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The differences between supports and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a support, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $36,227 average annual salary of a support.
The top three skills for a support include customer service, cash management and customer satisfaction. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Support | Certified Medical Technician | |
| Yearly salary | $36,227 | $38,859 |
| Hourly rate | $17.42 | $18.68 |
| Growth rate | 10% | 5% |
| Number of jobs | 136,788 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 28% |
| Average age | 42 | 44 |
| Years of experience | 2 | 12 |
A support employee is responsible for assisting the business operations and responding to customers' inquiries and concerns regarding its goods and services. Support logs all customers' interaction and escalates potential complaints to the appropriate department. They also help with implementing strategic procedures to improve operations and reach maximum productivity. A support employee must have excellent communication and customer service skills, ensuring clients' satisfaction with the services and maintain good feedback to boost the company's brand, attract more clients, and increase revenues.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Supports and certified medical technicians have different pay scales, as shown below.
| Support | Certified Medical Technician | |
| Average salary | $36,227 | $38,859 |
| Salary range | Between $24,000 And $54,000 | Between $28,000 And $53,000 |
| Highest paying City | Urban Honolulu, HI | Denton, TX |
| Highest paying state | Hawaii | Alaska |
| Best paying company | Microsoft | Favorite Healthcare Staffing |
| Best paying industry | Professional | Health Care |
There are a few differences between a support and a certified medical technician in terms of educational background:
| Support | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | Stanford University | University of Connecticut |
Here are the differences between supports' and certified medical technicians' demographics:
| Support | Certified Medical Technician | |
| Average age | 42 | 44 |
| Gender ratio | Male, 51.4% Female, 48.6% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 11% | 8% |