Post job

Customer care representative jobs in Abilene, TX

- 78 jobs
All
Customer Care Representative
Customer Service Representative
Customer Support Specialist
Customer Associate
Customer Solutions Specialist
Sales Associate And Customer Service
Call Center Representative
Customer Service Agent
Customer Engagement Specialist
Customer Service Specialist
Member Service Representative
Customer Relations Representative
  • Customer Solutions Facilitator

    C2 Global Professional Services

    Customer care representative job in Abilene, TX

    The Customer Solutions Facilitator is the primary point of contact for customers upon entry into the workforce system. The position is responsible for helping all participants, including those directed to self-service in the resource rooms and for assisting jobseekers with career development activities designed to link them with employment. ESSENTIAL FUNCTIONS: * Facilitates job-readiness classes, workshops, or orientations to help customers maintain or improve job skills. Presents information using a variety of instructional techniques or formats, such as simulations, team exercises, group discussions, videos, or lectures. * Interview's customers to record and assess employment information to determine customer's career development opportunities and needs. * Educates customers on center services including the job seeker tools available (i.e., WorkInTexas (WIT) self-directed job search/match, typing tutorials, resume programs, workshops, etc.). May assist customers with the WIT registration and ensures registrations are properly completed. * Works closely with the Business Solutions Representative and Career Center staff regarding employer communications to discuss ways to improve services and meet labor market needs more effectively. * Data inputs all services according to policies and procedures and in real time (as service is provided to customer) in the appropriate systems (WorkInTexas, TWIST, etc.). Ensures that all information on application is correct and correctly entered in the system. * Identifies community resources and establishes linkages to assist customers with specific needs. * May coordinate the customer's job readiness activities to ensure that it supports their work experience by providing interviewing techniques, application completion process and appropriate dress attire. * Contributes to the Career Center performance goals, including customer service and follow up. * Collaborates with all Career Center staff to ensure customers have a meaningful experience. * Escorts customers to the Customer Satisfaction Survey computers prior to leaving the center, if applicable * Proactively seeks ways to improve workforce services to meet labor market needs. * Performs other duties as assigned and fulfills responsibilities as required. KNOWLEDGE/SKILLS/ABILITIES: * Knowledge of workforce development, economic development, and project management. * Knowledge of word processing, spreadsheet, technology, and computer skills. * Exceptional customer service and interpersonal skills. * Able to work with diverse customers with unique needs and communication styles. * Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. * Excellent verbal and written communication skills. * Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. EDUCATION AND EXPERIENCE: * High School Diploma or GED required. * Associates or undergraduate degree preferred. * Valid driver's license and proof of insurance with good driving record. * Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS AND WORKING CONDITIONS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! * Health Insurance (with low-cost options for employee-only plans) * Wellness Reimbursement * Generous Paid Time Off * Paid Parental Leave * 401(K) with 100% Employer Match of up to 6% of individual contributions * Dental * Vision * Life Insurance * Short and Long Term Disability * Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
    $37k-65k yearly est. 33d ago
  • Customer Solutions Facilitator

    C2 GPS--West Central Texas

    Customer care representative job in Abilene, TX

    Job Description The Customer Solutions Facilitator is the primary point of contact for customers upon entry into the workforce system. The position is responsible for helping all participants, including those directed to self-service in the resource rooms and for assisting jobseekers with career development activities designed to link them with employment. ESSENTIAL FUNCTIONS: Facilitates job-readiness classes, workshops, or orientations to help customers maintain or improve job skills. Presents information using a variety of instructional techniques or formats, such as simulations, team exercises, group discussions, videos, or lectures. Interview's customers to record and assess employment information to determine customer's career development opportunities and needs. Educates customers on center services including the job seeker tools available (i.e., WorkInTexas (WIT) self-directed job search/match, typing tutorials, resume programs, workshops, etc.). May assist customers with the WIT registration and ensures registrations are properly completed. Works closely with the Business Solutions Representative and Career Center staff regarding employer communications to discuss ways to improve services and meet labor market needs more effectively. Data inputs all services according to policies and procedures and in real time (as service is provided to customer) in the appropriate systems (WorkInTexas, TWIST, etc.). Ensures that all information on application is correct and correctly entered in the system. Identifies community resources and establishes linkages to assist customers with specific needs. May coordinate the customer's job readiness activities to ensure that it supports their work experience by providing interviewing techniques, application completion process and appropriate dress attire. Contributes to the Career Center performance goals, including customer service and follow up. Collaborates with all Career Center staff to ensure customers have a meaningful experience. Escorts customers to the Customer Satisfaction Survey computers prior to leaving the center, if applicable Proactively seeks ways to improve workforce services to meet labor market needs. Performs other duties as assigned and fulfills responsibilities as required. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of workforce development, economic development, and project management. Knowledge of word processing, spreadsheet, technology, and computer skills. Exceptional customer service and interpersonal skills. Able to work with diverse customers with unique needs and communication styles. Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. Excellent verbal and written communication skills. Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. EDUCATION AND EXPERIENCE: High School Diploma or GED required. Associates or undergraduate degree preferred. Valid driver's license and proof of insurance with good driving record. Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS AND WORKING CONDITIONS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! Health Insurance (with low-cost options for employee-only plans) Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match of up to 6% of individual contributions Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
    $37k-65k yearly est. 5d ago
  • Customer Advocate I

    Health Care Service Corporation 4.1company rating

    Customer care representative job in Abilene, TX

    At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 85% of the scheduled time on the phone according to business need. JOB REQUIREMENTS: + High school diploma OR GED. + 6 months customer service experience OR 6 months experience in an office environment. + Data entry and/or typing experience. + Interpersonal, verbal and written communication skills. + Analytical and organizational skills and independent decision making skills. + Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks. PREFERRED JOB REQUIREMENTS: + 9 months customer service experience. + Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management. + Knowledge of medical terminology and anatomy. + Proven ability to learn quickly and adapt to change. + Referral preference given to applicants able to take and meet testing criteria. **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **HCSC Employment Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Base Pay Range** $17.75 - $27.83 Exact compensation may vary based on skills, experience, and location. **Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.** **Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)** For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations. Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.
    $17.8-27.8 hourly 18d ago
  • Customer Enrollment Associate In Office

    The Pope Agencies

    Customer care representative job in Anson, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 4d ago
  • Community Engagement Specialist (Part-Time) - Abilene

    Girl Scouts of Texas Oklahoma Plains 3.6company rating

    Customer care representative job in Abilene, TX

    The Community Engagement Specialist (Part-Time) will work 25-30 hours a week with a varying schedule and report to the Community Engagement Lead. They are responsible for directly engaging with the public to represent Girl Scouts as an organization and promote the benefits of being a Girl Scout, with the aim of identifying and attracting new Girl Scout members, adult volunteers, and community partners within an assigned geographic area. The goal of the Community Engagement Specialist (Part-Time) is to appeal to a diverse population of Girl Scouts that reflects the population of our community. Additionally, they establish relationships with community partners that could offer unique programming for girls or support Girl Scouts programming financially, seamlessly transitioning those relationships to other departments for ongoing cultivation. The Community Engagement Specialist (Part-Time) also prioritizes diversity, equity, inclusion, belonging, and access to ensure delivery of the best quality Girl Scout leadership experience for girls. In collaboration with the Community Engagement Lead, the Community Engagement Specialist (Part-Time) will exercise discretion and judgment with respect to matters of significance. This job is not routine, clerical, or administrative in nature. Requirements Essential Duties and Responsibilities Increases Girl Scouts' visibility, enhances reputation and engages in the community through networking, collaboration, and events. Establishes, cultivates, and maintains partnerships and relationships with schools, community organizations, faith-based organizations, and businesses to promote and deliver Girl Scouting within the assigned community. Increases the positive impact of Girl Scouts in our community by meeting or exceeding annual new membership recruitment and lead generation goals for girl and adult members. Plans and executes events that increase community awareness of the benefits and outcomes of Girl Scouts and bring more members and volunteers to our movement. Nurtures leads from in-person events and digital campaigns by communicating effectively in writing, by phone, and in person to sell the Girl Scout experience. Recruits adult volunteers to key leadership positions within a troop. Utilizes Volunteer Systems (Salesforce) to consistently document members and lead communications. Collaborates closely with departmental management, teammates, and other departments to inform membership and partner development strategies, plans, and tactics. Identifies neighborhoods currently underserved by Girl Scouts, gaining an understanding of community needs, and working with other departments at Girl Scouts of Texas Oklahoma Plains to establish a service delivery opportunity to meet those needs. Ensures all grassroots engagements and activities establish and maintain access to Girl Scouting among a diverse population. Participation in year-round Girl Scout recruitment campaigns including fall, winter-daisy, extended- year, and summer. Responds appropriately and professionally through email, phone, and face-to-face interactions. Enhances Girl Scouts' reputation through interactions with the public. Manages, organizes, and maintains files, logs, operating procedures, and records that relate directly to this position. Actively updates database records and maintains the database consistency and integrity Utilizes council reporting tools to analyze and act on new membership and lead data. Maintains strict confidentiality and professionalism when handling sensitive information. Performs other duties or assists other projects as assigned. CORE COMPETENCIES Interpersonal Relations 9. Conflict Management Customer Service Responsiveness 10. Adaptability Oral/Written Communication Skills 11. Team Building Personal Integrity/Professional Conduct 12. Information Management Decision Making and Judgement 13. Organization Knowledge Business Acumen 14. Self-Management Fostering Diversity 15. Achieve Results Problem Solving 16. Time Management JOB QUALIFICATIONS - - Knowledge, skills and abilities Bachelor's degree or equivalent experience in related field. Bilingual in Spanish preferred but not required. Membership in the Girl Scout organization. Commitment to the mission and goals of Girl Scouting. Demonstrate and promote a climate of courtesy, respect and professionalism to coworkers, volunteers, and others in contact with. Verbal fluency, good grammar, and professional appearance. Must be willing to work with all people without regard to race, religion, ethnic origin, socio-economic status, sexual orientation, age, or disability. Proven ability to work with volunteers, community leaders, organizations, and businesses. Proven ability to effectively manage multiple priorities, meet deadlines and produce results. Ability to work a flexible schedule including travel, nights, and weekends. Experience in using Salesforce software is a plus. Proficiency in Microsoft Office Suite. Have and maintain a valid driver's license in the state where employee works/resides, and acceptable driving record, acceptable insurance, and reliable transportation. Must complete and pass a criminal background check. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee should be able to lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. CERTIFICATIONS/LICENSES None required. Salary Description $17.72 - $21.00 Hourly
    $17.7-21 hourly 60d+ ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air 4.0company rating

    Customer care representative job in Abilene, TX

    Come and work for Envoy Air, an American Airlines Group Company, at Abilene Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $13.23/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level Both full-time and part-time positions available Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut
    $13.2 hourly Auto-Apply 60d+ ago
  • Customer Enrollment Associate In Office

    Sellors Agencies

    Customer care representative job in Putnam, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 4d ago
  • Life and Health Customer Service Representative

    Perry Hunter Hall

    Customer care representative job in Abilene, TX

    We are looking for a responsible Licensed Life and Health Customer Service Representative to perform a variety of administrative and clerical tasks. Duties of the Licensed Life and Health Customer Service Representative include providing support to our managers, assisting in daily Life & Health department activities. (See detail in Responsibilities below) The ideal candidate should have an active Texas Department of Insurance Group 1 license with excellent communication and computer skills. If you have previous experience as a Customer Service Representative and familiarity within our industry, we'd like to meet you. Responsibilities Talking with new/existing customers Interfacing with insurance companies on claims and premium payments Plan open enrollment meetings Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Maintain contact lists Skills Active Texas Department of Insurance Life and Health Group 1 License (Preferred) Sales experience in life and health needed Knowledge on the Affordable Care Act Knowledge of office management systems and procedures Working knowledge of office equipment, like printers and fax machines Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) Excellent time management skills and the ability to prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Job Type: Full-time Benefits: 401(k) Health insurance Long Term Disability Long Term Care Life insurance Paid time off Competitive Pay based upon experience Professional Development Job Stability in a growing industry Compensation: $40,000.00 - $50,000.00 per year If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIAT member agency is a great career choice! IIAT members are Trusted Choice independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community. IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?
    $40k-50k yearly Auto-Apply 60d+ ago
  • Customer Service (Ops Support) Specialist

    Directors Investment Group

    Customer care representative job in Abilene, TX

    Does this describe you? Organized Adaptable Disciplined Detail-Oriented If so, let's talk!! We are looking for a creative, forward thinking and talented CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST who will be responsible for all aspects of quality service for our customers. The ideal candidate will be a quick learner, flexible, and demonstrate the ability to communicate effectively with various personalities. This is a “roving” position -- within our Operations Division -- that includes high integrity customer care, processing new business, processing claims, working with insurance companies,or any other area that has high volume on a specific day. Job Responsibilities Maintain customer profiles Establish and maintain a positive working relationships to promote a quality service image Organize and work with detailed records Handle inbound phone calls & email correspondence from customers, employers, insurance companies, employing agencies & record details of these interactions. Provide the highest level of customer service to all incoming inquiries or refer inquiries to appropriate management levels Qualifications Ability to gather accurate information Effective problem resolution and critical thinking skills Excellent written and verbal communication skills Ability to use a personal computer and work within a Windows based environment including MS Office/ Company Specific Software Strong organizational skills Dependability, integrity and compassion are a must About Funeral Directors Life Funeral Directors Life, a subsidiary of Directors Investment Group (DIG), offers an award-winning workplace that is truly one-of-a-kind. Funeral Directors Life is a full-service preneed insurance company. We help funeral directors grow their businesses and serve more families every year. With Funeral Directors Life's preneed programs, at-need solutions, and marketing services, funeral owners and directors can start saving time, growing their businesses and increasing profitability in a rapidly changing marketplace. DIG has been recognized with numerous workplace awards, including the 2025 Big Country's Best Workplace, the prestigious FORTUNE magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by Texas Monthly . Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry." So, what makes DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul. An Equal Opportunity Employer
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Restoration Company Call Center Sales Rep

    Servpro of Abilene-11831

    Customer care representative job in Abilene, TX

    Job DescriptionServpro Team Hart is hiring a Restoration Call Center Sales Rep. Employment Type: Full-Time About the Role We are seeking a motivated, customer-focused individual to serve as the first point of contact for our restoration company. In this role, you will answer inbound calls, qualify potential customers, convert inquiries into scheduled jobs, and support our team by coordinating service appointments. You play a key role in creating a positive first impression and driving business growth. Key Responsibilities Answer inbound calls promptly and professionally. Provide excellent customer service with empathy, especially during emergency-related calls. Gather detailed information about the customers restoration needs (water, fire, mold, etc.). Qualify and convert leads into scheduled on-site assessments or service appointments. Enter customer information and job details into our CRM/job management system. Coordinate schedules with field technicians and ensure efficient job routing. Follow up on open leads and maintain a strong pipeline of potential jobs. Communicate with customers regarding appointment reminders, arrival times, and status updates. Assist with basic administrative duties as needed. Qualifications Prior experience in customer service, call intake, dispatching, or sales (restoration or home services preferred). Strong communication and active listening skills. Ability to remain calm and helpful during high-stress or emergency calls. Comfortable with sales-style conversations and confident in converting leads. Strong attention to detail and organizational skills. Basic computer proficiency; experience with CRMs is a plus. What We Offer Pay listed is for hourly work only; commissions on sold leads is not in that figure! Training and support in restoration industry services. Opportunities for growth within the company. A supportive team environment where your contributions matter. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
    $25k-33k yearly est. 23d ago
  • In-Store Sales and Customer Service Rep

    High Energy Solutions 4.0company rating

    Customer care representative job in Abilene, TX

    We are an expanding marketing firm based in Abilene! After seeing a successful first year, we are adding clients to our portfolio and looking for excited team members to help us reach new goals and standards in our direct marketing and in-store customer care divisions! Job Description We offer a thorough management program for qualified individuals to learn to train and supervise sales people, while learning various aspects of sales and marketing and other critical and fundamental business principles. Successful individuals will be given the opportunity to build their team, and continue to grow in our management training program! If you are a candidate looking for an opportunity to grow with us in an exciting, fast-paced career, then apply today! We are looking for future leaders to grow into a management role with our company while focusing on the following areas: Development of marketing campaigns and strategies Customer service and client acquisition Implementation of product launches Rigorous leadership training Those that excel leading and training others may be provided with the opportunity to grow through our management training program In-store promotional advertising Qualifications If you are a candidate looking for an opportunity to grow with us in an exciting, fast-paced career, then apply today. NO BUSINESS TO BUSINESS NO DOOR TO DOOR NO TELEMARKETING (THIS IS NOT A CALL CENTER!) Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-38k yearly est. 15h ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-Abilene

    Customer care representative job in Abilene, TX

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $26k-34k yearly est. 13d ago
  • Customer Service Representative - State Farm Agent Team Member

    Blake Williams-State Farm Agent

    Customer care representative job in Abilene, TX

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Blake Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 18d ago
  • Customer Service Representative - State Farm Agent Team Member

    Melanie Hardy-State Farm Agent

    Customer care representative job in Abilene, TX

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 23d ago
  • Entry Level Customer Service/Sales

    Global Elite Group 4.3company rating

    Customer care representative job in Abilene, TX

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $24k-31k yearly est. Auto-Apply 47d ago
  • Customer Advocate

    Partnered Staffing

    Customer care representative job in Abilene, TX

    Kelly Educational Staffing is the largest provider of substitute teachers nationwide. We are a full service, cost savings solution for all your educational staffing and placement needs ... and so much more. We can even help with the management and placement of your non-educational staff such as office clerical, administrative, food service, janitors, school nurses ... you name it, our staffing services cover it. Job Description Customer Advocate Abilene, TX $11.66/hour Kelly Services Inc. is currently seeking to place multiple Customer Advocates in temporary to hire opportunities for Blue Cross Blue Shield in Abilene, Texas. Description: Under supervision, this position is responsible for working on the phone all day in a call center to assist members by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 90% of the scheduled time on the phone according to business need. Details: Pay Rate: $11.66/hour Type: Temporary to Hire Start Date: April 25, 2016 Work Hours: 7:00AM-8:00PM (8 hour shift) OT may be required Work Days: Monday-Friday- Some Saturdays may be required Must successfully complete 8 week training period without absences IMPORTANT INFORMATION: This position is being recruited for by a remote office, not your local Kelly branch. To be considered for this position, you must submit your resume online. If you have questions regarding this position, you may contact Jinky at JINE044@KELLYSERVICES. COM. Qualifications Job Requirements: High school diploma or GED 6 months customer service experience OR 6 months office experience Data entry and/or typing experience Interpersonal, verbal and written communication skills Analytical and organizational skills and independent decision making skills Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks Preferred Job Requirements: 9 months customer service experience Knowledge of medical terminology and anatomy Proven ability to learn quickly and adapt to change Referral preference given to applicants able to take and meet testing criteria Bilingual Additional Information Why Kelly? At Kelly Services , we work with the best. Our clients include 99 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. As a Kelly Services candidate you will have access to numerous perks, including: • Kelly-sponsored Affordable Care Act health care coverage available for eligible employees • Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase-and the coverage is portable* • Service bonus plan • Holiday pay plan • Weekly electronic pay options • Free online training campus available • Exclusive online employee community • Employee assistance program (EAP) available at no cost • Corporate discounts • Transportation spending accounts To be considered for this position, you must submit your resume to jusb479@kellyservices. com Due to the high volume of responses anticipated, only qualified candidates will be contacted.
    $11.7 hourly 15h ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Customer care representative job in Abilene, TX

    Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver's license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
    $26k-34k yearly est. 60d+ ago
  • Member Services Representative

    City of Allen, Tx 3.7company rating

    Customer care representative job in Tye, TX

    HIRING RATE: $15.44 Hourly FULL HIRING RANGE: $15.44 - $22.40 Hourly Check out Stephen G. Terrell Recreation Center THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED The City: With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions, and quality of life make it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced". Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!" * People First - Giving priority to others * Respect - Treating others with courtesy and dignity * Integrity - Serving with honesty, trust and hard work * Deliver - Following through on commitments while exceeding expectations * Excel - Creating an innovative and improving work environment The Position: Under direct supervision, maintains the integrity of the City's recreation facility operations. This is accomplished by providing customer service to new and current members, assisting with front desk operations, conducting facility tours, assisting with special events and rentals, and resolving customer complaints. Other duties may include answering phones, opening and closing facilities, working the concession stand, playroom, and interfacing with other City employees and citizens. This position does not provide direction to other employees. The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. * Provides customer service support by greeting customers, administering tours of the facility, answering phones, directing incoming calls, responding to customer and employee inquiries, implementing new member contracts and supporting the front desk operations. * Maintains inventory of supplies and equipment. * Registers citizens for membership, classes, camps and activities by operating ACTIVE software, entering data, ensuring necessary paperwork is completed, filing records and providing members with pertinent information regarding the facility and registration. * Processes Point-Of-Sale (POS) transactions by operating ACTIVE Software, entering and recording sales transactions and taking payments. * Promotes the facility, programs and services to members and guests; resolves customers' complaints and responds to customer inquiries. * Provides various administrative services by ensuring safety in front lobby, maintaining adequate levels of supplies, and assisting with concessions. * Maintains facility, interior and exterior, by reporting complaints and problems, making calls for repair, handling customer complaints where appropriate, identifying current risk and forecasting potential problems. Education & Experience: Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be: * High School diploma or equivalent with no prior relevant work experience. Certification and Other Requirements: * First Aid/CPR Certification (adult and children), or ability to obtain with sixty (60) days from hire. * Babysitting Certification, or ability to obtain within thirty (30) days from hire. * Food Handlers Certification or ability to obtain within thirty (30) days from hire. Knowledge of: * City rules, regulations, policies, and procedures. * Principles of record keeping and records management. * Modern office practices, procedures, and equipment. Skill in: * Assessing and prioritizing multiple tasks, projects and demands. * Providing outstanding customer service and conflict resolution. * Operating a personal computer utilizing a variety of business software. * Reading and understanding City, State and Federal rules and regulations. * Establishing and maintaining working relationships with the public, vendors, and City employees. * Effectively communicating in both oral and written format. Physical Demands / Work Environment: * Standard office environment with occasional outdoor. * Ability to communicate with patrons and team members professionally and respectfully 50% - 70% of work time. * Ability to work a shift schedule including weekends and holidays. * Ability to lift 10 pounds occasionally. * Ability to sit or stand for long periods of time. * Ability to bend, climb, walk, and crouch. * Ability to operate athletic, Audio/Visual, and concession equipment. * Ability to use hand tools. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.
    $15.4-22.4 hourly 3d ago
  • Customer Service Representative

