Customer care representative jobs in Fort Smith, AR - 186 jobs
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Part-Time Ramp and Customer Service Agent
Envoy Air Inc. 4.0
Customer care representative job in Fort Smith, AR
Come and work for Envoy Air, an American Airlines Group Company, at Fort Smith Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $14.64/hr
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy
401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level
Both full-time and part-time positions available
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older
High school diploma, GED, or international equivalent
Ability to pass a pre-employment drug screen and background check
Authorized to work in U.S. without sponsorship
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
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$14.6 hourly Auto-Apply 4d ago
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Bilingual Customer Service Representative
Foundever
Customer care representative job in Fort Smith, AR
Foundever™
At Foundever, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. We have more than 20 years of experience hiring for our customer support roles. Our modernized application technology benefits our customers and you!
Location Requirements: Must reside within commuting distance of our Fort Smith, AR location. You will be working onsite at 4600 Towson Ave #275, Fort Smith, AR 72901.
Te gusta ayudar a los demás? Eres fluido en inglés y español?
Become a Bilingual Financial Customer Service Representative by joining an elite team that supports industry-leading financial services clients. Start your career with the pioneers of bringing passionate, innovative customer service professionals to represent the world's top brands. In this position, you will:
Problem-solve and connect with customers by phone via inbound calls; no sales
Speak Fluent English and Spanish
Strive to meet and exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat and/or email communications
Navigate through multiple digital systems
Read client legal disclosures verbatim
Work with Us and You'll Enjoy:
Pay: $19.00/H
100% Paid Professional Training at $15 per hour
Health Benefits
Medical
Dental
Vision
Employee Assistance Program (EAP)
401K retirement plan with company match
Employee discounts
Referral bonuses
Everbetter wellness program
Internal Mobility (84% of our managers are promoted within)
You are perfect for this role if you:
Are fluent in English and Spanish
Have a high school diploma or GED equivalent
Possess an ability to connect with customers, and offer helpful solutions, with empathy
Are excellent at listening, with both verbal and written communication skills
Have basic PC navigation skills, including search engine experience, browser navigation, typing in URL's, completing online forms, etc.
Have an ability to work evening and weekend shifts
Work well with a team or independently
Location Requirements:
Must reside within commuting distance of our Fort Smith, AR location. You will be working onsite at 4600 Towson Ave #275, Fort Smith, AR 72901.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
Military Friendly:
Foundever is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect.
EEO:
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
$15-19 hourly 60d+ ago
Customer Quality Representative 2nd Shift - Fort Smith, AR
Hytrol 4.1
Customer care representative job in Fort Smith, AR
Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use. Responsibilities Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use.
Inspection of manufactured parts.
Inspection of manufactured parts running.
Reviewing all printed orders.
Researching customer complaints.
Reading drawings and blueprints.
Assist Ad-Hoc teams.
Conduct field trip to assist customer.
Frequent and variable lifting, pulling, pushing, and carrying of up to 50 pounds
Perform other duties deemed necessary by management.
Qualifications
6 months to 1 year of related experience and/or training is ideal
Basic math proficiency to read instructions, operate machinery properly, and record data
Ability to read a tape measure
Education
High School Diploma or GED required
$39k-48k yearly est. 12d ago
Customer Relations Representative - State Farm Agent Team Member
Dustin Booth-State Farm Agent
Customer care representative job in Van Buren, AR
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
We are growing and want to add a charismatic customercare specialist to our winning team!
As an account manager with Dustin Booth Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customer service preferred.
Self-Starter
Desire to provide remarkable customer service
$26k-34k yearly est. 7d ago
Claims and Client Care Advocate
G&G Independent Insurance
Customer care representative job in Fayetteville, AR
G&G is shaking up the insurance world with exceptional representatives who wow clients at every turn through technology and best -in -class service. We are on a mission to save auto and homeowners time and money while finding and servicing the best insurance for their needs. We're serious about providing an exceptional experience to every person we interact with and using technology to save our clients money, time, and the hassle of dealing with insurance companies. Voted as the ‘Best Agency to Work For' year after year by the Insurance Journal, G&G not only seeks to bring an exceptional experience to our clients, but to our employees as well. We're just getting started with what we will accomplish! We're looking for people who are just as passionate about helping make consumers' financial lives easier as we are.
We are looking for open -minded, highly motivated, and infectiously positive people to help us build an awesome new company for the insurance world.
Your day will consist of providing exceptional experiences when servicing clients' requests as they relate to guiding clients through the claims process, billing, and answering policy -related questions. As our customer's lives change, so should their insurance. Through the course of everyday customer interactions, you will identify and offer cross -sell and upsell opportunities. To be successful in this role, you should have the gift of gab and be able to earn our clients' trust.
Ultimately, you will help build and maintain our reputation as a company that offers top -notch client experiences during the insurance process.
We are an open, diverse, and collaborative team working across multiple locations.
What you'll do…
Supporting clients through the claims process from beginning to end
Handling billing inquiries, coverage questions, and any other client inquiry that may arise
Field inbound calls/text/emails/faxes regarding customer service requests.
Investigate and solve complex problems with multiple parties involved
Educate our clients on the details of their policies
Identify and recommend cross -selling and upselling opportunities
Leverage technology to meet our client's evolving needs
Work through customer service requests with quality and speed
Build rapport to ensure that all clients are receiving the reputable G&G exceptional experience
Work effectively in a collaborative team environment
RequirementsYou'd be a great fit if you are…
A fast -learner who is meticulous, diligent, and proud about your work
Adaptable, positively embrace change, and have a growth mindset
Empathetic towards each client's unique needs
Open to two -way feedback and coaching, your success is our success!
Interested in working in a fast -growing start -up environment
Curious and willing to challenge the status quo
Highly -motivated, have an entrepreneurial spirit, and a strong work ethic
Qualifications:
Excellent communication skills: written, verbal and listening
Insurance experience is not required, we will reimburse licensing fees (license required before start date) and provide extensive training so you become an insurance expert!
High School Degree or equivalent
1 to 2 years of relevant work experience
Ability to multitask, strong computer, analytical, decision -making, time management, and organizational skills
BenefitsBenefits + Perks:
Competitive base salary of $39,000 per year + bonus opportunity
15 days PTO + 8 company Holidays + Your birthday
Flexible schedule
G&G provides a rich benefits package including health, dental, vision, and other supplemental health insurance options
Retirement savings matching
Company -sponsored team outings
$15/mo gym/health/wellness stipend that increases with tenure
5 Star office perks including beverages and snacks
A positive non -corporate atmosphere where diversity is valued
Opportunity to win an all -inclusive trip to Mexico each quarter
Dynamic career growth and professional development opportunities within a growing company
$39k yearly 17d ago
Call Center Agent
Armstrong Bank 3.6
Customer care representative job in Fort Smith, AR
Summary & Purpose:
While projecting a professional image, interact with and assist new and existing customers by phone to match services that best fit their individual needs. Respond to inquiries and resolve issues.
Essential Duties and Responsibilities:
Ensure that customers are assisted promptly, primarily by telephone or electronically, and by meeting or exceeding Bank principles as identified in the SMILE program.
According to policy, provide assistance by answering incoming customer phone calls and taking appropriate action for each call.
Meet accuracy and correctness of work standards as required.
Resolve customer complaints or ensure that the complaint is referred to the appropriate individual for resolution.
Verify and ensure that appropriate action was taken in resolving customer issues.
Deliver the ultimate customer experience by assisting every customer in a professional and efficient manner.
Act as liaison between customers, corporate departments, and branch staff, as needed.
Participate with team and other internal departments on process improvement projects and activities.
Other duties, as assigned.
Qualifications:
High school diploma or a GED required
Typically requires 1-2 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job.
Physical Requirements:
Long periods of standing or sitting, typing and repetitive motion
Ability to lift and carry up to 25 lbs on occasion
$26k-30k yearly est. 19d ago
Customer Service Associate
Party Emporium
Customer care representative job in Fort Smith, AR
When forwarding your resume, please include your favorite COLOR! :) Customer Service Associate Description: Understands and is totally sales and service focused on the customer. The customer is our priority! Acknowledges all guests through a greeting, smile or eye contact regardless of the task at hand.
Demonstrates knowledge of store products and uses this knowledge to build sales.
Practices suggestive selling, offering every guest related items in order to build multiple sales.
Maintains the highest standards of integrity, quality and timeliness in all of our business practices.
Assists in merchandising the store following the Supervisor's instructions.
Maintains store merchandising and operational standards.
Follows all Company policies and procedures.
Must display attention for details.
$24k-32k yearly est. Auto-Apply 60d+ ago
Client Retention Specialist
RENT One 3.0
Customer care representative job in Fort Smith, AR
Job DescriptionCLIENT RETENTION SPECIALIST
Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations.
We pride ourselves on being part of the reason that our customers can have products they want at a price that they can afford. We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after 40 years of serving thousands of happy clients, we're looking for a client retention specialist to help us get to the next level.
As a client retention specialist, your impact is two-fold:
For the team, your goal is to help the store hit goals for sales and retention.
For our clients, your role is help them get to ownership by providing best-in-class service while helping them find the right poducts and solutions that meet their needs and are within their budget.
No experience? No problem! We offer in-depth on-the-job training to increase your skills and pay.
We also offer regular opportunities for review and advancement.
BENEFITS PACKAGE
Rent One is dedicated to ensuring our employees achieve their career goals. We're committed to the success of our team members and offer opportunities for both personal and professional growth.
The pay range we're offering is competitive and includes opportunities for you to maximize your earning potential through bonuses (monthly), certified training/professional development programs, and other performance incentives.
Our client retention specialists do a lot for us, which is why we give so much back in return. We offer multiple affordable medical plans to choose from, dental, vision, life/accidental death/dismemberment policy options, voluntary life, voluntary disability, accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a 401(k) (with company match).
We'll also shower you with perks, including:
Attire: Our online store has lots of affordable Rent One gear to keep you in style and professional without breaking the bank.
Employee Purchase Program: Out of this world savings on products and services at any of our Rent One or RNR - Midwest (wheels & tires) locations.
On-The-Job and Professional Development Training Programs: We like to meet employees where they're at, then help them build a career they can be proud of while doing the type of work that they love. Regardless of where you are in your career, we have a program that will take you to the next level.
JOB REQUIREMENTS
Previous rent-to-own experience is desirable, but not necessary (we train!)
Customer service, sales, call center, or collections experience in retail environment helpful, but not required.
Must have valid driver's license and maintain a driving record that complies with organizational standards.
JOB RESPONSIBILITIES
Contact clients via phone and serve as the primary point of contact between the client and the company.
Set daily collection goals and verify and maintain accuracy of customer information.
Review sales rental orders for compliance and approval.
Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help them get to ownership.
Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments.
At times, the CRS will assist other co-workers in the store such as during times of peak activity, absences, and planned time off.
ALTERNATIVE JOB TITLES
Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer Service Retention Specialist, Relationship Retention Coordinator, Collection Specialist, Cashier / Clerk, Retail
At Rent One, EVERYONE is important- our clients, our communities and our co-workers.
We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth.
A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a great job but an even better career!
Why Should You Apply?
Our Schedule
Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m.
Career Track
We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level.
Affordable and
Comprehensive Benefits Package
Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage.
Not to mention paid time off like holidays and vacation!
Certified Training
Structured on-the-job training that includes a 12-day remote training class for every new hire.
There are also five types of certifications offered all designed to guide our employees to the top!
401K
Invest in your future by participating in our 401k program.
Rent One will match 30% of your first 5% and 40% of your next 5%!
Reimbursement for
Education & Gym
Memberships
Receive up to $200 for any work-related education classes you wish to take outside of Rent One.
We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility.
Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.
$32k-40k yearly est. 10d ago
Customer Experience Representative II
Rheem 4.8
Customer care representative job in Fort Smith, AR
The Customer Experience Representative II is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Additional responsibilities include data entry and project scheduling for manufacturing.
This position will serve our Air Conditioning Division, located in Fort Smith, AR.
High School Diploma or equivalent
3+ years of experience in customer service
Demonstrates data entry skills.
Ability to carry out instructions furnished in written, oral, or diagram form.
Excellent interpersonal skills including the ability to work with people inside and outside the Company in a professional and sincere manner.
Excellent problem-solving skills.
Excellent communication skills, written and verbal, with attention to detail and accuracy.
Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
Demonstrated ability to work well with others in a matrix team environment.
#LI-Onsite
#LI-LF1
Confers with customers by telephone and email to provide information about products or services, orders, shipping changes, warranty and tracking information.
Maintains harmonious relationships with customers. Acts as an extension to the field sales staff. Keeps salespersons in the field informed of all pertinent actions affecting them.
Processes customer orders/changes/return according to established department policies and procedures.
Coordinates with the Sales, Accounting, Scheduling, Shipping, Production Control, Logistics, and other departments as needed eliminating delays and facilitating prompt deliveries.
Reacts quickly to changing priorities, processes, and systems.
Maintains extensive phone and email contact with dealers, wholesalers, retailers, plumbers/contractors, homeowners, and internal customers concerning production and shipping dates, price and availability of product, warranty information and returned goods.
Takes ownership of customer complaints and acts accordingly to resolve and prevent reoccurrence of issues.
Other duties as assigned.
$30k-34k yearly est. Auto-Apply 2d ago
Transportation Customer Service Associate (Night Shift) - TCSAAT
Navitaspartners
Customer care representative job in Fayetteville, AR
Job DescriptionJob Title: Transportation Customer Service Associate (Night Shift)
Contract Duration: 3 Months Pay Rate: $21.00/hour
Schedule:
Night Shift: 8:00 PM - 8:00 AM
Training: Monday-Friday, 8:00 PM - 8:00 AM
(may include weekend training)
Job Overview
A organization within the transportation and supply chain industry is seeking a Transportation Customer Service Associate (CSA) for a night-shift assignment. This role serves as the primary point of contact between Supply Chain operations and external customers, ensuring accurate communication, timely issue resolution, and high service levels in a fast-paced logistics environment.
Responsibilities
Act as the primary liaison between Supply Chain teams and external customers
Monitor, analyze, and respond to a high volume of inbound emails (300+ per day)
Resolve transportation, scheduling, and delivery-related issues efficiently
Utilize multiple transportation and dispatch systems, including:
TES, LME, FourKites, OTR, Retailix, Retail Link, UNFI, One Network
Maintain strong knowledge of operational policies, procedures, and systems
Understand customer organizational structures, workflows, and business needs
Identify cost-effective and operationally efficient delivery solutions
Ensure accurate, timely, and professional communication on shipment status
Collaborate with internal teams to resolve issues and improve customer satisfaction
Represent the organization professionally in all customer interactions
Qualifications
Education:
Bachelor's degree preferred, or equivalent experience in transportation or logistics
Experience:
1-3 years of experience in transportation or logistics operations
Logistics or supply chain experience required (not general customer service)
Technical Skills:
Proficiency in Microsoft Office (Outlook, Excel, Word)
Ability to manage high-volume email and system-based workflows
Communication & Soft Skills:
Strong written and verbal communication skills
Effective problem-solving, negotiation, and conflict-resolution abilities
Ability to multitask and work under pressure in a fast-paced environment
Strong organizational and time-management skills
Positive, professional attitude
For more details reach at ********************* or Call / Text at ************.
About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
$21 hourly Easy Apply 10d ago
Customer Service Representative - State Farm Agent Team Member
Heath Roberts-State Farm Agent
Customer care representative job in Fort Smith, AR
Are you Bilingual, outgoing, and customer-focused? Professional business appearance. Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Full time front office team member, no license required.
Responsibilities
Professional business appearance.
Handle incoming phone calls.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-32k yearly est. 10d ago
Customer Service Representative - State Farm Agent Team Member
Sean Whetstone-State Farm Agent
Customer care representative job in Fort Smith, AR
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Opportunity for advancement
Paid time off
Training & development
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to establish and meet marketing goals.
As an Agent Team Member, you will receive...
