Director Of Field Operations remote jobs

**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** . ** Summary:** Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. **Job Description:** The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. **Key Responsibilities/Qualifications** : + Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. + Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. + In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. + Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. + Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. + Stay knowledgeable of competition and important emerging technologies and standards. + Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. + Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. + Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. + Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. **Skills, Knowledge, Experience & Education** At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: + Preferred, BA/BS in Engineering or Business/Operational Management + 7-10+ years of progressive functional experience, within a complex global company. + 5+ years of leadership experience in a 24/7 environment + Strong Business and Financial Acumen + Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact + Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. **Other Suitability Factors** We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a **capacity for complexity** and **temperament** that includes: + A very mature individual with the right balance of confidence and humility. + Process oriented while also strongly developing and relying on interpersonal relationships across the company + Executive presence and ability to connect equally well upwards, downwards and sideways in the organization + Self-motivated and driven towards excellence + A high level of EQ to be able to manage across a large team with significant diversity + Ability to distinguish between and prioritizing urgent and important issues + Situational awareness and complex decision-making ability appropriate for the situation **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 20% of the Time **Relocation Eligible:** Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

At Smalls we believe cats and their humans deserve better, and that starts with every interaction they have with us. We're looking for a Director of Customer Experience & Support who's ready to lead our CS organization through its next stage of growth: transforming it from a cost center into a brand, loyalty, and revenue-driving function. This leader will balance customer love with operational rigor by identifying moments to delight customers in ways that drive loyalty, while ensuring every initiative delivers measurable ROI and sustainable impact. This leader will bring the perfect blend of care and clarity- someone who dreams big about how we can wow our customers and deepen their relationship with Smalls, while staying laser-focused on ROI and business impact. They'll also keep us ahead of the curve by helping Smalls thoughtfully adopt AI and automation tools that make our service faster and more efficient, without ever losing the human touch. What You'll Do: Build a Best-in-Class Experience Transform our CS org from a reactive support function into a proactive experience driver that builds loyalty and grows revenue in directly measurable ways. Identify and champion opportunities to go above and beyond for customers in places that matter, from thoughtful problem solving to true moments of surprise & delight. Evaluate and prioritize initiatives based on customer impact and ROI to ensure investments drive measurable business outcomes. Leadership & Team Development Lead our CX/CS team through a period of change by setting clear goals & objectives and fostering a positive, high-performance culture. Build scalable team structures and ensure the organization evolves appropriately with company growth. Collaborate with the People team to build policies, procedures, and career growth paths that attract, retain, and develop world-class CX talent. Operational Excellence Set, monitor, and analyze performance metrics (CSAT, first response rate, solve rate, QA scores) to continuously improve service quality and efficiency. Use insights from analytics and forecasting to make smart staffing, scheduling, and hiring decisions. Establish cross-functional escalation paths to ensure customer issues are resolved effectively. Balance innovation with efficiency by ensuring every initiative drives measurable value, not just good vibes. AI & Technology Innovation Keep a pulse on emerging CX technologies, particularly in AI and automation, and develop a roadmap for testing and integrating the right tools at the right times to improve efficiency, scalability, and customer delight. Identify where automation enhances the customer experience and where a human voice still matters most. Ensure technology and process changes are implemented with strong change management, training, and measurement frameworks. Champion the Customer Build feedback loops that help the voice of our customers shape decisions across the company. Create processes that help cross-functional teams resolve issues quickly, confidently, and with empathy. Inspire the entire company to think customer-first, ensuring the voice of the customer informs product, marketing, and operational decisions. What we'll love about you: 7+ years of experience leading customer experience / support teams. Experience in a fast-paced, growth-stage DTC or subscription start-ups. A track record of scaling teams and systems while maintaining excellent service and a strong sense of brand. Strategic thinking paired with a hands-on bias for action, you're as comfortable shaping a vision as you are jumping in to fix a workflow. Strong analytical chops and comfort using data to guide decisions. Deep curiosity about new technologies (especially AI) and how they can make customer experiences smarter and more personal. Excellent communication, empathy, and leadership skills. You're a cat lover and a current cat parent. What you'll love about us: Mission-Driven Company: We love cats and we're here to make nine lives ten. People-Driven Company: We treat our people like people; we're committed to Smalls, and we work hard but also respect everyone's lives outside of work. Data-Driven Culture: We love using data to guide decision-making where appropriate, but we also know when to move quickly and go with our gut. Competitive Salary: Make some $$$. Very Competitive Benefits: Fully paid Health, Vision, and Dental insurance. 4-day work week. Unlimited PTO. Fully Remote Office & Culture: Our team is spread across the US day to day, but we travel for department & company off-sites and retreats. Free Product: Free cat food every month.

What about your team? We're looking for a Director of Customer Success who will roll up their sleeves and support our team from inside the trenches. As the leader and a key member of our Customer Success team, you will help craft the company's customer success strategies to build relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences. You will guide the evolution of the function from traditional platform support toward a true ecosystem success model, enabling customers to thrive within the broader investment banking and fintech landscape. Our ideal candidate is passionate about developing the talent on their team, a builder who uses analytical skills to identify problems, proactively create solutions, and improve relationships externally and internally. To succeed in this role, you should have relevant customer success experience and a demonstrated record of leading teams through operational scaling and hypergrowth across a diverse customer base. What will you be doing? Drive the advancement of Customer strategy and solution development alongside CSM and Delivery teams, building a scalable model that supports our growing footprint in the investment banking and fintech ecosystem. Partner with New Business to identify and shape new lines of business, including end-to-end feasibility assessment and definition of delivery needs. Leverage your background in investment banking or fintech to bring a sophisticated, data-driven approach to customer engagement, translating financial and transactional insights into meaningful business value for Members. Advise customers with a consultative, industry-focused approach, helping them navigate complex deal processes, regulatory nuances, and market dynamics relevant to their business goals. Coach and develop the CS team to deepen their understanding of investment banking and fintech concepts, enabling them to act as trusted advisors who can provide informed, strategic guidance to Members. Own the CSM account assignment process and performance strategy, setting clear expectations across onboarding, adoption, ROI delivery, and upsell readiness. Key processes include Time to Onboard, Adoption Score, At-Risk Customer Model, and Next Best Action Plays. Refine and maintain our Account Segmentation model to ensure optimal CSM-to-client ratios and differentiated service levels for standard and high-value Members. Engage directly with key clients, leveraging your capital markets fluency to provide value-adding insights, strengthen relationships, and identify opportunities for product and service optimization. Create and maintain scalable customer enablement content, playbooks, and training materials that support onboarding, adoption, and education across varying levels of Member sophistication. Collaborate cross-functionally with Sales, Product, and Marketing to ensure alignment between customer needs, product roadmap, and go-to-market strategy, particularly as it relates to our investment banking and fintech service ecosystem. Develop and implement customer feedback loops, including NPS and satisfaction analysis, to identify trends, recommend improvements, and drive continuous enhancement of the Member Experience. Continuously assess and optimize the customer journey, identifying key touchpoints, applying a consultative approach, and ensuring Members achieve their goals effectively. Oversee customer success metrics and reporting, ensuring data accuracy, adherence to established protocols, and transparency in performance tracking and decision-making. Partner with Sales and Marketing to gather client feedback, surface success stories, and develop impactful case studies that demonstrate measurable business value and strengthen Finalis' positioning in the market. Who are we looking for Deep understanding of investment banking or capital markets, ideally with experience in advisory, M&A, restructuring, or private market transactions. Minimum of 3 years in a Customer Success or relationship leadership role, with a track record of developing high-performing teams and improving client retention. Strong communicator with the ability to translate complex financial concepts into simple, actionable insights for customers and internal teams. Exceptional relationship-building skills, capable of engaging credibly with senior executives and financial professionals. Analytical and process-oriented, skilled at building scalable frameworks and driving accountability through metrics. Strategic thinker with a bias for action, comfortable balancing short-term priorities with long-term vision. Cross-functional collaborator, able to work effectively with Sales, Product, and Delivery in a dynamic, growth-stage environment. Bonus Track! Experience using CRM software and Customer Success or Support technology What do we offer? 100% Remote work (Work from wherever you want!) Competitive USD salary High-Speed Internet expenses allowance Generous Paid time-off (Vacation Time!) Additional 17 Flex Days (to use in national holidays or personal matters) People Team Partner (to target your roadblocks and customize an action plan for your career path) Buddy Program Virtual After-Office Activities Diverse Culture & Inclusive environment Benefits Package [if applicable] Paid Family Leave [if applicable] Why work with Finalis? We are a fast-paced startup which will enable you to develop skills quickly and work in an entrepreneurial culture where pushing limits and taking risks is everyday business. As we have Finalists from different countries and cultures, we encourage our team members to develop their soft skills, boosting their ability to adapt themselves to different backgrounds. Finalis' core values: Deliver with Integrity Dream Boldly Empower through Leadership Value Learning Finalis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

MNY Ventures is a high-growth holding company behind one of the fastest-scaling wellness brands in the world. In under two years, we've built a multi-channel supplement business that serves tens of thousands of customers monthly across Amazon, Shopify, and TikTok Shop. With a 60+ person team and rapidly growing support volume (2,000 tickets per day), we're hiring a Director of Customer Operations to lead and transform our CS organization into a world-class department. Your Mission: Lead and evolve a 40+ person global customer service operation, transforming inconsistent performance into elite execution. You'll design systems, coach leaders, and set the bar for speed, quality, and customer retention while holding your team accountable to clear KPIs. Responsibilities: Manage a global CS team of ~40 agents and 5 Team Leads with L1/L2 structure across internal and BPO agents Own end-to-end operations: ticket flow, SOPs, QA, agent performance, retention, escalation Coach Team Leads and agents directly, while creating scalable frameworks for feedback and accountability Implement systems to improve CSAT, Trustpilot, refund %, and response time with current tools Track and enforce performance standards across shifts and regions Surface issues and solutions before they escalate with no need for micromanagement Deliver consistent reports and KPI updates directly to the founders Our Tech Stack: Richpanel (CRM) Shopify (DTC) Recharge & Checkout Champ (subscriptions) Stripe (payments) Slack, WhatsApp (team communication) KPIs You Will Own: Trustpilot Score: 4.5+ CSAT Score: 4.0+ First Response Time: Under 8 hours Oldest Ticket: Under 1 day Agent Output: 80+ tickets/day per agent Refund and Chargeback Rates: Within acceptable thresholds What We Are Looking For: 5+ years leading CS teams of 30-100 agents in high-volume eCommerce or subscription brands Proven success managing internal teams and outsourced BPOs Deep systems thinker who can build SOPs, training protocols, and dashboards from scratch Tactical operator who personally reviews tickets and holds the team to high standards Past experience turning around underperforming teams or CS orgs Strong communicator with direct, proactive leadership style Relentless problem-solver who takes initiative and moves fast Why Join MNY Ventures: Career-defining opportunity to lead a CS transformation from the inside out Zero corporate red tape with full autonomy and direct access to founders Massive ownership over outcomes in a growing company High-trust culture where results are recognized, and great work is rewarded This Role is Not for You If: You avoid hard conversations or shy away from accountability You need layers of direction before taking action You want to sit at a strategic level without doing hands-on leadership You get overwhelmed by speed, growth, or changing priorities You'd rather manage status quo than drive real change How to Apply: If you're an elite operator who thrives on ownership, solves problems without waiting to be asked, and has the hunger to build something world-class, we want to hear from you. This is not a cushy middle management job, this is a builder role for someone who takes pride in running a high-performance team. To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity.

Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers. Requirements Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Partners with internal teams to launch new & support existing clients. Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations. Ensures a seamless experience through all phases of the customer relationship. Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow. Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engages with key influencers and decision makers across different teams within the customer's organization. Conducts business reviews and goal-setting meetings. Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings. Performs other related duties as assigned by management. Directly supervises employees within the department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills: Bachelor's degree in sales, project management, or business administration or equivalent number of years of experience 5-10 years of experience in a Customer Success or related role. Business Acumen. Communication Proficiency. Customer/Client Focus. Leadership. Presentation Skills. Problem Solving/Analysis. Results Driven. Strategic Thinking. Technical Capacity. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Vice President Revenue Operations directs the Company's investments in Go To Market (Sales, Customer Success, Marketing, SDR/BDR) effectiveness and manages functions essential to GTM productivity. These include strategic planning (TAM analysis and prioritization), execution planning (marketing and sales investment), reporting, quota setting and management, sales pricing and margin strategies, sales process optimization, sales compensation design and administration. The VP Revenue Operations is responsible for the overall productivity and effectiveness of the go to market organization. Reporting to the Chief Revenue Officer, the VP Revenue Operations directly supports the Company's CRO and fosters close working relationships with internal and external stakeholders to ensure the GTM organization's efficient operation and success Responsibilities: GTM strategy Segmentation analysis and strategic prioritization/ investment recommendations CapDB strategy and implementation to optimize sales CAC and accelerate ARR growth Marketing Operations Marketing forecasting and investment strategy; gearing expectations, etc Marketing results reporting Partner with CMO and digital marketing team to rationalize and maximize MarTech stack investments. Optimize ad spend effectiveness and ROI in partnership with digital marketing team Create and maintain reporting that optimizes marketing message effectiveness. Sales Operations Coordinates / Optimizes sales reporting, forecasting, planning, and budgeting. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the company. Weekly bookings forecast and compliance processes. Monitors the accuracy and efficient distribution of sales reports and other intel essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed. Revenue and Margin Optimization Responsible for translating the overall value proposition into pricing and contracting approach that is aligned with KB4's overall business strategy Optimize the deal modeling process to generate analytics to create guidelines for comparable deals Seeks opportunities to optimize the Company's goals and tradeoffs between growth, revenue/share, and margin. Works in conjunction with the FP&A team and optimizes the pricing tools to meet the targeted sales objectives Participates in analysis of competitive and economic landscape to evaluate threats or opportunities, and develops pricing and margin strategies to optimize growth Analyzes current and historical results to identify actionable opportunities, develops ideas, and make recommendations to improve pricing performance at the customer, segment and product level Drives analytical support for sales, marketing and product leadership of the key drivers of sales and contribution margin performance at a customer, segment and product level Reporting and Compliance Board material development. Work closely with the Company's Director of Strategic Projects (DSP) to develop and implement best operational business practices. Compensation Strategies Optimize sales incentive compensation structures and related quotas to meet company objectives. Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. Sales Enablement and Optimization Support the development of sales training programs and is responsible to manage sales-related quarterly OKRs Develop programs to ensure sales rep engagement and a cultural environment essential to a winning sales team. Works to ensure all sales organization objectives are via OKRs and achieved in a timely fashion. Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. Implements enabling technologies, including CRM, internationally. Monitors the assigned sales organization's compliance with required standards for maintaining CRM technology invest. Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight Qualifications: Four year college degree from an accredited institution; masters in business administration (MBA) or equivalent preferred. Minimum ten years of sales, marketing and/or financial senior management experience in a business-to-business sales environment. Minimum five years in a sales operations, business planning, or sales support management role. Experience successfully managing analytically rigorous corporate initiatives. Sales/GTM strategy and planning experience Managing/influencing Business Applications (Salesforce) Proven leadership in Sales and Marketing Operations Developing accurate measure for success with direct connection to compensation strategies The base pay for this position ranges from $220,000 - $250,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 12/16/2025. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Vice President of Operational Excellence The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry. Responsibilities Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. The above duties are meant to be representative of the position and not all-inclusive. Qualifications Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. Knowledge, Skills & Abilities: Exceptional communication and change management skills. Ability to lead cross-functional teams through complex transformation initiatives. Data-driven mindset with a passion for operational analytics and structured problem solving. Customer-focused with a strong track record of operational delivery in client-centric environments. Agile, decisive, and calm under pressure. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning, and goal-setting, and must be fully accountable for ensuring your entire organization is on track. Not just anyone is qualified for this role. We make sure we get the best of the best! As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate well with senior leadership. You are expected to meet the company's objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration, and other departments; and improve operational efficiency in targeted areas including customer support and engagement. As Vice President of Operations: You will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business. You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. You will maximize client engagements and work with your leadership team to develop plans to meet future site needs. Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability. To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives. Requirements: At least 7 years in a Senior Leadership role of a large business or enterprise. Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of the latest technology to enhance the growth of your organization Possess a “people first” leadership style with strong communication, interpersonal and leadership skills Thorough understanding of organizational behavior, workforce planning, metrics, and analytics. Education / Certifications: BS or BA is highly preferred but not required. Work Location / Work Schedule / Travel: 25% travel within the region the position is assigned. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************

The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs. What You'll Do: Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types. Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements. Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc. Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers. What You'll Bring to the Team: Bachelor's Degree or equivalent experience, advanced degree preferred +10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement) Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider Superior understanding of merchant acquiring, payments funds flows, interchange dynamics Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc. Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization Entrepreneurial mindset and a results-driven attitude The expected base salary range for this position is $236,000 - $272,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote

WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders. Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives. Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations. Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America. Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability. Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies. Drive KPIs, process improvements, and service innovation across all domains. Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication. Perform all other duties as assigned. WHAT YOU HAVE Bachelor's degree in Engineering, Business or related field required. MBA preferred. 10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry. Proven track record of leading large teams or cross-functional departments. Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations. Strong background in optimizing processes, managing budgets, and improving performance metrics. Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems. Familiarity with training and certification programs for technicians working on material handling systems. Skilled in navigating complex organizational dynamics. Exceptional communication skills-both verbal and written. Working Conditions and Environment: Authorization to work in the U.S. Up to 35% travel required (domestic and occasional international). Ability to obtain passport and travel to Europe and Canada Professional office etiquette is required at all times Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada) Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds. WHAT YOU WILL GET 2 remote days per week Half day Fridays A beautiful new, state-of-the-art, office complex in Kennesaw, GA Industry competitive compensation Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with a very generous employer match and no vesting! Paid Vacation & Holidays Profit Sharing Paid Parental Leave Subsidized Daycare Tuition Reimbursement Pet Insurance Subsidized food delivery Monthly celebrations Quarterly employee events Corporate Social Responsibility including recycling, sustainability and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

SummaryAs Vice President & General Manager, Academics - USCAN, you will shape and accelerate GE HealthCare's academic strategy across the United States and Canada. You will serve as a trusted partner to leading academic medical centers and research institutions, positioning GE HealthCare as a thought leader and collaborator in driving healthcare innovation. This is a high-impact role for a strategic, visionary leader with deep understanding of academic health systems, research ecosystems, and clinical-commercial partnerships.Job Description Key Responsibilities • Lead the Academic Strategy: Define and execute GE HealthCare's academic strategy for USCAN, aligning with global and regional business priorities. • Position GE HealthCare as a Thought Leader: Build and strengthen relationships with key academic institutions, hospitals, and scientific societies to advance evidence generation, translational research, and innovation adoption. • Accelerate Growth Across Academic Accounts: Elevate commercial excellence through account segmentation, targeted value propositions, and measurable growth strategies. • Foster Strategic Partnerships: Cultivate early adopters and key opinion leaders (KOLs); establish reference sites that showcase GE HealthCare's impact in clinical and research settings across care areas • Deliver a Differentiated Customer Experience: Ensure a seamless, value-driven engagement model that aligns GE HealthCare's capabilities with academic and clinical needs. • Champion Collaboration: Partner across product, commercial, marketing, and research teams to mobilize resources, share insights, and deliver integrated customer solutions. • Ensure Compliance & Integrity: Maintain adherence to Research-Commercial policies, Quality, Regulatory, and integrity standards in all engagements. • Drive Performance: Own revenue, margin, and orders targets for the academic segment; manage business plans that deliver sustained growth and customer success. Basic Qualifications • Bachelor's degree required; advanced degree (PhD, MBA, JD, MS, MPH, MPP, or equivalent) strongly preferred. • Minimum 10 years of progressive leadership experience in complex, research-intensive organizations (academic health systems, or healthcare industry). • Proven track record of strategic leadership, including developing and executing commercially successful, multi-modality healthcare solutions and collaborations. • Demonstrated excellence in communication, executive engagement, and cross-functional leadership. • High credibility within the academic community and ability to demonstrate existing KOL relationships. • Strong analytical, strategic, and critical thinking capabilities. • Willingness and ability to travel 50%+. Desired Characteristics • Creative, forward-thinking leader who challenges the status quo and inspires innovation. • Exceptional relationship-builder with strong influencing and networking skills. • Inclusive, humble, and people-first leadership style that builds trust and drives collaboration. • Experienced in navigating complex, matrixed environments. • Deep understanding of the healthcare landscape, including academic operations, research funding, and digital transformation. • Familiarity with Salesforce, Microsoft Office Suite, and data visualization tools. We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $240,000.00-$360,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: January 02, 2026

Job DescriptionDescription Be a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview As Vice President of Revenue Operations (“RevOps”), you will be responsible for building and executing the strategy, analytics, and processes that power our go-to-market (GTM) engine and ensure we consistently hit our targets. You'll serve as the connective tissue among Finance, Marketing, Sales, Operations, and Partner Success, ensuring that our revenue operations are tightly aligned, data-driven, and scalable. This role is ideal for an experienced RevOps professional who thrives in a mid-market SaaS environment-where operational excellence, data integrity, and cross-functional collaboration directly influence growth and retention and position our investors for a successful exit. Specific Roles & Responsibilities: GTM Strategy & Alignment Partner with our Sales, Marketing, and Partner Success leaders to define and operationalize the company's growth strategy and identify ways to capture more of our Total Addressable Market Refine design of our GTM organization, territories, quotas, and headcount Optimize compensation plans and special incentives to best align with our growth strategy Deal Pricing & Execution Support Orchestrate Deal Desk to provide an efficient process for cross-functional alignment Own pricing and packaging/bundling expertise to co-optimize win rates and gross margin Calculate commissions consistent with compensation plans Provide ongoing support to salespeople to win and close deals Analytics, Reporting & Planning Support FP&A team with analytics, reporting, budgeting, and forecasting processes for pipeline, bookings, ARR, retention, and revenue Design and maintain executive dashboards covering pipeline health, win and conversion rates, churn, expansion, and other key metrics Equip marketing with quantitative evaluation of sales enablement investment. Identify and champion insights that inform new deals and improve sales productivity, forecasting accuracy, pipeline velocity, and customer retention Process Optimization Continuously refine GTM workflows and processes to increase efficiency and reduce friction between teams Collaborate with COO team to enforce data hygiene, governance, and compliance across systems and teams Evaluate and integrate new tools that drive productivity, automation, and insights Team Management Manage and develop a small yet high-impact team to deliver on this mandate Qualifications: 8+ years of experience in Revenue Operations, Sales Operations, or Business Operations in B2B SaaS organizations Proven success supporting annual planning, territory design, quota and target setting, and compensation alignment Deep understanding of subscription-based business models, GTM funnel metrics, and customer lifecycle dynamics Proficiency in CRM and analytics tools (Salesforce required; experience with PowerBI, Databricks, or Tableau preferred) Strong leadership, stakeholder management, and communication skills Comfortable balancing strategic planning with hands-on execution and detail Prior experience managing a team Why Teaching Strategies At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve. Let's open the door to your career at Teaching Strategies! Some additional benefits & perks while working with Teaching Strategies Teaching Strategies offers our employees a robust suite of benefits and other perks which include: Competitive compensation package Employee Equity Appreciation Program Health and wellness insurance benefits 401k with employer match Flexible work environment Unlimited paid time off (which includes paid holidays and Winter Break) Paid parental leave Tuition assistance, professional development, and opportunities for career growth Best in class technology equipment for every employee Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive. Equal Employment Opportunity (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA)

Research & Evidence (R&E) is a multidisciplinary team comprising methodologists, analysts, and subject matter experts dedicated to producing actionable evidence that informs thought leadership, policy development, and programmatic decisions within the global health, education, and development sectors. R&E collaborates with governments, funders, and communities to support informed decision-making and advance strategic innovation at FHI 360 and beyond. The team adheres to rigorous research standards and ensures the ethical conduct of research. Situated within the Programs and Research Group (PRG), we are currently seeking a strategic and accomplished Director of Research Operations to lead and enhance the operational delivery of global research initiatives across diverse technical domains. This position involves partnership with multiple teams throughout FHI 360, including Global Operations and Services (GOS) and Strategy and Resource Mobilization (SRM). The Director of Research Operations will ensure research projects are conducted efficiently, ethically, and in alignment with organizational objectives. We are looking for candidates with proven experience in managing complex research projects from an operational standpoint. Key Responsibilities: Lead operational strategy and execution for a diverse, multi-country research portfolio. Develop and implement systems to streamline research operations and mitigate risks. Oversee SOPs, compliance with GCP guidelines, and regulatory standards. Collaborate cross-functionally with Legal, Finance, HR, IT, and external stakeholders. Mentor mid-level managers and foster a culture of accountability and innovation. Manage vendor selection and performance oversight. Implement project management tools and dashboards to monitor progress. Conduct post-project reviews to inform future practices. Qualifications: Master's degree (or international equivalent) in Public Health, Social Sciences, Research Administration, or related field. Minimum 10 years of operations experience, with 5+ years in a leadership role. Proven experience managing complex, multi-country research portfolios. Strong knowledge of IRB processes, donor compliance, and international research regulations. Proficiency in Microsoft Office and project management software. Fluent in English. Experience in NGO or nonprofit research settings. Project Management certification preferred. Skills & Attributes: Strategic thinker with strong problem-solving and risk mitigation capabilities. Excellent leadership, negotiation, and stakeholder engagement skills. Ability to influence organizational decisions and drive innovation. Comfortable working in a dynamic, collaborative environment. Technology Requirements: Familiarity with Office 365, SharePoint, Teams/Zoom, and standard office equipment. Work Environment: Typical office setting with regular use of computers and productivity tools. Must be able to remain stationary for extended periods. Travel Requirement: 5-10% The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule. US Based Hiring Salary Range: USD 120,000 - 160,000 annually International hiring ranges will differ based on location This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks. FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email ******************************. FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself. Please click here to continue searching FHI 360's Career Portal.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description As the Director of Cyber Defense Security Operations, you will lead the strategic vision for Experian's SecOps team. You will lead daily operations, management, mentorship, and professional development of the team. The team is an important part of the global 24x7 security operations group, being the first line of defense in Experian's incident response function. The team operates within the Cyber Fusion Center (CFC) under the Experian Global Security Office (EGSO) and receives, triages, and prioritizes cybersecurity alerts, and investigates, contains, eradicates, and recovers from events. Reports to: CFC Senior Director of Incident Management and Security Operations. This is a remote position. You will have opportunity to: Design and implement the strategic vision for the SecOps team, including leading transformational projects to improve incident response effectiveness. Oversee the daily operations, management, and professional development of the SecOps team to support global 24x7 monitoring and response for cybersecurity events. Build and influence strategic partnerships with important partners to align priorities and lead collaboration. Cultivate a high-performance team culture by applying performance metrics and development programs. Lead the development of playbooks and operational processes in collaboration with other global SecOps leaders. Guide successful conclusions of cybersecurity events within SecOps's scope and escalate higher-risk incidents. Collaborate with teams such as Cyber Threat Intelligence and Threat Detection Engineering to enhance threat detection capabilities and improve security technologies. Qualifications Can respond to incidents after hours and serve in on-call rotation. Bachelor's degree in Computer Science, Computer Engineering, Information Systems, Information Security, or a related field (Master's or higher preferred). 8+ years in Security Operations, including 5+ years in leadership roles and prior Director-level experience within organizations of comparable size. 2+ years leading incident response or digital forensics investigations. 2+ years of experience in operationalizing end-to-end security processes within Security Orchestration Automation and Response (SOAR) platforms through playbooks and/or automation Experience with SIEM, SOAR, and EDR technologies (e.g., Splunk, CrowdStrike, or Microsoft Defender). Experience driving operational transformation and managing global security teams. At least two cybersecurity certifications (e.g., GCIH, GCFA, CISSP, or CISM). Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: ************************************************ At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

