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The differences between floor managers and managers on duty can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a floor manager, becoming a manager on duty takes usually requires 2-4 years. Additionally, a floor manager has an average salary of $43,813, which is higher than the $37,423 average annual salary of a manager on duty.
The top three skills for a floor manager include customer service, cleanliness and pallets. The most important skills for a manager on duty are customer service, safety procedures, and payroll.
| Floor Manager | Manager On Duty | |
| Yearly salary | $43,813 | $37,423 |
| Hourly rate | $21.06 | $17.99 |
| Growth rate | 6% | 18% |
| Number of jobs | 442,213 | 318,375 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 51% |
| Average age | 43 | 46 |
| Years of experience | 6 | 4 |
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
A manager on duty's role is to oversee operations in a store or a particular department, ensuring efficient workflow and workforce performance. They mainly evaluate and delegate tasks among employees, arrange schedules, set goals and budget, handle issues and concerns, and impose disciplinary actions. Moreover, a manager on duty may also perform clerical tasks such as producing progress reports, processing paperwork, maintaining an inventory of supplies, reporting to supervisors, coordinating with other managers, and implementing the company's policies and standards.
Floor managers and managers on duty have different pay scales, as shown below.
| Floor Manager | Manager On Duty | |
| Average salary | $43,813 | $37,423 |
| Salary range | Between $32,000 And $58,000 | Between $26,000 And $52,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Maryland |
| Best paying company | Oil States International | Cisco |
| Best paying industry | Telecommunication | Retail |
There are a few differences between a floor manager and a manager on duty in terms of educational background:
| Floor Manager | Manager On Duty | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | University of Southern California |
Here are the differences between floor managers' and managers on duty' demographics:
| Floor Manager | Manager On Duty | |
| Average age | 43 | 46 |
| Gender ratio | Male, 56.1% Female, 43.9% | Male, 47.3% Female, 52.7% |
| Race ratio | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% | Black or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.5% Asian, 9.6% White, 63.9% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 9% | 11% |