District manager jobs in Cartersville, GA - 3,811 jobs

Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands -- Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, PatioHQ and Neon Earth P. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. For more about Group Bayport, please visit: ********************************** LinkedIn: ******************************************************** Role Summary This is a Head-level opportunity responsible for leading the Customer Service team based in Atlanta, U.S. The Manager will oversee day-to-day service operations, manage direct team members, and serve as a liaison to international customer support teams located in the U.S. and Manila. The Manager will ensure delivery of outstanding customer experiences and key operational metrics, partnering cross-functionally with Sales, Designers, Production, Technology, and Group Bayport's global business units. In addition to oversight of customer service functions, the Manager will also have administrative responsibilities including but not limited to collaboration on recruiting and onboarding U.S.-based Customer Service Sales, Service, and Design Advisors and will be responsible for overseeing payroll management and compliance for the service team. Job Responsibilities Lead, develop, and coach the Atlanta-based Customer Service team, directly managing team members and supporting their career growth. Build and maintain strong working relationships with international customer service teams in the U.S., India, and Manila, ensuring consistent service standards and knowledge sharing. Manage U.S.-based Designers for Service, Support, and Pre-Order Queries. Drive inside sales initiatives by coaching the team to identify and capitalize on sales opportunities during customer interactions, enhancing customer engagement and revenue generation. Oversee payroll processes for assigned teams, ensuring accurate and timely records in compliance with company policies. Oversee day-to-day operations of customer support channels (phone, chat, email), setting and monitoring performance targets for AHT, C-SAT, FRT, Occupancy, and Quality. Drive continuous improvement initiatives to reduce missed calls/chats and improve customer satisfaction KPIs. Partner with cross-functional departments to elevate service experience and provide feedback for product or process enhancements. Monitor team attendance, attrition, and service-related metrics, preparing and presenting weekly/monthly reports to leadership. Ensure adherence to agreed-upon SLAs and RRR (Return, Reship, Refund) metrics for all customer touchpoints. Manage complex escalations and resolve customer issues, acting as the final point of escalation when required. Job Requirements Bachelor's Degree or equivalent in Business, Communications, Marketing, or related field. 5-10 years of team management experience in U.S.-based Customer Service Sales and Support Roles. Proven track record leading teams in the U.S. and collaborating with international teams globally. Demonstrated experience in inside sales, with a focus on driving customer engagement and sales outcomes through service interactions. Coordination across time zones as required. Behavioral Skills Excellent verbal and written communication skills. Strong organization and time management skills. Demonstrated leadership, coaching, and conflict resolution abilities. Ability to analyze complex issues and recommend process improvements. Strategic planning and project management skills. Commitment to high-quality customer experiences. Technical Skills Strong experience managing service operations via CRM, chat, and phone systems. Oversee payroll management and staff rostering experience. Expertise in tracking and improving CSAT, SLA, AHT, FRT, occupancy, and quality metrics. Familiarity with onboarding creative/design team members preferred. Proficient in MS Office, CRM software like Salesforce, web browsers. Preferred experience in Ecommerce. Key Responsibility Areas (KRA) & KPIs Call Handling Efficiency (AHT) - Maintain balanced Average Handle Time, ensuring customer issues are resolved efficiently without compromising quality. Customer Satisfaction (CSAT) - Drive CSAT improvement through empathetic, accurate, and timely service, using survey insights for corrective actions. First Response Time (FRT) - Ensure timely responses to all customer inquiries, adhering to SLA benchmarks. Service Team Occupancy & Utilization - Optimize workload distribution and productivity while maintaining employee well-being. Quality Score (Interactions/Audits) - Conduct regular audits of calls/emails/chats, achieve quality benchmarks, and provide coaching for improvement. Refund, Reship & Review (RRR) Rate - Track and reduce RRR by addressing root causes, coordinating with teams, and minimizing cost impact. SLA Adherence & Optimization - Ensure strict compliance with SLAs, continuously monitor performance, and implement process optimizations. Team Attendance & Workforce Reliability - Ensure consistent attendance, adherence to shifts, and minimize unplanned absenteeism. Payroll Accuracy & Compliance - Oversee payroll inputs for 100% accuracy, ensure compliance with statutory requirements, and resolve discrepancies. Attrition Management - Monitor attrition trends, implement retention strategies, and conduct exit analysis for improvements. Group Bayport is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Monaco Hospitality is dedicated to becoming a best-in-class hotel development and management company serving guests, clients, and shareholders. Our mission is to provide guests with memorable stays and make their journeys a paradise. With a commitment to excellence in hospitality, real estate investments, commercial development, and hotel management, Monaco Hospitality has been servicing the Greater Atlanta area for over 30 years. General Manager Wanted: Captain Our Ship in Lawrenceville/Atlanta THE VIBE We are a busy 97 -room limited-service hotel in the heart of sugarloaf I-85/ Lawrenceville Georgia . We serve the nurses, the construction crews, the youth sports teams, and the business travelers who keep Gwinnett County running. We are not a resort; we are a well-oiled machine, and we need a top-tier operator to keep the gears turning. WHO YOU ARE The "Lobby Lizard": You are present during peak check-in/out. You know that a smile at 7:00 AM breakfast can save a bad review later. The Labor Hawk: You know how to flex staff minutes based on occupancy. You treat the owner's money like it's your own. The Local Expert: You know (or will learn) every demand driver in Lawrenceville-from Northside Hospital Gwinnett to the Gas South Arena. THE JOB Own the P&L: Manage the bottom line without sacrificing the guest experience. Lead the Team: Hire, train, and retain housekeeping and front desk staff in a competitive labor market. Master the Brand: Whether it's a QA audit or a brand loyalty enrollment goal, you hit the targets every time. THE MUST-HAVES 2+ years of GM or AGM experience in Limited Service . Experience with Hilton,Marriott or IHG pms systems. Local market knowledge of Gwinnett County/Metro Atlanta is a huge plus. Sales skills Main Scope of Responsibilities : The General Manager will be responsible for the overall success of the hotel by applying leadership skills, drive maximum profits ,maintain high guest service score and overall financial success of the hotel that will align with Hilton brand standards and values Qualifications Skills in Hotel management required prefer Hilton, Marriott or IHG pms systems Hotel work experience in Front desk is required Proficiency in Customer Service and handling guest relations Excellent communication skills written and verbal Competence in Budgeting and financial planning Sales skills would be essential Excellent leadership and team management skills Ability to work in a fast-paced environment Bachelor's degree in Hospitality Management, Business Administration, or a related field Experience in the hospitality industry is required 3 or more years in hotel management track record of success leadership skills required Effective time management skills and organizational skills Ability to handle guest complaints inquiries and resolve complaints Proactive problem solver with a keen eye for detail We offer travel benefits,401k matching plan : salary 58k-65K Send your resume today for this immediate position this is a immediate position

We are hiring a hands-on Operations Manager to run daily field operations. This role owns execution, not strategy. If jobs are missed, crews fail, or customers complain-this role is accountable. Requirements (Non-Negotiable): Minimum 3 years of experience as an Operations Manager Spanish required for day-to-day field operations (bilingual strongly preferred) Available on-call evenings and weekends Field/service operations background (not a desk-only role) What You'll Do: Run daily scheduling and dispatch Manage field crews and supervisors Enforce quality, safety, and compliance standards Eliminate missed jobs and service failures Resolve operational issues fast-even after hours This is not a consulting role. This is execution leadership. Screening Questions (REQUIRED) Do you have at least 3 years of experience as an Operations Manager? (Yes/No) Are you fluent in Spanish for daily field operations? (Yes/No) Are you available to be on-call evenings and weekends? (Yes/No)

About Shermco Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service. Position Summary The Operations Manager will be responsible for overseeing the day-to-day operations of the company, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction. Essential Responsibilities -Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations -Foster and promote a positive culture within direct report team and collaborating teams -Demonstrate Shermco's Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers -Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level -Develop and implement operational policies and procedures to ensure efficiency and effectiveness -Collaborate with other departments to ensure seamless operations and customer satisfaction -Ensure compliance with all relevant regulations and standards -Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department. -Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety -Manage budgets and allocate resources appropriately -Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations -Provide regular reports to senior management on operational performance and progress towards goals -Occasionally perform field work to support the team and business needs Qualifications -Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired -Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required -Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management -Strong leadership and management skills -Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines. -Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management. -A professional demeanor and a commitment to a high level of customer service -Ability to analyze data and make informed decisions -Experience with budget management and resource allocation -Knowledge of relevant regulations and standards -Experience with implementing new technologies and processes -Be able to perform technical work when needed in the field.

Full-Time | On-Site | Luxury Jewelry Brand Compensation: $75,000-$95,000 base + performance bonus + jewelry allowance Cerese D, Inc. is quickly gaining recognition as one of the most sought-after jewelry brands nationwide. Renowned for its passion for color, texture, and balance, Cerese D releases new and exciting designs each month, catering to those searching for fashionable, on-trend jewelry. The brand is committed to delivering unique, fashion-forward designs without compromise. Cerese D's innovative approach and dedication to quality have led many to acclaim it as the jewelry line they've been looking for. Role Description This is a full-time, on-site role for an Operations Manager based in Atlanta, GA. The Operations Manager will be responsible for overseeing daily business operations, optimizing workflow processes, coordinating cross-departmental activities, managing inventory, and ensuring company goals are met efficiently. This role involves supervising staff, monitoring quality control, implementing operational policies, and analyzing business performance to propose areas of improvement. Collaboration with the management team to enhance overall business operations is a core aspect of the role. Qualifications Strong organizational, planning, and time management skills to oversee daily operations and ensure process efficiency. Proficiency in team leadership and staff management, alongside effective communication and interpersonal skills. Experience in inventory management, quality control, and operational strategy implementation. Analytical and problem-solving skills to identify areas of improvement and enhance business performance. Proficiency in relevant business management software and tools. Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent professional experience). Experience in retail, fashion, or a related industry is a plus. Strong attention to detail and a commitment to maintaining high standards of quality and service.

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

About the Company Our client is a trusted name in plumbing, drain cleaning, and home services, backed by over 55 years of combined experience. They take pride in integrity, quality workmanship, and honest pricing. Their growing team serves residential and commercial clients across the metro area, delivering reliable 24/7 service with a focus on long-term customer satisfaction. About the Role We're seeking a Service Manager to lead our client's plumbing and drain service teams. This is a hands-on leadership role responsible for technician performance, service quality, and daily operations. The ideal candidate has solid field experience and is ready to take the next step into management. Key Responsibilities Supervise and coach service technicians to maintain quality, safety, and productivity. Manage job scheduling, technician assignments, and service performance metrics. Support technicians with troubleshooting and escalated customer issues. Track KPIs such as response times, job completion rates, and service profitability. Ensure compliance with safety procedures and local codes. Coordinate with dispatch, inventory, and operations for smooth workflow. Lead regular meetings and implement process improvements. Assist in recruiting, onboarding, and continuous technician training. Qualifications 3+ years of experience in plumbing, HVAC, or home services, including some supervisory exposure. Strong knowledge of plumbing systems and field operations. Excellent communication, leadership, and customer service skills. Tech-savvy; familiar with service management or dispatch software. Organized, proactive, and comfortable working in a fast-paced environment. Why Join Competitive salary + performance incentives. Health insurance, vehicle allowance, and company phone. Supportive, family-oriented culture with opportunities to grow.

The Service Manager ensures the delivery of high-quality, reliable customer support operations. This role oversees daily service performance, ensures SLA adherence, and drives continuous improvement through root cause elimination, process optimization, and operational excellence. Key Responsibilities Oversee daily support operations, ensuring service levels and customer expectations are consistently met. Monitor KPIs such as response time, resolution time, backlog, and CSAT; act on trends and exceptions. Develop, document, and enforce standard operating procedures (SOPs) and escalation paths. Partner with the Project Manager to implement process improvements and automation initiatives. Collaborate with the Account Managers to address customer feedback and strengthen service performance. Coach and develop team leads and senior support staff to improve productivity and service quality. Conduct service reviews and performance reporting for leadership and key customers. Qualifications Bachelor's degree or equivalent experience. 5+ years of experience in customer support/service delivery, including 2+ years in a leadership capacity. Strong grasp of service management frameworks (ITIL, Lean, etc.). Proven track record in driving process improvement and operational excellence. Excellent analytical, coaching, and communication skills. Proficiency with service management tools (Zendesk, ServiceNow, or equivalent).

The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. Responsibilities: SALES LEADERSHIP: Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager Strives for sales excellence and results Ensures selling standards are met Works with customers and models excellent customer service and clienteling skills Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: Ensure associates are trained on product knowledge, selling skills and customer service and operations Provides information and feedback for Sales Associates Team sells with Sales Associates to contribute to the development of the selling team OPERATIONAL EXCELLENCE: Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Helps execute floor-set and promotional directives Works as a member of the team to insure all store standards are met Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: Ability to operate computer/cash register Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals Requirements: Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

What You Will Do The Operations Manager (OM) is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently, and effectively as it moves through the facility. The OM monitors production volume and responds quickly to changing workflow conditions. This leader contributes positively to the facility's key performance indicators while also mentoring and building a culture of safety among Associates to achieve a safe working environment. Responsibility Statements •Ensures all Associates understand and use safe work practices •Completes safety observations of facility •Determines the workload (production volume) for the night sent by corporate; monitors inventory movements in the facility frequently throughout the night •Evaluates staffing needs to meet daily demand; reassigns Associates to new position according to available resources and skill sets to accomplish shift work within established times •Works with Operations Supervisors to set associates up for success; achieves or exceed key performance indicators, safety, performance, and budget targets •Receives and reviews inbound truck schedule; receives and reviews email from receiving train companies (e.g., pioneer rails) regarding incoming trains; schedules night accordingly and alerts Operations Coach •Expedites receiving, picking, and shipping of priority product (e.g., Special Order Express (S.O.E.), Emergency Orders (EME), or Special-Order Sales (S.O.S.))) •Resolves simple and complex warehouse management system issues as they occur •Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.) •Communicates effectively with associates and Performance Instructors regarding business objectives or current issues •Works through the Operations Supervisors to build a work environment of engagement and inclusion •Identifies and assists in implementing process improvements or new processes launched from corporate •Travels to other facilities to assist when needed •Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations •Participates in the process of hiring talented individuals for the team •Sets goals and communicates clear expectations for associates and provides timely and constructive feedback •Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels •Provides resources and support to associates as needed •Assists Supervisors with any issues that may arise that need the resolution of management •Provides coaching and meaningful developmental opportunities to associates and prepares them for upward promotion if interested •Helps associates on the team transition through change What you Need to Succeed Minimum Qualifications •Bachelor's degree in supply chain management, transportation, industrial engineering, business, or related field or equivalent combination of work experience and education •4 years' experience in distribution center operations or related area •Leadership experience with direct report responsibility •Experience in mentoring and coaching others •Proven record of complying with safety requirements Preferred Qualifications •Experience leading others through change •Experience managing resources, time, and budgets •Working knowledge of Microsoft Office including excel, access and/or Lowe's DMS system •Experience taking a lead role in corporate-led initiative or leadership experience in another Lowe's supply chain network facility •Experience building a culture of safety among subordinates and peers •Bi-lingual skills, if applicable to the facility Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

We're Hiring! Studio B Community & Operations Manager (On-Site - Atlanta, GA) Company: Collaborative Real Estate Employment Type: Full-Time | Exempt Studio B., part of the Collaborative Real Estate (CRE) property management portfolio, is where bold ideas begin, build, and broadcast. Located atop the historic Biltmore Innovation Center, Studio B. isn't just a coworking space - it's a launchpad for innovators, researchers, founders, and technologists shaping the future of Atlanta's innovation economy. We're looking for a Community & Operations Manager to be the heartbeat of Studio B. Think of this role as part culture-keeper, part systems-whisperer - someone who thrives on building community, keeping operations running flawlessly, and creating memorable experiences every day. What You'll Do Community & Member Experience Be the welcoming host and daily presence that sets the tone for Studio B.'s vibrant, community-driven culture Support and connect members, helping them feel informed, engaged, and supported Onboard new members and teams, ensuring they feel inspired from day one Assist in planning and hosting community events, workshops, and gatherings Help coordinate meeting room and event space bookings Cultivate meaningful connections between members - and with Atlanta's broader innovation ecosystem Operations & Space Management Oversee day-to-day coworking operations, including opening/closing duties, mail/package handling, scheduling, and vendor coordination Manage supplies, technology needs, visitor access, and general administrative support Keep Studio B. polished, organized, and running smoothly Troubleshoot basic tech or facility issues as needed Assist with event setup, logistics, and on-the-ground coordination Growth, Sales & Storytelling Lead engaging, high-energy tours for potential members Support sales by nurturing leads, responding promptly to inquiries, and helping close new memberships Assist with event inquiries and help build a strong calendar of meetings and community events Collaborate with the Communications team to highlight Studio B.'s stories, happenings, and member wins Who You Are High-energy, warm, approachable - a natural “community host” Exceptionally organized with strong multitasking instincts Confident communicator, comfortable giving tours and speaking with prospective members Service-minded with light sales experience or interest Proactive, resourceful, and skilled at anticipating needs Curious about innovation, entrepreneurship, and connecting people Early- or mid-career professional with strong administrative and operational instincts Qualifications Bachelor's degree in Business, Communications, Hospitality, Marketing, or equivalent experience Proficiency in MS Office; familiarity with Canva and CoWorks a plus Experience with tenant relations, security, flexible leasing environments, or construction/tenant improvements helpful Comfortable working early mornings, evenings, or weekends for events Ability to lift/move event materials as needed About Collaborative Real Estate (CRE) CRE designs, develops, and manages innovation districts and research parks at the nexus of universities, startups, research, and industry. We build thriving ecosystems that accelerate breakthroughs and bring big ideas to life. We are committed to diversity, inclusion, and creating an environment free from discrimination across all facets of employment and operations.

Atlanta, GA $85K - $110K + Bonus Lead with full autonomy and accelerate your career with an industry leader who puts your growth first! You'll join an established service department, with a dedicated team of professionals all ready to help you make an impact from day 1! Micromanagement doesn't exist here, leaders, winners and A-Players do! You will be given the tools and freedom to succeed. You'll have full autonomy over your department, schedule and career growth. This is a company that promotes from within, you could be the next Service Director! What's in it for you? PTO Medical, Dental & Vision Life & Disability Insurance 401(K) Plan with Employer Contribution Company Vehicle, Phone, and Computer Company This is an established national contractor, who have gone from strength to strength in the past 10 years. Their work is exclusively commercial roofing, specialising in Service, Re-roof and New-con. All using in house crews, this is a company who train and promote from within, with countless examples of Foreman becoming Project Managers, PMs into Operations and so on. Your Role Lead service teams and oversee daily operations to ensure safe and high-quality delivery. Manage and grow client relationships to drive repeat business and long-term accounts. Control budgets and profitability while improving operational performance. What you'll need 5+ Years in a Service Manager position Experience in sales and operations Strong knowledge of roofing systems (TPO, EPDM, PVC, modified bitumen, coatings, etc.).

Place Services, Inc. has an immediate need for a Senior Manager of Estimating in our Retail Division to lead our retail estimating efforts, based out of our Canton, GA HQ office location. The Senior Manager of Estimating is responsible for overseeing and executing the estimating strategy for retail construction projects while leading, mentoring, and developing the estimating team. This role partners closely with executive leadership, operations, and business development to ensure competitive, accurate, and profitable bids. Who We Are: Place Services Inc. is a leading commercial construction company with our headquarters based in Canton, Georgia. Since 2006, we have grown largely due to how we view and treat our customers. We also provide our employees with a culture that allows for growth and the opportunity to learn more about construction in both local and nationwide markets. We offer our employees a competitive base salary with bonus potential, as well as medical, dental, vision, life, and accident insurance. Place Services Inc. contributes to your 401(k) upon eligibility and offers a generous PTO program along with paid holidays. Growing from a team of 4 at inception to over 800 strong today, we assist our clients by providing construction excellence in service and product across every front required. Our depth of client expertise ranges from grocery and big box retail to state and Federal government projects in military and healthcare sectors. What You'll Do: Lead and manage all estimating activities for the Retail Division, ensuring consistency, accuracy, and competitiveness across all bids Develop and execute estimating strategies aligned with company goals, market conditions, and client expectations Oversee the solicitation of subcontractor and supplier pricing and maintain strong, long-term trade partner relationships Review and approve quantity takeoffs, pricing, assumptions, and final bid proposals prior to submission Prepare and/or oversee conceptual estimates and budgets based on limited or schematic-level information Review general conditions, schedules, scopes of work, logistics plans, phasing plans, and other project exhibits Analyze subcontractor bids, scope coverage, qualifications, and risk to ensure complete and accurate comparisons Identify value engineering opportunities, alternate means and methods, and cost-saving strategies Track, analyze, and communicate construction cost trends, labor availability, and material pricing impacts Collaborate with Operations and Project Management during project handoff to ensure a smooth transition from estimate to execution Mentor, train, and develop estimators, fostering professional growth and continuous improvement within the team Establish and maintain estimating standards, procedures, templates, and best practices Support business development efforts by participating in client meetings, presentations, and pursuit strategy sessions Participate in industry, client, and community activities to enhance company visibility and reputation Proactively identify risks and address challenges with creativity, sound judgment, and discretion What You Bring: Comprehensive knowledge of retail construction, including ground-up, tenant build-out, and remodel projects Bachelor's degree in Construction Management, Construction Engineering, Architecture or Business 8-12+ years of estimating experience within the retail construction industry, including leadership or management responsibilities Proven experience estimating projects typically ranging from $500K to $20M+ in revenue Strong proficiency in estimating software and electronic takeoff tools such as: o Bluebeam o PlanSwift o ProEst o Excel Ability to read, interpret, and analyze construction drawings, specifications, and contract documents Strong understanding of subcontractor scopes, general conditions, and risk allocation Demonstrated ability to resolve scope gaps, contract issues, and pricing discrepancies Exceptional communication skills with the ability to engage executives, field teams, subcontractors, suppliers, architects, engineers, and owners Willingness to attend pre-bid meetings, site walks, and client presentations as needed (travel may be required) Proven ability to manage multiple high-priority pursuits simultaneously while meeting strict deadlines As an EEO employer, Place Services, Inc. is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Place Services, Inc. shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.

Exciting Opportunity: General Manager - Commercial Real Estate CORY is hiring an experienced General Manager who is passionate and driven about real estate and ready to innovate and make a real impact every day. About Our Client: Our client is an innovative real estate owner-operator with a national presence that provides tenant-based spaces to support small and mid-sized businesses. They are expanding nationwide and looking for talented industry leaders to join their team! Your Responsibilities as a Leader: Manage day-to-day operations for a tenant-based commercial asset Lead a small on-site team and vendor relationships to drive NOI and exceed goals. Develop and manage the operating income/expense budgets. Adhere to all compliance regulations and local laws. Deliver the highest level of tenant satisfaction. The Skills & Experience You Possess: Strong leasing experience in commercial real estate Collaborative Mindset: Thrive in a team environment. Adaptability: Comfortable in a fast-paced, ambiguous environment. Communication Skills: Clear and concise in both written and verbal communication. Perks and Benefits You'll Receive: Base salary range, depending on experience, and full benefits Highly competitive bonuses and other incentives How to Apply & Be Selected: Send your resume to *************************, and our team will reach out with next if selected. Want to join The CORY Network? Check out CORY job listings and join our newsletter for upcoming opportunities that align with your professional goals.

Make a difference in the lives of others while personally thriving! Join Bridge Senior Living - a certified Great Place to Work (2025-2026)! Now Hiring! Sales Manager for a Luxury IL, AL and MC community! What you can expect as a Sales Manager: $1,000 Employee Referral Bonus Competitive Bonus Structures Tuition Reimbursement eligibility after three months of full-time employment Top notch pay! 401(k) with company match Next Day Pay with PayActiv Excellent Benefits The friendliest leaders and teammates Offering health insurance benefits starting at $75 per month for full-time associates Qualifications of an ideal Sales Manager: A valid driver's license in the state of residence (and liability insurance) to use personal vehicle for business development. At least 3 years of experience in Senior Living sales or related field. Proven track record of success in terms of occupancy and business development. Sales Manager Job Summary: The Sales Manager is responsible for driving top line revenue for the community by maintaining and exceeding budgeted occupancy, average daily census, and rate per unit revenue targets. This includes oversight of internal and external marketing efforts; direct selling, lead generation and the overall sales performance for the community. Accountable for direct selling, achieving quotas/ ratios and maintaining personal lead database. To support sales initiatives and tours on the weekends, this position is required to work on weekends, per the direction of the ED and senior leadership team. Some travel is required. Maintains an accurate, up-to-date YARDI database according to the guidelines established by the home office. Ensures the product, services, and fee structure is accurately represented. Participates in weekly marketing meetings with supervisor, sales team, and other directors as necessary to discuss prospects, visit agendas, event planning, performance expectations, sales strategies, marketing planning and success celebrations. Assists in developing and implementing strategic monthly, quarterly and annual marketing plans in cooperation with the Director of Sales and Marketing EEO Statement: We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact ******************************** or ************** for assistance with an accommodation.

At Midtown Athletic Club, we inspire people to transform their lives - and the Pilates Studio Manager plays a central role in bringing that mission to life. Reporting to the Program Manager and sitting on the Fitness Leadership Team, this manager oversees the performance, culture, and experience of our Pilates Studio, ensuring members receive a boutique-quality experience rooted in connection, expertise, and hospitality. The ideal candidate is a community-builder, a coach, and a business-minded operator who elevates both the member and instructor experience every day. Learn more about our beautiful Windy Hill Athletic Club here: Windy Hill Athletic Club - Windy Hill Fitness Club and Gym About Us We work at Midtown to inspire people to transform their lives‐and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and active communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization. Core Responsibilities Lead the Studio Experience Ensure the Pilates Studio is welcoming, polished, and fully aligned with Midtown's boutique standards. Oversee day-to-day operations including equipment readiness, safety, and overall presentation. Maintain a visible presence on the floor to support members and uphold consistency. Develop & Support the Instructor Team Recruit, audition, and onboard exceptional Pilates instructors who embody our values. Provide ongoing coaching, class audits, and development conversations rooted in kindness, clarity, and accountability. Foster a team culture built on community, respect, and continuous improvement. Deliver Programming That Inspires Build a thoughtful, member feedback-driven class schedule that complements broader club programming. Partner with the Program Manager to introduce workshops, events, and innovative offerings that deepen member engagement. Create meaningful touchpoints that help new members feel welcomed and connected. Drive Studio Performance Meet or exceed monthly and annual revenue goals set by the Program Manager. Monitor key metrics (attendance, unique member participation, instructor productivity) and adjust strategy to drive growth. Identify improvements, in partnership with our Program Manager, that enhance the member journey and support long-term retention. What Success Looks Like A thriving Pilates community where members feel known, supported, and inspired. A team of instructors who feel coached, connected, and aligned with Midtown's vision. Strong revenue performance and consistent participation across classes and events. A studio environment that elevates the club experience and reinforces Midtown's unique in-club boutique identity. Requirements Nationally recognized comprehensive Pilates certification (Reformer required; full apparatus strongly preferred). Minimum 2+ years of Pilates teaching experience; leadership or studio management experience preferred. Strong communication, coaching, and relationship-building skills. Passion for building community and delivering meaningful, hospitality-driven experiences. Some evenings, weekends, and holiday availability is required.

The RaceWay District Manager is responsible for overseeing the operations of up to 25 RaceWay convenience store outlets in a designated area. This individual establishes mutually beneficial relationships with Franchisees and partners with the Franchisees to increase the profitability of individual stores in the designated district. Up to 90% travel may be required. Overnights are required. We are currently seeking candidates based in Louisiana, Alabama, or in the Belmont/Houston, Texas area(s). What You'll Do: * Establishes long-term mutually beneficial relationships with Franchisees and provides support and consulting for store functions such as merchandising layout, food programs, vendor relations and community involvement to drive RPI and Franchisee profitability and operations. * Maximizes RPI and Franchisee profitability in the area and is responsible for performing regular store visits, tracking gasoline volume and partnering with fuel pricing, and assessing various metrics and trends via Power Bi and other dashboards. * Encompass the ability to evaluate and recommend capital and operational improvements. * Responsible for quality store visits ensuring that the RaceWay brand standards are being implemented and followed. * Assists in recruiting and staffing of top talent for Franchisee positions at the retail locations. Supports all steps of the selection process including screening, interviewing, and communicating offers to qualified candidates. * Serves as a point of contact for escalated issues related to store operations. * Teams with Franchise Sales, RaceWay Support, Store Support, and RaceWay Inventory Accounting departments to verify contracts, leases, and service agreements are in line with company and legal regulations. * Supports operational program implementations and objectives within the region. * Analyzes and provides feedback on Franchisee and company financial statements, sales/activity reports, or other performance data to measure productivity and goal achievement. * Maintains/Understands an overall knowledge of direct/indirect current trends and market competition. * Possesses a self-starter attitude and exceptional oral/written communication and presentation skills in order to continuously improve efficiencies in a designated area. What We're Looking For: * 3+ years experience in an operational or retail environment required: Multi-unit is a plus Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer. Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer. The Regional End-User Services Manager leads IT support and end-user computing services across North America, including sites in Atlanta, New York, Waterloo (Canada), San Ramon, and remote employees. This role ensures reliable, efficient, and customer-focused IT experiences by overseeing regional field support teams and endpoint management operations. The manager drives service improvements, standardizes processes, and aligns regional operations with global End-User Services and IT strategies. Responsibilities: Service Delivery Management • Oversee regional IT support operations (on-site and remote). • Ensure SLAs and KPIs are consistently met or exceeded. • Partner with global IT teams to deploy enterprise standards, tools, and policies. Leadership & People Management • Manage and develop IT support engineers and team leads across multiple sites. • Foster a culture of accountability, collaboration, and continuous improvement. • Coordinate staffing, training, and performance management for regional teams. Operational Excellence • Drive adoption of ITIL-based best practices for incident, request, and problem management. • Lead regional projects (hardware refreshes, software rollouts, M365 or ServiceNow transitions). • Maintain accurate asset inventories and oversee lifecycle management of devices. Customer Experience & Communication • Serve as the primary point of contact for IT service delivery in the region. • Build strong relationships with business leaders to understand technology needs. • Provide regular reporting on service performance, trends, and improvement plans. Continuous Improvement & Innovation • Identify opportunities to automate or streamline support processes. • Collaborate with cybersecurity, infrastructure, and application teams to enhance security and productivity. • Contribute to the global IT roadmap and participate in cross-regional governance forums. Qualifications and Experience: Education & Experience • Bachelor's degree in Information Technology, Computer Science, or related field. • 7+ years in IT service delivery or end-user support roles. • 3+ years in managerial or regional leadership capacity. • Experience supporting hybrid work environments with onshore and offshore resources. Technical Skills • Strong understanding of ITIL framework and service management tools (e.g., ServiceNow). • Knowledge of Windows, mac OS, and mobile device management (MDM) platforms. • Familiarity with enterprise collaboration tools (M365, Teams). • Exposure to endpoint security, automation, and asset management systems. Soft Skills • Excellent leadership, communication, and stakeholder management abilities. • Data-driven approach to performance management and service improvement. • Strong problem-solving and decision-making skills under pressure. Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.

Job DescriptionDescription: Mission Rock Residential is seeking an outstanding Regional Maintenance Manager for a growing Region. As the Regional Maintenance Manager you will manage capital projects work with the Regional Manager overseeing the property Maintenance Managers in the assigned region to ensure training of the maintenance teams is conducted in accordance with the Policies and Procedures. Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways-including team member training, support, and career pathing-and believe that, by doing so, we can positively impact our resident and team member experience. Are you ready to make an impact? Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan! Career advancement and learning opportunities Bonus opportunity 13 paid holidays, including a Personal Wellness Day & Volunteer Day Accrue ten days (80 hours) of sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!* Housing discount opportunity 401(k) with company match Medical, Dental, and Vision insurance plans Employer-sponsored short-term & long-term disability plans Company-paid life insurance Health savings account with employer contribution Flexible spending account Voluntary benefits Employee Assistance Program (EAP) *Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements. The day-to-day: A large part of this position is the oversight of assets that involve the management of capital projects, five-year capital plans, developing scopes of work, managing vendor (supplier) relations and analyzing properties with respect to capital needs, budgeting and maintenance. You will also be responsible for guidance of on-site maintenance. Obtain bids, create contracts and verify contractor insurance certificates to ensure they meet the requirements set forth by owners and management Manage over $8,000,000.00 in capital projects including but not limited to overall tracking and management of projects, owner meetings, scope of work development, and city and county official communications. Additionally, work with engineers/engineering firms, track and manage projects, handle contract negotiations and complete work approvals. Responsible for project budget as it relates to maintenance or capital improvements. Assess and recommend capital improvements with budget recommendations, implementing as necessary. Assess and recommend maintenance improvements with budget recommendations. Conducts annual maintenance inspections to company standards as necessary. Evaluate suppliers and their services on an annual basis based on quality, customer service and pricing. Lead on-site maintenance staff in the diagnosis of problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structure and appliance. Supports property and regional managers with associate training, coaching and discipline. Oversee company-sponsored training programs such as fair housing, safety, non-discrimination and harassment prevention. Schedule preventive and floating maintenance, if applicable. Perform other tasks as directed. Comply with all company policies and procedures including the Team Member Handbook and National Standards, as well as all applicable health and safety rules and regulations along with all applicable local, state and federal laws. This list is intended as a guideline of general responsibilities of the position and is not to be considered all-inclusive of responsibilities that may reasonably be required of you. Requirements: QUALIFICATIONS: Must have extensive knowledge about multi-family dwelling maintenance operations and systems. Strong written and verbal communication skills and a high level of organizational skills. Minimum requirements for this position are: 3 years + as a Regional Maintenance Manager or above 3 years + in multifamily communities 3 years + supervising multiple communities 3 years + supervising 15 employees or more. Language Skills: Ability to read and comprehend instructions, correspondence and memos. Ability to write communications, market studies, operating analyses and other forms of industry-standard correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the Company. Computer Skills: Strong computer and Microsoft office skills. Ability to create and modify advanced files in Microsoft Excel, Word and Power Point. Interpersonal Skills: Ability to understand and deal effectively with resident, vendor or personnel concerns or issues according to Company policy regardless of attitude, behavior or tone of the individual. Ability to motivate, discipline and train employees to maximize productivity. Reasoning Ability: Ability to apply common sense understanding to carry out detailed and or complex written or oral instructions. Ability to deal with one or more problems at a time involving one or more variables that are either known or unknown. ***Employment with Mission Rock Residential is contingent upon the successful completion of a background and drug test***