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Field technical representative vs sales representative

The differences between field technical representatives and sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field technical representative, becoming a sales representative takes usually requires 2-4 years. Additionally, a sales representative has an average salary of $56,591, which is higher than the $52,665 average annual salary of a field technical representative.

The top three skills for a field technical representative include customer service, technical support and customer satisfaction. The most important skills for a sales representative are sales process, product knowledge, and customer service.

Field technical representative vs sales representative overview

Field Technical RepresentativeSales Representative
Yearly salary$52,665$56,591
Hourly rate$25.32$27.21
Growth rate4%4%
Number of jobs200,868205,456
Job satisfaction-4.33
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 54%
Average age4747
Years of experience24

What does a field technical representative do?

Owning wide knowledge about an application, a field technical representative ensures that the customer knows how to use any application by providing technical support and solving issues if one arises. They also give advice on what application is best to use for a certain concern. They can also evaluate and give an honest review to further improve the application. They help companies install the application and apply every bit of enhancements incorporated in it to the best of their advantage.

What does a sales representative do?

Sales representatives primarily sell the company's products and services to businesses or organizations. They should be adept at closing out sales, negotiating, and providing customer service. They should be knowledgeable about the products or services of the manufacturer or producer they represent. They must also have strong analytical skills that would help them in coming up with cost-benefit analysis in assessing the current roster of clients and even prospective ones. Sales representatives should also be able to maintain good working relationships with all involved stakeholders, especially clients.

Field technical representative vs sales representative salary

Field technical representatives and sales representatives have different pay scales, as shown below.

Field Technical RepresentativeSales Representative
Average salary$52,665$56,591
Salary rangeBetween $35,000 And $77,000Between $33,000 And $94,000
Highest paying CityBattle Creek, MIBoston, MA
Highest paying stateMarylandMassachusetts
Best paying companyMSC SoftwareGoogle
Best paying industryTechnologyPharmaceutical

Differences between field technical representative and sales representative education

There are a few differences between a field technical representative and a sales representative in terms of educational background:

Field Technical RepresentativeSales Representative
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 54%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Field technical representative vs sales representative demographics

Here are the differences between field technical representatives' and sales representatives' demographics:

Field Technical RepresentativeSales Representative
Average age4747
Gender ratioMale, 75.3% Female, 24.7%Male, 58.1% Female, 41.9%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between field technical representative and sales representative duties and responsibilities

Field technical representative example responsibilities.

  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Update systems with new application and OS version.
  • Write, implement, and maintain SQL queries and reports.
  • Attend advanced training courses for PC OS and hardware troubleshooting.
  • Maintain the SQL database, track updates per version of server, and replace system files.
  • Handle a large volume of tech support issue via remote desktop and phone calls and performance of administrative functions.
  • Show more

Sales representative example responsibilities.

  • Manage prospective leads and existing accounts through a CRM platform to accurately forecast revenue and develop long-term business partnerships.
  • Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
  • Search for procurement contracts, attend trade shows, design flyers, postcards, etc.
  • Utilize POS sales software to maintain monetary sales information produce reports for organizational review.
  • Develop and maintain business relationships with businesses and policyholders using establish methods such as customer relationship management CRM.
  • Handle administrative and sales duties as Jr.
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Field technical representative vs sales representative skills

Common field technical representative skills
  • Customer Service, 20%
  • Technical Support, 19%
  • Customer Satisfaction, 9%
  • Product Knowledge, 6%
  • Technical Issues, 4%
  • Cooling Towers, 3%
Common sales representative skills
  • Sales Process, 9%
  • Product Knowledge, 9%
  • Customer Service, 7%
  • CRM, 6%
  • Business Development, 6%
  • Sales REP, 5%