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The differences between administrative clerks and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative clerk and an administrative receptionist. Additionally, an administrative clerk has an average salary of $32,327, which is higher than the $31,502 average annual salary of an administrative receptionist.
The top three skills for an administrative clerk include customer service, data entry and patients. The most important skills for an administrative receptionist are customer service, patients, and data entry.
| Administrative Clerk | Administrative Receptionist | |
| Yearly salary | $32,327 | $31,502 |
| Hourly rate | $15.54 | $15.15 |
| Growth rate | -5% | -8% |
| Number of jobs | 137,639 | 91,892 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 35% |
| Average age | 47 | 50 |
| Years of experience | 2 | 2 |
An administrative clerk provides support to staff and does clerical works. These clerical duties include answering and making phone calls, typing documents, compiling and filing records, and scheduling appointments. The clerks often set up office meetings and invite reliable speakers. Also, they do research and prepare reports or presentations. Candidates for the job must be organized, detail-oriented, and can manage their time well. They must be tech-savvy and have a basic knowledge of bookkeeping. The salary depends on their experience, industry, and location of the job.
An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.
Administrative clerks and administrative receptionists have different pay scales, as shown below.
| Administrative Clerk | Administrative Receptionist | |
| Average salary | $32,327 | $31,502 |
| Salary range | Between $25,000 And $40,000 | Between $25,000 And $38,000 |
| Highest paying City | Seattle, WA | Oakland, CA |
| Highest paying state | Washington | Washington |
| Best paying company | Columbia University in the City of New York | Beacon Hill Staffing Group |
| Best paying industry | Finance | Technology |
There are a few differences between an administrative clerk and an administrative receptionist in terms of educational background:
| Administrative Clerk | Administrative Receptionist | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between administrative clerks' and administrative receptionists' demographics:
| Administrative Clerk | Administrative Receptionist | |
| Average age | 47 | 50 |
| Gender ratio | Male, 27.9% Female, 72.1% | Male, 8.0% Female, 92.0% |
| Race ratio | Black or African American, 11.4% Unknown, 4.4% Hispanic or Latino, 21.9% Asian, 8.3% White, 53.1% American Indian and Alaska Native, 0.9% | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |