Job Title: Customer Service Rep
Reports to: Center Manager
Non-exempt
Primary Objectives of Position: Serves as first point of contact for all customers seeking Workforce Center Services.
Essential Job Functions:
Assist customers in accessing resources to secure employment, training or other supportive services to attain self-sufficiency.
Provide basic information and direct customers to services in an appropriate, timely and efficient manner.
Promote the benefits and scope of services available by making customer referrals to appropriate workshops, assessments and internal programs.
Ensure that there is equitable access for all individuals regardless of needs or barriers.
Coordinate the efficient use of resources with partner staff.
Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resource for developing job leads.
Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools.
Maintain the schedule of workshops and orientations, coordinate staying abreast of regional activities to provide customers with up to date information.
Answer, transfer and direct incoming calls from across the region.
Maintain customer statistics and provide weekly, monthly, quarterly reports to leadership as required.
Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.
Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity
Qualifications:
Education:
Associate Degree with course work in Social Services or related field or equivalent experience.
Experience:
Minimum 2 years customer service experience required. Must possess excellent verbal and written communication skills as well as demonstrated computer skills. Workforce Service experience or demonstrated ability to serve diverse populations required. Prefer working knowledge of all applicable local Workforce Service programs. Familiarity with applicable federal, state and local laws and regulations required.
Skills/Abilities:
Must possess excellent public relations skills. Ability to handle stressful situations required. Basic computer literacy including ability to use the Internet and Microsoft Office products. Ability to multi-task in a fast paced environment. Strong listening and problem solving skills. Ability to work independently with minimal supervision and effectively as part of a team. Excellent interpersonal skills and Extreme Customer Service orientation. Strong oral and written communication skills.
Additional Requirements:
Must have valid driver's license and adequate vehicle insurance coverage.
Benefits:
Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance
$28k-34k yearly est. 11d ago
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Real Estate Agent
Julie Woods & Associates
Agent job in Henderson, TX
Job Description
Are you ready to elevate your real estate career to new heights? Join {{team_name}} and unlock a world of limitless possibilities!
At {{team_name}}, we offer a unique opportunity for professional growth and success that goes beyond the ordinary. Our team is thriving with an abundance of leads, thanks to our cutting-edge technology and robust internet lead generation system. It's no wonder we're recognized as one of the fastest-growing real estate companies in the region.
What makes {{team_name}} exceptional:
High-Quality Company Leads: We provide you with top-tier leads to maximize your success.
Outstanding Support: Benefit from our exceptional coaches and leadership team, who provide you with superior marketing materials and sales support.
Effortless Paperwork: Focus on your role as an agent while we handle the back-office paperwork.
Lead Conversion Mastery: Our comprehensive training program is designed for all experience levels, transforming you into a lead conversion expert.
Are you the perfect fit for {{team_name}}?
Self-Starter: We seek ambitious, self-motivated individuals eager to build a rewarding full-time career in real estate.
Enthusiastic & Helpful: If you love connecting with people and have a passion for helping others, this career is perfect for you.
Team Player: Success at {{team_name}} requires drive, energy, and a strong desire to succeed in a collaborative environment where your efforts directly impact our success.
As a Real Estate Agent with us, you'll make a significant impact by:
Following up diligently on leads to maximize sales opportunities.
Nurturing client relationships to understand their needs and generate more sales opportunities.
Conducting expert buyer and seller consultations to match clients with their dream homes.
Hosting open houses to attract prospective buyers and showcase our listings.
Managing property transactions seamlessly for a smooth experience for all parties involved.
Expanding our business by leveraging your expertise to attract new clients.
Possessing in-depth local knowledge of the community and market conditions to address client queries effectively.
Qualifications:
Past Sales Experience (Preferred): While not mandatory, past sales experience is preferred.
Tech-Savvy: Embrace new tools and platforms in the tech-driven world of real estate.
Exceptional Communication & Networking: Master the art of communication, negotiation, and networking.
Driven & Motivated: Display self-motivation, drive, and a readiness to overcome challenges.
Organized & Time Management Pro: Maintain organization and excel in time management.
A Real Estate License (Mandatory)
While others slow down, {{team_name}} continues to soar! In an expanding real estate landscape, we thrive, and exceptional opportunities await you. Are you prepared to embrace growth and achievement? Apply now and step into a brighter future with us!
Job Type: Full-time
Pay: $48,226.91 - $196,492.21 per year
Benefits: Flexible schedule
Schedule: Monday to Friday, Self-determined schedule, Weekend availability
Supplemental pay types: Bonus pay, Commission pay
$48.2k-196.5k yearly 19d ago
Customer Service Rep
TCH Group, LLC 2.9
Agent job in Nacogdoches, TX
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$25k-33k yearly est. 3d ago
Customer Service Rep
Carsonvalleyhealth
Agent job in Nacogdoches, TX
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$25k-33k yearly est. 3d ago
Customer Service Rep(06970) - 2403 North St
Domino's Franchise
Agent job in Nacogdoches, TX
Job DescriptionYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
As part of our crew, your responsibilities will include:
Operating all equipment.
Stocking ingredients from delivery area to storage, work area, walk-in cooler.
Preparing products
Receiving and processing telephone orders.
Taking inventory and completing associated paperwork.
Cleaning equipment and facility approximately daily.
We offer flexible scheduling and competitive wages for all team members.
Domino's is an equal opportunity employer.
Requirements
Must be 16 years of age or older
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Must be available nights and weekends
Company Information
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-33k yearly est. 7d ago
Host/Customer Service Rep
Bottlecap Alley
Agent job in Nacogdoches, TX
Job Description
Working at Bottlecap Alley is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Bottlecap Alley Host and Customer Service Representative, you can be the smiling face that greets our guests, smiling voice on the phone taking orders or working our drive thru. You will provide our Guests with amazing hospitality! Working with us will give you financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
About Us
Since 2010, Bottlecap Alley Icehouse Grill is a place where kids of all ages & adults can co-mingle successfully. There is always Plenty to do. Enjoy hand crafted meals and cold beverages from the bar on our outdoor patio, even a pool table at select locations for “BILLIARD TRAINEES”! Of course there are plenty of big screen TV's for game day.
At BCA, “Everybody's Somebody!” All guests are important and respected; everyone is encouraged to have FUN and create positive memories with family & friends and enjoy full-service Texas hospitality.
What are we looking for?
The good news is that your training will teach you everything you need to know to succeed in the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
Willingness to learn our menu, perform opening and closing duties. Must be able to work in a fast-paced environment
We've got great jobs for people just starting out in the workforce, looking for a flexible second job, staying in the workforce after retirement, or starting a career in management. If you want a fun, flexible job with an innovative company, look no further than Bottlecap Alley. Apply today!
Job Types: Part-time, Full-time
Benefits:
Employee discount
Flexible schedule
Paid time off
Shift:
10 hour shift
12 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Education:
High school or equivalent (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location: In person
$25k-33k yearly est. 19d ago
Customer Service Representative
DXP Enterprises 4.4
Agent job in Lufkin, TX
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! *************************************
Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.
Responsibilities of the Customer Service Representative include but not limited to:
* Responding to customer inquiries regarding company products and services
* Processing customer phone orders
* Checking availability of stock and shipping dates
* Quoting prices, filling order to customer specifications and processing sales data via computer
* Assisting the outside sales team by preparing price quotes and sourcing products
Qualifications of the Customer Service Representative include but are not limited to:
* 2-3 years of work experience with Pump Parts, Bearing & Power Transmission products, Safety products, and/or MRO supplies preferred
* Excellent communication skills
* Should be enthusiastic and able to work independently
* Must have experience performing a majority of the functions
* Prior inside sales/customer service experience
* Data entry skills, organization, multi-tasking and customer focus is required
* Regular in-person attendance required
Additional Information:
* Physical Demand: N/A
* Working Conditions: Office Environment
* Training/Certifications: N/A
* Shift Time/Overtime: Monday-Friday, 8:00am-5:00pm
* Travel: Travel may be required to attend training or educational events aimed at expanding knowledge.
* Education: High School Diploma required
#LI-YH1 #zryh
Location: USA:TX:Lufkin
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive, and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
$28k-35k yearly est. Auto-Apply 14d ago
Insurance Sales Agent
Alleviation Enterprise LLC
Agent job in Lufkin, TX
Job Description
We're on a mission to empower our clients and foster the growth of our team. As we venture into new local markets, we seek disciplined individuals craving income control, work-life balance, and opportunities for personal development. Our goal is to find someone aligned with our core values of Ownership, Growth, and Service.
Position Description:
As a newly hired sales professional, you'll join our comprehensive sales training program, blending online classes with hands-on field training and mentorship in your assigned area. Your field trainer will cover basic sales cycles and advanced techniques. Prior sales experience is appreciated but not required; we will always prioritize training the right person.
You'll manage your local territory, engaging with small to medium-sized businesses across different sectors. This involves in-person meetings with owners and decision-makers, introducing them to tailored supplemental insurance solutions. You'll work with individuals and conduct group presentations for 5 to 50+ employees.
Core Responsibilities:
Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities
Respond to client inquiries via phone, email, or text as needed
Schedule meetings with potential and existing clients to understand their insurance needs
Attend scheduled calls and meetings with your sales manager and team
Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients
Build and nurture your own client portfolio
Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself
Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week
Record daily work stats and sales activity updates at the end of each work day
QUALIFICATIONS & DESIRED SOFT SKILLS:
Strong interpersonal skills with the ability to build genuine connections quickly.
A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles.
Clearly-defined personal goals, a positive attitude, and optimistic outlook.
Quick-thinking with exceptional situational awareness and critical thinking skills.
Hunger for learning and growth, strong time management abilities, and the capability to work independently.
Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers
ADDITIONAL QUALIFICATIONS:
Pass a high-level pre-employment background check
Active Drivers License and reliable transportation
Active Health & Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available)
Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered)
COMPENSATION & BENEFITS:
Comprehensive classroom and field training program
Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions
Health, dental and vision benefits offered after 60-days of employment
Performance-based promotions
Control of your schedule based on results achieved rather than time worked
Continuing professional development classes, advanced sales trainings, and leadership development classes
Culture of camaraderie, friendly competition, and success mindset
Apply now to be part of a team that embraces challenges and rewards effort!
*************
$39k-70k yearly est. 9d ago
Customer Service Representative
Quipt Home Medical
Agent job in Lufkin, TX
Full-time Description
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.
Position: Customer Service Representative
Position Reports To
Branch Manager/CSR Director
Position Summary
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
Let's start with what's important to you. The Benefits.....
Medical Insurance- multiple plans to choose from
Dental & Vision Insurance
Short Term Disability & Long Term Disability Options
Life Insurance
Generous PTO plan
Paid Holidays
401K
401K match
Competitive Pay
Essential Responsibilities:
Have a comprehensive understanding of the following:
All products we carry
Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs
Basic Brightree Functions
Proper Intake Procedures
Insurance Verification and Eligibility
CMN Requirements and Prior Authorizations
Documentation Requirements of the Equipment
Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)
Difference Between Verbal, Written and WOPD orders
Complaint Resolution Procedures
Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.
Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.
Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.
Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.
Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.
Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.
Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.
Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.
Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.
Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.
Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.
Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.
All patient files and information are maintained and current at all times.
Participates in company training programs
Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.
Timely filing of all necessary paperwork into patient charts.
Assist in working various computer reports for quality assurance.
Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.
Strict adherence to all company policies and procedures.
Performs schedules hours, staggered shifts in accordance to the needs of the company.
Perform all above duties in other company locations when required.
May perform other duties not specifically listed in this position description as assigned by supervisor.
Continually strive to develop your knowledge and skills in all areas of your job.
Requirements
Position Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or Customer Service environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
$25k-33k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Jay Jackson-State Farm Agent
Agent job in Lufkin, TX
Job DescriptionBenefits:
Hourly Plus Commission
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.
Responsibilities:
Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Professional development
Abundant opportunities for career advancement within our agency
Requirements:
Genuine interest in marketing products and services that align with customer needs and preferences.
Exceptional communication skills across all channels - written, verbal, and attentive listening.
A people-centric mindset with a keen eye for detail.
Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
Proficiency in learning and navigating computer functions efficiently.
Collaborative spirit, thriving in a dynamic team environment.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-33k yearly est. 4d ago
Real Estate Showing Agent - Jacksonville
Showami
Agent job in Jacksonville, TX
Showami is a service that connects licensed real estate agents with other licensed real estate agents to assist with buyer showings. We are seeking licensed real estate agents in Jacksonville and surrounding areas to show homes.
Requirements:
You must be a currently licensed real estate agent
You must have access to the MLS
You must have experience showing homes in the greater Jacksonville area.
You must be able to show homes using an electronic lockbox
Responsibilities:
Schedule showings on behalf of the buyers agent
Work with buyer clients, listing agents and home sellers to show properties in a timely manner
Conduct home showings in a professional manner
Access the listing via your local MLS
Use apps like ShowingTime to schedule showings for the buyer's agent and their clients
Benefits:
Showing Agents will be paid an average of $32 per home shown but can earn upwards of $50 a home showing, with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
Showing Agents on Showami, have the flexibility of accepting or passing up showing opportunities at their leisure. this means you can pick up showings when you're available and looking for side-gig income.
Opportunity to participate in company contests and promotions!
About Showami
Showami is the fastest, easiest, and most reliable way to have your buyers shown properties when you're not available - without giving up a cent of your commission. We've been networking buyers agents and showing agents since 2016 and have grown to be a nationally recognized company, with agents in every state!
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Assistants in Texas.
Respond to this job posting to get more information.
$67k-102k yearly est. Auto-Apply 60d+ ago
Customer Service Representative Nacogdoches Starr Branch
Commercial Bank of Texas 3.8
Agent job in Nacogdoches, TX
Job Description
Meets customer expectations of service and professionalism while assisting in a variety of basic customer checking, savings, and credit account transactions. Other responsibilities include the sales of cashier's checks, CBTx gift cards, and money orders. Continually display a courteous and helpful level of enthusiasm, and service knowledge with customers.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Recognizes and addresses customers by name. Listens carefully to customer requests, comments, or complaints and responds appropriately in accordance with CBTx procedures.
Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters transactions into computer records in an accurate, prompt and efficient manner.
Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
Receives mortgage, consumer loan and other payments. Inspects negotiable instruments and cash offered for payment and ensures that payments match balances due. Enters payments received into CBTx computer records and generates customer receipts.
Promotes and explains other CBTx services such as consumer and mortgage loans, insurance, IRAs, CDs, safe deposit boxes, cashier checks, CBTx gift card, and money orders.
Counts, checks, and packages coins and currency.
Maintains cash supply within prescribed limits, orders cash when necessary, prepares cash transfer slips and counts incoming cash.
Balances cash drawer at the end of the shift and compares totaled amounts to electronic journal on DCI. Reports and discrepancies to his or her supervisor as necessary.
Places holds on accounts for uncollected funds and prepares CBTx Notice of Delayed Availability in accordance with CBTx procedures.
Post loan payments and servicing of existing loans.
Performs bank by mail and night deposit functions where available.
Other duties as assigned.
PERFORMANCE EXPECTATIONS
Quality of work: Accurate, neat, planned, and organized. Minimal follow up is required. Consistently meets commitments in a timely manner. Makes sound decisions and within scope of authority, assumes responsibility for actions.
Productivity: Industrious and efficient, multi-tasking. Maintains a high level of work output. Can be depended upon to complete assignments on schedule. Assumes full responsibility for completion of assigned duties. Prompt and regular in attendance. Seldom absent or tardy. Process and adapt when new ideas or technology causes change.
Customer satisfaction: Continually displays a courteous and helpful level of enthusiasm, and service knowledge with customers and fellow employees. Identifies and solves problems within a reasonable time frame with minimal assistance. Not afraid to ask for help.
Working relationships: Establishes and maintains positive relationships and credibility with other team members inside and outside of the Bank that encourages and enables future work and cooperation with those people. Provides a good example for peers and subordinates to follow. Notifies his or her supervisor of all significant or material matters that comes to his or her attention concerning the quality of work assigned, business opportunities for CBTx, or unusual risks.
Compliance: Knowledge of Bank policies and procedures and regulatory compliance laws. Completes all compliance training as scheduled. Follows bank policies and procedures consistent with regulatory compliance in all situations and activities performed. Properly document any exception to the Bank policy and procedures, including any exception to regulatory compliance requirements.
