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  • Customer Service (China Southern Airlines)

    Alliance Ground International, LLC 4.3company rating

    Agent job in Chicago, IL

    Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Customer Service, Airline, Security, Service, Retail, Health
    $36k-44k yearly est. 2d ago
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  • Bilingual Sales Representative - Spanish

    Steven Gardner-State Farm Agency

    Agent job in Matteson, IL

    Salary: $35000.0 - $38000.0/year Experience: 0 Year(s) Steven Gardner - State Farm Agency, located in Matteson, IL has an immediate opening for a full-time Bilingual (Spanish) Sales Representative. Insurance experience is not required as we will train the right person. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps. Responsibilities include, but not limited to: Develop insurance quotes, makes sales presentations, and close sales Establish client relationships and follow up with clients, as needed Develop ongoing networking relationships Provide prompt, accurate, and friendly client support Maintain a strong work ethic with a total commitment to success each and every day Develop new service opportunities with both existing and new clients Benefits: Starting base pay $18 per hour Quarterly Bonus Paid Time Off (one week vacation after one year of employment) Medical, Dental, Vision Outstanding preparation if you aspire to be a State Farm agent in the future Requirements: Bilingual English/Spanish (required) Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain) 1-2 Years of Sales Experience (preferred) Demonstrated successful track record of meeting sales goals and quotas required Enthusiasm and belief about the role insurance and financial products play in people's lives Proven track record of trustworthiness, dependability and ethical behavior Excellent communication skills: written, verbal and listening Must be awesome at opening doors and getting appointments from a cold start If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI7cd054a29fba-37***********5
    $35k-38k yearly 1d ago
  • Customer Service Rep - On-Site

    Avero 3.9company rating

    Agent job in Elkhart, IN

    Customer Service Representative We are seeking a Customer Service Representative to support a dedicated group of customers and serve as a primary point of contact for order management, parts inquiries, and ongoing customer communication. This role is highly communication-driven and well suited for someone who enjoys problem-solving, learning new systems, and working cross-functionally in a fast-paced, in-office environment. This position supports customers across the aftermarket and parts side of the business and works closely with internal teams to ensure accurate, timely service. Key Responsibilities Serve as the primary point of contact for an assigned group of customers Communicate regularly with customers regarding order status, changes, and part availability Enter, update, and manage orders within the ERP system Handle frequent parts and order-related calls throughout the day Review bills of materials (BOMs) to identify required parts and components Support aftermarket pricing by entering part numbers and reviewing calculated costs Maintain and update pricing information and part lists using Excel Collaborate with internal departments to gather technical or product information as needed Assist customers with replacement and new part requests Occasionally visit local customers and attend trade shows once fully trained Required Skills & Qualifications Strong verbal and written communication skills Customer service experience in a parts-driven, order-based, or technical environment Ability to learn new systems, products, and processes quickly Comfortable working with Excel and maintaining pricing or data lists Detail-oriented with strong organizational skills Able to manage multiple customer inquiries throughout the day Willingness to work fully in-office Preferred (but Not Required) Background in parts, manufacturing, or aftermarket support Experience with ERP systems (SAP experience is a plus; training will be provided) Familiarity with BOMs, part numbers, or technical product structures Experience supporting customers in an industrial or technical setting Work Environment & Schedule Location: In-office, full-time Schedule: Monday-Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 2:30 PM Limited travel may be required once fully trained, including: Occasional local customer visits Select regional or national trade shows (1-2 trips per year) Interview Process Initial interview conducted virtually Final interview conducted in person
    $28k-36k yearly est. 2d ago
  • Ground Operations Agent

