Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between account marketing representatives and customer service representative managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an account marketing representative, becoming a customer service representative manager takes usually requires 6-12 months. Additionally, an account marketing representative has an average salary of $58,350, which is higher than the $32,048 average annual salary of a customer service representative manager.
The top three skills for an account marketing representative include market trends, real estate and CRM. The most important skills for a customer service representative manager are PET, payroll, and customer satisfaction.
| Account Marketing Representative | Customer Service Representative Manager | |
| Yearly salary | $58,350 | $32,048 |
| Hourly rate | $28.05 | $15.41 |
| Growth rate | 4% | -4% |
| Number of jobs | 236,254 | 147,039 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 75% | Bachelor's Degree, 37% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
The account marketing representative initiates contact with clients, handles accounts, meets their requirements, and creates sales and marketing strategies. An account marketing representative is a contact person which clients can go to for information. The account marketing representative collaborates with relevant departments to ensure that an account fares well in the market and thus increases its reputation and solidifies consumer trust and confidence.
A customer service representative manager is responsible for ensuring customers' satisfaction by addressing their needs and managing their complaints about goods and services offered by the company. A customer service manager monitors staff performance, trains new customer service staff, implements strategic procedures to assist customers, allocates the department's budget and resources, creates loyalty programs, and sets customer service operations goals. A customer service representative manager must display outstanding communication and leadership skills to oversee daily operations and maintain a good reputation for the company.
Account marketing representatives and customer service representative managers have different pay scales, as shown below.
| Account Marketing Representative | Customer Service Representative Manager | |
| Average salary | $58,350 | $32,048 |
| Salary range | Between $37,000 And $90,000 | Between $25,000 And $41,000 |
| Highest paying City | - | San Jose, CA |
| Highest paying state | - | California |
| Best paying company | - | First Book |
| Best paying industry | - | Finance |
There are a few differences between an account marketing representative and a customer service representative manager in terms of educational background:
| Account Marketing Representative | Customer Service Representative Manager | |
| Most common degree | Bachelor's Degree, 75% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between account marketing representatives' and customer service representative managers' demographics:
| Account Marketing Representative | Customer Service Representative Manager | |
| Average age | 47 | 40 |
| Gender ratio | Male, 47.8% Female, 52.2% | Male, 34.8% Female, 65.2% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2% | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 20.2% Asian, 6.2% White, 55.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |