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The differences between dental receptionists and scheduling specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dental receptionist and a scheduling specialist. Additionally, a scheduling specialist has an average salary of $37,269, which is higher than the $34,359 average annual salary of a dental receptionist.
The top three skills for a dental receptionist include patients, customer service and phone calls. The most important skills for a scheduling specialist are patients, medical terminology, and home health.
| Dental Receptionist | Scheduling Specialist | |
| Yearly salary | $34,359 | $37,269 |
| Hourly rate | $16.52 | $17.92 |
| Growth rate | - | -8% |
| Number of jobs | 66,076 | 73,381 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 32% | Bachelor's Degree, 44% |
| Average age | 42 | 49 |
| Years of experience | 2 | 2 |
A dental receptionist is responsible for performing administrative and clerical duties to support dental office operations and ensure that the patients receive the highest quality care services. Dental receptionists manage and schedule the patients' appointments, determine the availability of the dentist, process dental reports and service payments, and ensure the adequacy of dental inventories. They also organize the database system by updating patients' information, sending referrals to medical specialists, pulling-up patient charts, and responding to the patients' dental inquiries and concerns.
A scheduling specialist is responsible for managing the department's meeting, conference, and event schedules, as well as negotiating with suppliers and third-party vendors for appointment and program needs. Scheduling specialists may also perform administrative and clerical duties as needed, especially on communicating with clients and informing them of meetings, and responding to their concerns and inquiries. A scheduling specialist must have excellent communication and organizational skills, as well as knowledge of the data processing procedures to maintain the organization's database, updating clients' information, and tracking business transactions.
Dental receptionists and scheduling specialists have different pay scales, as shown below.
| Dental Receptionist | Scheduling Specialist | |
| Average salary | $34,359 | $37,269 |
| Salary range | Between $27,000 And $42,000 | Between $27,000 And $51,000 |
| Highest paying City | Bellingham, WA | New York, NY |
| Highest paying state | Alaska | New York |
| Best paying company | University of Southern California | Bristol-Myers Squibb |
| Best paying industry | Health Care | Transportation |
There are a few differences between a dental receptionist and a scheduling specialist in terms of educational background:
| Dental Receptionist | Scheduling Specialist | |
| Most common degree | High School Diploma, 32% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between dental receptionists' and scheduling specialists' demographics:
| Dental Receptionist | Scheduling Specialist | |
| Average age | 42 | 49 |
| Gender ratio | Male, 4.9% Female, 95.1% | Male, 23.9% Female, 76.1% |
| Race ratio | Black or African American, 9.4% Unknown, 4.3% Hispanic or Latino, 27.0% Asian, 5.5% White, 52.9% American Indian and Alaska Native, 0.8% | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 6% | 9% |