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The differences between administrative supports and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative support and an administrative receptionist. Additionally, an administrative support has an average salary of $37,692, which is higher than the $31,502 average annual salary of an administrative receptionist.
The top three skills for an administrative support include customer service, administrative tasks and data entry. The most important skills for an administrative receptionist are customer service, patients, and data entry.
| Administrative Support | Administrative Receptionist | |
| Yearly salary | $37,692 | $31,502 |
| Hourly rate | $18.12 | $15.15 |
| Growth rate | -8% | -8% |
| Number of jobs | 114,480 | 91,892 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 35% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.
An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.
Administrative supports and administrative receptionists have different pay scales, as shown below.
| Administrative Support | Administrative Receptionist | |
| Average salary | $37,692 | $31,502 |
| Salary range | Between $26,000 And $53,000 | Between $25,000 And $38,000 |
| Highest paying City | Washington, DC | Oakland, CA |
| Highest paying state | Rhode Island | Washington |
| Best paying company | Pacific Investment Management Company LLC | Beacon Hill Staffing Group |
| Best paying industry | Technology | Technology |
There are a few differences between an administrative support and an administrative receptionist in terms of educational background:
| Administrative Support | Administrative Receptionist | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between administrative supports' and administrative receptionists' demographics:
| Administrative Support | Administrative Receptionist | |
| Average age | 50 | 50 |
| Gender ratio | Male, 20.4% Female, 79.6% | Male, 8.0% Female, 92.0% |
| Race ratio | Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7% | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |