Seasonal Associate-Imperial Valley Mall
Customer service associate job in El Centro, CA
Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives.
Our Mission
We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.
Position Overview: Seasonal Selling Associate
The Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
What We Offer
* 40% Associate Discount
* Free Mental Health (EAP) benefits for you and those who live with you
* Free Product
* Flexible Schedule
* Competitive Pay
Key Responsibilities:
When assigned to the sales floor:
* Drives store sales and growth by personally selling to customers
* Proactively engages with customers, reads cues and responds effectively
* Provides customers with the perfect bra fit by asking effective questions
* Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
* Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
* Reinforces customer buying decisions at checkout and encourages purchase of additional items
* Recovers cash wrap selling zone and "go-backs"
When assigned to processing and replenishment:
* Processes merchandise to be floor ready and maintains back room and under stock to brand standards
* Replenishes merchandise to brand standards to ensure product is placed on the sales floor
* Assists with other projects as needed including markdowns, re-tickets, and mark out of stock
When assigned to floorset activity:
* Executes floorset proficiently
* Understands and adheres to brand standards
* Assists with maintenance of back room and under stock
All associate roles at Victoria's Secret are responsible for:
* Driving top line store sales results and growing the business
* Maintaining focus on bras as the premier product differentiator
* Preparing for each shift by knowing sales, promotions, and procedures
* Recovering and replenishing merchandise
* Understanding and adhering to visual merchandising standards
* Assisting in housekeeping and reporting maintenance issues
* Building awareness and skills in loss prevention
* Supporting store strategy to reduce shrink
* Providing a safe working environment
* Demonstrating Company values
* Building loyalty through the Rewards Program
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Click here for benefit details related to this position.
Minimum Salary: $17.00
Maximum Salary: $20.25
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Exhibits an authentic desire to exceed the customer's expectations
* Proven ability to meet or exceed goals preferred
* Demonstrates a sense of urgency
* Has a healthy, competitive spirit, while maintaining a team focus
* Is resilient and bounces back quickly from setbacks
* Pursues opportunities to take on more responsibility
* Seeks out coaching from leaders and peers to improve productivity; leads own learning
* Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Store Associate
Customer service associate job in El Centro, CA
Apply Store Associate Department of Defense Defense Commissary Agency Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking-out customer purchases.
This is an open-continuous announcement with an established initial cut-off date of 11/16/2025. Please see the "How You Will Be Evaluated" section for more information.?
Summary
Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking-out customer purchases.
This is an open-continuous announcement with an established initial cut-off date of 11/16/2025. Please see the "How You Will Be Evaluated" section for more information.?
Overview
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Accepting applications
Open & closing dates
10/17/2025 to 01/18/2026
Salary $17.64 to - $25.65 per hour Pay scale & grade GS 4
Locations
Many vacancies in the following locations:
Yuma, AZ
Camp Pendleton, CA
El Centro, CA
Imperial Beach, CA
Show morefewer locations (2)
Marine Corps Air Station Miramar, CA
Naval Air Station San Diego, CA
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent Work schedule Part-time - Not to Exceed 48 to 64 hours biweekly, hours vary by location. Service Competitive
Promotion potential
None
Job family (Series)
* 1101 General Business And Industry
Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk
Trust determination process
* Suitability/Fitness
Financial disclosure No Bargaining unit status Yes
Announcement number DECA-26-12817193-OC-DE Control number 848382400
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Clarification from the agency
This establishes a list of applicants to fill vacancies as they occur in the 90 days after the announcement closes.
Duties
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* Assisting customers by answering questions such as item price or location, and handling bulky/heavy items.
* Operating an electronic checkout system to record unit price, total customer purchase, and make change.
* Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items.
* Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system.
* Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions.
* Maintaining security, safety, and sanitation practices and procedures.
Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position.
* Duties and Qualifications
* How to Apply (including a preview of the assessment questionnaire, if applicable)
* How You Will be Evaluated
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
Requirements
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Conditions of employment
* Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship is required.
* Meet minimum age requirement. See Additional Information.
* Males born after 12-31-1959 must be registered with or exempt from Selective Service.
* Appointment is subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at **************************
* Appointment is subject to a favorable suitability or fitness outcome, as determined by a completed background investigation. New federal employees will be fingerprinted.
* Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
* May be subject to a probationary/trial period.
* Direct deposit of pay is required.
* Meet the physical requirements identified in the Qualifications section.
Qualifications
You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify.
Experience: 1 year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience).
OR
Education: Two (2) full years of education above high school. Transcripts are required if relying on education, in whole or in part, to qualify. See Required Documents for more information.
OR
Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 30 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Physical requirements: (1) Stand, stoop, kneel, bend and climb for prolonged periods. (2) Lift, push, pull, carry, and handle items weighing up to 40 pounds independently and occasionally over 40 pounds with assistance. You will attest to your ability to perform these physical requirements in the Questionnaire.
As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics). The competencies are:
* Clerical & Administrative
* Communications
* Customer Service
* Electronic Checkout System
* Safety & Housekeeping
* Store Operations
Overtime: Occasional
Bargaining Unit Status: Varies by location
Fair Labor Standards Act (FLSA): Nonexempt
Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated.
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Work Environment: May include temperature changes because of continuous opening and closing of outside doors.
Telework eligible: No
Remote work eligible: No
The following may result in a rating of ineligible. Ineligible applicants receive no consideration.
* Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume may be considered as incomplete.
* Submitting encrypted documents or uploading Adobe portfolio documents.
* Submitting any document that contains a photo or image of you.
* Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
* Overstating your qualifications and/or experience in your application materials or questionnaire responses.
* Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
Education
USING YOUR EDUCATION TO QUALIFY
You MUST provide transcripts and/or other documentation to support your educational claims.
Transcripts. Required when using education to meet qualifications or when education is required.
Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.
Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.
When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.
Additional information
Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.
* The salary range at the beginning of this announcement reflects the General Schedule (GS) Base Salary, which does not include locality pay. Refer to Salary Tables to find the total salary (base + locality) for a specific location.
* Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay.
* The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
* Applicants with financial difficulty are not automatically removed from consideration.
* Selectees are required to complete an online onboarding process.
* Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.
* Relocation Incentives Offered:
* Recruitment Incentives Offered:
* Retention Incentives Offered:
* Current active duty armed forces personnel within 120 days of separation must submit written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed. The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received. You must submit the DD-214 when it becomes available.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Open-Continuous Cut-off Information: An initial cut-off date of 11/16/2025 will be used to evaluate candidates for the initial available vacancies. Any application received after the initial cut-off date will only be considered should additional vacancies be received after the initial cut-off date. If additional vacancies are received after the initial cut-off date, ALL applicants that have applied will be evaluated/re-evaluated and ranked as stated within the Evaluation statement in the announcement.?
HR reviews your documents to determine if you are qualified and meet requirements. Your questionnaire score is a preliminary measure of how well your background matches the required competencies.
Under category rating procedures you are placed into one of three categories based on the evaluation results:
Best Qualified -Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.
Highly Qualified - Candidates who possess the type and quality of experience that exceeds the position's minimum qualifications.
Qualified- Candidates who meet the minimum qualifications and are proficient in some but not all of the position's requirements.
Candidates in the best qualified category are referred to hiring managers before candidates in other categories. Within the best qualified category, candidates are referred in the following order: adjudicated veterans' preference candidates with 10-point preference, adjudicated veterans' preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference.
HR refers qualified and appointable applicants to the hiring manager for selection consideration. Selections are subject to restrictions of the DoD referral system for displaced employees.
Neither preference nor priority entitles you to a Federal job. You must apply, meet the qualification standards and all additional requirements, and submit all necessary documents. Military spouses must be in the best qualified group in order to receive military spouse preference.
Veterans Preference:
* You must provide a copy of your DD-214 Certificate of Release or Discharge from Active Duty or other acceptable documentation that includes your character of service. The member 4 copy is preferred. Contact the National Archives or your military personnel records center to request a copy of your DD-214.
* Those claiming 10-point preference must submit a completed SF 15 Application for 10-Point Veteran Preference (For Veterans and Relatives of Veterans) and all required proof listed on the reverse of the SF 15. Note that a letter from the VA that contains the following may be sufficient instead of a SF-15: Dates of service, Discharge status, and Disability rating. Contact the Department of Veterans Affairs or call ************** to obtain a copy of the VA letter establishing proof of disability.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? Page margins should be 0.5 inches, font styles must be legible, and consider using 14-point size font for titles and 10-point for the main text. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages.
At a minimum, your resume MUST contain:
* Your name, address, phone, email address.
* Job Title. Series and grade (Federal Positions only).
* For each position held including employment beginning and ending dates (Month/Year).
* Your resume should reflect a description of duties performed and that you are either Part-Time with the number of hours per week listed, Full Time or 40 hours per week as your work schedule.
Questionnaire. Preview at *********************************************************
SF 50 Notification of Personnel Action. Required for current and former federal employees. Submit a copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied.
ICTAP eligibility: Submit (1) a copy of your agency specific ICTAP eligibility notice or a copy of your separation personnel action form and (2) a copy of your most recent performance appraisal and (3) a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location. Separation personnel actions do not include a certificate/notice of expected separation.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP) eligibility: 1. Submit a signed Retained Grade PPP Self-Certification Checklist DD3145-1 (whs.mil. 2. a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG): In order to receive this preference, you must choose the Military Reserve and National Guard Technician eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Preference Eligible Tech Receiving Disability Retirement (PPP DoD MR & NG):In order to receive this preference, you must choose the Military Reserve (MR) and National Guard (NG) Preference Eligible Tech Receiving Disability Retirement eligibility and submit a completed Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist and copies of the appropriate documentation, such as the notification letter you received that states you are no longer eligible for Reserve membership due to a service-connected disability.
Military Spouse Preference: Submit (1) the Self-Certification Checklist and (2) proof of marriage to the military service member (e.g., marriage certificate, marriage license), and (3) a copy of the military service member's PCS orders.
Non-Competitive Military Spouse Preference: Submit (1) Marriage certificate and (2) a copy of your spouse's active Military Orders and (3) DD-214 - Certificate of Release or Discharge from Active Duty (if Applicable) and (4) DD1300 - Report of Casualty (If applicable).
Future military retirees and/or Future military separatees: must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 [if available]. If DD214 not available, submit a certification document* or a copy of your retirement letter.
* A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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To receive consideration for the initial cut-off date of 11/16/2025, the complete application package must be submitted by 11:59 PM (EST) of that established date. All applications received thereafter will be considered should additional vacancies be received after the initial cut-off date in which additional cut-off dates will be established.
Your complete application package must be received by 11:59 PM ET on 01/18/2026.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.
You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.
Agency contact information
DECA WEST Servicing Team
Phone ************ Fax ************ Email ********************** Address Defense Commissary Agency West
1300 E Avenue
Fort Lee, VA 23801-1800
US
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice approximately 180 days after the announcement closes.
If a vacancy for the location(s) you selected does not occur within 90 days after this announcement closes, you may not receive a qualifications status or referral status notice.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? Page margins should be 0.5 inches, font styles must be legible, and consider using 14-point size font for titles and 10-point for the main text. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages.
At a minimum, your resume MUST contain:
* Your name, address, phone, email address.
* Job Title. Series and grade (Federal Positions only).
* For each position held including employment beginning and ending dates (Month/Year).
* Your resume should reflect a description of duties performed and that you are either Part-Time with the number of hours per week listed, Full Time or 40 hours per week as your work schedule.
Questionnaire. Preview at *********************************************************
SF 50 Notification of Personnel Action. Required for current and former federal employees. Submit a copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied.
ICTAP eligibility: Submit (1) a copy of your agency specific ICTAP eligibility notice or a copy of your separation personnel action form and (2) a copy of your most recent performance appraisal and (3) a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location. Separation personnel actions do not include a certificate/notice of expected separation.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP) eligibility: 1. Submit a signed Retained Grade PPP Self-Certification Checklist DD3145-1 (whs.mil. 2. a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG): In order to receive this preference, you must choose the Military Reserve and National Guard Technician eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Preference Eligible Tech Receiving Disability Retirement (PPP DoD MR & NG):In order to receive this preference, you must choose the Military Reserve (MR) and National Guard (NG) Preference Eligible Tech Receiving Disability Retirement eligibility and submit a completed Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist and copies of the appropriate documentation, such as the notification letter you received that states you are no longer eligible for Reserve membership due to a service-connected disability.
Military Spouse Preference: Submit (1) the Self-Certification Checklist and (2) proof of marriage to the military service member (e.g., marriage certificate, marriage license), and (3) a copy of the military service member's PCS orders.
Non-Competitive Military Spouse Preference: Submit (1) Marriage certificate and (2) a copy of your spouse's active Military Orders and (3) DD-214 - Certificate of Release or Discharge from Active Duty (if Applicable) and (4) DD1300 - Report of Casualty (If applicable).
Future military retirees and/or Future military separatees: must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 [if available]. If DD214 not available, submit a certification document* or a copy of your retirement letter.
* A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Customer Service
Customer service associate job in Imperial, CA
United Nissan is hiring motivated team players to work in our Business Development Center as Appointment Setters. Our high-volume dealership is busy, fast-paced, and located in Las Vegas (Sahara/McLeod). We want motivated Inbound/Outbound Business Development Representatives to start setting appointments immediately.
ESSENTIAL DUTIES:
* Answer all incoming phone calls according to management-approved incoming call word tracks (scripts) and schedule showroom visits or test drive appointments.
* Collect customer's names, multiple phone numbers, and email addresses from all incoming sales or advertising campaign calls.
* Log all Customer contacts and comments into CRM Software.
* Schedule future follow-up contact in CRM software if no appointment is generated from the initial incoming sales call.
* Contact Customers using management-approved outbound phone contact word tracks (scripts) and customer contact lists in CRM Software to schedule showroom appointments that check-in upon arrival with the reception desk.
* Confirm scheduled appointments using the appointment confirmation email template in CRM software.
* Post scheduled appointments into CRM software and print a copy for CRM Administrators at the showroom reception desk.
* Contact "No Show" customers and reschedule their showroom appointments for a more convenient day and time.
* Follow up with CRM Administrators at the reception desk to determine if appointments are kept and the outcome.
* Results-Based CRM: Change the status of prospect records in CRM software to reflect the customer's progress within the car buying cycle, and schedule future customer contact for every customer based on the results of current customer contact.
* Purify and update Customer information and contact data in the CRM application… Maintain accurate notes describing every customer contact.
* Generate personalized emails confirming phone conversations
* Schedule follow-up reminders in CRM software for the next contact.
* Contact Customers based on current Nissan marketing initiatives.
* Respond to Customer web-based requests using email and telephone.
* Contact Internet Customers via email and phone to schedule a Sales appointment.
* Follow up on Internet Customer emails according to a pre-determined timeline.
* Create a customer welcome folder for the reception desk on all confirmed appointments.
* Print Customer reception presentation based on appointment type.
* Forward any Customer concerns to the correct Departmental Manager and follow up with the customer to verify concerns have been addressed
Requirements:
* Effective verbal communication skills
* Ability to identify customer needs, wants, and/ or concerns
* Ability to overcome objections
* Ability to always maintain and provide excellent customer service
* Self-motivated, positive, upbeat, and a high energy level
* Ability to remain determined and focused in the face of rejection
* Also seeking Bilingual Representatives (NOT REQUIRED)
* Must be able to meet production goals in a fast-paced and structured environment
* Must have a High School Diploma or GED.
* A high degree of professionalism, negotiation, and customer service skills are a must
* Must be able to pass a background check and drug screen.
Retail Associate
Customer service associate job in El Centro, CA
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Auto-ApplySeasonal Cashier
Customer service associate job in Calexico, CA
Cashier (P/T) The Cashier is responsible for listening and responding appropriately to customer needs, maintaining extensive product knowledge, and exhibiting professionalism at the POS. Responsibilities * Maintain outstanding customer service standards, possess solid product knowledge, greet and acknowledge every customer, and address any and all concerns by the customer at POS.
* Reinforce a rewarding customer experience.
* Complete all sales transactions accurately and efficiently, while maintaining all cash accountabilities at registers.
* Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
* Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
* Be flexible to occasionally perform work outside your specific role.
Requirements
* Minimum of 1-2 years of retail experience.
* High school diploma or equivalent.
* Strong verbal and written communication skills.
* Ability to process information or merchandise through the computer system and POS register system.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
* 50% off employee discount and 40% off immediate family discount
* Friends and Family Discount Events
* Free shoe for the season
* Flexible schedule
* Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
"The pay range of this position is $16-$19/hr. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."
PT Seasonal Associate
Customer service associate job in El Centro, CA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
568 E Danenberg Rd
Location:
USA Marshalls Store 1054 El Centro CAThis position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Seasonal - Sales Associate
Customer service associate job in Calexico, CA
The Seasonal Sales Associate is responsible for sales generation and delivering a positive customer experience. The Seasonal Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).
Reports To: Store Management
Essential Functions
Customer Experience
* Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
* First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
* Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
* Product Information: Provide customers with current relevant information about the product.
* Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
* Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
* Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
Cooperation & Dependability
* Task Completion: Satisfactorily complete all duties as assigned by management.
* Punctuality: Be punctual and adhere to the designated work schedule.
* Teamwork: Be flexible and work well with peers and management to accomplish duties.
* Policy Adherence: Follow GUESS Policies and Procedures 100%.
* Housekeeping: Perform housekeeping duties as required.
Personal Performance
* Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
Miscellaneous Responsibilities
* Meetings and Functions: Participate in and attend all store meetings and other related functions.
* Positive Attitude: Represent a positive attitude toward the merchandise and the company.
* Inventory Participation: Participate in all inventories.
* Additional Duties: Assume and complete other duties as assigned by store management.
* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
* Customer Service Skills: Excellent communication and customer service skills.
* Retail Experience: Previous retail experience preferred.
* Team Player: Ability to work well in a team-oriented environment.
* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
Client Services Representative
Customer service associate job in Imperial, CA
Proactively promote and sell the products and services of EMPIRE Southwest that will add value to the customer's machine repairs. Responsible and accountable for the communication of the customer's repair expectations to the assigned repair facility; follow up that will provide the customer with current job status; and possible options that may be required to meet the customer's expectation. Determine customer need(s) utilizing the initial interview, follow-up conversations with customer, Shop Personnel, Product Support Representative, and the appropriate managers. Coordinate resources to successfully accomplish the repair scope that has been defined and agreed upon with the customer and repair facilities. Review customer repair history to identify applicable products and services, obtain technical information through current systems, and prepare the work order. May negotiate payment settlements with customer and discuss/resolve discrepancies with customer, balancing customer interests and Empire's interests at all times. Maintain customer satisfaction to a level that exceeds expectations. Increase market share by providing cost saving solutions to customer needs.
ESSENTIAL FUNCTIONS:
Receives and responds to service requests from customers. Listen carefully, speak and act courteously while showing genuine concern for the customer's problem.
Educates the customers about the products and services that are available through the Empire Southwest parts and service departments.
Assist customer with questions about company services including but not limited to, warranty options and coverage, parts returns, credit and finance, rentals, shop and field machining, Transport, Used Parts, Fluids Lab, Hydraulic parts and service, EPS product support capabilities.
Identifies other service opportunities and present these to the customer to optimize the level of service the customer expects.
Assigns work order to responsible area Planners/Lead-persons.
Where required; schedules service technicians to complete service jobs.
Informs each area Planner/Lead-person of the specific repair needs to support and ensure effective and efficient organized repairs.
Works with shop planners to ensure work assignments are carried out on schedule and within acceptable time frame (promise date); changes in scope or issues are quickly communicated to customer to maintain satisfaction levels.
Effectively manages daily customer contact to promote and ensure the credibility and customer satisfaction is maintained.
Proactively keeps current about assigned jobs in progress.
Accepts and resolves customer complaints in a timely manner.
Ensures that the Customer Service Representative function is covered at all times. Monitor and respond to all assigned calls.
Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures and standards.
ADDITIONAL RESPONSIBILITIES:
Responds to service requests in a professional manner at all times (office, on call or at home).
Reviews pro-formas prior to submitting to customer to ensure expectations are met and customer approval obtained in timely manner.
Works with shop planners, leads, and/or managers to negotiate settlements, discusses and resolves discrepancies, and balances customer and Empire's interests at all times.
Achieves the established sales and profit goals while adding value to the customer repair.
Maintains good employee relations.
Actively participates in Service Meetings.
Actively participates in customer meetings. Schedules visits in effort to build positive customer relations.
Provides feedback internally to drive change sufficient to meet market demands and provide viable customer solutions.
Provides feedback on competitive information to assure Empire always has the advantage.
Provides excellent customer experiences by educating the customer on various service facilities and capabilities while involving any necessary experts in the solution process.
Identifies and communicates work force needs to the appropriate Service Manager.
Cooperates well with personnel in other work centers and departments.
Performs other duties as assigned.
Work within and promote corporate values.
KNOWLEDGE SKILLS AND ABILITIES:
Must have interpersonal, management, organization and planning skills sufficient to assist customers, direct people and maintain acceptable levels of productivity.
Must be able and willing to accept, communicate and enforce company policies, procedures and regulations.
Must be able to utilize computer based service and work order management systems.
Must have planning and organization skills sufficient to accurately track various services requests and provide instructions to numerous service people simultaneously.
Must possess equipment knowledge and marketing experience relative to the equipment industry.
Must have sales skills to effectively help the customer to overcome objections and close the sale.
Must be a motivated self-starter.
Must have interpersonal skills sufficient to assist customers and employees in a professional manner.
Must have sufficient equipment and application knowledge to understand customer opportunities and to express these opportunities to the appropriate area within Empire.
Must have sufficient knowledge to effectively utilize Internet, e-mail, Spreadsheets, word processing programs and database management.
Ability to maintain consistent attendance.
EDUCATION AND EXPERIENCE:
Previous experience utilizing a computer-oriented management system similar to Empire.
Previous general experience in a Caterpillar Dealer Service Department preferred.
Previous knowledge of repairing, reconditioning and operating Caterpillar Equipment/truck engines.
Proof of high school diploma or General Education Degree (GED).
College degree preferred.
Minimum of 2 years experience in related field or equivalent technical or customer support background.
Must be able to communicate (speak, read, comprehend, write) in English.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
The employee is occasionally required to lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision.
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
The noise level in the work environment is usually office moderate.
Seasonal Retail Sales Associate - Gran Plaza
Customer service associate job in Calexico, CA
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. .
What You'll Do
* Consistently treat all customers and employees with respect and contribute to a positive work environment.
* Promote loyalty by educating customers about our loyalty programs.
* Seek out and engage with customers to drive sales and service using suggestive selling.
* Enhance customer experience using all omnichannel offerings.
* Be accountable to personal goals which contribute to overall store goals and results.
* Support sales floor, fitting room, cash wrap, back of house, as required.
* Maintain a neat, clean and organized work center.
* Handle all customer interactions and potential issueseturns courteously and professionally.
* Execute operational processes effectively and efficiently.
Who You Are
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
* Passionate about retail and thrive in a fastpaced environment.
* A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology.
* Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $16.50 - $17.50 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Customer Service Rep(07912) - 420 N Imperial Ave
Customer service associate job in El Centro, CA
At Domino's, our Customer Service Representatives (CSRs) are essential to creating great customer experiences. CSRs interact with customers directly, provide excellent service, and ensure all orders are taken, prepared, and delivered efficiently. If you're energetic, friendly, and team-oriented, we want you on our crew!
Key Responsibilities:
Greet customers in-store and over the phone with professionalism and enthusiasm
Take and input customer orders accurately using Domino's POS system
Maintain product knowledge to answer questions about ingredients, allergens, and store offerings
Handle cash, card, and contactless payments precisely and securely
Assist with the preparation of pizzas and other menu items following Domino's recipes and standards
Monitor order times and coordinate with delivery drivers to ensure timely dispatch
Support opening and closing procedures, including balancing registers and securing the store
Clean and sanitize workstations, equipment, and lobby areas regularly
Assist with stock rotation, inventory tracking, and restocking supplies
Address customer concerns, complaints, or order issues calmly and professionally
Follow health and safety guidelines including food handling, and cleanliness
Participate in team meetings, ongoing training, and store promotions
Help maintain an organized and upbeat work environment, especially during rush hours
Comply with Domino's standards, policies, and brand expectations at all times
Upsell menu items and promotions to enhance the customer experience and boost sale
Qualifications:
Must be at least 18 years old
Strong verbal communication and interpersonal skills
Comfortable with basic math, multitasking, and computer use
Customer-focused, reliable, and team-driven
Able to work in a high-energy environment under time pressure
Able to lift 25 lbs and stand for extended periods
Preferred (not required):
Prior experience in customer service, retail, or food service
Familiarity with pizza ovens, kitchen equipment, or food prep
Availability:
Flexible hours including evenings, weekends, and holidays
Must work on major holidays
Benefits of Working at Domino's:
Flexible schedules and shift options
Growth and advancement opportunities (CSR to shift lead pathway)
50% off employee discount
On-the-job training and team support
A fun, fast-paced, and respectful work culture
Customer Service Representative - State Farm Agent Team Member
Customer service associate job in El Centro, CA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Bilingual Spanish preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Seasonal Cashier
Customer service associate job in Calexico, CA
Cashier (P/T)
The Cashier is responsible for listening and responding appropriately to customer needs, maintaining extensive product knowledge, and exhibiting professionalism at the POS.
Responsibilities
Maintain outstanding customer service standards, possess solid product knowledge, greet and acknowledge every customer, and address any and all concerns by the customer at POS.
Reinforce a rewarding customer experience.
Complete all sales transactions accurately and efficiently, while maintaining all cash accountabilities at registers.
Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
Be flexible to occasionally perform work outside your specific role.
Requirements
Minimum of 1-2 years of retail experience.
High school diploma or equivalent.
Strong verbal and written communication skills.
Ability to process information or merchandise through the computer system and POS register system.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
50% off employee discount and 40% off immediate family discount
Friends and Family Discount Events
Free shoe for the season
Flexible schedule
Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
"
The pay range of this position is $16-$19/hr. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."
Retail Sales Associate
Customer service associate job in El Centro, CA
As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We'll train you with the skills and knowledge you need to confidently recommend the right tech products and services to meet each person's unique needs. If you have a passion for sales or just helping people, this role is great for you.
What you'll do
* Welcome and engage with customers in a warm, friendly manner
* Perform product demos, answer questions and make recommendations that meet customers' needs across all departments
* Complete cashier duties for purchases, returns and exchanges
* Maintain appropriate knowledge and expertise through ongoing learning and development
* Help keep the sales floor clean and well stocked
* Assist with in-store pickup and curbside pickup orders
Basic qualifications
* 3 months of experience working in retail or another fast-paced, team-oriented environment
* Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1011613BR
Location Number 001113 El Centro CA Store
Address 2901 S Dogwood Rd$16.5 - $20.57 /hr
Pay Range $16.5 - $20.57 /hr
Sales Associate
Customer service associate job in El Centro, CA
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Imperial Valley
Responsibilities
Express is seeking a Retail Sales Associate to join our team.
The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.
Key Responsibilities
* Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
* Follow company policies and procedures to ensure the safety of all our associates and customers.
* Assist with product launch changes according to company SOP.
* Provide a Great Customer Experience
* Deliver on all aspects of the customer experience model.
* Process transactions quickly and accurately reducing the customers wait time.
* Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management.
* Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
* Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
* Education: High School or Equivalent
* Years of Experience: 0-2 of relevant job experience - minimum 6 months
* Proficient in use of technology (iPad, registers)
* Meets defined availability criteria, including nights, weekends and non-business hours
* Meets physical requirements
Critical Skills & Attributes
* Previous retail experience preferred
* Customer service skills and ability to interact with customers
* Strong verbal and written communication skills specifically with customers, sales leadership team and associates
* Demonstrated collaborative skills and ability to work well within a team
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
* Medical, pharmacy, dental and vision coverage
* 401(k) and Roth 401(k) with Company match
* Merchandise discount
* Paid Time Off
* Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range
$16.50 - $22.10 per hour
Closing
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An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyPhysician Support Rep III
Customer service associate job in Boulevard, CA
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
1682 Empire Blvd, Webster, New York, United States of America, 14580
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
910160 OBGYN WEST RIDGE
Work Shift:
UR - Day (United States of America)
Range:
UR URC 205 H
Compensation Range:
$19.62 - $26.49
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
GENERAL SUMMARY
Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support.
ESSENTIAL FUNCTIONS
Serves as primary contact for provider(s). Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands. Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and sends them for review and approval. Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations. Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider's patient notes. Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature. Manages provider(s) documentation and information. Composes and types non-routine correspondence providing factual information. Arranges travel, conference registration, and hotel accommodations. Interfaces with organizations, hospitals, and others to facilitate invited lectures and speaking engagements for the provider. Researches hospital medical records for the information requested by physicians, insurance companies, and attorneys.
Determines the order of daily surgeries and ambulatory procedures based on the patient's medical conditions and severity. Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Authorizes overbooking and rearranging of surgeon's Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling. Orders all necessary surgical/procedure equipment, devices, and medication based on the application of protocols needed to conduct the surgery/procedure. Follows-up to confirm the order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials, and locations are ready for surgery/procedures as scheduled. Ensures patient education and follow-up details vary according to pre-operative readiness and post-operative rehabilitation expectations and activities. Accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
Assembles the necessary details from multiple tabs within the electronic medical record for review and inclusion when completing disability paperwork. Assesses calls to understand patient needs, prioritizes medical concerns, and obtains responses from providers and follows up with patients. Serves as main point of contact for patients pre and post-operative.
Other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
High School diploma and 2 years of relevant experience required
Or equivalent combination of education and experience
Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
KNOWLEDGE, SKILLS AND ABILITIES
Demonstrated customer relations skills required
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Auto-ApplyPT Sales Cashier - Store #181
Customer service associate job in Calexico, CA
Part-time Description
A sales associate is responsible for handling various sales activities in a retail store, including facilitating purchase and providing customer service. The specific duties and responsibilities of a sales associate vary widely but typical include the following:
Greet customers when they walk through the door.
Inviting the customer to join our loyalty program.
Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor.
Working with co-workers to keep the sales floor area clean and organized.
Assist customers in the fitting rooms as needed.
Clean shelves, counters, tables, racks, fixtures, employee restroom, stockroom, break room, sweep or mop when assigned.
Answer customer questions and get a manager if answer doesn't solve the issue.
Assist in processing and replenishing merchandise.
Participate in preparation for cycle counts.
Requirements
Qualifications: Communication skills, customer service skills, dependability in attendance, cheerful and positive attitude that helps improve the customer experience, and the ability to work with a schedule that may be different from week to week.
Sales Associate
Customer service associate job in El Centro, CA
31075 Part Time Rack Room Shoes Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.
Duties and Responsibility
* Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
* Maintain awareness of all current sales promotions.
* Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
* Develop and maintain necessary product knowledge and fitting skills.
* Maintain an awareness of Loss Prevention concerns involving customers and staff members.
* Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
* When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
* Process all sales and POS terminal transactions in accordance with policy and procedure.
Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number: 463
Rack Room Shoes 463
Pay Range: 16.50
Imperial Valley Mall
3451 S. Dogwood Ave. Suite 1016
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
El Centro, California US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Unit Service Representative
Customer service associate job in El Centro, CA
Job Description
We have an immediate opening for a Unit Service Representative. This individual performs routine cleaning at our water kiosks in San Diego. This is a part-time position. A positive customer-oriented approach in his/her daily work is important.
Watermill Express is the best tasting water available anywhere! We are the largest drive-up pure drinking water company in the nation and the green alternative to prepackaged water and ice.
Job Type: Extremely part time.
Pay: $17.75 per hour
DUTIES AND RESPONSIBILITIES
Clean and sanitize the outside vending areas
Pick up trash around the unit
Clean signs, posts, caps, and doors
Verify component functionality
Notify supervisor or designated operations personnel of any problems at the machines as they are observed
Possible light maintenance as needed.
Other duties as assigned
QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES
Team player with positive attitude
Ability to clean and take pride in a job well done
Detail/task oriented
Acceptable work attendance to perform job
PHYSICAL REQUIREMENTS:
Ability to lift up to 50 pounds
Capable of climbing ladders, walking, standing, stooping and bending
Ability to work safely in limited space inside water kiosk
Ability to work in heat
If you meet the requirements outlined above and would like to work for a successful company, we encourage you to apply today!
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Customer Service Representative
Customer service associate job in Brawley, CA
Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative
Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you.
Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P.
Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings!
Benefits:
Hourly pay +(plus) 10-15% commission on your insurance sales.
PAID TRAINING and direct deposit every Friday.
Opportunity for growth into Leadership Positions
Learn tax preparation and earn 10-17.5% commission on tax returns you prepare.
Full-time employment with Full-time hours at 35-45 hours every week
Earn commissions on DMV Registration Services.
Vacation pay and health insurance (we cover 65% of the premium).
100% free dental plan and low-cost vision options.
Requirements:
Self-motivated team player with a positive attitude and strong work ethic.
Willingness to obtain a Personal Lines Insurance Broker's License.
Determined and open-minded to learn about insurance and sales strategies.
Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply.
Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE.
Must have reliable transportation and be flexible to work at different nearby locations when needed
Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS.
Location: Brawley 182 W Main St, Brawley, CA 92227, USA
Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Commission pay
Bonus pay
Other
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
Member Service Representative
Customer service associate job in Imperial, CA
This role combines MSR I and MSR II.
The MSR is responsible for enthusiastically providing members and prospective members the full range of SUN's products and services. Performing basic to complex member and prospective member transactions, account maintenance and resolves member and prospective member inquiries involving Credit Union products and services: opening, retaining and closing of depository accounts, business accounts, revocable trust/estate and IRA accounts. Input/fund consumer loans and referring real estate products. Performing a variety of servicing request such as loan payments, automatic transfers, interest rates, certificate of accounts, issue credit/debit cards, retrieve documents, assist with bookkeeping issues and performs service calls to members in support of the Credit Union's service and sales efforts. Provides information to our member's questions regarding Credit Union services and products as well as perform a variety of account maintenance tasks. Cross sells products and services; supports co-workers with daily workflow fluctuations, teller transactions, audit and clerical functions as required. The MSR I connects members to “subject matter expects” with questions, concerns or problems as they arise. MSR I is a contributor to the team and works collaborative to ensure continual process improvement while providing extraordinary member service that aligns to SUN's vision and strategy.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
•Enthusiastically presents and explains Credit Union services and products to members to assist and support their financial needs. Continuously keeps members informed of services and policies.
•Ensures member's information is complete and accurate.
•Actively and professionally cross sells Credit Union services and products while building member financial relationships in person and over the phone
•Resolves member requests, issues promptly, courteously and professionally.
•Opens and closes accounts, rents safety deposit boxes, orders checks and other miscellaneous member account maintenance duties.
•Completes members direct deposit payroll forms and authorization forms. Sets up distributions as requested, and ensures that distributions take place.
•Answers questions and resolves problems by listening and determining solutions, collecting data, securing answers and reporting results to the inquiring party. Processes stop payment orders and provides follow-up.
•Reviews and updates certificate and club accounts.
•Maintains IRA accounts and answers questions regarding IRAs.
•Receives, inputs and funds loan applications.
•Assists with ATM daily balancing and bi-weekly swaps.
•Ensures compliance with BSA Rules & Regulations. Completes Currency Transaction Reports (CTR) when required. Ensures that all Currency Transaction Reports are processed in a timely manner. Obtain BSA training annually.
•Completes the Business CTR Exemption Statement Form when required.
•Reports any unusual suspicious activity to the Branch/Assistant Manager for further review.
•Completes verifications (Chex Systems and Credit Report), prior to establishing a new account. Reports positive matches of OFAC to the Branch Manager and BSA Compliance Officer immediately.
PERFORMANCE MEASUREMENTS
•Member services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
•Good business relations exist with members. Member problems or questions are courteously and promptly resolved. Effective assistance is provided with member bookkeeping and checking account problems.
•Good working relationships and coordination exist with area personnel and Management. Appropriate assistance is provided to area staff as needed. Supervisor is appropriately informed of area activities.
•Required reports and records are accurate, complete, and timely.
•The Credit Union's professional reputation is maintained and conveyed.
•Ensures appropriate level of confidentiality and professionalism are maintained
QUALIFICATIONS
Education/Certification: High school graduate or equivalent, some college preferred.
Required Knowledge: Knowledge and ability to provide extraordinary member services.
Ability to support members bookkeeping issues and concerns.
Experience Required: One to three years of experience as a Member Service Representative or equivalent financial institution experience
Skills/Abilities: Excellent communication skills as well as empathy for people.
Solution oriented attitude, “Getting to Yes”
Embraces and demonstrates the SUN Vision
Ability to operate modern business applications and equipment.
Solid math and bookkeeping skills.
WORKING CONDITIONS
No hazardous or significantly unpleasant conditions (such as found in a typical office).
Auto-Apply