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The differences between dental receptionists and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dental receptionist and an administrative receptionist. Additionally, a dental receptionist has an average salary of $34,359, which is higher than the $31,502 average annual salary of an administrative receptionist.
The top three skills for a dental receptionist include patients, customer service and phone calls. The most important skills for an administrative receptionist are customer service, patients, and data entry.
| Dental Receptionist | Administrative Receptionist | |
| Yearly salary | $34,359 | $31,502 |
| Hourly rate | $16.52 | $15.15 |
| Growth rate | - | -8% |
| Number of jobs | 66,076 | 91,892 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 32% | Bachelor's Degree, 35% |
| Average age | 42 | 50 |
| Years of experience | 2 | 2 |
A dental receptionist is responsible for performing administrative and clerical duties to support dental office operations and ensure that the patients receive the highest quality care services. Dental receptionists manage and schedule the patients' appointments, determine the availability of the dentist, process dental reports and service payments, and ensure the adequacy of dental inventories. They also organize the database system by updating patients' information, sending referrals to medical specialists, pulling-up patient charts, and responding to the patients' dental inquiries and concerns.
An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.
Dental receptionists and administrative receptionists have different pay scales, as shown below.
| Dental Receptionist | Administrative Receptionist | |
| Average salary | $34,359 | $31,502 |
| Salary range | Between $27,000 And $42,000 | Between $25,000 And $38,000 |
| Highest paying City | Bellingham, WA | Oakland, CA |
| Highest paying state | Alaska | Washington |
| Best paying company | University of Southern California | Beacon Hill Staffing Group |
| Best paying industry | Health Care | Technology |
There are a few differences between a dental receptionist and an administrative receptionist in terms of educational background:
| Dental Receptionist | Administrative Receptionist | |
| Most common degree | High School Diploma, 32% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between dental receptionists' and administrative receptionists' demographics:
| Dental Receptionist | Administrative Receptionist | |
| Average age | 42 | 50 |
| Gender ratio | Male, 4.9% Female, 95.1% | Male, 8.0% Female, 92.0% |
| Race ratio | Black or African American, 9.4% Unknown, 4.3% Hispanic or Latino, 27.0% Asian, 5.5% White, 52.9% American Indian and Alaska Native, 0.8% | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |