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The differences between administrative supports and administrative officers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative support and an administrative officer. Additionally, an administrative officer has an average salary of $64,338, which is higher than the $37,692 average annual salary of an administrative support.
The top three skills for an administrative support include customer service, administrative tasks and data entry. The most important skills for an administrative officer are veterans, human resources, and rehabilitation.
| Administrative Support | Administrative Officer | |
| Yearly salary | $37,692 | $64,338 |
| Hourly rate | $18.12 | $30.93 |
| Growth rate | -8% | -8% |
| Number of jobs | 114,480 | 98,238 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 59% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.
An administrative officer is responsible for performing administrative and clerical duties to support the company's operations and maintain efficient production. Administrative officers should have excellent office management principles, handling various tasks under minimal supervision and strict deadline. They must be detail-oriented, especially on data processing systems, to encode information and update the company's documents. An administrative officer should be highly-communicative to respond to customers' inquiries and concerns, negotiate with suppliers and third-party vendors, scheduling meetings, and creating business transaction reports.
Administrative supports and administrative officers have different pay scales, as shown below.
| Administrative Support | Administrative Officer | |
| Average salary | $37,692 | $64,338 |
| Salary range | Between $26,000 And $53,000 | Between $40,000 And $103,000 |
| Highest paying City | Washington, DC | San Francisco, CA |
| Highest paying state | Rhode Island | Oregon |
| Best paying company | Pacific Investment Management Company LLC | UBS |
| Best paying industry | Technology | Finance |
There are a few differences between an administrative support and an administrative officer in terms of educational background:
| Administrative Support | Administrative Officer | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between administrative supports' and administrative officers' demographics:
| Administrative Support | Administrative Officer | |
| Average age | 50 | 50 |
| Gender ratio | Male, 20.4% Female, 79.6% | Male, 42.8% Female, 57.2% |
| Race ratio | Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7% | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |