Administrative support vs administrative support staff

The differences between administrative supports and administrative support staff can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an administrative support, becoming an administrative support staff takes usually requires 4-6 years. Additionally, an administrative support has an average salary of $37,692, which is higher than the $33,602 average annual salary of an administrative support staff.

The top three skills for an administrative support include customer service, administrative tasks and data entry. The most important skills for an administrative support staff are excellent interpersonal, data entry, and customer service.

Administrative support vs administrative support staff overview

	Administrative Support	Administrative Support Staff
Yearly salary	$37,692	$33,602
Hourly rate	$18.12	$16.15
Growth rate	-8%	-8%
Number of jobs	114,480	162,436
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 47%
Average age	50	47
Years of experience	2	6

Administrative support vs administrative support staff salary

Administrative supports and administrative support staff have different pay scales, as shown below.

	Administrative Support	Administrative Support Staff
Average salary	$37,692	$33,602
Salary range	Between $26,000 And $53,000	Between $27,000 And $41,000
Highest paying City	Washington, DC	-
Highest paying state	Rhode Island	-
Best paying company	Pacific Investment Management Company LLC	-
Best paying industry	Technology	-

Differences between administrative support and administrative support staff education

There are a few differences between an administrative support and an administrative support staff in terms of educational background:

	Administrative Support	Administrative Support Staff
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 47%
Most common major	Business	Business
Most common college	Western Carolina University	California State University - Bakersfield

Administrative support vs administrative support staff demographics

Here are the differences between administrative supports' and administrative support staff' demographics:

	Administrative Support	Administrative Support Staff
Average age	50	47
Gender ratio	Male, 20.4% Female, 79.6%	Male, 24.5% Female, 75.5%
Race ratio	Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	8%

Differences between administrative support and administrative support staff duties and responsibilities

Administrative support example responsibilities.

Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
Interview veterans to determine issues/concerns and recommend services.
Mail VA benefits correspondence to veterans and various organizations.
Prepare payroll packages for distribution and delivery, including collating and packing of documents.
Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
Develop SharePoint training of project personal and create operating procedures, training documents and briefings.

Administrative support staff example responsibilities.

Create PowerPoint presentations, manage spreadsheet information/graphs and provide reports as necessary.
Maintain SharePoint site for SEDD branch.
Prepare and release medical records in accordance with HIPAA policy.
Process submission of employee's retirement contributions, payroll and insurance benefits.
Assist project and event coordinators with the logistics and operations of various projects.
Monitor client payments, enter and adjust payroll, and create credit and billing invoices.

Administrative support vs administrative support staff skills

Common administrative support skills

Customer Service, 18%
Administrative Tasks, 8%
Data Entry, 6%
Payroll, 6%
Phone Calls, 6%
Patients, 5%

Common administrative support staff skills

Excellent Interpersonal, 20%
Data Entry, 14%
Customer Service, 10%
Word Processing, 7%
Scheduling Appointments, 6%
Personnel Data, 6%

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Office and Administrative Industry
Administrative Support
Administrative Support vs Administrative Support Staff

Updated January 8, 2025

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