Post job

Dental receptionist vs administrative receptionist

The differences between dental receptionists and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dental receptionist and an administrative receptionist. Additionally, a dental receptionist has an average salary of $34,359, which is higher than the $31,502 average annual salary of an administrative receptionist.

The top three skills for a dental receptionist include patients, customer service and phone calls. The most important skills for an administrative receptionist are customer service, patients, and data entry.

Dental receptionist vs administrative receptionist overview

Dental ReceptionistAdministrative Receptionist
Yearly salary$34,359$31,502
Hourly rate$16.52$15.15
Growth rate--8%
Number of jobs66,07691,892
Job satisfaction--
Most common degreeHigh School Diploma, 32%Bachelor's Degree, 35%
Average age4250
Years of experience22

What does a dental receptionist do?

A dental receptionist is responsible for performing administrative and clerical duties to support dental office operations and ensure that the patients receive the highest quality care services. Dental receptionists manage and schedule the patients' appointments, determine the availability of the dentist, process dental reports and service payments, and ensure the adequacy of dental inventories. They also organize the database system by updating patients' information, sending referrals to medical specialists, pulling-up patient charts, and responding to the patients' dental inquiries and concerns.

What does an administrative receptionist do?

An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.

Dental receptionist vs administrative receptionist salary

Dental receptionists and administrative receptionists have different pay scales, as shown below.

Dental ReceptionistAdministrative Receptionist
Average salary$34,359$31,502
Salary rangeBetween $27,000 And $42,000Between $25,000 And $38,000
Highest paying CityBellingham, WAOakland, CA
Highest paying stateAlaskaWashington
Best paying companyUniversity of Southern CaliforniaBeacon Hill Staffing Group
Best paying industryHealth CareTechnology

Differences between dental receptionist and administrative receptionist education

There are a few differences between a dental receptionist and an administrative receptionist in terms of educational background:

Dental ReceptionistAdministrative Receptionist
Most common degreeHigh School Diploma, 32%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Dental receptionist vs administrative receptionist demographics

Here are the differences between dental receptionists' and administrative receptionists' demographics:

Dental ReceptionistAdministrative Receptionist
Average age4250
Gender ratioMale, 4.9% Female, 95.1%Male, 8.0% Female, 92.0%
Race ratioBlack or African American, 9.4% Unknown, 4.3% Hispanic or Latino, 27.0% Asian, 5.5% White, 52.9% American Indian and Alaska Native, 0.8%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between dental receptionist and administrative receptionist duties and responsibilities

Dental receptionist example responsibilities.

  • Manage an adjoining veterinary supply shop that sell medications, animal food and pet equipment.
  • Perform administrative and receptionist duties by managing patient records while staying in compliance with HIPAA and JCAHO.
  • Manage Eaglesoft system thereby maximizing and balancing the calendar of appointments to drive practice revenue while maintaining optimal practice productivity.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Register new patients according to office protocol using EagleSoft.
  • Experience in PPO and some HMO insurances.
  • Show more

Administrative receptionist example responsibilities.

  • Manage travel reimbursements, and reconcile process and forward to payroll for assign individuals.
  • Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
  • Sort first class mail, FedEx, campus mail and all incoming mail daily.
  • Draft correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
  • Issue shipping instructions and provide routing information to ensure that payroll delivery times and locations are coordinate.
  • Greet visitors, and respond to telephone and in-person requests for information for sole-practitioner office serving several hundr patients.
  • Show more

Dental receptionist vs administrative receptionist skills

Common dental receptionist skills
  • Patients, 35%
  • Customer Service, 17%
  • Phone Calls, 10%
  • Patient Accounts, 8%
  • Front Desk, 3%
  • HMO, 3%
Common administrative receptionist skills
  • Customer Service, 18%
  • Patients, 12%
  • Data Entry, 11%
  • Phone Calls, 8%
  • Front Desk, 6%
  • Word Processing, 4%

Browse office and administrative jobs