Post job

General manager jobs in Hilo, HI

- 62 jobs
All
General Manager
Assistant General Manager
Restaurant Manager
Assistant Manager Of Operations
Store Manager
Operations Manager
Assistant Store Manager
Assistant Manager
  • Operations Manager

    Meadow Gold Dairies Hawaii, LLC

    General manager job in Hilo, HI

    Operations ManagerLocation:Job Description: We are seeking an experienced Operations Manager to oversee all aspects of our dairy processing facility, ensuring efficient and safe production of dairy and other products while maintaining quality and regulatory compliance. This role involves managing staff, optimizing processes, ensuring product quality, and adhering to safety and sanitation standards. Responsibilities: Manage day-to-day operations of our dairy manufacturing facility Ensure compliance with all quality assurance standards and regulations Develop and implement operational policies and procedures Hire, train, supervise and evaluate employees, fostering a positive and productive work environment Monitor production schedules and adjust as needed to meet demand Manage inventory levels and ensure timely delivery of products Collaborate with cross-functional teams to improve processes and efficiency Oversee maintenance of equipment and facilities Track and analyze plant performance metrics, develop and manage budgets and ensure profitability Oversee maintenance and repair of plant equipment, ensuring optimal performance with minimal downtime Skills: Bachelor's degree in Dairy or Food Science or related field preferred Strong background in dairy/food manufacturing Knowledge of quality assurance principles and practices Excellent leadership, communication and people skills Ability to analyze data and make informed decisions Experience with inventory management and production planning Problem-solving skills and attention to detail Flexible and adaptable Benefits: May elect fully paid Medical, Dental, and Vision for employees and their families Health Care Flexible Spending Account Dependent Care Flexible Spending Account Paid Time Off Since 1897, Meadow Gold has been providing the families of Hawaii with wholesome, local, and nutritious food and beverage products. At Meadow Gold, we are committed to investing in and giving back to our local communities through deep-rooted community partnerships. By joining Meadow Gold, you will be essential to delivering our mission and helping us continue our legacy. Meadow Gold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law. Pay Range: $85,000 - $105,000 per year
    $85k-105k yearly 20d ago
  • HaLani General Manager

    Auberge Resorts 4.2company rating

    General manager job in Waimea, HI

    Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning "mountain reaching heaven" - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base annual salary range for this position is $80k - $110k. Join our team as HaLani General Manager and become one of the authors of our story. As part of the Auberge family, you will be responsible for creating exceptional memories for our guests. He or she will effectively lead a team of professionals to provide attention to guests' individual preferences and requests. The ideal candidate is engaging, energetic, and will have a natural entrepreneurial spirit. * Lead and develop a high-performing team, overseeing hiring, training, and performance management to ensure exceptional guest experiences. * Drive guest satisfaction by maintaining superior service standards, addressing concerns promptly, and continuously improving food and beverage offerings. * Manage all aspects of restaurant operations, including menu planning with the Restaurant Chef, inventory control, and supply chain management to optimize efficiency and profitability. * Ensure compliance with company policies, safety regulations, and industry standards while fostering an entrepreneurial spirit within the team. * Develop and implement strategic business plans to increase revenue, control costs, and maximize profitability while maintaining the highest quality standards. * Oversee financial operations, including budgeting, forecasting, and analyzing financial reports to make data-driven decisions for improving restaurant performance. * Cultivate and maintain strong relationships with vendors, suppliers, and community partners to enhance the restaurant's reputation and support local initiatives. * Implement and monitor marketing strategies to increase brand awareness, attract new customers, and retain existing patrons through loyalty programs and special promotions. Qualifications Education: * Bachelor's Degree and any other combination of education, training, or experience that provides the required knowledge, skills, and abilities. Experience: * OpenTable experience. * Three years of experience in a related setting. * F&B leadership with Mediterranean-style cuisine. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $80k-110k yearly 8d ago
  • Restaurant Assistant General Manager

    Gecko Hospitality

    General manager job in Waikoloa Village, HI

    Assistant General Manager Upscale Casual - Industry Professional We are in search of an Assistant General Manager who will always strive to meet and exceed expectations for our guests and our team members daily. To become the Assistant General Manager of this upscale casual establishment, apply today for our location in Waikoloa, HI. We employ competitive hospitality professionals, expect to win, and can build sales. We are an excellent company for talented Restaurant Manager professionals to make their mark! Don't miss this fresh, exciting, and rewarding career opportunity as an Assistant General Manager in Waikoloa, HI. Title of Position: Assistant General Manager Compensation: $75k to $95k plus 15% annual bonus Job Description: The Assistant General Manager sets the standard for service expectations by overseeing every aspect of the guest experience from start to finish, positively coaching and counseling staff to achieve the highest quality of service in all areas of the restaurant. The Assistant General Manager must demonstrate skill and care when selecting, scheduling, training, developing, mentoring, and managing team members. As an Assistant General Manager, you will spend more than 50% of your time performing managerial duties and must exercise independent judgment and discretion on matters of conflict in the restaurant. Benefits: · Competitive Compensation · Insurance Benefits · 401(K) · Paid Time Off · Thorough and Ongoing Training Qualifications: · The Assistant General Manager should possess 3+ years of high-volume restaurant management experience · The Assistant General Manager should have a passion for developing and mentoring people · The Assistant General Manager should have a track record of achieving financial results · The Assistant General Managershould have a high degree of honesty, integrity, and a guest-oriented philosophy · The Assistant General Manager should have open availability
    $75k-95k yearly 4d ago
  • Assistant Operations Manager - Resort Cleaning - Waikoloa

    Koa Maintenance & Cleaning 4.2company rating

    General manager job in Waikoloa Village, HI

    Assistant Operations Manager - Resort Cleaning, Waikoloa In-state applicants ONLY, Housekeeping Experience a MUST This Isn't a Shift. It's a Night Watch. While the island sleeps, you lead. If the quiet hours don't calm you but focus you - if you thrive when the world goes still and systems have to run flawlessly - keep reading. But fair warning: this role isn't for clock-watchers or comfort seekers. It's for the few who know that excellence doesn't rest - and neither do they. We Don't Hire Supervisors. We Forge Night Commanders. We're not looking for someone to “cover the overnight.” We want a leader who owns it - someone who runs their shift like a mission, keeps standards sharp, and ensures every corner of the property looks as good at 2 a.m. as it does at sunrise. You'll lead teams that keep high-profile facilities spotless, safe, and operational through the night. You'll be inspecting, coaching, cleaning, adjusting schedules, managing supplies, and making sure the morning team walks into perfection. What You'll Own Lead from the front. If something's off, you fix it - not wait for daylight. Train, coach, and correct. Build disciplined teams who take pride in results. Inspect relentlessly. Every floor, every hallway, every detail - your eyes don't miss. Run your shift like a command post. Schedules, labor costs, supplies, and safety - you control it all. Stay mission-ready. Handle reports, walkthroughs, and client updates without missing a beat. Be hands-on. When the work piles up, you roll up your sleeves. Always. Minimum Battle-Tested Requirements 5+ years leading teams of 25+ people in operations, facilities, or janitorial environments. 4+ years managing large properties or multi-site facilities preferred. Master of cleaning systems, safety protocols, SDS, and equipment care. Can't stand inefficiency. You see problems before others notice them. Comfortable with overnight hours - because this is when the real work happens. Can lift 50 lbs., climb stairs, and work in all indoor/outdoor conditions. Solid Microsoft Office skills. Clear, sharp, organized. Zero tolerance for excuses, laziness, or “good enough.” Bonus Points If You… Have experience with resort or multi-property operations. Know how to lead with authority and earn respect. See “clean” not as a task - but as a standard of excellence. What You'll Get Starting at $55k annually, depending on experience and results. Health, dental, vision, PTO. A culture built on grit, pride, and high performance - not politics. Ready to Own the Night? This isn't a role for someone who needs supervision or wants a quiet night. This is for the ones who make the night run - the ones who know that leadership isn't about the spotlight, but the standard you enforce when no one's watching. If that's you, step up. Apply now. Show us your results - not your excuses.
    $55k yearly 60d+ ago
  • General Manager

    Victra-Verizon Wireless Premium Retailer

    General manager job in Hilo, HI

    Job Description General Manager You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction. Building, developing, and mentoring your sales team. Working through teams to teach, coach and follow our sales process with Every Guest Every Time Attracting and retaining top caliber employees. Brand advocate for Victra Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives. Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store. Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully. Developing and implementing sales tools and initiatives. Maintaining the performance of your store by running retail inventory compliance. Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports. Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base. Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions. Owning all guest escalations and providing a timely resolution. Clearly communicating company objectives and priorities to team members and providing timely follow up. Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs. Here's what we can offer you in exchange for your world-class work: Paid Training Premium Health, Dental, and Vision Insurance Paid Maternity Leave 401K Match Tuition Reimbursement 50% off Verizon Service VNation Disaster Relief Referral Bonus Frequent Contests Career Advancement Opportunities Compensation Base Pay: $43,888.00 Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $83216 per year per year for this role. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering. You will need to have: 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role Management experience in a commissions-based sales environment. Proven track record of achieving challenging team and individual sales goals. Balanced multiple opposing priorities in a multifaceted environment. Set goals, evaluated performance, and developed a high performing team. Basic interview skills and enhanced staffing knowledge. High school diploma or GED. One or more years of customer service, preferably in a retail or sales environment. Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods. At least 18 years of age Legally authorized to work in the United States Physical Requirements Ability to lift ten pounds. Ability to stand for long periods of time Training Requirements All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
    $43.9k-83.2k yearly 19d ago
  • Assistant Manager, Operations | Kings Shop Pop Up I Big Island

    Lululemon Athletica Inc.

    General manager job in Waikoloa Village, HI

    State/Province/City: Hawaii City: Waikoloa Business Unit: Store Time Type: Full-time Back Apply Share * Facebook * X * Email Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant Managers, Operations manage business enablers (including financial, profit and loss [P&L], budget, expenses, and cash) and ensure inventory, supplies, vendor relationships, technology, and facilities are maintained and maximized. They are responsible for writing the store's weekly schedule and accomplishing people-related administrative activities (including completing payroll and other documentation). Assistant Managers, Operations also execute company-driven operations-focused projects and initiatives at the store level. Core Responsibilities of the Job Operations, Product, and Strategy * Implement the Store Manager's Operations vision for the store and cascade to team members. * Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations. * Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests. * Review, monitor, and partner with Store Manager to manage the budget and other business data and metrics (e.g., P&L statement, expenses) and inform planning processes (e.g., quarterly business review and sales planning). * Provide retail floor leadership to team members, including planning retail floor coverage and making decisions to maintain efficiency and effectiveness of retail floor operations. * Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries. * Execute company-level operations-focused directives, projects, and initiatives (e.g., from the SSC). * Understand and adhere to people safety policies and procedures to maintain a safe work environment. * Perform work in accordance with applicable policies, procedures, and laws or regulations. Leadership and People * Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. * Perform administrative actions to support team members, including completing payroll, approving vacation and time off requests, approving shift swaps, and other documentation according to policies and procedures. * Inform people managers of projected team growth needs to support the building of a strong and diverse team based on operational trends and results. * Establish supportive and productive relationships with all team members, focusing on personal and professional development. Guest Experience and Community * Facilitate a seamless end-to-end guest experience by monitoring the incorporation of omnichannel programs (e.g., in-store guest transactions, buy online pickup in store, phone sales, and ship from store). * Collaborate with team members to ensure an optimal guest experience that values guests' time and supports store operations. * Resolve guest feedback and address issues, including guest escalations and urgent requests, helping to "make it right" for guests. Budget Responsibility * Accountable for delegated aspects of controllable budget and labor hours People Management * Leadership role indirectly responsible for subset of store employees as delegated by Store Manager What We Look For * Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences * Integrity: Behaves in an honest, fair, and ethical manner * Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks * Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work * Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives * Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions * Strategic Thinking: Considers the lasting implications of decisions; sets a plan and makes decisions aligned with company strategy, vision, and values * Business Acumen: Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches) * Interactive Communication: Conveys information effectively and understands information shared while interacting with others Job Requirements Eligibility * Must be legally authorized to work in the country in which the store is located * Must have the ability to travel to assigned store with reliable transportation methods Schedule/Availability * Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays Experience * 1 year experience managing business operations and administration, including experience with scheduling and management of designated labor hours and managing projects or processes Job Assets (i.e., nice to have; not required) * Education: High school diploma, GED, or equivalent * Education: Bachelor's degree or equivalent * Experience: 1 year retail or sales specific management experience Work Context (e.g., environment, interactions, physical) * Work occurs in an environment with bright lights and loud music * Work is accomplished as part of a team and also independently * Work may involve managing conflict or mediating problems between others or deescalating guest issues * Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships * Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually * Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour) * Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) Compensation & Benefits Package Base Pay Range: $35.88 - $48.54/hour, subject to minimum wage in the location Target Bonus: 25% Total Target Base Pay Range: $44.85 - $60.68/hour lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position may be eligible for our competitive bonus program and equity offerings, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: * Extended health and dental benefits, and mental health plans * Paid time off * Savings and retirement plan matching * Generous employee discount * Fitness & yoga classes * Parenthood top-up * Extensive catalog of development course offerings * People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
    $35.9-48.5 hourly 2d ago
  • Marlin Bar Assistant General Manager

    Tommy Bahama

    General manager job in Waikoloa Village, HI

    Please click here to review our Applicant Privacy Policy. LIVE THE ISLAND LIFE In 2016, we launched our first Marlin Bar in Coconut Point, Florida as a laid back space where locals and travelers could gather casually over food and drink. Two years later, a second oasis opened its doors in the mecca of mid-century modernism: Palm Springs, California. Since our guests are asking us for more, we are adding several throughout the United States over the next few years (and beyond). The Marlin Bar is the perfect spot to shop, enjoy frozen cocktails, light fare with friends & family where friendly service and casual vibe are always the catch of the day. SET THE COURSE The Marlin Bar is a relaxed refuge where guests can unwind with a cocktail, light fare, and warm hospitality. Assisting with the responsibility for the location with the purpose of leading the Marlin Bar team. Lead by example through motivation, support, and communication with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests. Manages the location when the General Manager is unavailable or working on projects or assignments that limit day to day operational oversight. BE THE ISLAND GUIDE * Lead, develop, and mentor the Marlin Bar team by creating a learning focused environment that supports service excellence, teamwork, and internal career growth. * Thoughtfully hire, onboard, train, and coach team members. Set clear expectations, provide regular feedback, and support performance management to minimize turnover and build bench strength. * Maintain appropriate staffing levels and support proactive recruiting strategies. * Foster open, authentic communication with the team, General Manager, and Food and Beverage leadership partners. * Oversee daily restaurant operations including food and beverage production, inventory and ordering, storage and rotation, recipe adherence, plate presentation, and service time standards. * Cross train employees across key Marlin Bar functions such as food service, drink service, busing, and serving. * Ensure all safety, cleanliness, and sanitation standards are met through proper supervision, training, and adherence to agency guidelines. * Manage restaurant expenses and support budgetary compliance. Identify opportunities to improve productivity and streamline processes in partnership with the General Manager and Regional Manager. * Maintain the overall upkeep and presentation of the Marlin Bar in alignment with Tommy Bahama culture and hospitality standards. * Reconcile vendor invoices, code appropriately, obtain authorization, and submit to AP for timely payment. * Accurately complete operational paperwork including guest receipts and bank deposits. * Support the General Manager with career development strategies for team members and participate in Manager on Duty responsibilities as needed. * Perform other duties as required to support the success of the business. ESSENTIALS FOR LIFE IN PARADISE * Generally 8 or more years hospitality experience * At least 2 years of management team supervision * Strong experience in hospitality and food and beverage leadership highly desired * Computer based skills including Windows, Microsoft Office, Point of Sale systems, Internet and Outlook * Basic math skills ESSENTIAL PHYSICAL REQUIREMENTS * Lift and move up to approximately 50 pounds frequently * Bending, stooping, and kneeling required frequently * Climbing ladders occasionally * Routine standing for duration of shift up to 8 hours * Possible travel for training and assisting at other Tommy Bahama locations * Ability to work varied hours and days including nights, weekends, and holidays as needed Multiple factors will vary the applicable rate of pay for this role, including an individual's experience, knowledge, and skillset, as well as work location and available budget. Pay Range: 80,000.00 - 105,000.00 USD Annual Mahalo (thank you) for your interest in Tommy Bahama! Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Mahalo (thank you) for your interest in Tommy Bahama! Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
    $48k-63k yearly est. Auto-Apply 30d ago
  • General Manager

    Victra 4.0company rating

    General manager job in Hilo, HI

    You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction. * Building, developing, and mentoring your sales team. * Working through teams to teach, coach and follow our sales process with Every Guest Every Time * Attracting and retaining top caliber employees. * Brand advocate for Victra * Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives. * Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store. * Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully. * Developing and implementing sales tools and initiatives. * Maintaining the performance of your store by running retail inventory compliance. * Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports. * Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base. * Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions. * Owning all guest escalations and providing a timely resolution. * Clearly communicating company objectives and priorities to team members and providing timely follow up. * Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs. Here's what we can offer you in exchange for your world-class work: * Paid Training * Premium Health, Dental, and Vision Insurance * Paid Maternity Leave * 401K Match * Tuition Reimbursement * 50% off Verizon Service * VNation Disaster Relief * Referral Bonus * Frequent Contests * Career Advancement Opportunities Compensation Base Pay: $43,888.00 Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $83216 per year for this role. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering. You will need to have: * 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role * Management experience in a commissions-based sales environment. * Proven track record of achieving challenging team and individual sales goals. * Balanced multiple opposing priorities in a multifaceted environment. * Set goals, evaluated performance, and developed a high performing team. * Basic interview skills and enhanced staffing knowledge. * High school diploma or GED. * One or more years of customer service, preferably in a retail or sales environment. * Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods. * At least 18 years of age * Legally authorized to work in the United States Physical Requirements * Ability to lift ten pounds. * Ability to stand for long periods of time Training Requirements All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
    $43.9k-83.2k yearly 17d ago
  • HaLani General Manager

