Corporate receptionist vs office representative

The differences between corporate receptionists and office representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a corporate receptionist and an office representative. Additionally, a corporate receptionist has an average salary of $37,389, which is higher than the $32,535 average annual salary of an office representative.

The top three skills for a corporate receptionist include visitor badges, phone calls and front desk. The most important skills for an office representative are patients, customer service, and phone calls.

Corporate receptionist vs office representative overview

	Corporate Receptionist	Office Representative
Yearly salary	$37,389	$32,535
Hourly rate	$17.98	$15.64
Growth rate	-	-5%
Number of jobs	60,050	149,852
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 47%
Average age	42	47
Years of experience	2	2

What does a corporate receptionist do?

Most of the corporate receptionists are the ones who sit behind the front desk. They direct guests to the proper location, answer basic questions, and issue security badges. Corporate receptionists serve as message takers for incoming calls, information providers, and the greeters. They may also manage signing for packages, stuffing employees, and scheduling pick-ups. They must also have the ability to multitask, follow instructions, and maintain a positive attitude in responding to the requests and complaints of their customers.

What does an office representative do?

Office Representatives are administrative professionals assigned to do various admin work in the office. They are in charge of managing communication lines, correspondences, and packages. They are often assigned to sort documents, update records, and file papers in the proper cabinets. Office representatives are considered front desk officers as well. They respond to inquiries by guests, direct guests to their meeting areas, and receive mail. They may also be assigned to manage meeting rooms and update appointment calendars. They should have good communication skills and should be service-oriented.

Corporate receptionist vs office representative salary

Corporate receptionists and office representatives have different pay scales, as shown below.

	Corporate Receptionist	Office Representative
Average salary	$37,389	$32,535
Salary range	Between $29,000 And $47,000	Between $23,000 And $45,000
Highest paying City	New York, NY	New York, NY
Highest paying state	Alaska	New York
Best paying company	Entravision Communications	Citi
Best paying industry	Manufacturing	Agriculture

Differences between corporate receptionist and office representative education

There are a few differences between a corporate receptionist and an office representative in terms of educational background:

	Corporate Receptionist	Office Representative
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 47%
Most common major	Business	Business
Most common college	-	Western Carolina University

Corporate receptionist vs office representative demographics

Here are the differences between corporate receptionists' and office representatives' demographics:

	Corporate Receptionist	Office Representative
Average age	42	47
Gender ratio	Male, 6.5% Female, 93.5%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 10.6% Unknown, 4.6% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.5% American Indian and Alaska Native, 0.9%	Black or African American, 10.9% Unknown, 4.8% Hispanic or Latino, 21.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between corporate receptionist and office representative duties and responsibilities

Corporate receptionist example responsibilities.

Manage SharePoint documentation for customers and vendor information.
Coordinate travel arrangements and hotel reservations for department executives and corporate clients.
Create FedEx labels, posting USPS mail and creating certify mailing slips.
Put patients on computer, greet and walk in patients to room, claim status, and payroll.
Reserve conference rooms, setup multimedia (video conferencing, projector setup, slideshow presentations- PowerPoint, etc . )
Prepare daily reports, enter data, accept payments, schedule appointments, meetings and lunches, and process payroll.

Office representative example responsibilities.

Manage the medical front office and coordinate business operations with physicians and legal staff for a busy MRI facility.
Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Reconcile any EOB, insurance payment or discount errors.
Perform physician coding abstracting medical records with ICD-10, and CPT.
Post payments and enter charges utilizing appropriate ICD9 and CPT codes.

Corporate receptionist vs office representative skills

Common corporate receptionist skills

Visitor Badges, 19%
Phone Calls, 9%
Front Desk, 9%
Customer Service, 7%
Data Entry, 6%
Multi-Line Phone System, 4%

Common office representative skills

Patients, 20%
Customer Service, 13%
Phone Calls, 8%
Patient Appointments, 7%
EMR, 5%
Excellent Interpersonal, 5%

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Office and Administrative Industry
Corporate Receptionist
Corporate Receptionist vs Office Representative

Updated January 8, 2025

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