Business office clerk vs office support clerk

The differences between business office clerks and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a business office clerk and an office support clerk. Additionally, an office support clerk has an average salary of $32,040, which is higher than the $28,097 average annual salary of a business office clerk.

The top three skills for a business office clerk include patients, data entry and insurance verification. The most important skills for an office support clerk are customer service, data entry, and word processing.

Business office clerk vs office support clerk overview

	Business Office Clerk	Office Support Clerk
Yearly salary	$28,097	$32,040
Hourly rate	$13.51	$15.40
Growth rate	-5%	-5%
Number of jobs	183,094	185,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 40%
Average age	47	47
Years of experience	2	2

What does a business office clerk do?

A business office clerk is responsible for performing administrative and clerical duties to support business operations that would help the company achieve its daily goals and objectives. Business office clerks monitor business and financial transactions, manage inventories, respond to inquiries and concerns, direct visitors to the appropriate personnel, schedule appointments, and file reports. A business office clerk must have excellent communication and organizational skills, especially in finishing duties within the deadline, even under minimal supervision.

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

Business office clerk vs office support clerk salary

Business office clerks and office support clerks have different pay scales, as shown below.

	Business Office Clerk	Office Support Clerk
Average salary	$28,097	$32,040
Salary range	Between $21,000 And $37,000	Between $25,000 And $39,000
Highest paying City	Tacoma, WA	Tualatin, OR
Highest paying state	Alaska	Washington
Best paying company	JPMorgan Chase & Co.	Sierra Pacific Industries
Best paying industry	Insurance	Finance

Differences between business office clerk and office support clerk education

There are a few differences between a business office clerk and an office support clerk in terms of educational background:

	Business Office Clerk	Office Support Clerk
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Business office clerk vs office support clerk demographics

Here are the differences between business office clerks' and office support clerks' demographics:

	Business Office Clerk	Office Support Clerk
Average age	47	47
Gender ratio	Male, 17.9% Female, 82.1%	Male, 22.7% Female, 77.3%
Race ratio	Black or African American, 10.6% Unknown, 4.5% Hispanic or Latino, 20.9% Asian, 8.1% White, 54.9% American Indian and Alaska Native, 1.0%	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between business office clerk and office support clerk duties and responsibilities

Business office clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Verify insurance using knowledge of medical terminology, provide customer service, and schedule patients for surgery.
Demonstrate ICD-9, CPT, and data entry.
Expand knowledge of ICD-9, CPT and HCPCS codes to include cardiovascular procedures
Complete duties in payroll, accounts receivable, accounts payable, purchase orders and internal control implementations.
Ensure all documents are completed, charts update, and records meet HIPPA regulations.

Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

Business office clerk vs office support clerk skills

Common business office clerk skills

Patients, 26%
Data Entry, 13%
Insurance Verification, 7%
Hippa, 4%
Office Equipment, 3%
Customer Service, 3%

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

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Business Office Clerk vs Office Support Clerk

Updated January 8, 2025

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