    Mauna Lani 3.9company rating

    General manager job in Waimea, HI

    Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base annual salary range for this position is $80k - $110k. Join our team as HaLani General Manager and become one of the authors of our story. As part of the Auberge family, you will be responsible for creating exceptional memories for our guests. He or she will effectively lead a team of professionals to provide attention to guests' individual preferences and requests. The ideal candidate is engaging, energetic, and will have a natural entrepreneurial spirit. Lead and develop a high-performing team, overseeing hiring, training, and performance management to ensure exceptional guest experiences. Drive guest satisfaction by maintaining superior service standards, addressing concerns promptly, and continuously improving food and beverage offerings. Manage all aspects of restaurant operations, including menu planning with the Restaurant Chef, inventory control, and supply chain management to optimize efficiency and profitability. Ensure compliance with company policies, safety regulations, and industry standards while fostering an entrepreneurial spirit within the team. Develop and implement strategic business plans to increase revenue, control costs, and maximize profitability while maintaining the highest quality standards. Oversee financial operations, including budgeting, forecasting, and analyzing financial reports to make data-driven decisions for improving restaurant performance. Cultivate and maintain strong relationships with vendors, suppliers, and community partners to enhance the restaurant's reputation and support local initiatives. Implement and monitor marketing strategies to increase brand awareness, attract new customers, and retain existing patrons through loyalty programs and special promotions. Qualifications Education: Bachelor's Degree and any other combination of education, training, or experience that provides the required knowledge, skills, and abilities. Experience: OpenTable experience. Three years of experience in a related setting. F&B leadership with Mediterranean-style cuisine. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $80k-110k yearly 8d ago
  • F&B Restaurant Manager

    Highway West Vacations

    General manager job in Volcano, HI

    Job Title: Restaurant Manager Company: Highway West Vacations Status: Full-Time, Non-Exempt Supervisor: Area General Manager About Us At Kilauea Lodge, we believe dining out should be more than just a meal-it should be an experience that delights all your senses. We're a culinary home that values warmth, exceptional service, and smart, sustainable ways of working. We're looking for a warm, forward-looking leader who is passionate about people, dedicated to quality, and excited to help our team grow together. Position Summary The Restaurant Manager is responsible for the overall operations of the restaurant, working in conjuntion with the Chef de Cusine & Operations Manager, ensuring high standards of food quality, customer service, and compliance with all health and safety regulations. This role requires a leader with a strong floor presence who champions a positive work environment, develops internal talent, and leverages data and innovation to enhance profitability and guest satisfaction. Key Duties & Responsibilities Leadership & Culture: Inspire, motivate, & educate employees to achieve high performance while treating all team members with care and respect. Foster an inclusive and high-performance culture. Operational Excellence: Oversee & participates in daily operations, ensuring exceptional service standards are consistently met. Manage stock control, work with suppliers, and ensure compliance with licensing and hygiene rules. Talent Development: Actively participate in the recruitment, training, and development of all restaurant staff. Identify and mentor internal candidates for promotion to the next level. Financial Performance: Utilize management information tools to analyze operational and financial data. Focus efforts on increasing restaurant sales and profitability while monitoring costs to adhere to budgets. Innovation: Embrace versatility and a willingness to work within constantly changing priorities with enthusiasm, leveraging new technologies (POS systems, inventory control) to improve efficiency. Qualifications & Experience Minimum of 5/8 years of restaurant management experience, with increasing levels of responsibility. Practical experience with managing a team up to 35. Strong leadership, motivational, and interpersonal skills. Excellent decision-making, communication (verbal and written), and time management abilities. Strong knowledge of food production processes, inventory control systems, and restaurant safety policies. Ability to work a minimum of 50 hours per week, lunch and dinner, including weekends and holidays, as business needs demand. This role involves active participation in daily operations. Integrity and ethical behavior in all areas. Candidates must be available for in-person interviews in Hawaii Benefits We offer a competitive compensation package, which may include: Competitive Salary $60k to $70k per year, depending on experience. Quarterly bonus potential. Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts! 401(k) with matching for eligible employees Employee meal & room discounts. How to Apply If you are a self-starter with a passion for the food and restaurant industry, apply today. Please submit your resume and a cover letter detailing your progressive leadership style and experience via the the link. HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #HWV1
    $60k-70k yearly 6d ago
  • STORE MANAGER BAYFRONT (Hilo-Big Island) %2453K - %2455K/yr doe, Up to %245,000 Sign-on Bonus doe, Up to 20% of annual salary in Bonus, HMSA, Vacation, and more

