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Agent jobs in Key West, FL - 68 jobs

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  • Airport Customer Service Agent

    GAT 3.8company rating

    Agent job in Key West, FL

    GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive Pay Flight Benefits Company-provided uniforms Daily pay options Paid training Paid Time Off (PTO) 401(k) matching Opportunities for career advancement into leadership roles and other positions within the company Position Overview: As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customer service is essential. This position may require you to work with multiple carriers and perform additional duties as assigned. Key Responsibilities: Greet and assist customers promptly, courteously, and professionally both in person and over the phone. Announce incoming and outbound flights clearly and accurately. Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed. Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling. Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors. Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking. Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort. Work independently, manage tasks without direct supervision, and consistently meet service standards. Display a professional and positive image, adhering to company grooming and uniform standards at all times. Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs. Requirements: Must be at least 18 years of age. Must have a high school diploma or equivalent (GED) Strong attention to detail and accuracy in handling transactions, baggage, and flight information. Must be able to read, speak, and understand the English language fluently. Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment. Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone. Proficiency with entry-level computer systems and technology to manage flight information and process transactions. Ability to lift and move items weighing between 50-70 lbs. occasionally. Flexibility to work nights, weekends, and holidays as required by operational needs. Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law. Must successfully complete and pass a pre-employment drug test. Equal Opportunity Employer Statement: GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
    $21k-28k yearly est. 10d ago
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  • Reservations Agent

    Ocean Key Resort & Spa, a Noble House Resort

    Agent job in Key West, FL

    Full-time Description WE ARE Ocean Key Resort and Spa is a 4 diamond award-winning resort in downtown Key West, FL. We are located in the heart of the action with exquisite sunsets and Mallory Square in our backyard. We're a busy resort with 100 guest rooms, 2 restaurants, a tranquil and tropical Spa, picturesque pool and lounge, fitness center, and so much more! OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun. A day in the life... Our full time Reservations Agent handles guest room bookings and inquiries in a call center setting. Answer calls/emails, provide information, address concerns, offer recommendations, and handle bookings, changes, or cancellations providing excellent customer service. At this time, we are only considering applicants who reside in the Florida Keys and/or have secured housing for relocation to a commutable distance to Key West, FL. Requirements You own this if you have: Previous Reservations experience and/or experience working at a hotel. Computer and software proficiency: Efficiently using a keyboard, logging in/out, and navigating the operating system(s). Internet and web navigation: Using web browsers, searching for information, and understanding basic online communication tools. Hardware and software basics: Knowing how to use a computer and operating system(s). Productivity software: Using programs like Microsoft Office for documents, spreadsheets, and presentations. Must be able to exert physical effort in lifting 5 pounds to 50 on occasion. Push/Pull 50 + pounds Endure various physical movements throughout the work area Remain in stationary and mobile position for at least 8 hours throughout work shift Satisfactorily communicate with guests, management and co-workers to their understanding Perform detail-oriented administrative tasks with accuracy and speed The above list of duties and responsibilities is not intended to be exclusive, other responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job may be required from time to time with or without notice. While this job description is intended to be an accurate reflection of the current job, management does reserve the right to revise or alter the duties of the job either temporarily or permanently as required. We've got you covered… At Ocean Key Resort and Spa, we are proud to offer our team members amazing perks and benefits. Health Benefits Package-Medical/Dental/Vision/Employee Assistance Program offering support when you need it most Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and even Pet Insurance 401K plan with matching Team Member parking reimbursement program On Demand Pay- access to your pay before payday Paid Holidays/Personal/Vacation/Sick time Company-Sponsored Parking program for team members Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts (nationwide) Career growth opportunities and Recognition Programs Nationwide team member discount program for theme parks (including Disney, Six Flags, Universal Studios, and more!) discounted MLB, NHL, NFL, concert tickets, and much more. *Certain benefits apply only to full time employment status and introductory eligibility period applies Are you ready to join the excitement? At Ocean Key Resort and Spa, we look for team members with a high amount of integrity and a positive hospitality-driven mindset. We look forward to reviewing your application and resume. At Ocean Key Resort and Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
    $24k-32k yearly est. 15d ago
  • Reservations Agent