    Allegiant 4.0company rating

    Agent job in South Bend, IN

    The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned. Visa Sponsorship Available: No Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Years of Experience: None Credit Check: No Valid/Unexpired Passport Book: No Valid/Unexpired Driver's License: Yes • Must be at least 18 years of age and possess a valid driver's license. • Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job. Preferred Requirements: • Must be highly motivated with a positive attitude. • Must be willing to work a flexible schedule including nights, weekends and holidays. • Must adhere to dress code policy. • Ability to work efficiently under time constraints. • Able to attend required training. • Basic computer skills. • Ability to work in extreme weather conditions. • TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum. Job Duties: • Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas. • Operate ground service equipment. • Marshal aircraft to and from gates. • Provide proper handling of baggage requiring special care. • Service aircraft lavatories. • Responsible for aircraft security searches and commissary security searches as required. • Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained. • Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items. • Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc. • Able to communicate using a two-way radio. • Effective communication skills, both verbal and written. • Perform aircraft interior cleaning as required. • Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies. • Inventory tracking as required. • Other duties as assigned. Physical Requirements: The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role. Essential Services Provider: Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order. EEO Statement: We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/Veteran For more information, see ************************* $15 - $15 an hour Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Paid vacation, holidays, and sick time Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Sick time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $15-15 hourly 5d ago
  • Customer Service Agent

    Mindspring Partners LLC

    Agent job in Chicago, IL

    Software Support Associate (On-site in downtown Chicago) Are you tech-savvy? The “go-to” in your household/peer group for all things technology Enjoy keeping up with the latest tech gadgets and news Good competency with Windows and general troubleshooting Are you good with customers? You enjoy resolving problems and making people happy You've gone “above and beyond” for a customer You're not afraid to “dig” and get creative to find resolution for an issue Are you looking to join a solid team-oriented organization with room for growth? Thorough training Post-training (approx. 2 months), flexibility to work from home 5 days per month Stellar benefits (100% paid medical for individual plan) Fun team-building activities in a relaxed office atmosphere We may have the career move you have been looking for! Position overview Work with a growing, award-winning software firm Use phone and email to troubleshoot technical or non-technical issues Handle approximately 20 calls or emails per day, both inbound and outbound Utilize active directory to manage account information Assist customers in navigating the software Requirements 1+ year of Customer Service experience Degree preferred but not required A recent graduate with tech-focused degree will be considered or various certifications Savvy with Windows Operating System and Windows 365 Able to work in-person, downtown Chicago (very accessible location) Compensation $19.00/hour This is a contract to hire position that leads to permanent status - great way to test-run the role out and be sure it's for you long-term.
    $19 hourly 4d ago
  • Insurance Advisor