    Aloha Petroleum

    General manager job in Hilo, HI

    At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage. PRIMARY PURPOSE: Oversees the daily operations and is responsible for the store's profitability, staffing, expense control, inventory levels and shortage control. ESSENTIAL DUTIES/FUNCTIONS: ● Oversees all daily store operations. ● Ensures maximum dollar sales volume and profits are achieved by effectively controlling all facets of store operations. ● Ensures compliancy of all government regulations, laws, and company policies and procedures. ● Conducts employment interviews on viable applicants. ● Ensures completion of the “New Hire Packet” upon the job offer, prior to attending the training sessions. ● Trains, supervises, evaluates and disciplines all staff as required. ● Ensures company standards are met by providing quality customer service in a prompt and courteous manner. ● Communicates needs, problems, concerns with supervisor as needed. Daily Duties: ● Assists in servicing customers and their needs. ● Completes and processes the store's daily paperwork as required. ● Ensures proper security and safety standards are met in handling company documents, money, and property (i.e., cash handling, banking). ● Conducts inventory and orders appropriate quantities of merchandise. ● Receives and processes merchandise in a timely manner. ● Stocks and merchandises inventory as required. ● Survey the premises (inside/outside) to ensure appearance, security and safety standards are met. ● Ensures proper store staff coverage. ● Trains and coaches store staff. ● Conducts daily competitor fuel price surveys, and communicates prices to Corporate as directed. Periodic Duties: ● Completes weekly scheduling of staff to ensure proper store staff coverage ● Completes and submits payroll on a bi-weekly schedule. ● Attends quarterly manager's meetings ● Conducts monthly store meetings Occasional Duties: ● Completes price changes as required. ● Covers shifts as required. ● Completes employee evaluations as required and submits to the Area Supervisor. ● Conducts employee evaluations upon supervisor's approval ● Consults supervisor on handling employees' problems ● Disciplines, counsels and completes written documentation on employees as required. ● Assist other stores as assigned. ● Perform other duties as assigned. QUALIFICATION REQUIREMENTS: Skills/Knowledge: ● Requires mathematical ability for proper cash handling and to process daily paperwork. ● Ability to supervise, counsel, motivate, and train others ● Ability to prioritize and coordinate work duties and assignments ● Skilled in providing prompt, friendly and quality customer service ● Skilled in controlling inventory ● Skilled in problem solving Education/Training: ● High School Diploma or equivalent. ● Successfully completes Sales Associates Training Class ● Valid driver's license required ● Attend seminars as assigned ● On the job computer training. Experience: ● 2- 5 years experience in a managerial capacity ● 2 -5 years experience in cash handling ● 2 -5 years experience in supervisory skills WORKING CONDITIONS: ● Works indoors under regular store conditions. ● Works outdoors under regular weather conditions as needed. Equipment use: ● Daily use of a computer, calculator, safe, file cabinets, VCR, cash register, coffee maker, roller-grill, cappuccino machine, microwave oven, upright steamer, nacho machine, food warmer, pricing gun, overhead cigarette racks, cigarette locker and use of personal vehicle. ● Regular hooking up of C02 soda fountain air pressure dispenser tank, and BIBS Bag-In- A-Box Syrup dispensers. Work Hours: ● Sunday-Saturday availability ● Scheduled to work a minimum of 5 days and 40 hrs per week; all additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts. ● Extended hours as necessary ● On-call to work varied work shifts (i.e. day, night, swing, or graveyard) as necessary ● On- call 24-hours/day for emergency MENTAL DEMANDS: ● Continuously requires attention to detail, concentration, and alertness. ● Frequently requires use of mathematical skills. ● Good judgment and the ability to make appropriate decisions with minimal lead time, to ensure store operations (in relation to customers, staff, vendors, etc.) run smoothly. ● Analyze financial reports and data, and make decisions based on the data to improve store operations and performance. PHYSICAL DEMANDS: ● Continuous fingering in cashiering, use of computer and calculator, use of corrected vision and wide field of vision. ● Frequent standing, reaching and handling. ● Occasional sitting, stooping, kneeling, crouching, crawling, walking use of eye-hand-foot coordination, depth perception, pushing, pulling, lifting and carrying up to 50 lbs. of merchandise cartons. ● Seldom requires climbing, balancing, running, use of color vision and visiting/working at other sites COMMUNICATION DEMANDS: ● Continually talks to co-workers and supervises others. ● Frequently talks to customers/clients and talks to outside trade persons/vendors. ● Occasionally talks on the telephone, meets requests of co-workers, customers, vendors, trains, gives instructions and receives instructions. ● Responsible for proper applicant hiring process at store location. ● Coaches employees and uses progressive counseling process as indicated. ● Regularly talks on the telephone, writes/composes written language and reads. REPORTS TO: Report directly to the Area Supervisor and works under the general supervision of the General Manager of Company Operated Stores. Equal Opportunity Employer/Minority/Female/Disabled/Veteran The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER\: The above statements, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    $41k-66k yearly est. Auto-Apply 60d+ ago
  • Cricket Wireless Retail Store Manager

    Wireless Revolution LLC

    General manager job in Hilo, HI

    Job Description Want to join a dynamic wireless company where your ideas and talents really matter? At Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling. Every day, our Store Managers run all aspects of our retail business including, but not limited to, on the floor sales, business operations, outside marketing, customer service and retention, employee training and development, inventory management. Our Retail Store Managers: Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation Assume direct responsibility for all day-to-day store operations Coach and develop retail staff Participate in the staffing process for the store, including hiring and performance management Promote positive customer experience through modeling great customer service and handling escalations Demonstrate solid technical competence for all products and services sold Engage in community activities and business development opportunities Own store issues, proactively identify challenges and create improvement plans Desired Qualifications: Two years proven retail sales experience (interactive sales process, commissioned sales) Two years of experience in selecting, managing and developing employees (proven leadership skills) Pre-Employment background check required
    $41k-66k yearly est. 3d ago
  • Restaurant Manager, Orchid Court Breakfast

