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Service representative jobs in Yakima, WA - 86 jobs

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  • Customer Relations Representative - State Farm Agent Team Member

    Eric Silvers-State Farm Agent

    Service representative job in Yakima, WA

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Eric Silvers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish preferred.
    $40k-52k yearly est. 14d ago
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  • Remote Primary Care Coordinator (Medical Assistant) Float

    Pine Park Health 3.6company rating

    Service representative job in Yakima, WA

    Welcome to Pine Park Health! About Us Pine Park Health is a value-based primary care practice that is redesigning how residents of senior living communities get or stay healthy and lead a life they love. We're on a mission to dramatically improve healthcare for seniors by building a new model of care that's designed around everyone involved - patients, families, community staff members, providers, and payers. We've started by providing regular prevention and screening, care for chronic conditions, lab work, and diagnostic testing to patients in their apartments. We visit each community frequently to see patients and collaborate on patient health needs with staff. We also make it easier for patients to get care urgently with same-day or next-day care, helping them avoid unnecessary trips to the ER or hospital. Over 185 communities across Arizona, California, and Nevada work with Pine Park Health today and we're growing quickly to expand our reach and impact. Investors include First Round Capital, Google's AI fund, Canvas Ventures, Foundation Capital, Y Combinator, and Susa. If you're a determined and mission-oriented person who is looking to build the future of healthcare for seniors, join us! The Opportunity Primary Care Coordinators (PCCs) serve as the central point of contact for our primary care team. This specific role is a Float Primary Care Coordinator with our practice in Reno, Nevada, called Geriatric Specialty Care (GSC). Approximately 50% of your time will be spent supporting a panel of patients and the rest of your time will be spent on things like special projects related to new tools/workflows or patient engagement. You will also help manage the tasks of other PCCs when they are on PTO/OOO. The role focuses on coordinating patient care, maintaining relationships with senior living facilities, and ensuring excellent healthcare delivery through effective communication and documentation. Key Responsibilities: - Centralized Triage - Fax Management - Pod Coverage - New patient onboarding - Proactive outreach - Workflow Innovation - Administrative Support - Scheduling - Participate in mandatory after-hours shift rotation Key Evaluation Metrics: Success will be measured in the following focus areas: Inbound Phone Calls: -Answer 95% of inbound calls within 60 seconds and expect ~30 inbound calls / day -Aim for an average wait time of less than 30 seconds -Ensure caller wait times do not exceed 2 minutes Task Completion: -Messages and Clinical Emails: Address 95% within 2 hours -Complete routine tasks within 7 days; STAT tasks completed within 24 hours -Proactively contact all newly enrolled patients within 24 hours to schedule a welcome visit -Complete 100% of visit reminder calls each day and expect to make ~20 reminder calls / day Voicemails: -Close/resolve all urgent voicemails within 1 hour -Return non-urgent voicemails within 1 business day -Ensure after-hours voicemails are addressed within first 2 hours of next business day Patient Care Management: -Ensure accurate logging of all patient encounters for chronic care management -Log 6 hours per day of care coordination using our custom logging software -Assist with improvement projects related to quality and efficiency -Achieve a patient satisfaction survey score of 8.5/10 or higher Requirements: - High School Diploma (some college preferred) - Basic understanding of Primary Care Operations - Medical Assistant Certification preferred - Comfort with healthcare technology platforms - Ability to thrive in a fast-paced, changing environment - Attendance is critical in this role to ensure quality patient care - Must be able to work ~5 on call overnights and/or weekends - Ongoing Regulatory Requirement: Must not be on any exclusion or debarment from participation in Federal Health Care Programs at any time and must remain in good standing with government regulators such as the OIG, CMS, etc. Benefits Designed For You and Yours Paid Parental Leave Medical, Vision, and Dental Insurance 401K Retirement Plan Mileage and Cell Phone Reimbursement Annual Wellness Allowance Professional and Personal Development Annual Allowance FSA and Dependent Care FSA 10 Paid Holidays Paid Time Off Paid Sick days Physical Requirements: - Ability to remain seated for extended periods - High proficiency with computers and mobile devices - Remote Work Requirements: Candidates must maintain a private, HIPAA-compliant home office space free from interruptions and unauthorized access, stable high-speed internet connection, and standard remote work technology including computer, webcam, headset etc. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, the Company reserves the right to revise the job or to require that other or different tasks be performed as assigned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position, employees may be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
    $40k-47k yearly est. Auto-Apply 4d ago
  • Customer Care Center Representative