    Vouch, Inc. 4.4company rating

    Agent job in Chicago, IL

    Vouch is the risk advisor that powers ambition. We're a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service. Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster. Why should you join our team and Vouch? Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We're a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values‑driven company. Our values are “Be Client Obsessed”, “Own it together”, “Act with integrity and empathy”, “Stay Curious and Grow”, and “Empower People.” What does a work environment look like at Vouch? This role will be based near one of our hub offices in Chicago, New York or San Francisco. We require the team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building. Role Responsibilities: As a member of the Early Stage Advisor Team, you will be responsible for ensuring our clients have a great experience through the sales and onboarding process. Insurance Advisors interact directly with our clients through email, video calls, and other communication tools to advise them on the appropriate coverages for their companies and help them satisfy third party contract requirements for coverage. We pride ourselves on making things fast, easy, and tailored for our customers. Some of our best customer feedback is about our amazing customer experience and service. You'll be responsible for helping us scale that reputation while also playing a key part in the growth and expansion of our team through the introduction of new products, processes, and technology. What you'll do: Establish trusted relationships with our customers, ensuring they are comfortable with and able to utilize the tools/services available through the Vouch platform Assess our clients' risk profiles, advise them on appropriate risk management best practices as a licensed professional, and assist with the purchase of coverage Manage the client lifecycle from application submission through bind with a suite of carrier partners, including online carrier portals Construct and present customized insurance proposals to clients Plan and execute daily sales activities such as conducting video calls with clients, responding to emails, and maintaining appropriate documentation in our CRM Deliver consistent and timely responses, follow-through, and follow-up in response to client requests and issues Maintain a healthy pipeline and conduct pipeline reviews with your manager About you: 2+ years of sales, brokerage, customer service, or other client-facing experience - within the insurance industry preferred Strong communication and organizational skills Able to be agile and thrive in a fast‑paced environment Possesses competitive drive to outperform peers and continuously improve hard and soft skills Dependable, positive, and detail‑oriented with excellent follow‑through skills Active/Current Property and Casualty License or obtained within 30 days of start date Ability to drive success through ambiguous and complex situations Takes initiative to problem solve when meeting resistance Nice to have: Knowledge of Commercial P&C coverage lines Exposure to and passion for early‑stage startups and/or high growth environments Experience working within a CRM and multiple communication tools (Salesforce, ZenDesk, etc.) Prior experience in a quota‑carrying role with responsibility for achieving individual quantitative goals Vouch provides several benefits to help you bring your best self to work: 💰 Competitive compensation and equity packages ⚕️ Health, dental, and vision insurance 🪷 Wellness allowance 📚 Company‑sponsored personal and professional development 🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns 🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc. 🤗 Caregiver Support: company seed into the dependent care FSA and company‑sponsored Care.com membership. 📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check‑ins, development discussions, and promotion opportunities. What to expect in a typical interview process: *(Please note these steps may vary slightly depending on the role)* 30‑minute phone call with our recruiting team 30‑45 minute video interview with the hiring manager Meet the team! 30‑45 min 1:1 video discussion with 3‑4 team members you'd work closely with in the role Executive chat (role dependent) Compensation philosophy: The OTE for this role is $85,000 - $90,000 per year depending on experience. ($60,000 - $65,000 base + $25,000 variable compensation) Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future. Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal‑opportunity employer and celebrate the diversity of our growing team. If you require reasonable accommodation to complete this application, interview, complete any pre‑employment testing, or otherwise participate in the employee selection process, please direct your inquiries to *******************. The pay range for this role is: 60,000 - 65,000 USD per year (Chicago Office) #J-18808-Ljbffr
    $85k-90k yearly 4d ago
  • Customer Service Representative

    Accede Solutions Inc.

    Agent job in Chicago, IL

    The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers customer calls and inputs all customer information using acomputerized scheduling system; enters new customer information or changes into the system Receives customer complaints Answers questions, and provides information about services Resolves customer inquiries relating to transportation Communicates resolution to customers Clearly and accurately documents issues Maintains a clean and well-organized work area Represents Mobility Options in a professional manner to our service partners, and the community Other duties as required/assigned QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or equivalent, such as GED, required One or more years of Customer Service experience preferred Must be able to work shifts, or flexible work schedules as needed Ability to read, understand, interpret, and explain transit system operating rules,regulations, policies, phases and routes Ability to communicate via telephone with clear speech and a pleasant phone manner. Must possess excellent verbal communication skills Ability to work as a member of a team Must be computer literate and proficient in the use of Microsoft Office Must be able to interact and communicate with diverse clients Must be able to demonstrate poise, tactfulness, and diplomacy and have a high level of interpersonal skills to handle sensitive and confidential situations Must undergo a pre-employment drug test once offered a position Must be willing to undergo a criminal and employment background check once offered a position Travel requirement (as a percent): WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work shifts or flexible work schedules as needed. 85% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. The employee is generally subjected to long periods spent sitting, typing, orlooking at a computer screen. Employee may periodically need to travel locally. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods;use hands and fingers to type, manipulate, handle or feel; and talk and hear. The employee is frequently required to reach with hands and arms. The employee isoccasionally required to stand, walk, balance, and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally list and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to focus; long periods are spent looking at a computer. 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. #IND123
    $29k-38k yearly est. 2d ago
  • Customer Equipment Services Representative

    Ardagh Group

    Agent job in Chicago, IL

    Purpose of the Job: Ensure Customer Satisfaction is achieved by delivery of exceptional equipment service Key Accountabilities: Provide Ardagh's customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment Ensure customers, as a double seam authority, run Ardagh's products within established guidelines for optimal double seam performance. Assist Ardagh's customers in establishing programs in the repair and maintenance of double seam equipment Act as a resource for Ardagh for qualification of Ardagh material and in resolution of field problems. Knowledge/Skills/Experience: Associate degree, trade school or significant experience in the field at a minimum Strong mechanical skills and ability to work through complex problems Strong communication skills that span various levels of management both with customers and Ardagh Self-starter with initiative, integrity and an ability to develop relationships with customer personnel Basic computer skills Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion. Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you'll enjoy the journey! Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited. The anticipated base annual salary range for this role is between $83,000 and $124,600 per year. This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate's qualifications, experience, and work location, where appropriate. Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time. Nearest Major Market: Chicago
    $29k-38k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Andrea Aslanides-State Farm Agent

