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Group sales representative vs sales/account representative

The differences between group sales representatives and sales/account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a group sales representative and a sales/account representative. Additionally, a group sales representative has an average salary of $68,567, which is higher than the $56,954 average annual salary of a sales/account representative.

The top three skills for a group sales representative include customer service, reservations and sales techniques. The most important skills for a sales/account representative are customer service, CRM, and sales process.

Group sales representative vs sales/account representative overview

Group Sales RepresentativeSales/Account Representative
Yearly salary$68,567$56,954
Hourly rate$32.96$27.38
Growth rate4%4%
Number of jobs142,815257,122
Job satisfaction--
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 69%
Average age4747
Years of experience44

What does a group sales representative do?

The group sales representative is the major point of contact for sales customers. The representative attends to customer complaints and provides solutions to them. They also monitor the quality of customer service delivery. In addition to that, you may be required to make use of databases to input data, make sales reports, and monitor overall sales goals progress in the firm. The group sales rep leads a sales team and ensures that all team members meet their sales targets.

What does a sales/account representative do?

A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.

Group sales representative vs sales/account representative salary

Group sales representatives and sales/account representatives have different pay scales, as shown below.

Group Sales RepresentativeSales/Account Representative
Average salary$68,567$56,954
Salary rangeBetween $43,000 And $108,000Between $39,000 And $81,000
Highest paying City-Olympia, WA
Highest paying state-Washington
Best paying company-Smartsheet
Best paying industry-Technology

Differences between group sales representative and sales/account representative education

There are a few differences between a group sales representative and a sales/account representative in terms of educational background:

Group Sales RepresentativeSales/Account Representative
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Group sales representative vs sales/account representative demographics

Here are the differences between group sales representatives' and sales/account representatives' demographics:

Group Sales RepresentativeSales/Account Representative
Average age4747
Gender ratioMale, 52.5% Female, 47.5%Male, 57.8% Female, 42.2%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between group sales representative and sales/account representative duties and responsibilities

Group sales representative example responsibilities.

  • Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
  • Aid the technology group in building and customizing proprietary, web-base sales reporting and CRM systems.
  • Document an accurate account of transactions, services and communications with potential, new and existing clients within the CRM database.
  • Provide merchandising assistance to customers by building displays, negotiating placement, replenishing permanent secondary displays and using POS materials effectively.
  • Conduct internal audits of business processes leading to successful ISO certification.

Sales/account representative example responsibilities.

  • Generate leads and evangelize product to physicians in orthopedics, hematology, internal medicine, surgery, critical care and cardiology.
  • Assist external accounts in error resolution so that all EDI transactions process without manual intervention or delay.
  • Work with senior management to implement a sales program for new P3T software enhancement and participate in CRM application development team.
  • Collaborate with sales representatives to ensure new account set-up, establish specifications, and assist with EDI account maintenance and invoicing.
  • Create PowerPoint presentations and literature utilize and present in sales calls.
  • Core competencies: -Administrative/computer skills: maintain CRM systems to successfully identify potential customers.
  • Show more

Group sales representative vs sales/account representative skills

Common group sales representative skills
  • Customer Service, 12%
  • Reservations, 11%
  • Sales Techniques, 10%
  • Business Development, 7%
  • Group Life, 6%
  • Trade Shows, 6%
Common sales/account representative skills
  • Customer Service, 13%
  • CRM, 8%
  • Sales Process, 6%
  • Product Knowledge, 5%
  • Sales Strategies, 5%
  • Sales Techniques, 4%