Customer care representative jobs in Athens, GA - 642 jobs

About Us A career-defining opportunity Habasit America, a subsidiary of the Swiss-based Habasit Group, has thrived for over 50 years thanks to our people and culture. We have seven locations across the US, including our regional headquarters in Suwanee, Georgia. At Habasit, we value quality, continuous improvement, and entrepreneurship-qualities that make this a great place to launch or grow your career. You won't just join any team-you'll be part of a highly collaborative, problem-solving group where your contributions truly matter. Habasit America is a leader in conveyor and power transmission belting, supporting companies you rely on daily. Our belting solutions can be found in businesses in every industry, from major food processing companies to the treadmill belts at your local gym. Whether you're building, designing, or selling, you'll help keep businesses in motion. Job Summary As a Customer Care Representative at Habasit, you will assist customers by processing orders, handling quotes, and resolving inquiries. You'll communicate regularly with customers to keep them updated on their orders and work with internal teams to address any challenges. Your role is key to ensuring smooth operations and maintaining customer satisfaction in our fast-paced industry. Essential Duties and Responsibilities Provide professional, friendly customer assistance and resolve inquiries or complaints. Process customer orders and quotes accurately and on time. Proactively communicate order status, lead times, and delays to customers. Address and resolve customer inquiries, such as out-of-stock situations or order discrepancies. Handle returns, generate RMAs, and process corrective orders when needed. Collaborate with internal teams, including production and shipping, to meet customer needs. Support sales teams by assisting with customer requests and providing updates. Identify opportunities to upsell or offer additional products to customers. Manage relationships with key customer accounts. Maintain thorough knowledge of company products, policies, and procedures. Benefits We Offer Medical insurance Dental insurance Vision insurance Tuition assistance Disability insurance Competitive 401(k) with 100% employer match up to a 6% contribution Gym membership reimbursement Generous number of paid time off (PTO) days A family-like atmosphere where your voice is heard A sense of accomplishment in your daily work Opportunities for promotions and career growth What You Need to Be Successful Preferred - High Competency with MS Word, Excel, PowerPoint, and CRM Applications Preferred - High Competency with customer service inquiries Preferred - Bachelor's Degree in Business Administration, Marketing, or a related field Preferred - 5 years experience in customer service, sales, and/or marketing Preferred - 2 years experience with ERP software We Are an Equal Opportunity Employer To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements/preferences listed represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage Customer Support Representative will measure wear, inspect and use CTS to track undercarriage components for customer and Yancey Bros. Co. owned equipment. Primary Responsibilities: Contact customers to arrange for measurement Visit customer site and follow all safety guidelines Secure machine to complete undercarriage Measure all components Load measurements into CTS Pro Inform customer of undercarriage status Report findings to appropriate PSSR Additional Responsibilities: Write service reports once jobs are completed Keep work area clean throughout process Participate in required safety program, and work in a safe manner Additional duties as assigned by manager Who We Are Looking For: To be successful in this position you should have a mechanical aptitude, be organized and safely work with caustic materials. You should have basic computer skills, be able to read and follow service material instructions and quotes, and write clear and concise work orders. The ability to multitask and problem solve are essential to this position as well. Education/Experience: High school or equivalent Required Qualifications/Skills: Must be 21-years-old or older. Valid, active driver's license. Ability to clear driver screenings and provide necessary information for a complete file, including but not limited to: Background check and MVR with less than 10 points. DOT Physical Drug Screen Prior experience in a shop setting (auto/truck/heavy equipment/rental) Read and follow service material instructions or quotes Basic computer skills (email, internet, basic data entry) Work safely with caustic chemicals/materials Occasional heavy lifting up to 100 lbs Able to operate machinery and forklift Preferred Qualifications/Skills: Prior experience as heavy equipment technician Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Compensation Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Do you love gaming? Are you great with customers? We have got the perfect gig for you! Customer Support Representative- Bilingual French & English Scuf Gaming is looking for accomplished customer support professionals to join our dynamic team of Customer Support Reps. Monday- Friday 7am - 3:30pm, must be open to occasional overtime when needed. You must be able to work from home and come into our office in Suwanee, GA. The best fit for our CS Support team understands our customers (gamers), possess a professional attitude, has exceptional communication and call center phone etiquette skills, and has experience providing solutions to meet customer satisfaction. Requirements: · 1 to 3 years applicable customer service experience · Experience interacting with customers by phone, live chat, and/or email · Demonstrated understanding of call center phone etiquette with exceptional communication skills · Strong interpersonal skills and problem-solving capabilities · A forward-thinking and highly responsive approach to customer service · Proficiency in MS Suite and Google Suite · Zendesk experience a plus · Typing test minimum score of 40 WPM · Must have your own equipment to work from home in a quiet environment (no distracting noises in the background). · Must be able to pass background check and drug screen · Must have reliable transportation to travel to Suwanee, Ga. · Associate Degree preferred Scuf Gaming employee benefits include: -Medical, dental, and vision insurance -401(k) -Paid Vacation and Holidays - Company pays for Basic Life Insurance and Long-Term Disability. -Company product discounts -And more… Scuf Gaming offers competitive wages and benefits, including a relaxed and casual work environment. Scuf Gaming is an Equal Opportunity Employer who participates in E-Verify.

Job Description Senior Scheduler - Mission Critical / Data Center - Buckhead, GA This opportunity is with a leading provider of mission-critical data center solutions acting as an Owner's Representative for Design/Build Oversight of DC Colocation and Hyperscale projects. This firm delivers custom-fit life cycle services that support the operational needs of enterprise, colocation, and hyperscale data center clients nationwide. This career-growth-minded opportunity offers exciting projects incorporating cutting-edge technology and innovation, competitive salaries, and top-tier benefits. We are seeking a Senior Scheduler to support scheduling and planning efforts for mission-critical data center construction projects. The ideal candidate will have deep expertise in project scheduling, cross-functional coordination, and the ability to manage complex, phased construction timelines. This individual will lead scheduling strategy, mentor a team of consultants, and play a key role in integrating design, procurement, and commissioning schedules into an actionable execution plan. Strong communication, technical proficiency, and a strategic mindset are key to success in this role. Responsibilities: Create detailed project schedules during planning and design phases, including milestones, permitting, long-lead procurement, and phased delivery timelines Develop and maintain baseline schedules that align with project delivery strategy, including fast-track and parallel commissioning models Perform risk assessments and “what-if” scenario analysis to identify schedule threats and define mitigation strategies Lead and mentor a team of remote consultants, supporting their development and optimizing workload Collaborate with design, procurement, and cost teams to ensure accurate timeline integration and resource alignment Maintain live project schedules throughout execution, tracking progress, changes, and critical path activities Manage commissioning timelines across multiple systems including mechanical, electrical, and IT system turnovers Leverage scheduling tools such as MS Project and Procore to drive real-time project visibility and performance Conduct critical path analysis, schedule reviews, and coordination meetings with project teams and stakeholders Facilitate client meetings, Quarterly Business Reviews, and alignment sessions to communicate scheduling progress and adjust project priorities Qualifications: 5-10+ years of experience in data center construction scheduling or project management Advanced proficiency in scheduling software - MS Project required; P6 experience a plus Experience with phased delivery models and early equipment procurement in mission-critical environments Strong understanding of how scheduling interfaces with cost, procurement, risk, and change management Experience developing integrated schedules across multiple trades and cross-functional stakeholders Ability to lead schedule review meetings, recovery planning workshops, and commissioning coordination Hands-on field construction experience and understanding of jobsite dynamics Excellent communication, documentation, and presentation skills Ability to work independently and manage multiple priorities in a fast-paced environment Previous experience in the data center / mission-critical industry is required Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation, Corps of Engineers; Air Force - Power Production; Generator Techs; Maritime, Coast Guard, Army National Guard, etc.) Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: ************************************** After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, *************************** If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

Job Description 📞 NOW HIRING: OUTBOUND CALL CENTER AGENT - LANDMARK AUTOMOTIVE DEALERSHIP GROUP 📞 JOIN THE WINNING LANDMARK TEAM TODAY-LOCAL FAMILY OWNED AND OPERATED FOR OVER 40 YEARS WITH OVER 150,000 SATISFIED CUSTOMERS- FURTHER YOUR CAREER ! Location: Morrow, Chamblee or Athens Georgia FULL TIME POSITION WITH FULL COMPANY BENEFITS Schedule: 5 DAY WORK WEEK About the Role We are looking for a friendly, professional, and highly self-motivated Outbound Call Center Agent to join our dealership customer care team. In this role, you'll be making effective outbound calls in huge numbers to potential sales customers to schedule appointments, answering questions, and ensuring every caller receives an exceptional experience. Key Responsibilities Make outbound calls in volume to sales leads and successfully create appointments that show. Follow up with past customers and internet inquiries Update customer information in our CRM system Follow up with past customers and internet inquiries Meet daily/weekly call and appointment goals Provide exceptional service that reflects the dealership's values Confirming appointments and following up on missed appointments Qualifications and Requirements Excellent communication and customer service skills Strong phone etiquette and a positive attitude Ability to multitask and work in a fast-paced environment Meet daily/weekly call and appointment goals Prior call center experience with a proven track record is required What We Offer Competitive pay with performance bonuses Opportunities for growth within the dealership Paid training Supportive team environment Full Company benefits-Major medical, health, dental, vision and matching 401k plan JOIN THE WINNING LANDMARK TEAM TODAY AND FURTHER YOUR CAREER !

Job DescriptionIRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large food manufacturers, including consumer packaged goods (CPG) companies. The company's core product offerings consist of chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and various other bakery and pastry ingredients. Headquartered in Italy, IRCA was acquired by Advent International, a global private equity firm, in July 2022. The company has demonstrated a strong history of growth over the past decade. As part of its growth strategy, IRCA made two bolt-on acquisitions in 2022. They acquired Cesarin, a provider of candied fruits, and Anastasi, a supplier of pistachio ingredients. These acquisitions expanded IRCA's product portfolio and market reach. More recently, IRCA acquired the leading manufacturer of sweet and cereal products in Europe and the US. The target company focuses on high-value specialty ingredients for the Food Manufacturers segment. Their product range includes sweet particulates, chocolate confections, baked inclusions, variegates, and fruit purées. This deal, successfully completed in March of 2023, is a transformative move for IRCA, establishing them as a global leader in the semi-finished ingredients industry.With this acquisition, IRCA has a combined revenue of €1 billion in 2023 and a presence in 22 manufacturing facilities across Europe, the US, and Vietnam. This expanded manufacturing footprint and diversified product portfolio positions IRCA as a key player in the market, serving a wide range of customers in the bakery, pastry, and gelato sectors, as well as food manufacturers. This is a onsite role and you can work in our offices located in Suwanee, GA. onsite daily, general hours are 8AM to 5PMWe are seeking an experienced and resourceful representative to oversee the day-to-day relations with our clients. The Customer Support Representative will be responsible for collecting information on how to best serve clients. They will work with many different departments within the organization to coordinate information from beginning to end in regard to what is requested from the and setup new customers and vendors. Documenting the initial to end process and coordinate with various departments is a focal point and will require someone who is detailed focused and organized for the position. Responsibilities Manage new customer onboarding process, with supplying requested documentation from the customers requests Working with all departments to obtain what is being requested to be completed by the customer. Being the point person with Legal on all NDAs, any supplier agreements or any document that requires the company's signature across all divisions. Coordinate legal documents with the legal department, communicate the discrepancies in any agreement to the Sales Rep and follow the process until the end of the complete signed document between both parties. Work as a Liaise with the in-house teams, Customer Support, Sales Rep, QA, Regulatory, Legal, CCO across all divisions. POC for all customers, set up from both sides Customer and Company. Organize internal staff and setting schedules for deliverables Organize multiple projects and services across all divisions including item set up Collect and analyze a variety of data to ensure that it meets the intended requirements. Ability to effectively communicate and work with multiple departments Able to handle multiple tasks or projects at one time meeting assigned deadlines. Document in a detailed tracker to understand and help others relate to customer projects Escalate complaints to relevant departments across all divisions. Qualifications 3-5+ years related experience or equivalent combination of education/experience and training. Outstanding organizational skills Excellent verbal and written communication skills Basic knowledge of food quality assurance principles Proficient with computer application and programs associated with the position Strong attention to detail and follow-up skills Ability to function and maintain focus in a high demand environment Ability to prioritize and multi-task according to workflow/demands Apply critical thinking skills (analyze/evaluate/consider solutions/act) Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite. Analytical mindset with attention to detail. Ability to multitask and adapt to a fast-paced environment. Team-oriented, proactive, and customer-focused. must be able to work onsite at our office is Suwanee, GA. Irca Group offers career growth opportunities as well as competitive compensation and benefits:Medical, Dental, & Vision, 401(k) matching, Paid Vacation, and Holidays, Employee Education Tuition Reimbursement Program

Schedule: Monday-Friday 8:30am-5pm; Wednesdays 9:30a-6p Pay: 16.00/hr, full benefits package offered This position will assist motorist face-to-face with program applications for exemptions, extensions, and waivers, as well as provide emission reprints at assigned Service Center. This position will also disseminate information about the program, answer general questions, and resolve issues surrounding the application requirements. On occasion, the incumbents in these positions may be scheduled to work at a Service Center different than their assigned Service Center(s) in order to meet the GA Clean Air Force contractual requirements. Duties and Responsibilities: * Open and close Service Center facility according to designated hours of operation and send appropriate notifications/reports set forth by Management per the Standard Operating Procedures. * Professionally respond to inquiries from motorists relating to program rules and requirements. This includes: * Determining if vehicle owners are eligible for extensions, exemptions or special case waivers. * Issuing waivers, extensions, exemptions and special case waivers per prescribed procedures. * Determining if vehicle receipts for repair expenditures are over the prescribed limit and whether they are qualifying repairs. * Inspecting vehicles to determine if prescribed auto repairs were performed. * Resolving issues and providing written reports to Management on issues. * Maintain cleanliness and professional work environment in and around the Service Center office and its facilities. * Review, retain all aspects of local Clean Air and Emission Program Rules and Regulations and adapt to Program changes as well as Clean Air Rules and Regulations changes. * Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS). * Other duties as needed to ensure the smooth operation of the program as assigned by the Customer Service Manager or the Service Center Manager. Knowledge and Skills: * Competency using Microsoft Office Suite (MS Word, Excel, and Outlook). * Ability to work a copier/scanner and upload/save documents. * Excellent verbal, written and interpersonal communication skills with the ability to interface effectively with motorist * Dependable, reliable, punctual and self-motivated. * Professional manner and ability to display a positive disposition at all times. * The ability to work in a fast paced team environment. * Ability to understand and administer the Clean Air Force and Emission Program Rules and Regulations. Education and Work Experience: * High School Diploma or equivalent; some college preferred. * One year of experience in a Customer Service environment required. * MUST pass an Emissions Inspector Certification Test (80%) after in-house training and any certification as determined by management. * Dependable, reliable, punctual and self-motivated. * Professional manner and ability to display a positive disposition at all times. * The ability to work in a fast paced team environment. * Ability to understand and administer the Clean Air Force and Emission Program Rules and Regulations.

Title: Customer Support Professional "CSP" Functions: Customer Service Professional answers customer questions and resolves issues over the telephone for Fortune 500 and mid-level companies. Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York (Due to strict work from home regulations we don't do business in these States) Responsibilities: Must be available to take calls, be productive, and engage in positive interactions, effectively meet the needs of the Customer while reinforcing trust and taking into consideration the Customer's time and availability. Will create customer loyalty by serving as a brand spokesperson while demonstrating a variety of selling techniques resulting in sales of our products and services. Will identify our customers' needs by asking clarifying questions to effectively promote clients' products and services, and articulate the features and benefits in a competitive manner through successful negotiations. Take action to proactively learn new information, report Customers ' impacting concerns. Think outside the box on Customer resolutions and share best practices with others. Benefits: Monthly bonuses. Choose your own schedule. (15 Hours Minimum Per Week) Work part-time or full-time. Work remotely No cold calling. All inbound and outbound calls We fully train and support. Requirements: Experience with computers, keyboarding is required. Demonstrated excellent verbal and written communication skills along with basic practical math, reading and comprehension abilities. Ability to work a minimum of 15 hours a week Hardwired Internet & USB headset. Compensation: Hourly: $9.50 - $15.00 (Pay Is Based On Placement.) Alpharetta, Georgia 30009

About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help. Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you. Job Summary: As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. Key Responsibilities: Client Communication & Scheduling: · Answer calls and emails promptly with professional, friendly service · Schedule appointments based on client needs and veterinarian availability, including forward booking · Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track · Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: · Greet clients warmly and ensure a positive experience throughout their visit · Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team · Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor · Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives Managing Patient Information & Technology: · Update client and patient records in our practice management system with accuracy and efficiency · Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims · Maintain organized records of client communications and appointments to streamline operations Support the Medical Team & Practice Operations · Provide clients with accurate post-visit instructions, including medication schedules and follow-up care · Help maintain a clean, organized reception area and assist with daily practice operations as needed · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store Qualifications: · High school diploma or equivalent work experience required · Excellent communication skills and a strong desire to provide compassionate, client-focused service · Prior customer service experience, preferably in a veterinary or healthcare setting · Basic proficiency with technology, including scheduling software and online communication platforms · Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. Working Conditions: · Full-time position with the possibility of evening and/or weekend hours based on the client and patient needs of the practice. · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Corporate Payroll Services is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and business owners. Rewards and perks include: ● Signing bonus of $100 after 60 days of work ● Commissions for scheduling appointments on top of your hourly base pay ● Commissions for sales resulting from scheduled appointments on top of your hourly base pay ● Monthly sales contests with cash prizes ● Annual discretionary bonus ● Digital wheel games and sales games with weekly cash prizes ● Company sponsored weekly lunch, typically on Fridays ● Scheduled shift: Monday through Friday - no weekends Essential Duties: ● Calling businesses to schedule appointments for our Sales Reps to meet with the business owners/decision makers to market our services ● Communicating our payroll, HR, and payroll tax services to business owners on the phone ● Scheduling virtual, in person and phone meetings between business owners and sales team members ● Outbound cold calling approximately 200 numbers daily in the call center from the call list ● Other duties as needed Compensation: $20-24 / hr. earned on average by team members in position less than one year (includes $17 / hr. base pay + significant incentive compensation based on performance). Average total compensation: $35,000 for first year team members, $40,000 for team members in position over one year; over $50,000+ for top performing team members Schedule: Monday-Friday 9:00 A.M to 5:00 P.M, initially fully on-site with the opportunity for a hybrid model based on performance **Commute to Peachtree Corners, GA is required initially before any remote opportunities are offered **Prior collections and call center experience a plus Benefits: Corporate Payroll Services offers a benefits package that includes Medical, Dental, Vision, Life and LTD coverage as well as a 401(k) plan. Corporate Payroll Services also offers a wealth of emotional well-being resources through the benefits package to provide support for employees wanting to develop resilience, reduce stress, manage anxiety, or practice mindfulness. The benefits plan includes access to employee