Post job

Administrative support vs administrative staff

The differences between administrative supports and administrative staff can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative support and an administrative staff. Additionally, an administrative staff has an average salary of $77,101, which is higher than the $37,692 average annual salary of an administrative support.

The top three skills for an administrative support include customer service, administrative tasks and data entry. The most important skills for an administrative staff are telephone calls, word processing, and travel arrangements.

Administrative support vs administrative staff overview

Administrative SupportAdministrative Staff
Yearly salary$37,692$77,101
Hourly rate$18.12$37.07
Growth rate-8%-8%
Number of jobs114,480119,030
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 63%
Average age5050
Years of experience22

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

What does an administrative staff do?

As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. They do a complex task that involves multi-tasking from the preparation of department reports, analyzing data, and finding solutions. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Moreover, other duties will include scheduling company-initiated activities, meetings, and events.

Administrative support vs administrative staff salary

Administrative supports and administrative staff have different pay scales, as shown below.

Administrative SupportAdministrative Staff
Average salary$37,692$77,101
Salary rangeBetween $26,000 And $53,000Between $58,000 And $101,000
Highest paying CityWashington, DCSan Francisco, CA
Highest paying stateRhode IslandCalifornia
Best paying companyPacific Investment Management Company LLCNVIDIA
Best paying industryTechnologyProfessional

Differences between administrative support and administrative staff education

There are a few differences between an administrative support and an administrative staff in terms of educational background:

Administrative SupportAdministrative Staff
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Administrative support vs administrative staff demographics

Here are the differences between administrative supports' and administrative staff' demographics:

Administrative SupportAdministrative Staff
Average age5050
Gender ratioMale, 20.4% Female, 79.6%Male, 31.9% Female, 68.1%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative support and administrative staff duties and responsibilities

Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
  • Show more

Administrative staff example responsibilities.

  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Prepare PowerPoint presentations for management distribution.
  • Maintain payroll information by collect, calculate and enter data.
  • Prepare briefing slides and presentation material using PowerPoint and Visio.
  • Maintain accounting statements, databases, and other financial information such as payroll coding and budget preparation
  • Provide cloud base customer relationship management with Salesforce for optimization in coordination of the workforce development program and other community orient events
  • Show more

Administrative support vs administrative staff skills

Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%
Common administrative staff skills
  • Telephone Calls, 19%
  • Word Processing, 16%
  • Travel Arrangements, 7%
  • Payroll, 6%
  • Personnel Actions, 6%
  • Financial Reports, 5%

Browse office and administrative jobs