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Floor supervisor vs supervisor

The differences between floor supervisors and supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a floor supervisor, becoming a supervisor takes usually requires 1-2 years. Additionally, a supervisor has an average salary of $53,902, which is higher than the $27,963 average annual salary of a floor supervisor.

The top three skills for a floor supervisor include sales floor, keep management and product knowledge. The most important skills for a supervisor are customer service, safety procedures, and sales floor.

Floor supervisor vs supervisor overview

Floor SupervisorSupervisor
Yearly salary$27,963$53,902
Hourly rate$13.44$25.91
Growth rate--
Number of jobs321,113224,920
Job satisfaction-5
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 44%
Average age4346
Years of experience62

What does a floor supervisor do?

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

What does a supervisor do?

Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.

Floor supervisor vs supervisor salary

Floor supervisors and supervisors have different pay scales, as shown below.

Floor SupervisorSupervisor
Average salary$27,963$53,902
Salary rangeBetween $21,000 And $35,000Between $31,000 And $92,000
Highest paying CityRiverhead, NYNew York, NY
Highest paying stateNew YorkAlaska
Best paying companyAspen SnowmassReed Smith
Best paying industryManufacturingHealth Care

Differences between floor supervisor and supervisor education

There are a few differences between a floor supervisor and a supervisor in terms of educational background:

Floor SupervisorSupervisor
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiStanford University

Floor supervisor vs supervisor demographics

Here are the differences between floor supervisors' and supervisors' demographics:

Floor SupervisorSupervisor
Average age4346
Gender ratioMale, 48.8% Female, 51.2%Male, 55.8% Female, 44.2%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.9% White, 61.2% American Indian and Alaska Native, 0.7%Black or African American, 12.2% Unknown, 4.1% Hispanic or Latino, 19.0% Asian, 4.6% White, 59.5% American Indian and Alaska Native, 0.7%
LGBT Percentage9%6%

Differences between floor supervisor and supervisor duties and responsibilities

Floor supervisor example responsibilities.

  • Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
  • Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
  • Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.
  • Handle parking ticket transactions and complete daily business paperwork.
  • Regulate operations including cleanliness, organization, staffing and revenue requirements.
  • Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.
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Supervisor example responsibilities.

  • Lead continuous process improvement and six sigma teams to meet ISO 9001 and QS 9000 standards.
  • Manage and implement merchandising strategy for POS marketing and display inventory.
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Organize care with 6 CNAs.
  • Coordinate lifeguard duty schedule for all pools.
  • Maintain cleanliness throughout kitchen, coolers, and freezer areas.
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Floor supervisor vs supervisor skills

Common floor supervisor skills
  • Sales Floor, 17%
  • Keep Management, 15%
  • Product Knowledge, 9%
  • Store Management, 6%
  • Develop Proficiency, 4%
  • Inventory Management, 4%
Common supervisor skills
  • Customer Service, 11%
  • Safety Procedures, 9%
  • Sales Floor, 9%
  • POS, 9%
  • Direct Supervision, 9%
  • Payroll, 5%