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Floor manager vs manager on duty

The differences between floor managers and managers on duty can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a floor manager, becoming a manager on duty takes usually requires 2-4 years. Additionally, a floor manager has an average salary of $43,813, which is higher than the $37,423 average annual salary of a manager on duty.

The top three skills for a floor manager include customer service, cleanliness and pallets. The most important skills for a manager on duty are customer service, safety procedures, and payroll.

Floor manager vs manager on duty overview

Floor ManagerManager On Duty
Yearly salary$43,813$37,423
Hourly rate$21.06$17.99
Growth rate6%18%
Number of jobs442,213318,375
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 51%
Average age4346
Years of experience64

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

What does a manager on duty do?

A manager on duty's role is to oversee operations in a store or a particular department, ensuring efficient workflow and workforce performance. They mainly evaluate and delegate tasks among employees, arrange schedules, set goals and budget, handle issues and concerns, and impose disciplinary actions. Moreover, a manager on duty may also perform clerical tasks such as producing progress reports, processing paperwork, maintaining an inventory of supplies, reporting to supervisors, coordinating with other managers, and implementing the company's policies and standards.

Floor manager vs manager on duty salary

Floor managers and managers on duty have different pay scales, as shown below.

Floor ManagerManager On Duty
Average salary$43,813$37,423
Salary rangeBetween $32,000 And $58,000Between $26,000 And $52,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaMaryland
Best paying companyOil States InternationalCisco
Best paying industryTelecommunicationRetail

Differences between floor manager and manager on duty education

There are a few differences between a floor manager and a manager on duty in terms of educational background:

Floor ManagerManager On Duty
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiUniversity of Southern California

Floor manager vs manager on duty demographics

Here are the differences between floor managers' and managers on duty' demographics:

Floor ManagerManager On Duty
Average age4346
Gender ratioMale, 56.1% Female, 43.9%Male, 47.3% Female, 52.7%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%Black or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.5% Asian, 9.6% White, 63.9% American Indian and Alaska Native, 1.2%
LGBT Percentage9%11%

Differences between floor manager and manager on duty duties and responsibilities

Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
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Manager on duty example responsibilities.

  • Conduct daily sales presentations to prospective customers that lead to an establish model laud by company leadership.
  • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
  • Update computer POS program for menu changes, employee voids, banquets and specials.
  • Used POS software sales projections to challenge the sales associates to meet or exceed corporate sales goals.
  • Supervise five staff members in areas of work ethic, time management, safety practices and cleanliness.
  • Maintain high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
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Floor manager vs manager on duty skills

Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%
Common manager on duty skills
  • Customer Service, 19%
  • Safety Procedures, 11%
  • Payroll, 7%
  • CPR, 5%
  • Guest Service, 5%
  • Front Desk Operations, 4%