EDUCATION & EXPERIENCE:
Minimum Qualification:
High School Diploma or Equivalent
Ability to read, write, and speak the English language fluently.
Good personal credit history required
Bi-lingual preferred
Knowledge:
1 Year Experience in Financial Institution Preferred
Skills:
Good Interpersonal, Mathematical and Clerical Skills
Some Working Knowledge of Microsoft Excel and Word
Completes all compliance training as scheduled
CBTx supports an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified applicants and employees.
$25k-31k yearly est. 31d ago
Insurance Sales Agent - Bilingual (55751)
A-Max Auto Insurance 3.6
Agent job in Lufkin, TX
Start Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready to start their journey with us.
About A-MAX Insurance:
A-MAX is an industry leader that specializes in providing low-cost insurance to thousands of customers and businesses. We are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We believe that buying insurance should be quick, easy, and hassle-free; which is why we have made it our mission to simplify insurance by providing easy-to-understand, customized policies that best fit the needs and budgets of our customers.
A-MAX actively fosters the growth of our employees and company to maximize our positive impact on the community. Our motivation is to provide sustainable career opportunities for our employees and reward them for their dedication and commitment. A-MAX has aided in the economic growth of local communities by more than tripling our workforce and adding more jobs in low-to-middle-income neighborhoods.
Why Join Us?
Why A-MAX Insurance?
* We invest in YOU - From day one, we provide intensive training to help you succeed in insurance sales. We cover the cost of your licensing and offer ongoing support to help you grow in your career. We are offering more than just a job, this is an opportunity to build your future with a supportive and dynamic team. Apply now and see how far you can go!
Compensation & Commission
* Hourly Pay PLUS Uncapped Commission - Paid Weekly!
Comprehensive Benefits
* Medical, Dental, and Vision Insurance
* Voluntary Benefits
* FREE Basic Life Insurance & Long-Term Disability Coverage
️Time Off & Work-Life Balance
* Paid Time Off (PTO)
* Paid Holidays
Financial Security & Retirement
* 401(k) Retirement Savings Plan with up to a 4% Company Match
* Short Waiting Period for Retirement Benefits
Career Growth & Support
* Career Pathing & Advancement Opportunities
* Paid Training & Licensing Assistance
$31k-52k yearly est. 35d ago
Receptionist - State Farm Agent Team Member
Sandy Cox-State Farm Agent
Agent job in Center, TX
Job DescriptionROLE DESCRIPTION: Sandy Cox State Farm Insurance Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.
Our ideal candidate is highly organized, detail-oriented, bilingual, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.
QUALIFICATIONS:
Bilingual
Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.
$35k-53k yearly est. 23d ago
Customer Service Rep
Atwork 3.8
Agent job in Jacksonville, TX
We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customer service experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************
$15-16 hourly 58d ago
Customer Service Representative (Multi Branch Support)
Security Finance 4.0
Agent job in Henderson, TX
* Do you thrive on making a positive, lasting impact on people? * Are you bilingual in English and Spanish? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Would you enjoy working in multiple locations in your area?
* Do you want multiple opportunities to advance your career?
* Do you want to work in an open, office environment?
* Do you want to receive award-winning benefits, including company paid medical insurance for you, as the employee?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
* Provide outstanding customer service both on the phone and in-person.
* Market for new and continued customer business.
* Prepare and process loans and income tax returns.
We offer:
* TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
* An EXCELLENT benefits bundle that includes company-paid medical insurance (free to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
* Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
* Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
* Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being goodmembers of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story!
$26k-34k yearly est. 6d ago
Insurance Agent- Sales, Customer Service
Freeway Insurance Services America 4.7
Agent job in Jacksonville, TX
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: * Unlimited/Uncapped commission * Lucrative incentive sales plans, bonuses and sales contests * No Cold Calling- We have a high volume of inbound sales leads and walk in traffic
* Comprehensive paid training and licensing with continuous on-going training and mentorship
* Recognition culture
* Comprehensive Benefits package including medical, dental, vision and life insurance
* Retirement Plan: A 401K plan with a percentage of company-matched contributions
* Fitness: We reimburse up to $10 a month to an employee for their gym
* Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost
* Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance
Our Company:
Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us!
What You Will Do:
As an Insurance Agent you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers.
* Solicit new business and maintain current business levels in order to achieve or exceed sales production goals.
* Expand business by proactively building relationships with existing customers to meet the agreed upon production goals.
* Accurate accounting of all currency transactions as well as timely delivery of deposits to the bank with scanned documentation in agency management system.
* Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs
The Perfect Match:
* Personal Lines or Property and Casualty license preferred (but not required)
* Bilingual in English and Spanish preferred
* Sales or customer service experience
* High School Diploma or GED
* Ability to build relationships with sales customers
* Excellent follow-up and multi-tasking skills
* Ambitious professional motivated by opportunity for advancement
* Excellent written and verbal communication skills
Insurance Sales
Insurance Agent
Hiring Immediately
Freeway Auto Insurance
As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at ****************************
$12-18 hourly Easy Apply 10d ago
Customer Service Rep(06980) - 1521 S First St, Lufkin, Tx 75901
Domino's Franchise
Agent job in Lufkin, TX
At Domino's, we are driven by our Vision and Guiding Principles. They are the road map we follow in making our decisions as individuals and as a company. Team TADAH! Mission To embrace our communities by promoting togetherness through integrity, quality product and superior service.
Team TADAH! Vision
To be the #1 QSR in our markets and the defined leader for community involvement.
Guiding Principles
• Putting people first.
• Demanding integrity.
• Striving to make every customer a loyal customer.
• Delivering with smart hustle and positive energy.
• Winning by improving results every day
Job Description
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
As part of our crew, your responsibilities will include:
Operating all equipment.
Stocking ingredients from delivery area to storage, work area, walk-in cooler.
Preparing products
Receiving and processing telephone orders.
Taking inventory and completing associated paperwork.
Cleaning equipment and facility approximately daily.
We offer flexible scheduling and competitive wages for all team members.
Domino's is an equal opportunity employer.
Requirements
Must be 16 years of age or older
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Must be available nights and weekends
Company Information
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
$25k-33k yearly est. 3d ago
Customer Service Representative
Quipt Home Medical, Corp
Agent job in Lufkin, TX
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.
Customer Service Representative
Position Reports To
Branch Manager/CSR Director
Position Summary
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
Let's start with what's important to you. The Benefits.....
Medical Insurance- multiple plans to choose from
Dental & Vision Insurance
Short Term Disability & Long Term Disability Options
Life Insurance
Generous PTO plan
Paid Holidays
401K
401K match
Competitive Pay
Essential Responsibilities:
Have a comprehensive understanding of the following:
All products we carry
Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs
Basic Brightree Functions
Proper Intake Procedures
Insurance Verification and Eligibility
CMN Requirements and Prior Authorizations
Documentation Requirements of the Equipment
Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)
Difference Between Verbal, Written and WOPD orders
Complaint Resolution Procedures
Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.
Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.
Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.
Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.
Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.
Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.
Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.
Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.
Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.
Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.
Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.
Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.
All patient files and information are maintained and current at all times.
Participates in company training programs
Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.
Timely filing of all necessary paperwork into patient charts.
Assist in working various computer reports for quality assurance.
Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.
Strict adherence to all company policies and procedures.
Performs schedules hours, staggered shifts in accordance to the needs of the company.
Perform all above duties in other company locations when required.
May perform other duties not specifically listed in this position description as assigned by supervisor.
Continually strive to develop your knowledge and skills in all areas of your job.
Requirements
Position Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or Customer Service environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
$25k-33k yearly est. 60d+ ago
Customer Service Representative (Multi Branch Support)
Security Finance 4.0
Agent job in Henderson, TX
Do you thrive on making a positive, lasting impact on people?
Are you bilingual in English and Spanish?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Would you enjoy working in multiple locations in your area?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?
Do you want to receive award-winning benefits, including company paid medical insurance for you, as the employee?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
Provide outstanding customer service both on the phone and in-person.
Market for new and continued customer business.
Prepare and process loans and income tax returns.
We offer:
TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
An EXCELLENT benefits bundle that includes
company-paid medical insurance
(free to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being goodmembers of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story! Apply today!
The average agent in Nacogdoches, TX earns between $19,000 and $77,000 annually. This compares to the national average agent range of $19,000 to $72,000.