As a GeneralManager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#LI-ST1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$30k-41k yearly est. Auto-Apply 1d ago
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Branch Manager
Banktalent HQ
General manager job in Litchfield, MI
County National Bank (CNB) is an independent, locally owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking and provide outstanding client service and solid financial performance".
We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities.
CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as an ON-SITE Branch Manager in Litchfield, Michigan.
JOB SUMMARY
A Branch Manager/Officer manages the branch staff and provides an outstanding service experience to our clients in the areas of new accounts, deposit and lending services, and problem solving. Responsible for the development of deposit and loan relationships. Represents the bank in the area of the branch office location in public relations and business calls.
DUTIES
Supervises branch personnel, which includes:
Monitoring time worked and scheduling time off.
Reviewing employee performance and recommending salary increases
Providing recommendation of employee discharges, hires, and discipline
Providing employee training, as needed; and
Conducts regular staff meetings.
Opens office and provides security check.
Supervises branch security, as well as available on call (24 hours) from police for branch security.
Handles customer complaints/inquiries per Client Complaint Procedures.
Provides back up to new accounts, vault teller and tellers, as needed.
Reviews and facilitates completion of file maintenance within specified time frame for all branch account activity, including new accounts and loans.
Responds to ATM service calls and works with ATM balancing, as needed.
Conducts client calls for the purpose of new business development and improved client and community relations.
Oversees branch building and grounds maintenance.
Solicits, develops, and maintains lender-borrower relationships.
Accepts consumer and HELOC loan applications.
Approves or rejects loan requests per approved loan authority.
Refers commercial and mortgage loan requests to appropriate loan officer.
Assists commercial, treasury, mortgage and other officers in client relations.
Assumes responsibility for branch loan portfolio performance.
Assists in past due loan collection.
Maintains and protects confidentiality of client information.
Maintains regular, on-time attendance.
Remains current in assigned training and continuing education for designation retention (online, video, in-house emails, telephone seminars, etc.)
Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position.
Performs other various duties as assigned.
CNB MANAGER/OFFICER ROLE
Sometimes the responsibilities of the officer role have been implied, or an example is set by the supervisor. To better clarify the role of a CNB Manager/Officer, the following has been added to the officer job description:
The role of a CNB Manager/Officer is where the line between an employee "working for the bank", to "having responsibility for the Bank" is firmly drawn. Managers/Officers should be prepared to accept their representation as a leader of the Bank.
Managers/Officers understand that they are first an officer of the Bank, and second the officer and manager over their assigned area of responsibility. Managers/Officers provide leadership to both those under their immediate direction and those indirectly under them.
Managers/Officers represent the Bank and its policies. To the staff the officer is the company. Managers/Officers are familiar with company policy, communicate policy to staff and represent the management of the company.
Managers/Managers/Officers support and participate in Bank sponsored customer and employee related events and are willing to put in the extra time and effort needed to do so.
Managers/Officers represent the Bank in the community and make an effort to serve on community-related committees and organizations. Managers/Officers present themselves in a positive and professional manner while visible in the community and both in the workplace and while off-duty.
Managers/Officers set an example for the staff in their behavior, professionalism and leadership and take ownership in this role, and should be viewed by their peers as a leader.
Managers/Officers manage upward. That is, the officer keeps higher levels of management informed of key issues and situations in a timely manner.
Managers/Officers continue to work toward greater understanding and performance in their area of responsibility.
Requirements
SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree in Business Management/Finance is preferred; otherwise, must have a combination of applicable education and experience.
Minimum of five years of management experience, preferred.
Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others.
Ability to provide overall direction, coordination, and evaluation of assigned staff while carrying out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws. Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner.
Positive and cooperative approach when working with others.
Excellent written communication skills with demonstrated ability to write clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications.
Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management.
Strong administrative skills with effectiveness in developing tasks and managing resources to achieve targets/goals.
Ability to maintain confidentiality and handle sensitive information.
Knowledge of basic accounting procedures.
Ability to efficiently and accurately keyboard information, both computer and calculator.
Strong computer skills with a proficiency in MS Word, Excel and Outlook.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the work environment will include:
Works in a normal office environment.
Travels to make customer calls and between branch locations, as needed.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
Communicate effectively, both verbally and in writing.
Keyboard information (computer and calculator).
Travel outside branch, as needed.
$45k-67k yearly est. 6d ago
Customer Service Manager
Psi Molded Plastics Indiana Inc.
General manager job in South Bend, IN
About PSI Molded Plastics:
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
$37k-68k yearly est. Auto-Apply 60d+ ago
Customer Service Manager
Psi Molded Plastics
General manager job in South Bend, IN
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
$37k-68k yearly est. Auto-Apply 60d+ ago
Customer Service Manager
Innovative Client Connections
General manager job in Kalamazoo, MI
ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.
Job Description
Our Support. Your Success.
Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action!
Our strong industry position creates a stable workplace where you can feel secure in your success.
Benefits
As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed!
We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy!
Paid training
Base pay plus commissions and bonuses
Travel opportunities
Health benefits at management
Additional cash rewards
Job Responsibilities
You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team.
Other responsibilities of the Management Trainee position include:
Greeting and assisting customers ascertaining with their wants and needs
Answering customer questions and inquiries regarding products and services
Seeking out information and knowledge regarding new products
Setting and achieving personal goals
Presenting pricing, preparing contracts and processing transactions
Placing orders and locating stock
Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security
Participating in merchandising and product displays
Qualifications
Job Requirements
As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed!
Other requirements of the Management Trainee role include:
Experience as an Associate or Consultant in a sales or customer service environment
Enthusiasm for a career as a Manager
Must be coachable and hard-working
Desire to set and exceed goals
Ability to grasp new concepts and learn new skills
Ability to perform well while being a team player
Comfortable working with clientele and ability to provide excellent customer service
Willing to work non-traditional business hours including nights, weekends and holidays
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-70k yearly est. 60d+ ago
District Manager
Subway-51384-0
General manager job in Mattawan, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 27d ago
Administrative Manager of Clinic Operations
Insight Hospital & Medical Center
General manager job in Coldwater, MI
The Director of Clinic Operations oversees regulatory and budgetary compliance. Facilitates patient, physician and employee satisfaction. Responsible for making certain patient treatments are complying with internal policies, system policies, clinical protocols and regulatory requirements. Interacts with all hospital departments, insurance carriers, regulatory groups, physician offices (both private and hospital owned) and other hospitals.
Duties:
Conducts practice site visits to observe and assess practice operations, addressing operational, financial and billing issues with office staff and physicians to ensure effective and efficient operations (35%).
Manages start-up of physician practices in locations of strategic regional importance, as determined by collaboration with leadership. Participates in physician recruitment/retention (20%).
Reviews monthly Profit & Loss statements for each practice site, as well as other monthly reports to measure practice activities and effectiveness (20%).
Assists the President with various special projects designed toward supporting and achieving corporate goals and objectives (10%).
Assists with development, implementation and compliance of practice policies, procedures, goals and objectives (10%).
Performs other duties as assigned (5%).
Qualifications:
Education: Bachelor's degree
Skills: High level of analytical skills. Flexibility with critical thinking skills. Good organizational and communication skills.
Years of Experience: Five years of supervisory experience.
Physical Requirements:
Work is sedentary and light.
The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.
Insight is an Equal Opportunity Employer
$40k-69k yearly est. 60d+ ago
District Manager
Subway-12272-0
General manager job in Three Rivers, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 27d ago
Operations Manager
Denali Advanced Integration 3.4
General manager job in Garrett, IN
Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
The Operations Manager will manage the organization's daily business activities including managing resources, developing, and implementing an operational plan to ensure procedures are carried out properly. The Operations Manager will develop long-term operational strategies, and work closely with senior management to meet company objectives.