    Agent job in Chicago, IL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $29k-38k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Adam Garcia-State Farm Agent

    Agent job in Chicago, IL

    Benefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since October 2017. We currently have four full-time team members and are excited to welcome a fifth. We believe in creating a positive and balanced workplace where people feel supported and appreciated. We offer two office outings each year (summer and holiday), 8 paid holidays, and 15 days of PTO/sick time with some rollover options. Team members also benefit from a Pre-Tax Health Expense Reimbursement program and a Simple IRA with employer match after two years. Plus, we keep the office stocked with snacks and drinks tailored to everyone's preferences. Conveniently located in Lincoln Square and Albany Park, we're steps away from the Western bus stop and Brown Line for an easy commute. I'm a graduate of the University of Iowa and have been with State Farm for over 11 years. As a longtime Chicago resident and proud dad of two boys, I love being part of this community. We partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected. If you're looking to join a team that values community, work-life balance, and a supportive environment, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Adam Garcia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 2d ago
  • Customer Service Representative

    Alphabe Insight Inc.

    Agent job in Chicago, IL

    About Us At Signal Tru Brand, we are dedicated to delivering innovative brand strategies and exceptional client experiences. Headquartered in Chicago, IL, our company thrives on creativity, integrity, and excellence. Our team values collaboration, professionalism, and continuous growth, making Signal Tru Brand an ideal place to build a fulfilling career. Job Description We are currently seeking a reliable and detail-oriented Customer Service Representative to join our team in Chicago. The ideal candidate will be responsible for managing customer inquiries, providing product and service information, and resolving issues efficiently. This role requires strong communication skills and a genuine commitment to providing an excellent customer experience. Responsibilities Handle incoming customer calls and emails in a professional and timely manner Provide accurate information regarding products and services Resolve customer complaints with patience and a problem-solving attitude Maintain and update customer records in the database Collaborate with internal teams to address and follow up on customer concerns Ensure a high level of customer satisfaction through effective service Qualifications Qualifications High school diploma or equivalent; associate or bachelor's degree is a plus Previous experience in a customer service or support role preferred Strong communication and interpersonal skills Ability to multitask and manage time effectively Proficiency in Microsoft Office and data entry systems A positive attitude and a strong work ethic Additional Information Benefits Competitive salary based on experience Growth opportunities within the company On-the-job training and skills development Supportive and collaborative team environment Paid time off and company holidays
    $29k-38k yearly est. 2d ago
  • Ground Operations Agent

    Allegiant Air 4.6company rating

    Agent job in South Bend, IN

    The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned. Visa Sponsorship Available: No Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Years of Experience: None Credit Check: No Valid/Unexpired Passport Book: No Valid/Unexpired Driver's License: Yes * Must be at least 18 years of age and possess a valid driver's license. * Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job. Preferred Requirements: Must be highly motivated with a positive attitude. Must be willing to work a flexible schedule including nights, weekends and holidays. Must adhere to dress code policy. Ability to work efficiently under time constraints. Able to attend required training. Basic computer skills. Ability to work in extreme weather conditions. TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum. Job Duties: Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas. Operate ground service equipment. Marshal aircraft to and from gates. Provide proper handling of baggage requiring special care. Service aircraft lavatories. Responsible for aircraft security searches and commissary security searches as required. Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained. Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items. Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc. Able to communicate using a two-way radio. Effective communication skills, both verbal and written. Perform aircraft interior cleaning as required. Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies. Inventory tracking as required. Other duties as assigned. Physical Requirements: The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role. Essential Services Provider: Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order. EEO Statement: We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/Veteran For more information, see ************************* $15 - $15 an hour Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Paid vacation, holidays, and sick time Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Sick time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $15-15 hourly 6d ago
  • Lead Agent Operations Planning

    Envoy Air Inc. 4.0company rating

    Agent job in Chicago, IL

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Involved in a variety of planning functions for aircraft departures as it relates to the operation Coordinate of the overall operation within an assigned functional area Conducting agent observations and associated activities Administering local training programs Scheduling and manpower utilization Maintaining supplies and inventory control logs Preparing customer correspondence Investigating discrepancies Compiling statistical data for reports Assisting management in the completion of administrative duties Lead Agents must be able to complete all functions of the agent position communicate with employees by radio and receive and convey clear and specific information to others related to the job function Preparing weight and balance sheets for flights prior to departure Making calculations based on aircraft load of passengers, baggage and fuel Making corresponding entries in the computer system Providing updated corrections to scheduled departure flights Qualifications Who we are looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. Must possess at least one form of TSA-acceptable identification for business travel purposes. Ability to work a variety of rotating shifts including days, nights, overnights, weekends, holidays, and rotating days off Knowledge basic computer functions including Microsoft Word, Excel, and Outlook Must be able to read, write, fluently speak, and understand the English language Possess the legal right to work in the United States Experience applying math principles for mathematical calculations preferred Good organizational and interpersonal skills are necessary Above-average qualities of leadership, initiative and judgment are essential Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #EnvoyHubL We can recommend jobs specifically for you! Click here to get started.
    $25k-33k yearly est. Auto-Apply 33d ago
  • Lead Agent Engineer (Langchain)

    Focused 3.5company rating

    Agent job in Chicago, IL

    Who we are: At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer's needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful. Our values: Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. Love your craft • We love diving into a variety of domains and solving problems. We take pride in delivering value, in communicating progress, and guiding our clients to success. At Focused, our Engineers are both practitioners and experts in their craft. This role would play a crucial role in shaping and implementing engineering best practices and ensuring the successful delivery of complex software projects. With clients, we develop trust and influence - we are unintimidated and unintimidating. With colleagues, we set the standard for how we deliver success for clients. What would you be doing? Build AI-enabled applications leveraging LangChain and LLMs to deliver meaningful, production-ready outcomes for clients. Deep expertise in LangChain, LangGraph and LangSmith Lead teams through end-to-end delivery across the stack, from backend services to modern web UIs. Pair program daily with teammates and clients to share knowledge, improve code quality, and grow together. Practice TDD and continuous refactoring to ensure code is reliable, maintainable, and understandable. Guide architecture decisions to support scalability, observability, and performance. Collaborate closely with designers, product managers, and stakeholders to continuously deliver valuable software. Coach developers on the team through pairing, mentoring, and modeling healthy engineering culture. Influence technical direction beyond the team, working across client orgs and Focused's internal practices to share lessons, shape approaches, and raise the collective bar. Stay curious through experimenting with new patterns in the GenAI space, share what works (and what doesn't), and help evolve how we build AI-powered software. We are excited about you, because you: You're a hands-on, full stack engineer with a strong track record of delivering software in collaborative, agile environments. You've worked with LangChain (or similar agentic frameworks), and understand how to architect AI-native systems responsibly and effectively. You have experience leading engineering teams and feel confident mentoring and supporting other developers. You believe that code quality matters, and that TDD and pairing help build better systems and stronger teams. You've worked across multiple languages or frameworks (e.g., Python, Node, Java, React, Next.js) and are pragmatic about tool selection. You're excited about what's happening in the AI space but stay focused on delivering value. You have experience navigating complex organizations, building bridges across functions, and helping teams adopt modern development practices. You're as comfortable in the code as you are in a client meeting and can translate technical risks and wins into language anyone can understand. You love to share what you're learning and make the team around you better. If you had worked at Focused over the last 3 months you may have: Paired with a teammate to build a document Q&A system using LangChain and OpenAI APIs Helped design an architecture that integrates LLM agents into a legacy enterprise workflow Refactored a flaky test suite to support continuous delivery with confidence Mentored a junior dev through their first pairing and TDD session Built and deployed a full stack GenAI MVP with a React frontend and FastAPI backend Facilitated an architecture spike to evaluate vector database options for semantic search Contributed a new section to our internal AI playbook Helped write this job req What to know before you apply: This role will require being in the Chicago office three days per week and up to 20% travel within the United States. Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time. The Chicago base salary range for this role is $175,000 - $250,000.
    $38k-66k yearly est. Auto-Apply 50d ago
  • Communications Agent

    Fortuna 4.3company rating

    Agent job in Chicago, IL

    Fortuna Chicago was created to acquire and retain customers in a personalized manner for all types of companies. Today, we lead the way within the Chicago area in live marketing experiences, specifically for our innovative brand awareness and PR campaigns. Here at Fortuna Chicago we understand the idea of marketing is not a unique concept, but the execution of a business that delivers excellence in PR and marketing makes the company remarkable. Job Description The communications Agent will possess the ability to prioritize projects and tasks, meet multiple deadlines, and monitor several projects simultaneously. The position requires superior organizational skills. Salary range: $46000 - $56000 per year. Responsibilities: Collaborates with management to develop and execute organizational communication and market branding strategies. Monitors sales activity and external communications. Assists in marketing budget development and cost tracking. Aids in the preparation of presentations geared towards targeted audiences. Acts as liaison to and maintains positive relationships with other interested parties. Provides supervision and direction to staff and works in conjunction with the marketing department. Qualifications Proven experience as a communications specialist. Solid understanding of project management principles Excellent communication (oral and written) and presentation skills Outstanding organizational and planning abilities Proficient command of English BSc/BA in public relations, communications, or relevant field. Strategic, enthusiastic, and creative thinker Knowledge of how to use computer programs (i.e., Microsoft Office) Additional Information All your information will be kept confidential according to EEO guidelines.
    $46k-56k yearly 1d ago
  • Field Marketing Agent

    Whizz 3.7company rating

    Agent job in Chicago, IL

    Job Description At Whizz, we believe that marketing starts with real people and real conversations. As a Field Marketing Agent, you will be the bridge between our innovative e-bike solutions and the delivery riders who need them most. Your role will combine grassroots marketing with direct sales, giving you the chance to both represent our brand and generate meaningful client relationships in the field. Requirements Hardworking: Hustler mentality with strong work ethic and goal driven; People Friendly: Excellent interpersonal and communication skills to build rapport with clients; Organized: Strong organizational skills to manage multiple leads and sales activities efficiently; Disciplined: Self-motivated and able to work independently with minimal supervision; Authorized to work in the US; Knowledge of foreign languages: (French, Spanish, Arabic) is a big plus Benefits Enjoy a flexible part-time schedule; Opportunity to earn about $1,500/week; Apply and communicate with clients in any language; Quick growth path into senior marketing or sales roles; Hands-on training with sales methods that deliver proven success.
    $1.5k weekly 11d ago
  • Luxury Travel Specialist

    Vacation Advertiser 4.4company rating

    Agent job in Chicago, IL

    Love travel? Ready to turn your passion into a career? We're hiring Vacation Travel Specialists to help clients plan unforgettable trips from anywhere with Wi-Fi. No experience? No problem-we provide full training and support. What You'll Do: Book flights, hotels, car rentals, and vacation packages Assist clients via phone, email, and chat Provide travel recommendations and resolve booking issues Ensure a smooth, stress-free travel experience What You'll Need: High school diploma or equivalent Laptop, phone, and internet access Great communication skills and a positive attitude Customer service or hospitality experience is a plus Willingness to learn and grow in the travel industry What You'll Get: Work-from-anywhere flexibility Exclusive travel discounts and perks Supportive team and ongoing training Career growth opportunities Apply Now and start your journey in travel today!
    $67k-85k yearly est. Auto-Apply 60d+ ago
  • Certified Agent- Cruise Bookings

    Destination Knot

    Agent job in Chicago, IL

    Job Title: Certified Agent- Cruise Bookings Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Certified Agent- Cruise Bookings and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel perks! What You'll Do: Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences Provide personalized travel recommendations using our trusted supplier network Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients Manage client relationships, ensuring seamless communication and top-notch customer service Work independently while benefiting from ongoing training, tools, and mentorship Why Join Us? Flexible schedule work part-time or full-time from anywhere. No experience required comprehensive training and certification provided. Access to exclusive travel perks like discounted rates, FAM trips, and complimentary stays after supplier certifications. Opportunity to build your own travel business backed by an established and award-winning agency Who We're Looking For: Individuals with a strong passion for travel and customer service Excellent communication and interpersonal skills Self-motivated individuals who excel at working independently Comfortable with online booking systems and digital tools (training provided) Eager to learn, grow, and take control of your income potential If you're ready to turn your love for travel into a rewarding career, apply now and start your journey with us!
    $35k-56k yearly est. 60d+ ago
  • Freight Agent (Logo Hunter)

    Global Selecta Group

    Agent job in Chicago, IL

    We are seeking two Freight Agents in the greater Chicago area for a well-performing National Third-Party Logistics Provider specializing in the transportation of FTL food and beverage loads as well as produce. The company is committed to providing exceptional customer service and ensuring timely delivery. We are seeking highly motivated and experienced Freight Agents to join a dynamic team that is constantly growing. We're looking for someone who have experience on the customer side of the business with a focus on bringing in new accounts. If you're a Logo Hunter / Cradle to Grave kind of person then this is certainly for you. RESPONSIBILITIES: Develop and maintain relationships with new and existing customers to expand the book of business. Secure new accounts and manage the sales process from start to finish. Negotiate rates and contracts with customers and carriers. Communicate effectively with customers, carriers, and internal departments to provide excellent customer service. Monitor shipments and resolve any issues that may arise. Keep up-to-date on industry trends and developments to stay competitive. QUALIFICATIONS: At least 2 years of experience in the transportation or logistics industry, preferably in a sales or customer service role. Proven track record of bringing in new accounts and expanding the book of business. Strong communication and negotiation skills. Ability to work independently and manage time effectively. Knowledge of food and beverage loads and produce transportation preferred. Proficient in Microsoft Office and transportation management systems. COMPENSATION: Salary Range $80,000 - $120,000 (Depending on Experience) Aggressive Commission Structure If you are a self-starter who is passionate about the transportation industry and can deliver exceptional customer service, we encourage you to apply for this exciting opportunity.
    $29k-40k yearly est. 60d+ ago
  • Freight Agent

    Devana Group

    Agent job in Chicago, IL

    Devana Group is proud to be assisting our long-term 3rd Party Logistics Client with an impressive, proven and highly successful background with operations across the US in their expansion and search for new talent to joint their team. They are looking for motivated, self-starters who are eager to learn, EARN, and advance professionally in an ever-growing industry. We have immediate need for direct hire, permanent roles to join their rapidly growing sales and operations teams! We are in search of Freight Brokers/Freight Agents. Our client takes pride in the high level of expertise and experience their team possesses. While the foundation is comprised of leading industry professionals, their ideal candidate can be defined only by their strongest character traits and not their job history. We hire the right people, not the right resumes. This is a fast-paced role, with a great deal of multi-tasking, problem solving and communication with customers, carrier/drivers and associates to accomplish goals. Skills Desired: An entrepreneurial hunger with a team player attitude. You are a firm negotiator. High energy and enthusiasm, with a relentless commitment to exceeding customer expectations. Self-starter and motivated to achieve Strong organizational skills and attention to detail Possess good problem-solving skills Ability to work independently and in a team environment Strong communication and interpersonal skills. Comfortable with computer and using multiple applications
    $29k-40k yearly est. 60d+ ago

Learn more about agent jobs

How much does an agent earn in Michigan City, IN?

The average agent in Michigan City, IN earns between $22,000 and $91,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Michigan City, IN

$45,000

What are the biggest employers of Agents in Michigan City, IN?

The biggest employers of Agents in Michigan City, IN are:
  1. Orkin
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