    Accorhotel

    General manager job in Waimea, HI

    Explore limitless possibilities, dreams and adventures on Hawai'i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai'i's heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive. Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i's warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor. Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i. What is in it for you: Premium preferred provider medical/drug/vision benefits at competitive prices. We put you first & value you with employer paid coverage for group life and accidental insurance coverage (1x annual salary) + Coverage is available for your ‘ohana!* We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program. Don't just live in the moment - own your moment with 15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately* Incentive Bonuses are available to inspire creativity & dedication to deliver exceptional experiences. We go the extra mile by offering 50% discounts at hotel restaurants, 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls. We are globetrotters taking advantage of our Travel Program with unlimited employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)* Complimentary food & beverage on property Job Description Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Restaurant Manager, you will strategically lead the Food & Beverage team to take guest satisfaction to the next level. Orchid Court offers hearty breakfast options and an extensive island buffet. Guests can grab a cappuccino at the Orchid Court bar or take their time over our mouthwatering breakfast buffet, featuring a made-to-order omelet station, classic dishes, Hawaiian go-tos, fresh pastries and seasonal fresh fruit. Your Role: Where Leadership Meets Culinary Passion: Interact positively with customers, promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties establishing a culture of empowerment amongst the team. Elevate revenue streams by innovating promotions, private dining experiences, and beverage program offerings. Drive profitability through strategic inventory control, cost-saving initiatives, and dynamic scheduling. Maintain communication with all departments to ensure customer services are met. Develops team spirit and motivation by creating a good working atmosphere. Conducts annual performance appraisals and sets targets for the team. Prepares the training plans in conjunction with the managers under his/her responsibility and follows them up, inspiring and developing a team that takes pride in precision and hospitality. Drives and understands luxury service delivery Helps employees improve their skills and provides support for career development. Live and Breathe Accor Brand and Service Standards. Upon employment, required to fully comply with Fairmont rules and regulations for the safe and effective operation of the hotel's facilities. Continuously move throughout the restaurant and kitchen areas to Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to Follow Food & Beverage policies, procedures and service standards Foster divisional thinking Qualifications Your experience and skills include: Experience: 3+ years in food & beverage leadership, preferably in luxury hotels or restaurants. Strong leadership, interpersonal and training skills Ability to focus attention on department needs, remaining calm and courteous at all times Good communication and customer contact skills Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Ability to work well in stressful & high-pressure situations, thriving under pressure with a solutions-oriented mindset. Ability to work cohesively and collaboratively as part of a team Detailed & service oriented with an eye for detail to be self-motivated and energetic. Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance) Additional certification(s) in Food & Beverage will be an advantage Passion: A genuine love for hospitality and creating personalized guest experiences. Additional Information Salary Range: $78,000 - $88,000 USD Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization. Your team and working environment: Come join the energetic and creative Food & Beverage 'Ohana at the Fairmont Orchid. We work together as a dynamic team to drive guest satisfaction and brand reputation! Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership Program. An exciting future awaits! Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #LI-KK2 #AlohaOrchid
    $78k-88k yearly 55d ago
  • Foh-T - Hi

    Genki Sushi USA

    General manager job in Hilo, HI

    Primary Job Function: Under the direction of the Dual-6 and/or Store Manager T-4, the FOH-T position is considered an entry-level Trainee. The incumbent is given specific and detailed instructions on the tasks to be performed, the procedures to be followed, and how the finished work will be submitted. Work assignments are clear-cut, routine, selected, and designed to develop the employee for career progression. The goal for this incumbent is to learn and become competent in all duty stations within a 90-day probationary period. General Duties: Complies with all company policies and procedures, updates, changes, and/or new material, policies, and/or procedures Genki Sushi USA, Inc. set forth. Required to maintain dining room cleanliness and organization consistently. Ensures proper sanitation of the dining room area according to company standards. Works with management to ensure cleanliness of the restaurant's interior and exterior premises. Ensures that customers are consistently satisfied with their dining experience daily. Demonstrates and ensures proper customer service standards as set forth by Genki Sushi USA, Inc. are followed. Professional and calm while dealing with disgruntled customers and complaints. Notifies Store Manager T-4 of any customer complaint. Attends all pre/post-shift briefings and scheduled meetings. Learn and become competent in all duty stations. Essential Duties: Performs all essential job functions as required by a FOH staff member: Server Host Cashier Able to efficiently run every station in the front of the house, including but not limited to the following: host, cashier, refreshment, and bar. Assist with proper storage and organization of deliveries on time. Follows safe stock levels according to company standards. Communicate and report to Store Manager T-4 on all FOH operational issues and service concerns daily and/or immediately if necessary. Performs other assignments and duties as determined by the Store Manager T-4. Other Duties/Functions: Responsible for checking and working all scheduled shifts as posted. Notifies the Store Manager T-4 of any personnel changes. Attends mandatory staff meetings. Adheres to all State OSHA, food, and sanitation requirements. Job Knowledge, Skill, and Ability: Be organized, clean, and neat in a work environment Able to remember, recite, and promote menu items Working Conditions: Primarily works indoors in a restaurant environment. Will be exposed to abnormal temperatures as required by job duties (kitchen, refrigerators, freezers). Exposure and use of chemicals will be required for restaurant cleaning and sanitation. Work Hours: Will work between 4-6 hours per shift. Times and hours worked per week will vary based on operational needs. Required to work at least 35 hours, including nights, weekends, and holidays as needed. Two of the three work availability times (day or night) must be weekend shifts. Requirements: Neat, clean, and well-groomed appearance. Basic knowledge of food and beverage, service standards, customer relations & etiquette. Able to serve alcohol ( applicable to stores with liquor licenses ) if required. Tuberculosis (TB) Clearance by the Department of Health's Food Handler guidelines (Hawaii only). Appropriate state's Food Handlers Card (Washington only). Read, write, and speak English fluently. Ability to communicate clearly, both verbally and in written form. Physical Job Requirements: Constant: Standing and walking Frequent: Bend, stoop, reach and twist. Ability to lift to 40lbs and move up to 50lbs through a crowded room continuously through the shift Operate and clean restaurant equipment including but not limited to Point of Sales (POS) system, seating computer system, cash register, ordering tablet, beverage fountain, and miso soup dispenser/container. Must be able to operate, load, and unload trash compactor.
    $50k-62k yearly est. Auto-Apply 60d+ ago
  • HaLani Assistant General Manager

    Auberge Resorts 4.2company rating

    General manager job in Waimea, HI

    Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning "mountain reaching heaven" - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base annual salary for this position is $80K - $90K. Assists the General Manager in the supervision and activities at HaLani/Ha Bar. Directs the team members in the service and selling of food items. Provides leadership and supports the team in achieving departmental goals and objectives. * Assist the General Manager in supervising HaLani/Ha Bar operations, including team management, food and beverage service, and guest satisfaction. * Select, train, schedule, and supervise team members in accordance with hotel policies and standards. * Conduct daily briefings and ongoing training sessions to enhance team knowledge and capabilities. * Ensure timely execution of food and beverage service, handle guest complaints, and maintain high levels of guest satisfaction. * Collaborate with Main Kitchen Chefs to ensure food quality, portion control, and attractive presentation. * Manage restaurant supplies and inventory to meet operational needs. * Participate in management meetings, client interactions, and promotional events as needed. * Demonstrate proficiency in food cost and payroll control, beverage knowledge, and Union environment operations. * Maintain a professional demeanor and lead by example with a positive, enthusiastic attitude. * Effectively communicate and make decisions that benefit both guests and the department. Qualifications * Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school education preferred. * Three years experience in a related setting. * Extensive wine and spirits knowledge. * Ability to work on computers and understanding of Google Suite, Excel, and Word programs. * Ability to read, write, speak and understand the English language. * Ability to follow instructions and direction by the supervisor. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $80k-90k yearly 14d ago
  • Marlin Bar Assistant General Manager

    Tommy Bahama

    General manager job in Waikoloa Village, HI

    Please click here to review our Applicant Privacy Policy. LIVE THE ISLAND LIFE In 2016, we launched our first Marlin Bar in Coconut Point, Florida as a laid back space where locals and travelers could gather casually over food and drink. Two years later, a second oasis opened its doors in the mecca of mid-century modernism: Palm Springs, California. Since our guests are asking us for more, we are adding several throughout the United States over the next few years (and beyond). The Marlin Bar is the perfect spot to shop, enjoy frozen cocktails, light fare with friends & family where friendly service and casual vibe are always the catch of the day. SET THE COURSE The Marlin Bar is a relaxed refuge where guests can unwind with a cocktail, light fare, and warm hospitality. Assisting with the responsibility for the location with the purpose of leading the Marlin Bar team. Lead by example through motivation, support, and communication with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests. Manages the location when the General Manager is unavailable or working on projects or assignments that limit day to day operational oversight. BE THE ISLAND GUIDE • Lead, develop, and mentor the Marlin Bar team by creating a learning focused environment that supports service excellence, teamwork, and internal career growth. • Thoughtfully hire, onboard, train, and coach team members. Set clear expectations, provide regular feedback, and support performance management to minimize turnover and build bench strength. • Maintain appropriate staffing levels and support proactive recruiting strategies. • Foster open, authentic communication with the team, General Manager, and Food and Beverage leadership partners. • Oversee daily restaurant operations including food and beverage production, inventory and ordering, storage and rotation, recipe adherence, plate presentation, and service time standards. • Cross train employees across key Marlin Bar functions such as food service, drink service, busing, and serving. • Ensure all safety, cleanliness, and sanitation standards are met through proper supervision, training, and adherence to agency guidelines. • Manage restaurant expenses and support budgetary compliance. Identify opportunities to improve productivity and streamline processes in partnership with the General Manager and Regional Manager. • Maintain the overall upkeep and presentation of the Marlin Bar in alignment with Tommy Bahama culture and hospitality standards. • Reconcile vendor invoices, code appropriately, obtain authorization, and submit to AP for timely payment. • Accurately complete operational paperwork including guest receipts and bank deposits. • Support the General Manager with career development strategies for team members and participate in Manager on Duty responsibilities as needed. • Perform other duties as required to support the success of the business. ESSENTIALS FOR LIFE IN PARADISE • Generally 8 or more years hospitality experience • At least 2 years of management team supervision • Strong experience in hospitality and food and beverage leadership highly desired • Computer based skills including Windows, Microsoft Office, Point of Sale systems, Internet and Outlook • Basic math skills ESSENTIAL PHYSICAL REQUIREMENTS • Lift and move up to approximately 50 pounds frequently • Bending, stooping, and kneeling required frequently • Climbing ladders occasionally • Routine standing for duration of shift up to 8 hours • Possible travel for training and assisting at other Tommy Bahama locations • Ability to work varied hours and days including nights, weekends, and holidays as needed Multiple factors will vary the applicable rate of pay for this role, including an individual's experience, knowledge, and skillset, as well as work location and available budget. Pay Range: 80,000.00 - 105,000.00 USD Annual Mahalo (thank you) for your interest in Tommy Bahama! Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Mahalo (thank you) for your interest in Tommy Bahama! Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
    $48k-63k yearly est. Auto-Apply 30d ago
  • HaLani General Manager

    Mauna Lani 3.9company rating

    General manager job in Waimea, HI

    Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base annual salary range for this position is $80k - $110k. Join our team as HaLani General Manager and become one of the authors of our story. As part of the Auberge family, you will be responsible for creating exceptional memories for our guests. He or she will effectively lead a team of professionals to provide attention to guests' individual preferences and requests. The ideal candidate is engaging, energetic, and will have a natural entrepreneurial spirit. Lead and develop a high-performing team, overseeing hiring, training, and performance management to ensure exceptional guest experiences. Drive guest satisfaction by maintaining superior service standards, addressing concerns promptly, and continuously improving food and beverage offerings. Manage all aspects of restaurant operations, including menu planning with the Restaurant Chef, inventory control, and supply chain management to optimize efficiency and profitability. Ensure compliance with company policies, safety regulations, and industry standards while fostering an entrepreneurial spirit within the team. Develop and implement strategic business plans to increase revenue, control costs, and maximize profitability while maintaining the highest quality standards. Oversee financial operations, including budgeting, forecasting, and analyzing financial reports to make data-driven decisions for improving restaurant performance. Cultivate and maintain strong relationships with vendors, suppliers, and community partners to enhance the restaurant's reputation and support local initiatives. Implement and monitor marketing strategies to increase brand awareness, attract new customers, and retain existing patrons through loyalty programs and special promotions. Qualifications Education: Bachelor's Degree and any other combination of education, training, or experience that provides the required knowledge, skills, and abilities. Experience: OpenTable experience. Three years of experience in a related setting. F&B leadership with Mediterranean-style cuisine. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $80k-110k yearly 8d ago
  • Assistant General Manager

    Victra 4.0company rating

    General manager job in Hilo, HI

    Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today! We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away. * Leading your team by resolving customer issues and assisting with customer transactions. * Taking direction from store leader on day-to-day operations. * Setting and sharing daily/weekly/monthly goals with sales teams. * Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic. * Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments. * Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. * Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store. * Leading store merchandising and planogram compliance in accordance with company expectations. * Completing store opening and closing activities. * Collective responsibility on attaining store targets daily/weekly/monthly. Here is what we can offer you in exchange for your world-class work: * Paid Training * Premium Health, Dental, and Vision Insurance * Paid Maternity Leave * 401K Match * Tuition Reimbursement * 50% off Verizon Service * VNation Disaster Relief * Referral Bonus * Frequent Contests * Career Advancement Opportunities * A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! Compensation: We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $18.00 plus uncapped commission. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering. You will need to have: * Background in customer service within the retail, restaurant, or wireless industry preferred * 1-2 years of experience in a Customer Service or leadership role * Management experience in a commissions-based sales environment. * Proven track record of achieving challenging team and individual sales goals. * Balanced multiple opposing priorities in a multifaceted environment. * Set goals, evaluated performance, and developed a high performing team. * Basic interview skills and enhanced staffing knowledge. * High school diploma or GED. * One or more years of customer service, preferably in a retail or sales environment. * Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods. * At least 18 years of age * Legally authorized to work in the United States Physical Requirements * Ability to lift ten pounds. * Ability to stand for long periods of time Training Requirements All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
    $43k-67k yearly 9d ago
  • Assistant General Manager