Essential Functions:
* Manage the organization's operational activities
* Directly manage and oversee a team to include all aspects of performance management and hiring/firing
* Responsible for planning and monitoring the day-to-day running of the business to ensure smooth progress
* Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
* Manage procurement processes and coordinate material and resources allocation
* Oversee customer support processes and organize them to enhance customer satisfaction
* Review financial information and adjust operational budgets to promote profitability
* Revise and/or formulate policies and promote their implementation
* Manage relationships and agreements with external partners and vendors
* Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
* Ensure that the company runs with legality and conformity to established regulations
* Lead and optimize the operational processes through close coordination with global offices
* Design, analyze, and continuously improve policies, practices, and local systems to be leveraged for standardization efforts and scalability
* Responsible for evaluating current and proposed systems and procedures and determining and implementing changes as necessary
* Proactively identify and resolve issues that will impair the organization's ability to meet its goals
* Coordinates between sales department and operations department to deliver outstanding process expectations to our customers
* Meets with key clients, assisting service sales representative with maintaining relationships and developing strategic partnerships with customers
* Analyzes and controls expenditures of operations division to conform to budgetary requirements of the company
* Keeps track of the company's revenue margins and conducts budget reviews to maximize profits
* Oversees client support services
* Manages procurement and resource allocation
* Creates metrics collection mechanism to be used for performance measurement of facility and employees
* Executes strategic business objectives that align with company goals
* Prepares and presents regular updates to senior management
Competencies:
* Ensures Accountability
* Tech Savvy
* Communicates Effectively
* Values Differences
* Customer Focus
* Resourcefulness
* Drives Results
* Plans and Prioritizes
* Decision Quality
* Self-Development
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
* Bachelor's Degree in Supply Chain Management or similar field or equivalent years experience
* 5-7 years of experience
Qualifications:
* Demonstrated in-depth operations and support techniques and financial principles
* Ability to communicate orally or in written form effectively with co-management, internal and external customers
* Excellent leadership and organizational abilities
* Superior knowledge of industry regulations and operational guidelines
* In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)
* In-depth knowledge of data analysis software
* Working knowledge of customer relationship management (CRM) packages
* Proven knowledge of performance evaluation metrics in a business setting
* Outstanding negotiation skills
* Demonstrated success innovating solutions to increase productivity and profitability
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$77k-111k yearly est. 52d ago
General Superintendent
Nicholson Construction Company 4.0
General manager job in Kalamazoo, MI
Job Description
Since 1955, Nicholson Construction Company has been setting the industry standard for performance and technical innovation in geotechnical construction. We have built our reputation by performing the highest quality work and providing the most innovative solutions on the widest range of demanding and high-profile projects. Nicholson is part of a global network of unparalleled geotechnical resources and expertise, specializing in deep foundations, earth retention, ground treatment and ground improvement.
Summary:
Day to day management of all onsite construction activities on a given project in accordance with the contract requirements and work plan.
Essential Functions:
Ensures that all Nicholson and OSHA safety regulations are met and enforced, bottom line responsibility for safety on site.
Develops JSA's, holds safety meetings and provides safety training as needed.
Implements the construction plan and follows the budget developed by the project team.
Hires, fires, and supervises local craft labor working as required.
Schedules and maintains owned and rental equipment.
Orders and schedules delivery of materials and consumables.
Ensures that all required quality control checks are performed (including inspections).
Supervises and mentors the Field Engineer(s) on site.
Reviews and/or prepares all required on-site documentation.
Attends on site meetings and coordinates site activities with the client as required.
Ensures that the project is built to the shop drawings and specifications at the level of quality required and in accordance with the Nicholson Quality Control Manual.
Identifies and documents additional work falling outside contract requirements.
Prepares short term schedules and goals for the project.
Education & Training:
High School Diploma or GED
OSHA 30-hour Training Certification
First Aid/CPR Training
Experience:
Minimum of 5 years of construction experience, including time spent as operator, labor foreman, or field/project engineer.
Experience managing multiple subcontractors on larger projects.
Experience working with state department of transportation a plus.
Knowledge of the geotechnical techniques that Nicholson performs.
Proven ability to run a work crew.
Knowledge and Abilities:
Computer literate (Word, Excel, Outlook, Heavy Job).
Capable of reading and understanding drawings and specifications.
Capable of developing actions lists and bar chart schedules.
Working knowledge of applicable OSHA and Nicholson safety rules.
Basic mechanical and maintenance skills related to Nicholson equipment.
Knowledge of geotechnical techniques that Nicholson performs.
Capable of setting up and stressing anchors.
Capable of setting up and performing pile load tests.
Capable of performing all quality control checks.
Proven ability to run a work crew.
Knowledge of union agreements (if applicable).
Physical Requirements:
Reaching high and low, stooping, and bending continually.
Lifting/carrying/moving up to 50 pounds continually.
Travel per the company travel policy, often overnight and away from home
Able to concentrate at a high degree in a busy and noisy construction environment.
Able to work in all types of weather.
Mental Requirements:
Converse effectively using both verbal and written communication.
Make decisions and assume accountability
Concentrate on tasks
Demonstrate ability to manage stress and emotions as related to the workplace
Attention to detail
Identify and resolve conflict
Assess safety and risk
Ability to learn quickly and take on new responsibility as needed.
Benefits:
Medical
Dental
Vision
Short Term Disability
Long Term Disability
Accidental Death and Dismemberment
Life Insurance
401(k) matching
Safe Harbor Retirement Plan
Employee Assistance Program
Paid Vacation
Personal days
Sick days
Nicholson Construction participates in E-Verify
Please be advised that all interested candidates are REQUIRED to attach a copy of your resume in order to be considered.
In an effort to foster a diverse workforce Nicholson Construction encourages applications from minorities, veterans, women and individuals with disabilities. EOE AA M/F/Vet/Disability
If you want to view the EEO is the Law poster, please choose your language: English - Spanish - Arabic - Chinese
$43k-67k yearly est. 15d ago
0521 Co Manager
Books-A-Million, Inc. 3.9
General manager job in Kalamazoo, MI
The Co-Managermanages the day-to-day operation of the store as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service and oversees the execution of the Merchandising plan to maintain compliance and store standards.
Roles and Responsibilities
* Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines
* Operates the store as the Manager On Duty in conjunction with the management team.
* Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
* Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
* Maintains category merchandising and cleanliness and ensures operational efficiency.
* Trains and develops Associates and Leads.
* Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
* Drops off bank deposit and pick up change order as needed
* Picks up café grocery supplies (milk, baked goods, etc.) as needed
* Consults with the GeneralManager on associate performance
* Performs other duties as assigned.
Scheduling Requirements
* All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store.
* All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible.
* All managers are Full Time and may work up to 45 hours per week.
Core Competencies
* Interpersonal Skills
* Team Management and Development
* Action Orientation
* Strong verbal and written communication skills
Qualifications and Education Requirements
* 21 years of age or older
* High school diploma or equivalent, some college preferred
* Previous experience in a supervisor role
* Successful completion of all required background screenings
Preferred Skills
* Computer and cash register skills
Physical and Environmental Requirements
* Must be able to stand and walk for extended periods of time
* Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
* Must be able to lift or team lift objects up to 50 lbs., with or without assistance
* Must be able to communicate using speech, sight, and sound with or without an assistive device
* Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
$86k-155k yearly est. 60d+ ago
District Manager
Subway-11268-0
General manager job in Albion, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$86k-142k yearly est. 27d ago
Business Manager
Kogta Financial
General manager job in Harlan, IN
Key Roles and Responsibilities: * Would be responsible to achieve the sales target assigned. * Handling the Team of Relationship Officers. * New Client Acquisition & Business generation of MSME Business. * Responsible for individual & team targets. * Shall be responsible for sourcing, servicing, and disbursing the business and manage overdue collections.
* Taking care of team productivity and business.
* Team motivation/ training.
* Giving product training to existing and new hired team.
* Manage both internal & external channel for business expansion & development
* Coordination with other departments like Credit, Operations for processing of loan till final disbursement and ensure smooth servicing and operations.
* Shall be responsible for Overdue Collections & Revenue generation process.
What we're looking for:
* Relevant Experience of Sales and Collection (in Asset Finance products, LAP, Mortgages, Business Loans, etc.) from Banks/ NBFC /Financial Institutions.
* Must have knowledge and hands-on experience of retail sales.
* Good client servicing skills.
* Good financial, analytical and communication skills.
$53k-99k yearly est. 60d+ ago
QSR District Manager - Up to $95k
Gamma III Ltd./Tria Co-BK, Arby's, Wendy's
General manager job in Niles, MI
Job Description
DISTRICT MANAGER - BURGER KING
Southern Michigan / Elkhart, IN Market
Market Territory
• Niles, MI
• Coldwater, MI
• Adrian, MI
• South Bend, IN
• Elkhart, IN (3 locations)
About the Opportunity
We are seeking a hands-on, energetic District Manager to oversee multiple Burger King locations across Southern Michigan and Elkhart, Indiana. This role requires a leader with a great personality who is friendly, uplifting, and skilled at elevating teams. The ideal candidate understands that Burger King GeneralManagers work in the trenches during peak hours (11 AM-2 PM and 5 PM-7 PM) and can coach managers to be team players who lead by example while maintaining positive work environments.
Key Responsibilities
• Oversee operations for multiple Burger King locations ensuring operational excellence
• Provide hands-on leadership supporting GMs and teams during peak hours (11 AM-2 PM, 5 PM-7 PM)
• Coach GeneralManagers to be hands-on leaders who work alongside their teams
• Drive sales, profitability, and guest satisfaction across all locations
• Manage P&L performance, labor costs, food costs, and controllable expenses
• Recruit, train, and develop GeneralManagers and management teams
• Foster positive, uplifting work environments that motivate and engage staff
• Lead by example demonstrating team player mentality and hands-on approach
• Conduct regular restaurant visits ensuring compliance with operational standards
• Ensure excellent drive-thru operations and speed of service
• Monitor performance scores and work to achieve company goals and awards
• Implement training programs and coaching strategies to elevate team performance
• Maintain brand standards while adapting to smaller staff operations
Required Qualifications
• Burger King GeneralManager experience PLUS multi-unit management experience (Burger King or other QSR)
• 3+ years of multi-unit management experience in quick-service restaurant operations
• Proven track record managing P&L, labor, and food costs across multiple locations
• Heavy drive-thru operations experience required
• Hands-on leadership style with willingness to work alongside teams during peak hours
• Great personality - friendly, uplifting, and skilled at motivating teams
• Experience maintaining positive work environments under pressure
• Strong understanding of operations with smaller staff sizes
• Preferred backgrounds: Burger King, Taco Bell, Popeyes, KFC, Wendy's, Rally's/Checkers
• McDonald's candidates considered IF they can clearly articulate why they're interested in more hands-on BK environment
• Favorable performance scores and operational awards preferred
• Valid driver's license and willingness to travel within territory
• Ability to work flexible schedule including nights, weekends, and holidays
The Burger King Difference
Burger King operates differently than larger-staffed brands like McDonald's. Our GeneralManagers must be in the trenches assisting wherever needed during prime busy hours (11 AM-2 PM and 5 PM-7 PM). We need team players who lead by example and maintain positive work environments even during the busiest times. Our District Managers must coach and model this hands-on approach while elevating team performance across all locations.
Note for McDonald's Candidates
We are open to candidates from McDonald's, but candidates must understand the operational differences. McDonald's typically has larger staff sizes with various department managers, allowing GMs to be less hands-on. Burger King requires GMs who work directly alongside their teams during peak hours. If you're coming from McDonald's, be prepared to articulate why you're interested in this more hands-on leadership environment.
Compensation & Benefits
• Base salary: $90,000+ (based on experience)
• Annual bonus potential up to $20,000
• Company car provided
• Company credit card
• Phone allowance
• Comprehensive health benefits package
• Professional development and growth opportunities
If you're a hands-on, uplifting leader with Burger King GM experience and multi-unit expertise who thrives on working alongside teams and elevating performance, we want to hear from you!
$90k yearly 5d ago
District Manager- QSR leader! Up to $95k
Gecko Hospitality
General manager job in Niles, MI
Job Description
DISTRICT MANAGER - BURGER KING
Southern Michigan / Elkhart, IN Market
Market Territory
• Niles, MI
• Coldwater, MI
• Adrian, MI
• South Bend, IN
• Elkhart, IN (3 locations)
About the Opportunity
We are seeking a hands-on, energetic District Manager to oversee multiple Burger King locations across Southern Michigan and Elkhart, Indiana. This role requires a leader with a great personality who is friendly, uplifting, and skilled at elevating teams. The ideal candidate understands that Burger King GeneralManagers work in the trenches during peak hours (11 AM-2 PM and 5 PM-7 PM) and can coach managers to be team players who lead by example while maintaining positive work environments.
Key Responsibilities
• Oversee operations for multiple Burger King locations ensuring operational excellence
• Provide hands-on leadership supporting GMs and teams during peak hours (11 AM-2 PM, 5 PM-7 PM)
• Coach GeneralManagers to be hands-on leaders who work alongside their teams
• Drive sales, profitability, and guest satisfaction across all locations
• Manage P&L performance, labor costs, food costs, and controllable expenses
• Recruit, train, and develop GeneralManagers and management teams
• Foster positive, uplifting work environments that motivate and engage staff
• Lead by example demonstrating team player mentality and hands-on approach
• Conduct regular restaurant visits ensuring compliance with operational standards
• Ensure excellent drive-thru operations and speed of service
• Monitor performance scores and work to achieve company goals and awards
• Implement training programs and coaching strategies to elevate team performance
• Maintain brand standards while adapting to smaller staff operations
Required Qualifications
• Burger King GeneralManager experience PLUS multi-unit management experience (Burger King or other QSR)
• 3+ years of multi-unit management experience in quick-service restaurant operations
• Proven track record managing P&L, labor, and food costs across multiple locations
• Heavy drive-thru operations experience required
• Hands-on leadership style with willingness to work alongside teams during peak hours
• Great personality - friendly, uplifting, and skilled at motivating teams
• Experience maintaining positive work environments under pressure
• Strong understanding of operations with smaller staff sizes
• Preferred backgrounds: Burger King, Taco Bell, Popeyes, KFC, Wendy's, Rally's/Checkers
• McDonald's candidates considered IF they can clearly articulate why they're interested in more hands-on BK environment
• Favorable performance scores and operational awards preferred
• Valid driver's license and willingness to travel within territory
• Ability to work flexible schedule including nights, weekends, and holidays
The Burger King Difference
Burger King operates differently than larger-staffed brands like McDonald's. Our GeneralManagers must be in the trenches assisting wherever needed during prime busy hours (11 AM-2 PM and 5 PM-7 PM). We need team players who lead by example and maintain positive work environments even during the busiest times. Our District Managers must coach and model this hands-on approach while elevating team performance across all locations.
Note for McDonald's Candidates
We are open to candidates from McDonald's, but candidates must understand the operational differences. McDonald's typically has larger staff sizes with various department managers, allowing GMs to be less hands-on. Burger King requires GMs who work directly alongside their teams during peak hours. If you're coming from McDonald's, be prepared to articulate why you're interested in this more hands-on leadership environment.
Compensation & Benefits
• Base salary: $90,000+ (based on experience)
• Annual bonus potential up to $20,000
• Company car provided
• Company credit card
• Phone allowance
• Comprehensive health benefits package
• Professional development and growth opportunities
If you're a hands-on, uplifting leader with Burger King GM experience and multi-unit expertise who thrives on working alongside teams and elevating performance, we want to hear from you!
$90k yearly 11d ago
Restaurant District Manager - Fast Casual - Ligonier, IN
HHB Restaurant Recruiting
General manager job in Ligonier, IN
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this fast casual restaurant management position in Ligonier, IN
As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$90K - $100K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Area Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!
$90k-100k yearly 25d ago
General Sales Manager
See Job Desciption
General manager job in Granger, IN
Job Title: Studio Sales Manager Compensation: $45,000 $50,000 Base Salary per Year + Uncapped Bonus & Commission
About Club Pilates
Club Pilates is the largest Pilates brand in the world, dedicated to providing accessible, high-quality Pilates workouts that empower our members to move better, feel better, and live better. At our Granger studio, we are passionate about building a vibrant fitness community where every member feels supported, motivated, and inspired.
Position Overview
We are seeking a results-driven Studio Sales Manager to lead sales growth, drive community engagement, and ensure every member has an exceptional experience. This role requires high energy, excellent communication, and a relentless focus on growing the studio through proactive outreach and relationship building.
What Youll Do
Drive Sales Performance
Make 50+ calls per day to prospects, leads, and past members.
Convert inquiries into trial bookings, memberships, and long-term relationships.
Consistently hit and exceed monthly sales and revenue targets.
Build Community Around the Studio
Cultivate strong relationships with members to foster retention and referrals.
Represent the Club Pilates brand at local events, businesses, and community outreach opportunities.
Create a welcoming, energetic environment that keeps members engaged and motivated.
Deliver an Amazing Member Experience
Ensure every member and guest is greeted warmly and receives outstanding customer service.
Partner with instructors and staff to maintain a high-energy, supportive studio atmosphere.
Handle member inquiries, issues, and feedback with professionalism and care.
What Were Looking For
Strong sales background with proven success in hitting targets.
Outgoing, energetic, and enthusiastic personality with excellent communication skills.
Self-motivated and competitive, with the ability to thrive in a fast-paced environment.
Previous fitness, wellness, or membership sales experience preferred but not required.
Passion for health, fitness, and helping others live better.
What We Offer
Base salary of $45,000 $50,000 per year.
Uncapped commission and performance bonuses.
Complimentary Club Pilates membership.
Growth opportunities within the largest Pilates brand in the world.
