Store Supervisor - #475
Store manager job in State College, PA
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive attitude and the ability to prioritize tasks and delegate effectively, check out our available Supervisor position and LET'S MAKE SHEETZ HAPPEN!
Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You'll all work together to engage customers with hospitality in all aspects of their experience at a Sheetz. If our customers are happy, then you will be, too. Why?
Because one of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
So if you're still out there looking for your place, your people, or your passion? Maybe it's here, with us!
Responsibilities:
Welcome customers to our stores with greetings and top-tier customer service
Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner
Mentor and coach your work fam to prioritize tasks and rock it as a Team Member
Keep an eye on the goodz in-store to make sure that products are ordered, merchandised, rotated and readily-available for our customers
Keep thingz clean in the store, kitchen, and dining areas
Qualifications:
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds.
Must be 18 years of age or older (VA state law requires Supervisor's to be 21 years of age or older for certain tasks).
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Assistant Store Manager - Rural King
Store manager job in Tyrone, PA
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Customer Service Manager, State College, PA
Store manager job in Lewistown, PA
The Division:
Our Access Systems Division Overhead Door channel has a nationwide network of over 450 Overhead Door™ distributors leading the way with innovative solutions and unmatched installation, service, and support. *********************************
Our Wayne Dalton channel has a nationwide network of over 2,700 dealers with its portfolio of quality, innovative products, Wayne Dalton effectively serves customer needs in North America. *****************************
Duties/Responsibilities:
Manages customer care representatives and assigns work to all functions of customer service.
Maintain an accurate account of incoming/outgoing customer calls.
Collect and analyze call center statistics/customer service metrics.
Process parts orders, replacement orders, and no-charge warranty orders.
Responsible for the maintenance, compliance to, and periodic update of the Customer Service Standard Operating Procedures.
Develops and maintains an effective department through proper selection, training, and assignment of personnel.
Investigate and respond to customer order/billing inquires.
Provide warranty information and assistance.
Directs meetings to resolve problem accounts and quality problems. Coordinates schedule changes with salespeople, customers, and company departments, for the timely shipment of products according to customer requirements.
Provides field technical services to customers in compliance with contract requirements, including installation and maintenance.
Works with distributors to inform them of unit prices, shipping dates, anticipated delays, and backorders.
Perform all other tasks as assigned by the management team.
Qualifications:
Ten years of customer service or telephone experience/employment in a technical manufacturing environment. At least 5 years in a leadership role in a manufacturing customer service environment..
A positive, extremely professional individual with high integrity and a strong work ethic. Honor confidentiality of proprietary Company information.
Must have excellent written and verbal communication skills. Strong presentation skills with the ability to demonstrate our brand to small and large groups with marketing tools and manuals. Good listening skills.
Ability to participate as a team member on projects that involve or impact the entire Company's activities.
Customer service orientation and emphasis on results, diplomacy, multitasking, and priority setting.
Must possess computer proficiency in MS Office (Microsoft Word, Excel, PowerPoint, and Outlook). Experience with Customer Relations Management Software required; Oracle CX preferred.
Educational Requirements:
Minimum of an associate's degree with three years experience in customer service or six years experience in customer service or related roles
Auto-ApplyTemplate - US - 30E044 Area Manager
Store manager job in Altoona, PA
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Summary:
The Area Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the area branch locations. The Area Manager reviews all aspects of branch operations and plans and implements customer sales growth, supplier engagement and operational initiatives to achieve profitable business growth. Responsibilities include but are not limited to safety, personnel, inventory, and the overall business results of the area.
What You'll Do:
* Develop and manage personnel and their activities, including recruiting, hiring, training, reviewing performance, coaching employees, and disciplining and/or addressing complaints and resolving employee issues
* Responsible for the business performance of the area branches, such as monitoring monthly financial data and key operational areas such as inventory levels or gross margin percentage
* Establish and maintain a relationship with key customers
* Responsible for the productivity, quality of work, and morale of staff
* Evaluate policies and procedures and make recommendations to improve efficiency and productivity
* Build marketing plans and supplier engagement programs
* Lead the external digital strategy around connecting customers and eSales
* Ensure outside sales effectiveness through active coaching and performance management
* Research market trends and utilizing digital tools for analysis
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
* 10+ years of sales, marketing, operations, electrical distribution, or similar B2B industry experience
* 5+ years of leadership experience
* Valid Driver's License
* High School or GED - Required
* Bachelor's Degree or Equivalent - Preferred
*
* in Business Administration, Sales, or Marketing preferred
Knowledge, Skills & Abilities
* Ability to manage P&Ls
* Ability to develop and implement sales strategies
* Ability to complete analysis utilizing business digital tools
* Sales and service oriented, self-motivated, dependable, possess excellent leadership, and customer service skills
* Excellent written, verbal, interpersonal, and presentation skills are required
* Strong negotiation and interpersonal skills
* Ability to develop and coach a team
* Experience with Microsoft Office
Additional Information
Physical Demands:
* Sit: Must be able to remain in a stationary position - Constantly - at least 51%
* Walk: Must be able to move about inside/outside office or work location - Constantly - at least 51%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
* Up to 10 pounds - Occasionally - up to 20%
* Up to 25 pounds - Occasionally - up to 20%
* Up to 50 pounds - Occasionally - up to 20%
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
* Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20%
* Handles or works with potentially dangerous equipment - Occasionally - up to 20%
* Travels to offsite locations - Constantly - at least 51%
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
District Manager
Store manager job in State College, PA
Large, fast-growing casual dining franchisee is seeking an experienced multi-unit District Manager to oversee locations in the State College, PA area. We are searching for dedicated and talented people to join our management team. The principal role of a District Manager is to support the long-term development of your Restaurant Managers and Assistant Managers, ensure that customers are receiving a consistent and positive experience and manage profitability. If you want a challenging but rewarding career, apply today!
Job Responsibilities:
Build management by selecting, training and developing managerial employees.
Establishing and reviewing unit specific performance targets in employee satisfaction, guest service and margin improvement
Maintaining company standards in food safety, product and facility specifications
Respond expeditiously to guest service needs and demonstrate appropriate decision making skills.
Hold management accountable and take appropriate action when needed.
Introducing and reinforcing new products and initiatives
Coach your team to identify and develop strategies to ensure customer expectations are being met.
Analyze the financial performance of your area, understand trends, and drive sales to maximize profitability.
Ensures the management team follows processes and performance goals to drive operational improvement.
Requirements for this position include:
Minimum 5 years of experience in food service management at the multi-unit or district level
Excellent verbal and written communication skills
Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
Proven ability to drive employee satisfaction/retention, guest satisfaction and financial performance
Excellent planning, organizing and follow-up skills
Strong decision making and conflict resolution skills
Strong desire to develop their team and actively continue their own development
Must be able to manage time effectively and reach objectives within specified time frames
Ability to communicate detailed knowledge of restaurant standards, in a top of mind manner, to both employees and managers
Benefits
Health, Dental, and Life insurance
Short Term & Long-Term Disability
Bonus Program
401 K Program with company match
Paid holiday, vacation and sick time
Company Vehicle
We are an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Salary Description $70,000 - $80,000
District Manager
Store manager job in State College, PA
The District Manager will be full responsibility and accountability for the sales and service productivity, operations and customer experience (the customer journey) of a group of Financial Center locations and managers within the assigned Northwest Bank footprint/geography. The District Manager will engage a group of Financial Center locations to promote business growth through the development of deposits, assets, fee-based services and the development and retention of new and existing consumer and business customers. There will be a level of accountability for community engagement, CRA (Community Reinvestment Act) opportunities and collaboration as well as partnering with the respective HRBP on employee relations.
Additionally, the District Manager will be accountable for regularly evaluating employee performance, provide challenging opportunities for career growth, along with ensuring the appropriate coaching is delivered, while being present within the district and collaborating with financial center employees to ensure there is consistent commitment to our company culture and Northwest Bank standards of excellence.
Essential Functions
• Team Leadership and Development: Provide leadership and guidance to financial center managers and their teams. Conduct regular coaching sessions and performance evaluations to ensure alignment with Northwest Bank standards and goals, utilizing the HR tool. Providing insight to enhance the skills and capabilities of team members.
• Profitability and Growth: Manage the sales function for the assigned geography (district) and coach team members, setting the example and tone for a strong sales environment that is collaborative.
• Consistently coach to and lead the defined sales and service process for the district using consultative sales skills and appropriate tools to encourage the teams to proactively identify the financial needs of customers or prospects and recommend the appropriate solutions to meet those needs
• Customer Experience and Sales: Ensure that all team members adhere to Northwest Bank Standards for Customer Experience. Implement sales initiatives to drive revenue growth and achieve sales goals. Utilize Northwest management tools to monitor and track sales performance, providing support and guidance as needed.