    Jth Tax LLC

    Service representative job in Yakima, WA

    Customer Care Center Representative Department: Managed Operations Division Status: Seasonal Reports to: Area Manager FLSA Status: Non-Exempt The Liberty Tax mission is to be trusted locally and respected nationally as the best choice for professional tax services. In keeping with that mission, we are an organization built on REAL values: Relational- We are committed to building authentic relationships by fostering collaboration, inclusion & focus on mutual success and trust. Excellent- We strive for excellence in all we do by taking pride in the products and services we provide. We go the extra mile. Accountable- We are an organization of accountability- acting with a clear sense of ownership by conducting ourselves and our business with the highest standard of transparency, honesty & fairness. Local- We make an impact locally- The people we help are not just our customers, they're our neighbors and we're here to serve them. Position Responsibilities/Duties/Functions/Tasks Take customer calls - provide accurate, satisfactory answers to their queries and concerns De-escalate issues involving dissatisfied customers, offer patient assistance and support Call clients and potential customers and aid in scheduling appointments Review client accounts - provide updates and information about their tax return Responding to all client inquiries in a polite, professional, and timely manner Place outbound calls Document customer comments and feedback in the appropriate systems Expresses initial greeting at the front desk, as needed Answers and transfers phone calls Data entry Internal mail and package distribution Other duties as assigned Position Skills and Qualifications Strong verbal and written communication, interpersonal and organization skills Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive Comfortable working in fast paced environment Verbal written communication skills to interact clearly with clients, vendors, and other employees Time management skills to prioritize and complete task daily A patient and empathetic attitude Adaptability and Flexibility in a change of pace work environment Computer literacy - Working knowledge of Windows Professional and Microsoft Office Suites Phone experience, including the ability to handle multi-dimensional phone systems Previous experience in a fast-paced, highly structured environment Ability to work both independently and within a team Bilingual in Spanish is preferred, not required Flexible to work nights and weekends as necessary Minimum of a high school diploma or a GED Physical Demands and Work Environment Position requires working at a desk at a Managed Operations office for periods of time up to eight hours Will require working weekends and some Holidays Employee Acknowledgement This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
    $36k-44k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative (CSR)

    Colonial Lawn & Garden

    Service representative job in Yakima, WA

    Job DescriptionSalary: $20-$28 DOE Hourly Customer Service Representative The Customer Service Representative (CSR) is responsible for delivering exceptional customer service and supporting smooth daily office operations. This role serves as the primary point of contact for customers and visitors, while also assisting internal teams through accurate communication, scheduling support, and administrative coordination. In addition to core customer service duties, this position may provide backup support for logistics and routing functions as needed. Primary Responsibilities Customer Service Serve as the primary point of contact for customer inquiries via phone, email, web, and text. Greet and assist guests visiting the office in a professional and welcoming manner. Respond promptly and professionally to customer questions, concerns, or complaints. Notify customers of scheduled services through calls, texts, or emails. Maintain accurate and detailed customer account notes and documentation. Process customer payments, including mailed and in-office payments. Deliver effective solutions that resolve client concerns while reinforcing confidence in Colonial. Follow guidance provided by the supervisor and management team. Proactively plan, organize, and take ownership of daily tasks and workload. Assist with the development or improvement of office procedures to enhance efficiency and workflow. Backup Logistics & Scheduling Support Assist with creating or adjusting daily technician schedules and routes under guidance. Communicate schedule changes, add-on services, or priority requests to field technicians. Review technician availability and flag potential scheduling conflicts. Support follow-up on missed, incomplete, or rescheduled services from prior days. Coordinate with technicians and department managers to ensure service continuity. Qualifications Required High school diploma or equivalent. 25 years of customer service or administrative experience. Strong organizational and time-management skills with the ability to multitask in a fast-paced environment. Excellent verbal and written communication skills. High attention to detail and accuracy. Strong problem-solving skills and sound judgment. Proficiency with office software and CRM systems. Reliability and strong attendance history. Preferred / Nice to Have Experience with scheduling, dispatching, routing, or logistics support. Familiarity with service-based operations or field service coordination. Why This Role Matters This position plays a key role in shaping the customer experience and supporting daily operations. While customer service is the primary focus, exposure to logistics and scheduling offers an opportunity to broaden skills and grow within the organization without the pressure of owning routing responsibilities full-time. If you're passionate about helping customers and supporting a winning team, we'd love to hear from you! Apply today and become a key part of our growing team.
    $20-28 hourly 15d ago
  • Customer Service Associate

    Thoroughbred Express Auto Wash

    Service representative job in Union Gap, WA

    Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves Additional Benefits: All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws We do offer a 401k plan, but we do not provide employer contributions/match We offer a generous health benefits package for full time employees We offer a generous commission structure for employees through sales of monthly memberships We offer Paid Time Off (PTO) for full time employees Competition and milestone bonuses
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Relations Representative - State Farm Agent Team Member

    Bryan Robison-State Farm Agent

    Service representative job in Sunnyside, WA

    Job DescriptionBenefits: Closed Fridays 4 day work week License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Bryan Robison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $40k-51k yearly est. 20d ago
  • Customer Loyalty Specialist

    Steve Weidenbach Agency Inc.

    Service representative job in Ellensburg, WA

    Job Description The primary objective of the Customer Loyalty Specialist is to maintain our current customers. This will include setting up reviews, servicing accounts, and continue to add lines to current customers. Service Existing Customers Insurance is built on maintaining our customer base and we have a lot of already existing deep customer relationships. The number one place we can obtain new business is from current customers. This role will facilitate reviews, changes, and updates to maintain the highest level of customer satisfaction. Auto Claims, Commercial, and Life Specialization This role will be the primary contact for all open auto claims. The candidate must be able to show empathy, problem-solve, and communicate proactively and directly with both insureds, adjusters, and vendors. Will be the primary contact for commercial service & support of the commercial team This role will regularly interact with the American Family Life Insurance Company about pending policies & policy service. Will also be primary point of contact for pending life inside of the agency. Help Customers Feel Heard in a Tumultous Market Execute proactive rate change process with all customers to educate them on healthy expectations about what is happening in the insurance market. Work to solve problems on the first phone call to build loyalty to the agency. Work as a team to assure extreme accountability for all problems to be solved in a timely manner. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Career Growth Opportunities Mon-Fri Schedule Responsibilities OUR TEAM At the Steve Weidenbach Agency, everything we do - from the way we build relationships with clients to how we support and cheer each other on - comes back to a common goal: we work as a team at being the best at our jobs. Hopefully, you noticed that our Core Values are listed before the job requirements. We take them seriously. (Yes, fun included!) Our Core Values are the glue for our team; aligning enables us to operate at an elite level. We're proud to say that we are consistently among the top 1% of agencies across the company, and we strive to be better each day. JOB OVERVIEW We're looking for a positive, motivated candidate to join our Service Team as a full-time, in office Customer Loyalty Specialist. This 40 hour a week, in office role will allow someone who is best at providing high levels of service, solving problems, and working as a part of a championship team. No prior experience in insurance is needed as long as you are a thirsty learner, humble, and excited to grow more relationships and be a part of a championship team. This is an opportunity to build a career, grow your impact, and win as a team. If this sounds like a good fit, we cant wait to meet you! COMPENSATION A successful candidate will earn between $48K to $52K with base, commission, and bonus year 1. Base Salary is $44,000-$48,000. Benefits Employer Paid Health Insurance, Dental, Vision, Life Insurance Paid Time Off (PTO) Paid Volunteer Time Off (VTO) SCHEDULE 8 AM to 5 PM 2 to 4 Trade Shows Out of Town Per Year 2 to 4 Weekend Days Per Year Requirements S K I L L S Maintain a positive, upbeat attitude Follow-up consistently and promptly Clear, direct communication Prioritize and remain adaptable Work efficiently Ability to transition between tasks quickly and work efficiently T R A I T S Coachable Accountable High Motor Fast Learner Self-Directed Natural Relationship-Builder E D U C A T I O N High school diploma Associate or bachelors degree preferred, but not required L I C E N S I N G Property and casualty insurance licenses within 30 days of hiring offer Life license within 90 days from original hire date Must be licensed before official start
    $48k-52k yearly 2d ago
  • Domino's Pizza Maker/CSR - Selah, WA (7096)

    Domino's Franchise

    Service representative job in Selah, WA

    JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. ADDITIONAL INFORMATION - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay - Our drivers receive a competitive hourly wage, plus tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder! Additional Information Benefits: -Paid sick leave per Washington law -Health Care benefits for full time employees (30+ hours per week after waiting periods) -Dental and Vision plans available to purchase All your information will be kept confidential according to EEO guidelines.
    $33k-42k yearly est. 17d ago
  • Member Service Representative Part Time

    Pfnocritics

    Service representative job in Yakima, WA

    MEMBER SERVICES REPRESENTATIVE (PART TIME) Location: Yakima, WA (Summitview location) Type: Part Time Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50lbs. Will occasionally encounter toxic chemicals during shift. Planet Fitness, Inc. (NYSE:PLNT), has revolutionized the fitness industry! With more than 1,000 locations in 47 states, Puerto Rico, and Canada, Planet Fitness' mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone .We're aggressively expanding and looking for talented individuals to help us conquer Gymtimidation everywhere!*This club is independently owned and operated by a franchisee. Your application will go directly to the franchise club, and all hiring decisions will be made by the management of that franchise club. Planet Fitness Headquarters has no direct, indirect or reserved control over the hiring decisions made by any franchise clubs. All inquiries about employment at this club should be made directly to the club, and not to Planet Fitness Headquarters. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Customer Care Specialist

    Hopesource 3.4company rating

    Service representative job in Ellensburg, WA

    The Customer Care team's purpose is to leverage resources and resiliency of customers and work to find the most appropriate care solution for the individual. Strategies include diverting customers to existing internal network resources to enrollment in appropriate programs at HopeSource, or to refer to the network of providers in HopeSource service areas. Techniques include problem solving, risk assessment, planning, and support for timely resolution. Answer centralized phone system and transfer calls to internal partners Assist customers, via phone, walk-in, or customer portal, and direct to appropriate resources, recording transactions in the Customer Care portal Check and maintain customer care portal ensuring that all entries are contacted within 24 hrs, ensuring adequate contact notes are recorded and follow-ups are scheduled in a timely manner Utilize compassionate yet practical problem-solving conversations to identify the customer's strengths and resources to effectively tailor services for each individual's needs Conduct Risk Assessments and make internal referrals Work with homeless households to identify strategies for doubling up, re-establishing lease terms with a recent landlord, or find other permanent housing options Provide direct advocacy with landlords, family, and friends to mediate or resolve issues that would prevent a housing option Conduct initial eligibility screenings for internal programs. Communicate/Coordinate with appropriate HopeSource staff to hand off referred client Perform initial assessments that include health and safety risks that determine the viability of various diversion strategies, prioritizing households in compliance program requirements Provide comprehensive referrals for all service areas, ensuring up to date knowledge of resources Schedule follow-ups for queue and continued problem solving Maintain and populate master list weekly to coordinate with outreach teams Attend all program staffing meetings Provide emergency services as needed and document in Apricot Maintain client resources in local office ie. client room/lobby upkeep, client handbook stock, resource list maintenance, brochure stock Complete Good Received Notices for items received at the front desk Complete Cash Receipts and associated processes for donations received at local site May be required to travel between offices on occasion to provide services Some locations may require creating an outreach calendar. Minimum Requirements Required skills: Experience in providing direct client services with individuals and/or families in crisis. Excellent Customer Service and Communication Skills Exhibits proficiency in effective time management and meeting deadlines Comfortable with a wide variety of computer hardware and software Skilled in prioritization techniques Flexible and comfortable with frequent interruptions and change Demonstrates exceptional active listening skills Demonstrates a collaborative and solution finding attitude Exhibits extreme ownership over project outcomes Preferred: Bachelor's degree in a field directly related to families, case management or to the delivery of client services or equivalent experience Proven ability to network with other organizations and service groups Bi-lingual English/Spanish
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • Resource Center Specialist-On Call

    Rod s House

    Service representative job in Yakima, WA

    In every job at Rod's House, our mission and vision are embedded deeply into the responsibilities. A job at Rod's House is about more than completing tasks; it is about prioritizing the building of positive and lasting relationships with young people, fellow staff, volunteers, and the broader community. Mission Statement Rod's House builds authentic connections with young people, encourages them to feel respected and secure in who they are, empowers them to reach their full potential, and positively connects them to the community. Vision Rod's House envisions an end to youth homelessness in the Yakima Valley. To break the cycle of homelessness, we engage volunteers, donors, and the community to ensure young people's basic human needs are met and that they have a safe, stable home; permanent, positive connections; meaningful education and employment opportunities; behavioral and physical health care; and supports that reinforce their individual abilities. Position Information Title: Resource Center Specialist FLSA Status: Hourly, On Call, Non-Exempt Location: Resource Center Reports To: Resource Center Program Manager Overview The Resource Center Specialist is an integral part of the daily work at the Resource Center. This role supports a wide spectrum of needs for youth and young adults experiencing homelessness. The Resource Center Specialist must be dependable, professional, flexible in a rapidly changing environment, and client-focused in all interactions. This position requires both teamwork and leadership. Duties and Responsibilities Organization of Services Plan and implement the layout of the clothing room and maintain minimum on-hand requirements Recruit and schedule community meal partners Prepare meals prior to opening on days when meal partners are not scheduled Assist young people with completing intakes Stock the outdoor pantry daily Support the Resource Center Program Manager with additional duties as assigned Window Services Greet young people at the service window Distribute hygiene items, clothing, food, and other requested supports Entry and Exit Screening Identify individuals prior to entering the Resource Center Conduct health screenings as required Perform weapon checks for all individuals entering the Resource Center Interact with donors, volunteers, and community stakeholders in a professional manner that reflects positively on Rod's House Communicate the importance of accurate use of the check-in and check-out system Ensure the front door of the Resource Center remains locked during entry and exit Drop-In Services Maintain a consistent presence in the drop-in space during open hours Prepare and serve meals to young people Ensure adherence to Resource Center guidelines Assist young people in accessing permission-based services such as case management, behavioral health, showers, and laundry Perform general housekeeping duties in public spaces, including cleaning, vacuuming, mopping, dusting, and organizing General Responsibilities Build professional and appropriate relationships with young people accessing the Resource Center Provide general assistance and support as directed Give tours to stakeholders as needed Maintain a professional, respectful, and trauma-informed approach Complete all assigned duties and other responsibilities as required Required or Preferred Education and Experience Minimum of one year of experience working directly with youth ages 13-17 and young adults ages 18-24, particularly those experiencing homelessness (required) High school diploma or equivalent (required); bachelor's degree (preferred) Understanding of strengths-based approaches when working with youth and young adults (required) Bilingual Spanish English skills (strongly preferred) Experience working with individuals impacted by trauma, mental illness, or substance use disorders (preferred) Background in human services, social work, education, or a related field (preferred) Relevant lived or professional experience with the population served (preferred) Knowledge, Skills, and Abilities Must be at least 21 years of age (required) Ability to pass Washington State criminal background check (required) Ability to pass Federal (FBI) criminal background check (required) Valid driver's license and auto insurance (REQUIRED) Must have a clean and acceptable driving record, as this position involves transporting young people and operating Rod's House vehicles (REQUIRED) Ability to work effectively with youth in crisis Strong communication and problem-solving skills Ability to remain professional and patient in high-stress environments Flexibility and adaptability Ability to create systems and processes when none exist Strong relationship-building skills Creative problem-solving ability Willingness to learn and apply new skills Strong verbal and written communication skills with attention to detail Ability to work collaboratively in a team environment Proficiency with technology Ability to maintain confidentiality Personal integrity, reliability, and commitment to the Rod's House mission Work Conditions and Physical Requirements Shifts may include evenings, early mornings, weekends, and holidays. The role involves frequent interaction with young people experiencing homelessness, community members, and service providers. Physical requirements include frequent walking, standing, hearing, seeing, speaking, stooping, kneeling, crouching, reaching, grasping, climbing, repetitive motion, and lifting up to 50 pounds. Ability to safely drive company vehicles is strongly preferred. Rod's House will reasonably accommodate qualified individuals with disabilities so they can perform the essential functions of the position unless doing so would cause undue hardship or pose a direct safety risk. Compensation and Benefits Starting hourly wage: $17.30 Hours vary and are not guaranteed due to the on-call nature of the position Paid sick leave accrued at a rate of two hours for every 40 hours worked, with up to 80 hours eligible for annual rollover At-Will Employment Statement Employment with Rod's House is at-will. This means that either the employee or Rod's House may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law. Non-Profit Disclaimer Rod's House is a non-profit organization primarily funded through grants and federal funding. If funding is reduced or lost, positions may need to be reduced to ensure the organization can continue fulfilling its mission.
    $17.3 hourly 4d ago
  • Patient Account Representative

