Customer care representative jobs in La Crosse, WI - 90 jobs

Overview and Responsibilities Saint Mary's University of Minnesota is seeking candidates who are eager to contribute to its Lasallian Catholic mission of awakening, nurturing, and empowering learners to ethical lives of service and leadership. We invite individuals to help transform lives through education, inspired by the Catholic Intellectual Tradition's quest to understand the human experience through faith and reason and its embrace of all who are dedicated to learning from one another through authentic conversations in search of the truth. We are especially interested in and give preference to candidates who demonstrate a vision to create and nurture initiatives that will advance our mission within the scope of their duties and who will foster a culture of dialogue that, with respect for all people, supports the search for meaning and purpose in pursuit of excellence. Job Summary The Student Retention Specialist at Saint Mary's University of Minnesota supports student persistence and academic success through proactive outreach, intervention, and mentoring within the Student Success Center. This position leads the Early Alert Intervention System by reviewing faculty and staff submissions, researching student concerns, and implementing targeted strategies to promote academic well-being while maintaining detailed documentation. Reporting to the Senior Director of Student Success, this position serves in a part time capacity during the academic year, with additional opportunities for work in the summer months. Salary Range: $20 - $22 / hour Main Duties & Responsibilities Lead the Early Alert Intervention System; identifying, researching, and responding to student alert submissions from faculty and staff across campus; applying various intervention strategies to improve student's academic well-being and meticulously documenting processes Monitor and intervene with students on the non-registered student report and the part time student report Meet with students to address personal and academic needs, serving as a mentor Serve as an advisor for the Academic Success Program (ASP) Conduct outreach to students experiencing challenges Other Duties & Responsibilities Serve on the retention committee in an administrative capacity, assisting with special projects as committee requires Assist with departmental programs, such as Countdown to College, New Student Orientation, Welcome Weekend, First Five Weeks, and First Generation Initiative programming Maintain up-to-date knowledge about academic program requirements, admissions procedures, payment and withdrawal deadlines, and graduation requirements Qualifications Experience and Education Requirements Bachelor's degree in higher education, counseling, student affairs, psychology, or a related field. Essential Knowledge & Skills Experience working directly with college students in an academic advising, student support, or retention-focused capacity. Demonstrated ability to develop supportive relationships with diverse student populations. Familiarity with academic policies, student development principles, and retention strategies in higher education. Experience using student information systems or early alert tools to monitor student progress and coordinate outreach. Physical Demands Light work. Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. Physical Hazards - Health and Safety Concerns General office environments Application Requirements Apply online at: ************************************************************************************** and include a cover letter, resume, and contact information for three professional references. Saint Mary's University of Minnesota believes inclusion and human dignity contributes to a robust academic and work environment and is critical to achieving the University's mission in an increasingly diverse society. Individuals with expertise and diverse skills from underrepresented groups are especially encouraged to apply. Saint Mary's University of Minnesota is an equal opportunity/affirmative action employer. The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution. All offers of employment are contingent upon the successful completion of a criminal background check.

Title: STUDENT: Call Center Operator/Faith Radio VP Area: VP - Media Department: Faith Radio Network $12.48 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: We are looking for students who can answer incoming telephone calls during our fundraiser event; simply greet the caller and enter their information into our computer system with great attention to detail. Key Responsibilities: * Answer incoming calls, enthusiastically greeting callers * Accurately and efficiently enter caller and donation information into computer system * Keep all caller and donor information confidential Qualifications: * Must be detail-oriented, organized and self-disciplined * Able to interact with a variety of individuals in a professional, tactful and courteous manner * Have strong phone and customer service skills * Able to maintain confidential information * Must have proficient computer skills and ability to enter data accurately * Able to work independently and take initiative * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Background Check: Must pass initial and ongoing background checks as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies.

Join the Wright Insurance Agency LLC- American Family in Westby, WI! As a Customer Service Representative you will be responsible for answering questions and discussing product offerings with potential and existing clients to help meet their unique needs. You'll coordinate your own daily sales activity, complete personal insurance reviews, figure and present quotes, and submit changes on existing policies. We are a hometown agency serving the greater Westby/Viroqua area. We are not a corporate call center. You will get to know your customers and they will get to know and appreciate you! (Just check out our customer reviews on Google!) Hourly wage PLUS opportunity to earn $5,000+/year in commission/bonuses. Those who prioritize sales and service can be very successful here! Paid training Paid Time Off and Holidays Employer matched retirement (up to 3%) On the job training Occasional family oriented flexibility (ability to attend childs concert/sporting event, etc) Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Life Insurance Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities Sales and Consultation: Identify and pursue account opportunities, providing thorough consultations tailored to each client's needs. This is the primary role of this position. Cross-Selling: Enhance clients' coverage by identifying additional insurance opportunities that benefit them. Policy Management: Accurately process new policies and manage policy changes and renewals. Customer Service: Address inquiries, resolve concerns promptly, and review coverage proactively to ensure clients are well-protected. Provide personalized, professional customer service experiences while building trust and developing strong customer relationships. Respond to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures. Processes changes to existing accounts and policies. Schedules appointments with existing or prospective clients Performs daily administrative functions to assist the agency owner and other team members as needed. Requirements High school diploma or equivalent Valid driver's license Demonstrated customer service experience, 2 years of experience Effective communication skills Experience with PC software applications (Microsoft Office Suites, Internet Explorer/Edge.) Solid knowledge and understanding of basic mathematical skills. WI Property and Casualty insurance license or the ability to obtain licensing within 30 days of employment. We will reimburse the cost of licensing classes/tests after 6 months of employment.

Job Description The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Responsibilities Answering phones and assisting walk-in customers Review renewal business and identify appropriate follow-up action based on degree of change Cross-sell/up-sell products to existing customers Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take Solicit, sell, and negotiate new business policies Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need General customer service duties as presented Performs other duties as assigned Requirements Solid background in customer service skills Outstanding written and verbal communication skills Strong organizational skills with attention to detail Outgoing personality and excellent phone etiquette Insurance industry experience preferred but not required Must pass the state of Minnesota insurance licensing exams (if not presently licensed) Proficient in operating personal computers and performing routine calculations Experience with Microsoft Office applications Adhere to company and agency policies and guidelines

Full-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're willing to train you! Citizens State Bank is a top-performing and community-focused financial institution with a strong commitment to serving our customers' banking needs. With a history spanning 116 years, we take pride in providing personalized financial solutions and exceptional customer service to our valued customers. We are currently seeking a dynamic and experienced Customer Care Call Representative to assist our team in providing the highest level of customer satisfaction. As a Customer Care Call Representative, you'll be the first point of contact in the department for incoming customer calls-bringing a high-energy, customer-first attitude to every interaction. You'll provide thoughtful support and help connect customers to the right information or team. You'll be trusted with important conversations and empowered to solve a variety of everyday banking needs while delivering the friendly, professional experience our customers expect. Key Responsibilities: · Handle inbound customer calls professionally and courteously. · Assist customers with account inquiries, transaction history, password resets, and other general banking-related questions. · Process various banking transactions, including fund transfers, bill payments, and account updates. · Promote and educate customers about our range of banking products and services. · Resolve customer complaints or issues, escalating when necessary to ensure swift resolution. · Update and maintain customer records accurately in the bank's database. · Follow established procedures and guidelines to ensure compliance with banking regulations. · Collaborate with other bank departments to resolve complex customer inquiries. Qualifications: · Previous customer service experience, preferably in a call center or banking environment. · Strong verbal communication skills and a friendly, professional phone demeanor. · Proficient computer skills and ability to navigate banking software and systems. · Knowledge of basic banking products and services. · Excellent problem-solving skills and attention to detail. · Ability to multitask and work in a fast-paced environment. · Strong team player with a “Yes, I can” attitude and the ability to collaborate effectively with colleagues. Citizens State Bank offers an excellent salary and benefits package-including access to free health care. Combine that with our dynamic culture, and you'll see why we're unlike any other. Candidates interested in working in a fun, high-energy organization that was named as one of the top Community Banks in the nation, and an American Banker's Best Banks to Work For, should visit our employment opportunities page. Do not wait, our positions fill quickly, and you do not want to miss out on joining the best culture in the industry! While you wait for our response, check us out on Facebook and visit our website at *************************

Job DescriptionBenefits: License Reimbursement Salary Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: 401(k) Bonus based on performance Paid time off ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Anthony Vote - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Job DescriptionBenefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened its doors in July 2016, and were proud to be approaching our 9-year anniversary. Over the years, we've built a team-first culture rooted in support, growth, and genuine care for our customers and one another. We believe in rewarding hard work, which is why we offer paid life and disability insurance policies, and after your first full year, youll enjoy 20 days of PTO to recharge and enjoy life outside the office. If you're looking for a positive, purpose-driven workplace where your contributions truly matter, wed love to connect. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kurt Pfaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Dunkin' - Black River Falls is looking for a full time or part time Store Supervisor for our location in Black River Falls, WI. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Dunkin' - Black River Falls. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!

You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Job DescriptionBenefits: 401(k) matching Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Business Unit: LTL **What you'll need to succeed as a Customer Service Representative at XPO** Minimum qualifications: + 2 years of customer service experience + Strong computer, typing and 10-key skills + Experience with Microsoft Office + Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: + Transportationexperience + Excellent verbal and written communication skills **About the Customer Service Representative job** Pay, benefits and more: + Pay starts at $21.46 + FAC Shift + Full health insurance benefits on day one + Life and disability insurance + Earn up to 13 days PTO your first year + 9 paid company holidays + 401(k) option with company match + Education assistance What you'll do on a typical day: + Bill shipments according to applicable tariffs and pricing agreements + Recognize and resolve documentation errors + Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions + Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing + Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: + Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (********************************************************************* .

The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Pay: $18/hour Shift: 7am - 3:30pm (Monday-Friday) Benefits: * 15 days of paid time off * Competitive medical, dental, and vision plan options * Health Savings Account with employer match option * Paid Parental Leave * 401(k) with an employer match up to 4% * Supplemental health plans through Aflac * Employer paid basic life insurance * Employee paid short-term disability option * Employer-paid long-term disability * Mental health support through Employee Assistance Program * 7 paid holidays annually Key Responsibilities: * Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. * Communicate clearly and concisely with on-the-road employees to give instructions and assistance. * Answer incoming and make outgoing customer telephone calls. * Receive and resolve, within established guidelines, customer questions and concerns. * Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. * Track customer information and concerns and enter data into database. * Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. * Maintain new account files. * Work with supervisors to ensure that all missed stops and special pick ups are completed daily. * Provide timely and accurate information regarding missed stops or other customer concerns. * Generate call-in work orders for drivers * Download, distribute and answer all customer inquiries received via email. * Take web request and process payments by phone. * Process customer payments via internet and take cash payment's as needed. * Enter new subscription residential accounts into system. * Run credit checks on new customers. * Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. * Key all new/cancelled accounts into Tower system and verify in system. * Scan all contracts into system and maintain records of them. * Assist in completing the Affirmative Action log for all applicants. * Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. * Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. * Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. * May provide back up assistance for Office Coordinator. * Perform other duties and responsibilities as required or requested by management. Requirements: * High School Diploma or GED. * One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: * Ability to implement solutions to general and specific customer concerns. * Ability to work in fast-paced environment, meet time deadlines and perform under pressure. * Possess good organizational skills and record keeping skills. * Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. * Proficient in Microsoft Outlook, Microsoft Word and Excel. * Good problem solving ability. * Excellent data entry skills. Physical/Mental Demands: * Ability to stand, sit, walk, use hands and fingers, talk and hear. * Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: * Work in indoor office environment 95% of the time. * Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact ******************************* This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

Job Title: End Consumer Warranty CSR Department: Sales Operations Reports to: Warranty Supervisor FLSA Status: Non-Exempt Communicates with end consumer on warranty claims via phone and email. Ensures end consumer returns are handled in a professional manner primarily focusing on bat warranties for all brands. Easton, Rawlings, Miken and Worth Duties & Responsibilities: • Answers general and technical product questions for end consumers on the various end consumer queues with an emphasis on bat warranties • Answers questions and troubleshoots customer service issues, such as backorders and shipping issues. • Updates consumer emails regarding returns status • Ensures orders are shipped on a timely basis based on the request date, and tracks shipments, as necessary • Process new return labels and check returns status for customers; reroute packages as needed. • Coordinates team in monitoring the back-order report, contact customer as required • Provides detailed shipping updates to customer. • Communicate with Warehouse personnel one expediting and prioritizing orders as needed. • Analyzes Product availability for customers, suggests product substitutions • Provides customers updates on status of Bat Repair • Assist with SN order entry as required. Knowledge, Skills and Abilities: • Bachelor's degree; or comparable work experience • Excellent alpha and numeric data entry skills • Strong verbal communication skills • High level of professionalism and positive people-interface skills. Specifically, with end consumers • Excellent organizational skills with strong attention to detail • Strong JDE skills is required • Solid Skills in Microsoft Office software, (Word, Excel, Power Point) • Proficient with JD Edwards • Minimum 2 years prior customer service experience preferred. LANGUAGE SKILLS Ability to read and interpret documents such as reports and correspondence. Strong ability to speak effectively before customers or employees of organizations. Must have proven excellent written presentation and verbal communication skills. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic math and algebra. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, walk and use hands regularly. The employee is frequently required to reach with hands and arms. The employee is regularly required to stand and walk. The employee will occasionally lift and/or move objects weighing 30 - 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Employee will be required to hear telephone. Working Conditions: General office working conditions. Safety Hazards: Minimal This job description does not list all the duties of the job. Position may be required to perform other duties as needed.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Reggie Rabb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Transportation experience * Excellent verbal and written communication skills About the Customer Service Representative job Pay, benefits and more: * Pay starts at $21.46 * FAC Shift * Full health insurance benefits on day one * Life and disability insurance * Earn up to 13 days PTO your first year * 9 paid company holidays * 401(k) option with company match * Education assistance What you'll do on a typical day: * Bill shipments according to applicable tariffs and pricing agreements * Recognize and resolve documentation errors * Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions * Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing * Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: * Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: La Crosse Nearest Secondary Market: Winona Job Segment: Customer Service Representative, Clerical, Data Entry, Customer Service, Administrative Apply now "