assistance programs for employees and household members to find support for life's big and small challenges. Experience Required: 1+ years in call center, sales, or collections. Employee Review: Sales Representative (Current Employee) "This job pays very well. If you put in the work you will do very well. Great place to work." Qualifications: ● Strong customer service or sales background ● Experience in outbound calling and warm calling techniques ● Prior experience in B2B sales and telemarketing would be beneficial ● Good conversation and people skills essential Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Paid training Vision insurance Shift: 8 hour shift Day shift Morning shift No nights Supplemental Pay: Bonus opportunities Commission pay Signing bonus Corporate Payroll Services is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, sexual orientation, veteran status or any other status protected by federal, state or other applicable laws. Reasonable accommodations request to apply or participate in the interview process may be submitted to ******************** Payentry is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work and we are honored to be one of only 20 companies on Fortune Magazine's "Best Workplaces in Aging Services" list. Arbor People feel the love every day because we provide: * Free Meal for Each Work Shift * Employee Assistance Program - Wellness Resources for You and Your Family * Competitive Pay Rates * Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash * Options To Get Paid on Your Own Schedule * Certified Great Place to Work * Pathways For Growth Opportunities * Diversity, Equity and Inclusion Training * Tuition Assistance * Student Loan Repayment Assistance * Access To Emergency Financial Assistance * Access To Health, Dental, Vision Insurance * 401K with Employer Matching Contributions As a Memory Care Engagement Coordinator at The Arbor Company, your work matters. Here's why: * You will provide meaningful and engaging opportunities for our residents to thrive and improve their overall health and spirit through our 6-dimensional engagement program * You will make a positive contribution to the lives of our residents and families through building deep connections. * You can utilize your creativity and have fun at work! * You will be a part of a dynamic team You'll be great on this team because you have: * Previous experience as a teacher, childcare provider, event planner, or a caregiver. * Seeking a career in healthcare/assisted living * Passion for helping others and seniors * Experience working in an Activities department in an assisted living community is a plus. * Memory care experience is desired. Our people and our residents are at the center of our universe. We can't wait to meet you! The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Arbor8

ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work. THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO * Greet every customer with warmth and urgency, whether in person, over the phone, or online * Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly * Deliver personalized, memorable experiences-always looking for creative ways to say "yes" to customer needs * Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate * Keep nurses and doctors updated on customer needs for a seamless care experience. * Provide confidential, compassionate guidance on financial options and end-of-life decisions * Process payments accurately while protecting personal and financial information. * Follow up with customers after visits to check on their pet's care and strengthen relationships * Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED * 2+ years of experience in a customer service role * Advanced proficiency in computer programs and practice management software * Highly organized, with strong attention to detail * Strong communication skills; able to interact positively with anyone and everyone * The ability to multitask and thrive amid chaos * High emotional intelligence, able to read a room and plan and act accordingly * Adaptable and amenable in high stakes environments * Problem solving skills and a focus on innovation * Must be willing to work in a noisy environment with strong or unpleasant odors * Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs * Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE * Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives * Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments * Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results * Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU * Competitive compensation * A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend. * Flexible work schedules to support your life outside of work * Generous employee referral program, so our awesome people can bring in more awesome people * And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Headquartered in Atlanta, GA, EyeSouth Partners is an eye care physician services organization committed to partnering with leading physicians to build a premier network of eye care services in throughout the Southeast. EyeSouth's partner practices' clinical mission is to provide high quality medical and surgical specialty eye care. EyeSouth supports its affiliated practices and physician partners with capital, administrative resources, operating expertise, and strategic guidance with an absolute focus on clinical quality and a patient-first culture. EyeSouth's affiliate network consists of over 40 practices with 300+ doctors providing medical and surgical eye care services at over 175 clinic locations and 20+ ambulatory surgery centers throughout Georgia, Texas, Louisiana, Florida, Tennessee, Ohio, Kentucky, Alabama, Illinois, Pennsylvania, New York, North Carolina, and South Carolina. Position Summary As a Corporate Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will serve as the first point of contact for patients, referring doctor offices and pharmacies, assisting them with inquiries, appointments, medical information, and providing outstanding customer service. **Applicants who live and plan to work from the following states will not be considered at this time: Alaska, Arizona, California, Colorado, Delaware, Hawaii, Idaho, Montana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, Oregon, New Hampshire, New Jersey, Utah, New York, Rhode Island, Washington, and Wyoming. Thank you for your interest. Responsibilities Answer incoming calls from patients and address their inquiries, concerns, and requests in a courteous and empathetic manner. Schedule, reschedule, and confirm appointments for patients across various ophthalmology sub-specialties. Verify patient information and obtain necessary medical information to create a comprehensive medical advisory. Update electronic health records (EHR) accurately and efficiently. Provide accurate and detailed information about healthcare services, procedures, and insurance coverage to patients. Advances medical knowledge to understand various diagnosis for efficient triaging and scheduling requirements. Handle patient complaints, issues, and concerns professionally, aiming to resolve them to the patient's satisfaction. Collaborate with external medical professionals such as referring Doctor offices and other internal departments to ensure seamless patient care coordination. Maintain cohesive physician schedules for affiliated practices and locations. Document call interactions and relevant patient information accurately in the call center software system. Adhere to strict confidentiality standards and maintain patient privacy in accordance with HIPAA regulations. Participate in ongoing training to stay updated on medical procedures, policies, and call center software. Strive to achieve and exceed call center performance metrics, including call quality, first-call resolution, and patient satisfaction scores. Handle high call volumes and manage multiple tasks simultaneously while maintaining a positive attitude. Accurately and efficiently process and transfer calls as needed using a multi-line phone system Qualifications High school diploma or equivalent; associate's degree or certification in healthcare administration is a plus. Previous experience in a call center, customer service, or healthcare setting is advantageous. Previous ophthalmology experience a plus. Strong communication skills, both verbal and written, with the ability to communicate complex medical information clearly. Empathy, compassion, and a customer-focused mindset when dealing with patients. Familiarity with medical terminology, healthcare procedures, and insurance concepts. Proficiency in using call center software, databases, and electronic health records (EHR) systems. Excellent multitasking skills and the ability to work under pressure. Strong problem-solving abilities to address patient inquiries effectively. Ability to maintain professionalism and composure during stressful situations. Understanding of HIPAA regulations and patient confidentiality. Positive attitude, adaptability, and a willingness to learn and grow in a dynamic healthcare environment. Company Benefits We offer a competitive benefits package to our employees: Medical Dental Vision 401k w/ Match HSA/FSA Telemedicine Generous PTO Package We also offer the following benefits for FREE: Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 802 Pavilion Parkway Location: USA Marshalls Store 1480 Monroe GAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Alacrity Solutions Outbound Call Center Representative - Insurance Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit ************************** The role of Outbound Call Center Representative is primarily responsible for making outbound calls in a secure room environment to report auto accidents. Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.) Report claims in a secure call center environment by making outbound calls continuously throughout scheduled shift. Ask all required questions, obtain claim information from the adverse carrier, and provide the claim information for the insured. Completes call template to reflect successful or unsuccessful reporting of each claim, which is then submitted to the claim file. Provides thorough claim documentation for each claim. Create invoice for files worked. Skills & Requirements: Report First Notice of Loss Claims Manage Outbound Calls in a Timely Manner Meet Team/Personal Qualitative and Quantitative Targets Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Ability to multitask, set priorities, and manage time effectively. Knowledge of Microsoft Office i.e., Word, Outlook, Excel. Ability to type a minimum of 40 words per minute. High school degree. Supervisory Responsibilities: N/A Physical & Mental Demands: The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and use hands to handle or feel. Ability to read, analyze, and interpret reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Starting salary range: $12.00 per hour Job Specifics: In Office (Conyers, GA) Full-Time (M-F, 8:30 am-5:00 pm) Travel Required: None Why Choose Alacrity?: Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program HSA Bank with selection of High Deductible Health Plan 401K plan options Paid Time Off Accruals Paid Holidays Affirmative Action/EEO Statement Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee's employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran's status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy. How Long We Retain Personal Information: We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.

Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. *Must be available to work Nights and Weekends* Education, Training and Experience High school diploma or equivalent training and experience. 3 years customer service experience, preferably in a technical call center environment Call tracking system experience Outstanding verbal communication skills and a positive attitude Relevant experience and/or knowledge in the Sports Betting or gaming industries. Previous sales experience preferred Knowledge, Skills and Abilities Working knowledge of tracking software Technical customer service skills Basic computer skills, including Microsoft Word and Excel Excellent telephone etiquette Ability to handle being rejected and remain calm and collected Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Handle Chat Support, Inbound calls and answer emails from customers. Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support. Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products Engage potential customers in dialogue that open opportunities Support and guide customers with all requests and escalating and following up when necessary. Meet company expectation for excellent customer service Maintain a friendly, professional tone at all times Function as part of the team with sincere enthusiasm Take relevant notes on all call for future use and enter into database Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc is an Equal Opportunity Employer

Do you love gaming? Are you great with customers? We have got the perfect gig for you! Customer Support Representative- Bilingual German & English Scuf Gaming is looking for accomplished customer support professionals to join our dynamic team of Customer Support Reps. Monday- Friday 7am - 3:30pm, must be open to occasional overtime when needed. You must be able to work from home and come into our office in Suwanee, GA. The best fit for our CS Support team understands our customers (gamers), possess a professional attitude, has exceptional communication and call center phone etiquette skills, and has experience providing solutions to meet customer satisfaction. Requirements: · 1 to 3 years applicable customer service experience · Experience interacting with customers by phone, live chat, and/or email · Demonstrated understanding of call center phone etiquette with exceptional communication skills · Strong interpersonal skills and problem-solving capabilities · A forward-thinking and highly responsive approach to customer service · Proficiency in MS Suite and Google Suite · Zendesk experience a plus · Typing test minimum score of 40 WPM · Must have your own equipment to work from home in a quiet environment (no distracting noises in the background). · Must be able to pass background check and drug screen · Must have reliable transportation to travel to Suwanee, Ga. · Associate Degree preferred Scuf Gaming employee benefits include: -Medical, dental, and vision insurance -401(k) -Paid Vacation and Holidays - Company pays for Basic Life Insurance and Long-Term Disability. -Company product discounts -And more… Scuf Gaming offers competitive wages and benefits, including a relaxed and casual work environment. Scuf Gaming is an Equal Opportunity Employer who participates in E-Verify.

Job Description Alacrity Solutions Outbound Call Center Representative - Insurance Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit ************************** The role of Outbound Call Center Representative is primarily responsible for making outbound calls in a secure room environment to report auto accidents. Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.) Report claims in a secure call center environment by making outbound calls continuously throughout scheduled shift. Ask all required questions, obtain claim information from the adverse carrier, and provide the claim information for the insured. Completes call template to reflect successful or unsuccessful reporting of each claim, which is then submitted to the claim file. Provides thorough claim documentation for each claim. Create invoice for files worked. Skills & Requirements: Report First Notice of Loss Claims Manage Outbound Calls in a Timely Manner Meet Team/Personal Qualitative and Quantitative Targets Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Ability to multitask, set priorities, and manage time effectively. Knowledge of Microsoft Office i.e., Word, Outlook, Excel. Ability to type a minimum of 40 words per minute. High school degree. Supervisory Responsibilities: N/A Physical & Mental Demands: The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and use hands to handle or feel. Ability to read, analyze, and interpret reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Starting salary range: $12.00 per hour Job Specifics: In Office (Conyers, GA) Full-Time (M-F, 8:30 am-5:00 pm) Travel Required: None Why Choose Alacrity?: Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program HSA Bank with selection of High Deductible Health Plan 401K plan options Paid Time Off Accruals Paid Holidays Affirmative Action/EEO Statement Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee's employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran's status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy. How Long We Retain Personal Information: We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws. Powered by JazzHR FDib0sHvoS

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for all Shifts including nights and weekends. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.