    Yakima Neighborhood Health Services 3.9company rating

    Service representative job in Yakima, WA

    Who We Are: Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women's Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions. Why Work at Yakima Neighborhood Health Services? YNHS offers great compensation for this position, with starting wage of $22-$25.30 an hour, along with the high value of employer provided medical, dental, vision, life, disability, and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission. Our Ideal Candidate: We are looking for a team member that has medical billing experience and great customer service with a passion for serving our community. Some technical requirements for this position are: High School Diploma or equivalent required. Knowledge in ICD-10, CPT and HCPCS coding. Previous experience in a similar role is highly preferred. Knowledge of billing systems and processes, understanding of Federally Qualified Health Center (FQHC) reimbursement methodologies preferred. Experience with NextGen Electronic Medical Record (EMR) is highly preferred. Skills in customer service and data entry. Convenient if bilingual English/Spanish. Ability to successfully pass a background check in relation to the position applied for. Day to Day: Computer entry and file maintenance of patient accounts. Accurate and timely entry of patient charges, payments, adjustments. Accurate and timely submission of third-party claims. Produce and send monthly statements to appropriate accounts with outstanding balances. Assist with collection activities as needed. Work with other business office personnel in reception activities as needed.
    $22-25.3 hourly 6d ago
  • Member Experience Representative

    Benton Rural Electric Association

    Service representative job in Prosser, WA

    Are you a dedicated customer service professional seeking a rewarding career? Benton REA invites applications for a full-time Member Experience Representative. Join our team and take on responsibilities such as balancing daily cash receipts, billing processing and procedures, and delivering courteous service to our members and the public in a collaborative team environment. To view full job description, to include essential functions and working conditions, please see description linked below. Key Emphases: Professionalism: Ability to communicate, both orally and in writing, with excellent grammar and professionalism. Member Experience: Prioritize exceptional service to our members, ensuring a positive customer journey. Multi-Tasking: Manage various responsibilities simultaneously, demonstrating strong organizational skills. Problem Solving: Exhibit effective problem-solving abilities in addressing member inquiries and challenges. Spanish Speaking: Bilingual proficiency in Spanish is a plus to enhance member communication. Minimum Qualifications: High school graduate or equivalent (GED). Two (2) years of customer service experience. Proficiency in general office tasks, computer peripherals. Valid driver's license. Desirable Qualifications: Strong team player. Outgoing, adaptable, and flexible personality. Prior banking or utility customer service experience. Forward thinking, with a drive towards process improvement, efficiency, excellence. Strong technical aptitude. Compensation and Benefits: Highly competitive, excellent comprehensive benefits package options including Medical, Dental, Vision, Life, AD&D, and STD. High-deductible PPO medical/dental/vision benefits plan (best in class plan) option with HSA option. 100% Benton REA paid. Deductible: $1,650 individual/$3,300 family; 90%/10% coinsurance after deductible is met (with $1,500 /$3,000 annual maximum).* Our most popular plan, with 86% employee enrollment. PPO medical/dental/vision plan option. Employee pays $251.70 individual/$578.14 family per month. Deductible: $300 individual/$600 family; 90%/10% coinsurance after deductible is met (with $600 /$1,200 annual maximum).* 401k plan with employer match of 12% with 6% employee contribution 4-10 work schedule, with every Friday off Generous paid time off (vacation, sick, holidays, and personal business) 6.67 vacation per month (0-5 years) 10 hours sick leave per month 40 hours personal business leave/year on April 1 (prorated) 2 floating holidays (at 10 hours) 9 paid holidays (at 10 hours) Employee Assistance Program (EAP) Generous Tuition Assistance Program Training and Development opportunities Benton REA has offices in West Richland and Prosser, WA, with a new West Richland headquarters campus coming in May 2026. Qualified applicants must be flexible to work at the Prosser and West Richland office. Supplemental Information: Selection process will include a request for writing samples, with a preference towards excellent communication skills, interview and skills testing through Willo, and in-person interview process. Final candidate selected will be subject to a comprehensive background process, to include criminal background check, driving history review, and drug screen. *In-network, coinsurance maximum (excluding deductible). Job Posted by ApplicantPro
    $30k-39k yearly est. 3d ago
  • Customer Service Representative (CSR)

    Colonial Lawn & Garden

    Service representative job in Yakima, WA

    Customer Service Representative The Customer Service Representative (CSR) is responsible for delivering exceptional customer service and supporting smooth daily office operations. This role serves as the primary point of contact for customers and visitors, while also assisting internal teams through accurate communication, scheduling support, and administrative coordination. In addition to core customer service duties, this position may provide backup support for logistics and routing functions as needed. Primary Responsibilities Customer Service Serve as the primary point of contact for customer inquiries via phone, email, web, and text. Greet and assist guests visiting the office in a professional and welcoming manner. Respond promptly and professionally to customer questions, concerns, or complaints. Notify customers of scheduled services through calls, texts, or emails. Maintain accurate and detailed customer account notes and documentation. Process customer payments, including mailed and in-office payments. Deliver effective solutions that resolve client concerns while reinforcing confidence in Colonial. Follow guidance provided by the supervisor and management team. Proactively plan, organize, and take ownership of daily tasks and workload. Assist with the development or improvement of office procedures to enhance efficiency and workflow. Backup Logistics & Scheduling Support Assist with creating or adjusting daily technician schedules and routes under guidance. Communicate schedule changes, add-on services, or priority requests to field technicians. Review technician availability and flag potential scheduling conflicts. Support follow-up on missed, incomplete, or rescheduled services from prior days. Coordinate with technicians and department managers to ensure service continuity. Qualifications High school diploma or equivalent. 2-5 years of customer service or administrative experience. Strong organizational and time-management skills with the ability to multitask in a fast-paced environment. Excellent verbal and written communication skills. High attention to detail and accuracy. Strong problem-solving skills and sound judgment. Proficiency with office software and CRM systems. Reliability and strong attendance history. Preferred / Nice to Have Experience with scheduling, dispatching, routing, or logistics support. Familiarity with service-based operations or field service coordination. Why This Role Matters This position plays a key role in shaping the customer experience and supporting daily operations. While customer service is the primary focus, exposure to logistics and scheduling offers an opportunity to broaden skills and grow within the organization without the pressure of owning routing responsibilities full-time. If you're passionate about helping customers and supporting a winning team, we'd love to hear from you! Apply today and become a key part of our growing team.
    $33k-42k yearly est. 13d ago
  • Member Service Representative Lead Full Time

