Dental receptionist vs front office assistant

Differences between dental receptionist and front office assistant duties and responsibilities

Dental receptionist example responsibilities.

• Manage an adjoining veterinary supply shop that sell medications, animal food and pet equipment.
• Perform administrative and receptionist duties by managing patient records while staying in compliance with HIPAA and JCAHO.
• Manage Eaglesoft system thereby maximizing and balancing the calendar of appointments to drive practice revenue while maintaining optimal practice productivity.
• Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
• Register new patients according to office protocol using EagleSoft.
• Experience in PPO and some HMO insurances.
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Front office assistant example responsibilities.

• Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
• Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
• Download all transcription for the physicians and mail out letters and patient consults.
• Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
• Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
• Verify insurance to include commercial and Medicaid.
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