    Noble House Hotels and Resorts 4.4company rating

    Agent job in Key West, FL

    WE ARE Ocean Key Resort and Spa is a 4 diamond award-winning resort in downtown Key West, FL. We are located in the heart of the action with exquisite sunsets and Mallory Square in our backyard. We're a busy resort with 100 guest rooms, 2 restaurants, a tranquil and tropical Spa, picturesque pool and lounge, fitness center, and so much more! OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun. A day in the life... Our full time Reservations Agent handles guest room bookings and inquiries in a call center setting. Answer calls/emails, provide information, address concerns, offer recommendations, and handle bookings, changes, or cancellations providing excellent customer service. At this time, we are only considering applicants who reside in the Florida Keys and/or have secured housing for relocation to a commutable distance to Key West, FL. Requirements You own this if you have: Previous Reservations experience and/or experience working at a hotel. * Computer and software proficiency: Efficiently using a keyboard, logging in/out, and navigating the operating system(s). * Internet and web navigation: Using web browsers, searching for information, and understanding basic online communication tools. * Hardware and software basics: Knowing how to use a computer and operating system(s). * Productivity software: Using programs like Microsoft Office for documents, spreadsheets, and presentations. * Must be able to exert physical effort in lifting 5 pounds to 50 on occasion. * Push/Pull 50 + pounds * Endure various physical movements throughout the work area * Remain in stationary and mobile position for at least 8 hours throughout work shift * Satisfactorily communicate with guests, management and co-workers to their understanding * Perform detail-oriented administrative tasks with accuracy and speed The above list of duties and responsibilities is not intended to be exclusive, other responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job may be required from time to time with or without notice. While this job description is intended to be an accurate reflection of the current job, management does reserve the right to revise or alter the duties of the job either temporarily or permanently as required. We've got you covered… At Ocean Key Resort and Spa, we are proud to offer our team members amazing perks and benefits. * Health Benefits Package-Medical/Dental/Vision/Employee Assistance Program offering support when you need it most * Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and even Pet Insurance * 401K plan with matching * Team Member parking reimbursement program * On Demand Pay- access to your pay before payday * Paid Holidays/Personal/Vacation/Sick time * Company-Sponsored Parking program for team members * Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts (nationwide) * Career growth opportunities and Recognition Programs * Nationwide team member discount program for theme parks (including Disney, Six Flags, Universal Studios, and more!) discounted MLB, NHL, NFL, concert tickets, and much more. * *Certain benefits apply only to full time employment status and introductory eligibility period applies Are you ready to join the excitement? At Ocean Key Resort and Spa, we look for team members with a high amount of integrity and a positive hospitality-driven mindset. We look forward to reviewing your application and resume. At Ocean Key Resort and Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
    $25k-31k yearly est. 14d ago
  • Real Estate Sales Agent

    Terra Buckley Group Lokation Luxury

    Agent job in Key West, FL

    Job Description Elevate Your Real Estate Career with The Terra Buckley Group! Join The Terra Buckley Group, where we are at the forefront of redefining success in real estate. Our journey is fueled by growth and innovation, and we are thrilled to invite you to be a part of it. With an abundance of leads, we are seeking talented individuals to join our dynamic team! Our state-of-the-art technology and robust internet lead generation system have propelled our agents to unprecedented heights. It is no wonder we are among the fastest-growing real estate companies in the industry. What Makes The Terra Buckley Group Stand Out: A Wealth of Quality Leads: Say goodbye to the struggle of finding clients; we provide a steady stream of high-quality prospects. Exceptional Support: Our dedicated coaches and leadership team guide you to success with top-notch marketing materials and sales support. Streamlined Administration: We handle the back-office paperwork, allowing you to focus on what you do best-being an agent. Master the Art of Lead Conversion: Our proven training system caters to all skill levels, transforming you into a lead conversion expert. Are You the Perfect Fit for The Terra Buckley Group? A Self-Starter: We seek ambitious, self-motivated individuals for rewarding full-time sales roles. Enthusiastic Helpful: If you love connecting with people and have a genuine passion for helping others, this career is for you. A Team Player: Success at The Terra Buckley Group requires drive, energy, and a strong desire to succeed in a supportive, close-knit environment. As a Real Estate Agent with Us, You'll Make a Significant Impact by: Diligent Lead Follow-Up: Maximize sales opportunities by consistently following up with prospects. Cultivating Client Relationships: Understand clients' needs to create additional sales opportunities. Expert Buyer Seller Consultations: Connect clients with their dream homes through thoughtful consultations. Presenting Listings: Host open houses to attract potential buyers and showcase our properties. Smooth Transaction Management: Oversee property deals for a seamless and efficient experience for all parties involved. Growing the Business: Use your expertise to attract new clients and expand our operations. Market Knowledge: Maintain a comprehensive understanding of market conditions, ready to address any client inquiries. Qualifications We Desire: Previous Sales Experience (Preferred): While preferred, prior sales experience is not required. Tech-Savvy: Embrace new tools and platforms in the technology-driven world of real estate. Outstanding Communication Networking: Excel in communication, negotiation, and networking abilities. Driven Motivated: Demonstrate self-motivation, determination, and a willingness to overcome obstacles. Organized Time Management Pro: Maintain organization and demonstrate excellence in time management. A Real Estate License (Mandatory): A valid Real Estate License is essential. While Others Slow Down, The Terra Buckley Group Accelerates! In a thriving real estate market, we flourish, and incredible opportunities await you. Are you ready to embrace growth and success? Apply now and step into a promising future with us! Job Type: Full-time Pay: $48,226.91 - $196,492.21 per year Benefits: Flexible schedule Schedule: Monday to Friday Self-determined schedule Weekend availability Supplemental Pay Types: Bonus pay Commission pay
    $54k-85k yearly est. 21d ago
  • Front Office Agent- Seasonal

    EOS 4.1company rating

    Agent job in Marathon, FL

    Responsibilities/Duties: Possesses knowledge of all hotel and marina services as well as hours of operation. Greets guests courteously, ability to check guests in and out of the PMS. Possesses knowledge of reservation and billing systems. Maintains and controls room inventory and availability, coordinates with Housekeeping. Possesses knowledge of the property's credit policies. Possesses knowledge of products, rates, and special promotions. Monitors the arrival emails and responds to guest requests. Possesses knowledge of, and uses, emergency procedures. Conducts inventory of and restocks supplies. Completes checkout procedures for guests. Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift. Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests. Runs a detailed shift audit by employee, and balances daily work to computers. Maintains neatness of front desk work area. Performs all other related duties as assigned. Required Training/ Education/Experience: High School Diploma or equivalent. Prior Front Desk experience preferred, but not required. Minimum Qualifications: · Good communication and interpersonal skills. · Must have command of the English language · Effective time management and task prioritization skills · Must be able to work flexible and extended days/hours, including evenings, weekends and holidays. · Thrive in a team-oriented, high-volume, fast-paced, guest-centric environment. · Basic mathematical skills. · Able to stand, sit and continuously move for extended periods of time. · Must be alert to the needs of guests and team members. · Able to lift 50 pounds. · Good hearing and vision with or without corrective lenses. Sun Outdoors Marathon offers: Competitive Wages Employee Housing Paid Vacation Time 7 Paid Holidays Employer-Sponsored Health Plans Dental Insurance Vision Insurance Disability Insurance Supplemental Insurance Life Insurance 401K with Company Match And Much More Come Join Our Team...
    $28k-37k yearly est. 7d ago
  • Front Office Agent- Seasonal

    EOS Hospitality

    Agent job in Marathon, FL

    Responsibilities/Duties: * Possesses knowledge of all hotel and marina services as well as hours of operation. * Greets guests courteously, ability to check guests in and out of the PMS. * Possesses knowledge of reservation and billing systems. * Maintains and controls room inventory and availability, coordinates with Housekeeping. * Possesses knowledge of the property's credit policies. * Possesses knowledge of products, rates, and special promotions. * Monitors the arrival emails and responds to guest requests. * Possesses knowledge of, and uses, emergency procedures. * Conducts inventory of and restocks supplies. * Completes checkout procedures for guests. * Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift. * Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests. * Runs a detailed shift audit by employee, and balances daily work to computers. * Maintains neatness of front desk work area. * Performs all other related duties as assigned. Required Training/ Education/Experience: High School Diploma or equivalent. Prior Front Desk experience preferred, but not required. Minimum Qualifications: * Good communication and interpersonal skills. * Must have command of the English language * Effective time management and task prioritization skills * Must be able to work flexible and extended days/hours, including evenings, weekends and holidays. * Thrive in a team-oriented, high-volume, fast-paced, guest-centric environment. * Basic mathematical skills. * Able to stand, sit and continuously move for extended periods of time. * Must be alert to the needs of guests and team members. * Able to lift 50 pounds. * Good hearing and vision with or without corrective lenses. Sun Outdoors Marathon offers: Competitive Wages Employee Housing Paid Vacation Time 7 Paid Holidays Employer-Sponsored Health Plans Dental Insurance Vision Insurance Disability Insurance Supplemental Insurance Life Insurance 401K with Company Match And Much More Come Join Our Team...
    $26k-34k yearly est. 7d ago
  • Front Desk Agent

    The Capitana

    Agent job in Key West, FL

    We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Overnight Front Desk Agent

    Sunset Key Cottages

    Agent job in Key West, FL

    We are looking for highly organized candidates with excellent people skills for the position of Overnight Front Desk Agent. Overnight Front Desk Agents are responsible for making lasting impressions, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Overnight Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Opal Key Resort & Marina

    Agent job in Key West, FL

    We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent - Pier House Resort & Spa.

    Huntremotely

    Agent job in Key West, FL

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $25k-32k yearly est. 10h ago
  • PM Front Desk Agent

    Davidson Hospitality Group 4.2company rating

    Agent job in Key West, FL

    Property Description Discover a unique opportunity to be part of the rich history of Key West at the Key West Historic Inns Collection. Formerly known as Kimpton Key West, our historic collection boasts 219 guestrooms across Winslow's Bungalows, Lighthouse Hotel, Ridley House, Ella's Cottages, and Fitch Lodge. These buildings, originally homes for army officers, industrialists, and steamboat captains, reflect architectural styles from Conch to Queen Anne. Built when Key West was Florida's largest city in 1900, each structure holds captivating stories of gold discoveries and vaudeville performances. Join us and become a part of a team that embraces the vibrant past while offering unparalleled hospitality. Explore our property history at *************************** for more information. Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Please note that shift hours will be 3pm - 11pm. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range Starting from USD $0.00/Hr.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Noble House Marquesa 3.7company rating

    Agent job in Key West, FL

    Part-time Description WE ARE The Marquesa Hotel is looking for a Front Desk Agent to join our award-winning property. OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun. A day in the life... We are a small boutique luxury property located in the heart of Old Town Key West, FL. A Front Desk Agent greets guests, manages check-ins/outs, handles reservations, answers calls, processes payments, and resolves issues, acting as the first point of contact to ensure a positive guest experience. At this time, we are only considering applicants who reside in the Florida Keys and/or have secured housing for relocation to a commutable distance to Key West, FL. Requirements You own this if you have… Previous front desk experience and a can-do team attitude is what we are looking for. Computer and software proficiency: Efficiently using a keyboard, logging in/out, and navigating the operating system(s) Internet and web navigation: Using web browsers, searching for information, and utilizing company online software system(s) Must be able to exert physical effort in lifting 5 pounds to 50 pounds on occasion Push/Pull 50 + pounds on occasion Endure various physical movements throughout the work area Remain in stationary and mobile position for at least 8 hours throughout work shift Satisfactorily communicate with guests, management and co-workers to their understanding Must have positive attitude We've got you covered… At The Marquesa Hotel, we are proud to offer our team members amazing perks and benefits. Health Benefits Package-Medical/Dental/Vision/Employee Assistance Program offering support when you need it most Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and even Pet Insurance 401K plan with matching Team Member parking reimbursement program On Demand Pay- access to your pay before payday Paid Holidays/Personal/Vacation/Sick time Company-Sponsored Parking program for team members Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts (nationwide) Career growth opportunities and Recognition Programs Nationwide team member discount program for theme parks (including Disney, Six Flags, Universal Studios, and more!) discounted MLB, NHL, NFL, concert tickets, and much more. *Certain benefits apply only to full time employment status and introductory eligibility period applies Sounds like you? We look forward to reviewing your application and resume. At The Marquesa Hotel, we look for team members with a high amount of integrity with a positive and flexible mindset. Our properties are not a one-size-fits-all and neither are our people. At The Marquesa Hotel, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
    $28k-34k yearly est. 25d ago
  • Newly Licensed Real Estate Agent

    Terra Buckley Group Lokation Luxury

    Agent job in Key West, FL

    Job Description Are you ready to elevate your real estate career and join an innovative team at The Terra Buckley Group? While the real estate market may be slowing down elsewhere, we're forging ahead, setting new standards for success! If you're an ambitious real estate professional eager to accelerate your career, look no further. The Terra Buckley Group offers the perfect opportunity for you. Thanks to our groundbreaking partnerships with leading tech companies in the real estate sector, we're inundated with more prospects than we can handle - and that's an exciting challenge! Our agents consistently break records month after month, all due to our innovative approach and the exceptional quality of leads we generate. At The Terra Buckley Group, we're not just a real estate team; we're a dynamic, tech-driven powerhouse ready to revolutionize the industry. Our cutting-edge online lead generation system has propelled us to become one of the fastest-growing real estate companies. Our formula for success includes dedication, comprehensive training, and providing our agents with the best leads in the business. Discover the array of benefits we offer our agents: Premium Support: Access top-notch marketing materials and sales support, with mentors and leadership teams guiding you toward success. Streamlined Back-Office Support: Our back-office team handles documentation, freeing you to focus on serving clients. Established Training Program: Our training program is designed to turn you into a lead conversion expert, regardless of your background. Advanced Mentoring: Benefit from ongoing advanced mentoring sessions that accelerate your learning and growth. Competitive Commission Splits: Our commission splits are structured to help you confidently surpass the $100k/yr mark. Here's what we look for in our agents: Are you a self-motivated achiever with a passion for building a thriving career, not just securing a job? We're seeking ambitious, self-driven individuals for our rewarding full-time realtor roles. Do you have an energetic personality that lights up a room and a natural talent for helping others? If engaging with people is your forte, this career path is perfect for you. Do you thrive in a close-knit team environment where your contributions directly impact the company's success? If you exhibit determination, boundless energy, schedule flexibility, and an insatiable drive for success, you're an ideal fit for us! Explore the dynamic responsibilities that await you: Systematically follow up with prospects to convert them into successful transactions. Develop strong and valuable relationships with clients, enhancing sales opportunities. Conduct buyer and seller consultations to understand their specific housing needs and impress them with properties that meet those requirements. Lead open houses to showcase our agency listings and attract motivated buyers. Manage every aspect of a transaction, from listing to closing, ensuring a smooth and exceptional experience for all parties involved. Attract potential clients, promoting new business and expanding our reach. Utilize your knowledge of market conditions to respond to inquiries about potential homes, comparable properties, and market trends. Here are the qualifications we require: Prior sales experience is valuable, although we enthusiastically welcome new talent. An affinity for technology is crucial, as staying competitive in the real estate world requires tech-savvy agents. Outstanding communication, negotiation, and networking abilities are essential to unlocking unlimited potential. A self-motivated and determined attitude are critical components for your rise to success. Excellent organizational and time management skills ensure you capitalize on every opportunity. A valid Real Estate License is required for this position. Seize this opportunity to launch your real estate career with us. Embrace an environment that guarantees growth, rewards dedication, and guides you toward triumphant success. Apply now and let's embark on an amazing journey together! Join The Terra Buckley Group, where we revolutionize the real estate industry and build a legacy of excellence. Job Type: Full-time Pay: $48,226.91 - $196,492.21 per year Benefits: Flexible schedule Schedule: Monday to Friday Self-determined schedule Weekend availability Supplemental pay types: Bonus pay Commission pay
    $54k-85k yearly est. 21d ago
  • Front Office Agent (Part-Time)

    EOS 4.1company rating

    Agent job in Key West, FL

    Responsibilities/Duties: Possesses knowledge of all hotel and marina services as well as hours of operation. Greets guests courteously, ability to check guests in and out of the PMS. Possesses knowledge of reservation and billing systems. Maintains and controls room inventory and availability, coordinates with Housekeeping. Possesses knowledge of the hotel's credit policies. Possesses knowledge of hotel products, rates, and special promotions. Monitors the arrival emails and responds to guest requests. Monitors and responds to Helix notifications Checks in Resort Pass guests Possesses knowledge of, and uses, emergency procedures. Conducts inventory of and restocks supplies. Completes checkout procedures for guests. Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift. Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests. Runs a detailed shift audit by employee, and balances daily work to computers. Maintains neatness of front desk work area. Performs all other related duties as assigned. Required Training/ Education/Experience: High School Diploma or equivalent. Prior Front Desk experience preferred, but not required. Minimum Qualifications: · Good communication and interpersonal skills. · Must have command of the English language · Effective time management and task prioritization skills · Must be able to work flexible and extended days/hours, including evenings, weekends and holidays. · Thrive in a team-oriented, high-volume, fast-paced, guest-centric environment. · Basic mathematical skills. · Able to stand, sit and continuously move for extended periods of time. · Must be alert to the needs of guests and team members. · Able to lift 50 pounds. · Good hearing and vision with or without corrective lenses.
    $28k-37k yearly est. 9d ago
  • Front Office Agent (Part-Time)

    EOS Hospitality

    Agent job in Key West, FL

    Responsibilities/Duties: * Possesses knowledge of all hotel and marina services as well as hours of operation. * Greets guests courteously, ability to check guests in and out of the PMS. * Possesses knowledge of reservation and billing systems. * Maintains and controls room inventory and availability, coordinates with Housekeeping. * Possesses knowledge of the hotel's credit policies. * Possesses knowledge of hotel products, rates, and special promotions. * Monitors the arrival emails and responds to guest requests. * Monitors and responds to Helix notifications * Checks in Resort Pass guests * Possesses knowledge of, and uses, emergency procedures. * Conducts inventory of and restocks supplies. * Completes checkout procedures for guests. * Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift. * Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests. * Runs a detailed shift audit by employee, and balances daily work to computers. * Maintains neatness of front desk work area. * Performs all other related duties as assigned. Required Training/ Education/Experience: High School Diploma or equivalent. Prior Front Desk experience preferred, but not required. Minimum Qualifications: * Good communication and interpersonal skills. * Must have command of the English language * Effective time management and task prioritization skills * Must be able to work flexible and extended days/hours, including evenings, weekends and holidays. * Thrive in a team-oriented, high-volume, fast-paced, guest-centric environment. * Basic mathematical skills. * Able to stand, sit and continuously move for extended periods of time. * Must be alert to the needs of guests and team members. * Able to lift 50 pounds. * Good hearing and vision with or without corrective lenses.
    $26k-34k yearly est. 9d ago
  • Front Desk Agent - La Concha Key West, Autograph Collection