    Summit Fire & Security LLC 4.6company rating

    Customer care representative job in Tye, TX

    is located in Texarkana The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility. ESSENTIAL JOB DUTIES: * Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes. * Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel. * Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources). * Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME. * Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures. * Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail. * Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate. * Process customer payments, as appropriate. * Preform collection responsibilities, as assigned. * Maintain office cleanliness. * Scheduling Responsibilities (as assigned): * Process daily the open work order reports and coordinate technicians' schedules; schedule technicians to maximize the full shift. * Manage master schedule including all technicians' schedules and work order for immediate review by direct supervisor and leadership. * Leverage future scheduling with Accounts Receivable concerns concerning past due accounts. * Resolve any scheduling conflicts including verifying and/or update account details, as needed. * Other duties may be assigned. QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications: * High School Diploma or GED, required Experience, Knowledge, Skill Requirements: * 2 years customer service * 2 years of professional computer * 1 year front desk experience * 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant). Communication Skills: * Must have the ability to effectively read, write and communicate in English with employees and customers. Systems and Software Skills: * Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required. Other Qualifications: * Valid driver's license with acceptable driving record required. * Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement. PHYSICAL & WORK ENVIRONMENT REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift Work Environment: Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you! Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states. Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth. Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property. Benefits Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes: * Paid Vacation and Holidays * Medical Insurance * Dental Insurance * Vision Insurance * 401(k) Plan with Company Match * Flexible Spending Accounts * Long-Term Disability - Employer Paid * Short-Term Disability - Employer Paid * Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity * Life Insurance for Team Members and Dependents * Employee Assistance Program * Employee Referral Program Our Core Values PIPE * We are PASSIONATE about life safety * We have INTEGRITY (Do the right thing) * We work in PARTNERSHIP with our customers and community * We constantly strive for OPERATIONAL EXCELLENCE (Do things right) Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
    $24k-30k yearly est. 25d ago
  • Immediate Hire || Customer Service Representative for Marketing

    High Energy Solutions 4.0company rating

    Customer care representative job in Abilene, TX

    We are an expanding marketing firm based in Abilene! After seeing a successful first year, we are adding clients to our portfolio and looking for excited team members to help us reach new goals and standards in our direct marketing and in-store customer care divisions! Job Description Our firm is currently accepting applications from individuals with experience working in customer service, customer relations, and sales to work as part of our team. Entry Level Customer Service Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high-energy industry. Customer Service Responsibilities: • Contribute to a positive & energetic environment • Maintain professional standards in marketing, sales & customer service • Direct customer interaction to promote products & services • Participate in daily training sessions & campaign meetings Qualifications Qualifications: • Desire to participate in professional development and take on new responsibilities • Self-motivated and comfortable working both independently and as part of a team • Customer service or customer relationship experience • Ability to perform at a high level in a fast-paced environment. Benefits of the Entry Level Customer Service Position • Competitive compensation • Merit-based advancement • Uncapped bonuses & incentive plan • Fun Atmosphere • Travel Opportunities • Company events APPLY NOW FOR IMMEDIATE CONSIDERATION! Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-38k yearly est. 15h ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Abilene, TX?

The average customer care representative in Abilene, TX earns between $25,000 and $39,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Abilene, TX

$31,000

What are the biggest employers of Customer Care Representatives in Abilene, TX?

The biggest employers of Customer Care Representatives in Abilene, TX are:
  1. U-Haul
  2. Farmers Insurance
Job type you want
Full Time
Part Time
Internship
Temporary