• Operational Soundness: Oversee all operational activities within the district, including financial center cash management, compliance with regulatory requirements, and adherence to internal policies and procedures. Implement risk management practices to safeguard assets, minimize fraud, and maintain a secure banking environment. Collaborate with support functions to streamline processes and enhance operational efficiency.
• Review and evaluate regular report of Financial Center activity, to include but not limited to staffing, loans, deposits, over-drafts and audits to meet district and regional profit and performance activities.
• Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and internal policies. Implement risk management protocols to mitigate operational and financial risks within the district.
• Actively participate in community activities to develop and grow relationships to further benefit the communities we serve.
• Employee Experience: Foster a positive work environment by addressing employee concerns and resolving conflicts quickly and fairly. Promote open communication and collaboration among team members.
• Talent Management: Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment. Serve as a mentor and coach to team members, fostering their professional growth and development. Identify strengths and areas for improvement in team members and tailor development plans accordingly. Conduct regular one-on-one meetings to discuss career aspirations, provide guidance, and offer support.
• Ensure staff receives proper training to demonstrate ability to sell, cross-sell and/or refer as appropriate to reach individual/team sales and productivity goals.
• Community Engagement and CRA Efforts: Represent Northwest Bank in the local community by participating in events and initiatives. Oversee CRA efforts to ensure compliance with regulatory requirements and support the bank's commitment to community reinvestment.
• Oversee and lead Marketing initiatives for the assigned district, including partnership and development efforts with Marketing.
Additional Essential Functions
Essential Functions
• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment
Additional Responsibilities
• Complete other duties and special projects as requested by management
Safety and Health for Supervisors with Direct Reports
• Provide leadership and positive direction for maintaining the safety and loss prevention program
• Actively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identified
• Help implement emergency procedures
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Education
High School Diploma or equivalent experience
Preferred Work Experience
Banking and/or Retail experience
3 - 5 years Sales leadership experience
3 - 5 years Management experience
General Supervisory/Manager Knowledge, Skills, and Abilities
• Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches
• Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans
• Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion
• Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning
• Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience
• Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information
• Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required
• Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters
Additional Knowledge, Skills and Abilities
-Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a trusted leader.
-Analyze reports, metrics and other data to identify trends, issues and opportunities.
-Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen
Travel Requirements
Frequently to various financial center locations, community and networking events, customer and prospect meetings within designated district as well as trainings and meetings within the Northwest Bank footprint.
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Auto-ApplyT Mobile Authorized Retailer Store Manager
Store manager job in State College, PA
Benefits:
Commission
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Donation matching
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer!
Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!
Seeking candidates with a hustle and ambition for unlimited potential.
If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be!
Se prefieren hablantes bilinges de espaol, pero no se requieren.
Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture
Be unstoppable with us!
Job Overview
As a Retail Store Manager, youre ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world.
Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.
Job Responsibilities:
Complete observations of store employees interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
Assist with customer-related issues that would positively impact the customers experience within the T-Mobile brand & expectations.
Own store success and take ownership for store employees work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
Always maintain a neat clean organized store environment.
Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customers hearts and store employee success.
Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
Support team initiatives and create an inclusive environment.
Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the stores assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
Show your team youre invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
Ensure store employees meet and/or exceed defined, monthly success measurements.
Meet or exceed sales goals for the store.
The experience youll bring:
2 years wireless retail experience, high volume preferred
Bachelors degree, preferred.
Knowledge, Skills and Abilities:
Communication (Required)
Microsoft Office (Required)
Store Management (Required)
Store Operations (Required)
Customer Service (Required)
Requirements:
2-4 years Management experience in retail sales (Required)
2-4 years Sales & sales management experience (Required)
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Whats in it for you:
Competitive base pay, plus commission (Starting at $50,000/year)
Benefits for part-time and full-time associates
Medical, dental and vision benefits
401K Plan
Generous paid time-off programs
Phone service discounts
Serious growth potential for your career
#NeverStopGrowing
Luna Wireless doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward.
Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.
General Manager
Store manager job in State College, PA
The position will be responsible for supervising/managing/overseeing the following departments: Rooms Division (Front Desk, Guest Services, Bell, Security and Concierge) Food & Beverage (Restaurant, Room Service, Banquets, and Kitchen), Sales, Accounting, Human Resources & training property wide.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains
guest service
as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards
General Manager
Job Requirements:
Coordinate various Departments on behalf of VP of Operations.
Experience supervising Front Office, Food and Beverage, Administration, and related Departments.
Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property.
Experience developing standards and operating procedures.
Thorough understanding of yield management principles.
Participate in meetings internally and externally to the property as required.
Leadership Requirements:
Ability to manage change effectively in a high paced luxury service environment.
Provide leadership to the departments to achieve their goals and objectives.
Communicate the goals and objectives and inspire employees to achieve those goals.
Managerial Requirements:
Clear, concise written and verbal communication skills.
Ability to clearly and concisely present technical subjects.
Demonstrate team building experience.
Track record promoting an atmosphere of teamwork.
Demonstrate ability to lead by example.
Build morale and spirit.
Participative management style.
Use a "hands-on" approach to management.
Solid career progression up through the ranks.
Abilities to inspire, train, and develop people for promotion.
Experience training and cross-training team members.
Instill a guest service attitude in all team members.
Instill a "can-do" attitude in team members.
Coach team members how to resolve and de-escalate conflicts.
Instill a calm, organized approach in all situations.
Other Duties as required
Business Skills:
Strong technical skills.
Excellent time management skills.
Strong organizational skills.
Excellent knowledge of computers.
Strong customer service orientation and skills.
Excellent listening skills.
Exceptional detail in follow-up.
Strong budgetary, projections, and cost control skills.
Follow/enforce company policies and procedures.
Resolve problems.
Assume responsibility/accountability.
Understand security requirements.
Thorough understanding of HR requirements and regulatory agency requirements.
Create courteous, friendly, professional work environment.
Provide overall direction, coordination, and ongoing evaluation of operations.
Creative problem-solving skills.
Ability to quickly evaluate alternatives and decide on a plan of action.
Think creatively.
Forecasting skills.
CERTIFICATES, LICENSES, REGISTRATIONS
ServeSafe, RAMP training, CPR/First Aid, and valid driver's license
PHYSICAL DEMANDS/ WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals must be able to lift up to 30lbs.
Following proper lifting procedures.
Must be able to stand for 8 hour shifts.
Must be able to show leadership abilities.
Must have organizational skills and quick decision maker
General Manager ( State College PA)
Store manager job in State College, PA
As a Wendy's Restaurant General Manager, you'll enjoy:
Plenty of work-related perks such as medical, dental, vision, life insurance benefits, 401k with employer match, provided uniforms, meal discounts, and advancement opportunities. Overseeing operations, you will develop and mentor your team, and ensure a positive dining experience for your customers by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals, maintaining QSR standards and ensuring the protection of the brand and assets.
Our Restaurant General Managers (RGM) are the leader of the TEAM who establish the tone of the work environment, and the level of customer satisfaction! RGMs are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude
Requirements:
High School Diploma, or GED. College degree preferred. Three or more years' experience as Manager in the restaurant industry; or equivalent combination of education and experience
Basic computer skills
Problem solving skills, customer service and decision making
Must be able to work a 5-day, 50 hour shift, including occasional weekends and most Holidays
Maintain and enforce standard operating procedure of the company
Must be able to properly lift, pull and push up to 25lbs
Ability to travel to other restaurants, main office, meetings, etc. as needed
Responsibilities include but are not limited to:
Manages food and labor costs
Trains, monitors, and reinforces food safety procedures
Executes company policies and procedures
Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits
Provides proper training for team members
Anticipates and identifies problems and initiates appropriate corrective action
Hiring and developing employees, conducting new hire orientation, and developing the training plan for each new hire.
Scheduling and deploying the team correctly,
Addressing performance issues, retention of store management and crew
Assisting in the resolution of customer issues
CKA Management LLC is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
Dunkin Store Manager
Store manager job in Bellefonte, PA
Salary Description
$50,000 to $60,000 salary
REVELxp - General Manager, State College
Store manager job in Bellefonte, PA
REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
POSITION SUMMARY
The General Manager is responsible for leading and managing daily operations to achieve business goals and maximize profitability. Other duties also include mentoring team members, setting performance objectives, and ensuring company standards are upheld.
KEY RESPONSIBILITIES
Duties may be added or changed at any time based on business needs, without requiring additional compensation or benefits.
SALES:
Full oversight of all revenue related activities (tailgates and event rentals), which will include goal setting, forecasting, and the development and execution of sales strategies.
Active participation in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives.
Responsible for owning and growing relationships with university partners across multiple departments.
Develop, implement, and oversee the guest communication plan by team for all tailgate and event rental clients.
Develop a team culture focused on poise, accountability, being detailed orientated and with high attention to hospitality.
Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
Responsible for Accounts Payable and Receivable for all properties/operations under your purview including tracking and reporting.
Full ownership of pricing and discounts as approved by Vice President.
Supervision and development of team members by providing consistent feedback in relation to key performance metrics and company expectations.
Oversee recruiting and assist with corporate training when needed.
Supporting company-wide initiatives and encouraging behavior that promotes adoption of initiatives, processes, and policies.
OPERATIONS:
Strategic planning and trend forecasting
Budget oversight
Ensure compliance with company-wide initiatives and processes/improvements.
Manage and improve current systems including quality control, maintenance, inventory, and process management.
Event Management: responsible for event layout, design assistance, and oversight of events operations; manage relationships with key vendors including rental, food and beverage partners.
Asset Management: oversee all aspects related to facility management including warehouse organization and cleanliness, office organization and cleanliness, general facility maintenance and facility services such as cleaning, landscape and pest control; oversee and work with Operations personnel on all aspects of fleet management including cleanliness, maintenance, safety training, and security policy compliance; oversee and work with Operations personnel on all inventory maintenance, asset counts and repair schedules.
Budget oversight for all expense line items including but not limited to hourly labor, game day expenses and overall office expenditures.
Public relations and communication
Become a visible representative of REVELXP by managing community relations with customers, university administration & athletic department.
Manage all partner relationships with existing partners and key event rental clients.
Attend community functions with executive management.
KEY ACCOUNTABILITIES
Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up.
Ensure professional, accurate, and timely communication to complete tasks and resolve issues
Analyze and problem-solve effectively and efficiently
Work calmly and effectively in a fast-paced environment
Establish and maintain positive relationships with internal and external customers.
Maintain a high level of confidentiality in all tasks.
Possess a high energy, strong desire to achieve top results with a charismatic, positive “can-do” attitude via the phone and in person.
Use creativity to generate new, useful ideas and put them into practice.
Maintain a positive attitude and openness to coaching in best practices.
Requirements
MINIMUM QUALIFICATIONS
Bachelor's degree in business administration or a similar major and/or active progress towards a degree (or equivalent experience) is preferred.
Knowledge of sports and the excitement surrounding in-person events is a plus.
Demonstrated effective communication skills in verbal and written forms.
Demonstrated proficiency in Microsoft Word and Excel.
Five or more years of supervisory experience, with demonstrated ability to coach team members.
Assistant General Manager - Retail
Store manager job in Altoona, PA
Our Altoona, PA showroom is looking for a motivated Assistant General Manager - Retail to join our team! In this hands-on role, youll work closely with our General Manager to learn every aspect of sales, guest service, and daily operationsall while preparing to take on a leadership role of your own. Youll also provide support to our Johnstown, PA location as needed, helping both teams succeed and stay connected.
If youre passionate about learning, leading, and achieving results, this is your opportunity to grow your career with Ashley | The Wellsville Group!
What Youll Do:
Learn the Ropes: Shadow management to master sales, operations, and leadership.
Wow Guests: Help deliver standout experiences that keep customers raving.
Energize the Crew: Join team huddles to align and motivate, learning to set the pace.
Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe.
Solve Problems: Support smart, quick decisions to keep the showroom humming.
Live Our Values: Bring our Vision, Mission, and Values to life every day.
Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the managers PTO to build connections and know-how.
Who You Are:
A clear communicator who keeps things sharp and on point.
Quick, reliable, and organized, even in the retail hustle.
A people-person who builds trust and motivates teams.
Ready to lift 75 lbs. with help for product demos.
Flexible for 812-hour shifts, including nights, weekends, and holidays.
2-4 years of retail management experience (commission-based a plus).
Associates or Bachelors degree preferred, but not required.
Able to commute to Johnstown, PA (30 miles away) for one weekly shift and PTO coverage.
Why Youll Love Us:
Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins.
Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings.
Growth Galore: Train today, lead tomorrowwe promote from within.
Team Vibes: Join a crew thats exciting, impactful, and fresh, with pros whove got your back.
Home Base + Travel: Based in Altoona, PA, with one weekly shift in Johnstown (short commute!) and coverage there during manager PTO.
Ready to Lead the Way?
If youre pumped to train, inspire, and grow with Altoonaand flex your skills in Johnstownwe want you!
Compensation details: 60000-65000 Yearly Salary
PI678660df18d0-31181-39162206
Seasonal Holiday Asst Location Manager- Logan Valley Mall
Store manager job in Altoona, PA
This is a seasonal role starting in November/December, with full-time or part-time hours based on your availability and business needs. Start and end dates may vary slightly due to weather or staffing.
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.
As Assistant Local Manager, you will work alongside our Local Manager as you lead, develop and motivate the local team to achieve personal, professional, and company goals.
Our Assistant Local Manager Will Also
Promote a positive, collaborative environment and maintain our core values and policies
Assist LM with preparations for the opening day including hiring completion, inventories, equipment setup/testing, staff scheduling and training, and learning proper opening/closing procedures
Take photos and provide guests with memorable souvenirs to take home
Photography experience not required
Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
Lead by example and reinforce policies and procedures established by senior management
Troubleshoot technical issues and escalate to IT or Local Management when needed
Assist Local Manager with administrative tasks such as inventory, scheduling, training and/or recruiting
All other duties as assigned
What We're Looking For
Positive attitude and strong work ethic
Team player who can work independently and understands the importance of leadership
Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
Ability to process sales transactions and comfortable with cash handling
Professional attire and good hygiene are a must
Available to attend mandatory pre-season training
Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
Available to work a minimum of 20 hours a week or as needed
Knowledge, Experience & Skill
At least 18 years of age
Previous retail/assistant manager and photography experience preferred
Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
What Else Can You Expect
A fun, fast paced, and passionate environment
Career advancement opportunities
Flexible schedule
Referral program
One free photo package for friends and family per staff member
Must be used 2 weeks before the close of each season
We Work Together to Win Together
Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.
Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
Store General Manager - Altoona, PA
Store manager job in Altoona, PA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
* Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
* Attract, hire, and retain a diverse team of top talent.
* Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
* Create a professional environment that inspires and encourages the growth and engagement of partners.
* Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
* Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
* Responsible for all partner performance management in the Pet Care Center.
* Demonstrate and support a continuous improvement and growth mindset.
Performance
* Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
* Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
* Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
* Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
* Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
#LI-LF2
Process
* Ensures the proper health, appearance, welfare, and proper handling of all animals.
* Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
* Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
* Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
* Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
* Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
* Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
Other Essential Duties
* MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
* PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.
* FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
* PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
* ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
* In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
* Excellence in communication and computer skills are also required.
* Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
* A working knowledge of general business practices is highly desirable, as are strong organizational skills.
* A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
* Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
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General Manager(04448) - 203 Jay Street
Store manager job in Lock Haven, PA
Job DescriptionManagers must be adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business skills as a manager for Domino's Pizza by staffing your store, managing costs, and developing your team members all while in a fun and energetic environment.
Must be 18+ years old
- Build sales through establishing relationships with local businesses, churches, schools and residents
Store Manager
Store manager job in Lock Haven, PA
Store Manager Job Description and Requirements
Job Related Duties: A Store Manager reports to
the Supervisor/General Manager of Store Operations and his/her responsibilities
include, but are not limited to the following:
• Flexibility to work on-call and as needed to accommodate operational and
scheduling needs.
• Day-to-day store operations, including scheduling, training, and supervising
employees and assistant managers.
• The Store Manager is responsible for the store profits, and all controllable
expenses; including labor, inventory levels, as well as cash and inventory
shortages.
• Self-motivated, dependable and able to work effectively in a fast-paced
environment while maintaining 100% total customer focus.
• Supervising and directing the activities of employees.
• Ensuring excellent customer service.
• Recruiting, training and development of employees.
• Motivate, encourage, and challenge store clerks.
• Promote and resolve customer complaints in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure the
store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are appealing to guests,
priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Supervise and discipline all store employees (and Assistant Manager)
according to company policy.
• Monitoring compliance with company policies and procedures.
• Maximizing sales and profitability.
• Monitor daily retail gasoline competitors and sending the prices to the
corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established
by management.
• Monitor cash overages/shortages, inventory shrinkage, and drive-offs daily.
• Conduct store meetings as needed with employees.
• Have the physical ability to perform all duties of a store clerk regularly.
• Implement monthly promotions, vendor policies and procedures and ensure all
POS advertising/signage is properly posted in a timely manner.
• Communicate and perform price change request, mark downs/ups as requested by
the Operations Manager. Communicate any issues with merchandise pricing with
Price Book Administrator.
• Creating positive store culture by treating employees fairly and with
respect.
• Monitoring and enforcing all safety and security policies and procedures and
reporting any and all unsafe conditions.
• Conduct regular Safety and Security Meetings and document with employees
attending signatures.
• Report and process all employee and customer incidents/accidents following
company procedures.
• Ability to work varied hours/days as business dictates.
Physical Requirements:
• Must be able to stand for extended periods of time.
• Lift, bend, twist, squat, reach overhead, climb ladders, enter and work in
cold climate (coolers and freezers) for up to 15 minutes.
• Prepare food such as pizza, subs, or any other food service provided at the
location.
• Tolerate the smell of gasoline fumes and cleaning products.
• Effectively lift and move a fire extinguisher, if necessary, to where it may
be needed.
• Have sufficient visual ability to check forms of identification.
• Ability to read, count and write to accurately complete all documentation.
• Ability to freely access all areas of the store including selling floor,
stock area, and register area.
• Ability to operate and use all equipment necessary to run the store.
• Ability to climb ladders.
• Ability to move or handle merchandise throughout the store generally weighing
0-50 pounds.
Skills:
• Basic knowledge of computer applications (Excel, Word, etc.)
• Excellent interpersonal skills.
• Strong leadership and managerial skills.
• Strong team building and communication skills, including ability to
communicate verbally to both large and small groups of employees.
• Strong analytical skills.
• Strong understanding and commitment to Nittany MinitMart's corporate mission,
vision, and total customer focus.
• Ability to prioritize tasks and delegate effectively.
• Ability to handle difficult situations professionally.
• Ability to understand all information in the daily reporting of store
operations.
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
Referral program
Employee discount
Profit sharing
Senior Manager of Employee Experience (HR Operations)
Store manager job in Woodward, PA
Woodward PA, located in the rolling hills of central Pennsylvania, is a world-class action sports destination and camp. Our employee experience and culture are derived from our main product: FUN. We work, progress, and play in a world of innovative environments. If this sounds like what you are looking for, we'd love to hear from you!
Reporting to the General Manager of Woodward PA, the Senior Manager of Employee Experience will guide and manage the employee experience, HR operations and be the caretaker of our unique camp culture. As a member of the Senior Leadership Team, the Senior Manager of Employee Experience will act as a facilitator, coach and a strategic human resource business partner. This position requires the ability to juggle multiple work streams and to be a master at managing the needs of various leaders.
This individual will apply creativity, systems thinking, interpersonal skills, data analysis, facilitation skills and a good sense of humor to establish and scale the Talent & Culture function at Woodward PA.
Located in Woodward Pennsylvania, this is a full-time year-round position with a robust benefits package including Flexible Time Off, matching 401k, Health Benefits, Annual Bonus Incentive Program, and more. The starting salary for this role is $60,000 - $70,000 dependent upon experience.
What We're Looking For
Highly skilled at HRIS systems (preferably Workday), process improvement, project management and data.
4+ years of HR operations experience.
2+ years of senior leadership experience in the hospitality, outdoor recreation, summer camp and/or action sports industry (preferred).
Experience managing multiple priorities and stakeholders by looking for commonalities.
Strong interpersonal skills and ability to manage emotional intelligence well when working with diverse leaders.
Is fun, energetic and a positive personality who constantly strives to be the best.
Demonstrated ability to think on your feet and pivot quickly.
Knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Is honest and has the highest integrity, is driven and demonstrates strong leadership.
Is energized by a fast-paced and potentially high-pressure work.
While every day is different and our roles may shift based on business needs, here is what you can expect to dive into in this role as Senior Manager of Employee Experience.
Employee Experience:
Create and execute strategies to facilitate an employee focused onboarding and orientation experience that supports the business needs.
Leads day-to-day employee housing operations with fellow Employee Experience team members.
Lead employee engagement programs, data collection and action planning with Senior Leadership Team.
Support team member safety and wellness and workers compensation program in partnership with Health & Safety and Risk Management.
Support employee relations and investigations in partnership with POWDR HR and legal teams as appropriate.
Oversee the development and implementation of innovative recognition and engagement programs.
Oversee the off-boarding process including managing sensitive involuntary terminations, documentation / files, final pay and employment eligibility determination.
Culture of Learning:
Support the design and execution of cultural programs including employee orientation, leadership kick-offs, and leadership development programs.
Train, mentor and coach Talent & Culture team members on HR principles, best practices, and approaches.
Develop a culture where all team members can learn based on individual, team and company needs. Build a desire from the team to own their development and growth.
Manage and design employee development, performance management and succession planning programs in alignment with regional and global initiatives and programs.
Act as a coach to leaders and offer supportive guidance on where and how to increase their effectiveness using management, leadership and self-awareness tools/concepts.
Operational Excellence:
Oversee administration of payroll and benefits including auditing, reporting and process improvement.
Design effective organizational structures that prioritize clarity of roles and responsibilities and is centered in teamwork.
Lead recruiting strategy, planning and execution.
Ensure policies are developed, managed and updated in a way that aligns with regulations, business needs and our culture.
Facilitate conversations around compliance with regulatory agencies.
Responsible for the timely completion of all necessary reports internally, to external partners and to POWDR as required.
Partner with business leaders and finance in workforce planning that supports the growth needs of the business. Advise on labor models that allow for agility and fiscal discipline.
Develop and execute on the Talent and Culture budget for the business unit.
Inclusive Engagement:
Lead employee engagement programs, data collection and action planning with Senior Leadership Team.
Develop a culture where all team members can learn based on individual, team and company needs. Build a desire from the team to engage, develop & grow.
Own and drive IDEAL (Inclusivity, Diversity, Equity, Allyship and Leadership Programs) initiatives both internally and externally.
Partner with department leaders to create inclusive experiences at all touchpoints of the employee lifecycle.
You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.
If you need assistance with your application, please reach out to *******************
Auto-ApplyAssistant Store Manager
Store manager job in Ashville, PA
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Customer Service Manager, State College, PA
Store manager job in Lewistown, PA
The Division: Our Access Systems Division Overhead Door channel has a nationwide network of over 450 Overhead Door distributors leading the way with innovative solutions and unmatched installation, service, and support. *********************************
Our Wayne Dalton channel has a nationwide network of over 2,700 dealers with its portfolio of quality, innovative products, Wayne Dalton effectively serves customer needs in North America. *****************************
Duties/Responsibilities:
Manages customer care representatives and assigns work to all functions of customer service.
* Maintain an accurate account of incoming/outgoing customer calls.
* Collect and analyze call center statistics/customer service metrics.
* Process parts orders, replacement orders, and no-charge warranty orders.
* Responsible for the maintenance, compliance to, and periodic update of the Customer Service Standard Operating Procedures.
* Develops and maintains an effective department through proper selection, training, and assignment of personnel.
* Investigate and respond to customer order/billing inquires.
* Provide warranty information and assistance.
* Directs meetings to resolve problem accounts and quality problems. Coordinates schedule changes with salespeople, customers, and company departments, for the timely shipment of products according to customer requirements.
* Provides field technical services to customers in compliance with contract requirements, including installation and maintenance.
* Works with distributors to inform them of unit prices, shipping dates, anticipated delays, and backorders.
* Perform all other tasks as assigned by the management team.
Qualifications:
* Ten years of customer service or telephone experience/employment in a technical manufacturing environment. At least 5 years in a leadership role in a manufacturing customer service environment..
* A positive, extremely professional individual with high integrity and a strong work ethic. Honor confidentiality of proprietary Company information.
* Must have excellent written and verbal communication skills. Strong presentation skills with the ability to demonstrate our brand to small and large groups with marketing tools and manuals. Good listening skills.
* Ability to participate as a team member on projects that involve or impact the entire Company's activities.
* Customer service orientation and emphasis on results, diplomacy, multitasking, and priority setting.
* Must possess computer proficiency in MS Office (Microsoft Word, Excel, PowerPoint, and Outlook). Experience with Customer Relations Management Software required; Oracle CX preferred.
Educational Requirements:
* Minimum of an associate's degree with three years experience in customer service or six years experience in customer service or related roles
Auto-ApplyDunkin Assistant Store Manager
Store manager job in Mifflinburg, PA
Apply Description
May Brands aims to set the standards of excellence in the QSR industry. We are looking for Assistant Managers that believe honesty, reliability, accountability, empathy, and ethical behavior are the building blocks to our future success and trusted relationships. Our foundation has always been to create an enjoyable, safe environment to provide high-quality products to our guests, while providing our team with the proper training in a positive work environment.
We continue to ensure that our team is supported and given the training needed to have a positive, safe, and rewarding shift that keeps our guests happy and safe to let them know how much we appreciate them.
Here's what's in it for you:
Tips
Discounted college degree program*
Career development and growth
Training and ongoing development opportunities
Competitive Pay
Paid Time Off*
Healthcare*
*Eligibility requirements
Here's who we're looking for:
- A welcoming, upbeat, positive attitude
- Someone who focuses on providing an exceptional guest experience and a positive working environment for their team
- A leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant
- A driven leader who has restaurant experience in, cost, inventory, and shift management
- Someone who loves to motivate, lead, and develop their team
- The ability to effectively train others
"You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees."