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Assistant manager of operations vs operations support manager

The differences between assistant managers of operations and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant manager of operations and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $55,668 average annual salary of an assistant manager of operations.

The top three skills for an assistant manager of operations include sales floor, front end and cash handling. The most important skills for an operations support manager are customer service, project management, and human resources.

Assistant manager of operations vs operations support manager overview

Assistant Manager Of OperationsOperations Support Manager
Yearly salary$55,668$79,730
Hourly rate$26.76$38.33
Growth rate6%6%
Number of jobs360,392376,894
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does an assistant manager of operations do?

An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Assistant manager of operations vs operations support manager salary

Assistant managers of operations and operations support managers have different pay scales, as shown below.

Assistant Manager Of OperationsOperations Support Manager
Average salary$55,668$79,730
Salary rangeBetween $38,000 And $79,000Between $47,000 And $133,000
Highest paying CitySan Francisco, CASan Bruno, CA
Highest paying stateConnecticutCalifornia
Best paying companyMicrosoftMeta
Best paying industryFinanceTechnology

Differences between assistant manager of operations and operations support manager education

There are a few differences between an assistant manager of operations and an operations support manager in terms of educational background:

Assistant Manager Of OperationsOperations Support Manager
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Assistant manager of operations vs operations support manager demographics

Here are the differences between assistant managers of operations' and operations support managers' demographics:

Assistant Manager Of OperationsOperations Support Manager
Average age4444
Gender ratioMale, 60.9% Female, 39.1%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between assistant manager of operations and operations support manager duties and responsibilities

Assistant manager of operations example responsibilities.

  • Ensure department daily, weekly and quarterly KPIs are achieve including achieving department budget goals.
  • Experience with commercial, Medicare, and Medicaid manage care product lines.
  • Manage the order flow via direct communication, major customers such as Costco, Sam's/Wal-Mart.
  • Create multi-display custom PC digital menu, manage local network infrastructure
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Enforce all compliance issues relate to: FDA, USDA, ODA & OSHA.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
  • Show more

Assistant manager of operations vs operations support manager skills

Common assistant manager of operations skills
  • Sales Floor, 29%
  • Front End, 25%
  • Cash Handling, 23%
  • Store Associates, 17%
  • Cleanliness, 1%
  • POS, 1%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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