    Pfnocritics

    Service representative job in Yakima, WA

    MEMBER SERVICES REPRESENTATIVE Location: Yakima Summitview Ave, WA Type: Full Time The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50lbs. Will occasionally encounter toxic chemicals during shift. Compensation: $16.78 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $16.8 hourly Auto-Apply 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Eric Silvers-State Farm Agent

    Service representative job in Yakima, WA

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Eric Silvers - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $40k-55k yearly est. 11d ago
  • Customer Service Rep(07160) - 710 N Anderson

    Domino's Franchise

    Service representative job in Ellensburg, WA

    Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66- $17.50 per hour. Benefits- Paid sick leave per Washington law, paid family and medical leave per Washington law, 401K eligible after 2 years with minimum earnings of $5000/yr. Other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities • Greet every customer • Demonstrate a complete understanding of all menu items and ingredients • Take food orders efficiently and accurately • Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor • Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. • Clean and stock work area and customer area • Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products • Assist in preparing, cutting and boxing menu items as needed • Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills • Ability to multitask without losing track of things. • Ability to stay focused on highest priority activities in a hectic always-changing environment. • Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work • Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results • Really care about the customer and the experience you are giving them • Proactively works to make things happen, can engage assistance from a variety of sources • Takes direction and course correction in a pro-active manner. • “Can do” attitude toward unfamiliar tasks. • Like to be part of a team Positive attitude, flexible and adaptable • Ability to communicate positively, compassionately and fairly under stressful situations • Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills • Strong verbal skills • Confidentiality • Comfortable using POS system Additional Information All your information will be kept confidential according to EEO guidelines.
    $16.7-17.5 hourly 16d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bryan Robison-State Farm Agent

    Service representative job in Sunnyside, WA

    Job DescriptionBenefits: 4 day work week, closed Fridays License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bryan Robison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $33k-42k yearly est. 18d ago
  • Domino's Pizza Maker/CSR - Sunnyside, WA (7061)

    Domino's Franchise

    Service representative job in Sunnyside, WA

    JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. ADDITIONAL INFORMATION - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay - Our drivers receive a competitive hourly wage, plus tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder! Additional Information Benefits: -Paid sick leave per Washington law -Health Care benefits for full time employees (30+ hours per week after waiting periods) -Dental and Vision plans available to purchase All your information will be kept confidential according to EEO guidelines.
    $33k-42k yearly est. 16d ago
  • Account Representative - State Farm Agent Team Member

    Bryan Robison-State Farm Agent

    Service representative job in Sunnyside, WA

    Job DescriptionBenefits: Closed Fridays 4 day work week License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Bryan Robison - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $39k-55k yearly est. 4d ago

Learn more about service representative jobs

How much does a service representative earn in Yakima, WA?

The average service representative in Yakima, WA earns between $28,000 and $47,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Yakima, WA

$36,000

What are the biggest employers of Service Representatives in Yakima, WA?

The biggest employers of Service Representatives in Yakima, WA are:
  1. Global Elite Group
  2. Cintas
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