unique history, culture, and local insights with international visitors. In-depth Local Knowledge: Extensive knowledge of the destination's demographics, economy, business scene, culture, and neighborhoods. Fluent English Communication: Strong verbal communication skills to effectively engage with an international audience. Excellent Time Management: Punctual, reliable, and attentive to detail. Group Leadership Skills: Confident in leading groups using both public and private transportation. Client-focused Approach: Committed to delivering outstanding client satisfaction. Proactive and Independent: Able to take initiative, solve problems independently, and manage time effectively. Why Join Us? This role offers a unique opportunity to connect with diverse international groups and share your knowledge and love San Juan Puerto Rico. As a project-based freelancer, you'll enjoy the flexibility to balance this role with other commitments while gaining valuable experience in cross-cultural engagement and client relations. Austral Group is an Equal Opportunity Employer. We are committed to fostering a diverse, equitable, and inclusive workplace where everyone -- regardless of race, color, sex, age, ethnic or national origin, sexual orientation, marital status, religious or political beliefs, disability or gender identity -- feels a sense of belonging. We believe diversity is key to unlocking new perspectives and innovation, and our global team reflects a wide range of cultural, ethnic, educational, and professional backgrounds. Together, we celebrate differences and collaborate across borders to drive creativity and growth.

Review prospective admissions against approved admission criteria, policies and procedures. Initiate contact to gather required clinical and demographic data from patient and other sources. Respond promptly to inquiry calls. Schedule assessments. Conduct pre-admission assessments. Assist prospective patients and significant others in seeking treatment. Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission. Coordinate with referral sources. Coordinate transportation arrangements for patients. Responsible for maintaining all the documentation involved with the admissions process.

Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents. Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). **************************************** ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs. **Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.** **Position Summary** The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts: - Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training - Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters - Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities. DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations. This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected. **Job Duties and Responsibilities** + Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence + Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs. + Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad. + Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies. + Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts. + Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations. + Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles. + Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing. + Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision. + Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience. + Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals. + Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation. + Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits. + Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism. + Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc. **Requirements/Qualifications:** + Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree. + Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred. + Intimate knowledge of Hizballah and other Iranian-backed proxies. + Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena. + Experience working overseas with high-ranking senior government officials. + Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations. + Experience working with professional development networks in law enforcement. + Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security; + At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions; + Proven ability to exercise a high degree of professional judgement and diplomacy at all times; + Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months); + Experience working in rapidly changing environments and flexibility. + Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

In general, the Key Accounts Case Manager will be responsible for the following tasks: Review and interpret prescriptions to ensure appropriate therapies. Review medication policies to ensure compliance with requirements for billing purposes. Transcribe prescription data in preparation for Pharmacist verification. Contact all new patients to inform them of prior authorization requirements and welcome them to Alivia Specialty Pharmacy. Gather all necessary information and documents to support the approval request to the Health Plan or PBM. Communicate and send necessary documents to insurance companies or other payers to fulfill prior authorization requirements. Answer incoming pharmacy calls with excellent customer service standards and follow up on pending internal or external tasks. Meet the quantitative and qualitative production standards set by management. Obtain the patient's medication list for DUR research. Submit and review prescription drug insurance claims to be delivered to patients and providers. Refer to the Patient Assistance Program department in cases where the patient cannot afford deductibles. Develop relationships and act as a liaison with physicians, patients, infusion centers, manufacturers, and Patient Assistance Programs. Identify and resolve rejected requests by health plans, including facilitating access to comparable medication regimens; refer to pharmacist in case of potential pharmaceutical alternatives. Monitor assistance balances for each enrolled patient to ensure funding is available through the completion of therapy (e.g., financial aid). Communicate medication deductible as applicable. Maintain continuous communication with the medical office and/or infusion center. Identify and follow up on refill dates to ensure patients receive medications on time in accordance with the treatment plan. Other duties: perform or assist with any operation as needed to maintain workflow and meet timelines and quality standards; participate in meetings and working groups prepared by management or colleagues; stay updated on new developments, requirements, and policies. Escalate any extraordinary situation to the supervisor or manager; availability to attend weekly meetings. Other duties as assigned by the supervisor. Minimum Requirements: Experience in Case Management. Ability to communicate in English, including reading comprehension, verbal communication, and written communication. Exemplary communication, customer service, and relationship-building skills with clients; including listening, speaking, and writing in both Spanish and English. Associate Degree as Pharmacy Technician is required. Valid Pharmacy Technician license is required. Specialized training in benefits access and pharmacy/medical requirements is preferred. EEOC F/M/D/V

Ponce Neighborhood Housing Services, Inc. (hereinafter referred to as Ponce NHS) is a nonprofit organization incorporated in 1993 with more than 31 years of experience working collaboratively with community leaders, financial institutions, nonprofit organizations, foundations, and state and federal government agencies. The mission of Ponce NHS is to strengthen the communities of Puerto Rico through housing development, community education, and financial education, while its vision focuses on serving as an effective solution that enables individuals and families to enjoy a dignified, safe, and socioeconomically stable community environment. Ponce NHS has built a solid and distinguished trajectory in the provision of housing-related services, offering comprehensive guidance in homeownership, housing preservation and foreclosure prevention, healthy financial management, and financial education. Through first-time homebuyer workshops and individualized housing counseling, the organization has assisted more than 10,000 families over the past 31 years in achieving their goal of homeownership. In addition, Ponce NHS provides ongoing servicing and maintenance of its client loan portfolio. Structurally, the organization is composed of two main departments: the Housing Department and the Community Development Department. The Housing Counseling Department administers five core programs, including Home Acquisition, Preservation, and Conservation; Financial Education and Training; Homebuyer Relief; Create Your Own Empirical Credit; and the Affordable Home Acquisition Program. Meanwhile, the Community Development Department oversees key initiatives such as Community Development and Leadership Empowerment, Housing Rehabilitation and Reconstruction, Strengthening Your Finances and Entrepreneurship for the Future, the AmeriCorps VISTA Program, and the Internship and Volunteer Program. Further help on this page can be found by clicking here. Member Duties : The VISTA Member will build PNHS's organizational capacity by supporting community education, outreach, and data-driven planning efforts. Activities include coordinating community workshops, assisting with community data collection and analysis, conducting needs assessments, and identifying service gaps to inform program planning. The member will foster partnerships with community organizations and stakeholders, support volunteer-led initiatives, and strengthen community empowerment and sustainability efforts. These activities will enhance PNHS's ability to address poverty and improve services in underserved communities beyond the VISTA term. Program Benefits : Choice of Education Award or End of Service Stipend , Training , Health Coverage* , Childcare assistance if eligible , Living Allowance , Local Travel Expense , Relocation Allowance . Terms : Permits attendance at school during off hours , Permits working at another job during off hours , Car recommended . Service Areas : Community and Economic Development , Children/Youth , Public Safety , Community Outreach , Neighborhood Revitalization , Housing , Homelessness , Disaster Relief , Environment , Education , Elder Care , Technology , Hunger , Health , Entrepreneur/Business , Ex-Offender Reentry . Skills : Environment , Social Services , Counseling , Disaster Services , Non-Profit Management , Teaching/Tutoring , Community Organization , Law , Conflict Resolution , Leadership , Fund raising/Grant Writing , Communications , Public Speaking , Youth Development , Local Travel Expense , Computers/Technology , General Skills , Urban Planning , Education , Writing/Editing , Public Health , Business/Entrepreneur , Team Work , Trade/Construction , Recruitment .

Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Regular Your Role at Sephora: As a Sales and Service Coordinator, you'll play a key role in creating an elevated in-store experience. With a strong client-first mindset, you'll support daily operations, coordinate services and events, and help drive sales through exceptional service and team support. If you're passionate about beauty and love leading by example, this is your moment to Belong to Something Beautiful. Key Responsibilities * Coordinate services and events Manage schedules for services, events, and team coverage to ensure a seamless client experience * Support team development Assist coaching team members to enhance service skills, promote loyalty programs, and support brand initiatives * Deliver exceptional service Provide personalized client experiences and contribute to achieving sales goals * Execute daily operations Support inventory management, store standards, cash handling, and administrative tasks * Maintain visual standards Assist with visual merchandising to ensure the store reflects Sephora's brand and promotional guidelines * Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered * Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience for all Flexible Scheduling and Reliability * Must meet the required minimum number of weekly shifts/hours * Full Time: 30-40 hours/week * Part Time: 15-29 hours/week * Be available during peak retail operations (nights, weekends and holidays) * Punctuality and consistent attendance Qualifications/Experience * 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused service environment * Passion for client service, teamwork, and supporting team development * Ability to coach and guide store team members effectively * Excellent communication and interpersonal skills * Comfortable in a fast-paced environment with a strong client focus * Quick learner with ability to absorb and share product knowledge * Physically able to lift and carry up to 50 pounds as needed While at Sephora, you'll enjoy Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found Here $18.20 - $24.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Opening Statement Client Service Coordinator ("CSC") The Client Service Coordinator ("CSC") is a key role in the hospital supporting the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, ensuring great communication with colleagues and clients, and coordinating the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. __________________________________________________________________ Perfil del coordinador de servicio al cliente (CSC) El coordinador de servicio al cliente (Client Service Coordinator, CSC) cumple una función clave para apoyar el flujo de clientes y mascotas en el hospital, maximiza la productividad del equipo médico veterinario, garantiza una comunicación fluida con los colegas y clientes, y coordina el cuidado de los clientes y las mascotas de manera alegre, cordial, amigable y eficaz, lo que motiva a los clientes para que regresen y recomienden el lugar a sus amigos y familiares. Description - External The right person for this job takes great enjoyment in: · Providing exceptional professional service for every client with each encounter and ensuring clients are retained while you promote the value of service. · Educating clients and promoting hospital services such as our preventive care Optimum Wellness Plans and is most comfortable selling services to clients. · Assisting clients by ensuring prompt service, completing required documentation, and providing all necessary post visit instructions and information. · Following proper opening and closing procedures including balancing of cash drawer. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. Banfield offers all associates a generous benefits package including, paid time off and Optimum Wellness Plans for your pets. If you want to become an integral part of an effective team that allows you to put your love of pets to work and are looking for a career with a growing company that cares about the families and pets we serve, please visit Banfield.com/Careers and apply today for an opportunity in your area. We look forward to speaking with you about your desire to join Banfield and make a better world for pets! · You embrace the Five Principles of Banfield/Mars of Quality, Responsibility, Mutuality, Efficiency, and Freedom. · You believe preventive care is the best and only way to achieve a long and healthy life for each pet. · You embrace and thrive on providing exceptional client and pet experiences. · You are available to work weekends and evening shifts. · You are comfortable working in an environment with loud noise and strong smells. · We are a drug-free, smoke-free, equal opportunity employer. · You are 18 years or older Are You Passionate About Preventive Pet Care? Apply Today! ___________________________________________________________________ La persona adecuada para este trabajo debe disfrutar las siguientes tareas: · Proporcionar un servicio profesional y excepcional para todos los clientes con cada encuentro y fidelizar a los clientes al mismo tiempo que promueve el valor del servicio. · Educar a los clientes y promover los servicios hospitalarios, como nuestros planes de cuidado preventivo Optimum Wellness Plans, y sentirse cómoda al vender servicios a los clientes. · Ayudar a los clientes a garantizar un servicio inmediato, completar la documentación necesaria, y proporcionar todas las instrucciones y la información necesarias posteriores a la visita. · Seguir los procedimientos adecuados de apertura y cierre, incluido el balance de la caja registradora. Una carrera en Banfield significa que usted trabajará en el campo del cuidado de la salud de mascotas junto con expertos de la industria y podrá marcar una diferencia en las vidas de las mascotas y los clientes que atendemos a través de la educación a los clientes y de una comunicación eficaz. Trabaje en un equipo divertido, con una clara trayectoria profesional que usted puede lograr si su meta es crecer y aprender continuamente. Banfield ofrece a todos sus empleados un generoso paquete de beneficios, que incluye licencias con goce de sueldo y planes Optimum Wellness Plans para sus mascotas. Si desea formar parte de un equipo eficaz que le permita demostrar su amor por las mascotas y desea desarrollarse en una empresa en crecimiento que se preocupa por las familias y las mascotas, visite el sitio Banfield.com/Careers y postúlese hoy mismo para obtener una oportunidad en su área. Esperamos hablar con usted acerca de su deseo de unirse a Banfield y hacer un mundo mejor para las mascotas. · Adopta los cinco principios de Banfield/Mars: calidad, responsabilidad, reciprocidad, eficiencia, y libertad. · Cree que el cuidado preventivo es la mejor forma y la única de lograr que todas las mascotas tengan una vida larga y saludable. · Busca con esmero proporcionar experiencias excepcionales a los clientes y las mascotas. · Está disponible para trabajar los fines de semana y los turnos de noche. · Se siente cómodo al trabajar en un ambiente con ruidos y olores fuertes. · Somos empleadores que ofrecen un ambiente de trabajo libre de drogas, libre de humo, y con igualdad de oportunidades. · Tiene más de 18 años. Es un apasionado del cuidado preventivo de mascotas? Postúlese hoy mismo. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Responsibilities Ubicacion: Ponce * The program Coordinator is responsible for managing the day to day operations and marketing of the Partial Hospital. Responsible for the daily census, quality of the program and personnel matters. * Overall administration of the partial hospital that includes direction staffing, supervision, organization, policies and procedures, and standards of practice of the Partial * Monitors the quality and appropriateness of patient care services offered through the development of an ongoing quality assurance plan. Qualifications * Masters in Clinical in Social Work. * Five (5) or more years experience in managing an organization including responsibilities for marketing, budgeting and personnel. * Bilingual (English and Spanish) First Hospital Panamericano, es un centro de salud de primer nivel que ofrece tratamiento individualizado de salud mental y de adicción para adultos en un entorno seguro y privado. Nuestros servicios para individuos incluyen programas especializados. FIRST HOSPITAL PANAMERICANO indudablemente promueve la innovación y excelencia en la Salud Mental en Puerto Rico. Nuestro sistema ofrece acceso a la mayoría de los niveles de cuidado de salud mental y está disponible para proveerte servicios de alta calidad cerca de ti en las áreas geográficas de la isla. Visite nuestro sitio web para obtener más información sobre nuestro hospital y nuestros servicios: **************************** EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.