    Victra-Verizon Wireless Premium Retailer

    General manager job in Hilo, HI

    Job Description Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today! We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away. Leading your team by resolving customer issues and assisting with customer transactions. Taking direction from store leader on day-to-day operations. Setting and sharing daily/weekly/monthly goals with sales teams. Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic. Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments. Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store. Leading store merchandising and planogram compliance in accordance with company expectations. Completing store opening and closing activities. Collective responsibility on attaining store targets daily/weekly/monthly. Here is what we can offer you in exchange for your world-class work: Paid Training Premium Health, Dental, and Vision Insurance Paid Maternity Leave 401K Match Tuition Reimbursement 50% off Verizon Service VNation Disaster Relief Referral Bonus Frequent Contests Career Advancement Opportunities A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! Compensation: We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $18.00 plus uncapped commission. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering. You will need to have: Background in customer service within the retail, restaurant, or wireless industry preferred 1-2 years of experience in a Customer Service or leadership role Management experience in a commissions-based sales environment. Proven track record of achieving challenging team and individual sales goals. Balanced multiple opposing priorities in a multifaceted environment. Set goals, evaluated performance, and developed a high performing team. Basic interview skills and enhanced staffing knowledge. High school diploma or GED. One or more years of customer service, preferably in a retail or sales environment. Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods. At least 18 years of age Legally authorized to work in the United States Physical Requirements Ability to lift ten pounds. Ability to stand for long periods of time Training Requirements All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
    $43k-67k yearly 9d ago
  • FOH-T - HI

    Genki Sushi USA, Inc.

    General manager job in Hilo, HI

    Job Description Primary Job Function: Under the direction of the Dual-6 and/or Store Manager T-4, the FOH-T position is considered an entry-level Trainee. The incumbent is given specific and detailed instructions on the tasks to be performed, the procedures to be followed, and how the finished work will be submitted. Work assignments are clear-cut, routine, selected, and designed to develop the employee for career progression. The goal for this incumbent is to learn and become competent in all duty stations within a 90-day probationary period. General Duties: Complies with all company policies and procedures, updates, changes, and/or new material, policies, and/or procedures Genki Sushi USA, Inc. set forth. Required to maintain dining room cleanliness and organization consistently. Ensures proper sanitation of the dining room area according to company standards. Works with management to ensure cleanliness of the restaurant's interior and exterior premises. Ensures that customers are consistently satisfied with their dining experience daily. Demonstrates and ensures proper customer service standards as set forth by Genki Sushi USA, Inc. are followed. Professional and calm while dealing with disgruntled customers and complaints. Notifies Store Manager T-4 of any customer complaint. Attends all pre/post-shift briefings and scheduled meetings. Learn and become competent in all duty stations. Essential Duties: Performs all essential job functions as required by a FOH staff member: Server Host Cashier Able to efficiently run every station in the front of the house, including but not limited to the following: host, cashier, refreshment, and bar. Assist with proper storage and organization of deliveries on time. Follows safe stock levels according to company standards. Communicate and report to Store Manager T-4 on all FOH operational issues and service concerns daily and/or immediately if necessary. Performs other assignments and duties as determined by the Store Manager T-4. Other Duties/Functions: Responsible for checking and working all scheduled shifts as posted. Notifies the Store Manager T-4 of any personnel changes. Attends mandatory staff meetings. Adheres to all State OSHA, food, and sanitation requirements. Job Knowledge, Skill, and Ability: Be organized, clean, and neat in a work environment Able to remember, recite, and promote menu items Working Conditions: Primarily works indoors in a restaurant environment. Will be exposed to abnormal temperatures as required by job duties (kitchen, refrigerators, freezers). Exposure and use of chemicals will be required for restaurant cleaning and sanitation. Work Hours: Will work between 4-6 hours per shift. Times and hours worked per week will vary based on operational needs. Required to work at least 35 hours, including nights, weekends, and holidays as needed. Two of the three work availability times (day or night) must be weekend shifts. Requirements: Neat, clean, and well-groomed appearance. Basic knowledge of food and beverage, service standards, customer relations & etiquette. Able to serve alcohol ( applicable to stores with liquor licenses ) if required. Tuberculosis (TB) Clearance by the Department of Health's Food Handler guidelines (Hawaii only). Appropriate state's Food Handlers Card (Washington only). Read, write, and speak English fluently. Ability to communicate clearly, both verbally and in written form. Physical Job Requirements: Constant: Standing and walking Frequent: Bend, stoop, reach and twist. Ability to lift to 40lbs and move up to 50lbs through a crowded room continuously through the shift Operate and clean restaurant equipment including but not limited to Point of Sales (POS) system, seating computer system, cash register, ordering tablet, beverage fountain, and miso soup dispenser/container. Must be able to operate, load, and unload trash compactor.
    $50k-62k yearly est. 28d ago

Learn more about general manager jobs

How much does a general manager earn in Hilo, HI?

The average general manager in Hilo, HI earns between $57,000 and $147,000 annually. This compares to the national average general manager range of $40,000 to $126,000.

Average general manager salary in Hilo, HI

$92,000

What are the biggest employers of General Managers in Hilo, HI?

The biggest employers of General Managers in Hilo, HI are:
  1. Victra
  2. Pizza Hut
  3. Victra-Verizon Wireless Premium Retailer
Job type you want
Full Time
Part Time
Internship
Temporary