at Thrive Pet Healthcare *Ideal candidate will live in or be willing to relocate to Tampa, FL * The Director of Regional Operations- North Florida will support one or more geographic markets (“ecosystem”) of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). Execute team-focused hospital visits that allow staff members to share feedback and concerns. Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience Engage with hospital teams to gain a strong knowledge of the local market. Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: Develop, support, and maintain the ecosystem and hospital strategic planning efforts. Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. Approachable and available to hospital leadership teams and regional support teams. Ability to hold team members accountable to commitments, tasks, and responsibilities. Create a clear meeting cadence with hospital teams and able to navigate complex situations. Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. Must maintain a growth mindset and translate vision and strategic thinking into measurable action. Proactive, not reactive, and able to assess trends with a solution-oriented mindset. Well-developed interpersonal skills, skilled and open communicator. Passion for pets and their health and well-being. Frequent travel required to be in hospitals on a determined (with VP) cadence. Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: DVM or bachelor's degree in business, operations management (or equivalent) 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. Veterinary GP and Emergency and Multi- Specialty background is a preferred Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

About this role About BlackRock BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of Q3 2025, the firm managed approximately $13.5 trillion in assets on behalf of investors worldwide! Team Overview & Job Purpose: Asset Operations includes dedicated professionals critical to the investment process. They ensure the accuracy of BlackRock position data used in asset management, analytics, compliance, and regulatory processes. Position types include, but are not limited to, equities, fixed income, OTC derivative positions (swaps, swaptions, FXs, and synthetics) and collateral. The team delivers information services and solutions to support all BlackRock and BlackRock Solutions businesses. The duties involve actively overseeing risk and exposure for BlackRock by verifying that the investment book of record matches external prime record holders every day. This position requires knowledge of the reconciliation mechanics, managing exceptions, resolving problems, encouraging improvements in execution, analyzing data, keeping documentation updated, supporting management in process leadership, and suggesting ways to improve efficiency and accuracy. The Vice President is a senior team member accountable for managing risk within the firm by supervising asset reconciliations along with exception management processes. We attest that BlackRock data matches custodians, prime brokers, and other primary record holders daily. You will advise the regional team, comprehend all reconciliation procedures, guarantee discrepancies are identified and addressed promptly, investigate and resolve underlying causes of problems. You will work closely with colleagues in the EMEA and APAC regions and partner with technology support to integrate improvements and suggest or lead operational changes and enhancements. Key Responsibilities: * All aspects of people management will be performed. This includes coaching and developing staff, leading and motivating them, and conducting goal-setting, 1-1s, mid-year, and year-end reviews. * Contribute to the Global Asset Reconciliation and wider Business Operations planning * Key contributor to the management team ensuring appropriate staffing model, depth charts and succession plans are assessed across the location * Review of location initiatives and working with other members of the leadership team to define the criticality and priority * Review position exceptions daily to ensure the team is appropriately raising and resolving. A solid understanding of Corporate Actions and Cash Reconciliation preferred. * Identifying, leading and mitigating operational risks and raising risk and service issues on a timely basis * Understanding and adherence to all regulatory requirements * Lead and empower team towards finding opportunities for process enhancements and other strategic operational enhancements that facilitates operational processes or mitigates operational risk * Accurately record metrics related to responsibilities to enable management to have a good view of team productivity and efficiency * Embrace change and participating/ leading efficiency and capacity-building initiatives, including automation/ standardization efforts, cost/benefit analysis and computing the resulting project value * Understand upstream processes impactful to the reconciliation and develop ability to correlate the effect of change * Build and maintain strong interactions with key internal & external partners including; leading & coordinating problem resolution * Embracing the BlackRock Principles and role modeling these behaviors to other team members. Experience: * Candidate should have at least 7 years of financial services experience. They should understand Financial Markets well, preferably in Investment Management, Fund Accounting, or Global Custody. Experience in custody reconciliation is preferred. * Minimum of 5 years of supervisory experience; in leading teams of professionals, staff development, coaching and performance assessments * Proficiency in Microsoft Office products (with an emphasis on Excel) or other programming languages and an interest in learning new applications * Strong, effective analytical and problem-solving skills * Data Analytics abilities preferred inclusive of coding (VBA, SQL, PYTHON) and/or understanding of data science methods & implementation * Organized approach with diligent follow-up on open issues and identify appropriate action to be take * Excellent communication skills to efficiently articulate solutions to internal and external partners * Ability to multi-task and balance requests without losing sight of overall objectives and timescales. * Demonstration of strategic & tactical delivery in previous role(s) which enhanced the efficiency, risk management and control oversight of team * Exceptional decision-making skills and ability to communicate optimally with senior management * Collaborate and build strong relationships with colleagues and external contacts. * Ability to work in a fast paced, rapid changing, deadline driven environment * Strong initiative to follow up on outstanding issues - identify what needs to be done and take action and see through to resolution For Wilmington, DE Only the salary range for this position is USD$117,500.00 - USD$173,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

About Wing: Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us. About the Role: Wing is looking for a Director of Strategy, Business Operations & Analytics to report to Wing's Chief Business Officer. This role is based remotely in the United States. This leadership position is responsible for providing critical data-driven insights, ensuring cross-functional alignment of goals and execution, and helping to drive new commercial initiatives forward. You will lead multi-disciplined business and technology professionals with high effectiveness, energy, and integrity, ensuring Wing operates effectively across functions, product areas, and geographies to drive both short-term momentum and long-term goals. We're looking for a leader who is intrinsically driven to solve hard problems, turn strategy into successful execution, and develop a reputation for collaboration, creativity, and practicality. What You'll Do: Establish and lead a high-performing team to inform Wing's overall commercial strategy by assessing and sizing new market opportunities. Drive the operational processes and forums that underpin the smooth functioning of the business, including corporate operating rhythms for reviews and decision-making. Monitor the health of the business through the creation of performance dashboards, key performance indicators (KPIs), and tracking Objectives and Key Results (OKRs) at varying levels and across teams. Partner closely with functions like Partnerships, Product, Operations, and Marketing to set functional strategies, execution plans, and track performance. Align Wing's business & financial goals, product planning, and workforce/budget applications to ensure effective operation across functions, levels, and geographies. Turn insights and recommendations into action by collaborating with front-line teams and key cross-functional leaders (e.g., Engineering, Finance, HR, Legal). Support the company through critical milestones such as new product launches, partnership activations, and entry into new markets (domestic & international). Interface effectively with Alphabet executives and advisors, assisting Wing's senior leadership on key topics for corporate governance, forecasting, and growth plans. What You'll Need: 20+ years of experience leading and motivating teams in business or product operations, corporate strategy, management consulting, or functionally equivalent roles with a track record of success and growth. Experience scaling, operationalizing, or commercializing a business or product at a previous company. Bachelor's degree or equivalent practical experience; MBA or equivalent experience Mastery in driving and executing complex, executive/board-level strategy and operations decision-making with a hands-on approach. Exceptional ability to take ownership, interact confidently with all levels, set objectives, and drive results. Track record of setting and eclipsing ambitious goals while working with diverse, cross-geography, cross-functional technology and business teams. Experience in scaling high-performing teams across multiple job functions such as Corporate Strategy, Product Management, Operations, and Analytics/Data Science. Excellent written and verbal communication skills, with ability to tailor to the right audience and confidence to make sound judgment calls with imperfect information. The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing's salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process. Salary Range$259,000-$344,000 USD Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.

Job Type: Part time To advance the purpose of InterVarsity, this position provides administrative and operational support to the assigned field supervisor, including office administration, event and meeting planning, records management, and initiation of internal and external communication. Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: At higher levels, may oversee and supervise assigned administrative and operational associates and volunteers Manage daily, weekly, and monthly details of the office, including mail, filing, supplies, phones, and correspondence Maintain files, mailing lists, meeting minutes, contacts, and staff/faculty/volunteer/ministry partner lists Manage supervisor's calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Manage office equipment including Proxe Stations, projectors, camcorders, and display boards Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Monitor the assigned territory's work with the enterprise resource planning (ERP) and constituent relationship management (CRM) software Act as contact between supervisor, team members, and other staff directors, leaders, staff, faculty, and students Oversee compliance with national requirements, processes, and procedures Other duties as assigned Organizational Communication Prepare, direct, and coordinate information between supervisor, campus staff and/or staff on other teams Expedite and manage communication with team members, staff, vendors, program participants and others as needed Manage and develop content for social media; monitor social media trends Website maintenance as assigned Partner with: Human Resources on staff applications and performance reviews Accounting on budgets and expense reports Legal on contractual matters Advancement on ministry partner development Draft and maintain various forms of correspondence and communication Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Always demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Project management and event management certification desired Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Familiarity with social media tools such as Facebook, Twitter, Instagram, etc. Available to travel for business to local and out-of-town management meetings, including the triennial Urbana Student Missions Conference and National Staff Conference WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This position leads ministry in an administrative environment. A designated office space may or may not be available. The staff is required to travel to on-campus and off- campus sites as appropriate. Off- campus travel includes, but is not limited to: student ministry conferences, Ministry Partnership Development meetings, and InterVarsity- sponsored training sessions, meetings, and conferences. The staff is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This is largely a sedentary role; however, some filing is required. This requires the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift, organize, and set up office products, supplies, boxes, tables, booths and related materials weighing up to 20 pounds. Pay Range: $39,288.00 - $52,392.00 per year Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.