Job Description: GENERAL JOB INFORMATION JOB TITLE: Coordinator - Hospital DivisionDEPARTMENT: Hospital DivisionIMMEDIATE SUPERVISOR: Manager - Hospital DivisionCLASSIFICATION: Non-Exempt Coordinate all service requests received via phone calls or emails, following established procedures, maximizing Division resources, and ensuring a high level of customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Handle daily customer communications (e. g. , phone calls, text messages, and emails) requesting service for hospital equipment, in order to:a. Prepare and send a service quotation to the client when there is no active contract. b. Verify whether the service is covered under warranty. c. Forward the approved quotation to the Credit and Accounts Receivable unit to arrange payment. d. Create the service call in Salesforce. e. Assign the call to the appropriate Technician based on availability, training, and location relative to the client. Obtain complete information about the equipment issue by contacting the client as needed, ensuring accurate documentation of the call in Salesforce. Verify that the Technician has completed the service closure process in Salesforce. Invoice clients for completed services through Acumatica, ensuring accuracy (including sales tax) and sending the invoice via email. Create and maintain an updated list of equipment in Salesforce, including:a. Entering sold equipment information once the Customer Service department sends the notification email. b. Inputting data under the ASSET tab. c. Creating service records in Salesforce for customer-owned equipment not purchased from Bionuclear. Maintain an Excel spreadsheet listing all installed equipment and their required maintenance frequency as indicated by the manufacturer. Coordinate preventive maintenance (PM) with clients and schedule them in Salesforce, assigning appropriate personnel and ensuring full compliance with each equipment's maintenance calendar. Prepare quotations for parts, services, and maintenance outside contract scope, as requested by the Technician and/or client. Assist Division personnel (Service Technicians, Sales Consultants, Applications Specialists, and the Manager) with the necessary arrangements to complete customer services, including but not limited to: parts requests and availability, demos, services, client training certificates, and customer communications. Create contract information in Acumatica to process monthly billing on the first day of the month and send it to both the client and the Credit and Accounts Receivable Supervisor. Manage multimeter certifications as follows:a. National Standard:i. Assign the instrument pickup to the Service Technician. ii. Record the certification expiration date in Salesforce once picked up. iii. Create an Outlook alert, copying the Senior Service Technician and the Division Manager, indicating the next calibration date. b. Southeastern Biomedical:i. Request certification cost quotation from the supplier. ii. Send the quotation to the Division Manager for approval. iii. Forward the approved quotation to the Purchasing Department to generate the Purchase Order (P. O. ) and prepare shipment once approval is confirmed. iv. Enter calibration expiration information in Salesforce upon instrument return. v. Create an Outlook alert copying the Senior Service Technician and the Division Manager. Identify and assign Technicians for customer site visits and installation or demo project setup. Create new customer records in Salesforce:a. Verify if the customer exists in the database; if not, send the “New Customer HC” form. b. Enter customer data upon receipt of the completed form. c. Notify Customer Service to request the customer number (HC). d. Prepare a quotation based on customer requirements. e. Send the quotation to the client and, once approved, generate the service order. Coordinate equipment pickup, transfer, or relocation (including demos or loaners) by:a. Contacting the client to confirm details and availability. b. Assigning the appropriate Technician. c. Creating the service in Salesforce. d. Closing the service cycle in Acumatica. e. Issuing the invoice as applicable. Manage warranty claims with suppliers (parts and/or services):a. Receive specifications from the Technician for the claim. b. Enter the claim in the supplier portal. c. Notify the supplier via email of the claim submission. d. Create the service call and assign the Technician once the part is received. e. Prepare part orders and sales requests as follows:i. Compile a detailed list of required parts in Excel. ii. Request quotations from external suppliers as needed. iii. Send the list to the Division Manager for approval. iv. Forward approved requests to the Purchasing Department (“Purchasing” group). v. Follow up with Purchasing until all purchase orders are received. vi. Generate service invoices and send them to clients via email or physical document. vii. Send the final invoice to the Finance Department's Credit and Accounts Receivable unit based on the true equipment cost. Ensure strict adherence to the Division's instructions, guidelines, and specifications when executing coordination tasks. Process equipment sales as follows:a. Verify the supplier's installed base list (Excel) to check if the client is registered in the PEGA portal. b. If not, provide supplier with client name, employer ID, address, and phone, along with W9 and Merchant Registration. c. Once confirmed, email GE's “Installed Base” group the equipment serial number and the Technician's report (SA from Salesforce). Create new parts in the Acumatica platform. Notify clients when the supplier issues an equipment recall:a. Send the client the authorization document to process the recall. b. Assign the appropriate Technician to perform the recall service. c. Send the supplier the Technician's SA report and client authorization to confirm closure. d. Process a zero-dollar invoice for the recall in Acumatica. Perform administrative tasks for the department, including but not limited to: answering and making calls, taking and relaying messages, copying, scanning, filing, distributing correspondence, and other related duties. Coordinate participation of Hospital Division staff in conventions, including:a. Creating a checklist of all requirements. b. Sending the checklist to the Project Management Department with all relevant details. c. Organizing promotional material quantities for distribution. d. Requesting placement of materials in warehouse aisle “S. ”e. Invoicing convention equipment in Acumatica to record movement. f. Verifying placement with the Project Messenger. g. Upon completion, confirming return and counting promotional materials. h. Sending a final checklist to Project Management confirming returns and status. i. Removing the invoice in Acumatica to reflect equipment return to inventory. Actively contribute to maintaining the company's mission and achieving its vision, exemplifying Bionuclear's culture of efficiency, values, and commitment to superior internal and external customer service. INCIDENTAL DUTIES AND RESPONSIBILITIES Identify misplaced equipment, parts, or documents and follow up with relevant personnel to maintain organization within the Hospital Division. Cover Receptionist duties during lunch breaks or as needed to support the Administration Department. Participate in cycle and/or annual inventories by counting warehouse parts (009) and entering results in Acumatica, in coordination with the Inventory Coordinator. Coordinate participation of Division personnel in trainings and development activities (e. g. , flight reservations, car rentals, lodging, expenses). Attend and/or coordinate meetings, trainings, and professional development activities as required. Coordinate, receive, and host visitors, including assisting with equipment transfer and installation between company facilities in coordination with other departments. Handle customer calls regarding complaints or improvement opportunities and refer them appropriately for resolution. Seek continuous improvement in daily tasks and assigned projects in alignment with Lean work principles. Perform other duties as assigned. EDUCATIONAL REQUIREMENTS High school diploma and at least two years of college education or completion of a technical course. PROFESSIONAL EXPERIENCE Minimum of one (1) year providing customer service. JOB COMPETENCIESKNOWLEDGE, SKILLS, ABILITIES, AND APTITUDES REQUIRED Strong command of Microsoft Windows applications: Word, Excel, PowerPoint, Outlook Excellent verbal and written communication skills in English and Spanish Ability to interact effectively with individuals at all organizational levels Strong prioritization and attention-to-detail skills Ability to identify and correct errors or omissions Ability to perform precise and effective coordination, ensuring timely synchronization in dynamic environments Excellent customer service skills and professional demeanor Ability to work collaboratively in a team environment Ability to work under pressure Availability for irregular hours and overtime Ability to multitask and meet expected results Capacity to complete tasks and goals with minimal supervision Strong emotional self-management and interpersonal skills DISCLAIMER CLAUSE The information contained herein summarizes the general nature and complexity of the functions, competencies, and responsibilities of the position. It should not be interpreted as an exhaustive list of all duties, tasks, and responsibilities. Other tasks may be added, or existing ones modified, as determined by the company We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. EEO/Affirmative Action for Veterans/Workers with Disabilities _____________________________________________________________________________________________________________________________________________________________________ DATOS GENERALES DEL PUESTO Título del Puesto: Coordinador de la División HospitalariaDepartamento: HospitalariaSupervisor(a) Inmediato(a): Gerente de la División HospitalariaClasificación: No-exento Naturaleza del Puesto Coordinar todas las solicitudes de servicios que se generen a través de llamadas telefónicas o correos electrónicos, siguiendo los procesos establecidos, maximizando los recursos de la División y garantizando un alto nivel de satisfacción en el servicio al cliente. Deberes y Responsabilidades Esenciales del PuestoAtender diariamente las comunicaciones de los clientes, tales como llamadas telefónicas, mensajes de texto y correos electrónicos que soliciten servicio para equipos hospitalarios, con el fin de: a. Preparar y enviar al cliente una cotización del servicio, de no tener un contrato. b. Verificar si el servicio corresponde o no a garantía. c. Referir la cotización aprobada por el cliente a la unidad de Crédito y Cuentas por Cobrar para acordar y concretizar el pago. d. Crear la llamada en Salesforce. e. Asignar la llamada al técnico correspondiente, según la disponibilidad, los adiestramientos del personal y la distancia entre el técnico y el cliente. Obtener la información completa sobre el problema del equipo, según sea necesario, mediante llamada al cliente tras el recibo de la requisición, para documentar correctamente la información en Salesforce. Verificar que el técnico haya completado el ciclo de cierre del servicio en Salesforce. Facturar al cliente el servicio realizado mediante Acumatica, asegurando que la factura esté correcta, incluyendo el IVU, y enviarla por correo electrónico. Crear y mantener actualizada en Salesforce la lista de equipos, lo que incluye: a. Incluir la información del equipo vendido una vez el personal de Atención al Cliente envíe el correo correspondiente. b. Entrar la información en la pestaña denominada “Asset”. c. Crear los servicios solicitados por clientes para equipos que no fueron comprados a través de Bionuclear. Crear y mantener actualizada una tabla en Excel con todos los equipos instalados y la frecuencia de mantenimientos según las indicaciones del manufacturero. Coordinar los mantenimientos preventivos (PM) con los clientes, agendarlos en Salesforce y asignar al personal correspondiente, asegurando el cumplimiento del calendario establecido. Preparar cotizaciones de piezas, servicios y mantenimientos fuera de contratos según lo solicitado por el técnico o el cliente. Atender las requisiciones del personal de la División (técnicos, consultores de ventas, especialistas de aplicaciones y gerente) y coordinar las gestiones necesarias para completar los servicios. Esto incluye requisiciones y disponibilidad de piezas, demos, servicios, certificados de adiestramiento, llamadas y visitas a clientes. Crear en Acumatica la información de los contratos para facturarlos el primer día del mes y enviarla al cliente y a la Supervisora de Crédito y Cuentas por Cobrar. Gestionar la información de los multímetros con los suplidores correspondientes (National Standard y Southeastern Biomedical), incluyendo la asignación de recogido, solicitudes de cotización, creación de alertas y registro de fechas de calibración en Salesforce y Outlook. Identificar y asignar al técnico correspondiente para realizar visitas a clientes y gestiones relacionadas con proyectos de instalación de equipos o demos. Crear nuevos clientes en Salesforce, verificando primero si ya existen en la base de datos; de no ser así, enviar el formulario “Cliente nuevo HC”, recibir la información completada, solicitar el número de cliente, crear la cotización, enviarla al cliente y generar el servicio una vez aprobada. Coordinar el recogido, movimiento o mudanza de equipos, demos o loaners, lo que incluye llamar al cliente, asignar el trabajo al técnico, crear el servicio en Salesforce, cerrar el ciclo en Acumatica y facturar según corresponda. Gestionar reclamaciones bajo garantía con suplidores, tanto de piezas como de servicios, registrando la información en los portales de suplidores, notificando por correo electrónico, coordinando con técnicos y preparando las órdenes de piezas y solicitudes de ventas, siguiendo el proceso establecido. Asegurar el cumplimiento de las instrucciones, guías y especificaciones provistas por el personal de la División en la ejecución de las tareas de coordinación. Procesar las ventas de equipos verificando la base instalada del suplidor, registrando al cliente en el portal “PEGA” cuando sea necesario, y comunicando la información correspondiente al suplidor y al grupo “Base Instalada” de GE. Crear piezas nuevas en la plataforma de Acumatica. Notificar a los clientes sobre “recalls” de equipos, coordinar el trabajo del técnico, enviar la

Benefits: Health insurance Training & development Coordinador(a) de Ventas y Servicio al Cliente FASTSIGNS PUERTO RICO Eres proactivo(a), organizado(a) y te encanta comunicarte con la gente? En FASTSIGNS buscamos talento como el tuyo para crecer junto a nosotros. Responsabilidades: Atender y asesorar clientes por teléfono, correo, redes o en persona Dar seguimiento a prospectos y cerrar ventas Coordinar proyectos de rótulos de principio a fin Apoyar el mercadeo digital y mantener actualizada la base de datos Preparar estimados y reportes de ventas Requisitos: Bachillerato (preferiblemente en Administración o Mercadeo) Dominio de Google Workspace Bilingüe (inglés y español) Excelentes destrezas de comunicación y manejo de múltiples tareas Beneficios: Salario competitivo con oportunidad de crecimiento Ambiente creativo y dinámico Capacitación continua en ventas, diseño y tecnología ¡Únete a FASTSIGNS y sé parte de un equipo innovador con futuro! Compensación: $12.00 - $14.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job DescriptionSalary: The Commercial Partnerships Coordinator supports the Commercial Partnerships Manager in the administration, coordination, and execution of supplier partnerships across Cruise Lines, Hotels, and strategic travel providers. This role is highly operational and detail-driven, focusing on supplier data integrity, pricing codes, promotions, marketing coordination, and reservation-related workflows. By managing day-to-day execution and follow-through, this position enables leadership to focus on strategy, negotiations, and senior-level relationships. This is a hands-on role for someone who thrives in a fast-paced, high-volume environment and excels at coordination, accuracy, and proactive communication with both suppliers and internal stakeholders. Essential Functions: Supplier Operations & Reservation Support Serve as a secondary point of contact for Cruise Lines, Hotel providers, and other sourcing partners. Maintain accurate records of supplier contacts, agreements, and operational details. Track contract terms, key dates, incentives, volumes, pricing, promotions, and performance metrics. Prepare summaries, comparisons, and reports to support negotiations led by the Manager. Coordinate booking-related workflows including pricing validation, documentation, payment support, and supplier confirmations. Resolve operational issues related to reservations, pricing discrepancies, payments, guest documentation, changes, cancellations, and exceptions. Track service levels and recurring issues; recommend process improvements to reduce friction and rework. Pricing, Codes & Data Accuracy Manage the insertion, validation, and maintenance of supplier pricing codes, promotions, and rate programs. Maintain accurate supplier data in internal systems, including sailing details, blackout dates, policies, amenities, commission rules, and booking constraints. Conduct routine audits to ensure published offers align with supplier terms and customer-facing experiences. Create and maintain internal documentation such as SOPs, trackers, and checklists to ensure consistent execution across teams. Supplier Marketing & Content Support Support the supplier-facing and member-facing commercial content calendar, including promotions, updates, and partner spotlights. Assist in the execution of supplier marketing initiatives such as email campaigns, webinars, blogs, and social media promotions. Collaborate with Marketing and Media teams to validate commercial content for accuracy, compliance, and timely updates. Support the Insiders Advantage Webinar program, including coordination, supplier assets, agenda support, post-webinar follow-up, and continuous improvements. Cross-Functional Alignment (Finance & Support) Collaborate with Finance and Accounting to verify payments, commissions, overrides, and supplier billing accuracy. Partner with Support teams to ensure frontline agents have accurate policies, documentation, and supplier information to effectively serve members. Events & Public Relations Support Assist with the organization and coordination of global events and group cruises. Support supplier participation in events by managing logistics, schedules, and materials. Maintain professional communication with existing and prospective sourcing partners. What Success Looks Like Supplier data is accurate, current, and audit-ready across all systems. Pricing codes and promotions launch on time and validate correctly, reducing downstream support issues. Reservation-related issues are resolved efficiently with clear ownership and documentation. Internal teams rely on your trackers, SOPs, and updates to execute without confusion. Suppliers experience responsive, professional, and reliable operational support. ________________________________________ Competencies: Detail-oriented with speed: Accurate execution while managing volume and deadlines. Structured problem-solving: Identify root causes, document solutions, and prevent recurrence. Stakeholder management: Calm, professional communication with suppliers under pressure. Ownership mindset: Proactive follow-through without needing direction. Organization: Strong ability to manage trackers, deadlines, and multi-threaded projects. Knowledge and Skills: Additional language fluency (English, Spanish, Russian, and/or other languages preferred). Experience working directly with cruise lines, tour operators, hotel wholesalers, or similar suppliers. Familiarity with ticketing systems and workflow management tools. Experience supporting webinars, supplier marketing initiatives, or commercial content validation. Exposure to group travel contracting, allotments, and performance tracking. Education and Experience: 3+ years of experience in travel operations, supplier support, reservations, account coordination, or partnership operations (cruise experience strongly preferred). Fluency in English (written and spoken). High proficiency with Excel or Google Sheets, including filters, pivots, and reconciliation work. Proven experience managing bookings, pricing, payments, and documentation in a high-volume environment. Strong written communication skills with the ability to simplify complex policies into clear guidance. Availability to work standard Eastern Time Zone business hours.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. JOB SUMMARY The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS · Live and exemplify the Five Principles of Mars, Inc. within self and team. · Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. · Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. · Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. · Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services · Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. · Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. · Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. · Conduct administrative functions as necessary. · Other job duties as assigned. THE FIVE PRINCIPLES Every associate including the CSC has an important contribution to make to the veterinary team. We're looking for CSCs who are dedicated to their work, have a positive attitude and use our Five Principles: · Quality - The consumer is our boss, quality is our work, and value for money is our goal. · Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. · Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. · Efficiency - We use resources to the full, waste nothing and do only what we can do best. · Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS Competencies · Leadership: o Customer Focus o Peer Relationships o Integrity & Trust o Action Oriented o Listening · Functional o Preventative care and OWPs o Communication Skills o Client Service Skills o Priority Setting o Time Management Capabilities and Experience (can do) · Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. · Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. · Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. · Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. Attitudes (will do) · Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. · Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. · Independence - Able and willing to perform tasks and duties without supervision. · Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. Special Working Conditions · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) · Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. · The noise level in the work environment is moderately high. · Requires sufficient ambulatory skills in order to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Experience, Education and/or Training · High School Diploma or equivalent preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year of related experience required with customer service preferred. · Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: · Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. · Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* · Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* · Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* · Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. · Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. · Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. · Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. · Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. · Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* · Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* · Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. · Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. · Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* · Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* · Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* · Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* · Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* · Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location or applicable minimum wage laws. The pay range for this role is $15.00 - $18.69 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Takes an active role in training and mentoring Associates on front end principles * Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience * Ensures Associates execute tasks and activities according to store plan; prioritizes as needed * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Available to work flexible schedule, including nights and weekends * Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication and organizational skills with attention to detail * Able to respond appropriately to changes in direction or unexpected situations * Team player, working effectively with peers and supervisors * Able to train others * 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: Los Romeros Ave At Montehiedra Location: USA Marshalls Store 0636 Montehiedra PR This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: Los Romeros Ave At Montehiedra Location: USA Marshalls Store 0636 Montehiedra PRThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: Los Romeros Ave At Montehiedra Location: USA Marshalls Store 0636 Montehiedra PRThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity. SUMMARY: The Housing Specialist I shall provide direct services to enable eligible clients to locate affordable, safe and sanitary housing. The Housing Specialist will network with property owners, managers of housing units, and maintain a list of landlords that can readily assist our veterans. This position will be located in San Juan, PR. ESSENTIAL DUTIES AND RESPONSIBILITIES : (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time). Responsible for identifying and engaging landlords through a variety of methods in order to develop sufficient affordable housing stock for Rapid Re-Housing (RRH) program Assists eligible families in locating and renting suitable housing; computing and preparing financing arrangements and monitoring owner/tenant compliance with standards Maintain linkage between Agency, landlord and client Develop and maintain (i.e., update) a database/listing of available housing stock for clients Responsible for coordinating and/or performing Housing Inspections Makes referrals to agencies and departments for the resolution of applicant housing issues Investigates tenant and owner complaints and conducts follow-up visits Makes appropriate referrals for assistance when client's needs cannot be met Maintains required client, legal and administrative record and statistical data as required by St. Vincent de Paul CARES and program funders including use of HMIS Responsible for collecting all necessary documentation for client files Networks and collaborates with other agencies and represents the agency at community functions, which may include public speaking and presentations as directed by Program Manager All other duties as assigned Demonstrates a commitment to serve all people with respect and compassion Works in a spirit of cooperation with all external and internal stakeholders Will make a Commitment t o Serve all people with Respect , Compassion , and Cooperation Must be able to travel to and from San Juan, PR when needed. OTHER RESPONSIBILITIES: Comply with all applicable training requirements Comply with all company safety, personnel and operational policies and procedures Comply with work schedule to ensure effective operations of Agency programs Contributes positively as a member of a productive and cooperative team Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission. Employee Benefits: Health Insurance. Life insurance. Dental Insurance. Vision insurance. Short- and Long-Term Disability. 120 hours of PTO accrued biweekly starting at day 1 of employment. 13 Paid Holidays to include Employee's birthday and Date of Hire. 403(b) with employer match up to 3%. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Able to speak, write and understand English and Spanish Possess basic computer skills Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups Flexible work schedule including evenings, nights, weekends and holidays Ability to set appropriate limits, work under deadlines and multi-task Ability to organize, prioritize, self-motivate, and deliver results Excellent communication and listening skills Possess strong work ethics Successfully pass Law Enforcement background screening Valid driver's license if driving an agency vehicle or a personal vehicle for company business Must have reliable transportation Participate in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process Mission-driven attitude supplemented with integrity and passion Adherence to the highest ethical standards, personally and professionally A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values. This position requires a Level 2 background screening through the Florida Background Screening Clearinghouse. For more information on screening requirements, process, and disqualifying offenses, please visit the official Clearinghouse Education and Awareness website. ******************************** ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.) Knowledge of Business English, spelling and punctuation Knowledge of office practices and procedures Knowledge of general math pertaining to percentages, allocations and discounts Computer skills using current software Strong oral and written communications Sensitivity to the cultural diversity of clients in order to successfully work with diverse racial, ethnic, and economic groups Ability to work as a team member and establish