Hourly plus commission/bonus
401(k) with matching potential
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Bilingual - Spanish preferred
Bilingual - Vietnamese preferred
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-32k yearly est. 1d ago
Customer Service Rep(09624) - 4421 Grand Ave
Domino's Franchise
Customer care representative job in Fort Smith, AR
*Uphold Domino's standards of grooming, uniform, and appearance. *Collect cash and credit card payments. *Promote pizza products and specials. *Receive cross-training for preparing products and ingredients,closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
*Check products for accuracy against quality standards.
*Exhibit a sense of urgency when answering store phones or helping carryout customers.
*Provide quality customer service to internal and external customers both over the phone and in person.
*Speak and write clearly and accurately.
*Exhibit comprehension of using a computer based order entry system.
*Contribute to and promote an atmosphere of teamwork, energy, and fun.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-32k yearly est. 3d ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer care representative job in Fort Smith, AR
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$24k-31k yearly est. Auto-Apply 60d+ ago
Customer Advocate
Usable Mutual Insurance Company 4.5
Customer care representative job in Fayetteville, AR
To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.Job SummaryCustomer Advocate I supports our individual customers (under 65 and over 65) by providing the highest level of service, support, and education for comprehensive enrollment, membership, benefits and claims information to individuals and groups depending on the marketing service area. Incumbent must be professional, courteous, and provide outstanding customer service while maintaining a thorough knowledge of products, providing accurate information regarding claims processing and procedures, contract benefits, coordination of benefits, provider networks, and membership criteria; along with assisting retail customers with questions related to billings, collection of premium payments, and other related services.Requirements
EDUCATION
High school diploma or equivalent.
LICENSING/CERTIFICATION
Arkansas Health and Life Insurance License preferred. If licenses are not previously held, must successfully pass both health and life exams within three (3) months after coursework is assigned.
Exchange producer license preferred.
CMS certification for senior products preferred.
BILINGUAL Preferred (Spanish)
EXPERIENCE
Minimum three (3) years' experience in customer service or sales administration experience, preferably in the insurance industry, health insurance agency or provider's office.
BILINGUAL Preferred (Spanish)
ESSENTIAL SKILLS & ABILITIES
Customer Service
Problem Solving
Oral & Written Communication
Interpersonal Communication
Professional Judgment
Highly Organized
Proficiency using Microsoft Word and Excel.
Ability to work independently or with a team.
Skills• Active Listening • Customer Service • Oral Communications • Performing Administrative Activities • Personal Organization • Problem Sensitivity • Problem Solving • Process Information • Researching • Results Interpretation • Social Perceptiveness • TeamworkResponsibilities• Answers high volume calls from members, providers, agents and billing services. Ensures timely, accurate and courteous response to inquiries and questions. Creates a solid working relationship with all groups by working directly with contacts as needed to resolve issues. • Complies with retail dress and appearance standards while working retail hours as described by management. • Consults with prospects on individual product options and determine appropriate coverage options based on coverage needs and financial status, and assists customers with completing applications necessary to apply for coverage. Promotes all products sold by the enterprise. • Establishes premium payment arrangements for members. Accepts and processes premium payments. • Performs other duties as requested. • Provides comprehensive enrollment, membership, benefits & claims information for both group & individual products (depending on marketing area). Stays informed of all changes in benefits, regulations, and guidelines. • Provides support to retail sales representatives.CertificationsSecurity Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of Duties
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment TypeRegular
ADA Requirements
2.2 General Office Worker, Semi-Active, Local Travel - someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within the metropolitan area by vehicle as essential functions of the job.
$31k-39k yearly est. Auto-Apply 7d ago
CSR Customer Service Representative (Cashier)
Gas Express 3.8
Customer care representative job in Fort Smith, AR
Part-time Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
Provide Excellent Customer Service Skills in all interactions
Ensure all Cash handling policies are followed explicitly.
Restock all store items as directed by Store Manager or customer needs.
Plus sell to every Customer, regardless of what they purchase.
Perform all duties related to serving our customers.
Provide training assistance to new CSR's.
Provide prompt, courteous customer service and resolve customer issues on shift.
Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
Front and face all product to create a visually attractive display for our customers
Review, complete and suggest changes to all build-to's.
Provide feedback for the fast food service area of the store.
Complete reports assigned by the Store Manager.
Accept applications to be considered for employment.
Follow company procedures when working with vendors including checking in order and verifying quantities.
Adhere to all company policies and procedures.
Prepare and finalize shift close-out reports.
Inspect store facilities/equipment for safety, cleanliness and proper working order.
Complete all price changes and promotional price changes.
Document and report a safety incident or injury.
Document and report a maintenance request.
The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements
Minimum Qualifications and Prerequisites
High School diploma or GED preferred.
Outstanding customer service skills.
Have reliable transportation and can arrive at the store on time.
Has a positive attitude and promotes the company and is a team player.
Must have basic computer skills.
Must be well organized and manages time well.
Possess good people interaction skills.
Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.
$25k-32k yearly est. 60d+ ago
Customer Service Representative
Ritchie Bros 3.8
Customer care representative job in Lincoln, AR
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. * Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.
* Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.
* Responsible for processing payments from successful bidders
* Provide customers with information about auxiliary services.
* Ensure that superior customer service is always delivered to all customers.
* Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
* Perform other duties as assigned.
* Previous work experience where you worked in-person with customers.
* Experience using computers, and able to learn to use new technology and software.
* Excellent keyboarding skills for data entry.
* A commitment to providing fantastic customer service.
* Able to work well and maintain a positive attitude in high-pressure situations.
* A friendly, outgoing, patient personality.
* You thrive working as part of team, pitching in wherever you're needed.
$29k-36k yearly est. 22d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer care representative job in Fayetteville, AR
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$25k-32k yearly est. 2d ago
Alterations Customer Service Representative
Davids Bridal 4.8
Customer care representative job in Fayetteville, AR
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions:
Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
Use all systems to manage the customer flow to deliver five-star customer experience.
Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
Promote all alterations services and personalization options.
Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
Maintain high dress code standards as required by the Dress Code policy.
Greet and escort all alterations customers to and from alterations for appointments.
Press, steam, and spot clean all merchandise.
Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
Build long-term relationships to meet and exceed customer satisfaction and loyalty.
Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
Maintains a clean and well-organized alterations room.
Performs duties and tasks as assigned by store management.
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
Education & Credentials:
High school diploma or equivalent degree
1-2 years prior retail experience in an apparel or specialty store environment.
Prior sewing experience is helpful.
Prior experience with computerized POS (Point of Sale) system
$24k-28k yearly est. 9d ago
CUSTOMER SERVICE-LUMBER YARD
Gazaway Lumber Co Inc.
Customer care representative job in Fayetteville, AR
Job DescriptionDescription:
Gazaway Ace is a locally owned small business located in Paragould, AR with locations in Jonesboro, Fayetteville and Benton, AR. Our Paragould store was established in 1963 and features a broad line of building materials along with Ace Hardware's key departments of paint, electrical, plumbing, and tools. Our corporate offices are at the Paragould location located at 2620 W Kingshighway next to Walmart.
Basic Function:
Accurately load product and safely operate equipment and trucks with the goal of maintaining a high level of customer satisfaction within company policy. When equipment and trucks are not in use, maintain housekeeping of lumber yard/warehouse and maintenance of equipment.
Responsibilities:
Promoting and maintaining “safety first” attitude. Report any accidents or injuries to a supervisor immediately.
Serve as company representative for the delivery and customer pickup.
Follow local, state and federal driving laws and regulations.
Responsible for courteous customer service and making sure deliveries are loaded correctly and promptly.
Follow company procedure regarding returned product from job sites.
Unload or oversee the unloading and orderly and neat storage of incoming merchandise.
Provide exceptional customer service for retail, contractor or professional builder customers.
Evaluate returned merchandise for proper disposition (resale, salvage, etc.)
Make certain that materials match the sales ticket(s) for that load.
Maintain good relations and morale of fellow employees and customers.
Requirements:
Education/Training
High School or GED equivalent.
Forklift certification preferred but not required.
Experience
Previous customer service experience preferred but not required. OSHA requirements for forklift operation include a minimum age of 18.
Physical Demands
Standing, walking, lifting (up to 80lbs) and climbing.
Be able to pass a background check and drug screen.
$23k-30k yearly est. 13d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Fort Smith, AR?
The average customer care representative in Fort Smith, AR earns between $23,000 and $36,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Fort Smith, AR