$45k-50k yearly 60d+ ago
Goshen Area Director
Boys & Girls Clubs of Elkhart County 3.7
General manager job in Goshen, IN
Goshen Club Area Director Job Summary: The Area Director managers the overall daily operations of the club. They will have a strong focus on compliance of programs and service delivery, supervision and training of club staff, community relations and partnerships, membership administration, and supporting the mission and brand of the organization. Duties & Responsibilities:
Ensure that the environment, program, and services prepare youth for success and create an environment that facilitates achievement of Youth Development outcomes and the goals of site grants
Ensure programming aligns with strategic goals and experience survey feedback
Ensure all programs maintain a healthy safe environment, working collaboratively to ensure facilities, equipment and supplies are well kept.
Ensure establishment of and adherence to policies and procedures that reflect the Club's mission and values
Ability to uphold and support the organization's mission and values by reinforcing rules of conduct
Ensure site staff can articulate the Club Mission, Core Beliefs, Inclusion Statement, and the Youth Development strategy
Identify and supports training and development needs site staff
Allocate and monitor work assignments to site supervisors
Ensure productive and effective performance of staff
Collaborate across the organization to ensure and identify best practices with personnel and performance management, recruitment, and retention.
Evaluate and manage program expenditures and site budget; maintain appropriate financial budget and support annual budget process
Oversee and maintain proper record keeping and reporting on activities and events, daily participation, notable achievements, and any problems or issues.
Maintain proper communication with school partners, members, parents, community partners, and internal departments to promote and ensure programs and services are meeting established standards and requirements.
Oversee site facility operations to ensure readiness, safety, and compliance, assuming responsibility for emergency response or urgent facility needs in collaboration with dedicated facility staff and contractors.
Other duties as required
Required Qualifications:
Bachelor's degree, or equivalent work experience
Minimum of 5 years supervisory experience
Minimum of 2 years' experience in a role overseeing school-ages children in a group supervision setting
Knowledge of youth development strategies; must have sound judgement regarding safety
Ability to effectively build and support a high performing team
Strong verbal and written communication skills; ability to communicate in both small and large group settings
Ability to adapt and be flexible
Ability to establish and maintain effective working relationships with Club staff, Leadership, Board Members, community members and other related agencies
Ability to manage multiple priorities and to collaboratively develop solutions for problems with limited supervision in a timely manner
Demonstrated ability to organize, direct, coordinate resources
Proficiency in using a variety of computer software applications, specifically Microsoft Office suite
Reliable transportation, safe driving record, active driver's license, and automobile insurance
Position may require standing/sitting for extended periods of time, reaching overhead, above the shoulders and horizontally, bending at the waist, and ability to lift, carry, pull or otherwise move objects up to 20lbs.
$22k-26k yearly est. 60d+ ago
NIBCO Manager- Seasonal
The City of Elkhart 3.8
General manager job in Elkhart, IN
CITY OF ELKHART -
DEPARTMENT
Parks and Recreation
NIBCO Ice & Water Park Manager
DIVISION
Operations
STATUS
Seasonal- Summer
CATEGORY
Hourly, $19-$23
FLSA
Non-Exempt
REPORTS TO
Operations Manager
DATE
2025
JOB SUMMARY
NIBCO Ice & Water Park Manager will oversee the operations during the summer at the facility. This includes hiring and overseeing a team of concessions, and admissions staff. Responsible for the overall business services of the facility including inventory, sales, and cleanliness.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Oversee schedule for all NIBCO Ice and Water Park employees and confirm all hours worked are accurate.
Monitor and enforce safety regulations on the rink. Ensure visitors are following proper safety guidelines, such as wearing appropriate gear and adhering to skating rules.
Manage the skate rental process and keep an inventory of rental equipment and concessions supplies.
Regularly inspect and maintain roller skate rental equipment.
Oversee transactions for the admissions, concessions, and roller skate rental counters.
Ensure the bank deposits are turned in daily.
Maintain clear communication with other staff members and supervisors.
OTHER DUTIES AND RESPONSIBILITIES
Assist with the planning and execution of park events and programs.
Communicate with the Operations Manager about facility issues and concerns.
Work with the Concessions Manager to maintain food and drink inventory at the concessions stand.
Ensure the facility is thoroughly cleaned on a regular basis.
EDUCATION AND EXPERIENCE
High School Diploma or GED.
Must have a valid driver's license.
Basic knowledge of skating and familiarity with rink rules and safety guidelines.
First aid training and certification preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Must possess a demonstrated level of ability and experience in areas of oral and written communications.
Ability to handle cash transactions accurately.
Customer service experience is a plus.
Ability to work with people and calm/deescalate tense situations when necessary.
Must be able to effectively prioritize daily work functions.
PHYSICAL, MENTAL, AND VISUAL SKILLS
Must have the ability and history of remaining calm and rational when confronted with stressful or volatile situations.
Must have a positive demeanor when in contact with the public.
WORKING CONDITIONS
Work environment is generally performed in an indoor and outdoor setting. The NIBCO Ice & Water Park Manager will typically work afternoon and evening hours and weekends. Occasionally hours will also be worked during the week for rentals. The park is open from the first week May to September frequent exposure to warm temperatures should be expected.
POST OFFER TESTING REQUIRED
The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
Background checks producing acceptable BMV and criminal history reports required.
POLICY STATEMENT
The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this to perform the principal duties, responsibilities and essential job functions.
This is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
$35k-46k yearly est. 60d+ ago
Store Manager - University Park Mall
Tapestry, Inc. 4.7
General manager job in Mishawaka, IN
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Retail Job Description
Reports to: General/District Manager
Store Manager
Selling and Service
* Understands organizational objectives and makes decisions that align with Company priorities and values
* Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Manages sales strategies, initiatives and growth across all categories
* Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
* Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
* Sales/productivity goals: sets and communicates goals for the team, tracks store's performance at all times
and achieves sales through team
* Productivity Management: holds the management team accountable for floor supervisor productivity, personal productivity and management contribution
* Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
* Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going
productive relationships with customers
* Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives
* Understands changes in local market with potential impact on business performance and supports the
execution of local sales strategies and tactics
* Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace
* Creates positive impressions with store team and customers by bringing best self to work through elevated,
sophisticated, appropriate business attire consistent with Coach's guide to style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Coaches team on how to incorporate trends into their selling experience with customers
* Influences customer's purchase decisions by balancing patience and assertiveness
* Sensitive to customer and team's needs and tailors approach by reading cues
* Resolves customer problems and meets customer needs in a timely manner through solution-oriented and
forward thinking
* Encourages team to build long-term relationships with customers to drive business
* Develops both self and individual product knowledge skills and remains aware of current collections
* Protects and drives the needs of the business at all times
* Understands the positive sales impact staffing has on the business; recruits and hires accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing
Company tools
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Workplace and Environment
* Creates enthusiasm and positivity for a shared vision and mission
* Leads by example
* Demonstrates confidence when leading the team and managing the store
* Takes initiative; has a high level of ownership and accountability for results of self and others
* Approaches challenges in direct and timely manner and takes action to course correct in the moment when appropriate
* Builds trusting relationships with peers and team
* Acts as advocate for the team and Brand
* Is adaptable and flexible to change
* Switches gears based on the needs of the business both seamlessly and pro-actively
* Welcomes feedback and adapts behaviors as appropriate
* Maintains a calm and professional demeanor at all times
* Fosters an environment of teamwork and collaboration
* Creates short and long-term strategies to achieve personal metrics and performance
* Uses available resources to make informed decisions and takes appropriate partners when necessary
* Utilizes Company tools to keep self-informed
* Delegates and empowers others
* Recognizes and values individual performance and communicates appropriately
* Evaluates performance of all team members and provides consistent and timely feedback; creates and
modifies action plans for the continuous development of staff
* Resolves performance problems using appropriate communication, coaching and counseling techniques
* Creates a talent bench strength by actively recruiting and interviewing candidates
* Recruits, interviews, selects, on boards and retains top talent
* Acknowledges and reinforces the importance of how all roles contribute to the success of the store
Operations
* Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
* Demonstrates strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
* Writes schedules to maximize business by scheduling right people, right place, right time
* Interacts and communicates with supervisor(s) on a regular basis to keep them informed
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools
* Adheres to all retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals
Additional Requirements
Experience: 1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Coach is an equal opportunity and affirmative action employer.
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $62,000.00 TO $84,000.00
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
How much does a general manager earn in Sturgis, MI?
The average general manager in Sturgis, MI earns between $31,000 and $101,000 annually. This compares to the national average general manager range of $40,000 to $126,000.
Average general manager salary in Sturgis, MI
$56,000
What are the biggest employers of General Managers in Sturgis, MI?
The biggest employers of General Managers in Sturgis, MI are: