The GSOC Agent is tasked with numerous functions providing overall support to a protective security detail in Palm Beach, Florida. This detail operates in a dynamic, multifaceted, and fast-paced environment. The following are just some of the functions and responsibilities:
* Ensure the overall safety and security of designated principals and their properties.
* Monitoring of multiple security systems for various properties to include alarms and cameras, and competence to identify and properly act on security risks
* Controlling access to properties and maintenance of security logs for guests, service personnel, and vendors
* Successful execution of existing Standard Operating Procedures (SOP)
* Completing security incident reports and planning/execution of risk assessment projects
* Demonstrate proficiency in use and proper maintenance for all equipment used in support of the protective operations program (i.e. CCTV, Computers and Communications devices, MS office, etc.)
* Frequent sitting and/or standing.
*
Skills and Experience:
Required:
* 2+ years of GSOC related security experience. Must be willing to work a minimum of thirteen (13) 12-hour shifts (days and/or nights, including holidays) per month
* Must possess the ability to multitask in a very fast-paced environment.
* Must be a proactive problem solver with the capability to work independently.
* Must possess a good understanding of the latest technology in security camera systems, use of smartphones, communications, and collaboration apps.
* Must have Florida D & G licenses.
* Must be clean cut and physically fit.
* Must be a team player.
* Excellent communicator with the ability to professionally and successfully converse with clients, superiors, peers, and vendors.
* Drug and nicotine-free; must pass a drug screening and submit to periodic screenings throughout employment.
* Specific training will be provided upon hire.
Desired:
* Demonstrable experience with the GENETEC software platform
* College graduate
* Proficient in the use of social media collection tools in support of protective intelligence
* Data Analysis
* Prior GSOC experience
Salary and Benefits:
* $35 per hour.
* 12 - hour shifts OVERNIGHTS or WEEKENDS available
* Additionally, will be eligible for 401k with employer matching contributions.
* Paid training opportunities
$35 hourly 60d+ ago
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GSOC Agent
Crisis24
Agent job in Palm Beach, FL
The GSOC Agent is tasked with numerous functions providing overall support to a protective security detail in Palm Beach, Florida. This detail operates in a dynamic, multifaceted, and fast-paced environment. The following are just some of the functions and responsibilities:
Ensure the overall safety and security of designated principals and their properties.
Monitoring of multiple security systems for various properties to include alarms and cameras, and competence to identify and properly act on security risks
Controlling access to properties and maintenance of security logs for guests, service personnel, and vendors
Successful execution of existing Standard Operating Procedures (SOP)
Completing security incident reports and planning/execution of risk assessment projects
Demonstrate proficiency in use and proper maintenance for all equipment used in support of the protective operations program (i.e. CCTV, Computers and Communications devices, MS office, etc.)
Frequent sitting and/or standing.
Skills and Experience:
Required:
2+ years of GSOC related security experience. Must be willing to work a minimum of thirteen (13) 12-hour shifts (days and/or nights, including holidays) per month
Must possess the ability to multitask in a very fast-paced environment.
Must be a proactive problem solver with the capability to work independently.
Must possess a good understanding of the latest technology in security camera systems, use of smartphones, communications, and collaboration apps.
Must have Florida D & G licenses.
Must be clean cut and physically fit.
Must be a team player.
Excellent communicator with the ability to professionally and successfully converse with clients, superiors, peers, and vendors.
Drug and nicotine-free; must pass a drug screening and submit to periodic screenings throughout employment.
Specific training will be provided upon hire.
Desired:
Demonstrable experience with the GENETEC software platform
College graduate
Proficient in the use of social media collection tools in support of protective intelligence
Data Analysis
Prior GSOC experience
Salary and Benefits:
$35 per hour.
12 - hour shifts OVERNIGHTS or WEEKENDS available
Additionally, will be eligible for 401k with employer matching contributions.
Paid training opportunities
$35 hourly 8d ago
Cultivation Agent - Veg/Prop
Cresco Labs 4.2
Agent job in Indiantown, FL
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you're interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
SCHEDULE
Monday to Friday, 8am - 4:30pm
JOB SUMMARY
Cresco Labs is seeking a Cultivation Agent to join our facility. The Cultivation Agent is responsible for providing on-site cultivation for one or more medical cannabis gardens. Completion of tasks assigned by the Cultivation Team Lead to monitor and maintain plant production and health. Maintain quality control measures to ensure high quality product. Maintain organization, cleanliness and efficiency of production area. Main duties will entail carrying out day-to-day plant care including watering, pruning, harvesting and trimming. Must monitor and maintain plant production and quality control measures in accordance with the commonwealth and standards set by Cresco Labs.
CORE JOB DUTIES
Plant Care:
* Ensure plant health by pruning, topping, trimming, according to Cresco Labs policy, as well as any other tasks required.
* Moving plants in an orderly, time efficient manner from one area of the cultivation facility to another
* Transplanting smaller plants into bigger pots
* Harvesting Plants in an orderly time efficient manner
* Bucking wet or dry plants after harvest
Facility Cleaning:
* Perform all assigned duties required to ensure a clean and safe cultivation facility, including the safe disposal of waste.
* Responsible for the cleanliness of all cultivation equipment and tools including light reflectors, containers, mixing tools, application tools, and ventilation equipment.
Reports and Documentation:
* Assist the Cultivation Manager with tracking plants from birth to harvest by ensuring proper and accurate documentation for applicable activities.
* Ensure accurate documentation of all plant tracking numbers, lot numbers, and all other applicable information.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
* Two years experience in general production, preferably a regulated field producing for human consumption. Or, any satisfactory combination of experience and training which clearly demonstrates the ability to perform the above-described duties.
* Effective time-management skills and ability to multi-task
* Ability to perform the job duties in indoor and greenhouse climates of varying weather conditions.
* Ability to work in a fast-paced, changing and challenging environment.
* Requires work around plant material, which could include exposure to plant pollen and/or dust.
* Requires ability to sit, stand, kneel, and/or do repetitive actions with your hands for long periods of time.
* Requires ability to lift up to 50 lbs to torso level.
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range
$18-$18 USD
ADDITIONAL REQUIREMENTS
* Must be 21 years of age or older to apply
* Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act ("CCPA") Notice to Applicants:
Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting *************************
Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.
We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.
If you are in doubt, please contact us at **************************** with questions.
$18-18 hourly Auto-Apply 21d ago
PBX/Reservation Agent
LR Palm House LLC
Agent job in Palm Beach, FL
Job DescriptionDescription:
The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction.
Key Responsibilities:
Reservation Management:
Handle all guest reservation inquiries received via phone, email, or online channels.
Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system.
Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales).
Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management.
Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately.
Guest Relations & Service:
Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service.
Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles.
Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary.
Build rapport with repeat guests and assist in developing guest profiles for future personalization.
Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements.
PBX & Communication Duties:
Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams.
Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards.
Assist in managing internal communication and guest requests routed through the PBX system.
Administrative & Reporting:
Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations.
Work closely with the Sales team on group blocks, rooming lists, and VIP reservations.
Monitor and reconcile third-party bookings to ensure rate parity and accuracy.
Maintain reservation records in compliance with privacy and data protection policies.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred.
1-2 years of experience in hotel reservations, front office, or customer service-preferably in a luxury hotel setting.
Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask in a high-pressure, detail-driven environment.
Passion for luxury service and guest satisfaction consistent with Forbes standards.
Physical Requirements:
Ability to sit for extended periods while working at a desk or computer.
Manual dexterity to operate office equipment, including phones, keyboards, and printers.
Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials).
Ability to work flexible schedules, including weekends or holidays as business needs dictate.
Requirements:
$24k-32k yearly est. 17d ago
PBX/Reservation Agent
Lr Palm House
Agent job in Palm Beach, FL
Full-time Description
The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction.
Key Responsibilities:
Reservation Management:
Handle all guest reservation inquiries received via phone, email, or online channels.
Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system.
Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales).
Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management.
Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately.
Guest Relations & Service:
Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service.
Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles.
Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary.
Build rapport with repeat guests and assist in developing guest profiles for future personalization.
Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements.
PBX & Communication Duties:
Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams.
Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards.
Assist in managing internal communication and guest requests routed through the PBX system.
Administrative & Reporting:
Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations.
Work closely with the Sales team on group blocks, rooming lists, and VIP reservations.
Monitor and reconcile third-party bookings to ensure rate parity and accuracy.
Maintain reservation records in compliance with privacy and data protection policies.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred.
1-2 years of experience in hotel reservations, front office, or customer service-preferably in a luxury hotel setting.
Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask in a high-pressure, detail-driven environment.
Passion for luxury service and guest satisfaction consistent with Forbes standards.
Physical Requirements:
Ability to sit for extended periods while working at a desk or computer.
Manual dexterity to operate office equipment, including phones, keyboards, and printers.
Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials).
Ability to work flexible schedules, including weekends or holidays as business needs dictate.
$24k-32k yearly est. 60d+ ago
Independent Medicare Agent- West Palm Beach
Connie Health
Agent job in West Palm Beach, FL
At Connie Health, we're revolutionizing the way older Americans navigate Medicare-but we're doing it together. As an independent agent, you'll have the freedom to grow your business with the full support of our team. We've built a culture of collaboration, innovation, and fun, where success is shared, and no one feels alone. With cutting-edge technology, real-time support, and a community that celebrates wins, we make it easier for you to focus on what matters most: helping seniors find the right Medicare coverage and the best healthcare solutions.
We're looking for licensed, ambitious, and customer-focused Medicare Agents to join our growing team. Our unique approach provides agents with cutting-edge tools, personalized support, and a business model built on trust and long-term relationships. If you're passionate about helping others and want to maximize your earning potential, this is the opportunity for you!
Why Join Connie Health?
Uncapped Earning Potential
Full commission and renewals on business you generate.
Competitive flat fee + yearly renewal for company-scheduled appointments.
Exclusive Access to Cutting-Edge Technology
Company-provided equipment.
Proprietary Connie Health Agent Platform with powerful recommendation and quoting tools.
Streamlined sales process so you can focus on building relationships and closing deals.
Dedicated Support & Training
Backing from Western Asset Protection (25+ years of Medicare expertise).
Internal operations team to assist with technical and sales support.
Ongoing Member Support - Less Hassle, More Sales
Our internal Medicare Advisor team handles post-sale customer support.
We assist your clients with insurance issues and provider selection-allowing you to focus on selling!
Requirements Who We're Looking For
Licensed: Active Life & Health license & AHIP Certification
Experienced: 1-3 years of Medicare sales experience.
Locally Connected: In-depth knowledge of your local healthcare market.
Entrepreneurial: Self-starter with a go-getter mindset.
Tech-Savvy: Comfortable using sales platforms and digital tools.
Flexible: Willing to work non-traditional hours, especially during AEP.
Compliant: Strong understanding of Medicare Communications & Marketing Guidelines (MCMG).
What You'll Love About Connie Health
Lucrative commissions & bonuses
Pre-scheduled, qualified appointments
Proprietary technology for increased productivity
Continuous training & development
Company-provided equipment
Internal customer service team-less admin work for you!
A mission-driven organization with a collaborative, supportive team
Ready to take your Medicare sales career to the next level? Apply today and join a team that truly cares!
$25k-53k yearly est. 26d ago
Janitorial Agent
G2 Secure Staff 4.6
Agent job in West Palm Beach, FL
Responsible for comprehensive cleaning of assigned locations within the airport to client specifications. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older.
3. Must have reliable telephone and transportation.
4. Must have a High School Diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 50 lbs.
5. Must pass pre-employment and random drug test.
6. Must pass a pre-employment background check.
7. Must be able to read, write, understand and carry out instructions in English.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
10. Must have good hearing and vision.
11. May be required to work weekends, overnight shifts and holidays.
12. May be exposed to occasional loud noise levels.
ESSENTIAL FUNCTIONS:
1. Thorough cleaning of assigned location, including as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean restrooms, add supplies, clean out garbage, clean windows, scrub, strip and or wax floors on a regular schedule.
2. Thorough cleaning of jet bridges, break rooms, ticket counters, office space and any other customer locations.
3. Leave notice for supervisor to re-order supply items that are running low.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
8. Attend meetings and in-services as required.
9. Utilize appropriate communications channels and maintain records, reports and files as required.
10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
11. Adhere to company policies and procedures and participate in achievement of company objectives.
12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
13. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
$24k-33k yearly est. 60d+ ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Stuart, FL
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1013599BR
Location Number 000881 Jensen Beach FL Store
Address 2555 Nw Federal Hwy$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
$15-17.9 hourly 10d ago
Call Center Agent
Walker Property Services, LLC
Agent job in Palm Beach Gardens, FL
Job Description
We are seeking Customer-Focused Call Center Agents to handle inbound and outbound maintenance requests with professionalism and efficiency. In this role, you will be responsible for dispatching vendors or internal crews, tracking work orders, and ensuring each job is completed with accuracy and high-quality service.
You will serve as a critical quality control checkpoint, managing the entire lifecycle of each request, from the initial call to final client follow-up, ensuring client satisfaction and operational excellence. Strong communication, organization, and problem-solving skills are essential to succeed in this role.
Benefits:
Competitive pay
Paid vacation
7 paid holidays
Performance bonuses
Health insurance
401(k) matching
Referral bonuses
Compensation:
$15.50 - $18 hourly
Responsibilities:
Answer inbound calls and make outbound calls related to maintenance service requests in a courteous and professional manner.
Accurately log and document maintenance requests in the system, ensuring all relevant information is captured.
Dispatch appropriate vendors or internal maintenance crews based on the nature of the issue and availability.
Monitor and track the status of each work order from initiation to completion, ensuring timely updates and resolution.
Act as a quality control checkpoint, verifying that all services meet established standards before closing requests.
Communicate effectively with clients, vendors, and internal teams to provide updates and ensure clear expectations.
Follow up with clients after service completion to confirm satisfaction and address any remaining concerns.
Identify and escalate urgent or unresolved issues to the appropriate personnel as needed.
Maintain accurate records and reports related to maintenance activities and outcomes.
Continuously seek ways to improve service efficiency, accuracy, and customer satisfaction.
Qualifications:
Prior experience in customer service, call centers, or administrative coordination is preferred.
Strong attention to detail and organizational skills.
Comfortable working with standard computer systems (CRM, email, dispatch software).
Analytical problem solver - able to think ahead and prevent issues
A strong sense of responsibility, teamwork, and pride in doing careful work.
Familiarity with general contracting or trade terminology (plumbing, electrical, etc.) preferred.
Prior roles where you handled client follow-ups or customer issue resolution.
About Company
Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.
$15.5-18 hourly 24d ago
Part-Time Overnight Front Desk (Weekends/ Lake Park, FL)
Firstservice Corporation 3.9
Agent job in West Palm Beach, FL
Pay Range: $19 - $21/hr Schedule: Saturday & Sunday 11pm - 7am As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Skills & Qualifications:
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$19-21 hourly 10d ago
Call Center Onboarding Specialist
Pbaco Holding LLC
Agent job in West Palm Beach, FL
Job Description
Summary: The PAC Onboarding Specialist is responsible for guiding physician practices through the successful onboarding, configuration, and adoption of the Patient Access Center (PAC) platform. This role serves as the primary point of contact for practices during onboarding, ensuring a smooth transition from implementation through steady-state operations.
Key Responsibilities
Practice Onboarding & Implementation
Lead end-to-end onboarding of physician practices onto the PAC platform
Coordinate onboarding timelines, milestones, and dependencies across multiple practices simultaneously.
Gather and validate practice information (scheduling workflows, call routing preferences, hours, provider templates, EMR details.)
Ensure proper PAC configuration aligned to each practice's operational needs.
Cross-Functional Coordination
Partner with PAC operations, technology, training, and leadership teams to ensure readiness
Escalate risks, delays, or practice issues appropriately
Coordinate training sessions and go-live support for practice staff
Develop, maintain, and distribute performance dashboards and recurring reports to track KPIs to effectively report progress and efficiency of onboardings to management.
Adoption & Performance Monitoring
Track onboarding progress, completion status, and readiness metrics
Monitor early performance indicators post-go-live (call handling, scheduling rates, utilization)
Identify adoption gaps and recommend correction actions
Document workflows, refine existing and write new SOPs and best practices to support onboarding process.
Documentation & Systems
Maintain accurate onboarding records in CRM and internal tracking tools
Ensure onboarding documentation, workflows, and approvals are complete and compliant
Support continuous improvement of onboarding playbooks and processes
Qualifications & Experience
Required
2+ years of experience in healthcare operations, practice management, onboarding, customer success, or implementation
Experience working with physician practices, ACOs, MSOs, or payer environments
Strong relationship-building and communication skills
High emotional intelligence and empathy for busy medical offices
Highly organized with strong follow-up discipline
Comfortable managing multiple onboarding workflows in parallel
Familiarity with EMRs, front-office workflows, and scheduling processes
Experience using CRM tools (e.g., Salesforce) to track progress and outcomes
Understanding of HIPAA and healthcare compliance basics
Preferred
PMP certification of 1-3 years of project management experience
Experience onboarding call center, scheduling, or patient access solutions
Exposure to value-based care or ACO environments
$24k-36k yearly est. 27d ago
BDC Call Center Agent
Mercedes-Benz of Palm Beach 4.0
Agent job in West Palm Beach, FL
Job Description
New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required.
BDC Call Center Agent - Benefits
$16 base per hour, plus bonus!
Family Owned and Operated
Medical, Dental, and Vision Insurance
401K and additional benefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule service appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed about service updates, recalls and service requirements
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week, only one Saturday every three weeks!
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver's license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skills required
Excellent phone presence
Automotive experience helpful but not required
Great communication skills
18+ years of age or older
Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$16 hourly 31d ago
Call Center Agent
Sh Hotels 4.1
Agent job in South Beach, FL
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$24k-30k yearly est. 4d ago
Call Center Agent
Starwood Hotels
Agent job in South Beach, FL
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$24k-33k yearly est. Auto-Apply 6d ago
Call Center Agent
Shhotelsandresorts
Agent job in South Beach, FL
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$24k-33k yearly est. Auto-Apply 4d ago
Packaging Agent - 2nd shift
Cresco Labs 4.2
Agent job in Indiantown, FL
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you're interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
SCHEDULE
Tuesday to Friday, 1:30pm - 12:00am
CORE JOB DUTIES
* Executing tasks assigned by department leadership.
* Measuring, packaging, and labeling products
* Compares product with product standards to ensure quality.
* Maintaining a sanitary work environment
* Safely transport products from workspace to storage area
* Ensure that all functions are performed to the highest standard of quality and compliance
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
* 1 year (2-3 years preferable) of hands-on experience in a factory, production or manufacturing fast-paced environment with measurable goals and working standards, preferred.
* Strong attention to detail and ability to adhere to strict policies and procedure
* Ability to measure, package and label in a precise manner
* Effective time-management skills and ability to multi-task
* Ability to work in a fast-paced, changing and challenging environment
* Proficiency in windows-based software and point of sale applications a plus
* Requires work around plant material, which could include exposure to plant pollen and/or dust.
* Requires ability to sit, stand, kneel, and/or do repetitive actions with your hands for long periods of time.
* Requires ability to lift up to 50 lbs to torso level.
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range
$16.50-$16.50 USD
ADDITIONAL REQUIREMENTS
* Must be 21 years of age or older to apply
* Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act ("CCPA") Notice to Applicants:
Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting *************************
Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.
We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.
If you are in doubt, please contact us at **************************** with questions.
$16.5-16.5 hourly Auto-Apply 60d+ ago
Part Time Agent
Crisis24
Agent job in Palm Beach, FL
Who We Are Looking For
The ideal candidate exudes and demonstrates a passion for security and safety, residing within commuting distance of our Palm Beach work location. Key skills encompass customer service, strong communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in an environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is crucial, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include alarm/camera operators, residential security, emergency response, or a combination of these.
What You Will Work On
Be responsible for safeguarding the client, family, and personal property at the residence.
Incorporate the client's core values and code of conduct in all decisions and actions.
Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
Access control for visitors, employees, and vendors.
Opportunities for travel/special assignments.
Demonstrate effective communication with the client, the family, and other team members.
Maintain discretion and confidentiality.
Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client's quality of life.
Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
Detect and report suspicious activity and security vulnerabilities.
Be able to operate in a dynamic, multifaceted, and fast-paced environment.
Who You Will Work With
This position is tasked with numerous functions providing as-needed support to all protective security details in Palm Beach, Fl Area.
What You Will Bring
Florida D & G license
Ability to maintain a professional demeanor in all situations.
Discretion and the ability to interact professionally and respectfully with people.
Possess a broad understanding of the navigation of local roads and neighborhoods.
Ability to communicate effectively, both written and orally.
Drug and nicotine-free; must pass a drug screening and submit to periodic screenings throughout employment.
Candidates must pass an extensive background check and in-house training assessment.
Retired law enforcement/military experience
HR 218 a plus
CPO certification or executive protection training a plus
$25k-53k yearly est. 8d ago
Part Time Agent
iJET
Agent job in Palm Beach, FL
Who We Are Looking For The ideal candidate exudes and demonstrates a passion for security and safety, residing within commuting distance of our Palm Beach work location. Key skills encompass customer service, strong communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in an environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is crucial, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include alarm/camera operators, residential security, emergency response, or a combination of these.
What You Will Work On
* Be responsible for safeguarding the client, family, and personal property at the residence.
* Incorporate the client's core values and code of conduct in all decisions and actions.
* Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
* Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
* Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
* Access control for visitors, employees, and vendors.
* Opportunities for travel/special assignments.
* Demonstrate effective communication with the client, the family, and other team members.
* Maintain discretion and confidentiality.
* Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client's quality of life.
* Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
* Detect and report suspicious activity and security vulnerabilities.
* Be able to operate in a dynamic, multifaceted, and fast-paced environment.
Who You Will Work With
This position is tasked with numerous functions providing as-needed support to all protective security details in Palm Beach, Fl Area.
What You Will Bring
* Florida D & G license
* Ability to maintain a professional demeanor in all situations.
* Discretion and the ability to interact professionally and respectfully with people.
* Possess a broad understanding of the navigation of local roads and neighborhoods.
* Ability to communicate effectively, both written and orally.
* Drug and nicotine-free; must pass a drug screening and submit to periodic screenings throughout employment.
* Candidates must pass an extensive background check and in-house training assessment.
* Retired law enforcement/military experience
* HR 218 a plus
* CPO certification or executive protection training a plus
$25k-53k yearly est. 60d+ ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Agent job in Stuart, FL
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$17k-19k yearly est. 10d ago
BDC Outbound Call Center Agent
Mercedes-Benz of Palm Beach 4.3
Agent job in West Palm Beach, FL
Job Description
New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls is preferred, but not required.
BDC Call Center Agent - Benefits
$16 base per hour, plus bonus!
Family Owned and Operated
Medical, Dental, and Vision Insurance
401K and additional benefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule service appointments
Complete minimally 150 outbound phone calls per day
Minimal daily Appointment expectation is 18 per day.
Stay informed about service updates, recalls and service requirements
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week, Monday thru Friday, 8-5
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver's license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skills required
Excellent phone presence
Automotive experience helpful but not required
Great communication skills
18+ years of age or older
Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
How much does an agent earn in Port Saint Lucie, FL?
The average agent in Port Saint Lucie, FL earns between $18,000 and $74,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in Port Saint Lucie, FL
$37,000
What are the biggest employers of Agents in Port Saint Lucie, FL?
The biggest employers of Agents in Port Saint Lucie, FL are: