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  • Senior Managing Director, Equity Compensation Services

    Soteria Reinsurance Ltd.

    Remote computer service manager job

    A leading financial services firm is seeking a Vice President, Managing Director for their Stock Plan Services. This remote position requires extensive experience in Relationship Management within the equity compensation field. You will be accountable for maintaining client relationships, ensuring satisfaction, and managing operational effectiveness and profitability. The ideal candidate will have strong analytical skills, demonstrate excellence in client service, and bring over 10 years of industry experience. A comprehensive benefits package and a dynamic work environment are offered. #J-18808-Ljbffr
    $105k-165k yearly est. 4d ago
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  • Card Services Manager - Card Services - Wheeling, WV

    Wesbanco Bank Inc. 4.3company rating

    Remote computer service manager job

    Back Card Services Manager - Card Services #51-8589 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Wheeling Work Hours per Week 37.5 Requirements Bachelor's Degree in Business Administration, Management, or Finance preferred. Minimum of 5 years banking experience including card operations experience. Experience in managing a Profit & Loss and associated budgeting and planning. Experience in establishing and managing a revenue generation strategy. Minimum of three years of experience in a supervisory or leadership role. Job Description SUMMARY: Cards and electronic payments are a critical component of WesBanco's banking services. The relationships that drive payments are complex and entail interaction between our signature transaction provider (Visa), our pin provider (NYCE), and our core processor. Careful management of these relationships and their interactions are paramount to the success of the bank. A comprehensive strategy that integrates our partners with the marketing and sales efforts of the bank is also required in order to drive customer behavior and associated revenue. Moreover, the strategy must also focus on the costs associated with the day-to-day processing and management of the program. The Card Services Manager will be responsible for setting and managing the revenue and cost strategy for the card division, while maintaining vendor relationships and evaluating and setting the long-term strategy for vendors and technology in this space. This role combines the oversight of customer and card related functions with a focus on the customer experience. The Card Services Manager will oversee multiple teams that engage and interact directly with internal and external customers while supporting card related services. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manages card services staff and oversees daily operation of card services functions. Leads staff in the duties including hiring, scheduling, preparing performance evaluations and making salary recommendations. Oversees the design, implementation and monitoring of processes and procedures related to assigned area. Collaborates with stakeholders and champions for scalability and automation. Works with team to maintain process flow documentation for assigned systems and area of responsibility and pursues areas of improvement. Serves as an agent of change, finding new opportunities to serve our clients and bring new capabilities to the market. Ensures compliance of activities within assigned area and prompt remediation of any issues or exceptions identified including the documentation of responses to audit findings. Ensures our commercial and consumer customers are supported in a timely and appropriate manner by the card services area. Responds to and resolves complex issues within the area of responsibility. Maintains SOX control documentation and other controls around all assigned areas. Provides training and guidance to staff with respect to understanding, processing and managing the workload. Manages to defined customer service level expectations and key vendor processing timelines. Measures key performance indicators and manages metric reports to identify opportunities for improvement. Coaches employees on personal development plans and provides opportunities for growth within the organization. Fosters strong relationships with stakeholders across the bank to ensure collaboration and effective communication with other teams. Maintains a deep understanding of contractual mechanics, associated fees and revenues. Establishes and executes growth strategy for card program. Ensures sustainable profitability of the program. Understands competitive and regulatory changes that may impact program performance and daily operations. Coordinates with other delivery channels (sales, digital, ATM) to ensure cross functional success. Coordinates with Marketing to ensure appropriate placement and communication of program. Develops and updates monthly and quarterly forecasts for interchange, losses, and processing expenses. Manages the monthly Profit & Loss associated with card processing and recommends refinements as necessary. Works closely with third party and other contracted programs to promote debit card usage. Coordinates significant changes to card mechanics and programs as needed (contactless, near field communication, rebranding, etc.) Understands and collaborates with Operations Manager on procedural and control changes. SUPERVISOR RESPONSIBILITIES: Manages the overall direction, coordination and evaluation of the office to include staff scheduling and planning, assigning and directing work. Responsible for evaluating performance, rewarding and disciplining employees, addressing complaints and resolving problems. Responsibilities include interviewing, assisting with hiring, coaching and training employees. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Excellent presentation skills and the development of related materials. Excellent oral and written communication skills. Possess intermediate keyboard/typing skills. Must have good analytical and problem-solving skills. Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations. Ability to multitask and work under pressure. Ability to handle a variety of projects simultaneously. Ability to effectively interact across all levels of the organization, including branch network and other operations departments. Strong organizational and prioritization skills. Strong time management skills. Team player with a positive outlook. Willingness to provide a level of service which will clearly differentiate us from our competitors. Willingness to respond to emergencies. Willingness to work additional hours if needed. Ability to work independently. Proficient knowledge of Microsoft Office Products, including Word and Excel. Ability to learn other banking systems. Ability to effectively use technological resources for meetings, coaching, and training. Full-Time/Part-Time Full-time Area of Interest Operations All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesCincinnati, Ohio, United StatesIndependence, Ohio, United StatesColumbus, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFort Wayne, Indiana, United StatesFrankfort, Kentucky, United StatesHuntington, West Virginia, United StatesIndianapolis, Indiana, United StatesIronton, Ohio, United StatesNew Albany, Indiana, United StatesParkersburg, West Virginia, United StatesPittsburgh, Pennsylvania, United StatesToledo, Ohio, United StatesWheeling, West Virginia, United StatesYoungstown, Ohio, United States Show more
    $38k-62k yearly est. 3d ago
  • Manager, Data & Insights

    May Mobility 3.9company rating

    Remote computer service manager job

    May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We're building the world's best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we've given more than 300,000 autonomy-enabled rides to real people around the globe. And we're just getting started. We're hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. May Mobility is experiencing a period of significant growth as we expand our autonomous shuttle and mobility services nationwide. We are seeking an experienced Manager of Data Science to lead the team responsible for developing insights from autonomous vehicle data. In this role, you will build and guide a high-performing team of engineers as they create scalable methods to make our AV data searchable and actionable. You will define the roadmap for data observability, enabling faster issue triage, robust test set creation, and high-quality dataset curation. Join us to lead the strategy that powers our autonomy improvements and shapes critical business decisions. Responsibilities Manage a team of data scientists to define and extract key autonomous vehicle performance metrics to validate software readiness. Build and maintain self-serviced platforms that allow teams to query key metrics and drill-down on massive datasets. Analyze large-scale drive logs and simulation datasets to identify patterns, regressions, and system gaps. Collaborate with engineering leaders and cross-functional teams to translate complex statistical findings and insights into concrete action items. Skills Success in this role typically requires the following competencies: Strong proficiency in Python, SQL, and data analysis tools (e.g., Pandas, NumPy, Spark). Deep understanding of vehicle kinematics and ability to develop. Mastery of data visualization tools to visualize complex data in a way that non-experts can interpret. Excellent technical communication skills with the ability to clearly present complex model designs and results to both technical and non-technical stakeholders. Detail-oriented with a focus on validation, testing, and error detection. Qualifications and Experience Required B.S, M.S. or Ph.D. Degree in Engineering, Data Science, Computer Science, Math, or a related quantitative field. Minimum of 5+ years of industry experience leading or deploying data analysis systems in robotics or autonomous vehicles. Minimum of 2+ years of specific development experience with Python, large-scale data processing, and metric design. Demonstrated ability to identify regressions and patterns in high-dimensional or time-series sensor data. Exceptional verbal and written communication skills for cross-team collaborations Strong experiences and motivation to work in fast pace startup environments with creative and critical thinking capabilities. Strong confidence and comfort to prioritize tasks, projects and requests with good project management understanding. Desired Demonstrated successful people management experience and mentoring experience to support team member growth. Strong understanding of vehicle dynamics, kinematics, agent interactions, and road/traffic elements. Experience designing metric-driven development for Autonomous vehicles, and automated triaging pipelines. Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don't meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we're committed to building a diverse, inclusive, and authentic workforce, so if you're excited about this role but your previous experience doesn't align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range$172,000-$263,000 USD
    $172k-263k yearly Auto-Apply 23d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Computer service manager job in Columbus, OH

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $60k-82k yearly est. 7d ago
  • Manager, Revenue Cycle Apps Service Reliability - IT Services - Full Time REMOTE

    Solutionhealth

    Remote computer service manager job

    Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process. Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms. About the Job: Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs. What You'll Do: * Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff * Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results * Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo * Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs * Fosters a culture of collaborative and transparent communication with staff, internal information technology teams, and management, along with external business partners, stakeholders, and vendors * Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation Who You Are: Education: * Bachelor's degree or equivalent in Computer Science or related field or a bachelor's degree in a healthcare-related field. Master's degree in cyber security preferred. Licensure/Certification: * Certification in Resolute HB or Resolute PB, Required Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered. Why You'll Love Us: * Health, dental, prescription, and vision coverage for full-time & part-time employees * Short-term disability, long-term disability, and life insurance coverage * Competitive pay * Tuition Reimbursement * 403(b) Retirement Savings Plan And more! Work Shift: General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required. SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
    $102k-138k yearly est. Auto-Apply 40d ago
  • Staff Cloud Infrastructure

    Lytx 4.8company rating

    Remote computer service manager job

    Why Lytx: Do you want to join a team of hungry, humble, and capable people and dedicate your time and talent to making a difference in our world? At Lytx, you'll work to apply innovative technology to improve safety and help save lives on our roadways! Being part of a market-leading, medium-sized technology company means that there's room for you to learn, grow, and make a significant impact! As a Senior Cloud Infrastructure Engineer, you will work on Lytx production services which handles massive amounts of video and data collected from over 600,000 vehicles worldwide. The ideal candidate will have hands-on experience crafting, building and automating AWS cloud infrastructure. We will build and maintain IaC toolset to run all cloud services and work with multiple engineering teams to support cloud infrastructure projects. You'll Get To: Build Core AWS services and infrastructure for compute, storage, network, monitoring, management, FinOps, databases, and AI/ML. Work closely with Architects, DBAs, Developers, DevOps, SRE and Data engineers to bake AWS standard methodologies, IaC and cost optimizations early in the design process. Understand Cloud TCO and implement tools and processes to improve AWS cost transparency and accountability. Design and Implement Lytx cloud services using AWS Well architected framework principals. Build Lytx cloud resources using Infrastructure as code (IaC - Terraform/Terragrunt) using Gitops principals. What You'll Need: 15+ years of overall industry experience. 8+ years of experience in running highly available cloud based distributed systems in multiple accounts using IaC. 5+ years of hands-on experience developing modular and reusable enterprise grade Terraform code to run AWS services. 3+ years hands-on Windows Administration experience Proficient with AWS cloud native technologies using: Compute and storage services using, EC2, AMIs, Redshift, RDS, ElastiCache, S3, CloudWatch, Autoscaling. AWS Security: IAM, AD, KMS, CloudTrail, Security Hub. AWS Network: Route53, DNS, VPCs, Network ACLs, Security Groups (SGs), Transit Gateway, API Gateway, ALB, NLB, WAF. AWS Organization Management: SSO, SCP, Control Tower, CloudFormation stacks and stacksets. 10+ years hands-on programming experience. Examples: Terraform, Python, Powershell, Golang (Go), Git 5+ years hands-on Linux Administration experience Excellent documentation and interpersonal skills. Participate in on-call rotation. Preferred: Certifications: Multiple AWS Certifications. AWS FinOPs / Cost Management experience; Cost Explorer, Budgets, 3rd party FinOPs tools, etc. Lambda Cloudflare Benefits: Medical, dental and vision insurance Health Savings Account Flexible Spending Accounts Telehealth 401(k) and 401(k) match Life and AD&D insurance Short-Term and Long-Term Disability FTO or PTO Employee Well-Being program 11 paid holidays plus 1 inclusive holiday per year Volunteer Time Off Employee Referral program Education Reimbursement Program Employee Recognition and Appreciation program Additional perk and voluntary benefit programs Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is: $167,500.00 - $212,500.00 Innovation Lives Here You go all in no matter what you do, and so do we. At Lytx, we're powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that's what we do. Join our diverse team of hungry, humble and capable people united to make a difference. Together, we help save lives on our roadways! Lytx, Inc. is proud to be an equal opportunity employer. We're committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ***********. Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws.
    $167.5k-212.5k yearly Auto-Apply 60d+ ago
  • Radiology IT Optimization Manager

    Radiology Partners 4.3company rating

    Remote computer service manager job

    The Radiology Partners IT Team is seeking a driven, high-performing, experienced IT Imaging Services (IIS) Optimization Manager aimed at improving the efficiency, performance, and scalability of our IT infrastructure, systems, and processes. The ideal candidate would assist in managing and supporting the Radiology Partners solutions and services. Additionally, the candidate will be responsible for identifying areas for optimization, leading cross-functional projects, and implementing best practices to ensure that our IT operations support business growth, reduce costs, and enhance overall system performance. This role will work remotely with end users who utilize the provided Radiology Partners IT systems. The candidate must have the skills to identify, communicate, and resolve IT Imaging System issues to maximize the efficiency and benefit of the Radiology Partners IT team. This role requires a highly motivated team member dedicated to delivering value and exceptional personalized customer experiences. WHO WE ARE AND WHAT WE DO: Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. WHY RADIOLOGY PARTNERS: * Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. * Compensation Reviews, Career Growth Opportunities * Flexible Remote Schedules * Generous PTO Plans and Paid Holidays * Proudly Certified as a Great Place to Work for Five Consecutive Years POSITION DUTIES AND RESPONSIBILITIES: * Manage the IT Optimization Team aiming to implement IT optimization strategies focused on improving system performance, scalability, and operational efficiency. * Lead and mentor a team of Clinical Application and IT specialists focused on system performance and optimization. * Collaborate with IT leadership to align optimization efforts with broader business and technology goals. * Identify inefficiencies in existing IT operations, systems, and workflows, and propose solutions to streamline processes. * Lead and manage the initiatives to automate repetitive tasks and improve resource utilization across IT services and infrastructure. * Oversee and be accountable for Service Now Problem Ticket management, ensuring that problem tickets are updated and progressing toward final resolution. * Oversee the implementation of performance monitoring tools and practices to track system performance and identify areas for improvement. * Oversee the Optimization Team's efforts toward improving system performance, reducing downtimes, and continuously improving resource utilization. * Identify areas for cost reduction within the IT infrastructure, including hardware, software, and cloud resources. * Work closely with internal teams, including Network Operations, Software Development, Customer Success to align IT systems with business objectives. * Act as a liaison between IT and other service lanes to ensure smooth collaboration and optimization of cross-functional processes. * Provide guidance and training to team members on optimization techniques, best practices, and new technologies. * Lead and manage optimization projects from the inception to completion, ensuring timelines, budgets, and quality standards are met. * Ensure that optimization projects are aligned with Radiology Partners' strategic goals and deliver measurable improvements in efficiency. Identify and mitigate risks related to system performance and reliability, ensuring business continuity. * Ensure optimization efforts comply with security and data privacy regulatory and industry standards. * Promote a culture of continuous improvement, encouraging innovation and new approaches to optimize technology use. * Be highly proficient in the configuration, implementation, testing, and support of worklist products, PACS, Worklists, Vendor Neutral Archive (VNA), and Voice Recognition (VR) systems used by Radiology Partners. * Be highly proficient in configuring and supporting additional Clinical IT products such as Advanced Visualization, AI platforms, Natural Language Processing platforms, Analytics, or other platforms utilized in imaging workflow. * Proficiency in troubleshooting VPN tunnels configurations. * Have a full understanding of how Imaging IT systems work with one another on the server side and diagnostic reading workstations. * Interface with PACS, modalities, advanced visualization tools, and other solution vendors to implement solutions and troubleshoot issues in a timely manner. * Be responsible for IT activities related to user access, incidents, service interruptions, and planned downtimes. Also, document and communicate processes to IT to ensure a consistent user experience. * Identify trends of recurring issues for clients, radiologists, and IT, and manage problems by working with internal and vendor resources to achieve a permanent solution. * Ensure proper notification and communication of ongoing issues to the team and provide work-around solutions until a permanent resolution is established. * Utilize the Service Now ticketing system to document solutions and ensure proper communication of resolutions to customers. * Manage planned and unplanned downtimes following Radiology Partners standard downtime procedures and escalate as needed. * Maintain accurate records of customer interactions, technical issues, and resolutions. * Coordinate upgrades and follow Radiology Partners change management processes. * Serve as the escalation point for any concerns, requests, or work not being managed by IT in a timely manner. * Ensure that systems, solutions, and processes are in place to meet the needs of internal and external clients. * Utilize the Radiology Partners IT Team to ensure the technical needs of the radiologists are met. * Build and maintain strong relationships with customers and provide tailored solutions to ensure their success. * Promote a culture of communication and cooperation among teammates, ensuring that knowledge and resources are shared effectively to enhance team performance and customer satisfaction. * Work closely with clinical and IT leadership and teammates to improve work relationships, build morale, and increase productivity and retention. * Work evenings and overnight as needed * Up to 25% travel * Occasional on-call to support the practices DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: * Minimum of 5-7 years of experience in IT management, with a focus on system performance, optimization, and process improvement. * Bachelor's degree in health information systems or a related discipline preferred, or five years or more of diverse work experience in IT. * Healthcare experience, particularly in radiology, is favored. * Strong customer focus with a proven ability to understand customer and stakeholder insights and develop strategies and IT solutions to meet these customer needs. * Strong analytical and problem-solving skills to diagnose issues and implement effective solutions. * Strong leadership and team management abilities, with experience developing and mentoring staff. * Excellent communication and interpersonal skills, with the ability to collaborate across service lanes and present findings to senior leadership. * Exceptional work ethic with the ability to self-start and work independently or as part of a diverse team. * Detail-oriented and organized with the ability to easily identify areas that require improvement. * Impeccable communication and interpersonal skills necessary to ensure proper alignment with the broader organization and enterprise strategies and to lead the team towards that alignment. * Direct experience in meeting with and customizing solutions at the client level is preferred. * Ability to foster a collaborative environment, encouraging open communication and teamwork to achieve common goals. * A proactive approach to customer success with a commitment to understanding, meeting, and exceeding customer needs. * A fast learner who is adaptable to new technologies and applications. * Possess a positive attitude and demonstrate honesty and integrity in all endeavors COMPENSATION: The salary range for this position is $90,000-$110,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email **********************to notify our team.
    $90k-110k yearly 34d ago
  • IT Service Manager (IN-Remote)

    Snapscale

    Remote computer service manager job

    About the Role We're seeking a battle-tested IT Service Manager who thrives in the high-pressure, high-performance world of Managed Service Providers (MSPs). If you know how to balance 100+ open tickets, manage demanding clients, and still keep your team motivated, focused, and accountable - you're exactly who we're looking for. This isn't a cushy corporate IT gig. It's an MSP leadership role - fast-paced, unpredictable, and client-driven. Your mission: keep the service desk running like a well-oiled machine, ensure SLA compliance, manage escalations, and lead a team that delivers excellence every day. Key Responsibilities Own the Service Desk: Oversee all daily operations, ensuring SLA targets are consistently met and client satisfaction remains high. Lead & Develop the Team: Manage, coach, and support L1-L3 engineers - driving accountability, growth, and performance. Ticket & Escalation Management: Prioritize and manage ticket flow efficiently while balancing urgency, client demands, and team workload. Data-Driven Management: Monitor and report on key metrics - response times, resolution rates, SLA adherence, and client satisfaction scores. Continuous Improvement: Enforce process discipline while identifying automation opportunities and workflow optimizations. Client Relationship Management: Build strong client trust, lead difficult conversations, and de-escalate service issues with professionalism and confidence. Cross-Functional Collaboration: Work closely with project teams, vCIOs, and account managers to align support services with overall client strategy. What You Bring Proven MSP Experience: Demonstrated success managing a service desk in an MSP environment. Leadership Skills: Ability to motivate, coach, and hold technical teams accountable in high-pressure settings. Technical Depth: Hands-on experience with Microsoft 365, Azure, networking, and security environments. Tool Expertise: Proficiency with PSA/RMM systems such as ConnectWise, NinjaOne, IT Glue, or equivalent. Crisis Management: Calm, confident handling of client escalations and technical emergencies. Analytical Mindset: Ability to interpret metrics and make informed operational decisions.
    $98k-131k yearly est. 60d+ ago
  • IT Category Manager - Remote

    Symetra 4.6company rating

    Remote computer service manager job

    Symetra has an exciting opportunity to join our team as an IT Category Manager! About the role In this role, you'll lead sourcing and procurement for IT categories including software, SaaS, hardware, cloud, AI, telecom, and professional services. You will negotiate contracts, manage supplier relationships, and drive sourcing strategies to optimize cost, quality, and performance. What You will Do Negotiate and draft complex contracts, amendments, and SOWs. Partner with stakeholders and legal teams to ensure compliance and risk management. Lead RFx processes, market analysis, and supplier evaluations. Develop sourcing strategies and maintain vendor performance metrics. Improve processes to strengthen vendor management capabilities. Handle renewals, renegotiations, and procurement of IT tools and services. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner "We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $103,300 - $172,200 plus eligibility for annual bonus program Who You Are High school diploma required; bachelor's degree preferred. Certifications or designations relevant to the field highly preferred (CPM, CSMP, CSM, PMP, Six Sigma). 5+ years of relevant experience in IT sourcing and vendor management required. Strong project management and communication skills. Skilled negotiator with strong analytical and problem-solving abilities. Strategic thinker who influences and mentors others. Excellent at relationship building and driving consensus. Collaborative, adaptable, and effective in complex environments. Excels at organization and applies high attention to detail. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered
    $103.3k-172.2k yearly 3d ago
  • Wealth Transition Services Tax Manager - 1041 Expert - Remote Eligible

    Eide Bailly 4.4company rating

    Remote computer service manager job

    Work Arrangement: Remote, Hybrid, or In-office A Day in the Life A typical day as a Wealth Transition Services Tax Manager might include the following: * Reviewing ultra-high net worth 1041s and answering technical firmwide 1041 questions (multi-state filings, complex analysis of pass-through entity, hedge funds, partnerships and S corporation implications for Form 1041 filings). * Working with tax staff to ensure 1041 tax returns are completed correctly by required deadlines and under firm processes. * Interpreting and reviewing various legal documents in relation to estate and business succession planning (including the income tax ramifications of trust funding and trust administration). * Technical research on income tax for trusts and estates for internal clients. * Assisting clients which may have varied levels of tax knowledge (including family office clients and corporate trust companies). * Looking at the tax situation of the individual and their estate/trusts from various angles to ensure the maximum tax benefit is applied. * Managing client relationships internally and externally by proactively seeking solutions that add value to the client experience. * Business development and billing responsibility. * Assist in preparation of marketing materials and presentation of internal and external webinar trainings. * Coaching and mentoring staff. * Working with the firm Wealth Transition Services team on various advisory and compliance projects. Who You Are * You have a Bachelor's degree in Accounting and an active CPA license or JD/LLM (taxation). * You have 5+ years of experience in gift, trust, and estate tax in public accounting, law firm, or a related field. * You are a 1041 expert and have superb research and tax abilities, and are able to provide technically sound recommendations and evaluations. * You are an excellent communicator -- your verbal and written communication skills are outstanding. The Wealth Transition Services Manager/Senior Manager will interact with clients in the high net worth and ultra-high net worth space and will speak to groups on wealth transition topics. * You are a multi-tasking master and there is never a deadline you can't meet. * You have experience developing business and networking. * You are excited about working in a growing top-25 CPA firm and have the ability to assist with multiple engagements across the country. Must be authorized to work in the United States now or in the future without visa sponsorship. Making an Impact Together People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly. Compensation $92,000-$160,000 Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity. Benefits Beyond base compensation, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program. Next Steps We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us on Facebook, Twitter, Instagram, LinkedIn or our About Us page. For extra assistance in your job search journey, explore EB Career Resources-a complimentary external tool that offers career exploration, resume workshops, interview prep and other professional development options. Eide Bailly LLP is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws #LI-MB1 #LI-REMOTE
    $92k-160k yearly Auto-Apply 60d+ ago
  • Global Service Manager

    Pernod Ricard 4.8company rating

    Remote computer service manager job

    Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements. From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: You will be required to work on leading Service Management Platforms like ServiceNow. For reporting and analytics, you will be required to work with ServiceNow reporting capabilities and with PowerBI and other reporting tools/ platforms. Other related products like Jira Service Management, Confluence etc. will also be helpful to execute day-to-day responsibilities. More precisely, you will: * The Service Manager ensures the business gets maximum benefits and value from its IT services and product through the implementation of pragmatic and effective IT service management. * Contribute to a global IT service management practice that allows IT teams to deliver services more effectively; by providing solutions, processes, governance, and expert consulting in IT Service Management across the organization. * You are sensible to customer satisfaction and service level in a fast moving environment; and prone to new ways of working. * This role is essential for improving end to end service and process effectiveness in support of business objectives. You must simplify the process and tool landscape, improve policy compliance, and ensure best in class implementation and execution of all service management processes. * You are familiar with problem solving techniques and continuous improvement methodology will be required * You are familiar with broader set of technologies and basic Cybersecurity topics will be helpful to understand the eco-system of Tech solutions/ capabilities and their purpose/ impacts If you recognize yourself in the following description, don't wait and apply! * You have a bachelor's degree in business, technology, management, or a related field; * You have 7+ years of experience in service management, preferably in a global or multinational company * Certifications like ITIL 4 Foundation are preferable but at the minimum, working knowledge of ITIL processes is required * You have working knowledge of Service Now platform is preferable but at the minimum, experience with other large ITSM products is required * You have a strong understanding of customer service principles and best practices * Proficiency in project management and data analysis tools * Familiarity or prior working experience in Agile Ways of working. * You are fluent in English Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2025-07-01 Target End Date:
    $63k-101k yearly est. Auto-Apply 15d ago
  • Remote Computer Vision Engineer

    SLR Search

    Remote computer service manager job

    Job DescriptionJoin a remote-first AI company with generous equity to build 3D machine perception systems in C++ that replace hardware like LiDAR. Computer Vision Engineer Benefits - Starting Salary $155K - $185K - Equity Includes generous company stock options in a Series A company with revenue - Remote First Always with flexibility to work from anywhere in the US while working on a PST schedule - Comprehensive Medical, Dental, and Vision Insurance - Discretionary PTO policy empowering employees to recharge without guilt or micromanagement. - 401(k) w/ Employer MatchComputer Vision Engineer Qualifications - Technical Core Expert in designing and writing production-quality code in C++ for embedded or real-time systems, including GPU optimization. - 3D Expertise Proven experience implementing 3D algorithms (such as VIO, SLAM, multi-view stereo, or 3D reconstruction) with tangible, deployed results. - Problem Solver Driven to analyze performance and failure modes of complex computer vision algorithms in real-world environments. - Mandatory Must be a US Citizen or Green Card Holder (US Person) to comply with ITAR project requirements.
    $155k-185k yearly 30d ago
  • BachelorS Degree In Computer Science Information Systems Or Related Field Manager

    Coolsoft 3.6company rating

    Remote computer service manager job

    BachelorS Degree In Computer Science Information Systems Or Related Field Manager< Requirement id 156698 Job title Manager Skills required System Integration, Microsoft 365, MS PROJECT, BachelorS Degree In Computer Science Inf Open Date 16-Jan-2026 Close Date Job type Contract Duration 24 Months Compensation DOE Status requirement --- Job interview type --- Email Recruiter:coolsoft Job Description Manager: System Integration, Microsoft 365, MS PROJECT, BachelorS Degree In Computer Science Inf Start date :2/9/2026 End Date : 2 Years from projected start date Submission deadline : Tuesday, 1/20 at 3 PM CST Client Info : ITS Note: * Interview Process: Virtual Teams meeting with camera on * Remote work is acceptable. *Resource may be asked to work onsite approximately 2 weeks out of the year. * Travel expenses would be covered under state guidelines Description: Client is seeking an experienced Project Manager with a strong background in civil construction to support projects involving radio towers and network infrastructure. The ideal candidate will have solid construction knowledge and be fluent in industry terminology, as they will coordinate closely with civil contractors. While computer network design experience is required, this role does not involve civil or other engineering-level responsibilities. Required Skills and Years of Experience: - Bachelors degree in civil engineering, Information Technology, Computer Science, Construction Management, or related field - 10+ years of project management experience on civil infrastructure projects with significant IT/system integration components - Expert-level proficiency in the Microsoft 365 Suite, specifically: o Microsoft (SharePoint) Lists: Creating, customizing, and managing project trackers (change logs, risk registers, action items, issues logs) with rules, views, formatting, and Power Automate integration o SharePoint Online: Building and administering project sites, document libraries, metadata tagging, version control, permissions management, and creating automated workflows - Advanced Microsoft Excel including pivot tables, pivot charts, slicers, Power Query, Power Pivot, dynamic dashboards, and VBA/macros for change-log analysis and reporting - Proficiency in Microsoft Project or Primavera P6 for scheduling and resource management - Hands-on experience migrating project data from Excel into Microsoft Lists/SharePoint for centralized, auditable tracking - Strong ability to train teams on Microsoft Lists and SharePoint best practices and enforce governance (naming conventions, metadata, retention) - Working knowledge of Power Automate and Power Apps to automate approvals, notifications, and change-log workflows in SharePoint/Lists environments - Full proficiency with the broader Microsoft 365 ecosystem: Teams, OneNote, Outlook, Word, and PowerPoint - Demonstrated expertise maintaining live project change logs, risk registers, and lessons-learned repositories in Microsoft (SharePoint) Lists - Experience configuring SharePoint permissions to meet client, contractor, and regulatory audit requirements on civil/IT projects - Excellent data visualization and presentation skills (turning Lists/SharePoint data into executive-ready reports and dashboards) MS Project Knowledge: - 2-5+ years of hands-on experience creating and maintaining project schedules in MS Project - Building Work Breakdown Structures (WBS) - Setting dependencies (FS, SS, FF, SF) and understanding critical path - Baseline management, tracking % complete, variance analysis - Resource loading and leveling - Creating custom views, tables, filters, and reports - Exporting to PDF/Excel and presenting to stakeholders Microsoft Outlook Proficiency: - 2-5+ years of advanced experience managing shared calendars, scheduling meetings (10-50+ attendees), and handling recurring events - Expertise in finding availability across time zones (e.g., using Scheduling Assistant) - Creating and sending invites with attachments, agendas, and video links (Teams/WebEx) - Managing conflicts, rescheduling, and reminders; integrating with mobile apps for on-the-go updates Nice to Haves: - Professional Call************ Ext 100for more details. Please provide Requirement id: 156698 while calling. EOE Protected Veterans/Disability
    $98k-130k yearly est. 3d ago
  • Global Service Product Manager (Liquid Cooling)

    Vertiv 4.5company rating

    Computer service manager job in Westerville, OH

    The Global Service Product Manager (Liquid Cooling) will be responsible for managing the Product Lifecycle, supporting the business growth, and gathering and prioritizing product and customer requirements, defining the go-to-market and the marketing plan. You will be responsible for developing sales and marketing strategies and plans to maximize product revenue and profitability. This position will be based onsite at either Vertiv's Westerville, OH (Polaris) or Redhill, United Kingdom office location. Responsibilities: Develop and execute product lifecycle management plans including product introduction, line extension, engineered to order, and end of production. Research market trends, demand drivers, customer needs, and the competitive landscape. Collect voice of customers and products business cases for global products. Addressing actions to reduce finished goods inventory and support business decisions in case of major supply chain issues and assist in championing resolution of offering issues (i.e. delivery, quality, inventory). Work alongside Operations and Material planning to ensure competitive lead time, inventory optimization and meet revenue targets. Manage list pricing and multipliers. Manage product line profitability, volume forecasts, price gain. Ensure all customer facing offering documentation and marketing collateral is available and accurate and specific for the region, country, and market segment. Prepare and deliver presentations, product demos, competitive comparisons and other sales enablement tools and collaterals. Attend tradeshows, visit customers, meet with sales team, distributors, and partners to ensure an accurate voice of customer is heard in all product plans. Develop and track metrics to measure post-launch sales performance of new offerings, including pipeline, quotation. Collaborate with Marketing teams to develop marketing programs. Requirements: Bachelor's Degree in Engineering 7+ years technical, product/service, strategic planning, marketing, or directly related experience. Experience with HVAC and Data center applications is preferred. Strong business acumen. Ability to quickly develop cross-functional relationships to achieve business objectives. Technical expertise to translate customer needs/pain points to solutions. Demonstrated competence in problem solving, data analysis, & project management. Excellent communications skills - written & verbal. High focus on customer needs. Able to combine long term and short-term goals by setting priorities. Ability to interact with all levels within the organization from entry level to executive. Attitude to act as a leader in his/her role and with curiosity in all what's new (market trends, new technologies, etc.). Language skills: fluent English written, and verbal required. Proficiency with Microsoft Office suite, Smartsheet, and other business applications. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development About Vertiv Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************. #LI-AC2
    $85k-120k yearly est. Auto-Apply 60d+ ago
  • Information Technology Manager

    Franklin County, Oh 3.9company rating

    Computer service manager job in Columbus, OH

    Purpose PLEASE NOTE - THIS IS A JOB DESCRIPTION ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Purpose: Develops, executes and manages information technology strategies for Metro Parks and maintains the integrity of the technology environments supporting the various parks and departments within Metro Parks. This includes providing strategic leadership, oversight, and management of the Metro Parks' information technology services, facilities, hardware, software, and IT staff. Example of Duties Responsibilities: Manages the evaluation, review, and selection of computer equipment, software applications, and telecommunications equipment for all work units. Recommends optimal solutions by weighing the build, buy, or wait options based on understanding of budget and/or time issues. Manages the timely and cost effective delivery of these items. Oversees all IT-related purchasing and budget usage; works with Finance Director to develop and implement annual IT budget. Develops and implements long-range purchasing program for hardware and software. Assures the security of the computer systems and plans disaster recover protocols. Manages the e-mail functions and coordinates with other staff members for website function. Researches, designs, and implements voice and data networks. Troubleshoots hardware and software problems for upgrade, repair, or replacement. Assists parks and work units with their computer, telephone and networking needs. Reviews and sets up service contracts for technology and telephone systems. Oversees and directs telecommunications and technology consultants and vendors. Creates and executes project work plans. Manages project scope or requirement changes. Manages multiple and competing demands while determining the impact on time and budget. Revises plans as appropriate to meet changing requirements of projects. Develops and implements policies and procedures as related to information technology. Researching emerging technology for possible future needs. Provides training to Metro Parks' staff relating to information technology in a language easy to understand for non-technical individuals. Supervises information technology staff including approving leave requests, conducting performance evaluations, establishing goals, administering discipline if warranted, and assigning projects/work. Qualifications Education/Experience: Possession of a Bachelor's Degree in Information Technology, Computer Science or related field and significant experience providing information technology services in an organization or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Demonstrated understanding of computer security systems. Broad knowledge of the various aspects of voice and data technologies. Strong understanding of complex computer structures and the ability for repair, upgrade, replacement, or re-installation to computer systems or network control devices. Ability to create training programs, internal systems and editable documents. Must have a thorough knowledge of the organization's software to assist users in problem resolution. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Ability to deal with and defuse difficult, stressful situations calmly. Mathematical Skills: Ability to perform math related to budgets, contracts, reports, etc. consistent with the essential functions of the position. Ability to proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Ability to design and produce concise and accurate reports that provide management with meaningful data for decision-making. Uses critical and systems thinking. Licenses, Registrations: Possession of a valid Ohio driver license, insurable by Metro Parks' insurance carrier, and ability to conform to the driving standards policy. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, etc. Lifting of computer equipment is regularly required during service activities. Work Environment: The employee regularly works in an office environment, but is required to work in outdoor weather conditions as needed to address networking, outdoor camera, and telephone line, etc. issues. Outdoor work may occur in extreme weather conditions. The employee is required to travel to parks throughout the District and to other locations as necessary. Any Additional Information: Exhibits a customer service-oriented demeanor. Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. Candidate must successfully complete a background investigation, including a criminal record check, driving record check, references, and finger printing. Supervision Received: Finance Director/Treasurer Given: Information Systems Technician FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet expectations. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.
    $50k-70k yearly est. 60d+ ago
  • ML Engineer - Computer Vision (Remote Position)

    Entefy 3.6company rating

    Remote computer service manager job

    Entefy's vision is simplifying how people interact digitally. To make it happen, we're seeking computer vision-aries. Our hyper-talented Product team is seeking a Machine Learning and AI expert with the skills to redefine how computers make sense of the visual world. In this role you will utilize the latest techniques in artificial intelligence and computer vision, working on confidential projects that will impact Entefy's suite of products. This is highly challenging work that will engage your deep understanding of algorithms to build never-before-seen machine intelligence. Skills and Experience:Not everyone takes the time to achieve excellence. Not everyone has the drive for one more try. Entefy is searching for the best because we're building first-of-its-kind AI communication technology to make the world the best place it can be. If you're creatively analytical, insatiably curious, fearless in tackling big problems, and can demonstrate excellence in computer vision, then you've earned yourself an interview with our team.Requirements: Solid fundamentals in mathematics, statistics, and machine learning theory Minimum 3 years of commercial experience (or equivalent) in computer vision Demonstrable proficiency in at least one applicable programming language such as Python, C, C++, Java Proficient knowledge of and experience with image classification, segmentation, or captioning Proficiency in image/video processing and computer vision tools such as PIL/Pillow, GraphicsMagick, FFmpeg, OpenCV, SimpleCV, etc. Proficiency in machine learning tools such as TensorFlow, Keras, Caffe, Theano, MLLib, Torch, etc. Other Qualifications Experience with modern deep learning techniques in CV including convolutional networks, residual networks, attentional models, etc. Strong written and verbal communication skills Advanced degree in Computer Science, Machine Learning, Mathematics, Statistics, Physics, or Computational Linguistics Experience with parallel computing technologies such as OpenMP, CUDA, OpenACC, MPI Experience with big data and distributed computing technologies such as Hadoop, MapReduce, Spark, Storm, etc. Demonstrable proficiency in more than one applicable programming languages is a plus Visit ************** and **************/blog
    $77k-112k yearly est. Auto-Apply 60d+ ago
  • Computer Engineer I (Remote)

    Ishpi Information Technologies 4.4company rating

    Remote computer service manager job

    Ishpi Information Technologies, Inc. (DBA ISHPI) is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our group, you will work with a team focused on delivering innovative business solutions using emerging technologies through proven successful methods. Responsibilities The Computer Engineer I will provide support to the Naval Surface Warfare Command in Philadelphia, PA. Shall provide expert technical, engineering and software development, testing and software maintenance support services to NSWCPD for cybersecurity improvements to U.S. Navy platforms to include Propulsion, Electrical Plant, Machinery Control, Steering Control, Navigation, Shipboard Network Systems, and other shipboard control systems related to the development, implementation and execution of the Navy's acquisition and modernization programs. Qualifications Education: Bachelor's degree in Computer, Electrical or Electronics Engineering or Mathematics with field in concentration in computer science from an accredited university. Work Experience: Required one (1) year of experience in the development, updating, or testing of computer software or hardware. Certification: Must have one of the following certifications: CCNA-Security, CySA+ **, Security+ CE, GICSP, GSEC, CND or SSCP Security Clearance: Requires U.S. Citizenship and an active government security clearance. “Ishpi Information Technologies, Inc. is an Equal Opportunity Employer. All qualified candidates will be considered without regard to legally protected characteristics. Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified, you may be contacted for this and future openings.
    $75k-101k yearly est. Auto-Apply 60d+ ago
  • Systems Engineer Stf-Common Computing & Network Architecture Solns.

    LM Careers

    Remote computer service manager job

    As part of the Product Engineering team, the candidate will be directly involved in the design and development of best-in-class product solutions that maintain Lockheed Martin Canada Inc.'s robust position in the Naval market space. As a systems engineer with focus on Common Computing Environment and hardware (HW) design, this role includes designing products that meet customer requirements, establishing vendor relationships, auditing potential equipment suitability, and supporting back-end systems HW development from prototyping to End-Of-Life (EOL). The candidate must be able to lead by demonstrating engineering interest in novel technologies, supporting work estimates, proposing improvements, conducting risk analysis and supporting design reviews to optimize system and HW design. Specific position responsibilities The candidate will perform the following: Requirement analysis, derivation, reconciliation, and traceability for an integrated system that includes HW and software designs Produce and/or review design artefacts for system and HW products Produce and/or review white papers and market studies for system and HW products Coordinate with procurement department and communicate with suppliers to identify suitable products to meet system requirements Establish, produce, and maintain a Bill Of Material (BOM) to support equipment definition Support design and demonstration that selected HW solutions meet required performance criteria and cyber accreditation (Including: Operating Environment, Network, Processing, Storage, Interfaces, Guards, Data and Network Security, Storage Architecture, Middleware, Processing Usage, System Configuration and Management, Technical Performance Measurements and Optimization, etc.) Survey of the technologies in the marketplace, the trends in the industry and technology selection, including trade-off studies and prototype demonstrations. Define technology criteria selection based on required performance and conduct trade-off analysis. Equal Opportunity Statement Lockheed Martin is committed to upholding principles of equal opportunity, fostering a work environment that is aligned with our core values of integrity, respect, and exceptional performance. We recognize the importance of leveraging the unique talents and experiences of all our employees to drive innovation, deliver superior solutions, and maximize value for our customers. Our focus is on identifying the most qualified candidate for each role, regardless of their background. If you are interested in a position, we invite you to share how your skills and perspectives could bolster our team and encourage you to apply, even if you feel your qualifications do not fully meet all the job criteria outlined in our advertisement. Furthermore, Lockheed Martin is dedicated to ensuring our recruitment process is inclusive for all individuals. We are prepared to accommodate reasonable adjustments for applicants as needed. Possesses a bachelor's in engineering or related area of study with minimum nine years of professional experience in field, or minimum seven years of professional experience with a related master's degree Communicates effectively with technical and non-technical members of the engineering/management staff and personnel assigned to related work (French and English) Aptitude for solving challenging problems in a team environment Have a high degree of initiative and autonomy Have a high learning ability Ability to adapt and perform in a dynamic environment. The following skills and certification are considered as assets: Knowledge of requirement management for HW lifecycle, from design to procurement and obsolescence Familiarity with industry collaboration tools such as Dynamic Object-Oriented Requirements System (DOORS), Jira, Confluence Proficiency with Microsoft Office tool suite (Excel, Word, PowerPoint) Familiarity with configuration management processes. About us Headquartered in Ottawa, Lockheed Martin Canada is the Canadian unit of Lockheed Martin Corporation, a global defense technology company driving innovation and advancing scientific discovery. Our all-domain mission solutions and 21st Century Security vision accelerate the delivery of transformative technologies to ensure those we serve always stay ahead of ready. We operate major facilities in Ottawa, Montreal, Halifax, Calgary and Victoria and work on a wide range of programs from advanced naval technology products, aircraft sustainment, and unmanned systems software. This position is part of the Rotary and Mission Systems business area, where employees across Canada support engineering, systems integration, training, sustainment and in-service support programs for Canadian and international military customers across land, air and sea. What we offer you We walk our talk when it comes to work/life balance! Your physical, mental and financial wellbeing matters to us. On top of working in a highly supportive, friendly, respectful environment, this is what you can expect when you join our team as a Regular Full-Time employee: Flexible, compressed work schedules, depending on business requirements, where you have the option of Fridays off, as well as the possibility to work remote part-time Competitive compensation Time to recharge with vacation, personal days, holidays, and parental leaves Comprehensive Family Medical, Dental and Vision coverage available on your first day of employment, along with: Virtual Health Care (24/7 access to medical professionals) A Wellness Spending Account to aid in your wellness journey Employee & Family Assistance Program (EFAP) which includes free face to face counselling sessions Medical Travel Insurance Onsite fitness facilities at our main office locations A Registered Retirement Savings Plan that includes matching company contributions on your first day of employment, that also includes access to Financial Advisors providing investment advice and comprehensive financial planning Employee discounts to save on goods, services and various recreational activities Access to a robust spectrum of development resources to enhance your skills and/or advance your career including: Free learning resources through a modern and engaging platform Education Assistance Program Reimbursement for a professional membership Self-directed Mentoring Language Requirements in Quebec Knowledge of the English language is required for this role as the position described in this posting requires the candidate to communicate every day with a virtual team outside Quebec as well as communicate with different members of the organization, clients and suppliers located outside of Canada. For engineering positions, the candidate must also be able to read or modify technical documents from our main clients and write technical documents for these same clients. Pay Transparency At Lockheed Martin Canada, we comply with all pay transparency requirements and believe sharing pay ranges for open roles can foster a more equitable workforce. Controlled Goods Program
    $67k-87k yearly est. 46d ago
  • Computer Systems Engineer/Architect - Active MBI Clearance Required

    Matrix Systems & Technologies 3.4company rating

    Remote computer service manager job

    Benefits: Health insurance Paid time off Required Skills/Level of Experience: Experience in developing, in collaboration with stakeholders, including customers, partners, project teams, and vendors, architectures for large, complex programs - 10+ years Strong customer communication skills, both oral and written - 10+ years Experience in leading teams of architects and/or developers - 5+ years Experience modernizing complex enterprise applications, including Java applications, for the Cloud - 4+ years Experience modernizing complex enterprise applications, leveraging microservices running in containers - 4+ years Experience with Kubernetes and OpenShift - 4+ years Experience with building complex AWS GovCloud solutions - 4+ years Experience developing solutions leveraging Event Driven Architecture patterns - 4+ years Experience with information security for large, highly sensitive Java applications - 4+ years Experience maintaining requirements and traceability against business and application requirements for large, complex applications - 4+ years Experience with the Linux platform - 4+ years Experience with CM tools, such as IBM Engineering Workflow Management (EWM) and Git SCM - 4+ years Experience with middleware products, including JBoss EAP, WebSphere Application Server, AMQ, Kafka and IBM MQ - 3+ years Experience in developing DevSecOps solutions on complex projects - 2+ years Preferred Skills: Experience with relational and NoSQL database technologies Experience with database modeling tools, especially erwin Data Modeler Experience with developing monitoring solutions Experience with CMMI Level 3 Process Areas Experience with Azure cloud for government and Google cloud for government Experience with Agile methodologies Experience with IaC tools such as Puppet/Chef/Ansible Experience with AppDynamics Active AWS Solution Architect Certification This is a remote position. Compensation: $75,000.00 - $100,000.00 per year Matrix Systems and Technologies Inc., is a leading information technology solutions provider based in the Washington, DC metro area. We have provided services in full life-cycle engineering analysis, strategic planning, testing and process management for clients across the North-eastern corridor since 1996. Our client base includes; The State of Maryland, Maryland State Department of Education, Prince George's County Maryland, IRS, Northrop Grumman, Computer Sciences Corporation, SAIC, Lockheed Martin, American University, and the Department of Health and Human Services.
    $75k-100k yearly Auto-Apply 60d+ ago
  • Digital Services Manager

    Honda Federal Credit Union 3.3company rating

    Computer service manager job in Marysville, OH

    Legal Entity: Honda Federal Credit Union Business Unit: Honda Federal Credit Union Department: Digital Services Division: 1CU Shift: 1st Workstyle: Remote Eligible up to 20% Career Level: 5 Job Grade: Exempt-4 Job Purpose The Digital Services Manager (DSM) oversees the digital banking strategy for Honda Federal Credit Union (HFCU), which encompasses online and mobile offerings to the benefit of HFCU members. The DSM is directly responsible for the overall performance of digital banking initiatives ranging from new product development, establishing digital banking key performance indicators, improving the member's online banking experience, aligning the strategic direction of the Digital Services department with HFCU's strategic objectives, securing the digital banking environment as well as performing complex data structuring and analysis. As a department manager, the DSM establishes operational digital banking standards and determines the priorities of the digital banking project pipeline. This position sets the policies and procedures for digital banking activities, ensures adherence to state and federal regulations, and identifies best practices to identify and mitigate risk associated with HFCU's digital banking environment. Key Accountabilities Develops and meets Digital Service department goals, budget and objectives as outlined in HFCU's annual strategic plan. Budget development and achievement requires an understanding of financial trends which impact digital banking strategies, member experience, and production objectives. Regularly reports variances and explanations for the variances to HFCU's Senior Management Team Actively participates in project implementation, including attending project team meetings, managing assigned projects and completing project deliverables. Identifies and creates strategic project initiatives to meet the changing technological landscape related to digital banking, artificial intelligence, and portfolio analytics. Creates new member-facing products or modifies current products to enhance HFCU value-added offerings Ensures compliance with all applicable laws, regulations, and best practices related to digital banking by developing internal policies and procedures. Keeps informed of changes in economic or market conditions that might impact the regulatory environment. Reviews and interprets regulatory changes and administers solutions or strategies to address laws impacting the digital banking environment Build and leverage relationships with external Business Partners and cross-functional stakeholders to both gain understanding of business objectives/obstacles and to facilitate execution of strategic direction Manage related Digital Services Business Partner recommendations, selection & assist with controlling costs Provides coaching, leadership and guidance to direct reports to maximize efficiency and effectiveness Talks with and listens to Associates and members, answers questions, addresses complaints, and resolves situations while using good judgment and instilling good will. Identifies goals and evaluates progress of Digital Services staff Manage the members digital interactions through Digital Banking and related mobile app review/ratings along with applicable member surveys and adjust the roadmap based on related analysis and actionable data Qualifications, Experience, and Skills Bachelor's degree in business, finance, information technology or a related field required MBA or equivalent work experience is preferred 5 or more years of experience in a financial institution in a digital banking, information technology, information security, or an operations environment 3 or more years of leadership experience in a financial institution or a technological organization 2 years of experience in business partner & vendor management ensuring products/services align with performance service level agreements, business goals and contractual commitments 2 years of experience around fintech/SaaS/cloud services, it network architecture, credit union business operations & related integrated touch points Ability to organize and effectively direct subordinates Ability to read, analyze, and interpret common financial and technical journals, financial reports and legal documents. Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to respond to common inquiries or complaints from credit union stakeholders Good oral and written communication skills, interpersonal skills, organizational skills required with a desire to maintain attention to detail and accuracy Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply such concepts to practical retail situations Self-starter, able to work autonomously Strong research, project management, business analyst & journey mapping skills Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
    $45k-55k yearly est. 7d ago

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