effective working relationships with staff, supervisor and outside organizations Commitment to empowering others to solve their own problems Demonstrate a commitment to serve all people with respect and compassion Valuing a nurturing family as the ideal environment for a person A conviction about the capacity of people to grow and change The ability to establish a respectful relationship with persons served to help them, gain skills and confidence Ability to work collaboratively with other personnel and/or service providers or professionals The capacity to maintain a helping role and to intervene appropriately to meet service goals Ability to work under deadlines, multi-task and set appropriate limits Respects diversity of all clients, staff, and volunteers EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications). This position requires a minimum a bachelor's degree in social work or related field Minimum 2-years' experience serving homeless or at-risk families and/or individuals in crisis GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency. WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential. St. Vincent de Paul CARES is an Equal Opportunity Employer.

This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. JOB SUMMARY The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS · Live and exemplify the Five Principles of Mars, Inc. within self and team. · Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. · Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. · Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. · Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services · Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. · Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. · Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. · Conduct administrative functions as necessary. · Other job duties as assigned. THE FIVE PRINCIPLES Every associate including the CSC has an important contribution to make to the veterinary team. We're looking for CSCs who are dedicated to their work, have a positive attitude and use our Five Principles: · Quality - The consumer is our boss, quality is our work, and value for money is our goal. · Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. · Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. · Efficiency - We use resources to the full, waste nothing and do only what we can do best. · Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS Competencies · Leadership: o Customer Focus o Peer Relationships o Integrity & Trust o Action Oriented o Listening · Functional o Preventative care and OWPs o Communication Skills o Client Service Skills o Priority Setting o Time Management Capabilities and Experience (can do) · Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. · Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. · Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. · Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. Attitudes (will do) · Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. · Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. · Independence - Able and willing to perform tasks and duties without supervision. · Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. Special Working Conditions · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) · Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. · The noise level in the work environment is moderately high. · Requires sufficient ambulatory skills in order to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Experience, Education and/or Training · High School Diploma or equivalent preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year of related experience required with customer service preferred. · Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits: · Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. · Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* · Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* · Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* · Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. · Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. · Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. · Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. · Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. · Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* · Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* · Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. · Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. · Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* · Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* · Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* · Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* · Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* · Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location or applicable minimum wage laws.

Responsibilities The Utilization Review Coordinator (URC) is responsible for initial clinical review. URC may approve requests for admissions, procedures, and services that meet clinical review criteria, but must refer requests that do not meet clinical review criteria to peer clinical review for certification or non-certification. Responsibilities and essential duties: * Visits the hospital facilities or receives the documentation via fax and perform the initial review of the clinical information. * Discuss the cases with the psychiatrists, psychologists, or social workers as appropriate to discuss medical necessity criteria for authorizations. * Maintains the daily census of the assigned facilities. * Responsible for making sure that the peer-to-peer discussion takes place. * Issues the services authorizations after the review is completed. * Maintains updated utilization review documentation in the platforms. * Documents and reports in the system the ineligible cases. * Provides the daily utilization data of the facilities assigned. * Maintains a registry of all cases by facility/providers and account in the UMP platform. * Participate in the departmental meetings. * Keeps the specialization license and professional association membership effective. * Complies with the continuing education hours that correspond to the specialization. * Participates in the mandatory training courses, such as: the annual compliance plan, and updated clinical criteria. * Inform the supervisor or human resources of any sanction or revocation of the license that affects the practice of the profession. * Comly with standards of Service Excellence Program. * Available to travel throughout Puerto Rico. * Conduct prospective, concurrent, retrospective review and discharge planning. * Responsible to evaluate the quality, medical necessity and services provided. * Provide guidance to the non-clinical staff as needed. * URC must provide written notices to the members and providers via fax, mail and/or secure email. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or ************** Qualifications * Education: Masters in Social Work, Psychology, Psychological Counseling, Counseling, Psychiatric Nursing, or Bachelor in Nursing. * Licenses: Unrestricted valid and current active license for Social Work, Psychology, Counseling Psychology, Psychiatric Nursing, or bachelor's in nursing to practice in the Commonwealth of Puerto Rico * Professional associating membership (colegiación): Valid membership for Social Work and Nursing. * Relevant Work Experience: Two or more years of experience in the health field * Kowledge in Microsoft Office * Preferable fully bilingual