    Huntremotely

    Agent job in Key West, FL

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Make reservations for all future guests for the hotel, using up-selling techniques to maximize revenue. Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates. Dispatch all guest requests using the designated program to the proper departments. Follow up with the department and/or guest to ensure the completion of the request. Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings. Educate incoming guests of hotel amenities and services available to them during their stay. Inform guests of the variety of entertainment and restaurant venues in the local community, offering value to their stay. Dispatch all guest requests using the designated program to the proper departments. Follow up with the department and/or guest to ensure the completion of the request. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Assist in resolving guest complaints, ensuring guest satisfaction in each interaction. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer, Synergy or manual system, including all daily transactions and those which are not performed often. Assist front desk with check-ins, check-outs and any other day to day functions Have knowledge of hotel property, hotel staff and hotel services, with hours of operation. Give clear directions to hotel facilities for inquiring guests. Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings. Attends all front desk meetings and trainings
    $25k-32k yearly est. 10h ago
  • Overnight Front Desk Agent

    Sunset Key Cottages

    Agent job in Key West, FL

    Job Description We are looking for highly organized candidates with excellent people skills for the position of Overnight Front Desk Agent. Overnight Front Desk Agents are responsible for making lasting impressions, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Overnight Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
    $25k-32k yearly est. 27d ago
  • Front Desk Agent

    The Capitana

    Agent job in Key West, FL

    Job Description We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
    $25k-32k yearly est. 11d ago
  • Front Desk Agent

    Opal Key Resort & Marina

    Agent job in Key West, FL

    Job Description We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
    $25k-32k yearly est. 3d ago
  • Front Desk Agent

    Ocean Key Resort & Spa, a Noble House Resort

    Agent job in Key West, FL

    Full-time Description WE ARE Ocean Key Resort and Spa is a 4 diamond award-winning resort in downtown Key West, FL. We are located in the heart of the action with exquisite sunsets and Mallory Square in our backyard. We're a busy resort with 100 guest rooms, 2 restaurants, a tranquil and tropical Spa, picturesque pool and lounge, fitness center, and so much more! OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun. A day in the life... A Front Desk Agent greets guests, manages check-ins/outs, handles reservations, answers calls, processes payments, and resolves issues, acting as the first point of contact to ensure a positive guest experience. At this time, we are only considering applicants who reside in the Florida Keys and/or have secured housing for relocation to a commutable distance to Key West, FL. Requirements You own this if you have: Previous Front Desk Agent experience, preferably working at a luxury property. Computer and software proficiency: Efficiently using a keyboard, logging in/out, and navigating the operating system(s) Internet and web navigation: Using web browsers, searching for information, and utilizing company online software system(s) Must be able to exert physical effort in lifting 5 pounds to 50 pounds on occasion Push/Pull 50 + pounds on occasion Endure various physical movements throughout the work area Remain in stationary and mobile position for at least 8 hours throughout work shift Satisfactorily communicate with guests, management and co-workers to their understanding Must have positive attitude The above list of duties and responsibilities is not intended to be exclusive, other responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job may be required from time to time with or without notice. While this job description is intended to be an accurate reflection of the current job, management does reserve the right to revise or alter the duties of the job either temporarily or permanently as required. We've got you covered… At Ocean Key Resort and Spa, we are proud to offer our team members amazing perks and benefits. Health Benefits Package-Medical/Dental/Vision/Employee Assistance Program offering support when you need it most Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and even Pet Insurance 401K plan with matching Team Member parking reimbursement program On Demand Pay- access to your pay before payday Paid Holidays/Personal/Vacation/Sick time Company-Sponsored Parking program for team members Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts (nationwide) Career growth opportunities and Recognition Programs Nationwide team member discount program for theme parks (including Disney, Six Flags, Universal Studios, and more!) discounted MLB, NHL, NFL, concert tickets, and much more. *Certain benefits apply only to full time employment status and introductory eligibility period applies Are you ready to join the excitement? At Ocean Key Resort and Spa, we look for team members with a high amount of integrity and a positive hospitality-driven mindset. We look forward to reviewing your application and resume. At Ocean Key Resort and Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
    $25k-32k yearly est. 43d ago

Learn more about agent jobs

How much does an agent earn in Key West, FL?

The average agent in Key West, FL earns between $18,000 and $74,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Key West, FL

$36,000
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