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Floor manager vs front of house manager

The differences between floor managers and front of house managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a floor manager, becoming a front of house manager takes usually requires 2-4 years. Additionally, a floor manager has an average salary of $43,813, which is higher than the $41,163 average annual salary of a front of house manager.

The top three skills for a floor manager include customer service, cleanliness and pallets. The most important skills for a front of house manager are cleanliness, guest satisfaction, and wine.

Floor manager vs front of house manager overview

Floor ManagerFront Of House Manager
Yearly salary$43,813$41,163
Hourly rate$21.06$19.79
Growth rate6%10%
Number of jobs442,213221,210
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 55%
Average age4339
Years of experience64

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

What does a front of house manager do?

A front of house manager coordinates and supervises the front house team. Front of house managers make sure that every client receives a warm welcome. They see to it that all house services are performed smoothly. The scope of their duties and responsibilities may involve the recruitment of team members. They carry out administrative tasks in an organization or establishment such as a theater, concert hall, or restaurant. It is their job to handle the preparation and daily operations of these areas.

Floor manager vs front of house manager salary

Floor managers and front of house managers have different pay scales, as shown below.

Floor ManagerFront Of House Manager
Average salary$43,813$41,163
Salary rangeBetween $32,000 And $58,000Between $27,000 And $61,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyOil States InternationalCisco
Best paying industryTelecommunicationHospitality

Differences between floor manager and front of house manager education

There are a few differences between a floor manager and a front of house manager in terms of educational background:

Floor ManagerFront Of House Manager
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Delhi-

Floor manager vs front of house manager demographics

Here are the differences between floor managers' and front of house managers' demographics:

Floor ManagerFront Of House Manager
Average age4339
Gender ratioMale, 56.1% Female, 43.9%Male, 42.0% Female, 58.0%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 16.4% Asian, 8.3% White, 58.9% American Indian and Alaska Native, 0.6%
LGBT Percentage9%10%

Differences between floor manager and front of house manager duties and responsibilities

Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
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Front of house manager example responsibilities.

  • Plan and manage all windows design and implementations.
  • Manage a dedicate Linux web server; install new vhosts accounts including a cpanel via WHM software.
  • Manage the development of a hybrid Linux desktop deploy to an acquire company to aid in application integration.
  • Manage and full responsible for the daily operation of all bars outlet, main bar, and banquet bar service.
  • Manage all holiday reservations and seating including staffing of all cater events.
  • Manage daily operations of the front-of-the-house functions in the restaurant, including appearance, presentation, customer experience and professional leadership.
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Floor manager vs front of house manager skills

Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%
Common front of house manager skills
  • Cleanliness, 16%
  • Guest Satisfaction, 8%
  • Wine, 8%
  • Guest Service, 8%
  • POS, 7%
  • Customer Service, 6%